Trabajos customer service agent en Reino Unido

Our Client are currently looking for an experienced Facilities Manager to join their team at a luxury residential estate in South East London. \n \n Working Monday to Friday with the hours of 8:30am - 4:30pm \n \n Salary is £60,000 - £70,000 annually. \n \n Duties include: \n \n\n • Facilities Operations Management\n, • Oversee the day-to-day management of the Facilities function, including staff deployment and work activities.\n, • Manage and performance-monitor contractors delivering hard and soft services.\n, • Ensure all areas of responsibility are maintained to the highest standards required by the Landlord and Managing Agent.\n, • Carry out and oversee daily and weekly M&E inspections including mechanical, electrical, plant rooms, tank rooms, and landscaped areas, ensuring accurate record-keeping and follow-up actions.\n, • Manage ordering and control of maintenance stock, consumables, welfare supplies, and office requirements through approved suppliers.\n, • Health, Safety & Compliance Leadership\n, • Take full ownership of site compliance, ensuring adherence to Health & Safety legislation, RAMS, COSHH, and company policies.\n, • Support the Estate Manager with the preparation, review, and management of risk assessments and method statements.\n, • Manage the Permit to Work system, including creation, authorisation, monitoring, and closure.\n, • Monitor works on site and formally sign off completed works following inspection.\n, • Maintain and regularly update Health & Safety files, COSHH folders, and statutory compliance documentation.\n, • Play a key role in audits, inspections, and regulatory reporting.\n, • Stay informed of changes in ARMA, RICS, and Building Safety Act. Implement necessary updates to maintain compliance.\n, • Support and, where delegated, lead M&E and large-scale projects from planning through to completion.\n, • Coordinate contractors, stakeholders, and internal teams to ensure projects are delivered safely, on time, and within scope.\n, • Identify risks and proactively implement mitigation strategies during project delivery.\n, • Conduct monthly inventories aligned to operational demand.\n, • Budget and Cost Control: Monitor maintenance budgets, control costs, and identify efficiency opportunities.\n, • Contribute to monthly management reports and annual audits as delegated.\n, • Support data-driven decision-making through accurate reporting and documentation.\n, • Act as a direct report for the facilities team.\n, • Act as escalation point for resident queries and complaints, ensuring timely resolution and exceptional service.\n, • Set clear objectives, monitor performance, and support development and training.\n, • Ensure team receives ongoing technical and compliance training. Promote continuous professional development.\n, • Promote equality, diversity, and inclusion in line with anti-discrimination and equal opportunity policies.\n, • Lead by example, embedding company policies, procedures, values, and service culture at all times.\n, • Champion continuous improvement across facilities operations, compliance, and customer experience.\n, • Act with discretion and professionalism when handling confidential or sensitive matters.\n, • Promote a positive, inclusive, and high-performance working environment.\n\n \n Qualifications Required: \n\n • Proven experience managing facilities operations within a complex or premium environment.\n, • Strong background in contractor management and staff leadership.\n, • Demonstrable experience delivering projects within defined timeframes.\n, • Extensive knowledge of building maintenance systems and M&E services.\n, • Sound understanding of Health & Safety legislation and its practical application.\n, • Knowledge of the Landlord & Tenant Act, RICS and ARMA guidelines, and relevant regulations.\n, • Experience interpreting, preparing, and presenting complex technical and management reports.\n, • IOSH or NEBOSH qualification (essential).\n, • Excellent written, verbal, IT, and numeracy skills.\n\n

We are currently recruiting for an experienced Live-In Building Manager to oversee the day-to-day management of a prestigious residential development in North West London. \n This is an excellent opportunity for a proactive, customer-focused professional looking for a long-term role within a well-maintained residential development. The successful candidate will be provided with a one-bedroom apartment on site, with accommodation, utility bills and parking included. The Role\n As the Building Manager, you will be responsible for the smooth running of the development, ensuring residents receive an exceptional level of service while maintaining the building to the highest standards. Key Responsibilities\n\n • Oversee the day-to-day management of the residential development.\n, • Build positive relationships with residents and provide a high level of customer service.\n, • Conduct regular inspections of the building and communal areas.\n, • Coordinate and supervise contractors attending site.\n, • Ensure compliance with health and safety legislation and company procedures.\n, • Manage maintenance issues and ensure they are resolved efficiently.\n, • Maintain accurate site records and report any issues to the managing agent.\n, • Support the overall presentation, safety and security of the development.\nWorking Hours\n\n, • Monday to Friday.\n, • Reception desk cover between 8:00am and 7:00pm, shared with the on-site team.\n, • Weekend porter support is provided.\nWhat's on Offer\n\n, • Salary of £44,131.56 per annum\n, • Live-in one-bedroom apartment.\n, • Utility bills included.\n, • Parking included.\n, • Long-term, permanent position.\n, • Supportive working environment with opportunities to build a long-term career.\nCouple Opportunity\n There is also a Handyman vacancy available at the same development, making this an ideal opportunity for a couple seeking to work together. Please note that only one on-site apartment is available, which would be shared by the successful candidates. \n Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.

ESTATE MANAGER \n\n • Rendall & Rittner • £52,000 - £55,000 • Chiswick Gate • Mon – Fri\n\n ROLE OVERVIEW / DEVELOPMENT DETAILS \n Chiswick Gate is a prestigious residential development comprising 189 apartments, set within beautifully landscaped grounds in the heart of Chiswick. You’ll lead the estate experience across elegant communal spaces, a concierge service and secure parking, creating a calm, well-run environment for a discerning resident community. With Chiswick High Road on the doorstep and Chiswick Park and Gunnersbury stations moments away, you’ll manage a development that feels both connected and village-like, where service, presentation and attention to detail truly stand out. \n ROLE EXPECTATIONS \n You will be the on-site leader, visible to residents and suppliers, orchestrating service delivery across concierge, cleaning, landscaping and M&E. Most days you’ll be inspecting the estate, resolving resident queries, driving compliance actions and coordinating contractors while keeping a close eye on budgets and reporting. You’ll set the tone for exceptional standards and collaborative teamwork. \n WHAT SUCCESS LOOKS LIKE \n\n • Health and safety, statutory checks and actions are completed on time, with clear records and green audits.\n, • Residents feel known, listened to and confident that issues are resolved quickly and courteously.\n, • Communal areas, grounds and parking present at “show-home” standards every day.\n, • Budgets are on track, value for money is achieved and costs are forecast and explained transparently.\n, • Contractors meet SLAs, risks are managed proactively and works are delivered right first time.\n, • Communication is timely and clear, with concise reporting to clients and the Rendall & Rittner team.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Leading and motivating the on-site concierge and estate team, planning rotas and holding effective 1:1s.\n, • Carrying out regular estate walks and compliance checks across buildings, plant rooms and parking.\n, • Coordinating contractors, reviewing RAMS, issuing permits to work and signing off quality on completion.\n, • Handling resident enquiries, keeping accurate records and sending clear updates on actions and outcomes.\n, • Managing budgets, purchase orders and invoices, and preparing reports and meeting packs.\n, • Partnering with the Property Manager and clients to plan maintenance, projects and improvement works.\n\n WHO THIS ROLE IS FOR \n\n • You combine a hospitality mindset with a practical, solutions-first approach.\n, • You are calm under pressure, empathetic with residents and decisive with suppliers.\n, • You’re highly organised, detail-focused and comfortable prioritising competing demands.\n, • You communicate with confidence, build strong relationships and lead by example.\n, • You’re tech-savvy and comfortable using property management systems and MS Office.\n\n EXPERIENCE THAT HELPS \n\n • Leading on-site operations at a high-end residential or mixed-use development.\n, • Managing concierge/front-of-house teams and service partners to clear SLAs.\n, • Coordinating H&S compliance, planned maintenance and reactive works across multiple buildings.\n, • Overseeing contracts for M&E, cleaning, security, landscaping and car park operations.\n, • Working with service charge budgets, forecasting and supplier invoicing.\n\n WHAT WE OFFER \n\n • 25 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on practical scenarios that explore your estate leadership, resident service, health and safety compliance, and contractor and budget management\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

NEW BUSINESS SET UP MANAGER \n\n • Rendall & Rittner • £Competitive • Home Based - London meetings\n\n ROLE OVERVIEW \n You will own the technical set up of new instructions across our property management and finance platforms, ensuring every scheme is built accurately and ready for a smooth operational start. This is a key role where your attention to detail, structured approach and professional judgement underpin a high-quality resident and client experience from day one. \n Acting as the bridge between clients, developers, Mobilisation, Finance, IT and Property Management, you will translate leases, budgets, contracts and asset information into clean, auditable data and robust system configurations. From service charge structures and bank arrangements to supplier onboarding, portals and compliance registers, you will create the foundation our teams rely on. \n You will also champion continuous improvement, standardising templates, optimising workflows and using data to drive right-first-time set ups at scale across the Odevo Group. \n ROLE EXPECTATIONS \n Most days you will be deep in systems and spreadsheets, gathering inputs, cleansing data, configuring properties and units, building service charge schedules, budgets and bank arrangements, and setting up resident portals and supplier records. You will coordinate stakeholders to close information gaps, quality check every element before go live, and document your build for a seamless handover to operations. You will manage multiple concurrent go lives, keeping timelines, risks and decisions visible and under control. \n WHAT SUCCESS LOOKS LIKE \n\n • New schemes go live on or ahead of plan with zero critical defects and minimal post-go-live fixes.\n, • Data is complete, accurate and fully reconciled to leases, budgets and contracts, with clear audit trails.\n, • Stakeholders feel informed and supported; clients and internal teams rate the onboarding experience highly.\n, • Compliance requirements (client money, insurance, H&S, statutory checks) are embedded from day one with evidence stored.\n, • Handover packs enable operations to start confidently, with concise documentation and training where needed.\n, • Playbooks, templates and automations reduce cycle times and error rates, and are adopted consistently.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Scoping each instruction and defining a clear setup plan, checklist and timeline with stakeholders.\n, • Gathering, validating and cleansing unit schedules, lease details, budgets, supplier data and legacy records.\n, • Configuring properties, schemes, units, charts of accounts, service charge schedules and budgets within our systems.\n, • Setting up client money bank accounts and mandates, payment runs, arrears settings, and resident communication templates and portals.\n, • Onboarding suppliers and contracts, and establishing compliance registers, asset lists and maintenance schedules.\n, • Testing end-to-end before go-live, resolving variances, documenting the build, and handing over to operations while reporting progress and risks.\n\n WHO THIS ROLE IS FOR \n\n • A detail driven systems thinker who enjoys turning complex information into reliable, scalable configurations.\n, • An organised multitasker who stays calm under pressure and manages multiple deadlines without losing accuracy.\n, • A clear communicator who builds trust with clients and colleagues, translating technical detail into plain language.\n, • A proactive problem solver who spots risks early and proposes practical, process led solutions.\n, • A continuous improver who standardises, documents and automates to make good work repeatable.\n\n EXPERIENCE THAT HELPS \n\n • Setting up residential block or build-to-rent schemes within property management and finance systems.\n, • Hands on data migration, reconciliation and QA using spreadsheets and import tools.\n, • Building service charge structures and budgets, and arranging client money bank accounts and mandates.\n, • Supplier onboarding, contract registers and compliance or health and safety record management.\n, • Designing playbooks, templates or automation that reduced cycle time or error rates.\n\n WHAT WE OFFER \n\n • Competitive salary, aligned to experience\n, • Discretionary bonus\n, • 25 days holiday plus bank holidays\n, • Private medical insurance, life assurance and enhanced family leave\n, • Fully funded training and professional development\n, • Paid sabbaticals as a loyalty reward\n, • Pension scheme and employee assistance programme\n, • Discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your system set-up expertise, data accuracy and problem-solving, your ability to prioritise multiple go-lives, and how you collaborate with clients and internal teams\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

What you’ll do\n\n • Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.\n, • Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.\n, • Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency.\n, • Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.\nExample projects\n These are some examples of projects that engineers on our team have worked on recently: \n\n • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn\n, • Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations\n, • Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog!\n, • Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development\n, • Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers\nWhat you'll bring\n\n, • Experience building and scaling end-to-end production systems\n, • Strong technical problem-solving skills, especially in fast-changing, ambiguous environments\n, • A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship\n, • Comfort working directly with customers to understand their needs and solve real-world problems\n, • Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences\nEven better...\n\n, • Experience building or deploying AI/LLM systems in production\n, • Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed\n, • Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering\n, • Prior experience with React, TypeScript, and/or Go\n, • Previous roles where you interfaced with customers or led technical projects with external stakeholders\nOur values\n\n, • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n, • Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.\n, • Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.\n, • Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.\n, • Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.\n\n

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire\n \n Product Design Manager (UX)\n \n \n Job Title: Product Design Manager (UX) \n Location: London OR Nottingham - Hybrid \n Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. \n \n Our Mission \n We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. \n \n About the Role \n Product Design is a multi-disciplinary vertical comprising UX, UI and Content. Designers partner with Product and Engineering in cross-functional outcome teams. Each team owns its own roadmap, commercials and a customer-facing agenda. Our Designers work alongside tribe leadership, holding the reins of the product experience across our mobile app, web servicing and agent experience. \n \n What you’ll do \n\n • \n Lead part of our multi-disciplinary Product Design team (UX, UI and Copy), helping people develop lateral skills that elevate their practice whilst preserving quality in their craft. \n • \n Partner with Product Management, Engineering, Research and other design team members to apply strategic thinking to design effective, engaging end-to-end experiences that balance user needs, business goals and technological capabilities. \n • \n Drive end-to-end project delivery that aligns and advances cross-functional initiatives. \n • \n Effectively prioritise and deliver in your areas, while proactively supporting the wider team's success. \n • \n Use AI tools across the design process, from ideation through to shipping code \n • \n Be an active member of the Design Leadership team and champion a collaborative, customer-focused culture. \n\n The skills and experience you'll need \n\n • \n A strong leader who has navigated ambiguity in transformation environments and understands the commercial context of multi-disciplinary delivery teams. \n • \n An impressive portfolio showcasing a strong understanding of user experience, demonstrating craft, problem solving in end-to-end environments and use of relevant tools such as Figma. \n • \n Proven experience advocating for the customer and applying user insights to your thinking, alongside experience designing complex solutions for mobile and web. \n • \n The ability to communicate design solutions clearly and articulate the value of customer-centred design in product development. \n • \n Experience working with a design system and mobile technologies, with a deep understanding of mobile UX best practices and platform guidelines . \n • \n A natural collaborator who can build constructive relationships with key partners across Product and Engineering. \n • \n An advocate for inclusive design practices, ensuring our digital products meet accessibility standards and provide a seamless experience for customers of all abilities. \n\n \n It would also be beneficial (but not essential) if you had: \n\n • \n A Bachelor’s Degree or commensurate studies in HCI, Design, Computer Science or other related field. \n • \n Experience working in an Agile development process. \n • \n Project management experience, particularly in tooling such as JIRA and Confluence. \n\n \n Where and how you'll work \n This is a permanent position. The role can be based in Nottingham or London, but will require occasional travel to the other office because the UK Design team is distributed across both sites. \n We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. \n Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. \n \n What’s in it for you \n We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. \n In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: \n\n • \n Wealth & Future: Competitive pension and performance-based bonus schemes \n • \n Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. \n • \n Health: Access premium care through our private medical insurance. \n • \n Family Support: We champion your milestones with enhanced parental leave. \n\n \n A full list of our benefits is available here. \n \n What you should know about how we recruit \n We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. \n We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. \n Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. \n \n Capital One is committed to diversity in the workplace.\n \n \n If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. \n\n \n \n \n \n For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com \n \n Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. \n \n Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). \n \n \n \n\n Who We Are\n \n \nAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.\n \n \nGuided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.\n

Location: North London Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities Conduct field visits to gather data, complete inspections, and support operational activities. Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. Accurately record findings, updates, and reports using handheld technology and internal systems. Communicate field observations and updates effectively with internal teams. Support issue resolution by identifying concerns and escalating matters where required. Maintain accurate records and complete all administrative tasks in a timely manner. Represent our client professionally at all times while working across various locations. Ensure compliance with all health, safety, and environmental procedures.Candidate Requirements Excellent customer service and interpersonal skills. Strong verbal communication skills and professional phone etiquette. Comfortable using handheld devices, mobile applications, and digital systems. Ability to work independently and manage workload effectively. Strong attention to detail and problem-solving abilities. Must have a full UK driver's licence, access to reliable transportation, and be willing to travel between sites. Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential. Warrant Officer experience would be beneficial, although not essential.Role Details 37.5 hours per week - flexibility required between the hours of 8am - 8pm Candidates must have own vehicle with business insurance MOT and valid insurance required Comfortable with lone working and distance driving Mileage paid at £0.19p per mile Salary: £14.80 per hour, paid weeklyIf you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Are you an experienced international property sales professional looking for your next opportunity within a dynamic and ambitious residential development environment? We are working with a leading developer seeking a driven, commercially minded, and customer-focused Senior International Sales Manager to join their team on a 6-month fixed-term maternity cover contract. This is an exciting opportunity for a fluent Mandarin speaker with a proven track record in international property sales, agent management, and relationship building across overseas markets. Key Responsibilities Sales & Business Development Develop and deliver international sales strategies to achieve and exceed sales targets. Build, manage, and grow a network of overseas agents, introducers, and key business partners. Identify opportunities within emerging and established international markets. Generate sales through agency channels, direct purchasers, repeat buyers, and investor networks. Conduct in-person and virtual property presentations and viewings. Deliver product training and regular updates to agency partners. Support pricing exercises, sales launches, and promotional campaigns. Maintain accurate sales reporting through Salesforce and other CRM systems. Create and distribute content across WeChat, WhatsApp, and other relevant social media channels. Attend international exhibitions, roadshows, and industry events where required. Customer Experience & Operations Build strong relationships with purchasers, investors, agents, and stakeholders. Deliver an exceptional customer experience throughout the sales journey. Provide expert advice on property availability, pricing, incentives, and purchasing processes. Liaise with internal departments to ensure a seamless customer experience. Assist with translations and culturally tailored communications when required. Monitor international market trends and competitor activity to inform sales strategy. Ensure compliance with all relevant legislation and anti-money laundering requirements. Produce regular sales and market performance reports. What We're Looking For Previous experience in international property sales, new homes sales, or residential development sales. Fluent written and spoken Mandarin and English is essential. Proven track record of achieving and exceeding sales targets. Experience managing and developing international agency networks. Salesforce or similar CRM experience. Strong communication, negotiation, and relationship-building skills. Commercially aware with a strong understanding of international property markets. Self-motivated, organised, and able to work independently. Passionate about delivering exceptional customer service. Personal Attributes Results-driven with a proactive and resilient approach. Excellent communicator with strong interpersonal skills. Collaborative team player who builds positive working relationships. Creative thinker with strong problem-solving abilities. Organised and efficient, with excellent attention to detail. Passionate, ambitious, and committed to achieving success. What's on Offer Basic salary of £65,000 plus commission (pro rata). Realistic earnings of £110,000 OTE (pro rata). Competitive commission structure. 25 days annual leave plus bank holidays (pro rata). Opportunity to join a respected and growing residential developer. Exposure to international markets and high-profile developments. Additional Information Position: Senior International Sales Manager (Mandarin Speaking) - Maternity Cover Contract: Fixed-Term Contract (6 Months) Duration: August 2026 - February 2027 * Hours: Monday - Friday, 9:30am - 6:00pm If you'd like to find out more or discuss the opportunity in confidence, please contact Max at Fawkes & Reece London

This role is in support of Cencora's global logistics and storage services marketed through our World Courier business. The Senior Import Agent is responsible for supporting all aspects of daily import operations, from initial enquiry through to shipment recovery and final clearance, ensuring shipments are handled in a compliant, timely, and professional manner. The role requires a strong understanding of World Courier’s SOPs, written guidance, customs clearance processes, CDS, and customs declarations for both air and road freight. The successful candidate will have strong decision-making and communication skills, the ability to work independently and as part of a team, and experience liaising with clients, service providers, regulatory bodies, other World Courier offices, internal departments, Border Force, Port Health, and local customs authorities. A flexible and adaptable approach is essential due to the changing nature of customs regulations, alongside a commitment to maintaining high standards of accuracy, compliance, and customer service. This role will be based on a working pattern of 8.5 hours per day on a 40 hour working week, between Monday to Sunday, 6 am – midnight. There will be some flexibility on the days of work and core times worked. This can be discussed further at interview. Responsibilities will include: Comply with World Courier Standard Operating Procedures (SOP), which contain specific instructions to take the steps concerning the reception and shipment of materials. Compare the material received with the documentation forwarded in order to certify concordance or disagreement. Prepare box contents according to what´s described on WC Packing List. Perform activities on the Operative System CTM-STAR related to the Inbound, Outbound, Return and Relocation processes. Carry out relabeling, stock, balance and relocations processes developed at the Facility. We would value the following attributes: Previous experience in logistics (ideally in a similar role within air / road freight). TMS systems experience Excellent interpersonal relationships. Able to take own initiative Strong IT skills Keen to develop and progress Flexible Good communication skills Knowledge of customs * Experience in import licensing

Are you a pet lover with a friendly personality? Do you have a passion for providing excellent customer service? If so, we have the perfect opportunity for you! Customer Service Agent, with AIRFREIGHT EXPERIENCE Location: Heathrow Area Working Hours: Monday - Friday, 08.30 AM - 5:30 PM Salary: Circa. £30,000 per annum for the right person Our client is a fabulous organisation and they are seeking a Customer Service Agent to provide a top notch customer service to clients, addressing inquiries and resolving issues related to pet exports. You will be responsible for coordinating the logistics of exporting pets, ensuring all paperwork and processes are handled efficiently and you will occasionally drive the company van to drop off pets at Heathrow Airport. You will collaborate with team members to ensure seamless operations and excellent customer experiences. Requirements: A genuine love for animals and a friendly, approachable demeanour. Strong communication and interpersonal skills. FULL UK DRIVING LICENCE with the ability to drive the small company van as rarely needed. Airfreight experience required, Excellent organisational skills and attention to detail. Ability to work well in a team-oriented environment. What’s On Offer: Comprehensive training in all aspects of the pet export process, providing valuable air freight experience. A supportive and pet-friendly work environment. Opportunities for growth and advancement within the company. Note: Due to the nature of the job, a love for animals is essential, as you will be working in an environment with pets present so no allergies, please but lots of pet cuddles

Job Title: Mobile Electrician Location: London & South East Contract: 8-12 Week Temporary Assignment Pay Rate: £15.00 Per Hour Hours: 40 Hours per Week + Overtime Available Potential: Opportunity for Temp-to-Perm Conversion About the Role We're seeking two qualified Mobile Electricians to join a leading facilities management team supporting commercial properties across London and the South East. This is an excellent opportunity for experienced electricians looking for varied work, strong overtime opportunities, and the chance to join a well-established organisation with long-term career prospects. You'll be responsible for delivering planned preventative maintenance (PPM), reactive repairs, fault finding, testing, and inspections across a portfolio of commercial sites. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive electrical maintenance Diagnose and repair faults on electrical systems, including: Lighting systems Power distribution Control systems Conduct electrical inspections, testing, and certification in line with BS 7671 regulations Complete all work safely and in accordance with health and safety procedures Work with permits to work, POWRAs, and company compliance processes Provide excellent customer service to site stakeholders Travel between multiple commercial sites within your designated region What You'll Need Essential Qualifications NVQ Level 3 in Electrical Installation AM2 Qualification 18th Edition Wiring Regulations (BS 7671) Full UK Driving Licence Desirable Qualifications & Experience 2391 Inspection & Testing F-Gas or Air Conditioning qualifications Facilities Management (FM) experience Commercial building maintenance experience Fire alarm systems knowledge Emergency lighting experience What's on Offer Competitive hourly rate 40-hour working week Overtime opportunities available Company van provided Fuel card provided Tools and PPE supplied Exposure to a variety of commercial buildings and maintenance environments Potential opportunity to secure a permanent position About the Team Due to a combination of staff absence and new contract mobilisations, additional engineering resource is required across the South East region. Successful candidates will support existing engineering teams to maintain service delivery across multiple commercial client sites. Ideal Candidate You will be a proactive and reliable electrician with strong fault-finding abilities who enjoys working independently across multiple locations. You'll be comfortable managing your own workload, prioritising tasks, and maintaining high safety standards while delivering excellent service to clients and stakeholders. AI Summary - Agent use only Mobile Electrician, London and South East. Temporary assignment for 8-12 weeks at £15.00 per hour, 40 hours per week with overtime available and potential for temp-to-perm. You will deliver planned preventative maintenance and reactive electrical maintenance, diagnose and repair faults on lighting systems, power distribution, and control systems, and conduct inspections, testing, and certification in line with BS 7671. You will follow health and safety procedures, work with permits to work and POWRAs, provide customer service to site stakeholders, and travel between multiple commercial sites. NVQ Level 3 in Electrical Installation, AM2, 18th Edition, and a full UK driving licence are essential. Desirables include 2391, F-Gas or Air Conditioning, FM and commercial maintenance, fire alarm, and emergency lighting. Company van, fuel card, tools, and PPE provided. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Do you have experience working with the travel trade? This Leading luxury Travel Company is expanding its beach specialist team and seeking a Luxury Travel Consultant to join their growing team as a homeworker, selling to Travel Agents. You will be handling incoming sales calls from various travel trade partners, putting together tailor-made holidays to long haul beach destinations. If you are looking for competitive basic salary, plus commission, and the flexibility to work from home, please apply now! Job Responsibilities: Tailor-making itineraries to luxury beach destinations to suit the clients individual needs. Meeting and exceeding personal objectives, including sales, revenue and productivity targets Follow up sales enquiries promptly and liaise with customers and Travel partners Provide outstanding customer service. Offer expertise, advice and knowledge to Travel Agent partners and customers about destinations, airlines and ground arrangements. Provide packages that are "tailor-made" to suit the individual needs of our clients. Take advantage of opportunities and up-sell whenever possible. Skills Required: Experience selling luxury itineraries to beach destinations Experience using a GDS Experience within a target driven sales environment Excellent geographical knowledge The ability to communicate effectively both written and verbally To have a professional manner To have a passion for travel The Package: A competitive basic salary of £30,000 - £35,000 depending on experience plus commission Fully home working INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

Estate Agent Assistant Branch Manager To £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings 5 days a week including Saturday – 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Assistant Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Assistant Branch Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties * Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

Job Title: Daytime Concierge \n Location: South East London, SE16 \n Salary: £28,000 - £36,000 per annum, depending on experience \n Job Type: Permanent, Full time \n Shift Pattern: 07:00 - 19:00, 4 on 4 off shift \n Principia Estate & Asset Management is a well-established Block Management Property company looking for a Daytime Concierge for one of their Residential Properties. \n As a concierge, your duty will be to ensure the best possible smooth running of the property. \n The concierge must be of smart appearance, courteous, observant and willing to assist lessees, residents & visitors at all times. \n Key Duties and Responsibilities: \n\n • The security of the building and the safety of residents are of the utmost importance.\n, • Familiarise oneself with all residents so that strangers can be identified.\n, • Respond to telephone calls as swiftly as possible, receive and log deliveries and deal with general enquires.\n, • Ensure as best possible residents conform to lease regulations i.e. items in c/p, hanging of washing, noise etc., are adhered to.\n, • Maintain a central daily logbook.\n, • To assist contractors when on site, with keys, location and background knowledge, and enter attendance into daily log.\n, • Maintain an up-to-date list of emergency services and contractors telephone numbers.\n, • Report any Health and Fire Safety issues to the Managing Agent undertake monthly emergency lighting flick test and record.\n, • Keep the Concierge front desk clean and tidy and free from combustible materials at all times.\n, • Clear up all litter, leaflets etc. from within the common areas or around the estate.\n, • Ensure there are no obstructions i.e. prams, bicycles etc. or hazardous materials within the common areas.\n\n\n, • Inspect all common parts lights and replace defective bulbs where necessary, and record in log-book. Faulty light units are to be brought to the attention of the Managing Agent.\n, • Carry out regular security patrols of the estate and ensure all internal fire, entrance and exit doors and kept closed.\n, • Check all ground level drains and gullies around the property. Report any major blockages to the managing Agents.\n, • Check operation of door locks, closers and door entry systems and report any faults to the Managing Agents.\n, • Keep adequate stock of light bulbs and cleaning products, stationary, household items, gym household items. Orders to be placed by Managing Agents.\n, • Parcel management for residents\n\n Additional duties when necessary: \n\n • Liaise with Managing Agent out of hours team regarding issuing of instructions to contractors for repairs/maintenance where required.\n, • Check and deal with matters reported by residents. Advise the Managing Agent if necessary.\n, • Remind contractors/residents of building working hours restriction.\n, • Notify Managing Agent of any works being undertaken within demised flats which may require a Licence to Alter.\n, • Assist in facilitating service contractors' site visits arranged by the Managing Agent, or residents. This particularly applies in emergency situations to ensure the safety of residents.\n\n About you: \n\n • Previous concierge experience preferrable.\n, • Good communications\n, • Good time management\n, • Good organisation\n, • Good time keeping\n\n If you're interested in the role and would like to put yourself forward, please hit APPLY. \n Candidates with the relevant experience or job titles of: Front Desk Representative, Customer Service Representative, Property Assistant, Receptionist, Front of House, Property Concierge may also be considered for this role.

Fluent Software Group is part of Valsoft Corporation's family of vertical market software businesses, focused on building specialized, reliable software solutions for targeted industries. We balance product innovation with operational dependability. We operate a portfolio of vertical market software businesses across Europe and North America. We are building an Enterprise Voice AI Agent to power service delivery for one of our Netherlands-based portfolio companies and their clients at scale. We are looking for a Dutch-speaking AI Developer based in Canada to own the ongoing development and scaling of the Enterprise Voice AI Agent — built to serve one of our Netherlands-based portfolio companies and their clients. In this role, you will build and evolve a production voice AI system that processes real customer interactions at enterprise volume. You will work directly with stakeholders at our portfolio company — in Dutch — to gather requirements, refine agent behaviour, and ensure the platform meets the operational needs of their business and their clients. Dutch language proficiency is a hard requirement. You will be the primary technical point of contact for our Dutch-speaking portfolio company, conducting discussions, writing documentation, and communicating updates in Dutch as part of your daily work. Voice Agent Development & Ownership • Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance, • Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech, • Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform, • Integrate the voice agent with the portfolio company's existing systems (CRMs, telephony platforms, APIs) and their clients' infrastructure, • Maintain a prioritized backlog and drive features and improvements to production independently Client Collaboration (in Dutch) • Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch, • Translate the portfolio company's business needs into technical specifications and working software, • Write client-facing documentation, release notes, and user guides in Dutch, • Manage expectations proactively and communicate timelines, risks, and decisions clearly Agentic AI & Continuous Improvement • Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping, • Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements, • Continuously improve platform reliability, call handling quality, and voice agent performance, • Apply AI tools to documentation, observability, and operational workflows Success Looks Like • The Enterprise Voice AI Agent handles call volume reliably for our portfolio company, with high containment rates and strong client satisfaction, • Portfolio company stakeholders communicate smoothly with the development team, in Dutch, with minimal friction or delays, • New features and client requirements move from brief to production rapidly and predictably, • The platform scales cleanly to support additional clients across the portfolio, • Agentic AI workflows are a standard part of the development and QA process Required • Professional Dutch language proficiency — written and spoken (this is a non-negotiable requirement), • 1–3 years of professional software development experience, or equivalent strong project-based work, • Strong proficiency in TypeScript and modern JavaScript, • Experience building production applications with React and Next.js (routing, SSR/SSG, API routes, data fetching), • Backend experience with Node.js and/or Python (REST APIs, authentication, third-party integrations), • Working knowledge of databases (PostgreSQL, MySQL, or MongoDB), including schema design and querying, • Familiarity with testing practices and frameworks (Jest, Playwright, or Cypress), • Comfortable with Git, pull requests, code reviews, and collaborative development workflows, • Solid understanding of web fundamentals: HTTP, authentication, caching, security, and performance, • Interest in and basic experience with AI-assisted or agentic development workflows Preferred • Experience working with voice AI platforms, telephony APIs, or conversational AI systems (e.g., Twilio, Vocode, Deepgram, ElevenLabs, Rasa), • Experience with LLM integration and prompt engineering in production systems, • Experience designing, building, or supervising agentic AI tools in a software development context, • Experience deploying and operating apps on cloud platforms (Vercel, AWS, GCP, Azure, or Docker), • Experience with CI/CD pipelines, logging, monitoring, and automated testing, • Familiarity with the Dutch business and enterprise software landscape We are a small, product-focused team that ships frequently and iterates fast. Our environment is lightweight, collaborative, and supportive, with direct communication and minimal process. You will have real ownership of outcomes and a direct line to stakeholders. This role is ideal for a developer who is energized by building something new, working closely with an enterprise client, and exploring the frontier of voice AI — while maintaining the quality and reliability that production systems demand.

We’re looking for a hardworking, driven and passionate candidate to join our team as we continue our growth in 2025, helping our owners to maintain their high quality properties, and to ensure our guests receive the very best customer service whilst staying with us. This is a fantastic opportunity to join one of the fastest growing holiday management companies in the UK. Reporting to the Sales Director you will be an ambitious and energetic individual who will help the business to expand its clientele and be the ambassador for Host & Stay and its brands across Norfolk. You will be front of the company and will have the dedication to create and apply an effective sales strategy. The goal of the Property Consultant is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. The Property Consultant helps the business obtain better brand recognition and financial growth. You will coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. The Property Consultant is often the first point of contact a new potential client will have with our company when they are seeking information about what we offer. You will need to build long-standing and successful relationships with clients and have a clear, decisive way of communicating to adapt solutions for different needs on behalf of the clients ensuring our existing owners receive a market leading service to maximise retention. This is a hybrid role, and the successful candidate will work mainly from home and ideally reside locally to the area they will be responsible for. Pay & Rewards: Starting salary will be in line with experience and skill set, with base rate starting from £28k, with the potential earnings of £75k with the bonus structure and a £4k car allowance. • Bonus Structure, • Company Events, • Wellness programme, • Employee Discount, • Company Car, • Health Cash Back Plan, • Death in Service, • Pay Protection And Day to Day? …….. You will be responsible for: Owner and Property Recruitment • In line with the portfolio and recruitment plan, recruit new owners and properties by optimising the conversion of head office leads and the generation of self-sourced leads., • Passionately sell the brand and business negotiating the best commercial terms with property owners in line with company guidelines., • Maximise the commercial ‘opt ins’ with new and existing property owners, improving property margin and commercial success of each property., • Promote the benefits of the dynamic pricing model and provide accurate pricing data., • Promote our property management offering where it is featured to increase penetration across the portfolio., • Work collaboratively with colleagues in our offices to ensure all leads and sales opportunities are maximised. Owner Retention • Build long-term relationships with new and existing customers ensuring every touchpoint delivers a market leading experience and leads to retention., • Carry out owner business review meetings and quality assessments in line with company guidelines and timescales ensuring both the owner and business have the information to maximise the commercial opportunity., • Area and Business Development, • Design and implement a series of engaging & market leading tactical in-resort/territory promotional campaigns, network smartly and intensively undertaking any necessary recruitment activity., • Establish a strong presence in the estate agent and rural community as the face of Host & Stay to be the go to holiday rental agency of choice. To be considered for this role you MUST have the following skills: • Strong negotiation and influencing skills., • Full UK Licence, • Passionate about sales and customer service., • An efficient communicator with a professional and customer orientated approach., • Confident to challenge and approach conversations in the right manner., • Ability to build rapport and build relationships with customers and stakeholders., • Excels at multi-tasking, is organised, and has good time management., • Good commercial and business awareness., • Strong analytical skills to evaluate data and to make recommendations., • Proven working experience as a business development manager, sales executive, or a relevant role., • Proven sales track record., • Experience in cold calling desirable, • Market knowledge., • Being a self-starter is a must., • Be able to work remotely., • Full driving license (if you have a disability, we will explore reasonable adjustments with you). Who is Host & Stay? Host & Stay is based in Saltburn-by-the-sea and provides full-service holiday home property management to over 1100 properties across the UK. Host & Stay was born from a love and passion for property, and a desire to lead the change in an age-old industry. Our vision is simple, to help property owners maximise their income, maximise their returns, and reduce their fees and their hassle. We’re on a mission to make the UK one of the most popular, guest centric holiday destinations in the world – but not at the expense of holiday homeowners paying high management fees and seeing very little, if any return on their investments. We want our customers and communities to succeed and thrive. We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do. Any Questions? If you have any questions about the recruitment process, or you have access requirements you would like us to be aware of, please contact the Recruitment Team on e: _ - we will be happy to help! We are proud to be a Disability Confident Employer.

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience. In this role, you will address inquiries, troubleshoot issues, and provide valuable information about our gaming services. If you are enthusiastic, communicative, and dedicated to delivering outstanding customer support, we would be thrilled to welcome you to our team. Plus, our relocation package makes the move to Malta smooth and enjoyable! • Deliver superior customer support via chat, email, and phone to Finnish-speaking clients., • Quickly and effectively resolve customer questions and concerns., • Guide customers through our gaming products and services to enhance their experience., • Collaborate with team members to maintain high service quality standards., • Record customer interactions accurately in our CRM system., • Collect and relay customer feedback to contribute to service enhancements., • Engage in ongoing training opportunities to improve product knowledge and service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced environment., • Familiarity with CRM systems and customer support tools is advantageous., • Willingness to relocate to Malta and embrace a new cultural experience., • A genuine interest in gaming and familiarity with the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience. Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze! • Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone., • Timely and effectively resolve customer inquiries and concerns., • Guide customers through our gaming offerings and services to enhance their enjoyment., • Work collaboratively with fellow team members to maintain high-quality service., • Document customer interactions in our CRM system accurately., • Collect feedback from customers and use it to suggest service improvements., • Participate in training sessions to continually develop your product knowledge and customer service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced work environment., • Familiarity with CRM software and customer support systems is advantageous., • Willingness to relocate to Malta and embrace a new culture., • A keen interest in gaming and understanding of the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work. • Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat., • Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service., • Document interactions and maintain detailed records in our CRM system for effective follow-up., • Collect customer feedback to inform continuous improvement initiatives., • Collaborate with colleagues to share insights and enhance the overall customer experience., • Stay informed about products, services, and industry trends to assist customers effectively., • Fluency in Norwegian (both written and spoken) is essential; proficiency in English is beneficial., • Previous experience in customer service or related fields is preferred., • Excellent communication skills and a strong focus on customer satisfaction., • Ability to manage multiple responsibilities and prioritize effectively in a remote work environment., • Familiarity with CRM systems and online communication tools., • Proactive attitude towards problem-solving and finding solutions for customers., • A self-starter with the ability to work independently while contributing positively to the team., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Entity: Technology Job Family Group: IT&S Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. • Lead the technical design, development and deployment of enterprise AI-enabled solutions aligned to People & Culture priorities, • Own service integrity, operational excellence, and governance across AI and digital people platforms, • Handle and partner with external vendors / configuration centres to deliver scalable, compliant solutions globally, • Act as a link between engineering, product, data science ensuring solutions move beyond prototypes into sustainable production, • Design, develop and maintain production-grade AI applications and services using modern engineering practices (cloud-native design, CI/CD, testing, observability)., • Define and implement reusable AI platforms and capabilities (e.g. conversational assistants, AI search, unstructured data processing, GenAI solutions)., • Lead architectural decisions, ensuring responsible AI, explain ability, security, and operational robustness are embedded by design., • Evaluate and integrate LLMs, vector databases, RAG patterns, agent-based frameworks, and AI APIs into enterprise-ready solutions., • Champion automation across the AI lifecycle from data ingestion to deployment and run., • Be the point of accountability for system and solution integrity, ensuring incidents, risks and issues are led clearly and effectively., • Define and maintain service catalogues, clarifying scope, ownership, and delivery expectations., • Ensure solutions meet bp standards, compliance requirements (incl. SoX), and global consistency needs., • Chair regular governance, operational risk, and retrospective sessions with partners and vendors., • Ensure smooth transition of new solutions, enhancements, and AI capabilities into run-state operations., • Lead external vendors / configuration centres, ensuring capacity, capability, and delivery quality align with demand., • Act as a key partner to Global Solution Owners, P&C leadership, technology teams, and business customers., • Embed agile ways of working and continuous improvement practices across delivery teams., • Translate complex technical and AI concepts into clear business insights and outcomes, • Support leadership in building a short & medium-term roadmap of technical change that supports the business and P&C strategies, • Leading a portfolio of change projects, ranging in size and complexity, in support of an agreed the roadmap, • Agree and handle annual budgets accordingly, • Be a thought-leader in bp in the AI, VA and automation solutions through extensive external networking and continuous landscape analysis, • Being a great partner with numerous internal senior leaders – primarily the respective members of the Core leadership team, • Securing alignment on priorities and leading their requirements / expectations on projects, • Building strategic relationships / partnerships with external partners where appropriate, • Assisting I&E in the operational oversight of our vendors / partners, • Provide technical leadership, coaching and mentorship across engineering, data science, and solution teams., • Inspiring and motivating a permanent team, and third-party project resources, to deliver great results, • Develop a safe, inclusive, high-performance environment where teams can innovate and deliver at pace., • Establishing a team that find the optimal balance of WHAT they deliver and HOW they deliver, • Presents the highest level of professional individual contribution and imparts technical expertise to lower level team members;, • Advises and directs subordinates and project resources to help accomplish assignments using established guidelines, procedures and policies;, • Reviews and evaluates team members’ performance. Actively working to develop capability in line with the P&C Capability Framework, with an equal blend of EQ, IQ and drive. • Confirmed experience in multiple organisational change management roles, including demonstrated skills in leadership alignment, partner identification and analysis, • Shown experience delivering enterprise-scale systems and AI-enabled solutions in production, • Strong programming skills (Python preferred; Java or similar acceptable), • Solid experience with cloud platforms (AWS, Azure or GCP) and modern DevOps practices, • Experience integrating machine learning / GenAI models into real-world systems, • Experience with LLMs, RAG, vector search, conversational AI, or unstructured data pipelines, • Familiarity with AI tooling/frameworks (e.g. LangChain, LlamaIndex, Haystack, Hugging Face, CrewAI), • Experience leading SaaS / cloud-based HR or enterprise platforms, • Skilled at using data and analytics to identify outcomes and improve decision making; e.g. process improvements and candidate experience improvements, • Strong partner management skills across business, technology, and vendor, • Customer focus – all decisions clearly aligned to customer strategy., • Drives value-adding solutions - deeply integrated to ultimately improve business performance and disrupt, where necessary. Consistent track record of improving/adding customer value and taking things to the next level, • Externally orientated – aware of protocol and actively shares with, and learns from others, • Ability to operate effectively in ambiguous, fast-paced global environments, • Effective communication skills, flexible style able to deal with partners at all levels, • Strong influencing skills - able to gain acceptance to ideas from senior customers and comfortable in the space of challenge and difficult conversations, • Group mind-set - demonstrates a deep understanding of the value of, and ability to develop, high quality, trust-based relationships with colleagues across bp, • Is self-aware and skilled at handling impact on others, • Is actively aware of the morale of their team and works constructively to raise it, • Is politically astute and able to work successfully across organisational boundaries, • Acts with integrity; is an exemplar of living the LEs & V&Bs, • Consistent track record of successfully developing and inspiring others and engendering followership, • Cultural fluency - ability to operate successfully across cultural boundaries with sensitivity, • Project management experience using both Agile and Waterfall methodologies, • Sound understanding of trends in the relevant process / technology areas, • Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones, • Advanced at working collaboratively with internal and external partners Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027 Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, API and platform design, Cloud Platforms, Collaboration, Communication, Configuration management and release, Continuous deployment and release, Creating a high performing team, Database Design, Digital Project Management, Documentation and knowledge sharing, Emerging technology monitoring, Facilitation, Information Security, Mentoring, Metrics definition and instrumentation, NoSql data modelling, Problem Solving, Relational Data Modelling, Risk Management, Scripting, Secure development, Service operations and resiliency, Software Design and Development {+ 7 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Experience Agent to join our remote team based in Greece. In this role, you'll be an essential part of our commitment to delivering an outstanding customer experience to our Dutch-speaking clientele. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions. • Respond promptly to customer inquiries in Dutch through various channels, including phone, email, and live chat., • Maintain, update, and manage customer information and interactions in our CRM system efficiently., • Resolve customer concerns by identifying their needs and providing effective solutions, ensuring a seamless experience., • Proactively follow up with customers to ensure satisfaction and gather feedback on product and service improvement., • Collaborate with the team to cultivate a supportive and high-performing remote work environment., • Stay informed about our products, services, and industry developments to deliver accurate information to customers., • Native or near-native fluency in Dutch (both verbal and written); English proficiency is advantageous., • Experience in a customer service role or a related field is desirable., • Exceptional communication and problem-solving skills, with a focus on enhancing customer satisfaction., • Ability to work independently and manage multiple tasks in a remote work setting., • Familiarity with CRM systems and digital communication platforms., • Enthusiastic, proactive, and adaptable to a fast-paced environment., • A collaborative mindset with a willingness to contribute positively to the team dynamic., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Lead AI Engineer – Intelligent Agents (Audio Focus) Are you ready to shape the next frontier of AI-powered audio experiences? Our client is launching an AI Studio to transform how we deliver curated music and intelligent audio services to businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What You’ll Do AI Agent Development • Design and build AI agents using Python and frameworks like OpenAI Agents SDK, LangChain, AutoGen, and Google ADK, • Create multi-agent orchestration systems for complex workflows (e.g., music curation, content analysis, scheduling), • Integrate multimodal AI models, including voice synthesis and music understanding Audio Technology Integration • Work with libraries such as LibROSA and PyDub to enable audio analysis and processing, • Develop tools for BPM detection, genre classification, energy and mood mapping, • Create systems for automated content compliance and rights management Platform Engineering • Build scalable AI platforms that interface with our music management systems, • Develop APIs and edge AI capabilities for real-time audio delivery in retail environments, • Establish performance metrics to evaluate AI agent outcomes and business impact Innovation Leadership • Lead generative AI experimentation in music and voice, • Evaluate emerging AI trends for commercial audio application, • Mentor junior engineers and share best practices in AI agent development Cross-Functional Collaboration • Translate business needs into intelligent, scalable AI solutions, • Work closely with music curators and product teams to align technology with creativity, • Present AI initiatives and outcomes to internal and external stakeholders Essential • Degree in Computer Science, Engineering, or related field (or equivalent experience), • 1+ years of hands-on AI agent development (multi-agent systems a plus), • Strong Python programming skills and experience with modern AI/ML frameworks, • Familiarity with LLMs, prompt engineering, CoT reasoning, and AI orchestration tools, • Solid understanding of audio processing and music tech, • Proven ability to build and integrate APIs and scalable systems, • Experience identifying AI use cases and translating them into business value Preferred • Experience with LibROSA, Essentia, or other audio analysis libraries, • Knowledge of computational musicology and MIR, • Familiarity with semantic search, vector databases, and explainable AI, • Understanding of music licensing and rights management, • Background in retail tech or B2B SaaS is a plus What We Offer • A unique opportunity to shape the future of AI in music and audio tech, • Work alongside industry-leading music curators and audio professionals, • Access to extensive music libraries and real-world deployment environments, • A creative, collaborative culture that values innovation and integrity Ready to lead the AI audio revolution? Interested? Please Click Apply Now!

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

Job Title: Customer Experience Cloud & AI SME Location: Remote / UAE / Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud, and Employer of Record (EOR) services. Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement. Role Overview We are looking for a Customer Experience Cloud & AI SME to lead the design, development, and optimization of self-service customer portals while integrating AI-driven automation across both Salesforce and external ecosystems. This role requires expertise in Salesforce Experience Cloud and a strong understanding of AI-driven automation to create seamless self-service solutions, AI-powered agents, and intelligent workflows that enhance customer engagement. The ideal candidate will work closely with clients, internal teams, and stakeholders to drive automation, improve user experience, and mentor organizations on AI adoption. Key Responsibilities 1. Develop & Optimize Self-Service Customer Portals • Design, configure, and enhance customer self-service portals using Salesforce Experience Cloud., • Implement self-service automation and AI-driven workflows to improve customer interactions., • Ensure portals are intuitive, scalable, and personalized with guided service journeys., • Integrate Einstein AI and automation tools for proactive customer support and case resolution. 1. AI-Powered Virtual Agents & Automation • Develop and optimize AI-driven virtual agents within Salesforce and external platforms., • Utilize Einstein AI, NLP, and machine learning to enhance case deflection and automate customer support., • Implement Conversational AI chatbots integrated with Live Chat, WhatsApp, and external messaging platforms., • Ensure AI agents learn from interactions to continuously improve customer responses. 1. Cross-Platform AI Automation & Integration • Work with Salesforce Flow, Omni-Channel Routing, and Process Automation to optimize service operations., • Integrate self-service portals with third-party AI tools, RPA solutions, and external APIs., • Implement AI-powered predictive analytics to personalize customer experiences. 1. Customer Engagement & AI Mentorship • Act as an AI & Experience Cloud SME, guiding clients through their AI and automation journey., • Work directly with customers to understand their challenges and tailor AI/self-service solutions., • Provide training and mentorship to businesses on how to adopt and maximize AI-driven self-service portals., • Gather feedback from end-users to enhance AI models, workflows, and self-service functionalities. 1. Data Intelligence & AI Performance Optimization • Use Salesforce Data Cloud and AI analytics to drive data-backed automation improvements., • Continuously monitor AI agent performance and customer engagement metrics to optimize processes., • Ensure compliance with data security, privacy, and ethical AI practices. 1. AI & Innovation Strategy • Stay ahead of emerging AI and Experience Cloud trends, ensuring cutting-edge solutions., • Work with internal teams to align AI automation with business and customer service objectives., • Evaluate and integrate new AI and automation tools to enhance customer experience. Key Requirements Technical Skills • 2+ years of experience in Salesforce Experience Cloud & Service Cloud (or equivalent self-service portal expertise)., • Hands-on knowledge of Einstein AI, NLP, chatbot development, and automation workflows., • Experience with Salesforce Flow, Omni-Channel Routing, and case automation., • Familiarity with third-party AI, automation, and chatbot platforms outside Salesforce., • Knowledge of API integrations, RPA, and machine learning-driven automation. Soft Skills & Experience • Passionate about customer experience, AI, and digital transformation., • Comfortable working directly with clients, understanding their self-service & AI needs., • Strong problem-solving and analytical skills to build impactful automation solutions., • Excellent communication & presentation skills, able to mentor and train customers., • Ability to learn quickly and stay updated on the latest AI and self-service technologies. Why Join Kompetenza R&D Work on cutting-edge AI & self-service portal Why Join Kompetenza? ✅ Build a lead generation machine from the ground up – an exciting opportunity to create a scalable system. ✅ Work with cutting-edge AI and automation tools to optimize sales outreach. ✅ High earning potential – competitive salary with performance-based commission. ✅ Remote work flexibility with a global team.

?Reservations Agent 5 Star Hotel Watford Salary: £29,537 per annum We are seeking a professional and customer-focused Reservations Agent to join the team at a prestigious 5-star hotel in Watford. The successful candidate will be responsible for handling guest reservations, responding to enquiries, and delivering exceptional customer service while maximising room occupancy and revenue opportunities. Key Responsibilities: Managing hotel reservations via phone, email and online channels Assisting guests with booking enquiries and requests Maintaining accurate reservation records Providing outstanding customer service at all times Working closely with front office and sales teams Requirements: Previous reservations, hotel reception or hospitality experience Excellent communication and customer service skills Strong attention to detail and...

Location Winchester with hybrid home working Hours 37.5 hours per week, Monday to Friday 09.00 - 17.30 Basis Permanent Salary £30,000 per annum with OTE £35,000 - £38,000 + enhanced benefits package About us We are Pegasus Homes, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living. Our developments are beautifully designed, offering stunning community living for the over sixties. We have created an exciting new opportunity for a Sales & Lettings Progressor to join our fantastic Sales & Lettings team. About our role While our long-term goal is to transition to Build-to-Rent (BtR), we currently have over 200 homes available for purchase, which require the support of our dedicated Sales Progression Team, who play a vital role in driving the pipeline from initial reservation through to legal completion within set timelines. They are essential to the Sales & Lettings department, not only in working together to help hit our targets, but also collaborating with the treasury team to meet critical deadlines. Reporting to the Sales Operations Manager, you’ll be joining a small, highly motivated team that is an integral part of the Sales & Lettings department. Key responsibilities will include Sales • Through your research & with estate agents, establish a 4-6 week selling price for our customer's property, • Make introductions with our customers' estate agents, • Ensure that our customer's estate agent is aware of the conditions of sale and any discounts or incentives offered, and the target exchange/completion dates agreed by both parties, • Maintain regular and routine contact with estate agents to obtain progress updates regarding the status of our customers' property, including the number of viewings, feedback, price reductions or offers, • Liaise with our own solicitors to ensure all enquiries are responded to in a timely manner, • Attend weekly sales progression meetings with the regional customer teams, providing the most up-to-date information regarding the status of reservations and what actions are required to stimulate the pipeline, • Work in close partnership with our regional customer sales teams to ensure all sales are moving through the pipeline in agreed timescales, • Over time, visit each site within the portfolio to enhance knowledge and give better customer service Lettings • Set up new Tenancy agreements upon receipt of a reservation from the sales team, • Producing Tenancy Agreements based on the terms of the reservation, • Register customer deposits, • Conduct referencing on our prospective Tenants, • Apply for and manage credit checks for our prospective Tenants, • Ensuring all Tenancies are compliant with legislation (Right to Rent Checks, Deposit Certificates etc. Additional Information • Hybrid role with weekly attendance at our Winchester office or our sites as and when required, • You must be comfortable working in a target-driven environment with the ability to work independently., • The role involves making a high number of telephone calls, it is essential to be self-motivated with an excellent telephone manner About you You will have a positive, ‘can do’ approach and be a team player, whilst also being self-motivated to work independently with an ability to build strong, immediate rapport with external professionals and internal stakeholders. Experience • Experience of property sales progression is desirable but not essential, • Knowledge of the home buying and selling process in England, Wales and Scotland would be considered an advantage, but not essential., • Understanding of the new homes sales process would also be advantageous Skills & Knowledge • Excellent IT skills - knowledge of Google Workspace is preferred, or an aptitude and willingness to embrace new technology, • Experience of Salesforce CRM is advantageous but not essential, • Highly developed negotiation and influencing skills, • Organised, efficient and a natural multitasker, • Able to build rapport whilst also having assertive conversations when required, • Good levels of spelling, punctuation and grammar, • ARLA / Property Mark qualification is desirable but not essential Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities What happens next Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application. If your profile demonstrates the skills and experience we are looking for we'll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in-depth overview of the role you have applied for as well as answer any questions you have. From there the process will be role specific, but will include an in-person stage and could include a short online assessment. Rest assured we'll keep you updated through the process and if at any stage you require any additional support, or have any questions please don't hesitate to contact us. If you have the skills and experience we are looking for we'd love to hear from you! As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.

Customer Service Agent - Social Housing Repairs & Maintenance. Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!. We are working with a leading, UK contractor to find an experienced and proactive Customer Service Agent to join their team, working on rep

AI Engineer – Intelligent Agents (Audio Focus) Are you ready to shape the next frontier of AI-powered audio experiences? Our client is launching an AI Studio to transform how we deliver curated music and intelligent audio services to businesses across the globe. We're looking for a forward-thinking Lead AI Engineer to lead the development of intelligent agents that supercharge our music curation, content ingestion, and customer service capabilities. This is your chance to combine cutting-edge AI innovation with the creativity of commercial audio - creating tools that augment human expertise, not replace it. What You’ll Do AI Agent Development • Design and build AI agents using Python and frameworks like OpenAI Agents SDK, LangChain, AutoGen, and Google ADK, • Create multi-agent orchestration systems for complex workflows (e.g., music curation, content analysis, scheduling), • Integrate multimodal AI models, including voice synthesis and music understanding Audio Technology Integration • Work with libraries such as LibROSA and PyDub to enable audio analysis and processing, • Develop tools for BPM detection, genre classification, energy and mood mapping, • Create systems for automated content compliance and rights management Platform Engineering • Build scalable AI platforms that interface with our music management systems, • Develop APIs and edge AI capabilities for real-time audio delivery in retail environments, • Establish performance metrics to evaluate AI agent outcomes and business impact Innovation Leadership • Lead generative AI experimentation in music and voice, • Evaluate emerging AI trends for commercial audio application, • Mentor junior engineers and share best practices in AI agent development Cross-Functional Collaboration • Translate business needs into intelligent, scalable AI solutions, • Work closely with music curators and product teams to align technology with creativity, • Present AI initiatives and outcomes to internal and external stakeholders Essential • Degree in Computer Science, Engineering, or related field (or equivalent experience), • 1+ years of hands-on AI agent development (multi-agent systems a plus), • Strong Python programming skills and experience with modern AI/ML frameworks, • Familiarity with LLMs, prompt engineering, CoT reasoning, and AI orchestration tools, • Solid understanding of audio processing and music tech, • Proven ability to build and integrate APIs and scalable systems, • Experience identifying AI use cases and translating them into business value Preferred • Experience with LibROSA, Essentia, or other audio analysis libraries, • Knowledge of computational musicology and MIR, • Familiarity with semantic search, vector databases, and explainable AI, • Understanding of music licensing and rights management, • Background in retail tech or B2B SaaS is a plus What We Offer • A unique opportunity to shape the future of AI in music and audio tech, • Work alongside industry-leading music curators and audio professionals, • Access to extensive music libraries and real-world deployment environments, • A creative, collaborative culture that values innovation and integrity Ready to lead the AI audio revolution? Interested? Please Click Apply Now!

Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based. Key Duties include: Answering incoming calls from customers or healthcare professionals Answering queries via the phone and email Logging machine faults Making outgoing calls arranging deliveries for customers Chasing up orders and deliveries Checking stock Processing and filing driver documentation Person/skills: Great communication skills Able to work in a fast pasted environment Computer literate If you get satisfaction from helping others this is the perfect role for you! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Live-In Building Manager Central London Salary: £44,000 per annum + Fully Expensed One-Bedroom Apartment We are seeking an exceptional Live-In Building Manager to oversee the day-to-day operations of a prestigious luxury residential apartment building in Central London. This is an exciting opportunity for a professional, proactive, and customer-focused individual who takes pride in delivering outstanding service while maintaining the highest standards across a premium residential development. The Role As the Building Manager, you will be responsible for the smooth and efficient running of the development, ensuring residents receive a first-class experience and that the building is maintained to an exceptional standard. Working closely with residents, contractors, and the managing agent, you will act as the face of the development, creating a safe, welcoming, and well-managed environment. Key Responsibilities • Manage the daily operation of the residential development., • Deliver exceptional customer service to residents and visitors., • Conduct regular inspections of all communal areas and ensure the highest presentation standards are maintained., • Coordinate planned and reactive maintenance works., • Supervise contractors and ensure all works ar...

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty. • Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat., • Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns., • Maintain accurate and organized records of customer interactions in our CRM system., • Gather and analyze customer feedback to identify opportunities for improving service quality., • Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience., • Stay current with product information, services, and industry trends to effectively assist customers., • Fluency in Swedish is required, with strong English language skills being an advantage., • Prior experience in a customer service or support role is preferred., • Exceptional communication and interpersonal skills with a dedication to customer satisfaction., • Ability to prioritize tasks and manage time effectively in a remote work environment., • Proficient in using CRM software and online communication tools., • Proactive and solution-oriented approach to problem-solving and customer interaction., • A self-motivated team player capable of working independently while contributing to team success., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

This role would be absolutely ideal for a trade counter sales assistant or internal sales person, customer service agent looking for their first role on the road with a progressive company / excellent employer. The Role of Area Sales Manager. This is a field based (Area Sales Manager) role where yo

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria. • Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries., • Offer clear guidance on products and services, ensuring customers receive accurate and helpful information., • Resolve customer issues and complaints with professionalism and a solution-oriented approach., • Maintain meticulous records of customer interactions in the CRM system for quality assurance., • Collaborate with colleagues and management to enhance service delivery and customer satisfaction., • Stay informed about company offerings, promotions, and updates to provide insightful service., • Fluency in Irish (both written and spoken); proficiency in English is highly beneficial., • Experience in customer service, preferred in a call center or support environment., • Excellent communication and interpersonal skills with a dedication to customer satisfaction., • Strong problem-solving abilities and a proactive attitude toward addressing challenges., • Proficient in CRM systems and adept with standard office software., • Self-motivated and capable of working independently in a team-oriented environment., • Willingness to relocate to Bulgaria and adapt to a new culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail is required for well-established insurance company. SALARY: £25,000 per annum LOCATION: Remote / Working from Home - candidates MUST be UK based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Working as the Customer Service Adviser / Sales Support Agent you will be professional, people-focused and will join a fully remote team. This is a phone-based role, speaking directly with: • New prospects: Helping them understand the products and find the right insurance cover for their needs, • Existing customers: Assisting with queries about policies, helping with changes, and supporting them through claims or renewals As the Customer Service Adviser / Sales Support Agent you will be the voice of the company — empathetic, clear, and solution-oriented. You will be given the tools and training you need, but will need to be someone who learns fast, takes initiative, and thrives in a flexible environment. DUTIES Your duties as a Customer Service Adviser / Sales Support Agent will include: • Answer inbound calls and respond to customer queries with clarity and professionalism, • Make outbound calls to guide new prospects to assist them in finding the right insurance cover based on their business needs, • Assist existing customers with policy queries, changes, and mid-term adjustments, • Provide friendly and accurate support throughout the customer journey — from quote to renewal, • Work independently and take ownership of your workload CANDIDATE REQUIREMENTS • Fluent in English, • Excellent phone manner with strong verbal communication skills, • Previous experience in customer service or phone-based sales (essential), • A fast learner, confident using web-based systems, • Comfortable working independently in a 100% remote role, • Strong organisational skills and attention to detail, • Experience in the insurance industry (preferred but not essential) BENEFITS • Fully remote position with all training provided, • Opportunity to grow in a supportive, customer-first company, • No rigid scripts. Just real conversations and support, • A small friendly team of colleagues that works collaboratively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13669 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work Remotely. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Mercier Consultancy MD is excited to announce an opportunity for an Irish Speaking Customer Service Agent to join our team, with the added benefit of working in beautiful Bulgaria and receiving paid relocation support. This role is perfect for those passionate about delivering excellent customer service to our Irish-speaking clients in a vibrant and culturally rich environment. • Assist Irish-speaking customers via phone, email, and chat, addressing inquiries related to products and services., • Provide clear information regarding account management, transactions, and product details., • Resolve customer complaints efficiently and professionally to ensure high satisfaction levels., • Accurately document all customer interactions and follow-up actions in our CRM system., • Collaborate with internal teams to enhance product knowledge and customer support processes., • Stay informed about company updates, promotions, and industry trends to better assist clients., • Fluency in Irish (both written and spoken); proficiency in English is required., • Experience in customer service, preferably in a related industry., • Strong interpersonal skills and a commitment to providing excellent customer care., • Aptitude for problem-solving and the ability to manage customer inquiries effectively., • Familiarity with CRM systems and basic computer skills., • Self-driven with the capability to work independently in a remote or hybrid setting., • Willingness to relocate to Bulgaria with relocation expenses covered., • A passion for helping others and a desire to contribute positively to a team environment., • Competitive Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Private Gym, • And Much More....

If youve also worked in the following roles, wed also like to hear from you: Customer Support Advisor, Contact Centre Agent, Client Services Advisor, Customer Service Representative, Call Centre Agent. An exciting opportunity for a multilingual customer service professional, who is fluent in oral an

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your problem-solving skills can shine? If so, we have the perfect opportunity for you to make a real difference! Role: Temporary Customer Complaints Agent Location: Covent Garden Star

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Role: Customs Agent Division: Woodside Global Responsible to: Customs Team Manager Salary: Competitive (depending on experience) Shift pattern: Two shift patterns available: Who are we? Woodside Global is the customs clearance and freight-forwarding division of Woodside Logistics Group working both independently of and in conjunction with its sister transport divisions: Woodside Haulage, Woodside Tankfreight, Woodside Motorfreight and Woodside Distribution. The Role: Working within Woodside Global, the freight forwarding and customs division of Woodside Logistics Group, this persons primary role will be handling import & export shipments and full Customs Clearance facilities across the UK and Ireland. Full training will be given on all aspects of Customs Clearance work although previous experience is advantageous. The Person: The successful candidate will be an excellent communicator and be commercially aware with great attention to detail. They will work well as part of a team and will promote good working relationships with internal and external colleagues. They will liaise both internally & externally to ensure all customs procedures are followed, enabling the efficient movement of goods between and UK & Ireland North & South. The successful candidate: Will possess excellent verbal, written, and communication skills with the ability to communicate across different media High levels of accuracy and attention to detail. Passionate about delivering outstanding customer service to our customers, colleagues, and partners. Strong overall I.T. knowledge is essential as there will be exposure to several different operating systems. Hours of Work: Option 1: 40 hours per week Monday Friday, from 08:30 to 17:00 or 09:00 to 17:30 with 1 weekend in every 9 on call OR Option 2: 37.5 hours per week Monday to Friday from 11am to 7pm 1 in every 10 weekends (Sat: 9am to 3pm / Sun: on call with the Monday off in lieu) Essential criteria: 2 years' previous administrative experience working within a fast paced, busy office environment. 2 years' previous experience in the use of all Microsoft packages. Previous Customs Broker or Forwarding Agent experience. Previous experience working in a busy transport office or logistics background. Benefits: Competitive salary 33 days holidays per year Fully funded health plan with Healthshield Long service recognition Cycle to work scheme Opportunities for personal development Role specific training For more information and to apply: Complete our online application form Our Diversity and Inclusion commitments Woodside Logistics Group is committed to having an inclusive workplace where every employee feels they belong. If you require accommodations to be made during the recruitment process or have questions relating to accessibility, please contact us. Please note the company operate pre-employment drugs screening testing and any offer of employment made is conditional upon a clear pre-employment drugs screening test. You are advised to submit your application as soon as possible as we reserve the right to close the posts at any time, once we have sufficient applications. Prospective employees are expected to disclose any unspent convictions during the recruitment process. A criminal record will not necessarily be a bar to obtaining a position. REF-229 343 TPBN1_UKTJ

Recruit4staff are representing a well-established waste management company in their search for a Field Sales Executive to work in Bristol Job Details: Pay: £28,000 - £35,000 per annum (Uncapped Commission) Hours of Work: Monday - Friday, Days role Duration: Permanent Benefits: Company Car, Uncapped Commission, Phone & Laptop, Pension, 20 days holiday increasing by 1 day per year up to 23 days Job Role: As a Field Sales Executive , you will be responsible for managing your own territory across the Bristol area, focusing on generating new business opportunities within the waste management sector. The Field Sales Executive will carry out proactive business development activities including cold calling, door knocking, site visits, and sales meetings to secure new contracts. This Field Sales Executive role requires a self-motivated and target-driven individual who can build and maintain a strong pipeline of B2B clients, working independently to drive revenue growth and achieve sales targets. Essential Skills, Experience, or Qualifications: Proven experience as a Field Sales Executive or within a B2B field sales role focused on new business generation Experience with door-to-door sales Full UK Driving Licence Excellent communication and organisational skills Ability to work independently and maintain a professional approach Advantageous Skills, Experience, or Qualifications Knowledge of the waste management sector Additional Information Commutable From: Keynsham, Thornbury, Portishead, Filton, Kingswood, Avonmouth, Newport Similar Job Titles: Sales Executive, Sales Consultant, Sales Manager, Sales & Marketing Coordinator, Business Development, Account Manager, B2B Sales, Customer Service, Field Sales, BDM, Business Development Manager For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business. ChesSpecPermIn TPBN1_UKTJ

We are seeking a highly motivated and enthusiastic Remote Travel Agent to join our team. As a Remote Travel Agent, you will be responsible for assisting clients in planning and booking their dream vacations. This is a part-time, remote/telecommute position, meaning you will have the flexibility to work from anywhere in the world. • Communicate with clients via phone, email, and other communication channels to understand their travel preferences and needs, • Research and recommend destinations, accommodations, and activities based on clients' interests and budget, • Create customized travel itineraries, including flights, accommodations, transportation, and activities, • Book reservations for flights, hotels, car rentals, tours, and other travel services, • Provide excellent customer service and ensure client satisfaction throughout the entire booking process, • Stay up-to-date on industry trends, travel regulations, and destination information, • Collaborate with other team members to continuously improve our services and offerings, • Maintain accurate records and documentation of all bookings and client interactions, • Excellent communication and customer service skills, • Ability to work independently and remotely, • Strong attention to detail and organizational skills, • Passion for travel and a desire to create unforgettable experiences for clients, • Ability to adapt to changing situations and handle multiple tasks simultaneously, • Competitive earnings potential, • Flexible work schedule and location, • Travel perks and discounts, • Opportunities for career growth and development, • Collaborative and supportive team environment If you have a passion for travel and a desire to help others create unforgettable experiences, then we want to hear from you! Join our team at True Adventure Travel and be a part of a company that values diversity, sustainability, and exceptional service. Apply now to start your journey with us. #J-18808-Ljbffr

Duration of the Assignment: 1 year Work Mode: Hybrid – 3 days work from office mandated Start Date: ASAP Are you an experienced Salesforce Solution Architect with strong expertise in Salesforce platform architecture, Agentforce, Salesforce Data Cloud, and Salesforce Service Cloud? The UK's largest international airline is seeking a candidate to work closely with business stakeholders, enterprise architects, technical architects, delivery leads, and development teams to provide architectural governance and ensure successful implementation of Salesforce capabilities. • Own the end-to-end solution architecture for Salesforce implementations across Service Cloud, Agentforce, and Data Cloud., • Work with business stakeholders, enterprise architects, product owners, and delivery teams to understand business requirements and translate them into scalable and sustainable Salesforce solutions., • Write high‑level design documents that define solution architecture, application design, integration strategy, data architecture, security model, and overall implementation approach., • Design scalable Agentforce solutions, including AI‑powered agent experiences, prompts, actions, orchestration, automation, and integration with enterprise systems., • Define and govern Salesforce Data Cloud architecture, including data ingestion, identity resolution, customer data unification, segmentation, activation, and real‑time customer engagement strategies., • Architect Service Cloud solutions including case management, omni‑channel routing, knowledge management, entitlements, milestones, customer service automation, and service operations optimization., • Define integration architecture between Salesforce and enterprise applications using REST, SOAP, middleware platforms, event‑driven architecture, platform events, and APIs., • Establish Salesforce security architecture, including data visibility models, sharing strategies, role hierarchy, permission management, compliance, and governance requirements., • Review and approve solution designs, technical designs, configurations, integrations, and deployment approaches to ensure alignment with architectural standards and best practices., • Drive technical and solution design workshops with business and technology stakeholders., • Identify architecture risks, platform limitations, and technical dependencies, and provide mitigation strategies., • Provide estimation support, roadmap planning, technology recommendations, and platform strategy guidance., • Mentor Technical Leads and development teams on Salesforce architecture best practices and scalable solution design., • Minimum 10 years of overall Salesforce experience., • Proven experience as a Salesforce Solution Architect, Salesforce Technical Architect, or Senior Salesforce Architect., • Experience architecting and delivering large‑scale Salesforce implementations involving Service Cloud, Agentforce, and Data Cloud., • Experience defining enterprise integration architectures involving Salesforce and external systems., • Experience leading architecture governance, technology strategy, and solution design initiatives across multiple projects., • Experience working with cross‑functional teams, business stakeholders, and senior leadership., • Experience in enterprise application delivery and digital transformation programs. To be considered for this role, please submit your resume for further details. #J-18808-Ljbffr

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Highways, we’re supporting the safe transportation and movement of people across the UK. We don’t just build roads and bridges- we’re building a better future, creating lasting social value that gives back to the communities in which we work. This role is in our Civils projects department, our team is responsible for delivering specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach across the Group. Want to come and be a part of it? What will you be doing? Ensure that safety and environmental standards are upheld. Support on method statements, risk assessments, task sheets and procedures, environmental procedures. Understand Inspection and Test Plans for the operations, ensuring hold points are observed and check sheets completed. Assist in the preparation of Permits. Provides engineering support to ensure technical problems are overcome and technical queries are answered. Responsible for setting out works constructed within allowable tolerances. Regularly checking the setting out points and benchmarks and checking that all setting out instruments and measuring equipment are delivered to site with a calibration certificate and recorded accordingly. Ensures workforce understand setting out information has been identified as suitable for the type of work being carried out. Assist in the preparation of sketches for distribution on site, ensuring clear communication channels are in place for effective understanding. To be aware of the provisions of the Health and Environmental Management System and to assist in its implementation to ensure a safe working environment. Change management such as request for design change, sub-contractor checks, procedural changes and technical information. Keep daily site dairies & progress tracker. Information for the correct procurement of materials and services. Assist with materials & services procurement. Reports to Senior Engineer/Sub-Agent. What you’ll bring Experience as a Site Engineer on civil engineering projects minimum 2 years. Proficient in: AutoCAD, MS Office suite, etc. Appropriate knowledge of health and safety policies. Practice of prioritising time critical work. Excellent communication and liaison skills. Relevant CSCS card. Full driving licence. What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Referral scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. #LI-HP1 IND2

In a Nutshell We have an exciting opportunity for a Quantity Surveyor to join our team within Vistry West Yorkshire, at our Wakefield office. As our Quantity Surveyor, you will be responsible for managing all costs relating to our projects. Your focus is to minimise the costs of a project and enhance margin and value for money, whilst still achieving the required standards and quality. This will also include procurement, subcontract management inclusive of administration of the contract, monthly payments, and final account settlement. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HNC in Surveying or Construction or equivalent Experience of working within the Construction industry for a residential housing developer Excellent IT, analytical and communication skills Strong mathematical ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills COINs user experience Enthusiasm Flexibility Able to work within a busy team and under pressure Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require it Desirable HND or higher qualification Professional membership of MCIOB or RICS preferable or working towards such qualification National House builder experience Different methods of construction i.e. Timber Frame More about the Quantity Surveyor role Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication Attend development meetings when appropriate, contract pre-start and subcontract package review meetings Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and Build Managers. You will provide a full range of pricing information for purchaser's extras Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs) Keep the RAMS schedule updated and issued to all relevant parties Liaise with the Customer Service department on post-completion defects, providing cost advice where necessary Attend site meetings, project team meetings, subcontractor meetings and surveying meetings as required Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1 TPBN1_UKTJ

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. GTC, part of the BUUK Infrastructure Group, are looking for Revenue Assurance Metering Agent who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. We are ideally looking for someone based in Newcastle. This is a field based role covering the North and Scotland and will involve overnight stays when required due to the size of area that needs covering. Purpose of this role Revenue Assurance and Metering Agents will be responsible for investigating BUUKs multi-utility sites across regions in the UK, contributing in a vital role in ensuring BUUKs asset portfolio is accurate. Obtaining the reads and metering information from the meters and submitting in a timely manner to increase company revenue. Your key responsibilities are Reporting of findings back to the office in a timely manner and in accordance with company policies. Undertaking accurate Revenue Assurance, Meter Reading of meters, and site visits across defined regions in the UK. Ensuring targets are met and continuously maintaining high-quality data. Processing field findings and ensuring internal and industry systems are accurately updated, where required. Providing accurate quality work within the Team and wider Department. Reporting any asset defects or issues to Field Force Team Leader and Operations Team immediately. Undertaking all relevant training to be proficient in the role, including internal systems. Maintaining and self-managing scheduled workload of investigation work. Ensuring that investigations are carried out in line with company procedures and investigate. Maintaining a professional, friendly, helpful, and informative work environment. Taking ownership and responsibility for work areas and support the Field Force Team Leader where required. Having a strong interest in operational field-based activity. Helping to promote and maintain a Safe and Healthy working environment. Fulfilling targets and objectives set in accordance with quantity of meter read and Revenue Assurance work and region coverage, within allocated area. Identifying connections which have not been recorded on internal systems. Qualifications GCSEs. Experience/Knowledge Basic IT knowledge. Abilities/Skills Ability to perform under pressure and to tight timescales when required, along with managing own workload. Ability to work independently and make sound decisions. Good organisational skills and commitment to achieve targets and improve data quality. Ability to work to their own initiative. Ability to drive long distances. Ability to maintain a helpful and informative work environment. Efficient and accurate with data entry. Health & Safety awareness with the ability to identify risks and report. Desirable GCSEs level 4 (C) or above. Experience with meter reading or revenue assurance work within metering. Experience travelling across the country. Proficient in the use of Microsoft applications. Good communication skills. Conditions of Employment You will hold a driving licence. What can you expect from us Cost of living annual pay review. Company pension contributions up to 10% if employees contribute 5%. 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks. Enhanced maternity, paternity and adoption pay. To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax). Hybrid working for eligible roles. Development opportunities to reach your career aspirations. BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. Please note we reserve the right to close the role early. Therefore, if you're interested in this role, we encourage you to apply as soon as possible. TPBN1_UKTJ

Company description Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong. Job description About the Role The Workplace Experience (WE) 24/7 Agent is an integral part of Lathams Workplace Experience team. This role will be responsible for supporting customers in a virtual fast-paced setting via telephone, email, and chat four days per week while working alongside the local London Workplace experience team in-person one day per week allowing for flexibility as business needs may change week to week. The onsite role will consist of reception desk support, conference room setup, and visitor support. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. The shift for this role will be Monday - Friday 8:30am - 4:30pm. Other key responsibilities include: Curating experiences in the workplace to make the internal and external client feel valued, part of the community, and always impressed by the level of service Providing high touch customer service to all visitors and guests Contributing to a team environment that ensures all WE Agents are equally taking ownership of department tasks and responsibilities Ensuring cross-departmental collaboration to guide an inquiry to the appropriate resource Acting as the liaison for the WE staff in the local offices to facilitate all types of requests and providing information to allow for a seamless experience for the customer Required profile Wed love to hear from you if you: Demonstrate excellent communication skills both written and verbal Possess exceptional customer service skills with the intention to go above and beyond for every request Display the ability to assess situations and take action without the direction of others And have: A high school diploma or an equivalent Fluency in English and proficiency in either German, French, Spanish and/or Italian is advantageous but not required Prior workplace experience; experience as a receptionist or in technology, hospitality, or inbound customer service call center, preferably Administrative experience and familiarity with professional services organizations, preferably What we offer Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes: Health insurance as well as group income protection and life assurance A pension plan Wellness programs Employee discounts And more! Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better. Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute. TPBN1_UKTJ

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? M Group Highways At M Group Highways, we’re supporting the safe transportation and movement of people across the UK. We don’t just build roads and bridges- we’re building a better future, creating lasting social value that gives back to the communities in which we work. You’ll be joining our Highways maintenance team, as the UK’s number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. Want to come and be a part of it? What will you be doing? You'll be responsible for carrying out planned maintenance works set by the Agent. You'll carry out emergency call out as directed by your line manager. Promoting health and safety culture at all times, it’s at the heart of everything we do! We'll ask you to make sure all traffic management is set up in accordance with the ACOP. Installing, maintaining and removing temporary traffic management (deploying cones, signs, frames, sandbags and other equipment on low-speed roads) You'll undertake traffic counts, calls to clients and subcontractors, timings and near misses. Maintenance of temporary traffic lights. What you’ll bring Clean driving License A commitment to Health and Safety- it’s at the heart of everything we do! Good communication skills and basic literacy and numeracy Ability to carry out manual work outdoors, in all weather conditions Qualified up to 12D M6 highly desirable T1 / T2 qualified Knowledge of Chapter 8 What’s in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000’s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; 22 days annual leave plus bank holidays Recommend a friend – get rewarded for introducing people to us! Holiday purchase scheme Standby / Overtime / Call out Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We’re responsible and go further for our people, clients, communities and the planet We’re open and seek new and better ways of exceeding expectations We’re together and as one team; the whole is greater than the sum of the parts We’re ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH