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Customer Relations Manager | Luxury Care Home Provider | Leicester Salary: £40,000 – £45,000 + Bonus Scheme Are you an experienced Customer Relations Manager or sales professional within elderly care looking for an opportunity to make a genuine impact within a luxury care environment? Do you enjoy building community relationships, driving occupancy growth, and improving the visibility of a service within the local market? Are you confident operating where you can take ownership of occupancy and growth while playing a key role in improving commercial performance? Then this could be the opportunity for you. We are working in partnership with a luxury care home provider to appoint a Customer Relations Manager for one of their elderly care homes in Leicester. This is a highly visible and commercially focused position, with the business now seeking someone capable of driving occupancy growth and improving the home’s local presence. The Opportunity The Customer Relations Manager will take ownership of occupancy and enquiry generation activity within a luxury care home. This role will work closely alongside operational leadership to improve occupancy performance, strengthen community relationships, and create a more consistent and commercially focused admissions journey for prospective residents and families. This is not a passive or heavily administrative sales role. The organisation is seeking someone confident, proactive, and ambitious, capable of building local relationships, improving visibility within the community, and driving measurable occupancy growth within the home. Key focus areas include increasing enquiries, improving conversion rates, strengthening community engagement, and supporting respite-to-permanent resident conversions. About the Provider It is a growing luxury elderly care provider currently operating across multiple homes. As the organisation is currently in a significant growth phase, they are now seeking a commercially focused individual capable of supporting long-term occupancy and operational performance across the portfolio. Key Responsibilities Occupancy & Sales Performance • Drive occupancy growth across the home, • Increase enquiry generation and improve conversion rates, • Manage the full resident journey from enquiry through to admission, • Support respite-to-permanent resident conversions, • Deliver commercial activity aligned to occupancy targets and business objectives Community Engagement & Relationship Building • Build strong relationships within the local community, • Develop relationships with prospective residents and families, • Increase the home’s visibility and reputation within the local market, • Strengthen local networking and external stakeholder engagement, • Represent the home professionally within the community Admissions & Resident Experience • Manage and respond to all enquiries in a timely and professional manner, • Conduct tours for prospective residents and families, • Ensure a positive and consistent admissions journey, • Support residents and families throughout the decision-making process, • Work collaboratively with operational teams to deliver excellent customer experience Commercial & Operational Support • Work closely alongside the Home Manager and wider leadership team, • Support occupancy strategy and wider commercial performance, • Identify opportunities to improve enquiry conversion and customer engagement, • Provide regular updates regarding occupancy activity and pipeline management, • Support wider business growth objectives through strong local performance The Ideal Candidate You will be a commercially aware, relationship-focused individual capable of improving occupancy performance while building strong connections within the local community and wider care market. Essential: • Experience within elderly care, • Previous experience within a Customer Relations Manager, Home Admissions Advisor, Client Liaison, or similar occupancy-focused role, • Strong sales, enquiry management, and conversion experience, • Excellent communication and relationship-building skills, • Commercial awareness with the ability to drive occupancy performance, • Confidence operating within a highly visible, front-facing role, • Strong organisational and interpersonal skills, • Ability to work independently while collaborating effectively with operational teams Desirable: • Experience within luxury care home environments, • Experience increasing community engagement and local networking activity, • Strong understanding of the resident admissions journey You will be proactive, commercially driven, confident building relationships, and motivated by improving occupancy and commercial performance within a growing luxury care provider. Package & Benefits • £40,000 base salary, • Flexibility up to approximately £45,000 for exceptional candidates, • Bonus scheme included, • Opportunity to join a growing luxury care provider Location & Working Pattern • Leicester, • 5 days per week onsite within the home, • Candidates ideally located within approximately 1 hour commute Interview Process • Two-stage interview process expected, • Director-level leadership involvement throughout the process Summary This is an excellent opportunity for a commercially focused Customer Relations professional to join a growing luxury care provider and play a key role in improving occupancy performance within an established provider. Offering visibility, autonomy, and the opportunity to genuinely influence occupancy growth and local reputation, this role would suit someone motivated by challenge, relationship building, and driving measurable results within a premium elderly care environment. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 cwilliams@compassltd.co.uk Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Ward Clerk & Reception Team Lead | Spire Leicester | Oadby | Full Time | Competitive Salary + Excellent Benefits\nSpire Leicester Hospital has an exciting opportunity for an experienced Ward Clerk & Reception Team Lead to join our team on a full-time, permanent basis.\nThis is a key patient-facing leadership role, responsible for leading front-of-house services while ensuring every patient receives a seamless, professional, and welcoming experience.\nKey Responsibilities:\n Lead and manage the hospital reception team, ensuring consistently high standards of customer service\n Supervise day-to-day operations, including rota management, staffing levels, and performance support\n Deliver a warm, professional, and efficient front-of-house experience for all patients and visitors\n Oversee patient admissions and discharges, ensuring accuracy and compliance with hospital procedures\n Support inpatient and day-case bookings using hospital systems (e.g. SAP)\n Manage reception processes including billing, payment collection, and administration tasks\n Coordinate admission lists and liaise closely with clinical teams to support patient flow\n Oversee switchboard operations, ensuring all enquiries are handled promptly and professionally\nWhat We're Looking For:\n Proven experience in a reception or customer-facing role (healthcare experience desirable)\n Previous supervisory or team leadership experience\n Strong organisational skills with the ability to manage multiple priorities\n Excellent communication skills and a confident, professional telephone manner\n High attention to detail with a commitment to accuracy and confidentiality\n A proactive, patient-focused approach with a passion for delivering exceptional service\nBenefits:\nWe offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:\n 35 days annual leave inclusive of bank holidays\n Employer and employee contributory pension with flexible retirement options\n 'Spire for you' reward platform - discount and cashback for over 1000 retailers\n Free Bupa wellness screening\n Private medical insurance\n Life assurance\nOur Values:\nWe are extremely proud of our heritage in private healthcare and of our values as an organisation:\n Driving clinical excellence\n Doing the right thing\n Caring is our passion.\n Keeping it simple\n Delivering on our promises\n Succeeding and celebrating together\nWe commit to our employees' well-being through work life balance, on-going development, support and reward.\nSpire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.\nSpire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.\nClosing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.\nFor us, it's more than just treating patients; it's about looking after people

Belmont Recruitment are currently looking to speak with Refuge Practitioners for positions available in the Leicester area for initial 3 month contracts.\n\nWe are recruiting Refuge Practitioners to provide practical, emotional and developmental support to women and children affected by domestic abuse. The role is based within confidential refuge accommodation across Leicestershire and plays a vital part in creating a safe, supportive and empowering environment for residents.\n\nThis is an opportunity to make a meaningful difference while working as part of a dedicated, values-driven team supporting some of the most vulnerable people in the community.\n\nKey Responsibilities\n\n \n\n Provide one-to-one and group-based support to women and their children living in refuge accommodation\n\n \n\n Support service coordination to ensure the refuge operates safely and effectively\n\n \n\n Take referrals and support admissions into the refuge\n\n \n\n Maintain accurate, confidential case records and support plans\n\n \n\n Liaise with partner agencies including housing, health, education and safeguarding services\n\n \n\n Support women to access benefits, welfare rights, training and education opportunities\n\n \n\n Facilitate house meetings and support mothers around their children’s wellbeing and development\n\n \n\n Contribute to service development, monitoring and quality assurance activity\n\n \n\n Work across multiple locations and dispersed accommodation when required\n\n \n\n Support and work alongside sessional staff and volunteers\n\nWhat We’re Looking For\n\nEssential:\n\n \n\n Experience working with vulnerable adults and/or children\n\n \n\n Experience working within safeguarding policies and procedures\n\n \n\n A good understanding of domestic abuse and its impact on women and children\n\n \n\n Strong communication, organisational and administrative skills\n\n \n\n Ability to work both independently and as part of a team\n\n \n\n Commitment to equality, diversity and non-discriminatory practice\n\n \n\n Ability to maintain strict confidentiality at all times\n\nDesirable:\n\n \n\n Experience in a refuge, hostel or supported accommodation setting\n\n \n\n Relevant qualification (e.g. social work, housing, counselling or similar)\n\n \n\n Experience working in the voluntary or community sector\n\n \n\n Experience supporting colleagues or volunteers\n\n \n\n Understanding of funding and monitoring requirements within support services\n\nAdditional Information:\n\n \n\n The role includes evening, weekend and occasional bank holiday working\n\n \n\n Access to a vehicle and a full UK driving licence is required\n\n \n\n This post is subject to an enhanced DBS check\n\n \n\n Due to the nature of the service, confidentiality of location is essential\n\nContract: 3 Months (+ongoing)\nSalary: £19 to £21 per hour\n\nBenefits of working with Belmont Recruitment;\n\n Single point of contact consultant.\n\n 24h support.\n\n Regular communication updates.\n\n Referal Benefit Scheme

We are seeking an ambitious and strategic Development Manager to join our Development & Alumni Engagement team. This includes brand and creative development, student recruitment campaigns, faculty marketing, reputation and media relations, internal and external communications, events, admissions

Admissions Manager - Residential Care Group | Leicestershire | Up to £30,000 + Performance Bonus If you've spent time guiding families through one of the most difficult decisions they'll ever make, you already understand what this role is really about. A well-established, family-run care group in Leicestershire is recruiting an Admissions Manager. It's a new role, ready for the right person to shape it, own it, and build something genuinely meaningful within a business that has real heart. The Role As Admissions Manager, you'll oversee all bed enquiries across a group of well-loved residential care homes, managing the pipeline from first contact to successful admission. Day to day, you'll be: Developing and maintaining a comprehensive enquiry and logging system Building strong relationships with social workers, local authorities, and brokerage teams Acting as a visible, trusted presence in the community and across the homes Collaborating with home managers to ensure smooth, person-centred admissions Producing regular reports on enquiries, conversions, and occupancy Supporting marketing initiatives to promote the group's servicesThis isn't a desk-bound role. You'll be out, about, and in front of people, which is exactly how it should be. Who They're Looking For There are a number of roles in the care sector that would translate directly into this position, whether you're curre...

Midlands Care is seeking a dynamic, creative, and strategic Marketing Manager to lead our marketing function and elevate the visibility of our care homes across the Midlands.This is a pivotal role where you will shape our brand presence, drive enquiries that convert into admissions, and champion mea

We have a fantastic opportunity for a Dispatcher/Planner to join our team based in Thurmaston, Leicester. The Dispatcher/Planner is responsible for planning and coordinating the daily transport of patients to and from outpatient clinics, day care centres, and routine hospital admissions for schedule

We're currently experiencing a surge in demand and looking for talented and experienced tutors and teachers in a wide range of subjects, from primary school to degree level, including English, Maths, Science and History. Whether it's helping students pass their GCSEs, A-levels, university admissions

School HR Administrator required in Leicester Days: Monday to Friday Hours: 8:00am - 4:30pm (hours may vary) We are looking for experienced HR administrator to work in our fantastic school. The ideal candidate will have previous experience of working in schools and have excellent written and oral communication skills along with a working knowledge of SIMS. The role has primary focus on payroll processing, plus wider admin support, but candidates must have HR admin experience. It would be desirable to have experience in admissions. Duties will include: Inputting details onto school system. Payroll processing Answering phones and taking messages. Typing of letters and memos. Filing, faxing, and photocopying. In return you will receive: A dedicated consultant with The Supply Register A competitive daily rate A fantastic school environment Career Progression Requirements to be considered for this post: Must have Right To Work Must Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application Provide two professional references covering the last 24 months in full Please apply for this position if you are interested and a member of staff will be in touch with you shortly

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As an Admissions and Attendance Officer, you will support the smooth day‑to‑day running of the school through effective management of pupil admissions, attendance monitoring and administrative processes. Ensure safeguarding, attendance and admissions procedures are followed at all times. Benefit

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Ensures the integrity, probity and reasonableness of local financial controls in respect of the admissions processes, in order to minimise financial risk via the correct implementation of local procedures.

Reporting to the Head of Admissions (International) and working closely with the Director of Marketing and Admissions, this role supports the full international admissions journey, from initial enquiry through to enrolment and induction. This is an exciting opportunity for a proactive and detail‑o

The Admissions Manager has day-to-day responsibility for the activities of the Admissions team who operate within the wider Admissions department. They will manage the Admissions team, encouraging innovation, ensuring data management is accurate, efficient and compliant with GDPR and the School’s

The Acute Medicine team at the Royal London Hospital is looking to appoint enthusiastic and experienced nurses to the post of Staff Nurse within the Acute Admissions Unit (AAU). Support and development from your Band 7 nursing team, including Senior Sisters/Charge Nurses and a dedicated Practice Dev

This full-time, term time only role involves providing administrative support in a busy school environment, managing the admissions process, and acting as the main point of contact for staff, parents, and pupils.

The Visa Compliance and Admissions Specialist is a key role within the Admissions & Immigration Compliance team. Experience working with Foundation providers and overseas agents from an admissions perspective. VISA COMPLIANCE AND ADMISSIONS SPECIALIST.

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We are seeking an experienced Admissions & Registry Manager to lead the delivery of high‑quality Registry services across EFI Group. You will provide strong leadership, support timely application screening for the Fashion Retail Academy (FRA) and London College of Beauty Therapy (LCBT), and collab

Education Consultant Manager in Greater London.This role involves managing the education consultant team, conducting consultations with students and families, and providing expert recommendations on academic pathways and applications.The ideal candidate should have strong knowledge of international

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Provide administrative support to the wider enrolment and admissions teams. Accurately input data in relation to College admissions and enrolment processes. Admissions and Enrolment Assistant - Temporary.

We specialise in school and university admissions, exam preparation, and personalised academic assistance across a broad range of subjects, including 4+/7+/8+, ISEB Common Pre-Test, 11+, Common Entrance, 13+, 16+, GCSEs, IGCSEs, A-Levels, IB, and Pre-U. Our team includes specialists in Oxbridge and

The Admissions Officer is primarily responsible for the smooth running and management of the ISEB Common Pre-Test and the Common Entrance testing process for boys who apply to join Harrow School. You will also contribute to the smooth running of the Admissions Office and assist and support the rest

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CHM is seeking a Visa Compliance and Admissions Specialist to join their Admissions & Immigration Compliance team in Central London. This senior role involves issuing CAS, ensuring compliance with UKVI standards, and supporting the admissions process for international students. The successful candid

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The Admissions Interviewers are expected to work alongside the recruitment and admissions teams to ensure effective and smooth running of the process of application, interviews and be a proactive agent in the College engagement and retention strategy.

Recruitment Panda Ltd is seeking an Admissions Manager for a family-run care group in Leicester Forest East. The ideal candidate has experience in admissions or community outreach and possesses strong organizational and communication skills.

Oxbridge admissions consultancy. In 2023, UniAdmissions became part of the Testbusters group, a fast-growing international education and EdTech scale-up. As a B2C Sales Executive, you will be responsible for converting inbound enquiries into enrolled students, reporting to the Admissions Manager.