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  • Accounting Technician
    Accounting Technician
    1 month ago
    £33000–£50000 yearly
    Full-time
    London

    TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. TENGFEI INTERNATIONAL LTD – Oxford Salary: £33,000 per annum Hours: 37.5 hours per week Full-time TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. Key Responsibilities · Maintain accounting records and prepare journals and reconciliations. · Assist with management accounts, year-end accounts, VAT and payroll records. · Review financial information and investigate accounting discrepancies. · Support overseas clients with UK accounting and financial compliance requirements. · Communicate with clients to obtain records and resolve accounting queries. · Work closely with the Financial Director and other internal professional teams. Candidate Requirements · Degree, professional training or relevant experience in accounting, finance or a related field. · Previous accounting, banking, fund accounting or financial services experience would be advantageous. · Good knowledge of bookkeeping, financial reporting and accounting procedures. · Strong numerical, analytical and organisational skills. · Good written and verbal communication skills in English. · Mandarin language skills would be advantageous due to the company’s growing portfolio of Chinese-speaking corporate clients. · Experience working with international or cross-border clients would be advantageous. Work location: Oxford, United Kingdom

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  • Construction Project Manager
    Construction Project Manager
    21 hours ago
    £37.5 hourly
    Full-time
    London

    DPD BUILDERS LTD is seeking an experienced and organised Construction Project Manager to join our team. The successful candidate will be responsible for planning, coordinating and overseeing construction projects from initial planning through to completion, ensuring that works are delivered safely, on time, within budget and to the required quality standards. Main Duties and Responsibilities Plan, manage and oversee construction projects from commencement through to completion. Prepare and monitor project budgets, timescales and work schedules based on project and client requirements. Coordinate project activities with clients, architects, surveyors, contractors, subcontractors and suppliers. Brief and coordinate project teams, contractors, suppliers and site personnel. Arrange and monitor the delivery of construction materials and equipment to project sites. Supervise and coordinate site staff and subcontractors where required. Regularly inspect construction sites and monitor the progress and quality of works. Ensure works comply with applicable building regulations, contractual requirements and health and safety standards. Identify defects, delays and other project issues and arrange appropriate corrective action. Monitor project expenditure and ensure projects remain within agreed budgets. Maintain accurate records of project progress, costs and key milestones. Prepare progress reports and provide updates to management, clients and other relevant parties. Assemble and maintain information required for project accounts and invoicing. Resolve operational and construction-related issues arising during the course of projects. Ensure projects are completed within agreed deadlines and handed over to the required standard. Skills, Qualifications and Experience Applicants should have relevant experience in construction project management or a closely related construction role, with a good understanding of construction processes, project planning, site operations, budgeting and health and safety requirements. A degree or relevant qualification in Construction Management, Civil Engineering, Building, Quantity Surveying or a related discipline would be advantageous. Applicants with substantial relevant professional or construction management experience will also be considered. The successful candidate should have strong organisational, communication, leadership and problem-solving skills and be capable of coordinating contractors, suppliers and site personnel while managing project budgets and deadlines.

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  • Customer Relations Manager
    Customer Relations Manager
    4 days ago
    Full-time
    London

    Main Duties and Responsibilities • Manage and develop ongoing relationships with key clients and policyholders of Belgravia Indemnity Service, acting as the primary point of contact for policy, renewal, and escalated queries on E ASher Ltd's behalf., • Act as liaison between E A Sher Ltd's administrative/support staff, Belgravia Indemnity Service's insurers and underwriters, and clients to ensure policies, renewals, and claims are administered to the standard and timescale expected., • Lead, supervise, and develop a team of customer relations/client service staff employed by E A Sher Ltd, setting objectives, monitoring performance, and providing coaching and training., • Design and implement customer service policies, standards, and procedures to ensure consistent, professional handling of client queries across phone, email, and in-person channels., • Investigate and resolve escalated client complaints (e.g. relating to policy administration, claims handling, renewals, or service quality) promptly and effectively, identifying root causes and implementing corrective actions to prevent recurrence, in line with FCA complaint-handling requirements applicable to Belgravia Indemnity Service., • Monitor client satisfaction through feedback, surveys, and key performance indicators, and use findings to drive continuous improvement., • Analyse client accounts and policy/renewal data to identify trends, risks, and opportunities for improved retention and growth of the client base., • Liaise closely with E A Sher Ltd's administrative and consultancy teams and Belgravia Indemnity Service's compliance, claims, and underwriting functions to ensure client needs and feedback inform service delivery., • Manage and maintain the CRM system used to support Belgravia Indemnity Service's client base, ensuring data accuracy and effective use of reporting tools., • Prepare regular reports for E A Sher Ltd's senior management on client relations performance, complaint trends, and service levels., • Support policy/account reviews and renewal negotiations with key clients, working to protect and grow account value on behalf of Belgravia Indemnity Service., • Ensure compliance with FCA regulatory requirements, Treating Customers Fairly (TCF) principles, data protection legislation (UK GDPR), and internal policies of both E A Sher Ltd and Belgravia Indemnity Service in all client-facing activity., • Manage departmental budgets and resources as required. Person Specification Essential • Proven experience in a customer relations, account management, or client relationship role, with some experience of managing or supervising staff., • Strong written and verbal communication skills., • Excellent problem-solving skills and the ability to manage escalated or sensitive issues diplomatically., • Proficient in CRM software and Microsoft Office applications., • Strong organisational skills with the ability to manage competing priorities., • Good understanding of customer service best practice and data protection requirements. Desirable • Bachelor's degree in business, Marketing, Communications, or a related field (or equivalent experience)., • Experience within insurance broking, underwriting support, or financial services., • Working knowledge of FCA regulatory requirements for insurance intermediaries, including complaint handling and Treating Customers Fairly (TCF)., • Professional qualifications such as Cert CII (or working towards) are an advantage. Skills • Leadership and team management, • Relationship building and stakeholder management, • Analytical and data-driven decision-making, • Negotiation and conflict resolution, • Attention to detail

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  • Business Development Manager
    Business Development Manager
    18 days ago
    £55200 yearly
    Full-time
    London

    VACANCY: Sales Accounts & Business Development Manager Jug & Bottles — 155 Plaistow Rd, London E15 3ET Salary: £55200 Hours: 37.5 hours per week Contract type: Permanent About the role Jug & Bottles is looking for an experienced and proactive Sales Accounts and Business Development Manager to join our team in Stratford. You will plan, organise and carry out market research to support our marketing and sales activity, helping us grow our customer base and strengthen relationships with existing accounts. This is a great opportunity for someone with a strong commercial instinct who enjoys working closely with senior colleagues to shape sales strategy, while also getting hands-on with customer accounts, reporting and staff development. Key responsibilities You will liaise with senior staff to determine the range of goods or services to be sold, contributing to the development of sales strategies and the setting of sales targets. You will discuss requirements with clients, carry out surveys and analyse customer reactions to product, packaging and price. You will compile and analyse sales figures, prepare proposals for marketing campaigns and promotional activities, and undertake market research. You will also handle customer accounts directly, recruit and train junior sales staff, produce reports and recommendations on marketing and sales strategy for senior management, and keep up to date with our products and the wider competitive landscape. What we're looking for Candidates should hold GCSEs/A levels (or equivalent, such as a BTEC/SQA award or degree) and/or have relevant sales or business development experience. A professional qualification from the Chartered Institute of Marketing or a similar recognised sales body is desirable but not essential. We're looking for someone with strong communication and analytical skills, commercial awareness, and the confidence to manage and mentor junior staff. How to apply Please send your CV and a short covering letter or apply in person at 155 Plaistow Rd, London E15 3ET.

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