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Customer Data & Insight Manager Salary: Up to £45,000 Location: Blackpool (hybrid – 3 days onsite) A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business. This is a hands-on analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance. Key Responsibilities • Analyse and report on customer data to support CRM and marketing strategy, • Build and maintain dashboards and reports using Power BI, • Use SQL to query and explore customer databases, • Support segmentation, targeting, and campaign insight, • Improve data quality through cleansing and de-duplication, • Ensure GDPR and customer data compliance, • Contribute to customer data transformation initiatives, including building a single customer view Experience Required • Hands-on experience in data analysis or customer insight roles, • Strong SQL skills and experience working with customer databases, • Power BI and Excel experience, • Exposure to CRM platforms such as Bloomreach, Salesforce, or similar, • Comfortable working with incomplete or evolving data environments, • Minimum 2+ years’ experience in a data-driven role (around 5 years ideal, but flexible) Apply via the link or contact Lauren McAlister at Harnham for more info.

Are you an experienced Marketing Manager who thrives on creating high-impact, insight-driven campaigns? Our client is growing fast and is looking for a talented UK Marketing Manager to take charge of delivering standout marketing activity across print, events, and offline channels. This is a pivotal hire within the UK Marketing team. Reporting into the Head of Marketing, you'll be responsible for executing the national marketing strategy, collaborating with internal teams, and ensuring the brand continues to lead in its sector. Data sits at the heart of their decision-making, so you'll need to be confident interpreting sales trends and turning insight into action. The role is heavily offline-focused and includes regular UK travel—around eight days per month spent in the field. If you're a people-person who communicates clearly, loves bringing ideas to life, and has hands-on offline marketing experience, this could be your next move. What You'll Be Doing Supporting the development and delivery of the UK marketing plan Conducting quarterly competitor analysis Providing monthly market updates and trend insights Interpreting sales data to inform marketing actions Acting as the main point of contact for UK marketing enquiries Supporting planning and execution of UK exhibitions and conferences Coordinating meetings, events, and logistics for internal and external stakeholders Keeping marketing documentation up to date and ensuring SOP compliance Contributing to annual business planning Visiting customers across the UK, with regular nationwide travel About You You'll be a great fit if you're: A data-driven marketer confident analysing trends A strong communicator, both written and verbal Organised with excellent time-management skills A proactive self-starter who thrives in a fast-paced environment Detail-oriented with a creative mindset Proficient in Microsoft Excel and core marketing tools As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency. TPBN1_UKTJ

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