Food & Beverage Manager
14 days ago
Buxton
Food and Beverage Manager Maternity Cover Location Pavilion Gardens, Buxton Salary £29,000 Full Time 40 Hours per week Are you a passionate leader ready to elevate the guest experience at a prestigious events venue? We are looking for a dynamic Food & Beverage Manager to oversee our vibrant operations from the Pavilion Tearooms to our lakeside kiosk. Pavilion Gardens An historical visitor attraction venue, as Food & Beverage Manager you will be responsible for the following areas, Tea Rooms, Pavilion Kitchen, Ice Cream Parlour, Coffee Van, Kiosk, various Bars and pop ups outlets. Primary Objectives for the Food & Beverage Manager Position will be To supervise the day to day operations of all food and beverage outlets in order to maximise profitability in line with the company business plan. To maximise the secondary spend opportunities where possible, maximising the potential of each outlet with good visual merchandising and sufficient stock to retail at the relevant outlet open at that time.. To ensure the highest possible standards of Health & Safety and legislative compliance. To coordinate and oversee each outlet and provide appropriate supervisory & direction, support, guidance and motivation and empower staff to ensure exemplary levels of customer care are delivered consistently at all times. As part of the Site Management leadership team, the successful candidate will be embedded into the operational and Duty Manager rotas, as and when required, to ensure a consistent/seamless service. Deliver a programme of ongoing staff training and development to facilitate career progression and succession planning within the department, through the use of PDPs and individualised programmes. Work with external Companies and third party operators, to develop a programme of onsite corporate F&B formal dining events. Compile a customer service programme to be rolled out to all F&B teams, focusing on embedding upsell techniques, guidance on generating incremental revenue and improved visitor engagement and experience. Work towards the Onsite Competent Person Corporate qualification, with the associated responsibility for all site Health & Safety The Food & Beverage Manager will focus day to day on the following tasks: Ensure through the seasonality of the year there is a planned approach and appropriate number of outlets pop ups available to stimulate interest, demand and maximise all revenue. Structured weekly review of day to day operations and the performance of outlets take away pop ups with staff. To ensure all Health & Safety Food Hygiene HACCAP procedures and responsibilities are carried out at all times. Ensure an exemplary level of service is delivered to all customers at every interaction with a positive offer of upsell at every opportunity. Ensure pop ups are staffed in a cost effective manner along with careful control of stock via stock control system in relation to takeaways. To ensure all outlets consistently deliver an efficient and effective catering service at all times taking into account seasonality and the requirements of each customer. To assist the Contract Manager in providing appropriate staff training, for staff working within individual take away outlets. Along with enforcing completion of relevant training for all staff so that it is current during their active employment. Ensure that the current company financial regulations are adhered to including PDQ transactions, cash, ordering, shift reconciliations and invoice processing at all times.. Ensure staff understand, observe and implement matters relating to licensing laws & ensure all catering outlets pop ups and take away areas receive regular cleaning duties as required, along with all areas meeting appropriate statutory compliance at all times. To undertake any regulatory requirements for all relevant pops ups in terms of planned maintenance. Along with the responsibility for the Supervision of catering staff. To assist when necessary with any other outlets if demand and business needs require support. Cover HODS shifts for sickness and annual leave when required. Where applicable a DBS may be required. To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved We want you to enjoy coming to work, feeling healthy, happy and valued. Thats why weve developed a benefits package with you in mind, from a employee discount portal, company sick pay, pension scheme and much more. We are proud to be equal opportunity employers that are committed to inclusion and diversity. If you like what you see, why not start your application today? We suggest that you do so at the earliest opportunity to avoid disappointment. TPBN1_UKCT