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About the Company: Customer Success Manager – European Wholesale (Lingerie & Fashion)?? Location: West Yorkshire (Home-Based Initially) ?? Full-time | Hybrid working | Office location flexible ?? Start Date: ASAP We are looking for an experienced and detail-oriented Customer Success Manager to lead day-to-day operations for a growing European wholesale business in the lingerie and fashion sector. This is a hands-on leadership role managing a team of four, ensuring seamless order processing, customer communication, and operational excellence across B2B channels. The role will begin as home-based, with plans to establish a small office in West Yorkshire—ideally near Leeds, but flexible depending on where the successful candidate is based. You’ll be the first hire in this new team, helping shape the setup and leading recruitment of four direct reports. The Role: What You’ll DoAs Customer Success Manager, you’ll be the operational heartbeat of the business, responsible for:Team Leadership- Manage and mentor a team of 4 coordinators across order processing, invoicing, and logistics. • Allocate daily tasks, resolve issues, and uphold high standards in customer service.Order & Invoice Management- Oversee order entry and invoicing in Microsoft Dynamics 365 F&O., • Ensure accuracy in pricing, product details, and documentation., • Coordinate with 3PLs and internal teams to track fulfilment and stock.Customer Communication- Handle onboarding forms and delivery templates for major accounts (e.g. Zalando, AboutYou)., • Respond to order-related queries and liaise with logistics and finance teams.Process Improvement- Support automation efforts by identifying repetitive tasks and suggesting improvements., • Maintain clean and accurate product and customer data. The Person: What You’ll BringMust-Haves- 3+ years in customer operations or sales support. • Proficiency in Microsoft Dynamics 365 F&O or similar ERP., • Strong Excel skills (vlookups, formatting templates)., • Excellent communication in English., • Experience working cross-functionally with sales, logistics, and finance., • Confidence managing a small team and owning daily operations.Nice-to-Haves- Experience with large retailers or marketplaces (e.g. Zalando, AboutYou)., • Familiarity with B2B logistics and 3PL coordination., • Exposure to tools like BarTender or document automation platforms.What Success Looks Like- Orders processed accurately and on time., • Customers receive correct documentation without follow-up., • Team operates with clarity, consistency, and professionalism., • Manual tasks are streamlined or automated over time.

Bar Staff - Flexible shifts and weekly pay Work across Dorset with a schedule that suits you We're recruiting Bar Staff in Dorset, offering flexible work across a large and varied hospitality client base. This is a great opportunity to enjoy weekly pay, choose when and where you work, and build experience in a range of venues while maintaining a healthy work-life balance. Why apply / What's in it for you? Starting pay from £14.24 per hour inclusive of holiday (based on job role and location) You'll enjoy flexible working hours to fit around your lifestyle You'll have access to a large and varied client base across Dorset You can choose to travel the UK or stay local to Bournemouth You'll receive weekly pay, paid every Friday You'll benefit from temp-to-perm opportunities with many clients You'll be able to earn extra through a referral scheme up to £250 Key responsibilities In this role, you'll be responsible for; Serving food and drinks efficiently at the bar Greeting customers and creating a welcoming atmosphere Delivering high-quality customer service at all times Maintaining a clean, safe, and organised bar area What we're looking for To succeed, you'll need; To be over 18 years old Previous experience in a Bartender or similar front-of-house role Strong time management skills and the ability to work under pressure Confidence handling cash and monetary transactions A friendly, customer-focused approach If you're looking for your next opportunity as Bar Staff in Dorset, this could be the perfect fit. Apply now and take the next step in your hospitality career. Recruitment Consultant│ Tom Leech Job Number │ (phone number removed) / INDREGIONALBOMO Location │ Bournemouth Role │ Bar Staff Platinum Recruitment is acting as an Employment Business in relation to this vacancy