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We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Main Purpose of Customer Service Advisor role: • Responding to English and German emails, answering English and German calls,, • Dealing with customer quires on our system and translating replies from English to German and German to English., • To del...

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Main Purpose of Customer Service Advisor role: • Responding to English and German emails, answering English and German calls,, • Dealing with customer quires on our system and translating replies from English to German and German to English., • To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You should have: • A natural ability to communicate and empathise, • A confident and professional manner, • A real willingness to help a customer with their challenge Location: Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. • IIP Accredited Employer, • great working culture of fun and sociable team environment, • Pension Scheme with Standard Life, • Eye test vouchers and discounts, • Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally), • Involvement with local charities and fundraising days, • Campaign specific benefits including discounts, incentives and prizes, • Apprenticeships qualifications and career flight path schemes Do not wait to apply after reading this description a high application volume is expected for this opportunity. Remote working/work at home options are available for this role.