Claims Handler
17 days ago
Bristol
Job Title: Claims Handler – Corporate & SME Clients Location: Bristol (with occasional travel to London) Salary: Up to £45,000 DOE About the Company Our client is a well-established and growing independent insurance brokerage with a strong reputation for delivering high-quality service to commercial clients across the UK. They manage a significant portfolio of large SME and corporate accounts and pride themselves on building long-term relationships through expertise, responsiveness, and a client-first approach. The Role An exciting opportunity has arisen for an experienced Claims Handler to join the Bristol office, supporting a portfolio of large SME and corporate clients. This role will involve managing a diverse claims book while working closely with Account Executives, insurers, and clients to ensure claims are handled efficiently and professionally. The successful candidate will play a key role in delivering a high-quality claims service and will occasionally travel to London to attend client meetings and presentations alongside the broking team. Key Responsibilities • Manage a portfolio of commercial claims from first notification through to settlement, • Provide proactive claims support to large SME and corporate clients, • Liaise with insurers, loss adjusters, and other stakeholders to progress claims efficiently, • Advise clients on claims strategy and policy coverage, • Support Account Executives with claims reviews and client presentations, • Maintain accurate claims records and ensure compliance with internal procedures, • Identify opportunities to improve claims outcomes and client experience About You • Previous experience in a commercial insurance claims handling role, • Experience dealing with SME or corporate client claims preferred, • Strong understanding of the commercial insurance market and claims processes, • Excellent communication and relationship-building skills, • Ability to manage multiple claims and prioritise workload effectively, • Comfortable presenting claims updates in client meetings when required, • Willingness to travel occasionally to London for client engagements What’s on Offer • Salary up to £45,000 depending on experience, • Opportunity to work with high-value SME and corporate clients, • Supportive and collaborative team environment, • Clear opportunities for professional development and career progression, • Hybrid working options available If you’re an experienced commercial claims professional looking to work with complex SME and corporate accounts while developing your client-facing skills, this could be an excellent next step in your career.