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Junior IT Support Technician Cannock / West Midlands (Hybrid, with regular travel to client sites) About We are a Staffordshire-based Managed Service Provider delivering IT support, cybersecurity, and telecoms to small and medium businesses across the region. We look after everything from day-to-day helpdesk queries to full infrastructure projects, and we pride ourselves on being the IT partner our clients actually want to deal with — not just the one they’re stuck with. The Role We’re looking for someone with a genuine gift for dealing with people, who wants to build a career in IT. You might currently be working in retail, hospitality, a call centre, front-of-house, or another customer-facing role — and you’re ready for something more technical, but you don’t want to lose what you’re already good at. This is a junior, entry-level role. We’ll train you on the technical side. What we can’t train is how you make a customer feel when their computers on fire and their patience is gone — that’s what we need you to bring on day one. You’ll split your time between remote helpdesk support and travelling to client sites across the West Midlands and Staffordshire for onsite installations, repairs, and hardware setups. A driving licence and access to your own vehicle are essential. What You’ll Be Doing • First point of contact for client support requests — by phone, email, and ticketing system, • Troubleshooting everyday IT issues: PCs, laptops, printers, network connectivity, Microsoft 365 accounts, • Travelling to client sites for onsite work: new PC/laptop setups, hardware installs and repairs, network equipment, office moves, • Building and configuring new starter equipment before deployment, • Logging all work clearly and consistently in our PSA/ticketing system, • Escalating more complex technical issues to senior engineers with a clear, well-documented handover, • Representing us professionally at every client site — you are often the only face of the company a client ever sees What We’re Looking For Essential • A track record in a customer-facing role (retail, hospitality, contact centre, front-of-house, field service, etc.), • Genuine enthusiasm for a career in IT — self-taught tinkering, a home lab, certifications in progress, or just a track record of picking up tech quickly are all good signs, • Calm, clear, and friendly communicator, especially with people who aren’t technical, • Comfortable staying composed when someone is frustrated or under pressure, • Full UK driving licence and own transport, • Well presented, reliable, and comfortable representing a company face-to-face, • Based within a reasonable commute of Cannock, with flexibility to travel to client sites across the region Desirable (not required — we’ll teach this) • Basic familiarity with Windows, Microsoft 365, or general troubleshooting, • Any IT-related coursework, certifications (e.g. CompTIA A+), or personal projects, • Experience handling equipment carefully (deliveries, stock, tech setup, etc.) What You’ll Get • Full training and mentoring from experienced engineers — a genuine route into a technical IT career, • Support towards industry certifications as you progress, • A small, close-knit team where your work is visible and valued, • Mileage covered for client site travel, • Salary: £23,000–£26,000 depending on experience, • 20 days holiday plus the 8 UK bank holidays, and your birthday off if it falls on a weekday Sound Like You? If you’re brilliant with people and ready to learn the technical side, we want to hear from you — even if your CV doesn’t currently have “IT” anywhere on it. Apply to: Frazer

Role Overview: We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. Requirements: Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection

Sopra Steria is seeking Resolution Case Handler to manage and resolve customer complaints within a regulated setting.You will conduct investigations, assess outcomes, and communicate clearly with customers while maintaining thorough records.The role offers a clear development path, a training progra

Red Sector Recruitment Limited is recruiting Band 3 Administrative Colleagues to join our Healthcare Call Centre on a 4-week temporary basis. Previous NHS or call centre experience is desirable. You will handle calls, assist service users, maintain confidentiality, and work as part of a busy NHS-fac

We are looking for a Resource Planner to join the RAC call Centre. This role is crucial for ensuring the correct resource is in the contact centre tom cover expected call demands throughout the day. Ensuring sufficient staffed are rostered to cover call demands.

BBS Recruitment is seeking an experienced Call Centre Advisor for a client based in Islington. You will join a busy contact centre delivering high-quality customer service to residents and act as the first point of contact. You will handle calls about council services, housing, and repairs, log enqu

Deal with New and Existing customers calling to enquire about RAC's range of servicing and maintenance services.

The Walton Centre NHS Foundation Trust is seeking a Band 6 Diagnostic Radiographer to rotate between General X-ray, CT and MRI at the Liverpool site. The imaging department houses Siemens Multitom Rax and multiple CT/MRI systems, with a dynamic workload and on‑call requirements to support neurorad

Interaction Recruitment Group is seeking an office-based customer service representative at their Bescot Headquarters.The role involves handling new and existing customer enquiries regarding RAC's maintenance services.You will provide quotations, turn enquiries into bookings, and ensure industry-lea

Communicate clearly, professionally, and empathetically with customers, providing timely updates and explaining outcomes in a transparent manner. From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to delive

The role involves providing first-line support to the public, managing high volumes of calls, and collaborating with police teams.

Previous experience working in a Call/Contact Centre or Customer Support role desirable. Call Centre Advisor – Peterborough. Receiving a high volume of inbound calls from Customers and third parties.

Technimove based in Hayes, United Kingdom, is seeking multiple Level 1 and Level 2 Data Centre Engineers to ensure smooth operation in data centre infrastructure. Ideal candidates will have experience in datacentre support and strong troubleshooting skills, with a focus on collaboration within globa

Specsavers is looking for a motivated Call Centre Manager in Crawley to lead a team dedicated to exceptional customer care. The role involves managing day-to-day operations of the call centre while inspiring a culture of teamwork and high performance.

CPL is seeking a hands-on Data Centre Engineering Operations Technician to support the operation and maintenance of a large-scale, mission-critical data centre environment at Heathrow. This site-based role requires experience across electrical and mechanical maintenance in high-availability faciliti

It's really not! You're basically talking to people about fun tech stuff that they already want. What does being a sales advisor involve?You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best dea

What does being a sales advisor involve?You'll join a lively sales team in our contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide how best you can help the customer

Supported Accommodation Cleaners.Stopover Supported Housing team.Stopover provides supported accommodation for young women across Brighton & Hove and West Sussex, helping them build the skills, confidence and stability they need to move towards independent living.As part of our team, you’ll play a

What does being a sales advisorinvolve?You’ll join a lively sales team in our Warrington contactcentre. We’ll train you to take incoming calls from existing EEcustomers and help them find the best deals on their phones andbroadband. The calls comein to you and you decide how best you can help th

Looking for a Flexible Remote Opportunity?.If you're looking for a role that offers flexibility, professional development, and the convenience of working from home and make real money testing games on your mobile, this opportunity might be for you!.Download new apps and games on your mobile.Work fro

Looking for flexible, work-from-home opportunities that actually pay?.Discover a unique opportunity to earn extra income in your own time by completing simple online activities.Choose what suits you at a time that works for you.Only complete the tasks that suit you, with 100s to choose from and unli

We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.

If you would prefer a paper application form please call 01387 260406.

We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.

Warehouse Operative - Working at Heights (HLOP).Hours: Monday to Friday, 2:00pm 10:00pm.Quest Employment is recruiting for warehouse operatives that are comfortable working at heights (up to 14m, on a High Lever Order Picker) to join a busy and well-established warehouse operation in Derby.This is

Welfare Cleaner - Maidenhead Maidenhead | £655 per week before tax (PAYE) | Immediate Start | 1 Month+ We are currently looking for a reliable Welfare Cleaner to join a busy commercial office fit-out project in Maidenhead.This is an excellent opportunity for someone with previous constructio

Night Shift Warehouse Operative / Picker Packer - Avonmouth - £13.Looking for a stable night shift role?We are currently recruiting.Night Shift Warehouse Operatives.This is a fantastic opportunity for reliable and hardworking individuals looking to secure long-term employment with the opportunity t

Join an innovative digital denture clinic.Snapfit Dentures is a modern, patient-focused denture clinic and dental laboratory specialising in digital dentures, implant-retained dentures, cosmetic dentistry and advanced dental solutions.We are looking for an experienced and enthusiastic Dental Recepti

FRONT OF HOUSE RECEPTIONIST / INFORMATION OFFICER.Term Time Only 38 weeks per year.Salary: NSUP5 £25,021 pro rata (£17,283 actual per annum).Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country.In October 2024 we became the first and only further education p

Handle incoming calls, emails and general enquiries.

Manage incoming calls, emails and reception enquiries.

We think we are more than just a delivery company.We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!.We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the import

Sales and Customer Service Advisor.No experience required, start in sales and customer service.Put your sales and customer service skills to good use!.Join a fast-growing sales and customer service opportunity and enjoy access to incentives which can include national travel, international travel, an

Key Responsibilities * Manage inbound and outbound customer calls in a professional and timely manner.

Processing call outcomes by accurately recording details onto the caller's record.

Flow Student is one of the UK's fastest-growing student accommodation providers, creating modern, affordable, and well-designed living spaces across key university cities.With a focus on delivering exceptional student experiences, Flow Student provides high-quality accommodation designed around comf

Weekly Pay | Full Training | Potential Permanent Opportunities.We are currently recruiting for.This is a fantastic opportunity for individuals looking for.As a Warehouse Operative, your duties will include:.Picking and packing products accurately and efficiently.Checking products to ensure they meet

Daily responsibilities will include: Keeping site clean and tidy Work with other team members on site Making sure communal areas are managed and kept tidyRequirements for the role: Previous experience Reliable Enhanced DBSThe client is looking for someone for this role immediately so if interested

Warehouse Operative / Saw Operator Day Shift.Reach & Counterbalance FLT Experience.MondayThursday 7:30am5:00pm Friday 7:00am4:00pm.Our client is a well-established and growing manufacturing and distribution business based in Leeds.Due to continued growth, they are looking for an experienced.This is

Answering and directing incoming telephone calls and dealing with enquiries in a professional manner.

GENERAL WAREHOUSE OPERATIVE ROTATING SHIFTS IMMEDIATE STARTS POTENTIAL TEMP TO PERMS DN15 * Due to increase in workload our client are now lokoing for people to join their team The role will include, packing goods, quality checking, as well as recycling faulty products There is a lo

This is more than just picking and packing, every order you prepare helps GP surgeries and healthcare centres across the UK provide exceptional patient care.

Operating scanner for picking, stock put away and stock replenishment, so all data is automatically updated in the main system.

What We’re Looking For: Someone physically fit and happy to do manual work.

This is a physically active and fast-paced warehouse role, requiring reliability, good attention to detail and the ability to work effectively as part of a team.