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1st Line Support - IT Service Desk AgentShift Times: The role is full-time (37 hour per week)Monday - Friday on a rota basis having to cover 07:00 - 17:30Pay Rate: £12.60 Per HourLocation: Cumbria, CA24 3JZWe are looking for a positive, flexible, and customer-focused individual to join our team as a 1st Line Service Desk Agent.This is an opportunity is to support a wider IT operation and this is an interim mode of operation where we manually transcribe ticket details and update from one ticketing system to another. This role will require a solid attention to detail and to ensure the tickets comply with standard processes for progression. Full training and support will be given on the job.Main responsibilities of the role: • Manually transcribe ticket details and update from one ticketing system to another., • Queue Management: Manage individual queues to given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner (in line with SLA's) - Constantly review all tickets in 1LS queues (supporting set KPI's) - Working to aid avoidance of SLA breach on tickets - Manage aged tickets to closure., • Team Working: Makes solid efforts to integrate into the team and positively contributes to Team objectives and morale. Demonstrates willingness to work across teams., • Communication: Demonstrates clear and concise written, oral and listening skills, extending to communicating technical jargon in simple terms to customers and in an appropriate manner., • Problem Solving and Decision Making: Shows evidence of handling majority of issues/problem escalations and suggest resolutions with minimum prompting from 2LS / Team Leader., • Customer Service: Demonstrates awareness of customer and business needs., • Call/contact and Ticket Quality: Demonstrates expected Quality requirements consistently., • Tools: Can quickly pick up the ticket logging tool and other systems consistently used by the Service Desk., • Customer service skills., • IT Skills, • We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12-week arrangement., • Staff discounts (range of lifestyle goods and services), • Pension contribution, • Personal Accident Insurance, • Eye care vouchers, • Referral Schemes

An excellent new opportunity has arisen for an experienced Planning Engineer to join an existing Planning Team based on the Westlakes Science Park, nr Whitehaven in Cumbria. This is an exciting opportunity to become part of an established team working on a long-term framework at Sellafield. This role offers the chance to work in a dynamic and forward-thinking environment to deliver projects of national importance. The successful candidate will work closely with Project Managers, multi-disciplinary project teams, and the Client on a diverse portfolio of challenging projects. KEY RESPONSIBILITIES The successful Candidate will develop, update and maintain full lifecycle project schedules in Primavera P6, ensuring accuracy and alignment with project objectives and delivery targets. Update and maintain Programme-level tactical/delivery plans. Work closely with Project Managers to support project forecasting, progress reporting, and scenario planning for change requests. Generate resource profiles to support the efficient deployment of project resources. Produce and interpret earned value management (EVM) metrics, including performance analysis and variance reporting. Ensure programmes comply with NEC 3/4 contract requirements and utilise CEMAR for contract management activities. Attend regular progress meetings to capture schedule updates and to provide clear insight on programme performance and critical path impacts. EXPERIENCE AND SKILLS REQUIRED Minimum 3 years' experience in a project planning role within engineering, construction, or nuclear sectors. Strong working knowledge of Primavera P6 and other planning methodologies. Proficient in creating detailed costed & resourced schedules, progress updates, and performance analytics. Must hold appropriate Security Clearance and be a Sellafield pass holder Experience with IWM (Integrated Work Management) is desirable. The role is spread over 40 hours per week and can be worked on a hybrid basis, with a requirement to spend a minimum of 2 days per week in the Whitehaven office. TPBN1_UKTJ

Inside IR35 The following information provides an overview of the skills, qualities, and qualifications needed for this role. Nuclear Project SC Clearance required Our Client has a requirement for a Site Mechanical Engineer, who will be required to work on a contract basis at their site based in Westlakes. Role Purpose: To provide site-based mechanical engineering support throughout project delivery, ensuring design intent, constructability, and quality standards are achieved. The role involves close coordinati... JBLK1_UKTJ

Customs Clearance Coordinator £28,000 - 38,000 + Progression + Training Ballymena, Northern IrelandAre you from a road or sea freight background and looking to join a fa

AWS Senior Platform Engineer - Appvia - Security Clearance eligibility required.

The role requires a Top Secret security clearance and offers a base salary range of $178,000 - $223,000.

A specialized engineering firm in the UK seeks a Senior FPGA Engineer with active SC Clearance.

Only candidates eligible for eDV clearance will be considered.

Join a global defence and aerospace technology leader delivering enterprise-grade cloud solutions in secure, high-impact environments.As a Principal Cloud Solutions Architect, you\u2019ll define technical direction, lead delivery teams, and design scalable, secure cloud architectures that address mi

The role involves developing critical government systems and requires proven Java expertise along with active SC Clearance or eligibility to obtain it.

Candidates with SC Clearance and strong technical skills in Microsoft technologies are encouraged to apply.

Candidates must have active SC Clearance, consulting experience in the public sector, and expertise in scalable system design.

Candidates must hold a minimum of SC Clearance and be willing to undergo DV Clearance if required. Opportunities for professional growth and clearance advancement to DV.

AWS Senior Platform Engineer - Appvia - Security Clearance eligibility required.

Principal SOC Transformation Consultant – Professional Services (Security Clearance Eligibility Required). SECURITY CLEARANCE Eligibility Mandatory.

Azure Principal Platform Engineer – UK Security Clearance required. Eligibility – Security Clearance. You must hold or be eligible for UK Security Clearance.

Principal Safety Engineer – Security Cleared.REMOTE (1 day per month on-site in Devonport).Direct message the job poster from iO Associates - UK/EU.Deliver HAZOPs within schedule and quality requirements, provide input into safety case planning, and review documentation for accuracy and completene

AWS Principal Platform Engineer - UK Security Clearance eligibility required. AWS Principal Platform Engineer - Appvia - Security Clearance eligibility required.

A security-focused technology provider is seeking a Fullstack Developer to work on high-security projects for the UK MOD and government.This role requires strong skills in Python and ReactJS, along with cloud experience (AWS, Azure, GCP).The position is primarily remote, with occasional travel requi

The ideal candidate must have extensive engineering skills and hold or be eligible for UK Security Clearance.

A leading IT consultancy in the United Kingdom is seeking a Cloud Hosting Technology Lead to oversee the management and delivery of cloud services.This role involves leading technical teams, ensuring service reliability, and achieving compliance with security standards.The ideal candidate will have

AWS Senior Platform Engineer – Security Clearance eligibility required. Important – Security Clearance.

A well-established cybersecurity firm in the United Kingdom is seeking an experienced Cyber Security Engineer to enhance security across complex hybrid environments.This hybrid role offers a competitive salary up to £63,000, excellent work-life balance, and the opportunity to influence security sta