Are you a business? Hire assistant producer candidates in Middlesbrough
As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.
As a Senior Producer at Double Eleven, you'll have responsibility to take lead for the efficient ... We can support UK relocation and have a dedicated People team on standby to assist you and your ...
... Assistant on a 6-12 month contract. This role could be a great opportunity for candidates both ... The role: 1. To provide management accounting support and advice to Budget holders.2. To produce ...
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... Assistant to join their team in Durham The Role * Answer incoming calls, directing the calls as ... Undertake administration tasks including producing letters, arranging meetings, booking meeting ...
... Assistants. These are exciting opportunities to join a friendly and supportive team, on a Fixed ... To produce month end budget reports and prepare detailed analyses of the budget variances on a ...
Job Title: Administrative Assistant Location : Durham Salary: Competitive Job Type: Permanent ... Produce engagement letters, chase outstanding engagement letters, and update Connect * Submit ...
A typical day in the life of an Administrator Assistant: * Answer incoming calls, directing the ... Undertake administration tasks including producing letters, arranging meetings, booking meeting ...
This is an urgent requirement so ideally you will have a short or no notice period to serve. * Assist with producing... ZIPC1_UKTJ
... Assistant on a full time basis in Durham. This is a great opportunity to join a leading firm who ... All aspects of administrative tasks including producing letters, arranging meetings ,scanning ...
... Assistant Manager. Required: * Fully ACA or CTA qualified * Relevant tax experience gained within ... Undertake initial reviews of draft tax computations produced by audit and accounts colleagues
Conduct daily bank reconciliations and produce cash flow reports. * Assist with month-end processes, including accruals and prepayments. * Complete balance sheet reconciliations within set deadlines
Assistant Legal Counsel - NQ -2 Northallerton, North Yorkshire The Company Froneri Group is the ... With an unrivalled focus on product innovation and quality, Froneri produces a wide range of ...
... producer. You will be organised, meticulous and have sound editorial judgement, as well as being a ... May be informally supported by junior staff ie researchers, coordinators and assistants. Scope ...
... assist in recommendations for the reports · To use the standard templates provided to produce client reports for the Advisers · To arrange follow up meetings with the Advisers to present the ...
Produce revenue proof in totals for each contract to support achieving a clean audit report ... Proven experience as an Accountant, Assistant Accountant or Assistant Management Accountant or ...
Produce revenue proof in totals for each contract to support achieving a clean audit report ... Support the Financial Accountant with the development and training of the Assistant Accountant
Ensure reports from external scrutiny processes reach the appropriate committees. * Assist in producing documentation for course/module changes and obtaining university approval. * Provide staff and ...
Following completion of service visits, you will be trained to produce comprehensive reports on the ... Where required, to assist the Major Projects department with installations and/or training for the ...
Mentor and train junior staff * Assist the BIM & CAD Manager in implementing new workflows ... to produce engineering design solutions. Experience (training can be provided) - * Autocad
Produce project deliverables i.e. calculations, reports, drawings etc. * Assist in the scheduling of projects * Ensure job packages are correct and are circulated in the correct manner
... Produce flowrate and pressure drop calculations Assist with equipment selection and specification for procurement Assist with procurement of components and organising materials delivery to site
Produce year-end reports and issue P60s. * Assist managers in sending quotes for the Cyclical Re-enrolment process. * Provide support and guidance to team members. To be successful in this Senior ...
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