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Location: IsleworthSalary: £29,739 – £31,846 (FTE)Hours: 9am- Monday to Friday (40 hours per week, includes 1-hour paid lunch break) Temporary to Permeant position at £15.00 per hour depending on experience. About the Role My client is based in Isleworth in an educational setting and seeking a Site Assistant to join their team. They are a multi-faith school with a strong community ethos, committed to creating a safe, welcoming, and supportive environment for pupils and staff. Their focus is on service, respect, and helping everyone reach their full potential. Key Responsibilities • Act as a key holder, opening and locking the school as directed by the Senior Site Manager., • Receive deliveries, distribute goods, and maintain accurate records., • Set up and clear away furniture for school events and provide general porterage support., • Maintain tidiness and safety of outdoor areas, including litter removal and gritting paths during icy conditions., • Carry out minor maintenance and repair work on buildings and report issues requiring contractors., • Monitor health and safety compliance and report concerns promptly., • Supervise school gates to prevent unauthorised access when required., • Escort contractors on-site, ensuring adherence to safety procedures and quality standards., • Assist with cleaning and site clearance during adverse weather conditions., • Respond promptly to site requests logged via the site team inbox and in house system., • Comply with safeguarding, health and safety, confidentiality, and data protection policies., • Promote equality and diversity in line with the school’s ethos., • Attend relevant meetings and training sessions., • Communicate effectively with staff and pupils.

A multinational logistics company are hiring a Facilities Manager for their office & warehouse sites. Your new company Our client are a multinational logistics company with a nationwide portfolio. They are hiring a Facilities Manager to join their central facilities & property team to deliver hard and soft service facilities, as well as projects & upgrade works, to their corporate office and warehousing sites in Heathrow. This is a site-based role operating Monday - Friday. Your new role As Facilities Manager, you will be responsible for operational management of all facilities services for the corporate office and other properties on site, including warehousing. You will ensure a safe, compliant, and high-quality working environment. You will be required to develop and maintain a logical and realistic approach to minimising all building-related risks associated with the site. You will be responsible for ensuring the property is subject to necessary upgrades and maintenance so it remains of a high standard - this is to be achieved within the allocated budget. A summary of the key aspects of the role are: • Hard services maintenance management., • Projects - ensuring refurbishments, upgrades, and construction works are delivered as necessary., • Soft services management - this includes cleaning, security, catering, waste, post room, and other services., • Commercial facilities and maintenance management experience., • Relevant facilities / property / engineering / construction qualifications., • Full UK driving license., • CIOB / RICS is preferred, however not essential., • Strong stakeholder communication skills., • Line management experience., • c£61,000 salary (exact figure TBC), • Company car / car allowance (£6,700), • Annual performance-based bonus (c10%), • 25 days leave + bank holidays (options to buy additional days), • 5-6% pension contributions, • Life assurance If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4785027

Our client is one of the worlds leading data centre specialists who maintain data centres in the UK, Europe and World Wide. They now have an opportunity for a M&E Shift Engineer to join the team on a permanent basis.\n \nResponsibilities:\n\n* Maintaining and keeping in good repair, the buildings mechanical & electrical systems along with all associated component parts of Data Centres.\n* Routine tests, checks and record keeping for all the buildings systems\n* Maintain water systems and all records to the highest standard in accordance with L8 Legislation.\n* Undertake daily walk rounds of client areas and plant rooms to note and rectify any defects and to maintain Plant rooms in a clean, tidy and safe condition.\n* Liaise and arrange sub contractor support and effectively manage and control all sub-contractors, including cleaning.\n* To monitor the buildings environmental temperature, humidity, and space conditions and ensuring that they are maintained in accordance with the business requirement\n* To monitor and adjust as deemed necessary, the building management systems (BMS) to control the buildings HVAC to optimal levels of efficiency.\n* Provide rapid and effective response to customer and helpdesk calls and defects.\n* Provide innovative solutions to improve building, plant and system energy efficiency.\n* Manage, rectify and record defects through the Help Desk to ensure all are rectified within SLA timeframes.\n* Keep the Shift Manager and Operations Manager briefed on all issues and progress.\n* Raise hazard, incident and flash reports\n* Use the Log Book System to store all records and certification for the site.\n* Manage defects to completion; including full investigation, sourcing materials, provision of quotes, raising of Purchase Orders and arrangement of rectification.\n\nThey are looking for a Shift Engineer.\n\nSalary upto £62,500 + bonus \nContinental Shift (4on, 6off, 4on, 4off, 6on, 4off......14 shifts per 28 days) \nOvertime Available at 1.5x hourly rate\nPension\n20 Shift Days Holiday\nCycle to work Scheme\nLife AssuranceThere will also be a great opportunity to progress within supervisory and management positions etc.\n\nTo be considered for the post you will need to have relevant electrical qualifications and experience in a similar role carrying out building services maintenance in a critical environment.\n\nCity and Guilds, NVQ or equivalent is essential.\n\nThis job involves the maintenance and upkeep of the building systems, AHUs/ Lighting/Power/UPS/HV/Generators/Cooling systems/BMS/Faultfinding etc. The HV ticket doesn't necessarily need to be in date.\n \nIf you would like to be considered for this incredible job opportunity, apply now online or contact Tarik Bell-Ross on (phone number removed) / (url removed)\n\nRG Setsquare is acting as an Employment Agency in relation to this vacancy

Estates and Facilities Contract Manager Leek Wootton Permanent Contract Full Time Salary £43,668.00 - £49,716.00 Those currently eligible on the redeployment register will be given prior consideration. The main purpose of the role is to manage and oversee facilities and estates related contracts, ensuring that services such as maintenance, cleaning, grounds works and security are delivered efficiently on time, and within budget. The role includes contract negotiation, performance monitoring, financial oversight, and forward planning to support the organisation’s operational and compliance needs. Main Responsibilities: Contract and Financial Management: Manage a portfolio of estates and facilities contracts, ensuring compliance with procurement policies and effective budget control. Monitor expenditure against contracts and provide regular financial updates to the Head of Business Operations. Vendor and Stakeholder Relations: Work alongside Contracts & Procurement as the facilities and estates representative in negotiations with suppliers and maintain strong working relationships with internal and external stakeholders to ensure service delivery aligns with organisational needs. Performance Monitoring: Conduct regular audits and reviews of contracts and service level agreements (SLAs), ensuring that all contractual obligations are met and performance issues are addressed promptly. Operational Oversight: Working with Facilities Managers and the Health & Safety officer to ensure all facilities are safe, well-maintained, and compliant with health and safety regulations and statutory requirements initiating an escalation process to contractors if standards are not met. Problem Resolution: Resolve technical, contractual, and operational issues in a timely and cost-effective manner, escalating to the Estates Manager and Contracts and Procurement where necessary. Business Planning: Through the contractual management process, contribute to long-term planning for facilities management, including forecasting future needs, recommendations on budget allocation, and supporting sustainability initiatives. Compliance and Risk Management: Ensure all contracts adhere to relevant legislation including health and safety, environmental, and building regulations such as Health & Safety at Work Act 1974, Building Safety Act 2022 etc. Systems and Data Management: Utilise internal systems, including CAFM software, to manage estates data, monitor contract performance, and support decision-making. Ensures accurate record-keeping, interrogate data to identify trends and risks, and contributes to service improvement through data-driven insights. Knowledge: Minimum of a vocational qualification (Level 4-5) in relevant work areas and related disciplines for example, business administration, construction management, surveying etc. or 5yrs+ experience on contract or strategic management In-depth understanding of facilities and estates contract management, including procurement and supplier performance frameworks. Strong knowledge of health and safety legislation, building regulations, and compliance standards relevant to estates and facilities. Familiarity with service level agreements (SLAs), key performance indicators (KPIs), and contract law. Awareness of sustainability and energy efficiency practices in facilities management. Understanding of public sector operations and procurement processes (desirable). Experience: Desirable is police or public sector experience. Proven experience managing facilities-related contracts (e.g., cleaning, maintenance, security) in a complex or multi-site environment. Demonstrated ability to monitoring budgets, monitor financial performance, and deliver cost-effective solutions. Experience in negotiating and managing supplier relationships and resolving contractual disputes. Track record of conducting audits, performance reviews, and ensuring compliance with SLAs. Experience working with internal stakeholders and external partners to deliver operational improvements. Key Skills: Strong management and coordination skills, with the ability to influence and manage stakeholders at all levels. Excellent negotiation and contract management skills. High level of financial literacy and ability to manage and report on budgets. Analytical skills to assess performance data and identify areas for improvement. Proficiency in Microsoft Office and facilities management systems (e.g., CAFM). Clear and confident communication skills, both written and verbal. Ability to manage competing priorities and work under pressure. Special Conditions: Regular travel throughout Warwickshire. Potential to be site-based depending on contract management requirements. We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

SRG are recruiting for a QC Microbiology Manager to join a GMP manufacturing site in North Yorkshire. Overseeing Microbiological QC activities, in this role you will be responsible for all Microbiological testing activities, regulatory compliance, and continuous improvement across Environmental monitoring, utilities and laboratory systems. The Role As the QC Microbiology Manager, you will lead and develop the microbiology team, ensuring smooth day to day QC laboratory operations and efficient analysis to support product delivery. Key responsibilities will include: • Leadership, coaching and development of the QC Microbiology team, • Technical oversight of analysis including water testing, (LAL/Membrane filtration), bioburden testing & environmental monitoring., • Overseeing the investigation of OOS results, deviations & Microbiological excursions., • Support process, product and cleaning validation activities., • Contribute to the continuous improvement of the site and processes. Requirements • BSc (Hons) in Microbiology or a related scientific discipline, • Proven leadership experience in a GMP QC microbiology laboratory, • Strong working knowledge of EU, USP, and ISO microbiological standards, • Experience with environmental monitoring, water testing, and bioburden testing, • Confident in leading, coaching, & developing a microbiology team., • Confident communicator with sound problem-solving and data analysis skills

This role is all about co-ordinating all aspects of kitchen production so that food is prepared to the agreed standard and that time deadlines are met Key Responsibilities To implement and supervise all aspects of kitchen control e.g. menus, hygiene, health and safety, staff, cleaning and waste control. To identify and recruit all grades of staff under your control within the agreed guidelines. To supervise and develop staff using the available company resources, to maximise their potential. To order catering consumables from current nominated suppliers in line with Company Purchasing policy. To have full understanding of H.A.C.C.P, to ensure all staff adhere to H.A.C.C.P and all documentation are completed and sighed are by the appropriate members of staff To complete monthly audits for kitchen reporting any finding to home manager To prepare menus for the nursing home taking into account the content, balance, colour and nutritional values, inline with agreed budget. To consult with residents on a regular basis to ensure that their needs and choices are being met. To prepare special diets for residents as directed by the nursing staff. To maintain the agreed stock levels of food. To implement and maintain an agreed deep cleaning schedule for the kitchen. To carry out stock takes at the end of each month. To implement four weekly rota. To work within agreed budget guidelines on staff costs and consumables and to co-operate in any action necessary so as to keep to budget. To assist in the preparation of function menus and costing. To co-operate with requests from the Home Manager and residents wherever possible. To attend resident/relative meetings whenever possible. To carry out staff supervision adhering to home policies. To complete all staff personal development reviews. Skills & Experience Significant and relevant high cover kitchen experience Day to day management of a kitchen team, including staff meetings Proven competency in nutritionally balanced menu planning Ability to cater for specific dietary needs Efficient ordering and record keeping Stock control Working within a budget Proven communication skills, both written and verbal Strong organisational and planning skills Self motivated, flexible and enthusiastic Works collaboratively with others sharing ideas and information at all times bility to maintain staff discipline and morale Has the ability to delegate stretching responsibilities to develop people Effectively builds trust with a consistent approach between actions and words Has the ability to raise standards through innovation and new ideas Will take responsibility for issues and resolve them. Qualifications GCSEs (or equivalent) including English and Maths Catering Diploma (City & Guilds/BTEC) Health and Safety and Food Hygiene Certificates TPBN1_UKCT

Our client is seeking an experienced Operations Manager to take responsibility for the day-to-day operational management of a high-profile mixed-use estate, ensuring the environment is maintained to an exceptional standard for occupiers, visitors, and stakeholders. This is a hands-on leadership role focused on delivering first-class soft services operations across a busy and customer-focused estate environment. The salary on offer for this role is up to £68,000 plus a competitive benefits package. The successful candidate will oversee all soft services provisions including security, cleaning, reception, concierge, and landscaping, working closely with specialist service partners to ensure consistently high standards are achieved across the estate. You will be responsible for monitoring contractor performance against agreed service levels and KPIs, managing operational reporting, approving invoices and purchase orders, and supporting the ongoing improvement of operational processes and customer experience initiatives. Working closely with wider property, residential, and engineering teams, you will play a key role in maintaining compliance across all communal and public areas, ensuring health & safety standards, statutory obligations, and risk management procedures are effectively implemented and monitored. The role will involve regular estate inspections, incident management, oversight of security operations, and ensuring all contractors operate in line with company policies and environmental objectives. The position will also support events and occupier activities across the estate, requiring excellent communication and stakeholder management skills, alongside the ability to manage multiple priorities within a fast-paced operational environment. A strong focus on service excellence, ESG initiatives, and continuous improvement is essential. Candidates should demonstrate previous experience managing soft services operations within a large commercial property, mixed-use development, retail destination, or similarly busy public-facing environment. You will have experience managing outsourced service partners, overseeing operational budgets, and maintaining detailed compliance and reporting systems. Strong leadership, organisational, and communication skills are essential, along with the ability to work proactively and respond effectively to operational challenges. A NEBOSH qualification or equivalent health & safety certification is required for this role. Experience within property management, commercial real estate, or retail environments would be highly advantageous as well

Technical Facilities Manager – Leading FM Provider - White City, West London – Up to 65K Would you like to work at an extremely high profile building in West London? Have you got a proven track record within the FM industry? If so please read on... An excellent opportunity has arisen to join one of the leading companies in the facilities industry. They are looking for a site based Technical Facilities Manager to work on at a high profile commercial building based in White City, West London. The building is home to a leading research institution and the main purpose of the role will be to ensure that all facilities within the building are maintained to a very high standard. Key responsibilities: Oversee and manage the total fm package on site including M&E, cleaning, security, events and helpdesk. Coordinate contractor call out and attendance for all proactive and reactive works Coordinate survey, quotation and presentation of competitive pricing for works packages as required Assist with vendor relationship management, ensuring agreed service levels are attained Assist with financial activities Maintain contracts schedule and flag up expiring contracts for renewal to FM Assist with space planning and office moves coordination Carry out monthly office inspections and close out related actions Coordinate ad hoc security cover with relevant contractor as required Assist in building team processes and procedures to support consistent outcomes Porterage of packages and other office furniture Oversee printing, binding & mailroom tasksApplicants for the role must be able to meet the following criteria: Ideally fully electrically or mechanically qualified to a recognised standard. 2-3 years of proactive facilities or office management experience within a corporate environment Good understanding of key office infrastructure (HVAC, electrical, plumbing, security, cleaning, helpdesk) Strong organisational skills Ability to handle multiple overlapping priorities and manage own workload Strong understanding of Microsoft office suite and in particular Excel, Word and PowerPoint IOSH Working/Managing Safely Excellent interpersonal and organisational skills

Hygiene Manager (Food Production) - Largest biscuit factory in Europe We're recruiting for a Hygiene Manager to take ownership of cleaning and food safety standards within a fast-paced food production environment. This is a key operational role where you'll lead a team of around 30, ensuring all production areas and machinery are cleaned safely, effectively, and in line with strict hygiene and compliance standards. If you come from food manufacturing and understand the importance of hygiene in keeping production running safely and efficiently, this is a role where you can make a real impact. The Role Lead, manage and develop a team of ~30 hygiene operatives Take full ownership of hygiene standards across production areas Oversee the safe strip-down, cleaning, and reassembly of machinery Ensure compliance with food safety, hygiene, and H&S procedures Manage the correct use of chemicals and cleaning equipment Support site operations in maintaining safe, efficient production Identify risks, resolve issues, and drive continuous improvement What We're Looking For Experience as a Hygiene Manager or Supervisor within food manufacturing / FMCG Strong understanding of food safety and hygiene standards (HACCP) Experience cleaning production machinery and equipment Knowledge of COSHH and safe chemical handling Proven experience leading teams in a production environment Organised, proactive, and confident working in a fast-paced setting Why Apply? Monday-Friday working pattern Key leadership role within a live production environment Real ownership of hygiene standards on-site Stable, long-term contractBenefits include: Virtual GP access Financial wellbeing support & early pay access Flexible lifestyle benefits platform Ongoing training and development Interested? If you're currently working in food manufacturing hygiene and ready to step into (or continue in) a leadership role with real responsibility, get in touch for a confidential chat. RG Setsquare is acting as an Employment Agency in relation to this vacancy

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We are LLW employer, offering annual pay reviews 22 days holiday allowance, plus bank holidays Free GOLD gym membership? Enhanced Maternity and Paternity leave?and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and e ye care vouchers Sustainability Perks - cycle to work and e lectric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As Aquatics Manager, you will be responsible for proactively managing the Lifeguarding teams' performance, health and safety on poolside, coordinating wet side timetables, events and rotas and setting team targets. As a Duty Manager you will also be responsible for the day-to-day running of our Leisure Centre, ensuring a safe, enjoyable and quality customer experience. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. You will also be a key holder for the building and therefore, will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required. Key Responsibilities Line management responsibilities for recruitment, induction, delivering company training, appraisal, development, and performance management of staff, including one-to-ones Ensuring staff attend NPLQ CPD's, whilst ensuring record-keeping, and verification requirements are complied with at the Centre Deliver a comprehensive aquatics programme, inclusive of; swimming timetables and school holiday activities designed to meet the needs of the local communities. Coordination of events and activities like gala's and holiday camps. Oversee the organisation of the pool timetable. Responsible for the daily, weekly and monthly pool plant operations, tasks and checks. Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system. Provide first class customer service to all users of the facility. Supervise and coordinate regular maintenance and cleaning of the facility. Drive and achieve centre financial targets and KPIs, including customer service targets, occupancy targets, revenue targets, payroll costs and participation levels. Track, measure and report on the effectiveness of aquatic programmes, including membership indicators and business plan objectives, in line with Lampton's reporting procedures. Experience and Qualifications Required First Aid at Work Qualification National Pool Lifeguard Qualification (NPLQ) Ideally hold or be able to work towards a Pool Plant Operator Qualification RLSS Trainer Assessor required, but full training can be provided Previous experience of managing operations within the leisure sector, with experience of wet side operations Previous supervisory experience The ability to communicate clearly, influence and motivate staff. Experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment is essential. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). TPBN1_UKTJ

JOB TITLE: Facilities Events Porter LOCATION: Full time office based, Ealing (W5 2HL) PAY RATE: £16.60 paye (per hour) START DATE: ASAP DURATION/Hours: 3-month initial contract/ 35 hours a week (Shift will be 07:00 - 14:30 / 12:00 - 19:30 Monday to Friday with the occasional weekend cover) Role purpose: To assist the EalingFM and Hospitality & Events teams to develop a commercial culture & customer-focused environment for all events and meetings at Perceval House, Ealing Town Hall, Greenford Hall and at any other LB Ealing venues as required. To provide porterage support to the team to deliver both internal and external events and meetings. Key accountabilities: To assist the events managers and FM service delivery with all aspects of event and meeting planning and execution by providing an efficient and timely portering service. To clean and set up meeting rooms and halls for events with furniture as instructed and required. Daily policing of meeting rooms, producing usage lists, ensuring sufficient supply of flip chart paper, and checking furniture layouts are correct and match occupancy levels. To set up IT audio visual and other equipment for meetings and events, demonstrate to hirers the correct way to use any equipment and ensure correct storage of equipment when not in use. To set up stalls as required in the booking system. This includes trestle tables and tablecloths for the Ground Floor of Perceval House. To ensure sufficient supply of A4 and A3 printing paper is available at printing areas at all times and advise the Business Support Officer on any alternatives in quantity as and when required. Ensure print areas are clear and free of clutter. To organise notice boards, removing old out of date notices and placing new notices as requested. To print and laminate notices as required. To ensure deliveries to the back door are organised safely and distributed efficiently. To ensure that all cleaning products are safely used at all times and are stored appropriately. To report any defects in fittings and fixtures and any damaged or missing equipment, promptly and properly to the Senior Events Manager or FM Help Desk and with impact on customers minimised Knowledge, skills & experience: Ability to work independently and take responsibility for actions as well as being a good team player. Ability to communicate to a good standard, both written and spoken, at all levels. Experience of manual handling. Have a basic knowledge of health and safety requirements relevant to events and building services operations. Basic computer knowledge to include ability to use events software to check room setups and ensuring all rooms are cleaned and setup as per description/ floor plan where required. Previous porterage experience. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Reporting to – Head of Mechanical Maintenance Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Various Sites & Head Office Start Date: Immediate SCOPE 1. To provide leadership and technical oversight within the Water Services department, with a primary focus on statutory L8 compliance, water hygiene, plumbing, drainage and pump maintenance safety management., 2. East West Connect provide Building Services Maintenance (Reactive, Planned Preventative and Small Works) across RVAC, Gas/Heating, Water Services, Fire & Security and Electrical Compliance., 3. This role supports continued company growth and service quality by ensuring safe, compliant and efficient delivery of all water‑related works. KNOWLEDGE, COMPETENCY REQUIREMENTS 1. Prior knowledge of company policies and procedures for delivering safe and compliant water services in commercial and domestic environments (E), 2. Experience working within an employer’s integrated management system (D), 3. HNC/HND Building Services or Mechanical Engineering – NVQ Level 5 or above (E), 4. Experience with CAFM/CMMS (D), 5. Knowledge of SFG20 maintenance schedules (D), 6. Commercial H&S Awareness Course (D), 7. Full clean driving licence (E) This section provides guidance on competency requirements for the Water Services Manager responsible for delivery and compliance across water systems (water hygiene, closed-loop water quality, pumps, LTHW/LTHH interfaces, domestic and commercial plumbing systems, soil/vent and drainage). Competence should be evidenced through qualifications, relevant experience, and demonstrable ability to plan, supervise, assure and report compliant works. Statutory compliance & water hygiene (ACOP L8 / HSG274 / BS 8580) • Understands legal duties and roles (Duty holder/Responsible Person/Authorised Person as applicable), and can support governance for ACOP L8, HSG274 Parts 1–3 and BS 8580-1 requirements., • Can implement and maintain a Written Scheme of Control: task schedules, responsible persons, escalation routes, corrective actions and record-keeping., • Can review/quality-check legionella risk assessments, schematics, asset registers and logbooks; identify gaps and drive closure., • Can manage monitoring regimes (temperatures, flushing, inspections, tank checks, TMV checks) and interpret results to prioritise remedials., • Understands sampling strategy and actions (e.g., legionella, TVC) including liaison with UKAS labs and applying appropriate corrective controls., • Can plan and supervise remedial works (tanks, calorifiers, dead-legs, insulation, blending valves, pipework alterations) ensuring verification and revalidation., • Can lead/participate in internal audits and client audits; produce evidence packs and close out non-conformances., • Can manage incidents (positive samples, loss of control, contamination) with clear containment, communications and documented lessons learned. Closed-loop water quality (LTHW/LTHH & sealed systems) • Understands closed-loop system purpose and common failure modes (corrosion, scaling, microbiological growth, air ingress, fouling) and the impact on plant efficiency and asset life., • Can specify and manage water treatment regimes (inhibitors/biocides as applicable), sampling frequency, target parameters and reporting., • Can interpret water analysis results (e.g., pH, conductivity/TDS, inhibitor residual, iron/copper, microbiological indicators where applicable) and initiate corrective actions., • Can plan and oversee cleaning/flushing activities (power flush, side-stream filtration, chemical clean) including method statements, waste handling and reinstatement testing., • Understands interfaces with LTHW/LTHH plant (boilers, heat exchangers, pressurisation units, expansion vessels, air/dirt separators) and can coordinate works to minimise operational risk., • Can manage specialist subcontractors and verify deliverables (pre/post samples, certificates, commissioning sheets). Pumps, booster sets & pressurisation systems • Working knowledge of common pump systems: domestic boosters/pressurisation, circulation pumps, sump/effluent pumps, macerators, condensate pumps and associated controls., • Can plan PPM and reactive response: set-point checks, vibration/noise checks, seal/bearing indicators, strainers, non-returns, isolation valves and control panel alarms., • Can coordinate safe isolations (electrical and hydraulic), drain-down/refill, venting and functional testing/commissioning., • Can oversee troubleshooting and ensure evidence-based repairs (fault codes, trend data, flow/pressure checks)., • Can manage specialist OEM/subcontractor support and validate handover documentation (test results, settings, photos, certificates). Domestic & commercial plumbing systems (hot/cold water) • Understands hot and cold water distribution principles in domestic and commercial buildings, including storage, recirculation and temperature control., • Working knowledge of Water Supply (Water Fittings) Regulations/Byelaws, backflow prevention (air gaps, RPZ where applicable), and good practice installation standards., • Can manage TMV lifecycle: selection/fit-for-purpose, routine testing, fail-safe checks, servicing and documentation., • Can plan and supervise installation/modification works: isolation strategy, phased shutdowns, commissioning, disinfection/chlorination where required, and reinstatement verification., • Can assess defects and risks (dead legs, stagnation risk, scalding risk, cross-connections, inadequate insulation) and produce remedial plans and quotations. Soil, vent & drainage systems • Understands soil and vent principles, traps/seals, venting, odour issues and common failure modes in above/below ground drainage., • Can manage planned and reactive drainage works including jetting, descaling, root ingress treatment, minor repairs and renewal planning., • Can interpret CCTV survey outputs and translate findings into remedial scope, priority and costed plans., • Understands environmental and H&S controls relevant to drainage works (waste handling, contamination risks, COSHH, and confined spaces awareness where applicable). Project / contract management (delivery, commercial & governance) • Can define scope from surveys/specifications, develop method of delivery, and produce programmes that protect statutory compliance and site operations., • Competent in procurement and subcontractor management: pre-start reviews, competence checks, RAMS review, supervision, and performance management., • Can control cost, labour and materials; produce accurate quotations; manage approvals, purchase orders and invoicing inputs., • Understands change control: identifying variations, pricing, client sign-off, and maintaining a clear audit trail., • Can manage risk and dependencies (access, isolations, permits, shutdown windows, customer impact) and coordinate stakeholders., • Can produce client-ready deliverables: reports, certificates, O&M information (where required), commissioning records and compliance evidence packs. Leadership, competence assurance & quality • Can supervise multiple workstreams while maintaining quality, safety and compliance; knows when to escalate technical risk., • Can set and maintain a competency matrix for engineers and subcontractors (water hygiene, plumbing, pumps, drainage), including refresher intervals and evidence control., • Can carry out technical and documentation QA checks (service sheets, logbooks, photos, certificates) and reduce rework/returns., • Can coach and develop team members through site visits, toolbox talks (supplementary) and targeted training plans., • Can monitor performance against KPIs/SLA and lead corrective actions for recurring defects and non-conformances. Health, safety & environmental competence (water-related works) • Can review and implement RAMS and site permits relevant to water works (e.g., isolations, hot works where applicable, working at height, plantrooms, lone working)., • Understands COSHH principles for water treatment chemicals and can ensure safe storage, dosing, handling and waste disposal arrangements., • Can ensure safe system of work for drain-down/refill, disinfection, sampling and access to tanks/voids/risers (including confined spaces awareness where applicable)., • Can investigate incidents/near misses and implement corrective actions through the IMS. Typical evidence (minimum/desired) Essential evidence: demonstrable experience managing compliant water services delivery in occupied buildings; proven ability to manage subcontractors and control quality/compliance records; strong working knowledge of ACOP L8 and HSG274 requirements; competent report writing and client communication. Typically desired (role dependent): recognised water hygiene/legionella qualification (e.g., City & Guilds/LCA/WMSoc pathway), plumbing qualification (NVQ L2/3) and/or relevant building services qualification; demonstrable experience managing closed-loop water treatment and pump/pressurisation systems; WRAS knowledge/certification. CPD: maintains ongoing CPD covering water hygiene compliance, water treatment/closed systems, and relevant H&S/commercial contract management topics. DUTIES Team Leadership & Management • Lead a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers to deliver safe, compliant and high‑quality services., • Provide technical mentorship, support and operational direction., • Identify recurring issues and implement root‑cause corrective improvements., • Facilitate regular team meetings focusing on performance, compliance and continual improvement., • Monitor KPIs, conduct 1‑2‑1 reviews, identify training needs and prepare management reports., • Use SFG20 schedules to optimise PPM planning, statutory L8 compliance and resource allocation. Technical Support & Problem‑Solving • Act as the senior technical authority for all plumbing, drainage, pumps, water hygiene and water treatment operations., • Provide escalation support for complex technical issues, commissioning tasks and diagnostic work., • Ensure all works follow statutory guidance, industry best practice and manufacturer recommendations., • Review water treatment reports, logbooks, legionella monitoring records and compliance documents prior to client submission., • Promote technical excellence and hands‑on development within the team. Water Hygiene, L8 Compliance, Auditing & Accreditation • Lead water compliance across all operational sites., • Ensure full compliance with:, • ACOP L8, • HSG274 Parts 1–3, • BS 8580‑1 – Legionella Risk Assessment, • Water Supply (Water Fittings) Regulations, • Manage internal audits of water hygiene tasks, sampling regimes, monitoring results and engineer competencies., • Ensure all logbooks, monitoring sheets, flushing records, sampling data and remedial actions are accurate and complete., • Oversee water treatment activities for closed systems, calorifiers, cooling towers (if applicable), chlorine dioxide dosing and softening systems., • Maintain readiness for external audits including LCA and client audits., • Investigate water hygiene incidents, non‑conformances and near misses, implementing corrective actions. Plumbing, Drainage & Pump Operations • Oversee maintenance and remedial works across:, • Hot & cold water plumbing systems, • Drainage networks (internal/external), • Booster sets, pressurisation units and general plumbing pumps, • TMVs, calorifiers, tanks and expansion vessels, • Ensure assets are verified and documented appropriately., • Conduct lifecycle assessments and make recommendations for repair, upgrade or replacement., • Ensure correct isolation, drain‑down, reinstatement and testing procedures are followed. Asset Management & Lifecycle • Maintain accurate asset registers and statutory documentation., • Prepare quotations aligned with client budgets and technical requirements., • Use CAFM/CMMS platforms to manage compliance tasks, asset information and performance metrics. Health & Safety Management • Ensure full adherence to Health & Safety policies, RAMS and CPPs across all works., • Promote a strong safety culture, ensuring PPE compliance and safe working practices., • Deliver toolbox talks, safety briefings and awareness training. Continuous Improvement & Innovation • Identify improvements to maintenance processes, reducing costs and improving performance., • Stay updated on emerging technologies, water treatment methods and regulatory changes., • Encourage innovation within the team and evaluate new products and tools for operational benefit., • Consistently champion the company’s core values across all activities. MEETINGS • Attend and prepare reports for management meetings., • Attend pre‑bid and interim bid meetings to provide technical input., • Attend client meetings, recording all discussions., • Attend handover and tender meetings, ensuring accurate documentation., • Attend post‑contract review meetings and track improvement actions., • Attend appraisal meetings, company staff meetings, H&S meetings and team meetings. See full job description for more information

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