Customer service agent jobs in United Kingdom

We are excited to announce an opportunity to join our ever-growing lettings department as a Property Manager. If you are organised, friendly, and have at least one year of experience in property management or lettings, we want to hear from you! As a Property Manager in our lettings department, you will be responsible for overseeing a portfolio of properties, ensuring the highest standards of service for both landlords and tenants. Your ability to manage multiple tasks efficiently while maintaining strong relationships will be crucial in this role. Key Responsibilities: - Oversee the day-to-day management of a portfolio of properties - Coordinate property maintenance and repairs, ensuring timely resolution of issues - Conduct regular property inspections and ensure compliance with relevant regulations - Build and maintain positive relationships with landlords, tenants, and contractors - Handle tenancy renewals, rent reviews, and other administrative tasks - Provide exceptional customer service and support to all clients What We’re Looking For: - A friendly and approachable personality - Strong organisational skills with the ability to multitask effectively - At least one year of experience in property management or a related field - Excellent communication and negotiation skills - A proactive and problem-solving mindset - Knowledge of lettings legislation and best practices is a plus Join our dedicated team and contribute to the continued success and growth of our lettings department. If you’re ready to take the next step in your property management career, apply today! This bio highlights the key aspects of the role while emphasizing the qualities you're seeking

Here at PRS Recruitment we are looking for Reservation Agents for the festive period to work with one of our clients who are a collection of London’s most luxurious restaurants. As Reservations Agent, you will be part of the Reservations Team for the restaurants and will be based at our Clients head office. The role: · 5 days over 7, must be flexible with working weekends. · Shifts are 9-6pm, 10-7pm and 11-8pm. · The role will start from 11th November and run until the end of the year. You must be fully available throughout this period (Closed on Christmas day). · £15 per hour (this includes holiday pay with in the pay rate) Duties: · Receive incoming reservation requests from customers and record their details, including name, contact information, party size, date, and time of reservation, special requests. (e.g., dietary preferences, celebrations), and any other relevant information.) · Provide excellent customer service by being courteous, friendly, and attentive to customers' needs and preferences. Answer any queries customers may have regarding the restaurant, its offerings, and reservation policies. · Use the restaurant's reservation management system effectively to input and manage reservations, update the status of reservations, and ensure accurate seating arrangements for different party sizes. · Coordinate with restaurant hosts, servers, and management to ensure the seamless flow of reservations and to meet guests' needs efficiently during peak hours. · Enforce and adhere to the restaurant's reservation policies, such as cancellation policies, deposit requirements for large groups, and any other relevant rules.

We are seeking a motivated and enthusiastic Sales Negotiator to join our growing team. This position is ideal for individuals with some experience or those looking to start a career in real estate. You will receive comprehensive training and support to develop your skills in sales, negotiation, and customer service. Key Responsibilities: Assist in the negotiation of property sales and provide exceptional service to clients. Conduct property viewings and provide relevant information to potential buyers. Support the senior sales negotiators in managing client relationships and maintaining communication. Learn and apply effective negotiation techniques to maximize sales opportunities. Maintain up-to-date knowledge of the local property market and industry trends. Help manage property listings and ensure all information is accurate and current. Participate in training sessions and team meetings to enhance skills and knowledge. Requirements: Strong interest in a career in real estate or sales. Excellent communication and interpersonal skills. Motivated, proactive, and eager to learn. Ability to work effectively in a team environment. Basic understanding of property sales is a plus, but not required. A valid UK driving license is preferred. What We Offer: Comprehensive training and development opportunities. A supportive and collaborative work environment. Competitive salary with performance-based incentives. Opportunities for career advancement within the agency.

Overview Ornate i Ltd provides continuous support and good quality applications for admissions in higher education in the UK. We aim to deliver the best match between student needs and the Universities we partner with. We are seeking a highly organised and proactive Office Manager to join our team and contribute to our ongoing success. The Office Manager will be responsible for day-to-day administrative operations of our office. Duties · Day to day management and running of the office. · Develop, implement and manage the Health & Safety policy. · Ensure the office is organized, efficient, and well-maintained. · Manage the facilities and maintain security. · Ensure all staff and visitors have a comfortable and safe working environment. · Liaise with agents and maintain university communications. · Liaise with agents and proceed invoices for payment per the company’s policy. · Help to organise staff and marketing events. · Manage office supplies, equipment, and inventory, placing orders as needed. · Organise IT support. · Keep accurate records. · Report to the Head of the Admin team Experience Excellent organizational and time management skills; Strong written and verbal communication abilities. Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace). Basic knowledge of bookkeeping and financial management. Ability to multitask and prioritize tasks effectively. Strong interpersonal skills and a customer service-oriented mindset. A level in business administration or a related field preferred but not mandatory. Experience in UK student recruitment or International student recruitment preferred but not mandatory. Join our team today and be part of a dynamic marketing environment where your skills will make a significant impact on our company's success. Job Types: Full-time, Permanent Pay: £35,000.00-£38,700.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Yearly bonus Benefits: Company events Company pension Referral programme UK visa sponsorship Work from home Flexible language requirement: English not required Schedule: Monday to Friday Overtime Education: A-Level or equivalent (preferred) Experience: Office Management: 2 years (preferred) Work Location: In person Application deadline: 25/10/2024 Reference ID: Ornatei2024 Expected start date: 25/11/2024

· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.

Are you a proactive and friendly individual who loves helping guests? If so, we're looking for an experienced Night Front Desk Agent (Receptionist) to join our welcoming Front Office team at Vintry & Mercer Hotel! Our hotel is located in the heart of the City, within easy walking distance of Bank and Cannon Street, as well as Mansion House tube stations. To be considered for this exciting opportunity, you should have experience in a similar role, preferably gained in a hotel of similar standard. As our Front Desk Agent, you'll be a vital part of our Front Office team, helping to create a warm and welcoming environment for our guests. You'll be responsible for greeting guests upon arrival, assisting with their check in/out, and providing exceptional customer service throughout their stay. If you're a true team player with a passion for hospitality, we want to hear from you! Join our friendly team at Vintry & Mercer Hotel and help us create a memorable experience for every guest who walks through our doors.

Job Overview Are you an experienced estate agent, driven, and thirsty for real success? Flexible – Work your own hours even alongside your current employment Work when you want to, no set days or hours. Ideal if you currently working for another estate agent (this can be your extra income) Covering West London and nation wide. Please be aware before applying that this is a self-employed commission-only role, however our commission structure is extremely generous and OTE is £120.000+ Our minimum commission on a property sale is (1%), of which 40% will be shared with you. We are seeking a dynamic Real Estate Agent to join our sale team. As a Real Estate Agent, you will assist clients in buying and selling properties while providing exceptional customer service and representing R&K Residential. Duties - Source your own property sales leads - Our office team will take care of all admin and contracts with buyer / seller - Act as broker throughout the sale process, liaising with all parties - Build and maintain relationships with individuals through networking - Create an independent ongoing sales pipeline - Assist clients in buying and selling, properties - Conduct property viewings and tours - Negotiate property deals on behalf of clients - Stay informed about the property market trends - Market properties through various channels - Build and maintain relationships with clients - Receive 40% of our agency commission (you will personally receive a minimum of £1,700,00 per property you sell) Based on average property sale for £425.000, agency fee 1 % and your fee 40 % of agency fee - Requirements - Sales experience (previous estate agent property sale minimum 1 year required, you must be capable of sourcing your own leads, canvassing, deal closing, client expectation management and sales progression) - Strong organisation skills - -A good knowledge of the property market and the latest trends - Problem-solving ability - Motivation to succeed in your career and build a social media following - Sound grammar and professional telephone manner - Strong administrative skills to handle paperwork efficiently - Excellent communication skills to interact with clients effectively - Organisational abilities to manage multiple tasks simultaneously - Multilingual skills are advantageous for catering to diverse clientele - If you are passionate about real estate and possess the necessary skills, we welcome you to apply for this exciting opportunity. Immediate start.

Wanted: Superb Cleaner for Local Jobs, at Great Rates, serving Lovely People, and offering Flexible Hours) Let's not over complicate things, we're looking for great people, to provide really good cleaning services. The reason we think you should consider this job is because the hours are flexible, the rate is really good, you can fit it around your other work or caring (School run) schedule and we provide the training and equipment. But this role is as much about the service as it is about the cleaning, both need to be brilliant to keep clients happy and keep repeat business. Only people with the following traits need apply (is this you?): - A nice person (polite, happy with a good energy) - Happy to clean (enjoy the feeling of a job well done and making things better than when your arrived) - Reliable (you need to turn up when you're meant to, on time and stay until the job is done) - Willing to learn the skills needed to provide a spotless clean - Energetic and motivated - Trustworthy We have a client satisfaction guarantee that says: if they're not happy with the clean we delivery, we'll return and make things right - our workers share that responsibility. Essential Cleaning Duties - General Cleaning: Dusting surfaces, including furniture, fixtures, and electronics. - Sweeping, vacuuming, and mopping floors to remove dirt and debris. - Emptying and cleaning trash bins and replacing liners. - Surface Disinfection: Wiping down and disinfecting high-touch surfaces, such as doorknobs, light switches, and countertops. - Sanitizing bathrooms, including sinks, toilets, mirrors, and faucets. - Floor Care: Cleaning and maintaining different types of flooring, such as hardwood, tile, carpet, and vinyl. - Using appropriate cleaning methods to ensure the longevity of the floors. - Kitchen Cleaning: Cleaning and disinfecting kitchen surfaces, including countertops, appliances, and sinks. - Wiping down and sanitizing kitchen equipment and utensils. - Window and Glass Cleaning: Cleaning windows, mirrors, and glass surfaces to maintain a streak-free shine. - Ensuring that glass surfaces are free from fingerprints and smudges. - Deep Cleaning: Periodically performing deep cleaning tasks, such as scrubbing grout, descaling fixtures, and cleaning behind furniture. - Dusting and Polishing: Dusting and polishing surfaces to maintain a clean and presentable appearance. - Paying attention to details to ensure all areas are free from dust and dirt. - Organisation: Organising and tidying up spaces, including arranging items and keeping clutter at bay. - Customer Interaction: Providing excellent customer service by communicating professionally with clients and understanding their specific cleaning preferences. - Time Management: Efficiently managing time to complete cleaning tasks within the allotted schedule. - Equipment Maintenance: Ensuring that cleaning equipment, such as vacuum cleaners and mops, are well-maintained and cleaned after use. - Reporting any equipment malfunctions to the supervisor. - Safety and Health Standards: Following safety protocols and using appropriate cleaning agents to prevent accidents and maintain a safe environment. - Professional Appearance: Maintaining a clean and professional appearance, including wearing appropriate uniforms and personal protective equipment (PPE). - Adaptability: Being flexible and adaptable to changes in cleaning routines, tasks, or scheduling. - Specific duties may vary depending on the size and type of properties being cleaned. It's important for cleaners to be thorough, detail-oriented, and dedicated to providing high quality cleaning services to both domestic and commercial clients. EXPERIENCE: Experience is more than just what you know; it's about the dedication you bring and the commitment to delivering exceptional service. We believe that a strong work ethic, attention to detail, and a genuine passion for creating clean and inviting spaces are the cornerstones of success in our team. While technical skills can be taught, the drive to exceed expectations and provide unparalleled service is what truly sets our cleaners apart. We concentrate our cleaning service around Twickenham, Richmond and the surrounding area, so you'll need to live in the location or close enough to commute easily.

Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them. We currently have an exciting opportunity for you to join our team as a Software Support Technician working onsite at our office in Oxford. You will be responsible for providing support to our clients who use our property management software where you will be answering queries, resolving technical issues, and ensuring that our clients receive the highest level of service. Across our cloud platform we have over 7000 active users who you will be supporting. To be successful in this role, you should have excellent communication skills, strong customer-service orientation, and an interest in problem solving. This role is based entirely in our Oxford office. Required Key Skills: · Excellent communication skills and a professional polite phone manner · Good time keeper · Passion for problem solving · Ability to work as part of a team · Willingness to learn our software packages with the goal of running training sessions · Confident in a training environment – i.e. receiving training from colleagues and delivering instruction to groups of customers either remotely or on-site · Excellent understanding of all Microsoft products including: o All Windows operating systems o Word o Excel o Outlook · Strong numeracy skills including the ability to compile and analyse statistical data in different formats. · Ability to write SQL queries · Knowledge of Microsoft SQL Server · Knowledge of Microsoft Azure services · Ability to ensure all relevant data is captured in our ticketing system / internal CRM Additional Skills Desired: · Knowledge of Windows Server Networking including Active Directory, Group Policy and DNS · Experience across firewalls, network troubleshooting, hypervisors and backup’s · Advanced SQL knowledge including creation of complex stored procedures, queries, scripting and indexing · Ability to deliver high quality testing services across an array of different projects, creating logs and screenshots to document testing phases and defects · Report bugs and errors to development team Within your role you will have the opportunity to develop further into: · Client Training – In House & On-Site · Carrying out Demos and running Webinars · Software Testing · Product Design · Manual Writing · Social media campaigns Lots of potential for future career progression and personal development.