Collections manager jobs in United Kingdom

Mamma Dough is a family-friendly Sourdough Pizza restaurant chain with locations throughout South London. Our restaurants specialize in serving authentic, Neapolitan-style sourdough pizza made with fresh, locally sourced ingredients. We pride ourselves on using traditional techniques to create the perfect sourdough and combining them with unique and innovative toppings to create special and delicious pizzas. Our restaurants are warm and welcoming, and we strive to create a relaxed and comfortable atmosphere for our customers. We offer a casual dining experience, great for families and groups of friends, and we take great care to ensure that our customers leave feeling satisfied and happy. Mamma Dough is a company committed to sustainability and environmental protection. We work closely with local farmers and suppliers to source the freshest ingredients possible, reducing our environmental impact and supporting our local community. We are a growing company that values hard work, creativity, and innovation. We believe that our employees are our greatest asset, and we offer a supportive and collaborative work environment where everyone has the opportunity to grow and develop their skills. If you're looking for a fun, challenging, and rewarding work environment, we welcome you to join the Mamma Dough family! Mamma Dough restaurants are seeking a highly skilled and motivated Duty Manager to join our team in London. Responsibilities: Ensure that the venue is opened and closed down with great attention to detail Hold keys for the venue to open and close the building Ensure both kitchen and front of house teams are following company specs Assist the General Manager in maintaining stock levels by ordering what is needed to deliver full menu Assist the General Manager in controlling costs, management of team and upkeep of government food/H&S guidelines Ensure your working environment is set up optimally for yourself and your team Be organised and work with the other team members and management team to complete duties Assist the General Manager with keeping a high level of Health & Safety and Food Safety standards at work Help to create an inclusive and fun team within a dynamic environment Deliver fun but professional service ensure guest satisfaction is of the upmost importance Assist with handling deliveries with Deliveroo and collections Requirements: Previous experience as a key holder is desirable Strong interpersonal skills and a positive attitude. Ability to manage teams effectively Ability to multitask and thrive in a fast-paced environment. A keen eye for detail and a passion for providing exceptional customer service. Flexibility to work evenings, weekends, and holidays as needed. Benefits 28 days holiday 50% meals any time for you and four friends at any one of our Mamma Doughs Job progression Great work-life balance Company parties FREE pizza on shift If you have the leadership skills, creativity, and ambition to take on this exciting position and work with the best, then please submit your CV and cover letter to us today.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments. #Lifeat RBH £25000 - £35000 per annum Department: Sales About you JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us #Lifeat RBH Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotelowners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to a business expansion, we are now looking to speak to General Managers in South East London. The successful candidate will have extensive experience of managing a premium restaurant or food-led bar which consistently delivers great results and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We provide a clear path of progression to those who desire it through our company pathway program. We pride ourselves on the significant number of internal vacancies filled from within our existing teams. Job Role: - Manage, and take accountability for all aspects of the business - Recruit, train and retain your team - Deliver an exceptional and consistent guest experience - Have input on menus, suppliers, events, and new ways of working - Maximise probability at every level of the business whilst maintaining high standards. Have experience working to budgets and analysing P&Ls - Ensure full adherence to all food safety, fire, licensing, and h&s procedures - Implement company processes and systems Benefits Include: - Up to £42,000 OTE p/a doe, (including circa £7,000 p/a of service charge) - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - A realistic pathway to progression in an expanding company

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

Supervisor Urban Pubs and Bars Limited Supervisor - Trendy East London Pub - Quality - Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious supervisor with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers, serving hearty British pub classics on the menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends. The Role As a supervisor you will support the General Manager in all aspects of running the venue as if it were your own business.  Be business savvy and demonstrate great commercial understanding.  Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would suit an aspiring Supervisor looking for the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 1 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday  Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

Our lovely Camden is looking for a superstar supervisor.

Our lovely Hush in Holborn is looking for a superstar supervisor.

PROPERTY MANAGER Responsibilities: - Tenant Management: - Act as the primary point of contact for tenants. - Handle tenant inquiries, complaints, and issues promptly and professionally. - Facilitate tenant move-ins and move-outs, including inspections and deposit returns. - Ensure lease agreements are properly executed and renewed. - Property Maintenance: - Coordinate and oversee routine maintenance and repairs. - Conduct regular property inspections to ensure compliance with safety standards and regulations. - Manage relationships with contractors and service providers. - Financial Management: - Prepare and manage budgets for property operations. - Collect rent and service charges and follow up on arrears. - Prepare financial reports and provide updates to property owners. - Legal Compliance: - Ensure compliance with all relevant property laws and regulations. - Handle all legal documentation related to property management. - Stay updated on changes in property legislation. - Marketing and Leasing: - Market available properties through various channels. - Conduct viewings and negotiate lease terms. - Prepare marketing materials and advertisements. - Administrative Duties: - Maintain accurate and up-to-date property records. - Prepare and present regular reports to property owners. - Manage property management software and databases. Skills and Qualifications: - Communication: - Excellent verbal and written communication skills. - Ability to handle difficult situations with tact and professionalism. - Organisational Skills: - Strong organisational skills with the ability to multitask. - Effective time management and ability to prioritise tasks. - Problem-Solving: - Proactive approach to identifying and resolving issues. - Strong decision-making skills. - Financial Acumen: - Basic understanding of financial principles and budgeting. - Experience in managing financial records and reporting. - Technical Skills: - Proficiency in property management software and Microsoft Office Suite. - Familiarity with online marketing and property listing platforms. - Knowledge of Legislation: - Thorough understanding of property laws and regulations in the UK. - Ability to stay updated on changes in property management legislation. - Customer Service: - Strong customer service orientation. - Ability to build and maintain positive relationships with tenants and property owners. - Experience: - Previous experience in property management or a related field is preferred. - Knowledge of the local property market is advantageous. Additional Requirements: - Qualifications: - Relevant qualifications in property management, real estate, or a related field are beneficial. - Licensing: - Valid UK driving license. - DBS (Disclosure and Barring Service) check may be required. This job description outlines the primary responsibilities and skills required for the role of a Property Manager based in the UK. The ideal candidate will have a combination of experience, technical skills, and personal attributes that enable them to manage properties efficiently and effectively. Pay rate for the job will be £39,000 - £42,000/per year. Benefits: Company Pension Cycle to work Scheme. Paid Leave on your Birthday Discretionary Bonus

JOB VACANCY Senior Property Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 59 Windsor Road, Tuebrook, Liverpool L13 8BA (Home-working opportunities will occasionally be provided based on business needs) SALARY £38,700.00 per annum £19.85 per hour We have an exciting opportunity for a skilled and experienced Senior Property Manager (SOC: 1251). The ideal candidate will be the driving force behind the success, stability and execution of our growing property portfolio. You will be responsible for overseeing our lettings department and managing our growing portfolio of rental properties, HMOs and property development projects. Your role is crucial in ensuring a positive experience for both landlords and tenants, contractors and client, in sales, purchases, rentals or leasing of properties. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, landlord and tenant laws, understanding of conveyancing and project management, risk assessment and many other qualities will be part of the great Housing & Property Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering property development projects from inception to handover and completion whilst liaising with other Bond Property Solutions team members in improving the management processes and structures. ● Ensuring excellent property management by complying with company policies, procedures, and all regulatory requirements. ● Setting clear goals and objectives for the team and monitoring progress towards achieving them. ● Providing ongoing training and development opportunities to enhance the skills and capabilities of team members. ● Managing, scheduling and facilitating in viewings, inspections, and check-outs, and being the senior point of contact for all landlords, tenants, and contractors. ● Preparing and presenting Directors Reports. ● You will monitor the progress of our property developments, report and report remedial actions to management, effectively manage the budget and all costs within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports and brief the management team. ● You will monitor and update project financial forecasts and cash flows, and chair meetings with design teams and cost consultants. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information. ● You will also be able to manage and coordinate our property portfolio and ensure strict adherence to health and safety. ● You will, jointly with the Director/HR Manager, be responsible for temporarily hiring, inducting, and supervising staff. ● You will manage the general upkeep, maintenance and security of the property portfolio and advise on energy efficiency; ● You will assess and discuss client requirements and may advise them on the purchase of property and land for investment and other purposes; ● You will arrange for structural surveys and evaluation of our property portfolio; ● You will negotiate land or property purchases and sales, leases and tenancy agreements and arrange all the legal formalities with solicitors, building societies and other stakeholders; ● You will oversee the management of accounts and produce financial forecasts; ● You will play a crucial role in handling and settling landlord and tenant disputes ensuring that both fulfil their legal obligations; ● You will examine and assesses housing applications, advise on rent levels, investigate complaints and liaise with tenant associations and social workers to resolve any family disputes where necessary. Skills and Qualifications: ● A good academic background is essential. Therefore, you must possess a Bachelor’s Degree in Real Estate and Urban planning (1st class Hons) or equivalent and be RICS qualified. Experience in project management or a Masters Degree in project management or equivalent, though not mandatory, will help candidates stand out. ● A minimum of 5 years in senior property and housing management experience is a requirement. ● A full understanding of project delivery, budgeting, planning in both residential and commercial settings. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 16 June 2024 Benefits: ● Competent salary £38,700.00 per annum (£19.85 per hour) ● Auto pension enrolment with NEST ● Bonus Scheme and occasional home-working opportunities depending on business needs. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis We look forward to hearing from you.

Are you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like 'just a number’? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn’t changing constantly? Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn’t just for our customers - we really look after our people too. That’s why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work. We don’t do internal politics. We don’t do blame. We don’t do shortcuts. We really do support. We really do encouragement. We really do career development and great training. We do all this and we deliver truly excellent care. If this sounds like a place where you would like to belong then call apply now Job Information Job title: Registered Manager Job Opportunity: Start Up Branch of Domiciliary Homecare Salary: Very Competitive Salary Bonus opportunity: up to £5,000 PA 22 days starting annual leave entitlement raising to 25 days + 8 bank holidays. Job Location: Henley on Thames Reporting to: Operations Manager Working Hours: Full Time £500 Joining Bonus Registered Manager - Branch Manager - Care Manager - Registered Branch Manager - Homecare Manager - Homecare Branch Manager - Registered Homecare Manager- Domiciliary Manager - Domiciliary Homecare Manager - Domiciliary Registered Manager Required skills Business Development Home Care Management Social Care CQC Application questions Do you have a valid drivers licence and transport? Yes No Domiciliary Homecare? Yes No Manager? Yes No

JOB VACANCY Construction Project Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK London (this role involves field work, therefore, your places of work vary) SALARY £40500.00 per annum £20.77 per hour We have an exciting opportunity for a skilled and experienced Construction Project Manager (SOC: 2455). The ideal candidate will be the driving force behind the success, stability and execution of our building projects throughout the entire development process. You will be responsible for the planning, design and construction from commencement to completion and subsequent facilitation of the handover. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, COSHH, risk assessment and many other qualities will be part of the great Project Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering building projects from inception to handover and completion ● Liaison with other I.Chime team members in improving the management processes and structures. ● Procuring construction works including main contracts, enabling works, major packages and specialist trades working closely with I.Chime Management Team. You will also support the generation and approval of tenders. ● You will monitor the progress of our projects, report and report remedial actions to management, effectively manage the project budget and all costs to ensure successful completion within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports, incorporation of contractor and consultant project reports and briefing the team. ● You will monitor and update project financial forecasts and cash flows, manage construction project teams, chair meetings with design teams, cost consultants, contractors and other specialists/stakeholders. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information for invoicing at the end of projects. ● You will also be able to manage and coordinate construction activities/sites ensuring strict adherence to health and safety on site and that each project is delivered in accordance with the RAMS for the project. ● You will work schedules based on prior discussion with clients, architects, surveyors etc. ● You will be responsible for temporarily hiring, inducting and supervising staff. ● You will conduct forecast assessments of potential challenges and disruptions to ongoing projects, including the impact of traffic and new developments. ● You will be responsible for coordinating and ensuring that materials and construction methods are compliant with specifications and statutory requirements and that there are no deviations from agreed plans. Skills and Qualifications: ● Ideally ICE,MRICS, MCIOB or other suitable professional bodies considered (but not essential) ● A good academic background is essential; therefore, the prospective candidate must have an undergraduate degree in Construction Management or Civil Engineering or any related subject. ● A complimentary postgraduate qualification in either Project Management or Construction Management will be essential. ● A minimum of 5 years in building and project management experience, as well as proven project delivery experience at planning and construction stages will be essential. ● A full understanding of project delivery, costs, and programme management in both residential and commercial settings. ● You will have the ability to compile project programmes, review, amend and update them using MS Project, Aster or similar construction programme software. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 4 June 2024 Benefits: ● Competent salary £40500 and occasional home-working opportunities depending on business needs. ● Auto pension enrolment with NEST ● Bonus Scheme ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis CONTACT US: **Please send your CV and Cover Letter

RESTAURANT SUPERVISOR Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate General Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands. Benefits & rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off- Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as a General Manager: Understand the guest and how to efficiently manage their expectations. To have a great front-of-house presence, be a leader and inspire your team. Fully understand and be able to articulate the financial targets. Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively. To demonstrate an up-to-date and in-depth understanding of the industry Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand. Build and maintain strategic relationships with internal and external stakeholders. About you: You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stays as high as the standard of service at all times You have the confidence go the extra mile You love to wow guests with exceptional service You have excellent English language skills About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. The Ivy Collection restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés. Each restaurant has been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, and extend the magic of our celebrated West Street venue to handpicked locations across London and the UK. Menus feature modern British dishes drawn from The Ivy’s own extensive menu so, whether you are looking for afternoon tea or a three-course meal, you can be sure of excellence in both quality and choice. Restaurants are open seven days a week offering a full service from breakfast through to dinner. Each restaurant also has a dedicated number of unreserved tables available throughout the day offering everyone the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.

About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Responsibilities: To support the seamless running of the pastry area, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef and Chef de Partie. The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations. The Pastry Chef de Partie must ensure that all relevant food controls and food safety records are logged and adhered to at all times, the supervision of the training also falls under the shared responsibility of the Chef de Partie, in particular at Senior level. - To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform supervisor of any relevant shortages. - To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business. - To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service. - To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards. - To assist in the prevention of pilferage from the dry stores and refrigeration within the department. - To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mis en place. - To be aware of the required food percentages and recipes as set down by budget. - To remain on duty until the following shift takes over or until you are discharged by the Head Chef or Sous Chef. - To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. - To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards. - To ensure that all health marks are collected and allocated to the correct administration. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service.

About OMA OMA is a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic waiter/waitress to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the floor area, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the manager to keep our service quality at it's best. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.

Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.

Want be part of us? We are now looking for a talented Night Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.

We are looking for a talented head waiter/waitress to join our team here at ROKA. Our head waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. The requirements • A passion for delivering an exceptional guest experience, hunger to learn and lead from the front • Previous experience in a similar high end restaurant • Ability to multitask • Strong communication skills • Great team player • Keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Long service award to show that we love having you around! • Exciting In-house incentives • Season ticket loan • Opportunity to travel the world with our five incredible worldwide brands • Family meals on shift • Staff Discount across zuma, ROKA, oblix & INKO NITO • Cycle to work scheme Are you ready? Join our team, start your story today. Required skills: Fine Dining Experience, Fast-Paced Experience, Leadership, team work, Management, Knowledge of Wine Pairings, Guest Experience Competitive Salary plus bonus Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.

We are looking for a driven Assistant Restaurant Manager join our team here at Oblix. Our Assistant Restaurant Managers are hands-on, enthusiastic and passionate about delivering an exceptional guest experience time and time again. You will be committed to operating at the highest level and consistently encourage the rest of the team to do the same. Life at Oblix Oblix is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, at any level, means you really can really forge a career as individual as you are. The requirements Previous experience as an Assistant Restaurant Manager or higher, in a high-end, high volume restaurant Proven ability to lead and inspire a large team Eager to learn and develop both yourself and your team Excellent attention to detail Ability to multi-task The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World class in-house training; we want you to have all the tools to be the best Opportunity to travel the world with our five incredible worldwide brands Long service awards to show that we love having you around! Exciting In-house incentives Travel season ticket loan Family meals on shift Staff Discount across Zuma, ROKA, Oblix & INKO NITO Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today. Required skills: Team Management Skills Competitive Salary plus bonus Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.

Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. You’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our team. The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits Cycle to work scheme Meals Company pension scheme Team events

The same day courier business is even more important now then ever before and our business is growing rapidly. On a day to day basis you will be in charge of the following: Managing day-to-day collections and deliveries to assist the driving team and arranging the transport of time critical shipments using our in-house software (training provided). A brief list of duties include: • Booking jobs into the diary and allocating them to the drivers. • Talking with suppliers, customers, storage companies, transport companies, sub-contractors and accounts. • Route planning as efficiently as possible, as well as arranging ad-hoc changes as required. • Communicating to drivers the relevant information appropriate to the shipment.

Charisma, flair and excellent cocktail experience. These are the ingredients that make the perfect Ivy Asia Bartender. As Bartender, you’ll need to know your negronis from your martinis to provide the first-class service our guests expect. You’ll also need good wine knowledge, but our in-house monthly beverage training will make sure you’re always up to speed. In return, you’ll receive an industry-leading pay package and the full support of your Head Bartender and Bar Manager, who are there to care for your welfare and development. Plus, you’ll also have incredible opportunity for career progression, the training to make sure you succeed, and access to an impressive array of benefits. Our Bartenders Will Enjoy These Benefits • Free food and drinks when working from our restaurant menus • Discounts for all employees and up to three friends when dining in a hand-picked selection of our restaurants • Book your birthday off – guaranteed • An additional day’s holiday every year for the first five years • We reward Refer a Friend – if you successfully refer someone you can earn a reward of up to two thousand pounds • Regular social activities organised through our social committee • On every anniversary we celebrate by giving you a gift • Extra discounts for all our team on gym memberships, Shopping, Mobile phones, travel and much more… With a rich history and an enviable reputation, The Ivy Collection is a market leader in prestige restaurants. We have exciting future ahead of us as we continue to open our iconic restaurants across the UK and Ireland. We want you to share in that. We’re committed to the wellbeing of our entire team and offer structured employment paths and training at every level to ensure your confidence, and your career, grows with the collection every step of the way

About OMA Opened in Spring 2024, OMA will be a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic baker to join our established team. Making baked goods for both Oma, Agora and our coffee hatch which opens out onto Borough Market. The ideal candidate will have at least 1 year experience working in a similar role, enjoy the early starts in the morning and have a passion for creating new and exciting flavoured pastries for our coffee hatch. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself! Responsibilities Open the bakery section ready for the day, making dough, proving and baking alongside our exceptional head baker. Be an ambassador for our brand at all times, let your passion our into the dough! Working with the manager to keep our pastries and baked goods quality at it's best. Requirements Previous experience in a similar environment desirable. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A Night Guest Service Manager at Holiday Inn Express Earls Court. What you'll be doing... Reporting to the Deputy General Manager, you can expect your working day to include the following. -Running the night reception operations. -Preceed with night audit tasks. -Responsible for the guests and colleagues security. -Helping in the hotel breakfast preparation. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Night Guest Service Manager, you will need the following qualities and skills. -Can do attitude and initiative. -Excellent customer service skills. -Ideally Opera system experience. -Managerial and multitasking skills. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £27000 - £27000 per annum Department: Reservations Reception About you Night Guest Service Manager Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.