Trabajos customer service agent en Reino Unido

Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.

Letting Sales Agent (Birmingham) | Home Made At Home Made we focus on creating a high-performance environment and celebrating success together. This role is part of our field sales team, working together to achieve a common goal of finding the right property for prospective renters and above all, making it a stress free, transparent experience! This is an ideal opportunity for someone looking to accelerate their development with a rapidly growing property technology start-up. This role is a remote role, working within the Birmingham area, with quarterly trips to London to reconnect with the team in person. The role will also require travel outside of Birmingham depending on business requirements (i.e. Manchester, Watford, London). *note that all travel is done through public transport If you are a self starter and someone who thrives with independent working, then this role is the one for you! No prior real estate experience is required, but sales skills and customer service is a must. Salary: Basic £25K + competitive uncapped commission (OTE £40,000+) Working Hours: Tuesday to Saturday 9am-6pm including evening viewing depending on demand. Location: The role involves daily travel across Birmingham using public transport. Additionally, depending on business needs, you will have the opportunity to conduct viewings in major cities such as London and Manchester (no driving license required). You have my attention... tell me more about Home Made! Home Made is the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer-centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity, and encouraging a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good! Role responsibilities: The Lettings Agent will play a vital part in developing face-to-face relationships with our customers and delivering high-quality offers on marketed properties. Your responsibilities would include: - Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis. - Provide strong customer service to prospective renters prior, during and post viewings. From introducing potential renters to their future homes, to supporting them in making that all-important decision, you'll play a pivotal role in shaping their rental experience - Showcase your knowledge and expertise, by highlighting the unique qualities of our properties, from the amenities, room capabilities, building offerings, to the best local parks, coffee shops, bars etc, tailoring your recommendations to each customer's lifestyle. - Diligently and comprehensively record data for client reporting - In quieter times jump on the phone to answer further inquiries – options for additional commission if you book in a viewing, conduct the viewing AND they move in. - Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes - Head down to our London office on a quarterly basis to connect with the wider team for training and team events. - Be a Home Made culture and values champion internally and externally – professionalism, integrity and customer centricity are key to our Sales Associates standing out from the rest, our expectations are high! About You: - You enjoy the world of sales and embrace a customer-first mentality - Strong communication skills, professional and personable - A self-starter who is driven to succeed and loves hitting targets - You’re a quick thinker and capable of assessing a customer’s needs - Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively Benefits of working with us: - Competitive Holiday: 24 days leave + your birthday off! - Office events (summer social and Christmas party) - Opportunities to upskill in your career through our Learning and Development Programs - Employee perks – discounts for your favourite stores, cinema etc We are an equal opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us.

Customer Service: Greet customers, answer inquiries, address concerns, and explain available services and turnaround times. Item Inspection: Examine garments for stains, damage, special cleaning instructions, or missing items before processing. Spot Treatment & Pre-Cleaning: Apply appropriate stain-removal techniques and pre-treatments to garments based on fabric type and stain nature. Dry Cleaning Operations: Operate dry cleaning and laundering machines according to set specifications and safety standards. Pressing and Finishing: Iron, press, steam, fold, or hang garments ensuring a professional and wrinkle-free presentation. Quality Control: Conduct final inspections to verify items meet quality standards before customer return or delivery. Inventory & Supplies Management: Monitor and replenish stock of cleaning agents, packaging materials, and chemicals. Machine Maintenance: Perform basic maintenance, inspections, and cleaning of dry cleaning equipment. Administrative Duties: Process payments, prepare invoices, maintain service records, and manage customer item tags. Workflow Management: Organize and prioritize cleaning tasks to ensure efficient operations and on-time delivery. Staff Supervision (if applicable): Train, supervise, and support junior or new employees to uphold service and quality standards.

**We are hiring 2 new agents! About Us: We are a dynamic property agency specializing in connecting flat-share seekers with ideal properties across London. Our extensive portfolio and innovative approach set us apart in the real estate market. Role Overview: As a Lettings Negotiator, you will play a pivotal role in matching clients with properties that meet their needs. Your responsibilities will include marketing properties on various platforms, managing inquiries, conducting viewings, and negotiating terms to finalize deals. Key Responsibilities: 1. Market properties effectively across social media and property platforms. 2. Respond promptly to inquiries and provide detailed property information. 3. Arrange and conduct property viewings with potential tenants. 4. Negotiate tenancy terms to achieve favorable outcomes for all parties. 5. Maintain up-to-date knowledge of the London rental market and property legislation. 6. What We’re Looking For: 7. Energetic & Self-Motivated: Driven to achieve and exceed targets. 8. Knowledgeable: Familiarity with London Boroughs and the local property market. 9. Excellent Communicator: Strong verbal and written English skills. 10. Experience: Background in customer service, sales, or the lettings industry is desirable but not essential. What We Offer: 1. Comprehensive Training: Full training provided to equip you for success. 2. Career Advancement: Opportunities for rapid career progression for high performers. 3. Diverse Team: Work within a young, multicultural environment. 4. Attractive Compensation: Commission-based salary structure with additional bonuses. How to Apply: If you're passionate about real estate and eager to thrive in a competitive market, we'd love to hear from you. Apply now and come for an interview!!

Location: Shoreditch, London Salary: £40,000 OTE (uncapped commission & bonus scheme) Car Allowance: £250 per month Additional Benefits: Full training, NAEA qualification funded, staff holidays, awards ceremonies attendance and direct mentoring from the sales director Are you looking to kickstart your career in property sales with a leading estate agency? Do you thrive in a fast-paced, stylish environment where ambition is rewarded? If so, Hunters Estate Agents Shoreditch is looking for a motivated Junior Sales Consultant to join our dynamic team. What We Offer: Comprehensive Training: Full support through our Hunters Training Academy, ensuring you gain the skills and knowledge needed to excel. NAEA Qualification: We will fully fund your National Association of Estate Agents (NAEA) qualification, helping you build a long-term career in property sales. Uncapped Earning Potential: A generous commission and bonus scheme with realistic on-target earnings (OTE) of £40,000+. Car Allowance: £250 per month to support your mobility and success. Exclusive Benefits: Enjoy staff holidays, attend prestigious awards ceremonies, and be part of a highly motivated and supportive team. Key Responsibilities: Proactively generate and qualify sales leads through various channels. Conduct property viewings and confidently guide potential buyers through the process. Negotiate offers and sales agreements, ensuring the best outcomes for clients. Deliver outstanding customer service, building lasting relationships with buyers and sellers. Work towards and exceed sales targets in a competitive and rewarding environment. Who We’re Looking For: A driven individual with a passion for property sales and a strong work ethic. Confident, personable, and highly motivated to succeed in a commission-driven role. Strong communication and negotiation skills with the ability to build rapport easily. Previous sales or customer service experience is desirable but not essential – full training will be provided. A full UK driving licence and access to a vehicle are required. Why Join Us? At Hunters Estate Agents Shoreditch, we pride ourselves on our professional yet fun and supportive team culture. With over 20 years of experience in the local market, we provide our consultants with the tools, training, and opportunities to thrive in a high-energy, results-driven environment. If you're looking to grow within a successful and forward-thinking company, this is the perfect role for you! Apply now and start your journey towards an exciting and rewarding career in property sales!

Sales Consultant within our International Student Recruitment Team: As a Sales consultant, you'll need to: identify and respond to the needs of students or education agents or Universities. Ilford College of Business Management is a rapidly growing international Recruitment education consultancy focused on helping ambitious students to achieve places at world-leading universities and work with our agents and students to understand their admission problems and develop a solution using education theory. Present your ideas and solutions in an effective Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling. You'll give customers Information, help and advice about Universities courses or services with the aim of making sales and retaining clients. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. You'll build positive relationships in order to gain a better understanding of your clients' recruitment needs and requirements. you'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company.. You are expected to deploy advanced selling principles and provide timely sales advice. You will work closely with the sales team to ensure alignment with agreed strategies and practices. You have to work both in the office and on the field, where they find clients and negotiate prices. Sale Consultant, will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Success in this role is demonstrated by providing strategic support and valuable inputs, helping firms generate leads and meet its sales objectives. Sales Consultant Duties and Responsibilities: - Acting as a point of contact between Students, Associate and Universities, Colleges. - maintain relationships with students, agents and Universities to understand their needs. - Engage with offer holders through multiple communication channels. - you will be meeting with many students, parents, agents and universities every day. - Contributing to our rapidly growing UK and international marketing and sales strategies. - Responding to Clients queries and resolving their objections to get them to make a purchase. - Working closely with students through online consultations, mentoring them throughout the application process, leading them on their journey to their dream university. - Playing a pivotal role in the commercial success of the company by pushing forward new leads to drive sales cycles towards completion. - Providing associates, students with detailed and accurate quotations and cost calculations. - Meeting with Students, Associates and Universities virtually or during sales visits. - Collaborate with the marketing team to develop and implement effective sales strategies. - Maintain accurate and up-to-date records of all sales activities in our Company system. - Creates sales plans and recommends cost-effective sales practices. - Represent Escape Ilford College of Business Management at events and exhibitions as needed. - Serves as primary sales resource and helps address issues.

This is a freelance, commission-based Field Sales Representative role with strong potential for growth! You’ll start with weekly commission payouts. Based on your performance and consistency, there’s an opportunity to move onto a retainer model within 2 months, where your earning potential increases to a guaranteed weekly retainer fee + weekly commissions. Get in touch to find out more! Company Description - Fast Charger Ltd. Hey there! Ever been out and about and your phone battery dies at the worst possible moment? Well, Fast Charger is here to save the day! We're a super cool company that's putting fast and easy phone charging stations in all sorts of places, like cafes, shops, restaurants, gyms and more. Our goal is to make sure no one ever has to worry about a dead battery again! We're a friendly and growing team, and we're looking for enthusiastic people to help us spread the word about Fast Charger. Responsibilities of the Sales Agent: As one of our ace Sales Agents, you'll be like a superhero for Fast Charger! Your main job will be to chat with businesses and show them how great it would be to have a Fast Charger station and help them get promptly set up. ● Identifying and contacting potential clients: You will reach out to various businesses, such as coffee shops and restaurants, to introduce Fast Charger. This will include in-person visits. You will be working on-field. ● Presenting the advantages of Fast Charger: You will explain how having a Fastcharger station can attract more customers and provide a useful service. ● Addressing queries from businesses: You will answer any questions that potential clients may have in a clear and professional manner. ● Securing agreements: Your goal is to persuade businesses to install a Fast Charger station. ● Maintaining records: You will need to keep track of your interactions with different businesses. ● Collaborating with the team: You will work with other members of Fast Charger to ensure smooth operations. Requirements: ● You're good at talking to people and can explain things easily. ● You get excited about new ideas and can help others feel the same way. ● You don't give up easily and you're ready to work hard to reach your goals. ● It's a bonus if you've talked to customers or done sales before, but it's not a problem if you haven't, because we can train you! ● Minimum GCSEs required. What's in it for You (Freelance Life!): ● Be part of a growing and exciting company. ● Learn loads about sales and how businesses work. ● Join a fun and supportive team. ● Weekly Pay of Commissions ● Amazing commission structure for per unit installed. Our 3-Step Interview & Onboarding Process We move fast — so you can start earning quickly! Here's what to expect after you apply: 1. Online Interview. 2. Start speaking to businesses right away — earn commissions on any sales made during the trial. 3. In-Office Meetup & Contract Signing - Visit our office within 48 hours of your trial, learn more about the business, and sign your contract if it’s a good fit! Apply now and start your journey with Fast Charger — we’re interviewing and shortlisting immediately!

Job Title: Commission-Based Sales Agent (Earn 40% Commission!) Are you confident, friendly, and good at talking to people? We're looking for enthusiastic sales agents to join our team — no strict experience required! You’ll earn a 40% commission on every sale you make — the harder you work, the more you earn. Simple! What You’ll Do: Talk to people and introduce our product/service Help customers understand how it benefits them Close deals and earn commissions No experience? No problem! If you’re motivated and willing to learn, we’ll guide you through it. Whether you're just starting out or looking for flexible work with great earning potential — this is for you. What We Offer: 40% commission per sale Flexible hours – work when you want Work from anywhere Friendly support and guidance If you’re eager to start something new and want to earn while you learn, we’d love to have you on board!

Job Title: Logistics Coordinator Location: Southall, London, UK Company Overview: A leading well-established logistics company committed to providing efficient and reliable transportation solutions to our clients. With a focus on excellence and customer satisfaction, we strive to deliver seamless logistics services across the globe and within the UK. Position Overview: We are currently seeking a detail-oriented and proactive Logistics Coordinator to join our team. The Logistics Coordinator will play a crucial role in supporting the day-to-day operations of our transportation department, ensuring accuracy, compliance, and efficiency in all administrative tasks Key Responsibilities: Coordinating the clearance of cargo and parcels within the UK and managing exports to international destinations. The person will liaise effectively with freight forwarders, customs agents, and transport providers. Key responsibilities include ensuring timely customs clearance, preparing and verifying shipping documentation, and coordinating with relevant authorities to comply with UK import/export regulations. The Logistics Coordinator will also manage logistics schedules, track shipments, and resolve any delays or issues that may arise. Additionally, they will maintain accurate records and provide updates to clients and stakeholders. The ideal candidate will have experience in freight forwarding, customs clearance, or international logistics. Strong problem-solving skills, attention to detail, and the ability to work under pressure are essential. A good understanding of Incoterms, HMRC regulations, and export documentation is highly desirable. If you have a passion for logistics and international trade and thrive in a fast-paced environment, we invite you to apply and become a key part of our growing operations. Qualifications: Proven experience in administrative roles, an advantage but not essential. Excellent organizational and multitasking abilities. Effective communication and interpersonal skills, with multilingual skills, fluent in English, Hindi, and Gujarati, are essential. Proficient in using Software systems and other relevant software. Education and Certifications: Minimum qualification: A Bachelor's degree is an advantage, but not essential. The training and sponsorship will be provided for suitable candidates. Benefits: Competitive salary.. Opportunities for professional development and career advancement. A dynamic and collaborative work environment. How to Apply: Interested candidates should submit their resumes and cover letters detailing their relevant experience. Please include "Logistics Coordinator Application" in the subject line. We are an equal opportunity employer. We encourage candidates of all backgrounds to apply. Application Deadline: 15 June 2025. Note: The above job description is a general outline of the position and may be subject to change based on business needs