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Join our Asset Intelligence team \n The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. \n \n Success. The Softcat Way. \n Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. \n \n You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. \n \n As Senior FinOps Analyst, you'll be responsible for: \n · Forming trusted advisor relationships with enterprise scale clients. \n · Acting as a SME for FinOps within Softcat. \n · Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. \n · Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. \n · Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. \n · Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). \n · Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development \n · Developing and driving the service forward, proactively identifying efficiency opportunities within the team. \n · Running 1 to 1s with members of the team. \n · Mentoring junior staff. \n \n We'd love you to have \n ·Extensive FinOps knowledge \n ·FinOps Practitioner Certification is required (FinOps Certified Engineer desired) \n Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS – Certified Solutions Architect (desired) \n · Extensive experience around multi cloud cost optimisation. \n · Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). \n · Ability to build relationships with multiple stakeholders within an enterprise customer. \n · Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. \n · Ownership of your learning and development. \n \n We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! \n \n Work in a way that works for you \n We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: \n\n • Hybrid working\n, • Working flexible hours - flexing the times you start and finish during the day \n, • Flexibility around school pick up and drop offs \n\n \n Working with us \n Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. \n \n Join us \n To become part of the success story, please apply now. \n If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ \n \n Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. \n

D365 Technical Support Analyst - Join Our Team I'm currently looking for a D365 Technical Support Analyst to join our Technology & Change team. This is a key role for us - we need someone who enjoys problem-solving, is confident supporting business-critical systems, and wants to grow their experience across Dynamics 365 and our wider application landscape. About the Role You'll be involved in the day-to-day support of our D365 Finance & Operations, Customer Engagement, Supply Chain and Commerce environments. The role is a real mix of hands-on troubleshooting, working with integrated systems (eg POS, Adyen, Magento, Formpipe, EDI), and supporting ongoing improvements and project work. You won't just be closing tickets - you'll help us keep the platform running smoothly, support releases and upgrades, and make sure users get the best possible experience. What You'll Be Doing Operational Support • Handling 1st & 2nd line issues across D365 and connected systems, • Investigating and resolving problems with minimal business disruption, • Monitoring performance, including batches and integrations, • Managing tickets in line with SLAs and keeping users updated, • Building strong relationships with internal teams and external partners, • Acting as the link between technical teams and business users, • Communicating clearly on progress, solutions and next steps, • Helping with testing, training and documentation for new rollouts, • Contributing to internal knowledge bases and sharing learnings, • Supporting enhancements across CRM, D365 apps and integrations, • Creating clear, user-friendly documentation, • Running training for super users, • Helping the wider team retain knowledge and improve day-to-day operationsWhat I'm Looking For Essential • Experience working with ERP or business-critical applications, • Strong problem-solving skills and a naturally analytical approach, • Confident troubleshooting across processes, integrations and workflows, • Comfortable engaging directly with users and resolving issues, • Ability to prioritise, stay calm under pressure and manage a busy workload, • Good communicator - both with technical teams and non-technical users, • Exposure to D365 F&O, CE, SCM or Commerce, • Experience with POS systems (hardware or software), • Any knowledge of SQL, SSRS, Azure, Logic Apps or BI tools, • Experience with Power Automate, Power Apps or basic JavaScript/C#, • Understanding of workflows, UI configuration, or system administration Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Are you a proactive, hands-on IT Support professional who loves solving problems and delivering exceptional service? We're looking for an IT & Applications Analyst to join our growing team and play a key role in supporting colleagues across the organisation.As our new IT & Applications Analyst, you will: • Provide high quality technical support via phone, email, remote tools and in person, • Troubleshoot hardware, software, application and networking issues, • Manage and maintain service tickets - ensuring clear updates and timely resolution, • Support user account administration and basic server related tasks, • Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD), • Support end user devices (PCs, laptops, mobile devices, printers), • Contribute to IT projects and team knowledge documentation, • Experience in hands on IT support in a professional services environment, • Experience with:, • Windows Desktop, • Microsoft 365, • Active Directory user configuration, • Basic networking (cabling, patching), • Excellent problem solving and analytical skills, • Strong customer service skills - both face-to-face and remote, • Understanding of data protection and confidentiality, • Experience supporting legal applications (iManage, Proclaim, BigHand) is desirable but not essential., • Experience working across multi-office environments Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

I'm looking for an experienced D365 Support Analyst to play a key role in ensuring the smooth operation, support, and continuous improvement of Microsoft Dynamics 365 applications, including Finance & Operations, Customer Engagement, Supply Chain Management, and Commerce. This role sits at the intersection of day-to-day operational support and technology transformation, supporting both internal teams and external suppliers. What you'll be doing:Operational & Application Support • Providing 1st and 2nd line support for Dynamics 365 (CE, SCM, Dual Write) and integrated systems such as POS, payments, printing, eCommerce, document management, and EDI solutions, • Troubleshooting and resolving incidents with minimal disruption to business operations, • Monitoring system performance (e.g. batch processing, performance issues) and proactively addressing problems, • Managing support tickets effectively and resolving them within agreed SLAs, with some out-of-hours support required, • Assisting with SLA reporting, • Supporting projects and system upgrades, from testing through to live environmentsCustomer & Stakeholder Engagement, • Building strong relationships with internal teams and external suppliers, • Acting as a bridge between technical teams and business users, translating requirements and enabling collaboration, • Providing regular updates to users on ticket progress and resolution, • Becoming a trusted advisor and ensuring a positive support experienceProjects & Continuous Improvement, • Supporting testing, training, and documentation for new system rollouts, • Contributing to internal knowledge bases and cross-team knowledge sharing, • Assisting in the development of apps, CRM functionality, and expanded use of D365, • Sharing insights to optimise systems and improve user experienceDocumentation & Training, • Creating and maintaining high-quality functional documentation, • Preparing and delivering training sessions for super users, • Ensuring knowledge retention within the Technology and Change teamEssential Skills:, • Good experience working with Dynamics AX or D365 Finance & Operations, • Experience supporting business-critical applications, ideally within retail or manufacturing environments, • Hands-on experience with POS systems (hardware and software), • Strong problem-solving and incident management skills, • Basic understanding of Windows OS, ERP systems, and APIs/web services, • Ability to manage conflicting priorities and meet deadlinesDesirable, • Exposure to D365 modules including Finance, Warehouse & Operations, CE, and Commerce, • Technical knowledge of SQL Server, SSRS, Logic Apps, Azure, and BI services, • Experience with Power Apps, Power Automate, and JavaScript/C# for plugins, • Configuration experience across workflows, system and user interfaces, and field management, • ITIL certification or experience working in structured IT service environments Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: • Own and lead Problem Management & Known Error activities within SLA and KPI timeframes., • Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes., • Troubleshoot application specific, hardware, and endpoint problems., • Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities., • Design automation to improve processes and reduce recurring incidents., • Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds., • Experience in IT support/problem management in a professional office environment., • Strong troubleshooting and analytical skills with excellent attention to detail., • Genuine passion for root-cause analysis and long-term issue eradication., • Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments., • Ctrix or Azure Virtual Desktop, • Ability to prioritise effectively and take full ownership of tasks., • Collaborative team player who supports others and champions continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Energy & Carbon Analyst Location: Manchester (1 day per week) Contract: 12 month Fixed Term Contract Salary: £40,056 per annum About Salix: Salix are on a mission to help save the planet. They enable and inspire organisations in the public and private sectors to achieve their ambitious net zero targets and create better places to live and work. They deliver government funding schemes to support councils, schools, housing associations, hospitals and universities to boost their energy efficiency, reduce their impact on the environment, save money and remove households from fuel poverty. They work with the UK government and the devolved administrations in Scotland and Wales. As well as managing the funding schemes, they provide professional advice, expertise and support to grant recipients throughout all stages of their projects. They were created in 2004 and have been growing ever since. They now employ 200 people, with their principal office in Manchester and a base at Canary Wharf in London. About the Senior Energy & Carbon Analyst role Nobul is excited to be one of the recruitment partners for Salix, who are currently recruiting for a Senior Energy & Carbon Analystto join their team. They are seeking someone with strong technical expertise, leadership capability, and a passion for sustainability. At Salix, you’ll be part of a mission-driven organisation making a real difference. You’ll work alongside experts in the field, develop your career, and contribute to projects that are shaping the UK’s low-carbon future. This is a pivotal role where you’ll coordinate technical activities, manage analysts and consultants, and act as a key point of contact across multiple programmes. You’ll ensure high-quality technical assessments, support data-driven decision-making, and contribute to the successful delivery of decarbonisation projects across the UK. What you’ll do as the Senior Energy & Carbon Analyst • Lead and oversee technical reviews of decarbonisation funding applications, ensuring accuracy and quality, • Manage and support Energy & Carbon Analysts, including workload allocation, feedback, and performance reviews, • Oversee external technical consultants, ensuring timely and high-quality delivery of assessments, • Act as a key point of contact for technical queries, engaging directly with clients via email, calls, and meetings, • Relevant work experience in a building or energy services capacity., • Experience in providing advice and support to managers and employees., • Ability to manage, prioritise and deliver a number of projects and work programmes within timescale., • 28 days annual leave (plus bank holidays), • Contributory pension scheme, • Cycle to Work scheme, • Support with public transport costs, • Dedicated training budget, including support for professional qualifications (e.g. CMI), • Employee Assistance Programme If you're ready to take on this exciting challenge, we want to hear from you! Please apply using the button below. We encourage you to apply immediately to be considered for the SeniorEnergy & Carbon Analyst role. If you’d like to have an informal chat or need further information about the role, please contact Holly Moore at Nobul Resourcing Solutions. Nobul Resourcing Solutions is committed to creating a diverse environment and is proud to be an equal opportunities employer. We support applications from candidates of all backgrounds and circumstances.Due to the high volume of applications, if you do not receive a response within 48 hours, please assume that your application has not been successful on this occasion. We appreciate your interest in the role and thank you for taking the time to apply.

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: • Own and lead Problem Management & Known Error activities within SLA and KPI timeframes., • Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes., • Troubleshoot application specific, hardware, and endpoint problems., • Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities., • Design automation to improve processes and reduce recurring incidents., • Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds., • Experience in IT support/problem management in a professional office environment., • Strong troubleshooting and analytical skills with excellent attention to detail., • Genuine passion for root-cause analysis and long-term issue eradication., • Customer-centric mindset with great communication skills (in-person, phone, email, chat)., • Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments., • Ability to prioritise effectively and take full ownership of tasks., • Collaborative team player who supports others and champions continuous improvement. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Junior Application Support Analyst (Fully Remote, UK) We’re looking for a curious and technically-minded Junior Application Support Analyst to join a fast-growing SaaS business. This is a great opportunity for someone who enjoys problem-solving, digging into systems, and understanding the “why” behind technical issues. In this role, you’ll play a key part in keeping a complex software platform running smoothly - supporting customers, troubleshooting issues, and collaborating closely with development teams to resolve problems at their root. What you’ll be doing • Providing 2nd line technical support within a structured support team, • Managing and prioritising your own support ticket queue, • Investigating issues using SQL, logs, and datasets, • Acting as a bridge between customers, internal teams, and third-party providers, • Supporting network troubleshooting and system investigations, • Collaborating with developers on fixes and improvements (including version control workflows), • Maintaining technical documentation and knowledge base articles, • Contributing to ad hoc projects and system improvements What we’re looking for • Around 2+ years’ experience in application support or similar role, • Strong understanding of SQL and relational databases, • Basic knowledge of web technologies / software development lifecycle, • Experience troubleshooting technical or networking issues, • Comfortable working with ticketing systems and managing workloads independently, • Ability to communicate technical concepts clearly to non-technical users Nice to have • Experience in a SaaS environment, • Familiarity with Git / version control, • Exposure to PHP or JavaScript, • Experience with reporting tools (e.g. BI tools) or advanced Excel Why join? • Fully remote-first working environment, • Flexible hours with team collaboration time, • Clear progression path into a mid-level Application Support role, • Ongoing training in:, • Advanced SQL and data handling, • Reporting tools and analytics, • Debugging and log analysis, • Documentation and technical best practices Who this role suits This role is ideal for someone who: • Enjoys solving technical puzzles and getting to root causes, • Works well independently in a remote setup, • Is proactive, organised, and naturally curious, • Wants to grow their career in application support or SaaS technology

Location: Fully remote\nSalary: £50,000+ (depending on experience)\n\nThe Opportunity\n\nYou won’t just deliver programmes. You will build them from the ground up.\n\nOur client is launching a new suite of digital and AI apprenticeships, starting with the Artificial Intelligence (AI) Data Specialist (ST0763) standard, followed by Data Technician, Data Analyst, Digital Support Technician and Data Engineer pathways.\n\nThis is a senior role focused on creating high-quality, scalable curriculum and then supporting its successful delivery. For the first three months, your primary focus will be to design and build a complete apprenticeship programme from scratch. From there, you will transition into delivery, refinement and supporting wider growth across our digital provision.\n\nThe Role\n\nPhase 1: Curriculum Design and Build (First 3 Months)\n\nYou will lead the end-to-end development of the AI Data Specialist programme.\n\nThis will include designing structured lesson plans and session content, creating assignments and assessment briefs, and developing AI-marked questions supported by clear expected answers and marking logic. You will ensure all content is mapped effectively to Knowledge, Skills and Behaviours (KSBs) and aligned to End Point Assessment (EPA) requirements.\n\nYou will also design meaningful off-the-job (OTJ) activities and support the development of eLearning and SCORM modules. All content will be structured within our LearnDash and MyPortfolio ecosystem.\n\nYou will be starting from a blank page, with full ownership to build a programme that is engaging, rigorous and scalable.\n\nPhase 2: Delivery and Continuous Improvement\n\nOnce the first cohort is live, you will take an active role in delivery.\n\nThis will include facilitating fortnightly live sessions, guiding apprentices through their learning and portfolio development, and providing structured feedback. You will continuously refine the curriculum based on learner progress, engagement and outcomes, ensuring strong alignment with EPA success and real workplace application.\n\nPhase 3: Scaling the Provision\n\nAs the programme grows, you will support the onboarding and development of additional Development Coaches, ensuring consistency and quality in delivery.\n\nYou will also contribute to the development of further programmes across our digital and data pathways, building on the foundation established in the initial phase.\n\nAbout You\n\nThis is not a standard Development Coach role. We are looking for someone who can both build and deliver at a high level.\n\nYou will have strong experience in delivering digital, data or IT-related apprenticeships, alongside a solid understanding of data concepts and emerging applications of AI within business contexts.\n\nYou will be confident in designing curriculum, creating learning content and developing assessment materials. You will have a clear understanding of apprenticeship standards, KSB mapping and EPA requirements.\n\nMost importantly, you will be comfortable starting from scratch, able to structure complex topics into clear and effective learning, and willing to take ownership of building something new.\n\nOur client’s Delivery Model\n\nOur approach is modern and continuously evolving.\n\nDelivery is centred around structured, task-based learning supported by fortnightly live sessions. Apprentices build evidence through our MyPortfolio system, supported by eLearning modules and AI-assisted marking and feedback.\n\nThey are not tied to traditional delivery methods and are actively developing more effective and engaging ways to support learning.\n\nWhat Success Looks Like\n\nWithin three months, the AI Data Specialist programme will be fully designed, built and ready for launch.\n\nWithin six months, the programme will have at least 30 active apprentices, with strong engagement and progress, and you will be supporting additional Development Coaches.\n\nWithin twelve months, a full suite of digital apprenticeship programmes will be established, with a scalable and consistent delivery model in place.\n\nSuitability\n\nThis role will suit someone who is motivated by building and improving programmes, not simply delivering existing content.\n\nIt is not suited to individuals who prefer highly structured environments with pre-defined materials or limited scope for ownership.\n\nOur client is a growing apprenticeship provider with a strong focus on quality, innovation and practical impact.\n\nThis role offers the opportunity to shape how digital and AI apprenticeships are designed and delivered, with genuine ownership and influence over the direction of the provision

Title: Senior Product Analyst Location: Hybrid – Manchester or Leeds 3 days on site per week, 2 days remote Salary: From £50,000 Who we are: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout. We’re now the UK’s number one flat-fee investment platform, with assets under administration approaching £75 billion and over 500,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Purpose of the Role: As a Senior Product Analyst, you’ll take ownership of complex product delivery, providing leadership, deep expertise and strategic thinking across squads and product areas. You’ll play a critical role in shaping how we deliver value, ensuring we are building the right things in the right way for our customers and the business. You’ll own and shape the delivery of significant roadmap initiatives, working closely with Product Managers, squads, stakeholders and senior leaders to deliver high-impact outcomes across multiple journeys, platforms or product areas. Day to day, you’ll own and manage one or more product backlogs, setting clear vision, objectives, success measures and priorities. You’ll lead analysis across problem definition, solution design and delivery, ensuring work is aligned to business strategy, customer needs, regulatory requirements and technical constraints. You’ll bring strong technical and domain expertise, acting as a Subject Matter Expert (SME) for your products, platforms and processes. You’ll take a data-led approach to decision-making, using insight to drive continuous improvement and inform strategic recommendations. You’ll be a trusted partner to Product Managers and delivery teams, proactively identifying risks, dependencies and opportunities across squads and platforms. As a senior and established member of the product team you will be expected to lead and mentor colleagues and use your enhanced product skills and capabilities to deliver change. The role requires flexibility, with the expectation that you will work across multiple channels, systems and platforms depending on business needs. You will leverage deep knowledge of ii’s business and technical ecosystems, and work with complex and multiple data sources to inform decisions and make strategic recommendations. You will work closely with Product leadership to ensure product vision, KPIs and direction remain aligned. Work as a key member in a multidisciplinary squad, including UX, Engineers, QA and Scrum, working on key customer journeys. Delivering digital journey changes, enhancements and support for our customers. Requirements Feature Delivery • Lead Product Analyst on complex or cross-squad roadmap initiatives, owning delivery end-to-end., • Carry out deep analysis of business needs, customer impact, risks, benefits, dependencies and trade-offs, • Work with Data, UXR and UXD to define problem spaces, scope, success criteria and delivery approach in collaboration with product managers and senior stakeholders., • Author high-quality user stories and features including business and technical requirements, data mapping, acceptance criteria and non-functional requirements, • Act as the delivery team’s SME on key processes, platforms and applications, • Demonstrate a strong user-centred approach, working with UXD and UXR to understand customer behaviour and to ensure design creates seamless, accessible journeys Leadership and Strategic Delivery • Work closely with Senior Product Managers and Technical Leads to influence stakeholders, maintain strategic direction and deliver to plan, • Lead delivery of large roadmap initiatives and enterprise change projects, following appropriate governance and documentation standards, • Mentor and support Associate and Product Analysts, providing guidance and feedback, • Lead by example in ways of working, quality standards and customer focus, • Communicate confidently with senior and executive stakeholders, to ensure alignment and engagement throughout delivery., • Deputise for product managers when required, • Ensure business readiness for delivered changes, including process mapping and customer service training, • Demonstrate new functionality and change impacts to stakeholders, capturing feedback for future iterations Roadmap Planning • Own, manage and prioritise multiple product backlogs, aligning delivery with strategic roadmaps, • Understand and manage cross-product and cross-platform dependencies and risks, • Work closely with Scrum Masters and Delivery Leads to set backlog vision, refine priorities and make proactive delivery decisions, • Play an active role in all product ceremonies and planning activities Ongoing Ownership & Performance • Define and use objectives, KPIs and data to measure product performance, • Work closely with Data teams and Senior Product Managers to ensure outcomes are driving the business forward, • Own end-to-end data considerations for key journeys, ensuring ongoing monitoring and insight, • Use qualitative and quantitative insight to drive iteration and improvement, • Provide analysis and support for live issues and incidents, working with support teams to drive timely resolution, • Support discovery activities, business case development and change evaluation processes, providing impact-based recommendations, • Understand and manage the wider impact of change across products and platforms, • Challenge existing ways of working and suggest improvements to enhance delivery and outcomes Skills & Experience Required Essential • Significant experience delivering complex digital products or change initiatives, • Strong expertise in product analysis, change methodologies and agile delivery, • Experience working across a range of products for both internal and external customers, • Strong bias to action, taking ownership to ensure the right outcomes are delivered, • Proven ability to own and lead delivery across multiple initiatives or product areas, • Ability to build and maintain strong relationships across teams and locations, • Experience writing high-quality user stories with clear acceptance criteria, • Ability to work under pressure and manage competing priorities, • Deep understanding of technical systems, platforms and dependencies, • Excellent stakeholder management and communication skills, including senior audiences, • Strong prioritisation, decision-making and problem-solving capabilities, • Demonstrated ability to independently seek out information to support team goals, • Demonstrated leadership and mentoring experience Desirable • Experience working in regulated environments, • Strong market, competitor and industry awareness, • Experience influencing product strategy or operating models, • Advanced use of data and insight to inform strategic decisions Benefits • Group Personal Pension Plan – 8% employer contribution and 4% employee contribution, • Life Assurance and Group Income Protection, • Private Medical Insurance – Provided by Bupa, • 25 Days Annual Leave, plus bank holidays, • Staff Discounts on our investment products, • Personal & Well-being Fund – Supporting your physical and mental wellness, • Retail Discounts – Savings at a wide range of high street and online retailers, • Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive

Role Title: Digital Data Analyst Salary: £30,000 – £37,000 (DOE) Location: Hybrid – 2 days per week in Manchester, Leeds, or London Company A growing data and analytics team is looking for a Digital Data Analyst to join them. Acting as the central data function across multiple agencies, the team delivers data-led insights for major global brands. With a small team and strong visibility across the business, this role offers excellent exposure to senior leadership, modern analytics tools, and clear progression opportunities. Role • Build and maintain reports in Looker Studio, • Analyse GA4 data to assess website and campaign performance, • Implement pixel and event tracking using Google Tag Manager (GTM), • Monitor paid media and digital performance data, • Assist with GA4 audits and tracking validation, • Present insights and performance updates to internal stakeholders Requirements • Hands-on experience with Google Analytics 4 (GA4), • Strong experience using Google Tag Manager (GTM), • Ability to build dashboards in Looker Studio, • Experience analysing digital marketing or website performance data, • Comfortable presenting insights to internal stakeholders Nice to have • Background in digital marketing, media, or agency environments, • Experience with additional BI tools (e.g. Tableau), • Exposure to social listening or search platforms Application If you’re looking to join a high-impact data team working with major brands and strong growth opportunities, please apply with your CV to be considered.

Governance and Risk Analyst\nLocation: Home based with regular travel to our Manchester Office.\nSalary: £32,085 per annum\nWhy this role matters\nYou will be supporting the maintenance of effective governance, procurement and risk management frameworks across the business.\nAbout you\nWe’re looking for someone with:\n * Demonstrable knowledge and experience of:\n * Corporate governance in a regulated sector\n * Operational risk management\n * Data Protection\n * Business Continuity Planning and Incident Management\n * Policy Management\n * Strong all-round business and commercial acumen and able to deliver results under pressure\n * Highly numerate with strong analytical skills to articulate information to varied audiences in both written and verbal presentation\n * A team player with a strong focus on service, results and delivery\n * Excellent interpersonal, listening and written communication skills. Ability to work co-operatively and strategically in a team environment\n * Positive attitude and self-motivated, with effective organisational skills\n * Experience of co-ordinating action and improvement plans and working with stakeholders to resolve on time\n * Knowledge of or willingness to learn more about learning disability and autism.\nBenefits\n * 27 days annual leave plus bank holidays (increases with service)\n * Contributory pension (5% employee / 5% employer)\n * Paid volunteering days (3 per year)\n * Day off for your birthday\nTo Apply\nIf you feel you are a suitable candidate and would like to work for Golden Lane Housing, please click apply to be redirected to our website to complete your application

Job Title: Reconciliation Analyst \n\nDuration: 6 months, extensions likely \n\nLocation: Manchester/Hybrid (four days per week in the office)\n\nSalary: £32000 per annum\n\nPontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.\n\nJoin Our Team as a Reconciliation Analyst!\n\nAre you ready to kickstart your career in the banking sector? Our client is on the lookout for two enthusiastic Reconciliation Analysts to join their dynamic team in the vibrant City Centre of Manchester! This is an exciting opportunity for entry-level candidates who are eager to develop their skills and gain hands-on experience in a supportive environment.\n\nRole Overview:\n\nAs a Reconciliation Analyst, you will play a vital role in ensuring the accuracy and integrity of cash and security reconciliations within our in-house systems. You'll receive comprehensive training to help you excel in your role and meet agreed deadlines and standards. If you have strong Excel skills and a knack for communication, we want to hear from you!\n\nKey Responsibilities:\n\nConduct cash and security reconciliations in line with established procedures.\nCollaborate with various teams to ensure timely and accurate reporting.\nMaintain a strong awareness of risk and controls within the reconciliation process.\nPrepare and present reconciliation reports to management.\nEnsure compliance with regulatory requirements and internal policies.What We're Looking For:\n\nStrong communication skills, both written and verbal.\nProficiency in Excel; familiarity with data analysis is a plus.\nA keen eye for detail and a commitment to delivering high-quality work.\nAny previous experience in risk management or control awareness is beneficial, but not essential.\nA positive attitude and a willingness to learn! \n\nReady to Take the Next Step?\n\nIf you're excited to jumpstart your career as a Reconciliation Analyst, we would love to hear from you! Please submit your CV and a brief cover letter outlining your skills and enthusiasm for the role.\n\nTake the leap into your future with us! We can't wait to meet you!\n\nHow to Apply:\n\nTo apply for this opportunity, please apply with an up-to-date CV.\n\nPlease note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.\n\nPontoon is an equal opportunities employer and an employment consultancy.\n\nWe use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. Rule keepers - begin your compliance journey HMRC is the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and help families and individuals with targeted financial support. HMRC's Fraud Investigation Service (FIS) is responsible for the Department's civil and criminal investigations. FIS provides HMRC with an effective investigation arm to enforce the Department's compliance policies. This enables the Department to deliver against the strategic responsibilities across all the taxes and duties it administers. FIS is home to a wide range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery support teams to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring nobody is beyond our reach. Covert Operations, Digital Exploitation (CODE) is the specialist support business area responsible for the provision of enhanced investigative tools and covert techniques in support of FIS investigations. Digital Operations is one of the key areas within CODE. Job description This is an exciting opportunity to join HMRC's Communications Data Unit (CDU) within FIS Digital Operations. Digital Operations is one of the key areas within HMRC's wider Fraud Investigation Service (FIS). Working across Law Enforcement and government, Digital Operations provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. Communications data (CD) forms a pivotal part of HMRC criminal and civil investigations. The CDU provides dedicated support to HMRC investigation teams. The CDU has two teams based in London and Manchester. There will be a requirement for overnight stays and travel in connection with the CDU duties. Flexibility Payment: This post attracts a Level 2 Flexibility Payment (FP) that is paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. You will be expected to undertake periods of On Call. You will also be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP you agree that you can and will meet those attendance requirements. Note: Payment of FP is dependent on successful completion of role specific training and you will move to Level 2 FP eligibility in stages (see the attached document for details). FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification The CDU is the centre of excellence in the lawful acquisition of communications data. The CDU prides itself on always learning and sharing knowledge to drive effective communications and digital strategies. The successful candidate will contribute and make a difference to every investigation. You will solve investigation problems and help teams to achieve their objectives at pace. As part of the role, you will: • Provide expert advice and support to operational teams in the acquisition and use of communications data., • You may be required to manage a team of SPoCs (Single Point of Contact) in the lawful acquisition of communications data. This is subject to change., • Participate in operational planning where communications data is key to the success of an investigation., • Work collaboratively with teams in FIS and RIS to set up and manage effective Communications Data strategies to maximise operational objectives., • Provide on call and out of hours support to operations., • Represent HMRC at meetings with external partners and maintain professional relationships with service providers and others in the communications data community., • Prepare and deliver presentations on the subject of communications data and exploitation across HMRC and external stakeholders., • Present Communications Data training to both new and experienced members of investigation teams., • Have the ability to communicate complex technical issues effectively to others, less technically competent., • Maintain liaison throughout CODE teams to ensure best investigation solutions to operational teams., • Experience of working with IPA (Investigatory Powers Act 2016) procedures, Codes of Practice, CPIA 1996 and The Human Rights Act., • Experience of working in Law Enforcement / Intelligence Development., • Knowledge and experience of HMRC multiple direct / indirect tax regimes including Excise (Tobacco, Alcohol, Hydrocarbon Oils), Construction Industry Scheme (CIS), VAT MTIC fraud and/or illicit finance investigations., • A keen interest or relevant experience in communications and digital data. This will help the chosen candidates lead the way in analysing data from Telecommunications Operators to support case teams in developing effective communication and digital tactics to achieve operational objectives. • BTEC Level 3 Advanced Diploma in Enforcement (Criminal Investigation)., • University of Portsmouth Counter Fraud Professional Accreditation Board (CFPAB) Accredited Counter Fraud Specialist., • University of Northumbria CFPAB Accredited Counter Fraud Specialist., • University of Portsmouth CFPAB Accredited Counter Fraud (Intelligence) Specialist., • University of Northumbria CFPAB Accredited Counter Fraud (Intelligence) Specialist., • Accredited Counter Fraud Intelligence Specialist (ACFIS) from the Counter Fraud Professional Accreditation Board (CFPAB) in conjunction with the University of Portsmouth. • Making Effective Decisions, • Working Together, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV, to include your Job History - with a short description of your jobs/roles, duties and any key achievements. Please only include details of up to your last 5 jobs/roles, in no more than 100-words per role., • A 500-word Personal Statement, describing how your skills and experience would make you suitable for the role, referring to the Person Specification, and how you meet the Essential Criteria., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Global Compensation Analyst Contract: full-time, permanent Salary: £50K - £55K per annum annual bonus Hours: Mon-Fri, 0930-1730 (with flexibility) Location: Manchester City Centre (3 days onsite, 2 days WFH) Interview: 3 stages (1 virtual, 2 F2F) Keywords: compensation analysis, market data, salary surveys, human capital, benefits administration, equity and competitiveness, regulatory compliance, hybrid working An exceptional opportunity has arisen for a Global Compensation Analyst to join a world-renowned law firm in Manchester, offering a highly competitive salary of £50K - £55K per annum. This role is perfect for someone who thrives in an environment that values respect, collaboration, and continuous improvement. As part of the Human Capital team, you will play a pivotal role in shaping compensation strategies that ensure fairness and market alignment across a global workforce. The organisation is committed to supporting your professional growth with comprehensive benefits, flexible working arrangements, and access to inclusive affinity groups that foster a sense of belonging. What youll do: As a Global Compensation Analyst based in Manchester, you will be instrumental in ensuring that the organisations pay practices remain fair, competitive, and compliant with evolving regulations. Your day-to-day activities will involve conducting comprehensive analyses of job roles, benchmarking salaries against market data, participating in industry surveys, and providing actionable recommendations that influence key business decisions. You will act as a trusted advisor on all matters related to staff compensation-working collaboratively with senior management and cross-functional teams. Success in this position requires not only technical proficiency but also strong interpersonal skills; you will need to communicate complex findings clearly while building positive relationships at every level of the firm. Conduct thorough job analyses for both existing and new roles to determine appropriate salary levels in line with internal guidelines and prevailing market conditions. Provide detailed compensation analysis at multiple levels-including person-to-person, job-to-job, office-to-office, and firm-to-market-to maintain equity and competitiveness across the organisation. Stay informed about available compensation surveys and market research tools, regularly reviewing their relevance for ongoing analysis and decision-making. Monitor all compensation-related regulations closely to help ensure full compliance with current policies and processes within the organisation. Participate actively in salary surveys by gathering relevant data and analysing results to assess the companys position relative to the broader market. Serve as a central point of contact for staff compensation matters, offering expert guidance under the direction of senior management. Utilise market data effectively to provide tailored compensation recommendations for individual positions across various departments. Identify comparable roles within different industries to make informed recommendations for unique or hard-to-fill positions. What you bring: To excel as a Global Compensation Analyst, you will bring proven experience from roles involving compensation administration or financial analysis within sizeable organisations. Your background should include exposure to accounting principles such as budgeting and variance analysis alongside deep familiarity with best practices in rewards management. Interpersonal sensitivity is essential; you must be able to build rapport quickly with stakeholders at all levels while communicating complex concepts clearly. A relevant academic background-preferably supported by professional certifications-will underpin your technical capabilities. Your analytical mindset enables you to navigate large volumes of data efficiently while maintaining meticulous attention to detail. Comprehensive understanding of compensation and benefits practices gained through hands-on experience within human resources or financial analysis functions. Well-developed interpersonal skills enabling you to interact professionally with individuals at all organisational levels while fostering trust and cooperation. A bachelors degree or equivalent qualification ideally focused on human resources, finance, or a related discipline provides a solid foundation for success in this role. Certified Compensation Professional (CCP) certification is highly desirable as it demonstrates advanced expertise in compensation management methodologies. Proven experience administering compensation programmes or conducting financial analysis within large organisations enhances your ability to deliver impactful results. Strong analytical abilities allow you to interpret complex data sets accurately and translate findings into practical recommendations for leadership teams. Excellent written and verbal communication skills ensure clarity when presenting information or collaborating with colleagues across departments. What sets this company apart: This organisation stands out as one of the most respected names in the legal sector globally-renowned for its unwavering commitment to excellence, integrity, and mutual respect. Employees benefit from an outstanding total rewards package that recognises both individual contributions and collective achievements through generous bonuses. Comprehensive health coverage-including group income protection and life assurance-ensures peace of mind for you and your loved ones. The companys pension plan supports long-term financial security while wellness programmes promote holistic wellbeing. Employee discounts add extra value day-to-day. Whats next: If you are ready to take your career forward with an influential role that makes a real difference on a global scale, apply today by clicking on the link provided; we look forward to receiving your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

A global IT solutions provider is seeking a Cloud Application Developer to join their team in Manchester.

The role involves acting as the primary technical and functional lead for the ERP system, while also supporting the wider application landscape, including Microsoft 365 and cloud services. My client is seeking a proactive, technically skilled IT professional to lead and enhance its ERP environment a

Experience in an application support or customer operations role. We’re scaling rapidly and need someone who can sit at the intersection of support, configuration and implementation — someone who understands how the product behaves in the real world and can help customers use it effectively. Cus

A cutting-edge AI security firm is seeking an Application Security Analyst to shape how AI understands application vulnerabilities. You will analyze realistic security scenarios, classify vulnerabilities, and contribute to datasets that teach AI risk assessment. Ideal candidates have over two years

A healthcare consulting firm is seeking an Application Support Analyst to provide front-line support to customers using the Doc Abode platform. The ideal candidate will have experience in application support, strong communication skills, and an understanding of clinical workflows.

A leading telecommunications firm in Manchester seeks an Application Support Analyst to provide technical support for their new Payment Orchestration gateway.

Join Transaction Network Services (TNS) as an Application Support Analyst to provide technical application support and engineering for our new Payment Orchestration gateway platform. Develop expertise on supported systems, applications, and services. Supporting Java‑based applications.

Finance Analyst Start date: 01/05/2026 target Duration: 6 Months initially Location: The role is remote, or you can work from the Newcastle office. Day Rate: £145.87 PAYE Working hours: 7.5 Hours per day , 37.5 hours per week About Join a well‑established, global organisation delivering complex projects. This is a great opportunity for a detail‑oriented Financial Analyst to support project and service teams with budget tracking, cost reporting, and financial control. You'll work in a collaborative environment where accuracy, learning, and clear communication are valued, gaining hands‑on experience while contributing to meaningful, large‑scale operations. Key Responsibilities Deliver accurate budget tracking, forecasting, and monthly cost reporting to support project and service performance Monitor purchase orders, invoices, and cost variances to ensure financial compliance Identify and report cost deviations, providing clear and actionable insights to project and service managers Support effective cost centre control through detailed financial analysis Use strong analytical skills and advanced Excel capability to manage and interpret financial data. Requirements Budget tracking and cost reporting skills Working knowledge of Excel, including spreadsheets and formulas Good numerical ability with strong attention to detail Understanding of purchase orders, invoices and/ or financial processes If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands‑on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd‑line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end‑user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root‑cause analysis and long‑term issue eradication. Customer‑centric mindset with great communication skills (in‑person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential.Apply today and become the force behind our long‑term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you a proactive, hands-on IT Support professional who loves solving problems and delivering exceptional service? We're looking for an IT & Applications Analyst to join our growing team and play a key role in supporting colleagues across the organisation. As our new IT & Applications Analyst, you will: Provide high quality technical support via phone, email, remote tools and in person Troubleshoot hardware, software, application and networking issues Manage and maintain service tickets - ensuring clear updates and timely resolution Support user account administration and basic server related tasks Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD) Support end user devices (PCs, laptops, mobile devices, printers) Contribute to IT projects and team knowledge documentation Join our out‑of‑hours paid overtime rota when requiredIf you possess a combination of some of the following skills, then LETS TALK! Experience in hands on IT support in a professional services environment Experience with: Windows Desktop Microsoft 365 Active Directory user configuration Basic networking (cabling, patching) Excellent problem solving and analytical skills Strong customer service skills - both face‑to‑face and remote Understanding of data protection and confidentiality Experience supporting legal applications (iManage, Proclaim, BigHand) is desirable but not essential. Experience working across multi‑office environments Previous law firm or professional services experience In return, you will be part of a friendly, collaborative IT Service team where your ideas, initiative and growth matter. We value continuous improvement and will support your development into specialist tools and technologies. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Data Analyst Placement Programme - No Experience Needed Build a future-proof career in Data & AI - starting today. Artificial Intelligence runs on data - and businesses are crying out for professionals who can collect, analyse, and interpret it. Looking for a career change? Want something analytical, structured, and financially rewarding? Or maybe you're ready to break into tech but don't know where to start? Their Data Analyst Career Programme is designed to take you from complete beginner to employable Data Analyst. Most candidates secure their first role within 1-3 months of qualifying - often sooner in major cities. Please note this is a training course and fees apply. Job guaranteed - complete the programme and get a job or get your money back. Graduates earn £30,000-£65,000+. Why Data? Every business decision today is backed by data. From finance and healthcare to retail and sport, organisations rely on skilled analysts to interpret information and guide strategy. Demand for Data and AI professionals continues to grow year on year, with excellent progression opportunities: Junior Data Analyst • £30,000 * Data Analyst • £50,000 * Business Analyst • £60,000 * Data Scientist • £65,000+ If you're detail-oriented, analytical, organised, and comfortable communicating insights to others, this could be the perfect career for you. How It Works Step 1 - Data Administration & Core Tools Build essential, job-ready skills with practical training in: • Microsoft Excel (to expert level) * SQL - Extracting and querying data from databases * Python 3 - One of the most widely used languages in data analysis * Tableau - Creating dashboards and data visualisations Study time: Approximately 30-60 hours Assessment: Course completion (no formal exam) You'll gain hands-on experience using the same tools employers expect Data Analysts to know. Step 2 - CompTIA Data+ Qualification Earn the internationally recognised CompTIA Data+ certification. This qualification covers: • Data mining * Data manipulation * Data visualisation * Reporting and interpretation Study time: ~30 hours Assessment: 1-hour professional exam You'll receive tutor support, exam simulators, and a live online revision workshop before sitting your exam. Step 3 - Business Analysis Foundation (BCS Accredited) Data Analysts and Business Analysts work closely together - and many professionals move between both roles. You'll complete the Business Analysis Foundation certification, accredited by the BCS (Chartered Institute of IT). Study time: ~15 hours Assessment: Online exam This increases your employability and broadens your career options. Step 4 - Recruitment Support Once qualified, their recruitment team works with you to secure your first entry-level Data Analyst role. You'll receive: • Full CV review tailored to your new qualifications * Job application support * Mock interviews * Ongoing career guidance * Access to roles suited to your profile Most candidates secure their first role within 1-3 months of qualifying - often sooner in major cities. Ready to Start? If you're analytical, ambitious, and ready to build a career in one of the most in-demand sectors in the UK, they'll help you take that first step. Enquire now and one of their experienced Career Consultants will contact you within 4 working hours to answer your questions and guide you towards your new Data Analyst career.

Senior Energy & Carbon Analyst Location : Manchester (1 day per week) Contract : 12 month F ixed T erm C ontract Salary : £ 40, 056 per annum About Salix: Salix are on a mission to help save the planet. They enable and inspire organisations in the public and private sectors to achieve their ambitious net zero targets and create better places to live and work. They deliver government funding schemes to support councils, schools, housing associations, hospitals and universities to boost their energy efficiency, reduce their impact on the environment, save money and remove households from fuel poverty. They work with the UK government and the devolved administrations in Scotland and Wales. As well as managing the funding schemes, they provide professional advice, expertise and support to grant recipients throughout all stages of their projects. They were created in 2004 and have been growing ever since. They now employ 200 People , with their principal office in Manchester and a base at Canary Wharf in London. About the Senior Energy & Carbon Analyst role Nobul is excited to be one of the recruitment partners for Salix , who are currently recruiting for a Senior Energy & Carbon Analyst to join their team . T hey ar e seeking someone with strong technical expertise , leadership capability, and a passion for sustainability. At Salix, youll be part of a mission-driven organisation making a real difference. Youll work alongside experts in the field, develop your career, and contribute to projects that are shaping the UKs low-carbon future. This is a pivotal role where youll coordinate technical activities, manage analysts and consultants, and act as a key point of contact across multiple prog rammes. Y oull ensure high-quality technical assessments, support data-driven decision-making, and contribute to the successful delivery of decarbonisation projects across the UK. What youll do as the Senior Energy & Carbon Analyst Lead and oversee technical reviews of decarbonisation funding applications, ensuring accuracy and quality Manage and support Energy & Carbon Analysts, including workload allocation, feedback, and performance reviews Oversee external technical consultants, ensuring timely and high-quality delivery of assessments Act as a key point of contact for technical queries, engaging directly with clients via email, calls, and meetings Produce performance and progress reports for internal stakeholders and programme leadership Key s kills and e xperience for o ur Senior Energy & Carbon Analyst Relevant work experience in a building or energy services capacity. Experience in providing advice and support to managers and employees. Ability to manage, prioritise and deliver a number of projects and work programmes within timescale. Pays close attention to detail, ensuring teams work is delivered to a high standard. What Salix can offer : 2 8 days annual leave (plus bank holidays) Contributory pension scheme Cycle to Work scheme Support with public transport costs Dedicated training budget, including support for professional qualifications (e.g. CMI) Employee Assistance Programme Comprehensive induction and ongoing development support How to a pply If you're ready to take on this exciting challenge, we want to hear from you! Please apply using the button below . We encourage you to apply immediately to be considered for the Senior Energy & Carbon Analyst role . If youd like to have an informal chat or need further information about the role, please contact Holly Moore at Nobul Resourcing Solutions . Nobul Resourcing Solutions is committed to creating a diverse environment and is proud to be an equal opportunit ies employer. We support applications from candidates of all backgrounds and circumstances. Due to the high volume of applications, if you do not receive a response within 48 hours, please assume that your application has not been successful on this occasion. We appreciate your interest in the role and thank you for taking the time to apply. TPBN1_UKTJ

D365 Technical Support Analyst - Join Our Team I'm currently looking for a D365 Technical Support Analyst to join our Technology & Change team. This is a key role for us - we need someone who enjoys problem‑solving, is confident supporting business‑critical systems, and wants to grow their experience across Dynamics 365 and our wider application landscape. About the Role You'll be involved in the day‑to‑day support of our D365 Finance & Operations, Customer Engagement, Supply Chain and Commerce environments. The role is a real mix of hands‑on troubleshooting, working with integrated systems (e.g. POS, Adyen, Magento, Formpipe, EDI), and supporting ongoing improvements and project work. You won't just be closing tickets - you'll help us keep the platform running smoothly, support releases and upgrades, and make sure users get the best possible experience. What You'll Be Doing Operational Support Handling 1st & 2nd line issues across D365 and connected systems Investigating and resolving problems with minimal business disruption Monitoring performance, including batches and integrations Managing tickets in line with SLAs and keeping users updated Supporting releases, testing cycles and platform updatesWorking With People Building strong relationships with internal teams and external partners Acting as the link between technical teams and business users Communicating clearly on progress, solutions and next steps Becoming a trusted go‑to person for D365 supportContinuous Improvement & Projects Helping with testing, training and documentation for new rollouts Contributing to internal knowledge bases and sharing learnings Supporting enhancements across CRM, D365 apps and integrations Spotting opportunities to improve processes or user experienceDocumentation & Training Creating clear, user‑friendly documentation Running training for super users Helping the wider team retain knowledge and improve day‑to‑day operationsWhat I'm Looking For Essential Experience working with ERP or business‑critical applications Strong problem‑solving skills and a naturally analytical approach Confident troubleshooting across processes, integrations and workflows Comfortable engaging directly with users and resolving issues Ability to prioritise, stay calm under pressure and manage a busy workload Good communicator - both with technical teams and non‑technical users Exposure to D365 F&O, CE, SCM or Commerce Experience with POS systems (hardware or software) Any knowledge of SQL, SSRS, Azure, Logic Apps or BI tools Experience with Power Automate, Power Apps or basic JavaScript/C# Understanding of workflows, UI configuration, or system administration ITIL awareness or experience in a structured support environment Please get in touch ASAP if you are interested - Kamilla Ryan ((url removed)) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Problem Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands‑on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd‑line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end‑user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root‑cause analysis and long‑term issue eradication. Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ctrix or Azure Virtual Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential.Apply today and become the force behind our long‑term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Trainee Data Analyst - No Experience Needed Build a future-proof career in Data & AI - starting today. Artificial Intelligence runs on data - and businesses are crying out for professionals who can collect, analyse, and interpret it. Looking for a career change? Want something analytical, structured, and financially rewarding? Or maybe you're ready to break into tech but don't know where to start? Their Data Analyst Career Programme is designed to take you from complete beginner to employable Data Analyst. Most candidates secure their first role within 1-3 months of qualifying - often sooner in major cities. Please note this is a training course and fees apply. Job guaranteed - complete the programme and get a job or get your money back. Graduates earn £30,000-£65,000+. Why Data? Every business decision today is backed by data. From finance and healthcare to retail and sport, organisations rely on skilled analysts to interpret information and guide strategy. Demand for Data and AI professionals continues to grow year on year, with excellent progression opportunities: Junior Data Analyst • £30,000 * Data Analyst • £50,000 * Business Analyst • £60,000 * Data Scientist • £65,000+ If you're detail-oriented, analytical, organised, and comfortable communicating insights to others, this could be the perfect career for you. How It Works Step 1 - Data Administration & Core Tools Build essential, job-ready skills with practical training in: • Microsoft Excel (to expert level) * SQL - Extracting and querying data from databases * Python 3 - One of the most widely used languages in data analysis * Tableau - Creating dashboards and data visualisations Study time: Approximately 30-60 hours Assessment: Course completion (no formal exam) You'll gain hands-on experience using the same tools employers expect Data Analysts to know. Step 2 - CompTIA Data+ Qualification Earn the internationally recognised CompTIA Data+ certification. This qualification covers: • Data mining * Data manipulation * Data visualisation * Reporting and interpretation Study time: ~30 hours Assessment: 1-hour professional exam You'll receive tutor support, exam simulators, and a live online revision workshop before sitting your exam. Step 3 - Business Analysis Foundation (BCS Accredited) Data Analysts and Business Analysts work closely together - and many professionals move between both roles. You'll complete the Business Analysis Foundation certification, accredited by the BCS (Chartered Institute of IT). Study time: ~15 hours Assessment: Online exam This increases your employability and broadens your career options. Step 4 - Recruitment Support Once qualified, their recruitment team works with you to secure your first entry-level Data Analyst role. You'll receive: • Full CV review tailored to your new qualifications * Job application support * Mock interviews * Ongoing career guidance * Access to roles suited to your profile Most candidates secure their first role within 1-3 months of qualifying - often sooner in major cities. Ready to Start? If you're analytical, ambitious, and ready to build a career in one of the most in-demand sectors in the UK, they'll help you take that first step. Enquire now and one of their experienced Career Consultants will contact you within 4 working hours to answer your questions and guide you towards your new Data Analyst career.

Governance and Risk Analyst Location: Home based with regular travel to our Manchester Office. Salary : £32,085 per annum Why this role matters You will be supporting the maintenance of effective governance, procurement and risk management frameworks across the business. About you We're looking for someone with: • Demonstrable knowledge and experience of: * Corporate governance in a regulated sector * Operational risk management * Data Protection * Business Continuity Planning and Incident Management * Policy Management * Strong all-round business and commercial acumen and able to deliver results under pressure * Highly numerate with strong analytical skills to articulate information to varied audiences in both written and verbal presentation * A team player with a strong focus on service, results and delivery * Excellent interpersonal, listening and written communication skills. Ability to work co-operatively and strategically in a team environment * Positive attitude and self-motivated, with effective organisational skills * Experience of co-ordinating action and improvement plans and working with stakeholders to resolve on time * Knowledge of or willingness to learn more about learning disability and autism. Benefits • 27 days annual leave plus bank holidays (increases with service) * Contributory pension (5% employee / 5% employer) * Paid volunteering days (3 per year) * Day off for your birthday To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing, please proceed through the following link to be redirected to our website to complete your application. Closing date Please submit your application by 22nd April 2026. We may close this vacancy early if we receive a large number of applications.

Are you a proactive, hands‑on IT Support professional who loves solving problems and delivering exceptional service? We're looking for an IT & Applications Analyst to join our growing team and play a key role in supporting colleagues across the organisation. As our new IT & Applications Analyst, you will: Provide high quality technical support via phone, email, remote tools and in person Troubleshoot hardware, software, application and networking issues Manage and maintain service tickets - ensuring clear updates and timely resolution Support user account administration and basic server related tasks Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD) Support end user devices (PCs, laptops, mobile devices, printers) Contribute to IT projects and team knowledge documentation Join our out‑of‑hours paid overtime rota when required If you possess a combination of some of the following skills, then LETS TALK! Experience in a hands on IT support experience in a professional services environment Experience with: Windows Desktop Microsoft 365 Active Directory user configuration Basic networking (cabling, patching) Excellent problem solving and analytical skills Strong customer service skills - both face‑to‑face and remote Understanding of data protection and confidentiality Experience supporting legal applications (iManage, Proclaim, BigHand) is desirable but not essential. Experience working across multi‑office environments Previous law firm or professional services experienceIn return, you will be part of a friendly, collaborative IT Service team where your ideas, initiative and growth matter. We value continuous improvement and will support your development into specialist tools and technologies. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

As an Application Support Analyst, you’ll play a key role in maintaining and improving a portfolio of core business applications. You’ll work across systems, databases, and integrations to diagnose issues, support users, and ensure applications remain stable, performant, and secure. Experience i

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