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Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes. We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Head of Economic Regulation As a company operating in a highly regulated industry, maintaining trust with regulators, customers, and stakeholders is critical. We are seeking a Head of Economic Regulation to play a key part of shaping our regulatory strategy and positioning the organisation for long-term success. This role is a full-time, permanent position and can be based out of our Exeter, Bristol, or Redhill HQ. Salary will be discussed at the interview stage, depending on experience and skills. Reporting to the Director of Economic Regulation and Chief Strategy & Regulatory Affairs Officer, this role leads on economic regulation, market reform, and price review strategy, ensuring the business is well-positioned within an evolving regulatory landscape. You will combine strategic foresight, regulatory expertise, and stakeholder leadership to influence industry developments, strengthen regulator relationships, and drive effective regulatory outcomes. Key Responsibilities You will lead the organisation’s economic regulation strategy, monitoring, interpreting and influencing trends across the water sector, while developing long-term approaches aligned to market reform and increasing competition. A key part of the role will involve leading critical elements of periodic price reviews, including the development of regulatory business plans and the design of associated incentives, ensuring robust programme management and governance across all regulatory submissions. You will take ownership of charges policy and tariff strategy, including the delivery of pricing reforms, and play a central role in building and maintaining strong, effective relationships with economic regulators. This includes coordinating responses to consultations, investigations and inquiries. The role will oversee the regulatory reporting framework and supervision arrangements, ensuring compliance with licence obligations and merger undertakings. Working closely with Finance and Business Unit leaders, you will help balance customer affordability with financial sustainability, bringing expertise in utility risk, return and economic valuation. You will collaborate across Legal, Compliance, IT and Customer teams to ensure cohesive regulatory delivery, while driving business improvement through efficiency benchmarking and industry analysis. In addition, you will support capability building by delivering training and developing internal expertise in economic regulation. What We're Looking For Significant experience (7–10+ years) in economic regulation, ideally within the water or utilities sector Proven leadership experience (minimum 3 years managing teams or strategic programmes) Strong track record delivering regulatory programmes, including price reviews Skills & Attributes Strategic thinker with a proactive, solutions-led mindset Ability to translate complex regulatory frameworks into clear, actionable insight Strong stakeholder engagement and influencing skills Highly organised with the ability to manage competing priorities under pressure QualificationsRequired Professional qualification in Economics and/or Finance (or equivalent experience) Advanced skills in Excel and PowerPoint Desirable Leadership or management qualifications Experience in data analysis, investigations, or project management What Will Motivate You Shaping the future of economic regulation within a critical national infrastructure sector Driving innovation and change during a time of industry reform Building and developing high-performing teams Working at pace on complex, high-impact challenges Influencing strategy at the highest levels of the organisation Why Join Us? This is a unique opportunity to lead at the forefront of regulatory strategy, shaping outcomes that impact millions of customers while driving sustainable, long-term value for the busines What's in it for you: We know our people drive our success — so we’re committed to offering an excellent range of benefits, including: 30 days annual leave + bank holidays Bonus Plan Private Healthcare Company car or cash for car allowance Competitive contributory pension Share-save scheme Health benefits & wellbeing support programmes Group discounts Cycle to Work scheme Financial support services Development and training opportunities… and much more! Closing Date: 16th June 2026 We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

An ambitious UK automotive manufacturing group is seeking a Chief Operating Officer to oversee its multi-site operations. The Chief Operating Officer will have full accountability for all operational performance across the group’s UK sites.

The Chief Operating Officer (COO) will hold full operational responsibility for all service operations across the UK. Establish and maintain a unified national operating model.

Due to continued growth our client is seeking an Chief Operating Officer who has a solid track record in running a mid to large sized B2B marketing agency to come on board and take over the helm of the day to day internal management of this extremely successful agency. As this position as Chief Oper

A successful Chief Operating Officer - Retail should have:. This is an exceptional opportunity for a seasoned Chief Operating Officer - Retail to make a significant impact in the retail industry. Drive total retail operations performance, including sales productivity, store profitability, and standa

Chief Commercial & Operating Officer.

As Chief Operating Officer you will provide strategic leadership of the Chief Operating Office, aligning individual expert contributions toward a shared vision, and leveraging diverse skills for collective problem-solving. As Chief Operating Officer you will provide leadership across people, digital

We are seeking a Chief Operating Officer to supervise and manage sales across various platforms, achieve quarterly sales targets, and develop and implement effective marketing strategies that align with our short‑ and long‑term objectives. Autonomous and enterprising, capable of operating in a f

Black Lives in Music is seeking a Chief Operating Officer to support the organisation through its next phase of growth and impact.

Chief Operating Officer (COO) – Agribusiness. Position: Chief Operating Officer (COO) – Agribusiness. Watson & Fine is seeking a highly experienced and driven Chief Operating Officer (COO) to join our team at Watson and Fine Agribusiness.

The Chief Operating Officer (COO) is responsible for leading and managing the operational aspects of the Firm. In partnership with the Chief Information Officer, leverage technology and automation solutions to streamline operations and enhance productivity. Determine annual operating plans and prior

Chief Financial Officer & Operating Officer. Chief Financial Officer & Operating Officer. Lead firm-wide change programmes — from process improvement and operating model redesign to major capital initiatives.

Reporting to the Chief Executive Officer (CEO), the Chief Operating Officer (COO) at Birmingham Diocesan Multi-Academy Trust (BDMAT) will work closely with MAT Educational Leads (MELs) and the Chief Finance Officer (CFO) to provide strategic leadership across the Trust. Acting as the Trust’s Data

Chief Operating Officer (COO) to oversee the daily operations and ensure the execution of business strategy.

We are in an exciting phase of implementing our founding charter, and this role will oversee the construction of the operating infrastructure by which our programmatic work is delivered.

Job Title: Chief Operating Officer (COO).

OMNES is a contemporary fashion brand built around strong product, accessible pricing and responsible production.Founded in London, the business operates across DTC, retail and strategic wholesale partnerships, with ambitious plans for continued UK and international growth.We are looking for a high�

Black Lives in Music (BLiM) is seeking a Chief Operating Officer (COO) to oversee its mission-driven operations in Greater London.

Establish clear KPIs, accountability, operating rhythms and performance management.

As Constantia Healthcare Group continues to grow and strengthen its position as one of the North’s most progressive health and social care providers, we are beginning the search for our new Chief Operating Officer.

Help ensure teams are aligned, focused and operating effectively.

The EMBRACE Chief Operating Officer will manage all parties within the global consortium and key stakeholders to set up and maintain an operational framework that meets the regulatory requirements of each partner country and organisation to meet EMBRACE’s ambitious goals. The EMBRACE Chief Operati

Harrison Scott Associates is seeking an exceptional executive leader to optimize their business strategy within the Print & Packaging sector.This role focuses on delivering shareholder value by overseeing the business plan, annual budgeting, and governance systems.The ideal candidate will have exten

A Chief Financial Officer (CFO), Chief Operating Officer (COO), Chief Business Officer or Director of Finance and Operations within the education sector. Chief Finance and Operations Officer (CFOO) | Lumero Educational Trust | BR7 | £118,000–£135,000 | Permanent | Hybrid. Lumero Educational Trus

The Chief Operating Officer will play a crucial role in ensuring the estates and site leadership and management, IT services and technology and the sustainability and growth strategy of our Trust. We are looking for an exceptional individual to join the Central Services team at St Oscar Romero Catho

Mandarin Recruitment is seeking a Chief Operating Officer for a London-based wine & spirit company.

The new Chief Operating Officer will provide strategic leadership and operational management for Finance, IT, Governance and Safeguarding, Central Services (including property & facilities, Health and Safety and Office Management), Data Protection/Information Security, procurement and contract manag

Camden Disability Action (CDA) is seeking an exceptional Chief Operating Officer (COO) to play a pivotal role in shaping and delivering our mission as a leading user‑led charity for Disabled people. Due to the nature of the Chief Operating Officer role and the space‑based approach of the Greenwo

Chief Operating Officer (605907) London, England. Our client is seeking a dynamic Chief Operating Officer (COO) to join their team in the data centre sector. Job Title: Chief Operating Office.

We now seek a new Chief Executive to lead the organisation into the next stage of our strategic development. The next Chief Executive will play a central role in ensuring this investment is well governed, affordable and aligned to our charitable purpose. We are seeking to appoint a Chief Executive w

Head of Data Centre Operations (Facilities Management) - Regional.We’re seeking a senior operations leader to take full ownership of live data centre environments across a large-scale, multi-site portfolio.This role is focused on operational excellence post-construction, ensuring the highest level

The Chief Operating Officer (COO) provides strategic and operational leadership across all frontline services, accommodation provision, organisational infrastructure, and compliance functions within the charity.

Demonstrable experience operating as a strategic partner to a CEO, founder or MD. Comfortable operating within fast‑paced, founder‑led SME environments.

ST GILES TRUST is looking for a Chief Operating Officer to provide strategic leadership and operational management in areas including Finance, IT, and Governance.

Reporting to: Chief Executive OfficerContract: PermanentLocation: London, with regular travel to Hinxton, CambridgeshireSalary: £150,000 - £170,000 dependant on experienceHybrid working: At least two days a week on siteClosing date: Sunday 31st May 2026Interviews: Mid-End JuneThe Health Data Resea

Currently experiencing significant expansion, they are looking for a new executive board member through the appointment of a high‑calibre Chief Operating Officer. Proven experience as Chief Operating Officer or in a relevant senior operational role.

Chief Operating Officer (COO) to oversee the company's strategic operations and drive efficiency across all departments.

Join us as our Chief Operating Officer, Finance. As Chief Operating Officer (COO), Finance, you’ll provide integrated leadership across Finance, ensuring the function runs safely, efficiently and in line with strategic ambitions. Confidence operating in complex stakeholder environments and engagin

We have an exciting opportunity for a Chief Operating Officer role in a London-based wine & spirit company. Imaginative, meticulous, autonomous, enterprising, and capable of operating in a fast-paced, quickly changing workplace with little guidance.

We are seeking a Chief Operating Officer (COO) for overseeing the day-to-day administrative and operational functions of the business. Budget Oversight: Collaborate with the CFO to manage the company's operating budget, controlling expenses and identifying opportunities to improve cost efficiency an

The Chief Operating Officer (COO) is responsible for leading and managing the operational aspects of the Firm. In partnership with the Chief Information Officer, leverage technology and automation solutions to streamline operations and enhance productivity. Determine annual operating plans and prior

The Institute of Ismaili Studies is recruiting.The successful candidate will lead The Institute’s core corporate functions, including Finance, People and Culture and IT, ensuring they operate cohesively and in alignment with institutional priorities.They will support sustainable financial planning

The Association Of British Orchestras is seeking a COO to lead operational strategies and support organisational culture advancement.This role is critical to ensure efficient operations and enable strategic leadership from the CEO.As COO, you will manage finances, oversee people management, and enha

Wellcome Trust is seeking a Chief Operating Officer for the Health Data Research Service (HDRS) based in London.