Event agency jobs in United Kingdom

About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!

Job Summary: We are seeking a Junior Lettings Associate Negotiator to join our team and assist in the smooth execution of rental transactions. As a Lettings Negotiator, you will play a vital role in marketing rental properties, finding potential leads, conducting viewings, performing reference checks, and finalizing rental contracts. Qualifications and Requirements: •𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐮𝐫𝐨𝐩𝐞𝐚𝐧 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐨𝐫 𝐂𝐡𝐢𝐧𝐞𝐬𝐞/ 𝐌𝐚𝐧𝐝𝐚𝐫𝐢𝐧 𝐢𝐬 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝 • High school diploma or equivalent (a bachelor's degree in real estate or a related field is a plus). • Relevant experience in real estate, property management, or a similar role. • Excellent communication and negotiation skills • Strong interpersonal and customer service skills. • Proficiency in using property management software and relevant computer applications. • Professional and well-presented appearance. ** Important info:** From Minimum wage up to £65,000 OTE per annum Stepney Green, East London, E1 Hours: Monday-Friday 10am-6pm & Every other Saturday 11am-5pm ** What’s on offer:** - Generous reward packages/Competitive salary - High-performance and exciting culture - Estate Agency Development Programme - Team and social events including the annual summer party and December awards ceremony - Holiday and Birthday day off! *Driving license not required

We are seeking an experienced and innovative Marketing Manager to lead our marketing and digital strategy across UK and Dubai property markets. The ideal candidate will be responsible for planning, executing, and optimising campaigns to generate quality leads, strengthen brand visibility, and support the sales team in both residential and commercial real estate sectors. Key Responsibilities: Marketing Strategy & Planning Develop and execute annual marketing plans aligned with business goals Design campaigns to promote property listings, company services, and brand values Coordinate launch events, property exhibitions, and promotional activities Monitor competitor activity and market trends to adjust strategy Digital Marketing Manage all digital channels including Google Ads, SEO, Facebook, Instagram, LinkedIn, Company Website and YouTube Develop content strategies across platforms (paid and organic) Oversee email marketing, retargeting, and lead nurturing campaigns Manage website content, performance, SEO, and landing pages Analyse web traffic, lead conversion, and campaign ROI using tools like Google Analytics, Meta Ads Manager, and HubSpot Lead Generation & CRM Implement lead generation funnels through digital campaigns and landing pages Collaborate with sales team to qualify leads and track performance Maintain and manage the company’s CRM database (e.g., Zoho, Salesforce, Bitrix24) Creative & Branding Manage creative direction for marketing materials, brochures, banners, and digital assets Ensure brand consistency across all channels Work with designers, photographers, and videographers for content creation (especially for property shoots) Property Marketing Coordinate property listing marketing across major platforms (Rightmove, Zoopla, etc.) Prepare and optimize listing copy, images, and videos Track engagement and lead performance on each platform Team Leadership & Collaboration Manage and mentor junior marketing staff or external freelancers Collaborate with agents, business development, and admin departments Liaise with third-party agencies or developers for co-branded campaigns Key Skills & Qualifications: Degree in Marketing, Business, Digital Media, or related field Minimum 2–3 years of experience in real estate marketing or property tech Strong knowledge of social media advertising, PPC, SEO, and analytics Experience with CRM and automation tools Excellent writing, presentation, and communication skills Ability to manage multiple campaigns across regions (UK & UAE preferred) Creative eye for visuals and property presentation Desirable Experience: Working in a property or real estate firm (lettings, sales, off-plan, or commercial) Familiarity with UK and Dubai property markets Graphic design or video editing skills (Canva, Adobe, etc.)

Location: Hybrid (Remote with some in-person days in) Type: Part-time, 1–2 days per week Start Date: ASAP Duration: Flexible (with potential for growth) Best for: Students looking to get experience. This is an unpaid internship Compensation: Travel and food expenses covered. Potential for future paid role. About Us We’re a bold, social media agency helping brands show up authentically online. From content creation and strategy to influencer campaigns and community building, we work with clients who want to make an impact, not just go viral. Founded by a strategist with over a decade of experience working with brands like MTV, LUSH, Comedy Central and Primark, we bring big-brand thinking with start-up energy. We believe in collaboration, creativity, and giving our team real opportunities to learn and grow. We’re also passionate about the future of content and how technology fits into it. From AI tools to audience data, we love exploring how innovation can help us create smarter, sharper work, while keeping human insight and creativity at the heart of everything we do. **The Role** We’re looking for a student who’s obsessed with all things social—someone who spots trends before they blow up and gets excited about creating content that connects. You’ll work closely with the founder and be actively involved in live projects from day one. Key Responsibilities: - Create short-form content for TikTok, Instagram Reels, and YouTube Shorts - Brainstorm and pitch creative, on-trend content ideas - Join client calls, content shoots and team meetings - Edit videos using CapCut or native in-app tools - Support community management and channel growth - Help build and manage social calendars - Learn how to interpret data and performance insights - Get exposure to AI tools and how we use them creatively and ethically What We’re Looking For - A student who lives and breathes social media and digital culture - Creative, curious, and confident in sharing ideas - Basic editing skills (CapCut, Reels editor, TikTok tools, etc.) - Up to date with online trends and creators - Organised, self-motivated, and fun to work with - Available 1–2 days a week (flexible scheduling around studies) **Our Culture & Values** We’re proudly inclusive and believe diversity fuels better creativity. We’re building a team that reflects different voices, backgrounds and perspectives, and we welcome applicants from all communities, especially those underrepresented in media and marketing. This is a safe, collaborative space where you can bring your full self to work. We value openness, flexibility and kindness, and we’re serious about mentoring the next generation of creative talent. **Perks & Benefits** - Travel and food covered for in-person work or events - Supportive, relaxed work environment - Real-world experience with actual clients - Mentorship and career support - Access to creative tech and AI tools - Team days, events and fun shoot opportunities - Potential for a paid role as we grow

To manage the nursery and associated childcare provision within Once Upon a Time Day Nurseries policies and procedures, Local Authority Policies and procedures and all relevant legislation. To create a safe, warm and stimulating environment for all those who use Once Upon a Time services. To work as part of a team to assist in providing a safe, secure and stimulating environment for children. To work collaboratively with colleagues, parents, carers and other multi professionals. To be committed to ensuring safeguarding and creating an inclusive environment. Main Responsibilities: Children’s care, learning and play Support practitioners in meeting the needs of the individual children and families, ensuring children’s basic needs are always met, including good hygiene routines, nappies, meals encouraging good nutrition, planning and assessment etc To assist the staff team in setting up a safe and stimulating environment for children, ensuring a child centred environment providing a play-based approach to children’s learning Promote positive attitudes and behaviour at all times by providing a non-discriminatory environment which values and respects each child and family, ensuring an inclusive and safe environment having regard for SEN and safeguarding procedures and legislation Encourage parental involvement within the nursery, including parents consultations, events, and using parents as partners in their child’s learning and liaising with parents daily Health and safety: To be responsible for reporting accidents or health and safety issues and be conscientious of risks that may arise which may cause harm to children To implement and ensure health and safety guidelines and checks and adhere Once Upon a Time’s policies and procedures, including but not limited to on-going cleaning and sterilising duties within the setting, to reduce the spread of infection Staff: Effectively leading and supporting all nursery staff, students and voluntary workers. Ensuring a good level of supervision and support with their daily duties, identifying training and development needs, through individual supervisions, appraisals, observations etc. This may also include disciplinary meetings To lead/ organise staff, room and planning meetings (these will be out of nursery hours) To support the settings appointed persons in their role and taking on that role in their absence such as SENCO, Behaviour management coordinator To take part in recruitment and to support a team of staff to meet statutory ratio’s an contingency staffing where appropriate, and support a staff team in the appropriate skills, qualifications, experiences and qualities, ensuring the nursery is staffed to the required levels at all times General: To be responsible for the day to day running of the nursery To implement all of Once Upon a Time’s policies and procedures in all aspects of the nursery and other childcare services, and to review and develop them on an annual basis in line with relevant current legislation To ensure Welfare Requirements of the setting are maintained at all times and ensuring acceptable standards of practice that meets Ofsted criteria including Health and Safety and safeguarding, within the nursery environment General administrative duties associated with the running of the setting such as maintaining records on the children and their families, inventories, personal records, producing reports, writing letters, ordering supplies etc. To work collaboratively with colleagues to help support the development of the children within your care, guiding and sharing good practice, making sure that the nursery has a strong, reliable and consistent team Organising nursery events such as parents’ evenings, fete, annual trips, festivals and special events, that involve parents and carers (these may be out of nursery hours) To ensure the implementation of the EYFS curriculum for all children aged 0-5 years, and monitor how it is delivered To develop the setting by involving yourself and staff team in projects and programmes some of which will be initiated by the Local Authority To work collaboratively with outside agencies, to maintain effective relationships, providing services to the nursery, children and families, liaising with the Local Authority, Ofsted and other multi-agency professionals associated with the nursery and adhering LA policies and procedures and guidance To maintain an effective parent liaison system in order to work in partnership with parents/carers To oversee the efficient upkeep of the nursery, ensuring regular checks and maintenance of equipment, furniture and fittings Assisting in the collection, recording and banking of fees together with managing a budget and petty cash To monitor occupancy, reviewing numbers of children attending and following up enquiries promptly to ensure maximum capacity levels are maintained at all times. Assisting with the marketing, fundraising and advertising of the nursery to ensure the nursery runs to its full capacity and remains profitable You may be required to cover at another Once Upon a Time setting You may be required to work extra hours due to staff shortages, this will be repaid back using time-in-lieu at a time which is suitable to the nursery Qualifications: Proven experience in a nursery or childcare setting is essential. Excellent leadership skills with the ability to motivate and manage a team effectively. Proficient communication skills in English, both verbal and written. Experience working with children in various age groups is highly desirable. A level 3 or above qualification in Ealy Years Ability to drive initiatives that improve nursery operations and foster a positive learning environment. Join our team as a Nursery Manager and contribute to shaping the future of young minds in a supportive and enriching atmosphere.

Job Title: Street Promoter Company: Get Them – Events Advertising Agency Location: London About Us: Get Them is a vibrant events advertising agency based in London. We specialize in creating unforgettable experiences and building connections between brands and audiences. Our team is energetic, professional, and passionate about bringing events to life. Job Description: We are looking for enthusiastic and persuasive Street Promoters to join our team. This role is perfect for outgoing individuals who enjoy engaging with people and spreading the word about exciting events. Key Responsibilities: Actively promote events and campaigns in high-traffic areas of London. Engage with the public in a friendly and professional manner to spark interest in the events. Distribute flyers, talk about events, and provide information to potential attendees. Represent our clients' brands with enthusiasm and professionalism. Requirements: A good level of English (spoken and understanding). Confidence and ability to engage with people of all backgrounds. Enthusiastic, persuasive, and outgoing personality. Must be 20 years old or older (female or male). Comfortable working late-night shifts and weekends only. What We Offer: Competitive hourly pay of £12/hour. Weekly payments for your convenience. A fun and dynamic work environment. The opportunity to be part of exciting events and promotions. Working Hours: Weekend shifts only. Late-night hours Join Get Them and help us create unforgettable experiences in London!