Sales Executive
hace 1 día
Buxton
Internal Sales Executive Location: Buxton, Derbyshire, East Midlands Type: Permanent, Full-Time, Monday-Friday (Onsite – not hybrid) Hours: Either 7.30-4pm or 8-4.30pm or 8.30-5pm x (flexible on hours) Salary: Between £32k - £37k depending on experience Project Partners are now recruiting for an experienced Sales Executive to come and join the concrete products established team in Buxton. Role Responsibilities: • Act as the main point of contact for customers regarding orders, deliveries, product enquiries, and general account support, ensuring a high standard of customer service at all times., • Process customer orders accurately and efficiently while coordinating delivery schedules with hauliers to ensure timely dispatch and delivery of goods., • Handle customer queries and resolve issues in a professional and timely manner, maintaining positive customer relationships and ensuring customer satisfaction., • Respond promptly and professionally to emails and telephone enquiries, providing clear communication and accurate information to customers and internal teams., • Liaise closely with hauliers and internal departments to support effective delivery planning, minimise delays, and maintain efficient logistics operations., • Provide administrative support to external sales managers, including preparing quotations, monitoring tender submissions, and assisting with customer follow-ups., • Process customer returns, credits, and associated documentation in line with company procedures, ensuring all records are maintained accurately., • Maintain and update internal systems and customer records accurately, ensuring all order, delivery, and account information is kept up to date. Candidate Experience Required: • Strong communication and organisational skills, with the ability to build positive working relationships with customers, suppliers, and colleagues., • Ability to manage multiple tasks simultaneously, prioritise workload effectively, and work efficiently in a busy office environment., • Customer-focused approach with a professional, positive, and solution-oriented attitude towards customer service and problem resolution., • Self-motivated and proactive individual who can work using their own initiative while contributing effectively as part of a wider team., • Good administrative, numerical, and problem-solving skills, with strong attention to detail and accuracy in all areas of work., • Previous experience using SAP would be advantageous, although full training can be provided for the right candidate., • Good working knowledge of Microsoft Excel and other Microsoft Office applications would be beneficial but is not essential., • Reliable and detail-oriented, with the ability to consistently meet deadlines and maintain high standards of work., • Confident communicator with a professional telephone manner and the ability to communicate effectively with customers and colleagues at all levels., • Comfortable working in a fast-paced environment and adapting to changing priorities and business demands, • Specific product and industry knowledge., • Experience of dealing with both National & Independent What's included: • Pension Plan, • Annual yearly bonus for all employees, • Continuous development opportunities, • Reviews and progression opportunities, • Company social events, • Retail discounts, • Employee Plan, • Cycle to work scheme