Service Charge Assistant
9 days ago
Bedford
Service Charge Assistant Location: Bedford, Bedfordshire Reporting to: Service Charge Manager Start Your Finance Career with Us! Are you looking to launch your career in finance? Do you have a keen eye for detail, a passion for numbers, and a drive to deliver excellent customer service? Join our team as a Service Charge Assistant and become part of an organisation that puts customers first and values your growth. What You'll Do: • Support the rent and service charge setting and reconciliation process for both rental and home ownership properties., • Assist with the management of the Deposit Protection Scheme (DPS), ensuring customer deposits are secured and reconciled accurately., • Use data analytics to identify inconsistencies and support income maximisation., • Respond to customer and colleague queries within set timescales, helping to deliver excellent service and value for money., • Collaborate with teams across the business to support the annual review and audit of service charges, ensuring compliance and accuracy., • Help analyse data to uncover exceptions and support cost recovery for tenants and leaseholders., • Contribute to the design of new development schemes and the effective communication of service charges to customers., • Support the annual reconciliation and audit of var...