German & English Speaking Customer Advisor *Hybrid*
2 days ago
Southampton
We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Submit your CV and any additional required information after you have read this description by clicking on the application button. Main Purpose of Customer Service Advisor role: • Responding to English and German emails, answering English and German calls,, • Dealing with customer quires on our system and translating replies from English to German and German to English., • To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You should have: • A natural ability to communicate and empathise, • A confident and professional manner, • A real willingness to help a customer with their challenge Location: Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. • IIP Accredited Employer, • great working culture of fun and sociable team environment, • Pension Scheme with Standard Life, • Eye test vouchers and discounts, • Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally), • Involvement with local charities and fundraising days, • Campaign specific benefits including discounts, incentives and prizes, • Apprenticeships qualifications and career flight path schemes Remote working/work at home options are available for this role.