Collection agent jobs in United Kingdom

Do you have experience collecting debt out on the field? Or do \n you have experience working as a police officer and are looking \n for a change? If so, then we have the job for you! \n \n Our client is one of the leading debt resolution companies in the \n UK and are currently expanding! They’re looking for field based \n debt collection agents to join their growing team! \n \n Benefits \n \n • An industry leading salary of £34,000 per annum \n • Car allowance of £6,000 per annum \n • Monthly bonus scheme \n • Month commission \n • 3% pension after 3 months \n • 33 days annual leave (including bank holidays) \n • Full training provided \n • Great long term development opportunities \n \n You will be out and about visiting customers (both residential \n and commercial) to discuss their outstanding debt situation with \n their utility company. You will be integral in helping customers \n satisfy that debt. You will be visiting customers by pre-arranged \n appointment and/or via a warrant. You must be comfortable \n speaking with people in their homes and discussing their debt.You \n will need to have a full UK licence and your own vehicle (they \n pay a very attractive car allowance package), you must also have \n no CCJ’s or bankruptcies and also be happy to undergo a DBS \n check. \n \n This company offer some of the best training in the industry \n which doesn’t stop, they pride themselves on offering ongoing \n support and excellent career progression. \n \n If you have the skills to execute this role then we want to speak \n to you!

Our Client are looking for an experienced Caretaker/Maintenance Operative to work at a luxury residential estate in West London. \n \n Working Monday to Friday, hours are 8am - 5pm. \n \n Salary is £40,000 - £50,000 annually. \n \n There is an estate office on site, which would provide the successful candidate with their office base. However, the role is not office based and therefore would suit someone who is practical and has a good general awareness of DIY, as there will be daily occasions where you will need to identify or assist with minor maintenance issues. There will be bins to move, buildings to upkeep and so on. \n \n The role involves a variety of practical duties, including cleaning gutters, moving large bins in and out for the bin collections, sweeping and maintaining the grounds, carrying out minor repairs and general maintenance around the buildings, as well as responding to other day-to-day maintenance issues. \n \n Duties: \n \n\n • Ensure the effective, safe and secure running of the estate infrastructure day-to-day.\n, • Plan, prioritise and organise the maintenance programme.\n, • Regularly interacts with the managing agent, leaseholders and residents, contractors and suppliers, and other staff.\n, • Ensure that appropriate levels of security are maintained throughout the estate; takes appropriate action in emergency situations - e.g. fire, flood, intruders - and deals with the police, ambulance or fire services as needed\n, • Maintain a register of out-of-hours and emergency contact numbers\n, • Review CCTV daily for overnight/weekend issues\n, • Check that all internal and external lighting works correctly, changing light control timers as needed throughout the year\n, • Inspect communal areas and facilities daily to ensure that they are safe, secure and working correctly; prevents unauthorised use of basements, corridors, lifts and parking areas, reporting any issues that cannot be dealt with on site to the managing agent\n, • Check that fire and smoke alarms are working correctly; deals with fire alerts according to estate procedures\n, • Regularly test block entrance doors and locks for correct operation\n, • Ensure that residents and their contractors do not damage the property or alter services; alerts the managing agent when necessary. Supervises removals into and out of the blocks, provides protective covers for walls and carpets as needed\n, • Systematically identify required works on the estate (e.g. broken windows, damage to common parts, electrical faults, carpet and wall covering replacement) and ensures timely remedial work, liaising with managing agent when required\n, • Monitor operation of lifts, plant rooms, communal water tanks and boilers\n, • Carry out monthly gas and electricity meter readings\n, • In the event of a power outage, re-sets the boiler timers to ensure continuity of hot water supply\n, • Carries out weekly inspections of the blocks, car park, lofts, roof, lightwells, pigeon netting and estate facilities\n, • Assists boiler engineer with drain-downs and crossovers on hot & cold water pipes\n, • Check main drains, stack pipes and rainwater pipes weekly, removing blockages where required\n, • Clean rainwater gutters and downpipe hoppers\n, • Inspect food waste recycling bins; checks capacity of household waste paladins and recycling paladins; transfers paladins for collection by Veolia on Tuesdays and Fridays; returns paladins to storage area after collection\n, • Repair car park potholes as required\n, • Carries out pressure washing of lightwells, block entrances, footpaths, cornices; stairwell windows in lightwells\n, • Supervise cleaning contractor staff to ensure high standards are maintained\n, • Keep secure any residents' and estate keys; ensures they are logged in and out, particularly by contractors and cleaners\n, • Maintain site access record of contractors; logs H&S issues/incidents and advises managing agent\n, • Brief visitors, contractors and suppliers on safety policies\n, • Ensure that resident and visitor vehicles are correctly parked and that fire exits are not obstructed\n, • Compile monthly H&S report for the managing agent and board\n, • Ensure staff attendance in the estate office between to deal in person with residents, visitors and contractors\n, • Log email and telephone requests/issues from leaseholders and residents; advises managing agent\n, • Maintain appropriate levels of stores and materials; orders from suppliers as needed\n, • Assist in scheduling contractor visits; oversees contractors carrying out LTA works\n, • Maintain the contact list of residents\n, • Attend meetings with managing agent, the Board, contractors as required\n\n

PORTER \n\n • Rendall & Rittner • £29705 • Riverwalk House, Westminster - SW1P 4FA •\n\n DEVELOPMENT DETAILS \n You’ll be based in a prestigious riverside development of 116 homes designed by the renowned architects Stanton Williams. The setting blends calm, contemporary living with hotel-style amenities, including a residents’ gym, yoga studio and beautifully kept communal spaces, many with sweeping Thames views. With Pimlico Underground a short stroll away, you’ll support a welcoming community of residents and guests in a refined, well-managed environment where attention to detail and service standards truly matter. \n ROLE EXPECTATIONS \n You will be the friendly, visible presence who keeps the development running smoothly, welcoming residents and visitors while maintaining immaculate standards across entrances, lobbies and communal areas. You’ll manage deliveries and contractors, carry out regular checks, and respond promptly to issues so residents feel consistently safe, supported and well looked after. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents feel known, respected and confident that requests are handled quickly and courteously.\n, • Entrances, lobbies and communal areas are spotless and set up to brand standards at all times.\n, • Deliveries, keys and access control are managed accurately with clear records and zero errors.\n, • Daily inspections identify and escalate maintenance issues before they become problems.\n, • Contractors are signed in, briefed and monitored for safe, professional working.\n, • Handover notes are thorough, ensuring seamless communication between shifts and the wider team.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Welcoming residents and guests, answering queries and providing helpful, accurate information.\n, • Conducting regular patrols and checks of communal areas, plant rooms and fire safety equipment.\n, • Managing deliveries, post and parcel storage, and coordinating resident collection.\n, • Overseeing access control, key logs and visitor/contractor sign-in procedures.\n, • Keeping entrances, lobbies and back-of-house areas tidy, safe and presentable.\n, • Recording incidents, defects and tasks, escalating to the Property Manager or contractors as needed.\n\n WHO THIS ROLE IS FOR \n\n • You enjoy people-facing work and take pride in delivering warm, professional service.\n, • You’re organised, observant and proactive in spotting and solving issues early.\n, • You bring calm, confident communication and handle multiple tasks with ease.\n, • You care about standards, presentation and safety, and follow procedures diligently.\n, • You’re a dependable team player who supports colleagues and ensures seamless handovers.\n\n EXPERIENCE THAT HELPS \n\n • Previous porter, concierge or front-of-house experience in residential or hotel settings.\n, • Experience managing deliveries, access control and key systems.\n, • Familiarity with health and safety checks, incident reporting and contractor coordination.\n, • Confidence using basic IT systems for logs, emails and task management.\n, • Knowledge of Westminster or central London residential environments and expectations.\n\n WHAT WE OFFER \n\n • 16 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on customer service excellence, situational judgment, building operations awareness and reliability for a front-of-house, shift-based role\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

Day rate - Between £425-£436 per day outside IR35 \n Work location - London 3 days a week, 2 days remote \n Business Analyst \n Duration 6 months + \n Location London (EC3 / Lloyd's market area) - minimum 3 days in office per week \n ROLE SUMMARY \n I have an exciting long term opportunity for a Contract Business Analyst to work within a premium London Market Insurance client. You will be a core delivery team member for the project to document current-state processes, support process design workshops, manage the standardisation documentation workstream, and coordinate adoption activities across all (re)insurance classes. This is a hands-on, delivery-focused role requiring strong analytical rigour, Lloyds insurance market knowledge, and the ability to operate confidently with senior underwriters and class heads. \n PURPOSE OF THE ROLE \n\n • Document current-state underwriting processes across all classes from submission intake to bind.\n, • Support process co-design workshops and capture outputs accurately and comprehensively.\n, • Manage the standardisation documentation workstream: process maps, variation registers, data capture standards, and playbooks.\n, • Coordinate class-by-class rollout activities and track adoption metrics.\n, • Support the optimisation opportunities tracker by documenting use case requirements and business case data.\n\n KEY RESPONSIBILITIES \n Current State Documentation & Analysis \n\n • Review existing process documentation, SOPs, system documentation, and MI artefacts at engagement start.\n, • Conduct structured interviews and observations with Underwriting Assistants, Underwriters, and Class Heads across all in-scope classes.\n, • Produce as-is process maps (L1/L2/L3) for submission-to-triage across all (re)insurance classes, including controlled variation capture.\n, • Collect and validate baseline metrics data: submission volumes, triage cycle times, UA administrative effort percentages.\n\n Process Design Support \n\n • Drive co-design workshops; capture design decisions, open items, and agreed variations in real time.\n, • Maintain the class-level variation register - documenting each variation with rationale, class(es) affected, and approval status.\n, • Document the minimum data capture standard for intake\n, • Produce clean, version-controlled process documentation at each sprint: base process maps, triage models, referral trigger registers.\n, • Support the referral and control framework documentation: control checkpoints, trigger thresholds, ownership model.\n\n Rollout Coordination & Adoption \n\n • Prepare per-class rollout packs: adapted base process, variation summary, intake log template, and triage checklist.\n, • Coordinate class scheduling for rollout phases liaising with UW team leads to confirm SME and team availability.\n, • Track weekly adoption metrics: process adherence rates, data completeness at intake, triage cycle time against baseline.\n, • Maintain the adoption blockers log and coordinate resolution actions with the Change Consultant and class teams.\n, • Support training delivery: prepare training materials, manage logistics, record attendance.\n\n Optimisation Opportunities Support \n\n • Document initial optimisation opportunity candidates identified during standardisation (context, trigger, class affected).\n, • Assist in populating functional and technical requirements for each opportunity under direction of the Process SME.\n, • Gather and validate business case data inputs - baseline metrics, effort estimates, and benefit quantification inputs.\n\n Programme Governance \n\n • Attend weekly Programme Working Group meetings and maintain accurate action logs.\n, • Update the RAID log with issues, actions, and decisions arising from workshops and daily delivery activity.\n, • Produce weekly status summaries for Programme Manager review.\n, • Manage the document version control discipline for all engagement artefacts.\n\n Experience & Technical Skills \n\n • 5 years + experience as a Business Analyst in a commercial or specialty insurance environment.\n, • Demonstrated experience documenting end-to-end business processes using structured process mapping techniques.\n, • Comfortable conducting workshops and stakeholder interviews with senior business users (Underwriters, Class Heads).\n, • Strong data collection and analysis skills, able to gather baseline metrics, identify gaps, and present findings clearly.\n, • Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio or equivalent process mapping tool).\n, • Experience working on transformation, process improvement, or operating model engagements in a consulting or internal change capacity.\n, • Highly organised with strong document management discipline - able to maintain version control across\n, • Able to work at pace in a sprint-based delivery model with short feedback loops.\n, • Practical understanding of the Lloyd's and London company market operating model - how classes are structured, how submissions flow from broker to underwriter, and how bind and post-bind activities are managed.\n, • Understanding of the Lloyd's regulatory environment and how compliance considerations (LIC referrals, sanctions, aggregate management) interact with underwriting processes.\n, • Experience working directly with Underwriting Assistants, Underwriters, or Underwriting Operations teams in a London market insurer or Lloyd's managing agent.\n\n \n If you're currently a Business Analyst with strong insurance sector experience, this could be the opportunity you've been waiting for. \n We're looking for someone who can engage stakeholders, understand business needs and help deliver change that makes a real difference. \n Positions like this don't stay open for long. Apply now or contact me directly for immediate consideration. \n \n

Intropic is a financial information and software company operating at the cutting edge of global capital markets. We pair modern technology (elastic cloud infrastructure and agentic AI systems) with deep market expertise to build information products that the world's most sophisticated financial institutions rely on every day. Our clients include hedge funds, proprietary trading firms, index fund managers, large asset managers, sovereign wealth funds, and investment banks, who use our products to generate alpha, manage risk, and make better decisions in fast-moving markets. We're best known for our Index Rebalance Forecast products, and we're now extending that edge into several other strategies. Headquartered in London's Canary Wharf and expanding globally, we're a team that moves fast, takes real ownership, and holds itself to a high standard of rigour and integrity. You will own the entire security stack at Intropic. Cloud, endpoints, detection and response, compliance, IT, and the security of our growing AI agent usage all sit with you. You set the priorities, you do the work, and you answer for the results. This suits someone senior who would enjoy the opportunity to lead security at a growing FinTech, rather than operating with small scope in a large team. On a given week you might harden an EKS cluster, tune a detection, scope a pentest, and work out how to give engineers safe access to coding agents. The AI security work in particular is a largely unsolved, very interesting problem, and you will define our approach to it. The role includes out-of-hours response to security alerts. This is a senior role, suitable for someone with 5+ years of experience in security. It may be suitable for senior security engineers wishing to transition to a lead role if you have the required experience. • Engineer and manage the security of our cloud infrastructure across AWS and GCP, from individual EC2 instances to a large EKS microservice estate., • Run detection and response: triage alerts, expand coverage, and keep the tooling honest. If a true positive alert fires at 9pm and it matters, you are the person who handles it., • Threat model new products and services before they ship, and embed security checks directly into CI/CD., • Define what good looks like when it comes to the security of our external SaaS app integrations. This might look like building out an apporval workflow to approve new OAuth connections for our Google accounts., • Secure our use of AI agents (Claude Code, Codex, and similar) and our production generative AI systems, both client facing and internal. Work with each business unit to find mitigations that protect the company without slowing it down., • Establish an automated patching system for systems across every part of our cloud., • Own SOC 2. Run the yearly Type II audit, scope the annual web application pentest, and automate as much of the evidence collection in Drata as you can., • Evaluate where gaps exist in our security policies and build out new policies to fill those gaps., • Assist with running onboarding and offboarding for joiners and leavers, building any automation that makes both fast and complete., • Assist with managing our fleet of roughly 100 endpoints through Jamf and Intune (about 90% macOS, 10% Windows)., • Respond to colleagues' security and IT access questions, and resolve them quickly and courteously., • Own and manage our core SaaS estate, including Google Workspace and GitLab access, scripting away the repetitive parts., • 5+ years security experience spanning multiple domains. You don't have to have directly led a team before although it would be a plus., • Advanced, hands‑on knowledge of a wide range of AWS services, including but not limited to EC2, S3, GuardDuty, Lambda, ECS, and EKS, • Practical experience with Kubernetes, ideally EKS., • Experience threat modelling web applications and responding to real security incidents., • Experience using AI agents, in your own workflow or in security tooling., • Understanding of SOC 2 and comfort with Git., • Working knowledge of Jamf., • Solid scripting ability in Python or Bash, enough to automate a repetitive task and glue two systems together through their APIs, • Willingness and interest in learning and upskilling in areas of security, IT, or GRC you have not encountered before., • Ability to pivot quickly between different domains while keeping a high attention to detail and courteousness to end-users., • Experience of using both Jamf and InTune at a high level., • Experience securing microservice architectures or EKS clusters specifically., • Experience using AI agents for production security workflows., • Ability to use SQL for detection and incident investigation., • Having rolled out DAST or SAST in a production environment. #J-18808-Ljbffr

The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist. We've built a dedicated AI & Innovation Lab to drive real change across the organisation, developing and delivering AI solutions that transform how we work. The Senior Forward Deployed (AI) Engineer is a high-autonomy, high-impact role at the intersection of delivery and core platform development. You will embed directly with TP ICAP’s business divisions to lead end-to-end deployments of AI solutions. Owning discovery, technical scoping, system design, build, and production rollout. You will partner directly with domain teams to identify high-value AI opportunities, architect solutions tailored to real business problems and drive adoption from first prototype to stable production. Equally, you will serve as a critical feedback channel to TP ICAP’s central AI platform team, sharing field insights that shape product direction and model improvement. The role offers a unique opportunity to lead critical projects, shape engineering culture, and accelerate your career growth in the rapidly evolving field of generative AI. Own the full lifecycle of AI deployments within your assigned business division. Initial discovery and technical scoping through system design, build, and production rollout. Ensure solutions are technically sound, aligned to business outcomes, and delivered with the urgency and quality expected of a forward-deployed team. Embed directly with business stakeholders to understand their most pressing challenges. Translate complex domain requirements into well-defined technical solutions, operating as a trusted engineering partner rather than a distant service provider. Communicate progress, trade-offs, and outcomes clearly to leadership. Architect, build, and deploy cutting-edge AI applications powered by large language models and generative AI. Write and review production-grade code across frontend and backend systems, ensuring scalability, reliability, and strict data stewardship. Co-develop and enhance TP ICAP’s shared AI service platform in collaboration with the central AI & Innovation Lab. Feed field insights back to inform product roadmaps, identify where models succeed, and surface areas for improvement. Drive adoption of deployed solutions by measuring success through production usage, measurable workflow impact and evaluation-driven feedback. Present outcomes and strategic recommendations to leadership, demonstrating tangible business value. Essential Expertise in Generative AI, Machine Learning and large language models. Hands on experience across prompt engineering, agent development and evaluation frameworks. Demonstrated proficiency in Python AI/ML frameworks with the ability to write and review production-grade code across the full stack. A proven track record architecting and designing scalable solutions that move from prototype to production. Experience managing technical priorities within an Agile environment, resolving dependencies and ensuring alignment across stakeholders and platform teams. Strong communication skills with the ability to present complex technical concepts to non-technical stakeholders and senior leadership, translating AI capabilities into business language. Desired AWS experience including AI services such as Bedrock and the Serverless ecosystem. Proficiency in front-end technologies, particularly with React. Evidence of building intuitive, responsive user interfaces that integrate seamlessly with AI-driven back-end services. Expertise in back-end development, with experience in building and deploying scalable APIs and microservices to support AI solutions. Knowledge of OAuth (Okta) for implementing secure, scalable authentication and authorisation mechanisms in full-stack applications, ensuring data protection and privacy across AI solutions. We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. UK - 135 Bishopsgate - London Connecting clients, communities and colleagues for sustainable growth TP ICAP connects people, platforms, ideas, and insight across the world’s financial, energy and commodities markets. As a global leader in market infrastructure and data-led solutions, we enhance market access, increase efficiencies, and unlock possibilities. Joining TP ICAP puts you at the heart of markets that matter. You’ll have the freedom to innovate and act on your initiative. We’ll train you and build your abilities in your specialist area, so that you can become an expert in your field. And all within a connected network that’s there to set you up for success. TP ICAP Group is a collection of premium brands each with a distinct, client-focused offering. Underpinning and connecting these client-facing brands is the financial security, operational strength and know-how we have as a Group. Connections are at the heart of what we do. We combine our people’s know-how with the latest technology to improve price discovery, trade execution and liquidity flow. Connections create strength. Through them, we help our clients to manage risk, realise investment strategies and expand the scope for growth. And connections act as a catalyst. Sparking richer solutions for our clients to break new ground, modernising markets for future performance, and creating dynamic careers for our people. Our capacity to connect builds trust, supports communities and gives us the power to anticipate and respond to change, whatever direction the world takes. It’s what makes TP ICAP a mainstay in the global markets, now and in the future. TP ICAP. We connect. #J-18808-Ljbffr

Get AI‑powered advice on this job and more exclusive features. Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Vice President Data & Insights APEMEA APEMEA Strategy and Business Excellence team focuses on developing approaches to tackle top‑of‑mind business challenges shared across our Regions. VP Data & Insights is a role where you will fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. You will be taking strategy one step further to persuasively communicate your recommendations to senior‑level executives, help drive implementation and check back‑in to see the impact of your recommendations. This role demands a change agent who is a visionary leader with deep expertise in data‑driven strategy, cross‑functional execution and stakeholder influence at the executive level. • Continue to build and evolve the data and insights team pivoting with the changing business needs., • Shape and lead operational insights and KPI tracking across APEMEA, aligning with Mastercard’s global priorities and regional nuances., • Champion enterprise‑wide data governance and insights generation to inform strategic decisions and performance optimisation., • Support transformational sales initiatives (such as cross‑selling, resource planning, target setting, territory planning, customer segmentation) and build mechanisms to track and report on their performance., • Lead analysis and insights for all executive deliverables i.e. Board and ELT presentations, QOR., • Oversee the development and integration of advanced analytics platforms and business intelligence tools to support executive visibility., • Provide regular performance reports and dashboards to Sales Leadership teams (such as Regional Presidents, Divisional President, Country Managers and BU Sales Leaders), allowing them to track progress, identify areas of concern, and provide targeted coaching., • Lead cross‑regional collaboration with Sales Excellence, P&C, Legal, Marketing, and Product to ensure seamless execution of strategic programs., • Unlock the potential of a high‑performing team, build followership and systematically develop enterprise talent., • Experience designing, building and leading a high‑performing team., • Has proven track record of interpreting sales data and developing data‑driven sales strategies, preferably in consulting or in‑house strategy roles; experience in customer‑facing teams is a plus., • Deep knowledge of the payments industry and understanding of the Mastercard strategy, with curiosity and eagerness to learn about all aspects of Mastercard, including product, finance, and technology, to drive informed strategic decisions., • Robust understanding of our internal data structures and sources as well as advanced analytics, data science, and business intelligence platforms (e.g. Tableau, Power BI, SQL)., • A problem‑solver with an analytical mindset, capable of cutting through noise and complexity to guide teams to deliver on clear, actionable approaches and insights., • Proven ability to influence various senior stakeholders and drive substantial change, requiring excellent communication and negotiation skills, ability to navigate and influence at the highest levels of the organization., • Politically savvy collaborator and consensus builder with a track record of bringing people together around a common cause., • Strong organisational, prioritisation and time‑management skills as well as the ability to delegate effectively., • Demonstrated ability to lead and motivate cross‑functional teams without direct reporting lines, showcasing strong leadership and collaboration skills., • Highly developed presentation, facilitation and communication skills, both verbal and written., • Resilient and able to work through ambiguity., • A self‑starter who can set challenging and meaningful goals for the team and deliver tangible results in a fast‑paced environment., • Has ability to foster a positive team culture, to help us continually learn, share knowledge, challenge one another to improve our sales operations and customer experience., • Abide by Mastercard’s security policies and practices;, • Ensure the confidentiality and integrity of the information being accessed;, • Report any suspected information security violation or breach;, • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines., • Director, • Full‑time, • Information Technology, • Financial Services, • IT Services and IT Consulting, • Technology, Information and Internet Location: London, United Kingdom #J-18808-Ljbffr

Due to continued business growth and the success of securing new contracts, we are expanding our team and recruiting for the following position Job Title: Driver (Full Time) Location: Croydon Hours: Full Time 40 hours Mon-Fri + Saturday on rotation Salary: £27,044.93 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Switch's management processes. Key Responsibilities: Deliver and collect vehicles from various locations Identify and record vehicle damage using appropriate documentation/systems per Switch's damage management procedure Perform comprehensive vehicle safety checks before delivery and at quality inspection stages Accurately and clearly complete fuel sheets Debowse vehicles as instructed, adhering to safety guidelines Clean vehicles thoroughly to meet company standards and customer requirements Undertake security checks and verify rental documentation as required Complete any necessary paperwork Comply with all Switch vehicle procedures Communicate accurately and appropriately, both verbally and in writing Drive carefully and considerately Dress according to company uniform standards, maintaining a clean and smart appearance Act as an ambassador of the company, promoting company interests at all times Ideal Candidate: Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users Flexibility: Exhibits a flexible approach to working hours, rotas and locations Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance Communication Skills and customer service orientated Organisational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use. About Us: Switch is the largest privately-owned leasing company in the UK, with 81 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do! Apply now and be part of our team driving growth and success! TPBN1_UKTJ

Job Title: Driver Location: Sunbury Hours: Zero Hour Salary: £12.96 Benefits: Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to work schemes Discounted car hire rates Friendly and supportive working environment Role Overview: As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Switch's management processes. Key Responsibilities: Deliver and collect vehicles from various locations Identify and record vehicle damage using appropriate documentation/systems per Switch's damage management procedure Perform comprehensive vehicle safety checks before delivery and at quality inspection stages Accurately and clearly complete fuel sheets Debowse vehicles as instructed, adhering to safety guidelines Clean vehicles thoroughly to meet company standards and customer requirements Undertake security checks and verify rental documentation as required Complete any necessary paperwork Comply with all Switch vehicle procedures Communicate accurately and appropriately, both verbally and in writing Drive carefully and considerately Dress according to company uniform standards, maintaining a clean and smart appearance Act as an ambassador of the company, promoting company interests at all times Ideal Candidate: Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users Flexibility: Exhibits a flexible approach to working hours, rotas and locations Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance Communication Skills and customer service orientated Organizational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use. About Us: Switch is the largest privately-owned leasing company in the UK, with 81 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service. With our growth come amazing opportunities to join our family business, where our people continue to remain at the heart of everything we do! Apply now and be part of our team driving growth and success! TPBN1_UKTJ

As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free. Customer Solutions Agent Kilmarnock - Start date 12th October 2026 £26,000 plus a potential £500 monthly bonus Fantastic opportunity to join one of the UKs largest buyers and collectors of unpaid

About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The role will own the architecture of the Astral platform, including the governed data foundation, orchestration, rules and entitlement engine, integration layer, API tier, portal and partner front ends, and the AI layer. The role will also act as the design authority for all significant technical decisions across the product squads and own the technical roadmap from the current estate to the target state, working closely with the Head of Development. A key focus of this roadmap will be the transition from a single-tenant to a multi-tenant architecture. Responsibilities Keep the current and target architecture documented, validated and understood across the department. Review and approve significant technical decisions: patterns, technology choices, integration approaches and third-party services. Define the API strategy: portal, analytics and data-feed APIs treated as products, with entitlement (who sees what, down to meter point, site and channel) enforced once at the tier. Design the multi-utility data architecture: how metering, consumption, carbon, asset and CRM data flows from replaceable source systems through the integration layer (Microsoft Fabric and middleware) and is productised for operational and commercial use. Design the rules and orchestration layer: an event backbone, an orchestration engine for job lifecycles, a decision engine driven by business-editable decision tables, and read models served through the APIs. Adopt proven engines rather than building bespoke ones and run advisory-only before automating actions. Design the AI layer: retrieval over the data foundation, guardrails, and model and service selection, respecting entitlement throughout. Lead build-versus-buy evaluations on total cost, time to value and lock-in risk. What you'll need Knowledge & Qualifications Significant experience as a technical or solutions architect on customer-facing SaaS platforms, spanning web applications, API tiers and data platforms. Direct experience of multi-tenant SaaS architecture, ideally including a single-tenant to multi-tenant migration. An engineering background on or near our stack: C#/.NET, Angular and Azure. Experience of event-driven architecture and workflow or rules tooling: orchestration engines (Azure Durable Functions, Temporal, Camunda or similar), decision tables (DMN), message backbones and CQRS-style read models. Practical, current knowledge of AI: LLMs, retrieval-augmented generation, agent patterns, and what it takes to run them safely over commercial customer data. Knowledge of the wider Microsoft estate, ideally including Microsoft Fabric; hands-on Azure AI services desirable. Energy or utilities domain knowledge desirable: metering, half-hourly settlement, MHHS, carbon reporting. Skills Data architecture depth for high-volume time-series and reference data. Able to work pragmatically in a smaller or scaling organisation, where sequencing matters more than frameworks. Able to explain a trade-off to a non-technical executive as clearly as to an engineering team. Sound commercial judgement on build-versus-buy and technology selection. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary) Simply Health plan (with upgrade options) Car salary sacrifice scheme (*Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.) TPBN1_UKTJ

RICS-Qualified Land Agent | Exciting Rural Property Opportunity - Salary NEG! Are you an experienced RICS-qualified Land Agent looking for your next career move? We are working with a well-established Agriculture Department who are looking for an RICS-qualified Land Agent to join their team and take responsibility for their own portfolio of rural estates. This is a fantastic opportunity for someone with experience in land agency, rural estate management or agricultural property who is looking for genuine responsibility, varied work and the opportunity to build strong client relationships. The Role You will work closely with the Senior Land Agent / Head of Agriculture and will be responsible for a varied portfolio of rural estates, including: Managing landlord and tenant relationships and day-to-day estate matters Undertaking rent reviews, rent collection and arrears management Advising on agricultural and rural government grants Liaising with the Rural Payments Agency and Natural England Preparing and maintaining land and property mapping Assisting with agricultural client accounts and reporting Managing grazing agreements, repairs and maintenance Project managing specialist rural property projects Providing professional advice on rural estate and land management About You We are looking for someone who is: RICS qualified essential Experienced as a Land Agent, Rural Surveyor or in a similar rural property role Experienced in rural estates, agricultural property and/or land management Confident dealing with landlords, tenants and clients Organised and able to manage your own portfolio and workload Commercially aware with excellent communication skills CAAV qualification, rent review experience, agricultural grant knowledge and experience with Pro Map/LandApp would be highly desirable. This is a varied role offering genuine responsibility, the opportunity to manage your own portfolio and exposure to a diverse range of agricultural and rural property projects. If you are an RICS-qualified Land Agent ready for your next challenge, I would love to hear from you. TPBN1_UKTJ

In a Nutshell We have an exciting opportunity for a Senior Quantity Surveyor to join our team within Vistry Cornwall South West, at our Wadebridge site in Plymouth. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HNC / HND in Surveying or equivalent Proven experience as a PQS / SQS / Commercial lead working within a residential house builder (dependent on position level) Experience maybe gained from a similar position or promotion A good understanding or building regulations and legal obligations A good knowledge or construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills Excellent communications skills Able to work under pressure, and accept criticism of work Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require it Desirable Degree in Surveying or similar Working towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS) More about the Senior Quantity Surveyor role Lead, support and coach your direct reports and the wider team to support their growth and development Be active in the recruitment of new starters to the team and then throughout the employee life cycle, including holding development reviews and succession planning exercises Attend development meetings when appropriate, contract pre-start and subcontract package review meetings Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and Build Managers. You will provide a full range of pricing information for purchaser's extras Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs) Keep the RAMS schedule updated and issued to all relevant parties Place and issue sub-contract orders in accordance with Group Policy and Commercial Best Practice to budget and within programme requirements. Attend and minute all sub-contract order adjudication meetings. Compile reports on contract letting vs. estimate for each site periodically, as required. Liaise with build department on sub-contractors' performance and compliance with order conditions. To liaise with company management and provide all necessary forecast and site budget information to meet the business's reporting requirements. Control and report post contract cost movements per development every month. Update CV1 and CV2 site specific reports and provide details of all 'unscheduled' and 'scheduled' order revisions i.e. Site Instructions and site purchase orders. To provide such monthly reporting as required by the Commercial Manager. Review professional fee provisions and statutory service cost, and credits, with the technical department. Ensure invoices/applications for payments are processed in accordance with Vistry Group Standard Terms and Conditions of Contract. Maintain a half yearly site reserve list. Issue Payment Withhold Notices, where a contractor application, or part thereof, is in dispute in accordance with Construction Act. Immediately advise management of notification of impending claim or legal action arising from a disputed claim or payment from a Sub-Contractor/service provider. Where necessary, determine a sub-contract order in accordance with Standard Terms and Conditions of Employment and liaise with Build Department in this respect. Diligently use the Vistry Group construction system to manage site project administration, including orders, variations, valuations, etc. Assist in the regular review of materials on-site and material valuations. Agree and process all sales variation requests, including works to show homes, stock plots and sales incentive works in accordance with group procedures. Properly categorise on the construction system 'unscheduled' and 'scheduled' order amendments. Settle all variation invoices/applications for payment in accordance with Vistry Group Standard Terms and Conditions of Contract. Process groundwork's payments/applications for payment using the Vistry Group AGA payment system as outlined in Commercial Best Practice Manual. Ensure the collection of retention against all sub-contract orders in accordance with Group Policy. Manage and certify retention releases on completion of the development. Complete and agree sub-contract final accounts within 6 months of the last legal completion on-site and prior to the first release of retention to the individual sub-contractors. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-TP1 TPBN1_UKTJ

This role is a 40 Hour Contract Are you looking to start a career in the Car Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Switch Car Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 22 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Switch Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 81 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Switch and why you would love being a part of our team, but we thought you would like to hear for yourself. TPBN1_UKTJ

We are currently looking for a Supplier Quality Agent for a contract role based in Biggin Hill. Industry: Aerospace Position: Supplier Quality Agent Location: Biggin Hill, United Kingdom Duration: Minimum 6 months Frequency: 40 hours per week Job Description: Take ownership of production disruptions related to supplier performance. Lead structured problem-solving activities, such as 8D and RCCA, with cross-functional stakeholders. Identify root causes and implement effective, long-term corrective actions. Follow up on corrective actions to ensure they are completed and effective. Coordinate cross-functional activities to restore and maintain operational stability. Organize and support other Quality Assurance (QA) activities, including projects, monthly reports, and other reporting requirements. Job requirements: 5+ years of experience in a technical field, such as technology, technical documentation, technical writing, website development, or Microsoft Office. Strong experience with data collection, analysis, and program tracking. Strong knowledge and experience using Microsoft Word, PowerPoint, and Excel for reporting. Strong experience organising and delivering training, with excellent presentation and communication skills. Strong experience writing policies and procedures, including coordinating related projects. Strong experience with bench marking and documentation mapping. Strong knowledge and experience with regulatory Quality Systems, including TCCA and FAA requirements, as well as Quality Assurance methods, processes, and techniques. Six Sigma Black Belt certification is preferred. TPBN1_UKTJ

hackajob is partnering directly with JPMorganChase to hire for this role. JOB DESCRIPTION Join a team rebuilding Markets Operations on a governed agentic platform that is already running critical processes in production. You will lead delivery across parallel platform components, connecting engineering, product, controls, and operations to land releases safely and predictably. This is a senior, hands-on role where you own the single release calendar, unblock dependencies, and make progress and impact measurable. You will help define how we measure agentic systems in production and defend those measures with senior sponsors. If you want to drive outcomes, not just produce status reporting, this role is built for you. As a Lead Technical Program Manager in Applied AI within Markets Operations, you will own the delivery of a governed agentic platform portfolio from planning through release and migration into live operational solutions. You will keep the critical path current, drive cross-team dependencies to closure, and surface trade-offs with clear recommendations. You will define and own a practical metrics framework for delivery, platform health, and business impact, and translate that story to sponsors with evidence that stands up to technical, controls, and audit scrutiny. You will participate in architecture discussions, read decision records, and independently assess whether delivery confidence is supported by evidence. Job Responsibilities Own the single release calendar across all platform component streams, keeping dependencies, milestones, and the critical path explicit, current, and actionable. Maintain an end-to-end dependency map across engineering, product, design, controls, and operations partners, and hold commitments recorded in it. Surface delivery risks and slippage early, driving issues to resolution with clear recommendations and trade-offs. Run an effective delivery cadence (planning, checkpoints, and working forums) that stream leads prepare for and rely on. Coordinate release and migration sequencing into live solutions so changes do not break running operational processes in production. Define and own a metrics framework covering delivery progress, platform quality and performance, and business impact. The instrumentation for measuring agentic systems is immature across the industry, so expect to build the framework rather than run one you are handed. Ensure attribution is evidence-based, assigning issues to the correct pipeline stage, tiering severity consistently, and validating claims before escalation. Report outcomes (for example, effort returned to the business and autonomy progression) alongside delivery status, stating clearly where instrumentation does not yet support a claim. Own the cadence, content, and narrative for sponsor and senior management reporting, communicating what shipped, what it is worth, what was learned, and what is at risk. Maintain the platform decision record, including what was decided, by whom, on what basis, and what depends on it. Establish lightweight delivery practices and improve reporting tooling so status is derived from systems teams already work in, not manual collection. Required Qualifications, Capabilities, and Skills Demonstrated experience running parallel technical workstreams to a shared milestone in a large organization, ideally in a regulated, high-stakes environment. Technical fluency across software delivery, data, and AI systems, with the ability to follow architecture discussions, read decision records, and independently assess delivery risk. Experience designing a metrics framework from first principles for work that has not previously been measured, distinguishing activity measures from outcome measures. Proven ability to secure and sustain commitments from teams outside your reporting line through credibility, relationships, and clear accountability. Strong executive communication skills, including directly owning sponsor relationships, making complex technical delivery understandable without losing substance, and defending evidence under challenge. Demonstrated willingness to challenge assumptions and delivery confidence when evidence does not support them, while keeping delivery moving through shifting priorities. Preferred Qualifications, Capabilities, and Skills Exposure to AI or agentic systems running in production, including an understanding of what is different about measuring them. Experience delivering platform or infrastructure programs where consumers are internal engineering and operations teams. Experience partnering with controls, risk, or internal audit on technology delivery evidence and readiness. Familiarity with operations processes in markets, banking, or other transaction-heavy environments. Experience deriving delivery reporting from engineering systems rather than manual status collection. About the team: Applied AI builds and runs the governed agentic platform that Markets Operations is being rebuilt on, including case orchestration, agent serving, context and memory, a policy engine that enforces controls deterministically outside the model's reach, a governed gateway to firm systems, and an operator interface where people supervise and correct what agents do. Several operational solutions run on the platform today, with more committed. #CIBAppliedAI ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQsfor more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. TPBN1_UKTJ

PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover . This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office-based but involves regular site visits and client interactions. The Client manages a diverse portfolio of residential flats and mixed-use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike. Key Responsibilities: Oversee the management of residential blocks and mixed-use properties, ensuring compliance with all relevant legislation and industry standards. Act as the main point of contact for leaseholders, freeholders, and tenants, handling queries and resolving issues efficiently. Conduct regular site inspections and liaise with contractors for maintenance and repairs. Prepare and manage service charge budgets, ensuring transparency and accuracy. Oversee Section 20 consultations and major works projects in accordance with the Landlord and Tenant Act. Ensure health & safety compliance and risk assessments are up to date. Handle disputes and complaints professionally, including dealing with challenging individuals. Work collaboratively with the accounts team to ensure accurate financial reporting and debt collection. Maintain strong relationships with clients, fostering trust and long-term partnerships. Stay ahead of statutory changes and, in particular, guide clients through the minefield of fire regulations, ensuring compliance and best practices. Requirements: Previous experience in residential block management is essential. Knowledge of ARMA or IPS standards, with relevant qualifications (or currently in training). Strong understanding of leasehold property management, service charges, and relevant legislation. Excellent communication and interpersonal skills, with the ability to manage difficult conversations effectively. Highly organised with strong problem-solving abilities. Ability to work independently and proactively in a fast-paced environment. Proficient in property management software (experience with MRI Qube is desirable). Full UK driving license and willingness to travel for site visits. Some out of office hours working with regards to attending residents meeting and AGM s. What they Offer: A dynamic and supportive work environment with a varied portfolionever a dull moment! Competitive salary based on experience and qualifications. Career progression opportunities, including potential leadership roles. Ongoing professional development and training support. Office-based role in Dover, serving the local community. If you are an experienced Block Manager looking for an exciting challenge and the opportunity to grow within a well-established company, we d love to hear from you! TPBN1_UKTJ

We are seeking an experienced and professionally qualified Land Agent to join our Agriculture Department. This is an excellent opportunity for a RICS-qualified Land Agent with relevant experience in rural property, land agency or agricultural estate management to take responsibility for their own portfolio of rural estates while working closely with our Head of Agriculture. The successful candidate will have a good understanding of rural land management, landlord and tenant matters and agricultural property, together with the confidence and experience to deal directly with clients, landlords, tenants and external organisations. You will be responsible for managing a varied workload, including rent reviews, rent collection and arrears management, grant applications, estate management matters and specialist rural projects. You will also act as a key point of contact for clients and tenants, ensuring that issues are dealt with promptly and estates are managed effectively. Key Responsibilities Support the Senior Land Agent/Head of Agriculture with a wide range of agricultural and rural property matters. Take responsibility for a portfolio of rural estates, acting as a key point of contact for landlords and tenants. Manage landlord and tenant queries and resolve day-to-day estate management issues. Carry out rent reviews, assessing relevant market evidence and benchmarks, making recommendations to the Senior Land Agent / Head of Agriculture and facilitating discussions between landlords and tenants. Oversee rent collection and arrears management, ensuring payments are made promptly and issues are followed up. Advise clients on relevant agricultural and rural government grants and liaise with organisations including Natural England and the Rural Payments Agency. Complete and assist with grant applications and chase outstanding grant payments. Accurately prepare and maintain land and property mapping using Pro Map / LandApp. Assist with agricultural client accounts, including reviewing statements, checking invoices and bills, supporting quarter-end accounts preparation and producing reports. Monitor annual grazing agreements and update documentation as required. Liaise with contractors to arrange repairs and maintenance across rural estates. Project manage a range of specialist and ad hoc rural property projects on behalf of clients. Provide professional and practical advice to clients on rural estate and land management matters. Work closely with the Senior Land Agent / Head of Agriculture and wider Agriculture Department to deliver a high standard of client service. About You We are ideally looking for an experienced Land Agent who is confident dealing with clients and capable of taking ownership of their own portfolio and workload. You will ideally have professional experience in land agency, rural estate management or agricultural property, and be able to demonstrate a practical understanding of landlord and tenant matters, rent reviews and the management of rural estates. You will be commercially aware, highly organised and comfortable managing multiple priorities. Excellent communication skills are essential, as you will regularly deal with landlords, tenants, clients, contractors and external organisations. Essential Experience & Qualifications RICS qualified this is an essential requirement for the role. Relevant professional experience as a Land Agent, Rural Surveyor or in a closely related rural property role. Demonstrable experience of working with rural estates, agricultural property and/or land management. Good understanding of landlord and tenant matters. Experience dealing directly with clients and other stakeholders. Ability to manage your own portfolio of work and take responsibility for delivering projects and tasks to deadlines. Excellent written and verbal communication skills, with a confident and professional telephone manner. Excellent customer service and relationship management skills. Strong IT skills, including Microsoft Office. Excellent organisational skills and the ability to multitask effectively. Highly self-motivated, conscientious and able to work on your own initiative. Strong attention to detail and the ability to remain calm and effective under pressure. Desirable Experience & Qualifications CAAV qualification. Experience of rent reviews and agricultural landlord and tenant matters. Experience of agricultural grant schemes and dealing with the Rural Payments Agency and/or Natural England. Experience using Pro Map, LandApp or similar rural mapping software. Experience of rural estate management and maintenance. Experience of working in a professional office environment. Good knowledge of the local area and rural property market. Why Join Us? This is a great opportunity for an RICS-qualified Land Agent looking to develop their career within a well-established Agriculture Department. You will have the opportunity to manage your own portfolio of rural estates, develop strong and lasting client relationships, undertake a broad range of professional Land Agency work and gain exposure to a diverse range of agricultural and rural property projects. If you are an experienced, RICS-qualified Land Agent looking for a varied role with genuine responsibility and the opportunity to work closely with clients and senior professionals, we would be pleased to hear from you. To apply: Please submit your CV through Totaljobs TPBN1_UKTJ

hackajob is partnering directly with AND Digital to hire for this role. Description Role Profile: AWS Connect Developer Duration: 12 Months+ Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We've been helping organisations build better digital products and stronger digital teams since 2014. We believe our work should always leave a legacy for the client. We do this through close relationships with our offices (or 'Clubs') so that our partners are always prioritized by a regional team close to them. This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014. Today we number more than 1,500 people with Clubs all over the UK and Europe with plans for global expansion in the next couple of years. Join us - and help us fulfil our mission to close the world's digital skills gap. Role Overview We are seeking an experienced AWS Connect Developer to design, develop, configure, integrate, and support solutions built on Amazon Connect. The role requires strong hands-on experience across contact-centre functionality, customer journeys, Cases, Tasks, Contact Flows, routing, integrations, APIs, and AWS services. The successful candidate will be comfortable translating business and customer-service requirements into scalable Amazon Connect solutions and working across development, testing, deployment, and production support. Core AWS Connect Experience The candidate should have strong practical experience with: • Amazon Connect architecture, configuration, and administration., • Contact Flows and modular/reusable flow design., • Queues, routing profiles, agents, users, security profiles, and hours of operation., • Contact Centre voice and telephony configuration., • IVR and self-service customer journeys., • Inbound and outbound contact handling., • Customer Profiles and customer data integration., • Contact Trace Records (CTRs) and contact history., • Call recording, monitoring, quality management, and reporting., • Contact Lens and conversational analytics where required., • Prompts, audio, text-to-speech, and speech recognition., • Lambda integrations within Contact Flows., • Amazon Connect APIs and SDKs., • Event-driven integrations using AWS services., • Troubleshooting and performance optimisation of Connect solutions. Amazon Connect Cases Hands-on experience with Amazon Connect Cases is required or strongly preferred. The developer should be able to: • Design case-management journeys around customer interactions., • Configure case templates, fields, statuses, and workflows., • Understand the relationship between contacts, customers, and cases., • Create and update cases through Amazon Connect functionality and APIs., • Integrate Cases with external CRM, case-management, or customer-service platforms., • Design Contact Flows that create, retrieve, update, or associate cases where appropriate., • Support agent workflows involving multiple contacts against a single customer case., • Implement appropriate permissions and access controls for case information., • Troubleshoot case creation, retrieval, and integration issues., • Consider reporting, auditability, and operational requirements when designing case solutions. Amazon Connect Tasks Experience with Amazon Connect Tasks should form part of the role. Responsibilities may include: • Designing task-based agent workflows., • Configuring task routing and queues., • Creating follow-up tasks from customer interactions., • Using Tasks for asynchronous customer-service activities., • Integrating Tasks with Lambda, APIs, CRM platforms, and other AWS services., • Designing workflows where a voice/contact interaction creates subsequent agent work., • Managing task priorities, expiry, routing, and agent assignment., • Troubleshooting task-routing and workflow issues., • Using Tasks alongside Cases to create an end-to-end customer-service journey. Contact Flows and Customer Journeys The developer should be highly proficient in Contact Flow development, including: • Inbound call flows., • Customer authentication., • IVR menus., • Queue and routing logic., • Customer identification and lookup., • Case lookup and creation., • Task creation., • Agent transfer and escalation., • Callback functionality., • Error handling and fallback journeys., • Business-hours and holiday handling., • Customer data collection., • Lambda/API integration., • Dynamic prompts and attributes., • Secure handling of customer information., • Reusable flow modules and maintainable flow architecture. Testing and Deployment The developer will be expected to: • Produce technical designs and implementation documentation., • Develop solutions in controlled environments., • Create unit and integration tests., • Test Contact Flows and integrations end-to-end., • Support UAT., • Investigate and resolve defects., • Deploy changes through appropriate CI/CD processes., • Maintain version control and release documentation., • Support production releases and rollback procedures. Essential Experience • 3+ years of software development/integration experience., • Strong hands-on Amazon Connect development experience., • Strong Contact Flow experience., • Experience with AWS Lambda and AWS APIs., • Experience with REST/API integrations., • Experience with Amazon Connect Cases., • Experience with Amazon Connect Tasks., • Experience integrating Amazon Connect with external systems., • Experience troubleshooting production contact-centre environments., • Understanding of AWS IAM, security, logging, and monitoring., • Experience with Git and modern development practices. Equal Opportunities Statement: At AND Digital we embrace diversity and are committed to equal opportunities. We are actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application. We want you to feel safe and empowered to let us know if you require any adjustments to be made to your application or interview process so please speak to our recruitment team. AI Statement We champion tech that helps people work smarter, but we want to get to know you! If you use AI to assist with your application or interview prep, please ensure all information submitted remains an accurate, truthful representation of your personal achievements and capabilities rather than generating false or misleading information. We may reject applications where AI is used inappropriately at any stage of the recruitment process. JBRP1_UKTJ

Seeking a professional Vehicle Collection Agent for field-based vehicle recovery and transportation across the UK for an asset recovery firm.

Our client, a global financial organisation, is urgently seeking an AI Engineer to join a high‑impact, innovation team within the Enterprise Line of Business (LoB) AI & Automation programme. This is a build‑first, fast‑moving role designed for someone who thrives in autonomy, iterates quickly, and enjoys putting working prototypes into the hands of real users. You will explore frontier AI tools, test new technologies, and convert early‑stage ideas into validated pilots that deliver measurable enterprise value. Overview of Role:- A build‑first environment — rapid prototypes, real users, real outcomes. Frontier tooling — hands‑on with the latest AI platforms, including LLMs, agent frameworks and automation tools. High autonomy — an independent two‑person Innovation Lab with light‑touch direction and outcome‑focused delivery. Strategic impact — shaping how AI and automation are adopted across a major global enterprise. Accelerate Enterprise is driving functional AI and Automation across the Enterprise LoB — a strategic priority for Global Payments. This role sits within the commercial business, not engineering, meaning you’ll spend time with Commercial, Operations, Credit, Compliance, Marketing and other partners to uncover high‑value opportunities. You are not restricted to defined functions — you’re free to scout, test and validate opportunities anywhere across the Enterprise LoB. Tool and tech scouting is core: you will evaluate cutting‑edge AI tools outside the Global Payments stack, test them against real use cases, and help inform future adoption. Key Responsibilities Build & Iterate Build agents and automations across Microsoft, AWS, Salesforce and Snowflake. Prototype LLM use cases on AWS Bedrock or other platforms — write prompts, agent instructions and simple evaluation criteria. Run structured pilot tests with Commercial and Operations teams. Set up simple measurement for every pilot: baseline → pilot result → delta. Iterate quickly on feedback and flag early when something isn’t working. Query and prepare data for pilots; connect prototypes to downstream platforms when needed. Delivery & Execution Produce build guides, prompt documentation and integration requirements. Train frontline users — simple guides, short sessions. Support the Innovation Lab Manager with benefits data collection. Tool & Tech Scouting Support the Lab’s “tool & tech radar” — test external tools against real use cases. Run side‑by‑side comparisons with the incumbent stack and document capability, cost and integration effort. Skills Required AI Delivery & Experimentation Strong awareness of where AI can solve commercial and operational challenges. Demonstrated experience building AI‑enabled solutions, prototypes, agents or automations. Ability to rapidly prototype and iterate using modern AI platforms. Understanding of strengths, limitations and risks of LLM‑based solutions. Curious, fast, resourceful — thrives in ambiguity. Independent, comfortable working with light‑touch direction. Stakeholder Engagement Commercial awareness — able to explain value, cost, risk and outcomes to non‑technical audiences. Able to gather requirements, demo solutions and incorporate feedback quickly. Problem Solving & Solution Design Ability to translate ambiguous business challenges into practical AI opportunities. Structured problem‑solving and analytical thinking. Sound judgement balancing value, risk, complexity and speed. Desirable Experience Salesforce ecosystem, AI agent frameworks, AI coding tools, data platforms, and AWS. ML fundamentals — features in, predictions out; able to support model‑adjacent pilots. Experience training or supporting non‑technical users

Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis . This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities: · Conduct field visits to gather data, complete inspections, and support operational activities. · Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. · Accurately record findings, updates, and reports using handheld technology and internal systems. · Communicate field observations and updates effectively with internal teams. · Support issue resolution by identifying concerns and escalating matters where required. · Maintain accurate records and complete all administrative tasks in a timely manner. · Represent our client professionally at all times while working across various locations. · Ensure compliance with all health, safety, and environmental procedures. Candidate Requirements: · Excellent customer service and interpersonal skills. · Strong verbal communication skills and professional phone etiquette. · Comfortable using handheld devices, mobile applications, and digital systems. · Ability to work independently and manage workload effectively. · Strong attention to detail and problem-solving abilities. · Must have a full UK drivers licence and access to reliable transportation and be willing to travel between sites. · Essential previous experience in a field-based, customer-facing or operational role, ideally with exposure to debt collection/arrears or similar. Role Details : 37.5 Hours per week - flexibility required between the hours of 8am - 8pm • Candidates must have own vehicle with business insurance, • MOT and valid insurance required, • Comfortable with lone working and distance driving, • Mileage paid at £0.19p PM. Salary : £14.80 per hour paid weekly . If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Do you have experience collecting debt out on the field? Or do you have experience working as a police officer and are looking for a change? If so, then we have the job for you! Our client is one of the leading debt resolution companies in the UK and are currently expanding! They’re looking for field based debt collection agents to join their growing team! Benefits • An industry leading salary of £34,000 per annum Car allowance of £6,000 per annum Monthly bonus scheme Month commission 3% pension after 3 months 33 days annual leave (including bank holidays) Full training provided * Great long term development opportunities You will be out and about visiting customers (both residential and commercial) to discuss their outstanding debt situation with their utility company. You will be integral in helping customers satisfy that debt. You will be visiting customers by pre-arranged appointment and/or via a warrant. You must be comfortable speaking with people in their homes and discussing their debt.You will need to have a full UK licence and your own vehicle (they pay a very attractive car allowance package), you must also have no CCJ’s or bankruptcies and also be happy to undergo a DBS check. This company offer some of the best training in the industry which doesn’t stop, they pride themselves on offering ongoing support and excellent career progression. If you have the skills to execute this role then we want to speak to you

Day rate - Between £425-£436 per day outside IR35 Work location - London 3 days a week, 2 days remote Business Analyst Duration 6 months + Location London (EC3 / Lloyd's market area) - minimum 3 days in office per week ROLE SUMMARY I have an exciting long term opportunity for a Contract Business Analyst to work within a premium London Market Insurance client. You will be a core delivery team member for the project to document current-state processes, support process design workshops, manage the standardisation documentation workstream, and coordinate adoption activities across all (re)insurance classes. This is a hands-on, delivery-focused role requiring strong analytical rigour, Lloyds insurance market knowledge, and the ability to operate confidently with senior underwriters and class heads. PURPOSE OF THE ROLE Document current-state underwriting processes across all classes from submission intake to bind. Support process co-design workshops and capture outputs accurately and comprehensively. Manage the standardisation documentation workstream: process maps, variation registers, data capture standards, and playbooks. Coordinate class-by-class rollout activities and track adoption metrics. Support the optimisation opportunities tracker by documenting use case requirements and business case data.KEY RESPONSIBILITIES Current State Documentation & Analysis Review existing process documentation, SOPs, system documentation, and MI artefacts at engagement start. Conduct structured interviews and observations with Underwriting Assistants, Underwriters, and Class Heads across all in-scope classes. Produce as-is process maps (L1/L2/L3) for submission-to-triage across all (re)insurance classes, including controlled variation capture. Collect and validate baseline metrics data: submission volumes, triage cycle times, UA administrative effort percentages.Process Design Support Drive co-design workshops; capture design decisions, open items, and agreed variations in real time. Maintain the class-level variation register - documenting each variation with rationale, class(es) affected, and approval status. Document the minimum data capture standard for intake Produce clean, version-controlled process documentation at each sprint: base process maps, triage models, referral trigger registers. Support the referral and control framework documentation: control checkpoints, trigger thresholds, ownership model.Rollout Coordination & Adoption Prepare per-class rollout packs: adapted base process, variation summary, intake log template, and triage checklist. Coordinate class scheduling for rollout phases liaising with UW team leads to confirm SME and team availability. Track weekly adoption metrics: process adherence rates, data completeness at intake, triage cycle time against baseline. Maintain the adoption blockers log and coordinate resolution actions with the Change Consultant and class teams. Support training delivery: prepare training materials, manage logistics, record attendance.Optimisation Opportunities Support Document initial optimisation opportunity candidates identified during standardisation (context, trigger, class affected). Assist in populating functional and technical requirements for each opportunity under direction of the Process SME. Gather and validate business case data inputs - baseline metrics, effort estimates, and benefit quantification inputs.Programme Governance Attend weekly Programme Working Group meetings and maintain accurate action logs. Update the RAID log with issues, actions, and decisions arising from workshops and daily delivery activity. Produce weekly status summaries for Programme Manager review. Manage the document version control discipline for all engagement artefacts.Experience & Technical Skills 5 years + experience as a Business Analyst in a commercial or specialty insurance environment. Demonstrated experience documenting end-to-end business processes using structured process mapping techniques. Comfortable conducting workshops and stakeholder interviews with senior business users (Underwriters, Class Heads). Strong data collection and analysis skills, able to gather baseline metrics, identify gaps, and present findings clearly. Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio or equivalent process mapping tool). Experience working on transformation, process improvement, or operating model engagements in a consulting or internal change capacity. Highly organised with strong document management discipline - able to maintain version control across Able to work at pace in a sprint-based delivery model with short feedback loops. Practical understanding of the Lloyd's and London company market operating model - how classes are structured, how submissions flow from broker to underwriter, and how bind and post-bind activities are managed. Understanding of the Lloyd's regulatory environment and how compliance considerations (LIC referrals, sanctions, aggregate management) interact with underwriting processes. Experience working directly with Underwriting Assistants, Underwriters, or Underwriting Operations teams in a London market insurer or Lloyd's managing agent. If you're currently a Business Analyst with strong insurance sector experience, this could be the opportunity you've been waiting for. We're looking for someone who can engage stakeholders, understand business needs and help deliver change that makes a real difference. Positions like this don't stay open for long. Apply now or contact me directly for immediate consideration