ServiceNow Lead Architect
3 days ago
London
Help strengthen our Teams as our ServiceNow Lead Architect. Home based/ fully remote role. This is a great chance to join us as our ServiceNow Lead Architect, you'll be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. What we're looking for: • Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities, • ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices, • Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points, • System Architecture and Design: Proficiency in designing and deploying scalable and robust architectures, • Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT, • ITIL Certification, • Proven track record of designing and delivering complex IT solutions that meet business needs., • Excellent communication, presentation, and interpersonal skills., • Ability to work collaboratively with stakeholders at all levels of the organisation., • Strong leadership and m...