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Membership Officer - WC2E 9DD Fixed Term Contract (2 years); Full time Salary: 33,920.00 per annum Based in: Covent Garden, London Prior to commencing your application, please review our application guide here. The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies:The Royal Ballet and The Royal Opera. The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world. We could not maintain this range of work or our digital presence without support from philanthropists, funders, members, business partners and sponsors, Our Development and Advocacy department generates over 46m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently 23.8m). The Departments revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools Programme, maintain our beautiful Grade I listed building, deliver on our charitable mission, and continue to produce world class performances. The Membership Team are responsible for circa 10m income in membership donations, including Gift Aids. Friends and Patrons also make up 30% of ticket income, 55% other donations and 88% legacies, emphasising the importance of community building, good processes and customer service. To help support the important work for our Members, the team is now looking to hire a Membership Officer to join them. As the primary lead for Friends and Patrons membership administration, the Membership Officer is responsible for overseeing the day-to-day operation of the programme, delivering a high-quality and efficient service to members via telephone, email and post. The role ensures that all membership records, enquiries, transactions and fulfilment activities are processed accurately and in line with compliance standards, while taking ownership of key membership operations, including Direct Debits, renewal communications, Mailing House outputs and website updates to support member engagement and retention. An ideal candidate will be able to demonstrate: Experience in a customer-facing environment Experience of administration using databases, CRM systems and MS Office (Access, Word and Excel), including accurate handling and maintenance of data Experience delivering a high level of customer care and responsiveness in a fast-paced environment Experience processing and administering payments, including Direct Debits, with a strong focus on accuracy, compliance and attention to detail Friendly, confident and professional telephone manner Strong communication skills with high standard of verbal/written English * Strong organisational skills The Royal Ballet and Opera is one of the UKs leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive. We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who arefrom a global majority background and/or those who aredisabled,as they are under-represented within our organisation. We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible. The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising. A full job description can be found here. For more information about working with the Royal Ballet and Opera, please review the info pack here. For a list of potential reasonable adjustments, please review this guidance document. If you have any access requirements for your application, please contact the RBO Recruitment Team on If you are applying as an internal candidate, you might find this guidance document helpful. Closing date for applications: 11:59pm, 20th October 2026 To ensure a fair process, late applications will not be considered under any circumstances. Applicants must have work authorisation for the UK. No agencies.

Are you ready to be part of something truly special? Following a phenomenal first year of trading, Unity Holidays continues to build on strong foundations to deliver industry-leading experiences for our Holiday Homeowners and Guests. Our Owner Experience Advisors are at the heart of our owner journey. Acting as the first point of contact for our holiday homeowners, this role is all about building strong relationships, delivering exceptional service and ensuring every owner feels valued, supported and proud to be part of Unity. We’re looking for friendly, organised and proactive individuals who thrive in a fast-paced environment and take pride in delivering a seamless and professional experience - from enquiry through to resolution. At Unity, we believe our best experiences start with our people. We’ll support your growth, build your confidence and celebrate your success along the way. You’ll be a confident and approachable individual with a genuine passion for customer service and relationship building. You’ll enjoy working in a varied, owner-facing role where no two days are the same - balancing enquiries, administration and problem-solving, while always keeping the owner experience at the centre of what you do. You’ll be organised, detail-focused and able to manage multiple priorities, remaining calm and professional even during busy periods. A positive, solutions-focused mindset and strong communication skills are key to success in this role. • Be the first point of contact for all Holiday Home Owner enquiries, providing a professional and friendly service, • Welcome owners and visitors, creating a warm and positive first impression, • Respond to enquiries via phone, email and in person in a timely and effective manner, • Support owners with account queries, payments and general administration, • Manage owner account records, ensuring accuracy and attention to detail, • Assist with debt management processes in a professional and customer-focused way, • Generate owner passes and support with access requirements, • Coordinate and administer services such as subletting, pitch enhancements and owner upgrades, • Liaise with Maintenance and other departments to report and resolve issues efficiently, • Support the planning and delivery of owner events and communications, • Provide clear and accurate information about the park, facilities and services, • Maintain accurate records, notes and reports in line with company processes, • Uphold all GDPR, financial and company compliance standards, • Strong customer service and communication skills, • Ability to build relationships and manage expectations effectively, • Excellent organisational skills with the ability to multitask, • High attention to detail and accuracy, • Confident using IT systems and administrative tools, • A proactive, solutions-focused approach, • Previous experience in a customer service, administration or hospitality role, • Experience handling payments or account administration, • Familiarity with systems such as ParcVu (or similar) This role requires compliance with safeguarding, data protection, financial and health & safety procedures. A DBS check may be required depending on responsibilities. This is a full-time role, typically 40 hours per week. The role requires flexibility, including weekends (Saturday and Sunday) and occasional adjustments to support owner events and operational needs. • Access to holiday park facilities and discounts, • 25% off Food & Drink for you and your family, • 50% off Food & Drink when on shift, • Free use of leisure facilities, including gym and swimming, • Training and development opportunities, • Team recognition schemes, including Unity Champion awards, • Holiday discounts across Unity Holidays parks, • Employee Assistance Programme (financial, health and legal support), • A supportive team environment in a vibrant coastal location Unity Holidays is one of the UK’s fastest-growing holiday park operators, focused on delivering first-class experiences for our owners and guests. We pride ourselves on strong teamwork, high standards and creating an environment where our people feel supported, valued and proud to represent the brand. If you’re passionate about people, service and creating outstanding owner experiences, we’d love to hear from you. Compensation: Minimum Wage #J-18808-Ljbffr

Are you ready to be part of something truly special? Following a phenomenal first year of trading, Unity Holidays continues to build on strong foundations to deliver industry-leading experiences for our Holiday Homeowners and Guests. Our Owner Experience Advisors are at the heart of our owner journey. Acting as the first point of contact for our holiday homeowners, this role is all about building strong relationships, delivering exceptional service and ensuring every owner feels valued, supported and proud to be part of Unity. We’re looking for friendly, organised and proactive individuals who thrive in a fast-paced environment and take pride in delivering a seamless and professional experience - from enquiry through to resolution. At Unity, we believe our best experiences start with our people. We’ll support your growth, build your confidence and celebrate your success along the way. You’ll be a confident and approachable individual with a genuine passion for customer service and relationship building. You’ll enjoy working in a varied, owner-facing role where no two days are the same - balancing enquiries, administration and problem-solving, while always keeping the owner experience at the centre of what you do. You’ll be organised, detail-focused and able to manage multiple priorities, remaining calm and professional even during busy periods. A positive, solutions-focused mindset and strong communication skills are key to success in this role. • Be the first point of contact for all Holiday Home Owner enquiries, providing a professional and friendly service, • Welcome owners and visitors, creating a warm and positive first impression, • Respond to enquiries via phone, email and in person in a timely and effective manner, • Support owners with account queries, payments and general administration, • Manage owner account records, ensuring accuracy and attention to detail, • Assist with debt management processes in a professional and customer-focused way, • Generate owner passes and support with access requirements, • Coordinate and administer services such as subletting, pitch enhancements and owner upgrades, • Liaise with Maintenance and other departments to report and resolve issues efficiently, • Support the planning and delivery of owner events and communications, • Provide clear and accurate information about the park, facilities and services, • Maintain accurate records, notes and reports in line with company processes, • Uphold all GDPR, financial and company compliance standards, • Strong customer service and communication skills, • Ability to build relationships and manage expectations effectively, • Excellent organisational skills with the ability to multitask, • High attention to detail and accuracy, • Confident using IT systems and administrative tools, • A proactive, solutions-focused approach, • Previous experience in a customer service, administration or hospitality role, • Experience handling payments or account administration, • Familiarity with systems such as ParcVu (or similar) This role requires compliance with safeguarding, data protection, financial and health & safety procedures. A DBS check may be required depending on responsibilities. This is a full-time role, typically 40 hours per week. The role requires flexibility, including weekends (Saturday and Sunday) and occasional adjustments to support owner events and operational needs. • Access to holiday park facilities and discounts, • 25% off Food & Drink for you and your family, • 50% off Food & Drink when on shift, • Free use of leisure facilities, including gym and swimming, • Training and development opportunities, • Team recognition schemes, including Unity Champion awards, • Holiday discounts across Unity Holidays parks, • Employee Assistance Programme (financial, health and legal support), • A supportive team environment in a vibrant coastal location Unity Holidays is one of the UK’s fastest-growing holiday park operators, focused on delivering first-class experiences for our owners and guests. We pride ourselves on strong teamwork, high standards and creating an environment where our people feel supported, valued and proud to represent the brand. If you’re passionate about people, service and creating outstanding owner experiences, we’d love to hear from you. Compensation: Minimum Wage #J-18808-Ljbffr

At inspiring vet care, our people are at the heart of everything we do. As the UK's number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We are seeking an organised, personable Receptionist to join our team at Mintlaw Vets on a part-time permanent basis. Mintlaw Vets is a single-site, purpose-built practice that prides itself on delivering excellent patient care in a supportive and collaborative environment. • RCVS accredited, a VN Training Practice, and ISFM Cat-Friendly accredited, • Advocates of Fear Free techniques to improve patient and client experiences, • Equipped with 2 operating theatres, in-house Idexx lab, ultrasound, dental x-ray, endoscopy, therapeutic laser, ultra-sound and more, • You'll be joining a close-knit, supportive team. Our clinical colleagues bring varied skills including education certificates, acupuncture, rabbit care expertise, and feline-friendly clinic achievements - making Mintlaw a place where everyone's strengths are valued. As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. You'll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. This is a flexible, part-time role with shifts available Monday to Friday and occasional Saturday mornings. Working hours will fall between 8:00am and 6:30pm. • Welcoming and assisting clients in practice, • Answering incoming calls and handling enquiries, • Booking and managing appointments, • Assisting with administration duties, • Dispensing medications, • Promoting our Pet Health Club, • Always providing a high standard of customer care You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You'll bring: • Excellent communication skills and a professional, welcoming manner, • Experience in a customer-facing role, with a strong focus on service and attention to detail, • The ability to manage multiple tasks effectively in a busy environment, • A collaborative approach and willingness to support colleagues, • A proactive attitude, with openness to feedback and learning At inspiring vet care, we're committed to supporting your development and wellbeing from the very start of your career. When you join us, you'll benefit from: • A key client-facing role within a supportive and collaborative practice team, • Clear career pathways with progression opportunities within client care and practice leadership roles, • Ongoing learning and development supported by experienced colleagues and practice teams, • A values-led culture focused on care, community and continuous improvement, • 6.6 weeks' annual leave plus your birthday off FTE, • Increasing holiday allowance based on length of service, • Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay, • Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work salary sacrifice schemes, subject to eligibility criteria, • Learning and development opportunities via the inspiring vet care Academy, • Pension scheme, • Discounted veterinary care, • Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers We're committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you're just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow. Salary up to £50,000 FTE DOE #J-18808-Ljbffr

Knowledge of external (over the air) communications systems in the maritime defence domain and have a comprehensive understanding of how such systems and associated activities interact with the overall platform (knowledge of the whole radio frequency spectrum, Data/Voice Communications and Systems N

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