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Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

About Zeotap Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping brands create personalized, multi-channel experiences in a world that demands strict data privacy and compliance. This drive led to the launch of Zeotap’s Customer Data Platform (CDP) in 2020—a powerful, AI-native SaaS suite built on Google Cloud that empowers brands to unlock and activate customer data securely. Today, Zeotap is trusted by some of the world’s most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer experiences that drive better business outcomes across marketing, sales, and service. With an unique background in high-quality data solutions, Zeotap is a leader in the European CDP market, empowering enterprises with a secure, privacy-first solution to harness the full potential of their customer data. • Your core responsibility is to drive Zeotap’s outbound lead development and prospect clients in the UK market, • You initiate contacts through outbound email, LinkedIn campaigns, cold calls , events etc., • You build first relationships with clients and qualify through discovery and qualification calls, • You will own the BDR process, both developing, refining and operating, • You create incremental opportunities and pass qualified BANT leads to Enterprise Account Executives, • You collaborate closely with our Enterprise sales team to ensure our company's targets are met, • You will position Zeotap as an innovative customer data platform, • You adhere to Zeotap’s company, privacy and information security policies and procedures. You complete all the assigned awareness trainings on time, • 5 -10 Years BDR/ SDR experience, • MarTech - CDP or Data Ideal, • Strong verbal communication and writing skills, in particular, strong interpersonal, team-working and customer service skills, • Very structured, process and detail-oriented, • Entrepreneurial mindset / can-do mentality, • Experience of documenting discovery in Hubspot, • You are able to very quickly adapt to changing circumstances, • Zeotap employees are Leaders – they epitomize our 4 core values (Trustworthy, Adaptive, Pioneer & Challenger) while they map account strategies, align resources, and act as an extension of their customers., • Competitive compensation & benefits, • Unmatched Global support system, • Fast-paced, collaborative, & fun culture, • Exposure & access to industry experts & teammates that live our values, • Work with very driven entrepreneurs & a network of global senior investors across Telco, Data, Advertising & TechnologyZeotap welcomes all – we are equal employment opportunity & affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Interested in joining us? We look forward to hearing from you!

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Position Title: Full Stack Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? We are looking for a Staff Backend Engineer - Sportsbook, to join our rapidly growing technology team, responsible for the continuous growth and support of our Sportsbook. This position will be able to come in an have a lot of ownership of the shape of the backend implementation. It is an exciting and rewarding opportunity. As a staff-level backend engineer, you will: Be a technical point of contact for various stakeholders Be technically talented, able to contribute quality code, and being passionate about the technology Be responsible for the quality, scope, and timeliness of all your deliverables Because we operate with a startup mindset, we will be reliant on your technical skill, but also your passion and ownership over all aspects of your work. What are we looking for? We are looking for an engineer who is willing to tackle problems with innovative ideas and quality technical implementations. We believe the perfect candidate isn’t interested in just what we’re building right now, but wants to understand where we’re going and how it impacts the customer to ensure everything we create moves us closer to our goal: delivering the best customer experience. The ideal candidate will have: Min of 8+ years work experience Strong communication skills (both written and verbal) Extensive experience with Java and Spring / SpringBoot Extensive experience with reactive programming (Spring Reactive) A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: o AWS Serverless and serverless-supported languages o DB (ex, Postgresql, CocroachDB) o Streaming technologies (Amazon Kinesis, Kafka) o Message Queues (SQS, RabbitMQ, ActiveMQ) Experience working within an agile development Experience with containerization (Docker, Kubernetes, etc) Experience with Micro-Service and Service oriented architectures Experience with Core Services around player journeys and experiences Nice to have experience with Sportsbetting, Trading Development and Casino software Nice to have knowledge around general trading rules and feed providers Nice to have knowledge with odds feeds such-as Radar, Genius, Swich, & Simplebet What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _

Senior Machine Learning Engineer UK or Poland (Remote or Hybrid, it’s up to you!) Dependent on experience Be part of our success with the opportunity to join our company equity scheme Our Perks ❤️ Monthly Health & Wellness budget, increasing with length of service Annual Learning and Development budget, increasing with length of service ‍♂️ Flexible working in a choice-first environment - we trust the way you want to work! ️ Work From Home Allowance 25 Holiday Days + your local bank holidays, plus an extra day for every year of service Your birthday off Enhanced Family Leave (UK Only), Fertility Leave, and Neonatal Leave ⚕️ Optional Healthcare Plan Life & income protection (Location dependent) Employee Assistance Programme (UK Only) The opportunity to share in the company’s success through options If you’re in London, a dog-friendly office with great classes, events, and a rooftop terrace ‍♀️ The Role ‍♀️ Our mission is to help large successful brands like Uber, Amazon, Wise, HelloFresh (and more!) put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence platform continuously analyses explicit and implicit feedback to enable our clients to identify what they should do next. We're hiring a Senior Machine Learning Engineer to join the team and help build and ship the next generation of that stack. What you'll be doing: Unlike many companies, we use our own custom models, specialised for customer feedback, across various parts of the stack: extraction, retrieval, reranking, summarisation, and sentiment analysis. We are also pragmatic and understand that the right solution can be a combination of off-the-shelf LLMs, bespoke fine-tuned models, and sometimes techniques that utilise no LLM at all. This means you will: Train, evaluate, and iterate on ML models and agentic systems for customer feedback, including owning our custom fine-tuning pipelines. Run experiments end-to-end, track results rigorously, and make clear recommendations on what to ship, iterate, or retire. Build and maintain LLM-powered features: retrieval pipelines, reranking systems, insight agents, data mining agents, and automated taxonomy generation. Design and run robust evaluation frameworks: build test sets, define metrics, evaluate non-deterministic systems, handle class imbalance, and automate checkpoint comparisons. Improve and extend semantic search and retrieval, evolving from embedding-based approaches toward more advanced methods. Write production-quality code and collaborate closely with Engineering on productionisation, model serving, data pipelines, and monitoring. Work with Product and Commercial teams to translate business needs into practical ML solutions, and support client evaluations and accuracy benchmarking. Mentor team members, review code and research, and bring relevant advances from the literature into the product. What you’ll need: A deep working knowledge of transformer architectures. Strong PyTorch skills, with the ability to write custom training loops, modify model architectures, and debug issues at the tensor level. Ideally, experience with parameter-efficient fine-tuning techniques such as LoRA Extensive experience working with large-scale, messy real-world text data, including classification, extraction, embeddings, re-rankers, clustering, and search. Experience in instruction fine-tuning and serving language models, familiarity with frameworks such as vLLM, DeepSpeed, or similar tools A solid grounding in classical ML and statistics, and the judgement to choose simpler methods when they’re the right solution. Practical experience building with GenAI and agentic patterns. Excellent communication skills and confidence translating complex technical concepts for non-technical audiences (and vice versa!). Technical curiosity and a keen interest in AI – a love of experimenting to make the most of available technology. High ownership and initiative, with the ability to identify problems, prioritise effectively, and drive solutions forward. ➕It would be a bonus if you: MSc/PhD in Computer Science, Machine Learning, Artificial Intelligence, Data Science, Computational Linguistics or a closely related STEM field. Experience with reinforcement learning techniques, such as with verifiable reward (RLVR) Our Hiring Process Let’s introduce ourselves – you’ll complete an introductory asynchronous interview - we’d love to learn more about you, your ambitions, and what you’re looking for in your next step. Get to know your would-be manager – you’ll have a call with Aji, our Chief Scientist, to learn more about the role and show off your experience. Show us how you work – you'll complete a short take home assignment Get to know your would-be team – You'll meet a mix of people who you'll be working closely with from the Data Science, Engineering and Product teams. How our values and your career goals align – you’ll have a call with our cofounder to learn more about life at Chattermill and ensure we’re the right place for your next stage of growth. Our Values We are obsessed with experience – We take our mission to rid the world of bad Customer Experience seriously, and we practice what we preach. We believe in the power of trust – Whether it's with each other, our customers, partners, or other stakeholders, we always communicate with openness and trust. We act as responsible owners – Whether it's about the company, a team, a project, or a task, having the freedom to make decisions in our area of responsibility is a crucial driver for us. We share a passion for growth & progress – On every level, we’re motivated by taking on new challenges – even if they seem out of reach. We recognise that we are learning machines and we always seek to action feedback and improve collectively. We set our ambitions high but stay humble – We've come together to build a product and a category that’s never been seen before. While we're an ambitious bunch with lofty goals, we don't approach this goal carelessly. We believe the right team is the key to success – At Chattermill we’ve learned that all our important achievements have been the result of the right people collaborating together – that’s why we need you to apply today! Diversity & Inclusion We want to enable exceptional experiences for everyone, and to achieve this we need everyone’s voice in our team. We are on a mission to bring more diversity into the business and to give everyone (from all backgrounds and abilities) a chance to join us, even if they may not fit all of the requirements set out in this job spec. We realise that some may be hesitant to apply for a role when they don’t meet 100% of the listed requirements – we believe in potential and will happily consider all applications based on the skills and experience you have, we’d love to be part of your growth and we encourage you to apply! #machinelearning #machinelearningscientist #seniormachinelearningscientist #datascience #machinelearningengineer #seniormachinelearningengineer #deeplearning #LLM #ML #data #AI #PyTorch

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Position Title: Full Stack Senior Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

Reports to: Engineering Team Lead Works closely with: Engineering Tech Lead, QA team members Location: UK (London/Chichester) / Estonia / (remote-friendly within these regions) Language: C# Your Mission: The Software Engineer is a reliable, independent contributor within an engineering team. This role exists to deliver well-implemented features and fixes with minimal supervision, while collaborating effectively with teammates and QA to ensure work is robust and maintainable. Your Day to Day: Engineering delivery • Design and implement features and fixes within team scope, • Write clean, maintainable, well-tested code, • Take ownership of tasks from definition through completion, • Contribute to diagnosing and fixing production issuesQuality and collaboration, • Work with QA to ensure changes are testable and appropriately covered, • Participate actively in code reviews and design discussions, • Raise technical or quality concerns early, • Balance delivery speed with long-term maintainabilityTeam contribution, • Support junior engineers through informal mentoring, • Share knowledge and contribute to team improvement, • Engage constructively in retrospectives and planning Why this role matters Mid-level engineers are the delivery backbone of engineering teams. Done well, this role: • Keeps work moving without excessive oversight, • Improves code quality and team effectiveness, • Provides stability and continuityExperience and capabilities, • Solid experience as a software engineer in a production environment, • Ability to work independently on moderately complex tasks, • Understanding of testing practices and code quality expectations, • Comfortable working within established technical direction, • Clear communication and good judgement What this role is not • This is not a people management role, • This is not a cross-team technical authority role, • This is not ownership of quality strategy or architecture, • Software Engineers succeed by delivering consistently and collaborating well. Perks & Benefits Remote & flexible working – with hybrid options in London or Chichester Fantastic team culture based on trust and belonging. Laptop & home office budget – £500 to set up your ideal workspace. Private Medical Insurance with Aviva, including Dental & Optical. Group Life Insurance & Yulife Wellbeing & Rewards. Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace. EAP confidential benefit – 24/7 access to compassionate guidance & expert advice 25 days holiday + bank holidays Training, support, and personal development As the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people. Life at Linnworks: Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees and better service for our customers. We value the training and development of our employees deeply. We are committed to continuous investment in their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession.

Overview: An exciting opportunity has arisen for an Operations Manager to join a growing team within the luxury beauty industry. This role is integral to ensuring smooth day-to-day operations across multiple functions, requiring an all-rounder who has worked in an e-commerce brand and is comfortable wearing multiple hats. Rather than focusing solely on logistics, this position involves overseeing general business operations, stock forecasting, retail partner management, product registrations, and stepping into other areas when needed. The ideal candidate will have experience working in a smaller business where adaptability is key, and they will be proactive in problem-solving across operations, HR, recruitment, marketing, customer service, and compliance. Key Responsibilities: • Oversee and coordinate shipments from manufacturers to warehouses but without a focus on complex logistics., • Manage retail purchase orders, delivery notes, and invoicing processes., • Forecast demand and monitor stock levels to ensure smooth operations (though deep forecasting expertise is not essential)., • Handle retailer and product registrations across multiple countries, particularly for beauty and personal care products (e.g., UAE compliance requirements)., • Support back-end management of Shopify, including updating product listings and monitoring website performance., • Assist with recruitment and HR, ensuring smooth internal processes., • Liaise with new retailers and onboard them efficiently, including managing documentation for larger department stores., • Oversee Amazon Seller Central operations, ensuring smooth listing and shipment processes for UK and US markets., • Align with other departments such as Marketing and Social Media, stepping in to respond to comments or escalations when required., • Step into customer service issues when necessary, though a dedicated customer service team is in place., • Ensure smooth accounts and finance operations related to retail orders., • Support compliance with international product registration processes, ensuring that products meet country-specific regulations., • If experienced, assist in overseeing EDI platforms for order processing. Ideal Candidate Profile: • Broad operational experience in a small to medium-sized e-commerce business, preferably in beauty, personal care, or related sectors., • Comfortable working in a dynamic environment where responsibilities span multiple departments., • Hands-on experience with Shopify is required., • Experience with Amazon Seller Central is a big plus., • Familiarity with EDI platforms is highly desirable., • Some knowledge of Klaviyo would be beneficial, though not essential., • Experience managing retail partner onboarding and purchase orders., • Strong problem-solving skills and ability to adapt when different challenges arise., • An all-rounder who can step into different areas such as HR, recruitment, customer service, and marketing when needed., • Immediate availability or a maximum one-month notice period is preferred. Salary & Benefits: • Up to £45,000 per annum (flexible for the right candidate)., • Remote role, open to candidates based anywhere in the United Kingdom., • Immediate start preferred, with full onboarding support.

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. We're looking to add a Machine Learning Engineer to our Data Science team! This team works on solving complex problems for StackAdapt's digital advertising platform. You'll be working directly with our Data Scientists, Machine Learning Engineers, Engineering teams, and our CTO/Co-Founder on building pipelines and ad optimization models. With databases that process millions of requests per second, there's no shortage of data and problems to tackle. StackAdapt is a remote-first company with teams around the world. Our teams work in a fully distributed environment, and we are open to candidates based in the UK, Ireland or Germany. This role will remain open until February 27, 2026. Applications will be reviewed on a rolling basis, and the posting will close once the deadline is reached. Want to learn more about our Data Science Team: _ Learn more about our team culture here: _ Watch our talk at Amazon Tech Talks: _ • Design modular and scalable real time data pipelines to handle huge datasets, • Understand and implement custom ML algorithms in a low latency environment, • Work on microservice architectures that run training, inference, and monitoring on thousands of ML models concurrently, • Have the ability to take an ambiguously defined task, and break it down into actionable steps, • Have deep understanding of algorithm and software design, concurrency, and data structures, • Experience in implementing probabilistic or machine learning algorithms, • Interest in designing scalable distributed systems, • A high GPA from a well-respected Computer Science program, • Enjoy working in a friendly, collaborative environment with others, • Highly competitive salary, • Retirement/ 401K/ Pension Savings globally, • Competitive Paid time off packages including birthday's off!, • Access to a comprehensive mental health care program, • Health benefits from day one of employment, • Work from home reimbursements, • Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto, • Robust training and onboarding program, • Coverage and support of personal development initiatives (conferences, courses, books etc), • Access to StackAdapt programmatic courses and certifications to support continuous learning, • An awesome parental leave program, • A friendly, welcoming, and supportive culture, • Our social and team events! StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know. We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: _ _ _ and by Great Place to Work® _ To learn more about our privacy practices, please see our . #LI-REMOTE

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Location: Southampton (hybrid - min 3 days in the office) Salary: Depending on experience Our Indirect Tax Consultants play a crucial role in supporting clients worldwide with their VAT obligations, encompassing tax compliance, VAT advisory services, and e‑commerce consultancy. We adopt a client‑centric approach and are currently seeking tax professionals to manage a diverse portfolio of clients. As an Indirect Tax Consultant, you will provide comprehensive advice, offering practical guidance on VAT regulations, cross‑border transactions, and ensuring full compliance with VAT laws. • Provide high‑quality VAT consultancy and business advice to your client portfolio continuously., • Calculate and file European VAT returns meticulously and promptly, ensuring the highest level of accuracy., • Advise clients on VAT liabilities, guide them on tax payments, proactively remind them of outstanding returns, and ensure compliance with European filings, EC Sales, and Intrastat reporting as required., • Communicate with tax offices regarding clients’ accounts and obligations., • Conduct VAT audits/investigations in collaboration with tax offices related to your client portfolio., • Manage clients’ accounts in coordination with the Credit Control Department. Stay consistently updated with VAT law and any changes in legislation., • Provide exceptional customer service to build trust, rapport, and strong relationships within your portfolio., • Represent the company professionally at events/webinars., • Train, support, and develop new team members., • Collaborate positively and enthusiastically with the team., • Actively engage with Managers and Directors to suggest contributions for improving procedures., • Experience working in Law/VAT/Accountancy/Finance., • Minimum 2 years of VAT experience., • Confident and with excellent communication skills for client interaction and engagement (Email, Phone, and face to face (ad hoc))., • Works well in a team as well as independently., • Excellent verbal and written communication skills in German and English., • Organised and proven ability to work under pressure and meet deadlines., • Excellent multi‑tasking ability., • Experience or knowledge of International E‑Commerce. AVASK Global Compliance are a rapidly expanding international firm that specialises in VAT, tax and accounting for e‑commerce businesses. AVASK assists hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross‑border transactions, to ensuring they are fully compliant. #J-18808-Ljbffr

Are you ready to be part of something big? Were hiring for the Enterprise Account Executive (DACH) (German Speaker) on our Sales Team! In this role, youll engage with key decision-makers, forge impactful relationships with some of the worlds most influential organizations, and directly contribute to the growth of Semrush. Why Semrush? We are a global leader in online marketing technology, meeting market demand with rapid scaling. Dont miss the chance to join our unstoppable momentum and make history with us! Some highlights of our success include: Semrush named a Leader in The Forrester Wave: Search Engine Optimization Solutions, Q3 2025 $400M+ Annual Recurring Revenue 118,000+ paying customers worldwide 1M+ freemium users Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Tesla, FedEx, Samsung, Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, wed love to hear from you. Tasks in the roleAre you ready to be part of something big? Were hiring for an Enterprise Account Executive (DACH) on our Sales Team! In this role, youll engage with key decision-makers, forge impactful relationships with some of the worlds most influential organisations, and directly contribute to the growth of Semrush. Why Semrush? We are a global leader in online marketing technology, meeting market demand with rapid scaling. Dont miss the chance to join our unstoppable momentum and make history with us! Some highlights of our success include: $416M+ Annual Recurring Revenue 117,000+ paying customers worldwide 1.1M+ freemium users Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Nike, VW, Tesla, FedEx, LG, Samsung, Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, wed love to hear from you. Tasks in the role Drive revenue growth by managing the sales cycle with enterprise-level accounts Identify and engage key decision-makers within target organizations Build lasting partnerships with some of the worlds most influential companies Collaborate across teams to ensure customer success and satisfaction Stay up-to-date on industry trends to provide value-driven recommendations Act as a trusted advisor, delivering solutions that address complex digital marketing challengesWhat were looking for • Proven 5+ years of experience in enterprise sales, SaaS sales, or a similar customer-facing role, • Fluent English and German, • A results-driven approach with a history of consistently exceeding targets, • Strong communication and relationship-building skills, • A deep understanding of digital marketing trends and SEO concepts (preferred but not required), • A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organisationsA bit about the team The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our One Semrush selling approach and world-class enablement programs, we equip our team with the tools, resources, and training needed to: Exceed sales goals Maximize earning potential Deliver meaningful results for our clients To learn more about our business and vision, explore the Semrush Analyst Day 2024 presentation from New York City. Whats in it for you Flexible working hours Unlimited PTO Flexi Benefit for your hobby Employee Support Program Loss of family member financial aid Employee Resource Groups Meals, snacks, and drinks at the office Corporate events Teambuilding Training, courses, conferences A little more about our company Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing. We've been developing our product for 17 years and have been awarded G2's Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker. 10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,700 people around the world are working on its development. The Semrush team is constantly growing. Our Diversity, Equity, and Inclusion commitments Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you dont 100% match all requirements, dont be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. xwwtmva We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Our new colleague, we are waiting for you!

Receptionist/Administrator Location: Curdridge Salary: £12.98 per hour Temporary ongoing: Week A - 3 days - Tuesday, Wednesday & Friday: 08.00 to 18.00 Week B - 4 days - Monday, Thursday, Saturday & Sunday: 08.00 to 18.00 Total average of 35 hours worked per week. We are looking for a compassionate, reliable and professional Receptionist / Administrator to join an award-winning team. This is a fantastic opportunity for someone who wants to make a genuine difference in people's lives while working in a supportive and caring environment. Our client is a 63-bed specialist care home made up of four units, providing high-quality, person-centred care for residents living with complex needs, including dementia, mental health conditions and neurological disorders. Rated GOOD by the CQC, it is a rewarding and meaningful place to work where every day brings the opportunity to positively impact someone's life. We are looking for individuals who share our values of respect, openness, care and kindness. What you'll bring as the Receptionist: Previous experience in a receptionist role (desirable) Must hold a valid DBS check and be registered on the DBS Update Service (essential) Minimum 1 year's experience in an administrative role (essential) Full UK driving licence and access to your own vehicle (essential) Confident using Microsoft Office (Word, Excel and Outlook) Strong communication skills with the ability to engage professionally with visitors, colleagues and external contacts Excellent organisational skills and attention to detail Professional, well-presented and customer-focused approach Ability to prioritise tasks and work effectively in a busy front-facing environment What you'll be doing as the Receptionist: Act as the first point of contact, meeting and greeting visitors and contractors in a friendly and professional manner Maintain a welcoming and organised reception area Answer and transfer incoming calls to the appropriate department or individual Direct and, where required, escort visitors and contractors to the relevant areas Manage visitor sign-in and sign-out procedures, ensuring accurate and compliant records Receive and distribute deliveries to the relevant departments Carry out general administrative duties including typing, emailing, printing, scanning and filing Raise purchase orders using NetSuite and ensure all documentation is correctly stored Support with ordering uniforms, stationery, Amazon supplies and other items as required Assist with staff administration, including rota changes and agency bookings/cancellations Update HR and clocking-in systems accurately and promptly Manage staff lunch orders and maintain associated records/spreadsheets Collect medication and deliver/collect samples from local surgeries or pharmacies when required This is a brilliant opportunity to join a caring organisation where your role is valued and makes a real difference every day. Click 'Apply Now' to take the next step in your career. INDTTT

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

Children's Social Worker – Assessment & Support Team Location: Blackpool Pay Rate: £39.Contract Details: Temporary Target Start Date: Monday, 24 August 2026 IR35 Status: Inside IR35 About the Role Blackpool Council is seeking a passionate and dedicated Qualified

Cleaner Location: Fawley (SO45) Hours: Monday to Friday – Full-Time & Part-Time Opportunities Available Available Shifts: 7:30am – 4:00pm 7:30am – 12:30pm 7:30am – 1:30pmPay Rate: £13.Contract: Temporary to Permanent Opportunities Available Start Date: ASAP About th

Youth Support Worker - Wiltshire We have an exciting opportunity for a compassionate and dedicated Youth Support Worker to join a specialist school in Wiltshire supporting students aged 5 to 11 with Social, Emotional, and Mental Health (SEMH) needs, many of whom also experience behavioural challeng

Providing excellent customer service and responding to inquiries. Supporting the sales team with administrative tasks and customer outreach.

PMVA certified(BILD aggregated), at least 6 months of UK work experience as mental health support worker, Enhaced DBS(Child & Adult)- registered on update service, valid right to work in UK.

Berry Recruitment are looking for Street Cleaners that drive, to work in and around public open spaces in Southampton.You will need to hold a full UK Driving License as you will be required to drive a 3.Your duties will include sweeping and cleaning public areas, street cleaning, litter picking and

They are now expanding their services with the opening of a. This is an exciting opportunity to be part of a newly opened service while benefiting from the stability, support and career opportunities that come with an established and successful organisation. Operating multiple children's homes, supp

Childcare Support Worker (SEN Residential & Day School) Prospero Teaching is seeking compassionate, resilient, and dedicated Childcare Support Workers to join a specialist day and residential SEN school in Eastleigh from September.This specialist provision supports pupils aged 11-16 with a range of

Residential Childcare Support Worker.Shift pattern on rotation - ad hoc cover.Are you looking for a job where you can genuinely change a young person's life?.Budwood, part of the Polaris Community, provides residential care and support for children and young people.Many of the young people have expe

Interaction Health and Social Care know that by looking after our Support workers, they will look after our customer's, it really is that simple. As a Support worker, you will commit to Delivering care with our customers enabling them to live independently close to family and friends, supporting the

Healthcare Support Worker - Live In (Complex Care).Superior Healthcare is recruiting.The client also has neurological bowel needs and requires a hoist for all transfers and safe repositioning.She is very independent and values care that protects her dignity, choice, and control.This role is ideal fo

We're looking for a kind, compassionate and resilient Specialist Behavioural Support worker to join our Learning disabilities Social Care Service in Tower Hamlets. Annual leave increasing up to 30 days with length of service.

This is a unique service within Hedge End offering supporting living, enabling people to live as independently as possible within their own homes and local community. Are you ready to make a meaningful difference in the lives of young individuals and deliver positive person centred outcomes for peop

BSL Support Worker Make Every Day Matter!.Paid training & career development.Good communication skills and basic understanding of English, literacy and numeracy.BSL ( British Sign language) communication skills.Previous experience in a care/support setting.A valid manual UK driving licence.The lega

A great opportunity to work with an established and growing care company providing residential live in support for children and teenagers with challenging behaviour.They are always growing and take pride in the support they give the children – they believe that setting them up with the life sk

Service: 10-bed Supported Living (Learning Disabilities, Mental Health, Complex Needs).

Are you a Support Worker looking to make a meaningful difference? Join us at Transforming Support, where you'll help change lives and ensure quality care for those who need it most.Support Worker - Male Only (GOR) Transforming Support, Coulson Chichester, PO19 7NU * Full

We are seeking compassionate and dedicated Support Workers to provide high-quality care and assistance to a elderly service user in their family home in Newbury. The role involves supporting the service user with dementia, Parkinson's and Urethral catheter care.

The successful candidate will be supporting individuals at our beautiful and homely Supported Living Service and out in the community. No two days will be the same as the people that use our service have a wide range of interests and activities from shopping, afternoon tea, trips out visiting new pl

Academics, a leading education recruitment agency are currently supporting an OFSTED "Good" rated primary school in Batley who require a Behaviour and Social Inclusion Worker to start as soon as possible.This is a rare opportunity to work with children who may have strugglewith SEMH and th

Ensuring the smooth running of the service day to day.

We're the UK's biggest home cleaning service. Because we match you with local customers, youll also spend less time travelling.

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Working alongside our cleaning and facilities teams to keep environments safe and hygienic for every client and customer.

Job Description: Monday - Saturday Part Time 8am - 10.Clean designated areas and areas notified at short notice, ensuring a high degree of cleanliness and presentation is achieved Maintain a clean and tidy working environment Assist with department stock takes * Ensure that all equipm

The successful candidate will provide a cleaning service that meets our contractual commitments to include but not limited to tasks such as vacuuming, dusting, emptying bins, the polishing of surfaces, mopping of areas required.

You will work closely with families, schools, social workers, and healthcare professionals to ensure the best outcomes for service users.

Were more than just tools and we offer more than just a job.Draper Tools is about being a part of the extended Draper family - a family that is rich in history, heritage and continued success.We know our people make our company what it is and our teams are passionate about new ideas, new ways of wor