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IBA Account Handler Your new companyAn established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2–3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long‑term development, this is a place where you’re encouraged to shape your role and build a career across a wider group. Your new roleAs an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include: • 💰 Investigating and allocating cash, • 📈 Leading credit control activity and ensuring prompt debt collection, • 💳 Processing payments for claims and return premiums, • 📊 Producing accurate, timely MI reports, • 💬 Working with internal teams and external partners to resolve queries, • 🧾 Preparing and issuing statements of account, • 🛡️ Ensuring adherence to FCA CASS 5 Client Money Rules, • 🗂️ Maintaining accurate ledgers and financial records, • 🚨 Identifying potential bad debts and escalating where required, • Previous experience in an IBA role, • Strong MS Office capability, • Knowledge of Global XB (advantageous), • Excellent written and verbal communication skills, • Ability to influence stakeholders and resolve issues effectively, • Competitive salary 💷, • 10% employer pension contribution (with 5% employee input) 🏦, • Generous annual leave allowance 🌴, • Private medical insurance 🏥, • Annual bonus scheme 🎉, • Discounts at major retailers, gyms, restaurants, and more 🛍️, • Access to wellbeing initiatives and career development support 🌱, • A vibrant, inclusive culture with regular social events and recognition programmes 🎈 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4736360

IBA Client Account Handler Your new companyA prominent specialist insurance broker based in London, celebrated for its energetic culture, flexible hybrid working model, and strong dedication to employee development. With a typical pattern of 2–3 days in the office, this organisation provides a dynamic environment where your expertise is recognised and your career progression is genuinely supported. Diversity, innovation, and collaboration sit at the core of their approach. Your new roleAs an IBA Client Account Handler, you will oversee a portfolio of client accounts across multiple brands, playing a key role in maintaining the financial integrity of the business. Your responsibilities will include: • 💰 Investigating and allocating cash, • 📈 Leading credit control activity and ensuring prompt debt recovery, • 🧾 Processing payments for claims and return premiums, • 📊 Producing accurate and timely management information (MI), • 💬 Working closely with internal teams and external stakeholders to resolve queries, • 🛡️ Ensuring full compliance with FCA CASS 5 Client Money Rules, • 🗂️ Maintaining accurate and up‑to‑date accounting ledgers and records, • Proven experience in an IBA role, • Strong MS Office skills, • Knowledge of Global XB (preferred), • Excellent communication and stakeholder management abilities, • Competitive salary 💷, • 10% employer pension contribution (with 5% employee input) 🏦, • Generous annual leave entitlement 🌴, • Private medical insurance 🏥, • Annual bonus scheme 🎉, • Discounts at major retailers, gyms, restaurants, and more 🛍️, • Access to wellbeing programmes and career development support 🌱, • A vibrant, inclusive culture with regular social events and recognition initiatives 🎈 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4736357

Commercial Account Handler Location: Whyteleafe Salary: Negotiable + Benefits We're looking to add a Commercial Account Handler / Senior Account Handler to the team in Whyteleafe to support our growing client base with their requirements even more effectively. The team in Whyteleafe consistently aim to deliver outstanding service to our clients and have built an enjoyable working environment for our team which thrives on delivering results for our clients. As a Brown & Brown teammate we will rely on you to put our customers at the heart of everything you do; managing a portfolio of our commercial clients, providing them with advice alongside supporting our Account Executives in delivering world class service to our customers. We will rely on you too: • Manage the day to day servicing of a book of commercial insurance clients across a variety of insurance lines and products, • Assist in the preparation renewal reports, process mid-term adjustments and support our clients with policy documentation, alongside supporting on any queries they may have., • Work with our clients, responding to queries promptly and finding appropriate resolutions for our customers., • Liaise with underwriters and insurers alike, to obtain the best terms from the market and ultimate outcomes for our clients, • Maintain accurate client records in line with company process and procedures, complying always with the FCA guidelines., • Actively seek out new business opportunities, ensuring our new customers and their business are adequately protected., • Want to learn and develop your skills supported by the regional leadership team. The Rewards: • A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.), • Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)., • Full support for your professional development (including fully funded qualifications) About You: • You will have a strong grounding and understanding of commercial Insurance products particularly property, casualty and motor and be keen to develop in your career., • Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals alongside e-traded systems, • You’ll be able a natural communicator working with colleagues and insurer partners at all levels., • Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and, • You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills. For more information please apply online or contact Dan Hurley.

Hybrid working Clark James are a leading Insurance Recruitment Specialist working with a successful Insurance broking group. You MUST have the relevant Commercial Insurance or Property Owners experience please. The Broker is looking for an individual with Commercial Insurance experience to join the

Beyond managing technical and sizeable portfolios, this role acts as a mentor and coach to Account Handlers, sharing expertise, guiding problem-solving, and fostering continuous development across the team. By ensuring outstanding service and proactive client support, the Senior Account Handler dire

Account Handler - Mayfair Insurance We're seeking a technically proficient Insurance Account Handler to join a fun lively Mayfair-based insurance brokerage. This role offers the opportunity to manage a prestigious portfolio of established clients within an environment that values expertise, discretion, and exceptional service delivery. You'll be working with sophisticated commercial risks and high-net-worth portfolios in one of London's most prestigious locations, where attention to detail and client relationships are paramount. The Role As Insurance Account Handler, you'll take ownership of a refined client portfolio, acting as their trusted adviser across all aspects of their insurance arrangements. This is a relationship-driven role requiring both technical excellence and the ability to operate with complete autonomy. You'll manage the full renewal cycle, engage directly with leading insurers and underwriters, and ensure every client receives the bespoke, white-glove service expected within a Mayfair practice. Key Responsibilities • Take complete ownership of an established client portfolio, managing relationships with discretion and professionalism, • Lead renewal negotiations independently, including market positioning, placement strategy, and terms negotiation, • Provide expert technical guidance on coverage structures, policy wordings, and risk management considerations, • Cultivate long-term client partnerships through a consultative, solutions-focused approach, • Liaise confidently with insurers and underwriters to secure optimal terms and competitive arrangements, • Identify organic growth opportunities through portfolio development and strategic cross-selling, • Maintain impeccable FCA compliance standards, documentation accuracy, and administrative excellence, • Collaborate seamlessly with internal teams to deliver a premium client experience Essential Requirements • Minimum 3 years' experience in insurance broking or account handling, • CII qualified (Cert CII or above), • Demonstrable experience managing your own client portfolio with full autonomy, • Strong technical knowledge across commercial insurance products, • Confident, articulate communicator with clients, insurers, and underwriters at all levels, • Highly organised with the ability to manage complex, concurrent renewals, • Commercially astute with a proactive, solutions-oriented mindset What's on Offer • Competitive salary up to £55,000 based on experience and qualifications, • Immediate ownership of a quality, established client book, • Exposure to technically complex and interesting risks, • Prestigious Mayfair location with a culture of excellence, • Supportive, specialist environment with high service standards, • Clear pathway for portfolio growth and career progression, • The opportunity to work within one of London's most respected insurance communities If you're a qualified insurance professional seeking to elevate your career within a refined Mayfair setting, we'd welcome your application.

Position – Senior Commercial Key Account Handler Location – Orpington Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington. We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets, • Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too., • Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs., • Attending customer meetings and preparing meeting minutes, • Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards, • Manage all day-to-day queries, renewals, amendments and mid-term adjustments, • Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth, • Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team, • Mentoring less experienced colleagues to develop and rive high standards, • Opportunities to provide training sessions to junior team members in conjunction with training team, • Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing - new and existing customers, • This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter What’s on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts Your Experience • Commercial Insurance Broking experience, • Negotiation skills Effective communication - both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • High level customer service skills, • Time management and organisational skills, • Analytical and problem solving skills

✨ Fixed-Term Contract – Commercial Insurance Account Handler (London) ✨ Location: London (Hybrid – 2 days per week in the office) Contract: Fixed-Term Contract Pay; £35k Experience: 2–3 years+ as an Account Handler Specialism: Commercial Insurance (Property experience beneficial but not essential) About the Role We’re recruiting for a talented Commercial Insurance Account Handler to join a well‑established London-based team on a fixed-term contract. This is an excellent opportunity for someone with solid commercial insurance experience who enjoys client interaction, handling renewals, and supporting a busy book of business. You’ll work across a range of commercial lines, with the option to get involved in property risks—however, prior property experience is advantageous but not required. What You’ll Be Doing • Managing renewals, mid-term adjustments and general enquiries across a variety of commercial policies, • Providing high‑quality client service and building strong long‑term relationships, • Supporting Account Executives and senior team members with client and policy administration, • Ensuring accurate documentation and compliance throughout the policy cycle, • Working collaboratively with insurers and stakeholders to secure competitive terms What We’re Looking For • 2–3 years' experience as a Commercial Insurance Account Handler, • Strong communication skills and confidence dealing with clients, • Excellent attention to detail and organisational skills, • Acturis experience is essential, • Ability to work effectively in a hybrid setup (2 days per week in the London office), • Experience with property insurance is beneficial but not essential Why Apply? • Join a supportive, professional, and collaborative team, • Gain exposure to a wide range of commercial risks, • Ideal opportunity for someone looking to broaden their skillset within a respected organisation If you're an experienced Account Handler looking for your next opportunity, we’d love to hear from you. Apply today to be considered!

Job Title: Commercial Account Handler Location: Central London – Hybrid Salary: £45K–£55K DOE Are you a Commercial Account Handler looking to join a broker that genuinely invests in its people and supports long-term career progression? * My client is a specialist commercial insurance brokerage experiencing an exciting period of growth expanding into new regions, completing acquisitions, and building a strong London presence. They’re known for developing their people, offering tailored progression paths and giving every team member the tools, mentorship, and training needed to reach the next stage of their career. You’ll be joining a collaborative, supportive team based in a brand-new modern office in the heart of the City, where development isn’t just encouraged it’s prioritised. What’s in it for you • £45K–£55K basic salary depending on experience, • 26 days’ holiday, plus your birthday off and Christmas closure, • 10% employer pension contribution, • Private medical cover and enhanced company sick pay, • Hybrid working: 3 days in the office, 2 from home, • Fully funded professional development and ACII qualification support, • A structured progression framework with clear routes into Senior Handler, Account Executive, Broking, or Placement roles., • A friendly, social, high-energy culture with regular team events and recognition programmes, • The opportunity to join during a major growth phase, opening up further internal opportunities as the team expands What you’ll be doing • Supporting Account Executives with the management of a varied commercial portfolio, • Handling renewals, MTAs, and day-to-day client servicing across all core classes, • Preparing market presentations, policy documents, and broking submissions, • Negotiating terms with insurers and securing competitive solutions for clients, • Providing responsive, professional service to ensure strong client relationships, • Working closely with internal teams to deliver a seamless client experience, • Playing an active part in a collaborative, positive team environment What you’ll need • Experience as a Commercial Account Handler within broking, • Competence across key commercial classes (Property, Liability, Motor, Package, PI, Cyber, etc.), • Strong technical understanding and confidence dealing with insurer partners, • Excellent communication and organisational skills, • A proactive approach and willingness to take ownership, • Enthusiasm for career development and an interest in growing within a modern, ambitious brokerage If you're an established Commercial Account Handler, ready to take the next growth step, please apply now or contact Sophie directly!

A well-respected, prestigious and International Lloyd's Broker, are now looking to expand their already large, successful and stable Marine Division, with 3 new Account Handler's in various teams. This an exciting to join an excellent division who are in a growth phase due to consistent and recent successes. Role Responsibilities Within all roles, duties remain very similar and as below:- • Responsible for the production of timely and accurate MRC Slips and Endorsements, • Providing a first-class client service and assist with the day-to-day management of accounts, • Assisting with broking duties as and when, • Dealing with client and market enquiries, • Providing full back-up and administrative support to Divisional Director's/Senior Broker's Please see breakdown of all 3 roles as below:- Senior Account Handler - This is a cross class role and has a real focus on client service. This is a technical role, however, does also include broking and client exposure. The main account is a liability account but there is then significant H&M, War, Loss of Hire, P&I, K&R, Aquaculture and more. You would work within the broader H&M, War and P&I teams. Experienced required -10 years of relevant experience required in a Technical Marine position for a Lloyd's Broker. MRC Slip production is a must! Marine Account Handler - This is a great opportunity to work on an established European Hull & Machinery Portfolio of business across all interests. Whilst creating MRC Slips and Endorsements, the post-holder will see a clear progression and will be heavily involved with client servicing and market exposure. Experienced Required - 2 years + of creating MRC Slips for Marine Risks (ideally Hull & Machinery) Marine Account Handler (Retail) - Woking in a Retail focused team, which looks at everything from Sub Sea Equipment and all things shipping. This involved providing full back-up support to the main Producer, assisting with account handling duties and creating MRC Slips and Endorsements. Experienced Required - 2 years plus of creating MRC Slips for Marine Risks (across any sub-class)

Salary Dependent on experience. About Black Diamond We are an integrated media & communications agency of 45+ working for and partnering with some of the best tourism boards, travel companies and airlines partners in the world, including Visit California, Destination New South Wales, Los Cabos and Tahiti Tourism. We occupy a unique niche as the only full-service travel and tourism specialist agency in the UK offering Creative, Media, PR & B2B services. We have been awarded for some of the most effective creative, integrated and experiential campaigns in travel and tourism. We were recently acquired by one of the US’s most exciting travel and tourism consultancies and are working closely with them on our next phase of growth and expansion. The role We are looking for an excellent and well-rounded account handler. You will be an experienced Snr Account Manager or an Account Director ideally having worked in an integrated or full-service agency and able to work across disciplines. You will be responsible for overseeing the day-to-day management of one of the agency's longest-standing clients, Visit California, managing UK and European creative and partnership campaigns. Visit California views Black Diamond almost as an in-house agency and as such, we work very closely with their team. The SAM/AD role will work with Black Diamond’s California-specialist team including the Communications Director, Head of Creative and Strategy, a Travel Trade Director and the paid media team. On the client side you will work in to the Client VP and Director of International Marketing for California on an almost daily basis. In addition to Visit California, you will work across 1 - 2 smaller clients and support on large strategic and creative campaigns as opportunities arise. No day to day is the same at Black Diamond, but the role will involve: • Campaign delivery and management - among other things this role will support the Visit California Communications Director with partnerships and campaigns with national airline carriers. This will include ideation and delivery, budget management, client counsel and reporting, • Budget management - overseeing annual budget plans and spend, tracking forecasts and reconciliation, managing invoices, • Team mentoring and development, • New business development - we're looking for creativity, strong writing and presenting skills, and next level organisation, • Collaboration - working with and into global agencies and new US partner Miles Media, • Agency development - we're continually striving for ways to improve agency collaboration and efficiency and there is always a place for your voice (at any level) to be heard here Note: this role will require management of a large-scale airline & media campaign and consumer activation happening in Central London in June. The candidate MUST be available to work May & June and across the weekend of 13 & 14 June in person in London. Office days (full company) are Tues, Weds & Thurs. WFH days are Monday & Friday, but the office is always open for staff. Core office hours are 10am-5pm, with flexibility to work the additional hours as you wish between 8am - 7pm. We also offer flexibility for things like childcare. About you You will be a skilled communicator with experience of managing large-scale campaigns and budgets and working with highly strategic clients. Ideally you will have experience working in the travel industry. However, personality, strategic thinking and an ability to lead people and projects is more important than previous industry experience! You will lead all campaigns from plan, to production, to implementation. You will also be accountable for all deliveries of reports and post campaign analysis to the client. A confident people manager, you will support and develop the team, identifying individual’s strengths and opportunities for growth. You will build on the existing team culture of creativity, openness and collaboration and continue to develop success for the department. You will also work closely with the Black Diamond PR and Trade Account Directors, producing reports, presentations and industry POVs and as such should be experienced working cross functionally/collaboratively. The agency is growing rapidly and this role is crucial in helping lead the expanding creative, strategy and media teams and its portfolio of international work. A willingness to travel to some of the best destinations on earth is essential. We centre ourselves around community and being a friendly, approachable agency - culture and collaboration is a big part of what we look for when hiring. This is a fantastic role for the right person. We're looking for someone who is excited to grow the agency, take ownership with clients and be part of a growing team. Black Diamond benefits • Opportunities for international travel, • Companywide profit share scheme (upon being at the company 6 months), • Weekly free snacks in the office (fruit, popcorn, cereal bars etc), • Bike to work scheme, • Wellness hour on a Friday where we start at 10am, • Work socials and summer & winter office parties, • Diamond of the Month Scheme - £100 towards a night out voted for by colleagues, • Access to CareFirst service which offers support for a range of topics such as counselling, financial advice, bereavement, mindfulness and nutrition Application process To apply, please send your CV and a 1-page covering letter to with the subject line ‘Account Director - Integrated Marketing/Brand Strategy Mat Cover role'. Please note that applications via LinkedIn will not be accepted.

Do you have experience as a commercial account handler for an insurance business? Do you specialise in fleet and professional indemnity? If so, then this is the role you've been waiting for!! Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Our client, an extremely successful insurance business, is looking to expand their team of account handlers! Join a dynamic and xrnqpay reputable insurance business where your knowledge of fleet and professional indem...

Job Title: Commercial Account Handler Location: Central London – Hybrid Salary: £45K–£55K DOE Are you a Commercial Account Handler looking to join a broker that genuinely invests in its people and supports long-term career progression? * My client is a specialist commercial insurance brokerage experiencing an exciting period of growth expanding into new regions, completing acquisitions, and building a strong London presence. They’re known for developing their people, offering tailored progression paths and giving every team member the tools, mentorship, and training needed to reach the next stage of their career. You’ll be joining a collaborative, supportive team based in a brand-new modern office in the heart of the City, where development isn’t just encouraged it’s prioritised. What’s in it for you • £45K–£55K basic salary depending on experience, • 26 days’ holiday, plus your birthday off and Christmas closure, • 10% employer pension contribution, • Private medical cover and enhanced company sick pay, • Hybrid working: 3 days in the office, 2 from home, • Fully funded professional development and ACII qualification support, • A structured progression framework with clear routes into Senior Handler, Account Executive, Broking, or Placement roles., • A friendly, social, high-energy culture with regular team events and recognition programmes, • The opportunity to join during a major growth phase, opening up further internal opportunities as the team expands What you’ll be doing • Supporting Account Executives with the management of a varied commercial portfolio, • Handling renewals, MTAs, and day-to-day client servicing across all core classes, • Preparing market presentations, policy documents, and broking submissions, • Negotiating terms with insurers and securing competitive solutions for clients, • Providing responsive, professional service to ensure strong client relationships, • Working closely with internal teams to deliver a seamless client experience, • Playing an active part in a collaborative, positive team environment What you’ll need • Experience as a Commercial Account Handler within broking, • Competence across key commercial classes (Property, Liability, Motor, Package, PI, Cyber, etc.), • Strong technical understanding and confidence dealing with insurer partners, • Excellent communication and organisational skills, • A proactive approach and willingness to take ownership, • Enthusiasm for career development and an interest in growing within a modern, ambitious brokerage If you're an established Commercial Account Handler, ready to take the next growth step, please apply now or contact Sophie directly!

Your new company Your new company are a Lloyd's Broker who pride themselves on offering a personalised approach to insurance services with a focus on providing product expertise and professional advice to their Clients. They specialise in a variety of insurance services and tailor solutions for every client and their needs. Due to expansion within their Construction team, a permanent position for an Account Handler has arisen. They are located in two offices. You would be based at one but would be expected to work at the other office from time to time. Your new role Your new role working as an Account Handler means you will be dealing with London Market Construction risks, so the heavier end includes demolition, concrete, waste, asbestos, scaffolders, roofers etc. Premiums range from tiny to over £1m. Experience using Acturis would be useful, and they are willing to train the rest as long as they are willing (and able) to be trained. What you'll need to succeed Previous experience working as an Account Handler in London Market Construction risks is ideal but not essential. They are looking for someone with a good work ethic, a willingness to learn and be trained and a nice persona. A good grasp of English (grammar and vocabulary) is also important. What you'll get in return You'll be offered a competitive salary depending on e...

A well-respected, prestigious and International Lloyd's Broker, are now looking to expand their already large, successful and stable Marine Division, with 3 new Account Handler's in various teams. This an exciting to join an excellent division who are in a growth phase due to consistent and recent successes. Role Responsibilities Within all roles, duties remain very similar and as below:- • Responsible for the production of timely and accurate MRC Slips and Endorsements, • Providing a first-class client service and assist with the day-to-day management of accounts, • Assisting with broking duties as and when, • Dealing with client and market enquiries Senior Account Handler - This is a cross class role and has a real focus on client service. This is a technical role, however, does also include broking and client exposure. The main account is a liability account but there is then significant H&M, War, Loss of Hire, P&I, K&R, Aquaculture and more. You would work within the broader H&M, War and P&I teams. Experienced required -10 years of relevant experience required in a Technical Marine position for a Lloyd's Broker. MRC Slip production is a must! Marine Account Handler - This is a great opportunity to work on an established European Hull & Machinery Portfolio of business across all interests. Whilst creating MRC Slips and Endorsements, the post-holder will see a clear progression and will be heavily involved with client servicing and market exposure. Experienced Required - 2 years + of creating MRC Slips for Marine Risks (ideally Hull & Machinery) Marine Account Handler (Retail) - Woking in a Retail focused team, which looks at everything from Sub Sea Equipment and all things shipping. This involved providing full back-up support to the main Producer, assisting with account handling duties and creating MRC Slips and Endorsements. Experienced Required - 2 years plus of creating MRC Slips for Marine Risks (across any sub-class)

Senior Commercial Account Handler Job Market Insurance Senior Commercial Account Handler About the role You will play a pivotal role in delivering complex, high-value client portfolios with precision, efficiency, and compliance. Beyond managing technical and sizeable portfolios, this role acts as a mentor and coach to Account Handlers, sharing expertise, xrnqpay guiding problem-solving, and fostering conti Are you the right applicant for this opportunity Find out by reading through the role overview below. Please click on the apply button to read the full job description

If you are a Senior Account Handler who enjoys the technical side of broking but has no interest in chasing new business, this will be worth your attention. This is a role for someone who takes pride in running complex commercial programmes properly. Someone who values structure, professionalism and being part of a serious broking operation. You will not be expected to build your own book. You will not be pushed into sales. Your focus will be delivery, oversight and raising standards. You will support a portfolio of established commercial clients alongside experienced Account Executives, the Broking Manager and Regional Director of Sales. The clients are already there. The relationships are strong. What matters is how well they are serviced. This is a visible role within the team. You will mentor junior colleagues and have a direct impact on performance, quality and client retention. It is a platform role for someone who wants their next step to lead towards Broking Operations leadership. The Role • You will work closely with Account Executives who sit within the sales function, taking ownership of the technical and servicing aspects of their portfolios. Expect a varied and complex mix of commercial risks across multiple sectors., • Your responsibilities will include:, • Managing renewals from strategy through to placement, • Preparing market presentations and negotiating terms with insurers, • Handling mid term adjustments and complex queries, • Ensuring documentation, compliance and audit standards are consistently high, • Acting as the technical referral point for junior handlers, • Supporting the Broking Manager with workflow oversight and team coordination, • Building strong, credible relationships with underwriters in the London market, • This will suit an experienced Commercial Account Handler who is comfortable with larger and more complex risks and who enjoys being the steady pair of hands in the room., • You are likely to have:, • Several years' experience handling commercial insurance within a UK broker, • Strong technical knowledge across core commercial lines, • Confidence dealing with Account Executives and senior clients, • The ability to prioritise and manage competing deadlines, • A natural inclination to coach and support less experienced colleagues, • A calm, organised and detail focused approach, • This is a professional, well structured broking business with clear leadership and high standards. Performance is measured properly. Expectations are clear. Support is there., • You will work in a collaborative team where Account Executives value their handlers and where operational leadership is visible and accessible. The culture is grown up. People are trusted to do their job., • If you are well looked after where you are, that is a good sign. This role is not about escaping a bad environment. It is about stepping into a bigger platform where your experience has more influence and your progression is clearer., • If you would value:, • A pure handling role without sales pressure, • Exposure to larger, more complex commercial programmes, • The opportunity to mentor and shape a team, • A route into operational leadership No CV needed for an initial discussion. Reach out directly and we will take it from there.

The Company & Role Overview A well-established, highly regarded boutique Lloyd’s Broker experiencing consistent growth is seeking to expand its Account Handling / Technical division to support Non-Marine Open Market placements. This exciting role offer excellent progression opportunities and involves providing an effective technical and administrative support to Brokers within the division, ensuring accurate and timely servicing of clients and placement of risks into the Open Market. Risks - Property, Casualty, D&O and Cyber Territories - North America and International Business - Wholesale and Facultative Reinsurance for Open Market placements Key Responsibilities • Support Brokers and assist with ensuring smooth placement activities, • Prepare and quality MRC Slips and Endorsements, • Calculate premiums and process entries on the broking system., • Produce cover notes, debit/credit notes and premium adjustments., • Submit premiums to Velonetic/Xchanging and manage related queries., • Maintain accurate records, diary management and statistical data., • Handle technical queries, premium processing and claims support., • Manage bureau and non-bureau market closings, minimising late signings., • Respond promptly to client, insurer and third-party enquiries., • Ensure documentation is issued within 30 days of attachment., • 2-3 years + of London Market experience in a technical role, • Understanding of MRC Slips and Endorsements (either creating or checking slips - you could be a Processing Technician looking for the next step in your career), • Strong attention to detail and solid communication skills, • Ability to work independently or as part of a team

Pavilion are partnered with a bespoke marine insurance provider established for over 20 years and are seeking a Marine Claims Handler to join their collaborative business. Based in the heart of the city, they are hiring in their Yacht team for a claims professional to work on a variety of international claims, with a lot of US work. The successful candidate will report to the Associate Director and be given plenty of variety in managing their own portfolio of yacht claims, as well as plenty of internal hands-on training and development. They will need to demonstrate a strong interest in working for a marine specialist business and a desire to learn, develop, and grow in their professional career. Responsibilities: • Liaising with our producers and agents when a claim is reported, • Maintaining an effective record of all claims and the management of claims payment, • Active communication with the Yacht underwriting team, the Senior Management and the Finance department regarding claims reporting and settlement, • Liaising with our insurers to ensure they are fully briefed on all claims, • Working with the inhouse team to develop the claims element of the bespoke yacht account management IT system, • Managing effective monthly and quarterly reporting to Senior Management, including accurate monthly claims bordereau production, • Knowledge and oversight of the yacht portfolio to provide feedback relevant to the underwriting of the account, • Raising Debit Notes/Invoices and Credit Notes, • Taking on any other ad-hoc requirements needed by the company to support the claims function In return, you will have an excellent exposure across the business, the chance to work with an extremely collaborative team, and plenty of progression opportunities.

Are you an experienced Insurance professional with experience gained at a broker or insurer specialising in private medical insurance. If so, then this is an opportunity we feel you cannot let pass you by and can offer the right person a career defining move. We feel this would represent an excellent opportunity for you if you are currently an Account Handler, who is looking to move into a more Exec focused role. Ideally they are looking for someone who would be able to work from their London office at least 2 days a week, although they will also consider someone working fully remote if this is not something you are able to do. Our client are a forward-thinking Insurance firm, and are now seeking to bring on board someone to manage an existing book of PMI business, currently standing at around 500 clients. This broker has grown impressively since their inception in 2016, and have big, exciting and innovative plans to develop the business going forward. The role would consist of managing a portfolio of SME clients for Private Medical Insurance, dealing with mid-term adjustments and managing renewals from start to finish. You will also be responsible for assisting the managing partner here as well as a senior account exec with their administration. The board here feel they offer something a bit different, being non corporate, and being an organisation that has a genuinely rewarding culture, both professionally and personally. All in all, they feel they are a special place to work, and would love to hear from you if you would like to work in this sort of environment where everyone enjoys what they do and has a smile on their face doing it! As above you will be responsible for managing their existing PMI accounts, tasked with retention of these clients. This is mostly private individuals, but there are also some SME business clients as well as some overseas global clients too. We would be keen to speak to you if you have a background in PMI insurance, along with a proven track record of sales or retentions within this insurance space. You will also ideally hold the CII, though they will consider those without the CERT CII if you have the background they are looking for! They are also looking for someone who matches their values. They genuinely care about the service every client receives, and the attention to detail they give every customer, so you will need to share this ethos! In return, the salary on offer is £35-42,500, plus 25 days holiday to start, private medical cover, death in service cover and a pension, annual performance based bonus, based on company and individual success, employee assistance program and an employee reward discount program too. Working hours are Monday to Friday, 9am-5pm. If you would like to discuss this role in more detail, please contact Kieran Boyle at CKB Recruitment for a confidential chat.

Role Title Account Handler / Executive – Property & Casualty (Wholesale) Location City of London/Hybrid Role Purpose Drive profitable new business growth and high-quality placement outcomes for UK Property & Casualty risks via the London Market. Build and deepen relationships with retail brokers to generate enquiries, qualify and collect risk information, present competitive terms, and close sales. Negotiate coverage, wording and pricing with insurers. Maintain and grow an assigned back book, proactively grow book through new business. Key Responsibilities Retail broker engagement & sales: Prospect, qualify enquiries, collect risk info, present terms, close sales. Insurer placement: Place risks onto the London Market, negotiate competitive terms, manage subjectivities. Portfolio management: Renewals retention, new business, pipeline management Market & product expertise: Maintain knowledge of UK P&C classes and market dynamics. Governance & compliance: Adhere to FCA requirements and internal policies. Required Skills & Competencies Sales & negotiation skills. Technical P&C knowledge. Market placement experience. Organisation & time management. Communication and commercial acumen. Experience & Qualifications Cert CII required; Dip CII/ACII desirable. 3+ years relevant UK P&C insurance experience. Tools & Systems Broker policy management platforms; Xchanging/Lloyd’s platforms advantageous. Microsoft 365 proficiency. Success Measures (KPIs) New business GWP/Income Portfolio retention. Personal Attributes Organised, hard-working, resilient, relationship-builder.

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