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The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Assistant Student Records Manager is a member of the Student Records Team with day to day responsibility for key business processes relating to the student record throughout the student lifecycle from enrolment and registration to completion and award. The role liaises with a variety of central teams, academic departments and colleges to ensure all student related data is complete and accurate. They also ensure that the onward use of student data meets the university and external regulatory requirements (e.g. HESA and Office for Students). The Assistant Student Records Manager will support the Student Records Manager and work closely with the other assistant managers in the team to deliver this key service area for the University. Student Registry is part of the Student and Academic Services Directorate. The Student and Academic Services Directorate provides a professional administrative support service to staff, students and potential students of Durham University. The Academic Registrar is the head of the department and is responsible to the Chief Operating Officer for its management. The following services fall under the remit of the Student and Academic Services Directorate: • Academic Registrar's Office, • Curriculum, Learning and Assessment, • Student Immigration and Funding, • Student Recruitment and Admissions, • Student Registry All of the services are based on the Mountjoy site in Durham City. Student Registry deliver student focused services and business processes, such as enrolment and registration, timetabling, examinations and assessment outcomes, statutory body data returns and provision of student management information, degree certificates and academic transcripts, student letters and other documentation and degree verification. The Student and Academic Services Directorate operate a hybrid working model with the opportunity to split working at home and in the office, which is in the Palatine Centre, South Road, Durham. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level., 2. Experience and expertise in the development and delivery of student record and related business processes., 3. Experience of providing advice and guidance to a range of customers and colleagues., 4. Experience of implementing policies and procedures., 5. Experience of successfully supervising/managing a team., 6. Experience of dealing with difficult people/customers. Skills/Abilities/Knowledge 7. Excellent spoken and written communication skills., 8. The ability to develop effective working relationships, both internally and externally., 9. Advanced IT skills, including the ability to manipulate data sets using Microsoft Excel and/or Microsoft Access., 10. Committed to continuing professional development., 11. Ability to plan and organise the annual cycle of activity to manage all student record data and processes., 12. Good analytical and problem-solving skills., 13. Ability to participate in networks to share and discuss good practice and exchange information., 14. Time management skills with the ability to maintain accuracy whilst working under pressure. Desirable criteria 15. Experience of working in Higher Education. 16.Experience of working with management information systems such as the Banner student records system. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV, • A covering letter or statement which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Rachael Graham () would be happy to speak to you. Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values., • Ensure that any procedures and expectations that apply throughout the University are reflected in all aspects of the service provided by the team and adapt ways of working where this is not evident., • Provide specialist advice and resolve problems relating to the consistency of student record data and business processes., • Use your experience and problem-solving skills to investigate and resolve issues relevant to your role such as identifying student record data issues and make recommendations based on your findings., • Manage, maintain and monitor designated student record data and associated business processes to ensure compliance with internal and external requirements., • Provide the best possible service to staff in academic departments, colleges and students by reviewing and making suggestions to improve the service., • Collect and record data and information accurately and provide reports to senior colleagues., • Implement any changes or processes to ensure the accuracy and integrity of data and information. Planning and Organisation • Plan and organise operational activities carried out by the Student Records Administrators which you are responsible for. Team Development • Supervise team members and any other people/resources that are assigned to you and provide an initial response to any related HR issues., • Explain systems and procedures to induct new starters into the team and provide specialist advice and guidance including any training., • Contribute to performance review processes by providing feedback on individual and team objectives and expectations and considering any development needs. Communication/Liaison • Develop and improve services by taking part in meetings, working groups and committees., • Create good working relationships, including internal and external networks which allow you to increase your knowledge and skills, while swapping information with peers., • Build relationships with administrative staff in academic departments, colleges and other central teams to share good practice, exchange information and work together on joint initiatives., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The Role and the Department The Assistant Student Records Manager is a member of the Student Records Team with day to day responsibility for key business processes relating to the student record throughout the student lifecycle from enrolment and registration to completion and award. The role liaises with a variety of central teams, academic departments and colleges to ensure all student related data is complete and accurate. They also ensure that the onward use of student data meets the university and external regulatory requirements (e.g. HESA and Office for Students). The Assistant Student Records Manager will support the Student Records Manager and work closely with the other assistant managers in the team to deliver this key service area for the University. Student Registry is part of the Student and Academic Services Directorate. The Student and Academic Services Directorate provides a professional administrative support service to staff, students and potential students of Durham University. The Academic Registrar is the head of the department and is responsible to the Chief Operating Officer for its management. The following services fall under the remit of the Student and Academic Services Directorate: Academic Registrar's Office Curriculum, Learning and Assessment Student Immigration and Funding Student Recruitment and Admissions Student Registry All of the services are based on the Mountjoy site in Durham City. Student Registry deliver student focused services and business processes, such as enrolment and registration, timetabling, examinations and assessment outcomes, statutory body data returns and provision of student management information, degree certificates and academic transcripts, student letters and other documentation and degree verification. The Student and Academic Services Directorate operate a hybrid working model with the opportunity to split working at home and in the office, which is in the Palatine Centre, South Road, Durham.

The Director of Admissions will oversee the full admissions process from enquiry to enrolment, ensuring a professional and welcoming experience for all families. Lead the Admissions team and own the admissions strategy, presenting plans to the Governing Body and Senior Leadership. Oversee the full a

This is no ordinary prep school marketing role: OBH is seeking to appoint an exceptional Director of Marketing and Admissions to drive the development and implementation of its marketing, recruitment and communications strategies.

Record all new admissions in the database, ensuring accurate contact and fee details are entered, and that resident occupancy documentation is scanned and uploaded to the database. Oversee and participate in the pre- admission process for permanent or respite admissions at Nightingale Hammerson, inc

Applications are invited for the post of Director of Admissions at Shrewsbury School. This is an exceptional leadership opportunity for an outstanding individual to lead and develop the admissions function at one of the world’s leading co-educational boarding and day schools. Working closely with

We are currently seeking to appoint an Admissions and Widening Participation Representative Associate for our Stratford campus on a Full-time, permanent basis. Support applicants through the admissions & enrolment process. Support admissions & marketing team.

Record all new admissions in the database, ensuring accurate contact and fee details are entered, and that resident occupancy documentation is scanned and uploaded to the database. Oversee and participate in the pre- admission process for permanent or respite admissions at Nightingale Hammerson, inc

We are working with a UK university that is seeking an experienced admissions professional to lead and enhance its admissions function. This interim role offers the opportunity to drive strategic improvements and ensure a high quality admissions experience for students. Lead and manage the Admission

Collaborate closely with Admissions Systems colleagues to ensure the smooth operation of daily processes and systems within the admissions department. Maintain integrity of system integrations and data flows between the SRS and other admissions platforms, monitoring data accuracy and troubleshooting

As Admissions Assistant at Akeley Wood School, you will play a vital role in welcoming families and guiding them through the admissions journey from Nursery through to Sixth Form. Reporting to the Admissions Manager, you''ll act as a key ambassador for the school, offering a warm, tailored experienc

Are you a kind caring individual who is passionate about nursing? Lilac Ward is currently a 32 bedded acute admissions ward.

As Admissions Manager at Akeley Wood School, you will play a pivotal role in shaping the first impressions and experiences of prospective families. You will lead and manage the full admissions journey – from initial enquiry through to enrolment – ensuring every parent and child feels welcomed, i

Communicate with Nightingale Hammerson's clinical and non-clinical teams regarding enquiries, admissions and arrival of new Residents. Resident Admissions Officer - Hammerson House (North London). Record all new admissions in the database, ensuring accurate contact and fee details are entered, and t

As Admissions Assistant at Akeley Wood School, you will play a vital role in welcoming families and guiding them through the admissions journey from Nursery through to Sixth Form. Reporting to the Admissions Manager, you''ll act as a key ambassador for the school, offering a warm, tailored experienc

The Admissions Business Lead will be responsible for ensuring that all aspects of the Admissions process are fully captured and embedded within the new system. We are seeking an experienced Business Lead to represent the Student Recruitment and Admissions function within the SRS Project. This is an

Working closely with the Senior Leadership Team, you will drive student recruitment by building strong relationships, delivering engaging conversion events, and ensuring a seamless, professional admissions process. We are seeking a highly motivated, personable, and commercially astute individual wit

Respiratory Physiotherapist (Acute Medicine and Admissions). We are seeking an exceptionally skilled and motivated Respiratory Physiotherapist who specialises in acute medicine and admissions to join our esteemed client in Worthing. This role requires working in a fast-paced and dynamic healthcare e

As Admissions Manager at Akeley Wood School, you will play a pivotal role in shaping the first impressions and experiences of prospective families. You will lead and manage the full admissions journey – from initial enquiry through to enrolment – ensuring every parent and child feels welcomed, i

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Our trust has around 10,000 staff serving 1.It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community.This larger scale organisation provides a

As Admissions Assistant at Akeley Wood School, you will play a vital role in welcoming families and guiding them through the admissions journey from Nursery through to Sixth Form. Reporting to the Admissions Manager, you''ll act as a key ambassador for the school, offering a warm, tailored experienc

Provide detailed and accurate information about Ashbourne’s academic offerings, the admissions process, and student experience as well as information about student life in London. Assist with interpreting during meetings, admissions discussions, and parent interactions. Assist the Deputy Heads of

We are seeking a highly motivated, personable, and commercially astute individual with proven experience in customer-focused roles, ideally within admissions, sales, or service-driven environments. Has significant experience in admissions, marketing or customer facing roles, preferably within the in

Due to the growth of the college and some recent staff changes, the college are now looking for a strategic business manager on an interim basis, initially for 3 months, to consult on admissions and enrolment, with the aim of developing and streamlining processes. In this strategic role, you will be

Admissions Officer (1-Year Contract, Likely Permanent). This is a crucial role for the continued growth of our school, focusing on pupil recruitment, parent engagement, and creating an exceptional admissions experience. Drive pupil recruitment by effectively managing the full admissions pipeline.

We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whil

Manages and develops a small team of Admissions Officers, through recruitment, selection, development and performance management processes. Priory Hospital Roehampton is looking to recruit an Admissions Manager to join the team. Liaise with site PEM for future admissions.

Eastcote Park is a luxury retirement community boasting 34 exclusive retirement apartments and a 50 bedded care home providing residential, dementia and respite care.We are looking for an ambitious, dedicated and compassionate sales person to join the team at Eastcote Park.You will ensure the effect

The Admissions Systems and Data Manager is responsible for making sure the University gains maximum benefit from its investment in systems, specifically in support of its student recruitment, application processing and conversion activities, including Scholarships application processing. Based in th

Office Administrator – Operations and Admissions.

As Admissions Assistant at Akeley Wood School, you will play a vital role in welcoming families and guiding them through the admissions journey from Nursery through to Sixth Form. Reporting to the Admissions Manager, you''ll act as a key ambassador for the school, offering a warm, tailored experienc

Our client requires an experienced Pharmacist with Admissions experience to start as soon as possible.

As Admissions Manager at Akeley Wood School, you will play a pivotal role in shaping the first impressions and experiences of prospective families. You will lead and manage the full admissions journey – from initial enquiry through to enrolment – ensuring every parent and child feels welcomed, i

OBH is seeking to appoint an exceptional Director of Marketing and Admissions to drive the development and implementation of its marketing, recruitment and communications strategies.

As an Admissions Advisor you will lead the admissions process for one or more curriculum areas, deliver a customer focused service, provide impartial advice and guidance relating to college courses, and signpost applicants to courses that meet their educational needs across the Group. Admissions Adv

Are you an experienced administrator with a strong background in office management? Uppingham School is looking for a capable Office Manager to ensure the smooth running of our Admissions Office. You will be responsible for ensuring that the Admissions Office operates seamlessly on a daily basis, by

As Admissions Assistant at Akeley Wood School, you will play a vital role in welcoming families and guiding them through the admissions journey from Nursery through to Sixth Form. Reporting to the Admissions Manager, you''ll act as a key ambassador for the school, offering a warm, tailored experienc

Join Our Team as an Admissions Manager at Chartwell House Care Home by Boutique Care Homes!. As the Admissions Manager, you will be at the heart of our care home, embarking on a journey of sales, relationship‑building and community engagement.

You will lead and manage the full admissions journey – from initial enquiry through to enrolment – ensuring every parent and child feels welcomed, informed, and supported. Working closely with the Senior Leadership Team, you will drive student recruitment by building strong relationships, delive

Experience in an admissions role within Higher or Further Education. Strong knowledge of UK HE admissions processes, including standard qualifications and UKVI regulations. We’re supporting a specialist Higher Education provider based in London with their recruitment for an Admissions Officer.

WBSTL: Admissions Host - Warner Bros. As an Admissions Host, you will be part of the Visitor Experience team, greeting excited visitors and helping them enjoy their journey.

We are working with a UK university that is seeking an experienced admissions professional to lead and enhance its admissions function. Lead and manage the Admissions Team to deliver an efficient, student focused service. Drive continuous improvement and innovation across admissions processes.

As Group Director of Marketing & Admissions, your decisions and leadership should reflect these values and a commitment to delivering the best possible outcomes for our students and communities. The Group Director of Marketing and Admissions at UCS College will play a pivotal role in shaping and del

The Admissions team provides advice and guidance to prospective and progressing students, ensuring a positive and high-quality application experience. To provide a responsive and efficient admissions service to prospective students, ensuring that all applicants receive up-to-date, comprehensive, imp

Sign in to set job alerts for “Admissions Assistant” roles. Here at Chessington World of Adventures the 2025 Season is in full swing and we are looking for Retail & Admissions Hosts to join the team!.

An opportunity has arisen within the Admissions Systems section of the Admissions and Applicant Engagement team at the University of Staffordshire. Support the Admissions Systems Officer with continuous improvement strategies that enhance the output of the wider Admissions and Applicant Services fun

Working closely with the Senior Leadership Team, you will drive student recruitment by building strong relationships, delivering engaging conversion events, and ensuring a seamless, professional admissions process. We are seeking a highly motivated, personable, and commercially astute individual wit

As our Admissions Advisor, you will take the lead in managing the admissions process for one or more of the college's curriculum areas and will deliver a customer focused service providing impartial advice and guidance relating to college courses, as well as signposting applicants to courses that me