Basic Purpose Execute tasks related to forecasting headcount requirements, producing schedules to meet requirements, and real-time monitoring of adherence and call handling for multiple lines of business across multiple domestic and international sites. Nature and Scope This position meets regula...
Chatbot Product Manager | £65-75k + Shares | Fully Remote Chatbot Product Manager / Voicebot Product Manager needed by a Series A scale-up whose software is used across a range of business sectors to help improve customer service and all-round service management delivery. The Chatbot Product Mana...
The role Ensure that all PPM activities are carried out and recorded in line with company procedures that are currently in place. Keep and maintain all maintenance records for the site ensuring that all relevant documentation is completed and filed with attention to detail. Take a positive approa...
Job Description Essential Responsibilities: The On-Site Services Specialist will be responsible for: Performing protection system validation and Factory Acceptance Test (FAT). Conducting commissioning of substation protection systems (protection IEDs, auxiliary relays, communication tests, and co...
Call Center Trainer - Newcastle - Contract to Perm Our client have a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. We are looking ...
Call Centre Trainer x2 +6 months + +On site in Newcastle +£12-£20 ph Skills: +Call Centre ... Deliver training to all areas of the business from New Hire entrants up to Management level
Consider the role of an Case Manager at Reed in Partnership ! For this role we are ideally looking ... call centre etc. * A minimum of 2 A-Levels or an equivalent Level 3 Diploma. * GCSE English ...
... Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential ...
Previous experience in a fast-paced office/call centre environment * Previous experience in debt recovery or payment management is desirable but not essential, as full training is provided Join us as ...
We have a unique opportunity for an experienced contact centre sales team leader to join a fast ... You will manage the day-to-day performance of a team of 8 B2C sales team members and several fixed ...
Manage queries and complaints efficiently and promptly * Investigate, action and resolve email ... Call centre experience advantageous * Excellent communication skills and a confident, patient phone ...
Legal Services Management - Newcastle Job Description We're Norton Rose Fulbright - a global law ... The Newcastle office is our centre for legal innovation and technology, both of which feature in ...
Providing appropriate feedback and coaching upon completion of complex/escalated call to help ... Experience * Contact center experience would be extremely advantageous. * People management ...
The heart of Newcastle City Centre based in an amazing new office! Salary: £28,000 Contract ... of each call out, while keeping all stakeholders updated. * Manage filing and documentation ...
... to call centres and retail shops. We encourage new ways of working, driving innovation, whilst ... Liaise with the Customer Service Centre (CSC) and AFM, to ensure appropriate response to planned ...
... Centre office Monday-Wednesday ?? What you'll be doing: * Collaborating with a fantastic team to ... Manage document control and ensure compliance with UK GDPR regulations * Support the distribution ...
If your answer is yes, then this is your call to action! Reed Further Education , the UK's leading ... Demonstrates proficiency in managing challenging behaviours. * Has experience engaging with 16-19 ...
To view other great vacancies please visit our website or call us for a confidential chat about ... Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments ...