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Job Title: Facilities Manager - Soft Services \n Location: Hybrid, Head office Burntwood, Staffordshire \n Hours: Full-time, permanent, 35 hours per week \n Salary: up to £33,000 per annum DOE \n Reports to: Maintenance Manager \n \n \n \n About the role \n The Soft Services Manager is responsible for leading, coordinating, and monitoring all soft services delivery across the Busy Bees estate. This includes cleaning, grounds maintenance, pest control and waste services. \n The role ensures all centre-facing services are delivered to high standards, remain compliant, minimise disruption, and provide a safe, clean, and welcoming environment for children, parents, and staff. This is a really opportunity to make a difference. \n \n \n \n About Busy Bees \n Founded in 1983, Busy Bees is the UK’s largest early years provider and the third largest globally, there has never been a more exciting time to join our growing team. \n At Busy Bees, we offer a supportive, collaborative environment where your career can thrive. From competitive pay to ongoing professional development, you’ll be part of a company that truly invests in its people. \n \n \n \n About the Benefits \n\n • Sector leading Family Leave.\n, • Big Benefits. Dedicated 24/7 employee benefits platform Hive (Reward Gateway)\n, • with retail, cinema, and travel discounts\n, • 35% Childcare discount.\n, • 33 days holiday inclusive of bank holidays and an extra day off for your birthday every year\n, • Further Training and development.\n\n \n \n \n \n What You’ll Be Doing \n\n • Lead the delivery and continuous improvement of soft services across all Busy Bees settings.\n, • Oversee cleaning standards, schedules, materials, audit processes, and ensure compliance with hygiene requirements in childcare environments.\n, • Manage grounds maintenance contracts, ensuring outdoor spaces are safe, well-maintained, and child friendly.\n, • Coordinate pest control programmes across the estate, ensuring preventative measures and rapid response to issues.\n, • Oversee waste management contracts, ensuring safe disposal, recycling practices, and environmental compliance.\n, • Act as first-line escalation point for cleaning concerns, pests, landscape issues.\n, • Manage and triage incoming queries from centres efficiently, providing solutions or contractor instructions.\n, • Monitor and analyse recurring issues, implementing root-cause improvements.\n, • Manage relationships with all soft-service providers.\n, • Monitor performance for each contract area through KPIs, SLAs, and regular review meetings.\n, • Ensure all providers adhere to Busy Bees standards, safeguarding requirements, and health & safety legislation.\n, • Assist with minor facilities duties when required, such as ensuring deliveries are correctly handled and distributed.\n, • Directly support the day-to-day function of the National Support Centre (NSC), including distribution of post and ensuring staff & visitor facilities and refreshments are available, stocked and running efficiently.\n, • To support the National Support effectively, 3-4 days in the office would be expected.\n, • Arrange and assist with ad hoc meeting and events for NSC teams.\n, • Ensure all soft services comply with industry regulations, safeguarding expectations, and health and safety standards.\n, • Maintain documentation associated with cleaning chemicals, COSHH, pest treatment plans, and security procedures.\n, • Conduct regular audits of centres to ensure adherence to Busy Bees soft-service policies.\n\n \n \n \n Skills & Experience We’re Looking For \n Essential \n\n • Experience managing soft services in a multi-site, regulated, or high-traffic operational environment.\n, • Strong understanding of cleaning standards, pest control practices, grounds maintenance, and waste protocols.\n, • Contractor management experience with the ability to challenge performance and drive service improvements.\n, • Excellent communication and organisational skills.\n, • Ability to manage high volumes of operational queries in a calm, structured manner.\n, • Competent with digital systems, including auditing tools and sign-in/compliance platforms.\n, • Desirable but not essential, IWFM qualification (Level 3 or above) or equivalent soft services/facilities certification.\n, • Health & Safety training (e.g., IOSH Managing Safely).\n, • Experience supporting childcare, education, or safeguarding environments.\n, • High attention to detail and commitment to maintaining safe, clean environments.\n\n

Busy Bees Nurseries is seeking a Facilities Manager - Soft Services to lead cleaning, grounds maintenance, pest control and waste services across our childcare settings.

Busy Bees is seeking a Facilities Manager - Soft Services to lead cleaning, grounds maintenance, pest control and waste across our childcare estate.

Busy Bees In Portishead is hiring a Facilities Manager - Soft Services to lead cleaning, grounds maintenance, pest control, and waste services across our estate.

We are currently recruiting on behalf of our client, a leading facilities management provider, for an experienced Project Cleaning Manager to support a student accommodation cleaning programme across multiple sites throughout the South West of England this summer. Managing summer cleaning operations

COREcruitment is seeking an Area Manager to oversee cleaning services across multiple sites including Milton Keyenes, Northampton and Bedford.

Mitie is seeking a Project Engineer / Manager to lead and deliver tasks on the Sellafield site in Cumbria, ensuring compliance with CDM, health and safety, and client requirements.

Cleaning Quality Assurance Manager. The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. Complete and record checks on cleaning machinery and equipment for health & saf

Previous experience within a Key Account Manager or similar role. As the Service Key Account Manager you will be joining our Service Department and will be responsible for managing and overseeing key accounts for the Argus Service Department. Providing reports and updates to the Service Manager on k

Churchill Services is seeking a dedicated Cleaning Site Manager to oversee a large shopping centre contract in central Cambridgeshire. You will manage day-to-day operations, ensure high cleaning standards, and lead a team of supervisors and operatives while acting as the client liaison. In this role

Mitie is seeking a Service Key Account Manager to join the Service Department in Stourbridge, reporting to the Service Department Manager. The ideal candidate will have prior Key Account Manager experience, familiarity with service-based contracts, and strong communication and organizational skills

We’re looking to recruit an In-Store Cleaning Manager. You’ll be supervising the team responsible for delivering a high-quality cleaning service to Sainsbury’s store, but you’ll also be carrying out some cleaning tasks yourself. To be successful in this role you’ll be an experienced team m

PDA Search & Selection is recruiting an Area Cleaning Manager to oversee cleaning operations across approximately 30–35 retail sites on a mobile basis.

Churchill Group is seeking an experienced Cleaning Account Manager to own a diverse portfolio of contracts across the North East, based across Tyne & Wear and Teesside. You will lead cleaning services across education, commercial office and NHS environments with direct line management responsibility

Churchill Services in Cambridge and Uttlesford is seeking an experienced Cleaning Account Manager to oversee a portfolio of sites and lead a team of cleaning operatives and supervisors. Ideal candidates will have proven leadership, budgeting experience, and a solid understanding of Health & Safety i

Manage a cleaning team across multiple sites, including recruitment and staff development. Deliver routine planned and periodic cleaning to a high standard. Address issues professionally and elevate to line manager when necessary.

Robertson Group in the UK is seeking a Cleaning Manager for our Tameside operation, based from our Margaret Street office and covering 8 local schools. The role combines hands-on delivery with KPI-driven management of cleaning services, staff, rotas and training compliance. You will work with school

You'll work with the Facilities Manager and site teams, handling emails, reports, filing and data, and you'll build hands-on experience across administration, customer service and project.

Carry out regular performance reviews for cleaning operatives and provide feedback to Cleaning Operation management. Proactively identify and report security risks to your manager. Create, update and deliver site cleaning risk assessments and COSHH documentation, ensuring controls are implemented an

As Cleaning Account Manager, you’ll:. As Cleaning Account Manager, you’ll have:. This role is ideal for an organised, people-focused leader who is passionate about motivating teams, building strong relationships, and ensuring high‑specification cleaning standards are consistently achieved.

Facilities Coordinator, Facilities Administrator, Contract Support, Office Manager or Assistant Facilities Manager. You’ll work closely with the Facilities Manager and wider site team, supporting the day-to-day operation of the contract and helping ensure essential services are delivered efficient

We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable. Oversee and assist with the cleaning of the floors, communal areas, stairwells and washrooms (plus other ad hoc areas

A Cleaning Account Manager role at Allscreens Nationwide Ltd in the Suffolk and South Norfolk region. You will oversee cleaning operations for a portfolio of schools and commercial contracts, leading teams and ensuring high-specification cleaning standards are consistently achieved.

As Cleaning Manager, you will have overall responsibility for the delivery of the Cleaning Service for our client in Tameside in line with KPIs. Previous experience as a Cleaning Manager across multiple sites. Managing cleaning staff and supervisors, training compliance and rotas.

A llscreens Nationwide Ltd in the North East is seeking an experienced Cleaning Account Manager to take ownership of a diverse portfolio across education, commercial offices, and NHS environments. Reporting to the Operations Manager, you will drive service excellence, enforce health and safety stand

Arcus FM Limited is seeking an In-Store Cleaning Manager for Sainsbury’s Marsh Mills - Plymouth. You will supervise a cleaning team in a busy retail environment, ensuring high standards and smooth daily operations. Responsibilities include recruiting and training the Cleaning team, planning rotas,

Winner Recruitment is recruiting a Cleaning Supervisor to oversee multiple sites across Bristol. This is a hands-on leadership role responsible for maintaining high cleaning standards while guiding a team of cleaners. The role offers a clear development pathway into an Account Manager position, with

Mitie Cleaning & Hygiene Services is seeking a proactive training-focused manager to drive the development of security officers on the B&Q contract. You will support the Account Director and Operations Manager, ensuring training standards meet SLAs and KPIs while leading a team of officers.

Churchill Group is hiring a Cleaning Manager for Teesside Park. This role involves overseeing the day-to-day cleaning operations, leading a team, and ensuring all health and safety standards are met. The ideal candidate must have supervisory experience in cleaning, relevant certifications, and excel

Complete and record checks on cleaning machinery and equipment for health & safety; escalate defects to Facilities Manager for repair and remove unsafe items from service. Cleaning Operations Manager – GEDU Global Education. Collect data and prepare KPI reports (audit scores, SLA compliance, atten

A leading facilities management company in Greater Lincolnshire is seeking a Cleaning Manager to oversee cleaning operations and manage staff within a dedicated team.

To maintain and promote the Mitie brand and reputation by providing an industry leading security provision, whilst being integrated into the Mitie duty manager roster. Supports the Operations Manager with INITIAL investigation(s) for Customer complaints, and any other investigations as and when requ

STEP Academy Trust in England seeks an Assistant Site Manager for High Cliff Academy to support a busy site and ensure smooth daily operations. The role emphasizes leading cleaning staff, light maintenance, and upholding health and safety duties.

Churchill Group in the Suffolk region is seeking a Cleaning Account Manager to oversee cleaning operations for a portfolio of schools and commercial contracts across Suffolk and surrounding areas. You will be the main point of contact for clients, delivering high-level service and leading cleaning t

Seeking a Sales Manager to lead BRS Cleaning Contractors' sales strategy, focusing on commercial growth and pipeline development within the UK construction sector.

Due to expansion Direct Cleaning Services are looking to recruit a suitable Area Site Support Manager to manage the cleaning of several sites within the Lincolnshire area. The main objective of the Area Site Support Manager is to ensure that the daily cleaning service is being delivered to all sites

CONTRACT MANAGER – Contract Cleaning. We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. We are looking for an experienced Contract Cleaning Manager who wants to assist in m

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

You must have ability to motivate staff and demonstrate initiative, ability to form positive relationships with service users and colleagues and to work as part of a team, ability to communicate effectively and clearly with services users, colleagues and managers both verbal and in writing with a re

A snapshot of your day:Takes overall responsibility for the team’s workload and service to members Monitors the team’s performance against Service Level Agreements and client deadlines Conducts regular one-to-one discussions for all team members and undertakes formal Personal Devel

Aviagen is a global poultry breeding company with a comprehensive portfolio of breeding stock marketed under well-known brand names.Through innovation and expertise, Aviagen helps customers worldwide deliver sustainable, high-quality poultry while improving bird performance, health, and welfare.As A

This position reports to:Local Division ManagerIn this role, you will have the opportunity to develop existing business and bring new business opportunities by supporting partners and customers through relevant knowledge and domain expertise.

Government security clearanceA full understanding of the Government & Safety environment and its drivers Sound understanding of current market competition Ability to effectively interact with and gather information from high-level managers and senior officers Awareness of the need for customer re

Shift Team Leader (Atlas Point)Croda is a FTSE100 organization driven around our purpose of Smart Science to Improve Lives.With over 6,000 employees across 39 countries, we are focused on the research and development of novel and highly sustainable raw materials for the Life Sciences and Con

In the absence of the catering management team you will deal with immediate issues of team performance, in line with the relevant HR procedures, reporting any major issues to your manager(s). CS plays a key role in the quality of the student, staff and visitor experience, providing services across d

DescriptionSenior Chemist (Team Leader) – HazPack | Internal OpportunityWe are looking for an experienced Senior Chemist to lead the HazPack Chemist team.You'll manage the team, plan and prioritise workloads, schedule daily jobs and ensure resources are deployed effectively to deliver a safe, comp

Requisition ID 66197Position Type FT PermanentWorkplace Arrangement About the roleWe have the opportunity for Production Team Leaderto join our Kerry Team in Coleraine, Co.This is a full-time, permanent position on 12-hour shifts, alternating between day and night shifts.Where will you work?In Ke