JOB TODAY logo

Event agency jobs in United Kingdom

  • Communications, Events & Guest Experience Manager (H/F)
    Communications, Events & Guest Experience Manager (H/F)
    1 day ago
    Full-time
    Marylebone, Westminster

    Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

    Easy apply
  • Marketing Manager
    Marketing Manager
    2 days ago
    £50100 yearly
    Full-time
    London

    About Us Tezali Company Ltd is an expanding UK business specialising in premium and internationally sourced retail products. We are opening our new retail store at Westfield White City Shopping Centre, one of London’s leading shopping destinations, and are seeking an experienced and commercially minded Marketing Manager to lead our store launch marketing and ongoing brand growth. The Role This is an exciting opportunity to join our business during a key expansion phase. You will be responsible for driving footfall, customer engagement, promotional campaigns, and commercial performance of our new Westfield store. The ideal candidate will have strong luxury retail marketing experience, a hands-on approach, and the ability to operate in a premium, fast-paced retail environment. The candidate should also have familiarity with Oriental and Eastern products. Key Responsibilities Marketing & Campaign Management • Develop and implement marketing strategies aligned with sales and brand objectives, • Lead store opening campaigns, seasonal promotions, and special events, • Coordinate online and offline marketing activity to increase customer traffic and sales In-Store Promotions & Visual Merchandising • Work closely with store teams on promotional displays and product launches, • Support visual merchandising to maintain premium brand presentation, • Ensure campaigns meet shopping centre and brand standards Commercial Performance • Analyse sales data, customer trends, and campaign performance, • Monitor KPIs and prepare reports for management, • Recommend pricing, promotional, and product positioning strategies Stakeholder Management • Liaise with Westfield Shopping Centre marketing teams regarding events and promotions, • Coordinate with suppliers, agencies, and external partners, • Work closely with senior management and store operations teams Budget & Operational Support • Manage marketing budgets effectively, • Support store teams by providing guidance on promotional focus, customer engagement, and campaign execution., • Support excellent customer experience standards in store Requirements Essential • Proven experience in retail marketing or marketing management, • Strong commercial awareness and sales-driven mindset, • Experience working in premium, lifestyle, or high-footfall retail environments, • Ability to analyse data and improve performance, • Strong communication and organisational skills, • Ability to manage multiple campaigns simultaneously Desirable • Experience with international or specialist product ranges (especially Oriental and Eastern products), • Experience working within shopping centres or destination retail environments What We Offer • Competitive salary, • Opportunity to lead marketing for a major new store opening, • Career growth within an expanding company, • Dynamic and supportive working environment To Apply Please submit your CV and cover letter through Job Today. Tezali Company Ltd is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

    Easy apply
  • Sales Representative
    Sales Representative
    17 days ago
    £14 hourly
    Part-time
    London

    Sales Representative – Hospitality Agency (In-Person Role) We are looking for an experienced, confident and proactive Sales Representatives to support our agency growth through targeted in-person outreach across Central London. This is a short, focused “Sales Day” role where you will approach hospitality venues, introduce our service, and connect directly with decision-makers. If you perform well, this will lead to ongoing and frequent work opportunities. ⸻ About the Role You will be visiting restaurants, bars, hotels, and event venues to introduce our agency and generate new client leads. Your goal is simple: 👉 Start conversations 👉 Deliver a short pitch 👉 Get venues to complete a quick sign-up form You’ll be fully briefed beforehand with a template script, training, and materials. ⸻ Shift Details - Duration: 2/3 hours max - Pay: £14/hour - Team: Working independently - Time: 2pm – 5pm (ideal window) ⸻ What You’ll Be Doing - Approaching hospitality venues in targeted areas (Soho, Shoreditch, Camden, etc.) - Speaking directly with managers or decision-makers - Delivering a short, confident sales pitch - Encouraging sign-ups via QR code (2-minute form) - Representing the agency in a professional manner ⸻ Experience Required - Previous sales experience is essential • Experience of securing clients, • Confidence speaking to new people in fast-paced environments, • Strong communication and interpersonal skills ⸻ What We’re Looking For - Confident, outgoing, and proactive attitude - Comfortable approaching businesses and starting conversations - Professional and well-presented - Reliable and punctual - Quick learner (template script + training provided) ⸻ Important - You must research the company beforehand and understand our service - You will be expected to confidently explain what we do - Performance will determine future opportunities and repeat work ⸻ What You Get - £14/hour for a short, focused shift - Simple, structured sales process - Opportunity for regular ongoing sales work

    Immediate start!
    Easy apply
  • Commercial Manager
    Commercial Manager
    2 months ago
    £50100 yearly
    Full-time
    Cranbrook, Ilford

    Role Overview The Commercial Manager will be responsible for overseeing the commercial strategy and business development activities of Global Recruitment Training Centre Limited across the United Kingdom and international markets. The role focuses on strengthening the organisation’s market position, expanding commercial partnerships, and promoting the company’s recruitment and training services to both international candidates and UK employers seeking global workforce solutions. The post holder will lead initiatives to generate new business opportunities, develop strategic partnerships, analyse labour market trends, and support organisations seeking international recruitment solutions in compliance with UK immigration and sponsorship frameworks. Key Responsibilities 1. Commercial Strategy and Business Growth • Develop and implement commercial strategies to expand the company’s recruitment and training services within domestic and international markets., • Identify new revenue opportunities, potential markets, and strategic partnerships to support business growth., • Establish and maintain relationships with employers, industry organisations, and recruitment partners to increase the company’s client base. 2. Client Relationship Management • Engage with UK employers to understand their workforce requirements and provide tailored international recruitment solutions., • Develop long-term commercial relationships with corporate clients, training institutions, and overseas recruitment partners., • Negotiate commercial agreements and service contracts with clients and partners. 3. International Recruitment Partnerships • Build strategic partnerships with overseas recruitment agencies, educational institutions, and training providers to attract skilled candidates for UK employers., • Coordinate with international partners to support candidate sourcing, recruitment campaigns, and workforce mobility initiatives. 4. Market Research and Commercial Analysis • Conduct market analysis to identify sectors experiencing labour shortages where international recruitment services may be beneficial., • Monitor recruitment industry trends, regulatory developments, and competitor activities to inform commercial decision-making., • Provide strategic recommendations to senior management based on market insights and performance data. 5. Employer Engagement and Service Promotion • Promote the organisation’s recruitment and training services to businesses seeking international talent solutions., • Support employer awareness initiatives relating to workforce planning, international recruitment, and UK sponsorship frameworks., • Represent the company at industry events, networking forums, and business development meetings. 6. Operational Coordination and Reporting • Collaborate with recruitment consultants, marketing teams, and senior management to ensure commercial objectives align with operational delivery., • Monitor business performance metrics including client acquisition, revenue generation, and partnership outcomes., • Prepare commercial reports and strategic updates for senior management. Skills and Experience - Proven experience in commercial management, business development, or recruitment services. - Strong understanding of international recruitment markets and workforce solutions. - Excellent client relationship management and negotiation skills. - Ability to analyse market trends, commercial data, and sector workforce needs. - Strong communication, stakeholder engagement, and strategic planning abilities.

    Easy apply
  • Bartender and Waiter / Waitress
    Bartender and Waiter / Waitress
    17 days ago
    £12.71–£17 hourly
    Part-time
    London

    Agency Hospitality Staff (Bartenders & Waitstaff) We are looking for skilled and service-driven hospitality staff to join our growing agency team. Whether behind the bar or on the floor, you will represent venues and deliver exceptional guest experiences at all times. You must be enthusiastic and take pride in your work — maintaining high standards of service, professionalism, and efficiency, even in fast-paced environments. ⸻ Experience Required - Minimum 1 year experience in hospitality or customer-facing roles - 2+ years preferred for bartending roles ⸻ What We’re Looking For - Enthusiasm - Strong work ethic and reliability - Professional and well-presented - Ability to remain calm and efficient under pressure - Adaptable and comfortable working in different venues - High attention to detail and cleanliness - Importantly - Genuine passion for guest experience and service ⸻ Role-Specific Skills Bartenders - Strong cocktail and bar knowledge - Understanding of classic recipes and specifications - Basic wine and spirits knowledge Waitstaff - Strong customer service and communication skills - Ability to anticipate guest needs - Confidence in upselling (preferred) ⸻ Nice to Have - Experience in high-end or high-volume venues - Cocktail bar or luxury service experience - Advanced wine & spirits knowledge or mixology skills ⸻ What You Get - Flexible shifts across a variety of venues - Holiday pay - Access to high-profile events - Supportive and professional agency environment - Opportunity to work with premium brands

    Easy apply

Popular jobs searches in United Kingdom

Popular event agency jobs locations