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We’re looking for an Emissions Performance Manager to join Thames Water permanently.The Emissions Performance Manager will guide and lead bioaerosols and odour performance across our wastewater and sludge treatment sites.You’ll ensure compliance with Odour Management Plans (OMPs) and regulatory requirements, while driving continuous improvement to minimise environmental impact and community disruption.What will you be doing as an Emissions Performance Manager? • Lead the bioaerosols monitoring programme and oversee odour management across sites, • Develop, implement, and review Odour Management Plans and control strategies, • Analyse complaints and performance data to drive operational improvements, • Conduct audits and ensure actions from inspections and asset reports are delivered, • Oversee odour KPIs, reporting, and associated budgets, • Manage odour-related incidents and ensure effective resolution and compliance, • Work with regulators, local communities, and internal teams, and chair the Odour Steering Group, • Improve data, systems, and training to enhance odour performance managementTo thrive in this role, the essential criteria you’ll need are:, • Proven operational management experience in wastewater, sludge treatment, or a similar environmental services field., • Strong understanding of odour control processes, odour management planning, and environmental compliance requirements., • Experience in auditing, performance monitoring, and continuous improvement initiatives., • Excellent data analysis and reporting skills, with the ability to translate findings into actionable strategies., • Strong stakeholder engagement skills, including the ability to communicate effectively with regulators, communities, and internal teams., • Budget management experience.What’s in it for you?, • Offering a salary up to £60,000 per annum, depending on skills and experience., • Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)., • Generous Pension Scheme through AON., • Benefits on Tap, access to discounts, cashback and instant vouchers., • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid., • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay., • Ongoing performance development reviews to help you be your best and identify growth opportunities., • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing., • Performance-related pay plan directly linked to the company's performance measures and targets. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)Who are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know, we’re here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Senior Software Engineer Join a specialist technology business delivering secure, mission-critical digital solutions that support Defence and National Security operations. This is an opportunity to work on complex engineering challenges, building innovative software that has a genuine impact on critical decision-making and operational success. A note on Security Clearance: Due to the nature of the work, candidates must be eligible to obtain UK Security Clearance. Role Overview: • Location: Farnborough (Hybrid), • Package: Competitive Salary + bonus, private medical cover, life assurance, enhanced pension, professional development support, and additional onsite benefits, • Industry: Defence Technology / National Security What You’ll Be Doing: • Design, develop, and maintain secure, scalable software solutions within highly secure environments., • Collaborate with engineers, architects, and delivery teams to solve complex technical challenges., • Build modern front-end applications using React and TypeScript., • Develop robust backend services using Java, Python, or Go., • Deploy and manage cloud-based solutions across AWS or Azure platforms., • Use Docker and container technologies to support consistent, efficient deployments., • Implement and improve CI/CD pipelines to streamline software delivery., • Participate in code reviews and contribute to engineering best practices., • Support the delivery of secure, reliable systems that enable mission-critical operations., • Stay current with emerging technologies and continuously improve development approaches. Main Skills Needed: • Commercial software engineering experience across modern full-stack environments., • Strong knowledge of JavaScript/TypeScript and React development., • Backend development expertise with Java, Python, or Go., • Experience working with AWS and/or Azure cloud services., • Solid understanding of Git and collaborative development workflows., • Knowledge of Docker and containerised application deployment., • Familiarity with CI/CD pipelines, automated testing, and DevOps practices., • Understanding of software engineering fundamentals, algorithms, and data structures., • Exposure to Kubernetes or other container orchestration platforms., • Awareness of web security principles and secure development practices., • Experience working within Agile delivery environments., • Strong communication, collaboration, and problem-solving skills. What’s in It for You: • Work on technology that directly supports national security and defence outcomes., • Join a collaborative, highly skilled team focused on innovation and continuous improvement., • Hybrid working model offering flexibility and balance., • Annual bonus scheme., • 25 days holiday plus bank holidays., • Private medical insurance and life assurance., • Generous pension contribution package., • Ongoing training, certification, and professional development opportunities., • Access to onsite facilities including gym, café, restaurant, secure parking, and breakout spaces., • Opportunity to work with cutting-edge cloud and secure technology solutions., • Be part of a growing organisation with ambitious plans and clear opportunities for progression. Big plans. Big impact. Ready to be part of it? We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Job Description: Account Manager Role: Account Manager Team: Account Management Reporting to: Head of Customer Experience Salary: £35,000 per annum Location: Hybrid, with main office in Farnborough Working Hours: Full time Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Purpose of the Role At everyLIFE, our mission is to create and support innovative technology solutions that enhance the delivery of care. The Account Manager plays a pivotal role in maintaining and expanding relationships with a portfolio of clients. This position blends sales acumen, customer service expertise, and the ability to provide effective training to ensure clients maximize their use of our product and its new features. The ideal candidate will be proactive, customer-focused, and adept at handling both strategic and operational tasks to drive client satisfaction and product adoption. As a growing company, you will also ensure that our customers are central to our growth objectives. The Role As a key member of our Customer Success Team, the Account Manager focuses on delivering an exceptional customer experience, retention, and growth. Key responsibilities include: • Deeply understanding our customer base, target market, and product., • Increasing customer usage of our product by understanding the unique requirements of each customer., • Owning relationships with a specific set of customers., • Driving growth and maximizing customer retention., • Acting as the voice of the customer within the company. Responsibilities • Account Management: Develop and maintain positive working relationships with customers within your extensive portfolio. Plan and host regular strategic account reviews and growth plans., • Customer Retention & Growth: Drive retention, renewals, upsells, and overall customer satisfaction., • Training & Support: Create and update training materials to facilitate product adoption. Conduct regular account reviews to assess needs and provide solutions., • Proactive Engagement: Monitor product usage and engagement, providing proactive support to ensure clients fully leverage our product., • Collaboration: Work closely with other customer-facing teams to ensure an exceptional customer experience throughout the lifecycle., • Data Analytics: Monitor customer usage to understand success and failure drivers, working closely with the product team on enhancements., • Billing & Invoicing: Collaborate with finance on billing and invoicing., • Process Adherence: Adhere to and assist with the implementation of company processes and workflows., • Metrics Tracking: Track and analyse key metrics related to account health, product usage, and client satisfaction., • CRM Management: Manage customer activity through CRM tools (Salesforce)., • Product Knowledge: Develop a detailed understanding of our product and customers' individual experiences. Other Responsibilities • Sector Awareness: Maintain awareness and appreciation of care sector trends and changes., • Continuous Improvement: Embrace a culture of continuous improvement and self-development., • Privacy Compliance: Uphold the ethos of privacy by design, recognizing responsibilities in processing personal data., • Team Collaboration: Commit to our culture of high-performing teams with a shared vision and focus on quality results. Essential Skills • 3+ years of experience in account management, preferably in a SaaS or technology company., • Proven track record in managing client relationships and driving product adoption., • Strong presentation and training skills, with experience in developing and delivering training programs., • Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships., • Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth., • Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes., • Analytical mindset with the ability to interpret data, extract insights, and make data-driven decisions., • Ability to work independently and collaboratively in a team environment., • Proficiency with CRM software (Salesforce) and other relevant tools., • Ability to travel occasionally for client meetings and training sessions. Desirable Skills • Proficiency in Salesforce., • Understanding of the Care Sector. We look forward to welcoming a dedicated and enthusiastic Account Manager to our team, who is eager to contribute to our mission and support our clients in achieving their goals. Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions, or to apply with your CV, please email hr@everylifetechnologies.com Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

Job Description: Customer Success Triage & Admin Support at everyLIFE Technologies Salary: £16 per hour Position Type: Temp (with opportunity to become permanent) Location: Farnborough head office and Remote. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. As we scale, we have an opportunity for a temporary Customer Success Triage & Admin Support position, with the possibility of this becoming a permanent role for the right candidate. This role will provide assistance to our Customer Support team, working in a friendly and fast-paced environment. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: • Actively monitor our Intercom queue and email inbox, • Provide prompt acknowledgement and responses to initial customer contact, • Proactively seek to understand as many details as possible through clarifying questions, • Maintain an accurate record of enquiries, with all relevant information, links and updates within Salesforce, • Identify, log and prioritise enquiries, • Escalate urgent enquires without delay, • Route cases to the correct team owner or queue, • Use software to assist you in your role, such as Intercom, Aircall, Salesforce, Confluence and Jira, as well as Microsoft suite of products., • Complete data entry tasks as required You have: • A passion for delivering a positive customer experience, • A passion for team spirit and motivation, • An ability to pick up new tools and information quickly, • Experience of working in fast-paced environments, • A desire to increase your knowledge and expand the support you proactively offer to both customers and to the team, • A logical approach, with good judgment to ensure the appropriate customer outcome, • The ability to manage a varied workload You may have: • Experience or interest in the Care industry., • An inclination to keep up with news and developments within technology and social care., • Experience using Salesforce, Intercom and Jira., • An ambition to continuously grow and develop. Why join everyLIFE? Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions, please email hr@everylifetechnologies.com Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

We’re looking for an Emissions Performance Manager to join Thames Water permanently. The Emissions Performance Manager will guide and lead bioaerosols and odour performance across our wastewater and sludge treatment sites. You’ll ensure compliance with Odour Management Plans (OMPs) and regulatory requirements, while driving continuous improvement to minimise environmental impact and community disruption. What will you be doing as an Emissions Performance Manager? Lead the bioaerosols monitoring programme and oversee odour management across sites Develop, implement, and review Odour Management Plans and control strategies Analyse complaints and performance data to drive operational improvements Conduct audits and ensure actions from inspections and asset reports are delivered Oversee odour KPIs, reporting, and associated budgets Manage odour-related incidents and ensure effective resolution and compliance Work with regulators, local communities, and internal teams, and chair the Odour Steering Group Improve data, systems, and training to enhance odour performance managementTo thrive in this role, the essential criteria you’ll need are: Proven operational management experience in wastewater, sludge treatment, or a similar environmental services field. Strong understanding of odour control processes, odour management planning, and environmental compliance requirements. Experience in auditing, performance monitoring, and continuous improvement initiatives. Excellent data analysis and reporting skills, with the ability to translate findings into actionable strategies. Strong stakeholder engagement skills, including the ability to communicate effectively with regulators, communities, and internal teams. Budget management experience.What’s in it for you? Offering a salary up to £60,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays). Generous Pension Scheme through AON. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Ongoing performance development reviews to help you be your best and identify growth opportunities. Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Performance-related pay plan directly linked to the company's performance measures and targets. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment

Description de l'entreprise Lets be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data platform help clients measure market share, uncover consumer behavior, and drive growthpowered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Were a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Description du poste What will you be doing? An exciting opportunity has opened up within the UK Client Service Team, part of our wider Operations department. The Client Service Executive (CSE) is accountable for achieving high levels of client satisfaction through strong process management skills, flawless planning and execution, and proactive communication. This is a cross-functional role, working closely with several internal teams as well as being the day-to-day contact for the designated client base. The Client Service Executive role is a fantastic entry level position which will give you a broad experience across many aspects of the client delivery process. It will be a great opportunity for anyone who is looking to build a solid understanding of the foundation of the data production and delivery cycle and develop an outstanding level of client service. Main Role Responsibilities: Delivering and managing excellent client service to maintain high levels of client satisfaction Updating and delivering databases and reports to clients within agreed deadlines, which will include co-ordination and collaboration with wider CIRCANA teams Performing quality control checks to ensure high quality and accuracy of client deliverables Build strong relationships with clients by engaging frequently via email and arranged meetings to be their initial point of contact for all queries. Building wider product and industry knowledge to support colleagues and deliver the best possible client service Networking and engaging with other CIRCANA teams to build strong client-focused relationships Informing and contributing to internal client solution review meetings Profil recherché Skills & Experience Required: Here at Circana, we believe that what makes you, YOU is also what makes you great. We look for the below qualities in our CSEs as all other aspects of the role will be taught through our in-depth onboarding and ongoing support & training opportunities. Self motivated, confident professional A strong team player who has integrity Excellent organisation and problem solving skills Great communication and relationship building skills What Working For Circana Can Do For You: Here at Circana, we focus on outcomes rather than an outdated, one-size-fits-all notion of work, to give each of us the flexibility we need to have fun and balance our overall wellbeing. Through constructive and helpful feedback, we are empowered to take risks, challenge ourselves, reach unprecedented heights and achieve great personal growth. Nous vous proposons What This Means For You When You Join Circana: Agile working We offer flexibility to your working week through a mix of office and home working. We give you the options to work where you can best deliver your outcomes on that day, and allow you to manage your time effectively between work and personal activities. Effective agile working requires commitment to the team culture and availability for key in-person meetings when scheduled. State of the art office We opened our new office in January 2022, with amazing spaces to do dedicated work with peace and quiet, collaborate with your colleagues in open or closed areas, and beautiful meeting rooms you will be proud to host clients in. Me Days We currently have four days over and above our 25 contracted annual leave days to take time for ourselves, taking our total annual leave to 29 days + Bank Holidays! Growth You got where you are today by education, determination and plain hard work. Here at Circana, we aim to help you build your skills, explore new interests, and work across different functions, clients and teams. We believe that every career is a work in progress, and we foster each employees journey, through a diverse set of experiential, skill-building and mentorship opportunities to learn from the best and brightest in our business. Feedback To do a great job, you need to know what is expected of you. We pledge to do just that through consistent, timely feedback and coaching to ensure continued growth. Recognition In addition to cheering on outstanding work on a project, exceptional client service, or performance over and above what is expected, we also applaud consistently great performance and initiative in solving problems, as well as innovation and new ideas. Were also not afraid of PDAspublic displays of appreciationas we all celebrate individual victories as part of our shared success. Challenge Challenge and support are of equal importance, and we strive to deliver the right mix of both through line management, peer to peer relationships and an open-door policy to the leadership team. A career at Circana, as with life, is what you make it so if youre looking for challenge, we can absolutely deliver! Fun We can promise it will be challenging, rewarding and fun! We aim to work hard and recognise thats only achievable with some play as well, with all ideas welcome. #LI-AO1 TPBN1_UKTJ

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Senior Software Engineer - Geospatial Data (Contract) Location: Farnborough (3 days per week onsite) Contract Length: Initial 3-month contract IR35 Status: O

Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.