Social Commerce Manager
5 days ago
Manchester
Manchester (Hybrid) Novaro is a fast-growing Social Commerce agency helping brands unlock their potential through social, creators, and e-commerce. As a start-up, we’re big on innovation, creativity, and collaboration and we’re looking for a Social Commerce Manager to grow with us and make a real impact. The role You’ll act as the key link between our clients and delivery teams, owning relationships and ensuring campaigns run smoothly from start to finish. This is a hands-on role with real ownership, ideal for someone who thrives in a fast-paced environment and wants to shape how social commerce is delivered. What you’ll be doing • Managing client relationships and acting as the main point of contact, • Overseeing end-to-end delivery of social commerce and content campaigns, • Leading TikTok Shop setup and ongoing management, • Creating and maintaining content calendars, • Reporting on performance, insights, and ROI, • Identifying opportunities to grow accounts through upsell and cross-sell, • Managing affiliate partnerships and creator collaborations, • Supporting onboarding of new clients, • Keeping up to date with trends and sharing insights with clients, • Supporting wider projects to help scale the agency What we’re looking for • Experience working in a client-facing marketing, social or agency role, • Hands-on experience with TikTok Shop (end-to-end), • Strong understanding of social platforms and their role in e-commerce, • Organised and confident managing multiple projects, • Proactive, solutions-focused mindset, • Comfortable working independently and as part of a team, • Strong communication skills and ability to build relationships, • Passion for social, creators, and digital marketing If you’re looking for a role where you can take ownership, grow quickly, and be part of building something exciting, we’d love to hear from you.