Computer software jobs in United Kingdom

1. Operational Support and Coordination including Support compliance with local and national transport regulations, including updating licence on time, checking companies house deadline and keeping update from HMRC and other regulators. 2. Manage office documentation, including rent contracts, vendors contract, facilities including office supplies etc 3. Oversee payroll processing, employees update, office safety and others compliance 4. Ensure that drivers are up-to-date with licensing and training, especially around safety and customer service standards. 5. Manage office budgets, handle petty cash, and support financial reporting for the department 6. Assist with invoicing, payment processing, and tracking expenses for accuracy. 7. Oversee recruitment, onboarding, and scheduling of office staff and drivers 8. Implement training programs for new employees, focusing on company policies and customer service 9. Liaise with IT teams to manage booking systems, dispatch software, and GPS tracking systems 10. Troubleshoot and resolve minor technical issues, coordinating larger issues with IT support 11. Any other ad-hoc assignment given by Director Required Skill: 1. Excellent communication skills (Preferred additional language Urdu/Panjabi and Hindi since a large number of Driver work with us,is Asian) 2. Experience of leading and developing a team 3. Excellent time-management, delegation and problem-solving skills 4. Intermediate knowledge about maintaining proper documentation including keeping record for regulatory and compliance check 5. A passion for people and providing excellent customer service 6. Willingness to be continuously on the go, working alongside your team 7. Attention to detail, good computer literacy and organised 8. Motivate and manage a team 9. Effective interaction with staff, clients and suppliers 10. Basic knowledge about website, 11. Intermediate knowledge about invoicing, vendor management, managing office logistics 12. Additional advantages will be added with motivating employee Preferred experiences and qualification: 1. 3 years’ experience in managerial position 2. Any training in customer management will be additional advantages 3. Bachelor in Business Studies or Marketing is preferable (MBA in business studies will be additional advantages)

Job Summary: We are seeking a Junior Lettings Associate Negotiator to join our team and assist in the smooth execution of rental transactions. As a Lettings Negotiator, you will play a vital role in marketing rental properties, finding potential leads, conducting viewings, performing reference checks, and finalizing rental contracts. Qualifications and Requirements: •𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐮𝐫𝐨𝐩𝐞𝐚𝐧 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐨𝐫 𝐂𝐡𝐢𝐧𝐞𝐬𝐞/ 𝐌𝐚𝐧𝐝𝐚𝐫𝐢𝐧 𝐢𝐬 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐝 • High school diploma or equivalent (a bachelor's degree in real estate or a related field is a plus). • Relevant experience in real estate, property management, or a similar role. • Excellent communication and negotiation skills • Strong interpersonal and customer service skills. • Proficiency in using property management software and relevant computer applications. • Professional and well-presented appearance. Important info: From Minimum wage up to £65,000 OTE per annum Stepney Green, East London, E1 Hours: Monday-Friday 10am-6pm & Every other Saturday 11am-5pm What’s on offer: - Generous reward packages/Competitive salary - High-performance and exciting culture - Estate Agency Development Programme - Team and social events including the annual summer party and December awards ceremony - Holiday and Birthday day off! *Driving license not required

Job description Core Role: The CSR has overall responsibility for delivering first class customer service to their Centre’s customers and visitors and ensuring their business needs are met. The role will be extremely varied, and you will be expected to handle multiple tasks. Key Responsibilities and Deliverables: Customer Service Handle day-to-day ‘front of house’ customers and their customers’ liaisons Perform reception duties in an efficient, professional and courteous manner Answer the switchboard and maintain a rapid response rate according to the agreed standards. Log information on the calls received, where required and maintain detailed and accurate records. File date and perform other routine clerical tasks as assigned and for other departments as needed. Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone and photocopier machine. Communicate and respond verbally to clients, suppliers and other members of staff clearly and effectively. Establish and maintain working relationships with co-workers, managers and the general public. Prepare meeting rooms and service of refreshments. Act as a team member and support your co-workers (CSR&BCM) to meet the expectations of clients. Handle all customer/ visitor enquiries in a courteous and friendly manner. Keep the reception and common areas clean and tidy at all times. Use reasonable discretion with customers with input from BCM Administration, Building Protocol and Activities Understand and make sure that customers follow the safety procedures at all times. General housekeeping checks to all floors, tea points and toilets. Order and maintain the correct amount of office supplies. Ensure that Health & Safety elements are managed as directed by the BCM Handle all general filing, word processing, delivery notes and purchase orders. Actively participate in Centre audits. Ensure all conference and meeting rooms are up to the Regal Court standard. Sales and Marketing Participate in Centre tours and become fully aware of Regal Court’s products and services. Be willing to get involved with selling Regal Court’s products and learn about VO’s General Responsivities Adhere to all company’s policies and procedures Read and comply with the instructions and directions as communicated via signs, notice boards and memos Conduct yourself, always, in a professional and responsible manner, promoting a good and proper image of Regal Court. Essential Skills, Experience & Qualifications: Positive customer relationship skills. Interest in learning about commercial business environments and general finance. Demonstrate ability to use knowledge of customer service is a must. Ability to demonstrate systems monitoring and compliance is necessary. Confident communication and presentation skills Curious and people oriented with the ability to engage customers and ask questions with ease. Positive and happy attitude. Computer literate and will learn and show others how to use IT/Telecoms Competencies & Personal Attributes: Outgoing, enthusiastic, honest and confident individual who possess the following attributes: Ability to operate sensitively in multicultural environments and build effective working relations. Self-motivated Strong (written & verbal) communications and diplomatic skills. Ability to maintain control and perform during stressful situations. Is confident and at ease when handling customer/ visitor enquires. Positive and proactive energy. Attention to detail and extremely well organised. Professional telephone manner. PC literate and knowledge of Microsoft package. Excellent team player. Confident to interact with a range of clients up to Board level. The ability to multitask. Customer services Representative should be competent in: Sales Support Renewals Move in & Move out Meeting Rooms Virtual Office Operate GoCardless SagePay Opening & Closing Procedures Health & Safety What we will offer you? Competitive annum salary with progression to progress Monday to Friday, 8:30-5:30 Pension Scheme 20 days holiday plus all public bank holidays. Training and development opportunities. Job Type: Full-time Pay: £23,000.00-£26,000.00 per year Additional pay: Bonus scheme Quarterly bonus Benefits: Company pension Free parking Life insurance On-site parking Sick pay Schedule: 8 hour shift Monday to Friday No weekends Work Location: In person

Job Title: IT Service Desk Analyst (1st Line) Role: Permanent Start Date: ASAP Salary: 20k – 23k (depending on experience) per annum Location: Farringdon, London (with travel to clients sites) Job Purpose Provide onsite and remote support to our client systems and users, which includes routine site visits, computer systems and software installations (projects), and computer network and connectivity maintenance. Responsibilities & Duties - Provide 1st line IT support using the service desk and monitoring systems. - Offer troubleshooting, support, and fixes for client IT equipment or network failures. - Provide phone, email or in-person support (onsite and remote) - Client routine site visits to perform IT checks and proactive support. - Walk clients through solutions to solve problems and direct questions to line managers & 3rd party specialists. - Demonstrate great customer service skills and patience. - Update client documentation and record IT environment changes. - Manage and maintain client backups including backup technologies used. - Maintain records of client hardware and software inventory - Assist with maintaining information security through controlled hardware or software installations. - The ability to learn from other staff members and apply the knowledge to future projects or support scenarios. - Follow disaster recovery plans for equipment, power, or security failures when necessary to protect data and security. Requirements - Ideally 1 year working in an IT environment - Basic understanding of IT networking and active directory environments. - Experience with Microsoft Office 365 administration. - Experience within a desktop support or IT administration role. - Good customer services skills - Good written and verbal communication IT Skills and Qualifications - Knowledge of Computers and Networks - Knowledge of Software and Hardware, Decision Making, Problem Solving, Critical Thinking - Strong Written and Verbal Communication, Interpersonal Communication - Attention to Detail, Ability to Work Under Pressure, Ability to Meet Goals, Patience.

Photo lab technician/Photo Specialist Description We are looking for a Photo Lab Assistant/Photo Specialist Do you have an eye for detail and a love for fast-paced environments? Are you seeking a workplace that is enjoyable and inclusive? Then this might be the perfect opportunity for you.We are passionate about film photography and bringing the film photography community together. The Company 21STUDIO PHOTOLAB is a Fujifilm premium retailer specialising in photographic film,Photo printing ,photo gift ,We have pulled together a wide range of films, developing chemicals, cameras and more - alongside an in-house processing lab - with the goal of making film photography fun and accessible for everyone. The Role The key responsibilities will include: Operate and maintain photo processing equipment Develop and print photographs using traditional or digital methods Ensure proper color balance, contrast, and exposure in finished prints Inspect and adjust prints for quality control Assist customers with photo selection, editing, and printing Keep accurate records of orders and inventory Stay up-to-date with industry trends and new technologies Follow all safety and security procedures in the lab Handling incoming mail opening, sorting and matching with online orders Updating our online system with order details and timings Using lab equipment to develop and scan customer's films Occasional assistance our editing team (if necessary and with training) Finalising and preparing negatives for quality control. be able to communicate effectively with customers and colleagues alike be a quick learner be someone who enjoys retail, selling and can take on challenging tasks be a team-player be able to work under pressure, work to tight deadlines and be able to multi-task. have a strong command of English You will be responsible for ensuring all customer needs are met whilst working towards achieving daily targets You must be presentable as you will be representing our brand Encouraging sales of photographic merchandise, as well as offering a high quality and fast service in taking and printing passport photos, posters, canvases and photo-gifts • Operating the till • General Housekeeping • restocking and general maintenance of equipment and shop floor Person Specification: • Have a can-do attitude and be customer focused • Excellent attention to detail • Be a confident communicator • Have good time management • Be able to work calmly under pressure in a fast paced environment As a team we support each other in our work to ensure that all needs can be confidently and efficiently met. If this seems like the role for you, do get in touch! Skills & Experience Required: Knowledge of photo editing software and equipment Ability to operate and maintain photo lab equipment Attention to detail and ability to follow specific instructions Strong organizational and time management skills Knowledge of different types of film and photographic paper Knowledge of different types of Camera Ability to troubleshoot technical issues Strong communication and interpersonal skills Ability to work in a fast-paced environment and meet deadlines Proficiency in computer skills Experience working in fastpaced environments (preferred) Interest/passion for film photography (preferred) Must have Experience with should have at least 1 year of retail Sales experience knowledge of analogue photography/digital photography camera knowledge film/digital film processing scanning knowledge at leat 1year knowledge of Adobe Photoshop is essential Adobe Photoshop: (preferred 2 year ) Collaborative As we run a small business, be willing to "roll your sleeves up" and perform any other duties required to make 21STUDIO PHOTOLAB a success Salary: £12 To £14 per hour depending on experience Schedule: hours per week hours of 11am to 7pm Weekend only Saturday and Sunday 11am to 7pm Work Location: In person Benefits: Casual dress Company events Company pension Employee discount Flexitime 5.6 Weeks paid Holiday

Job description Global Reach Business Solutions Ltd is seeking a highly skilled Systems Administrator to manage and maintain our IT infrastructure, ensuring the seamless operation of our systems that support accounting, bookkeeping, tax consultancy, and administrative services. The ideal candidate will bring expertise in IT systems, databases, and network administration to enhance our business operations and client service delivery. Duties 1. System Management: Install, configure, and maintain hardware, software, and operating systems. Oversee the performance and availability of IT systems to ensure smooth business operations. Implement system upgrades, patches, and security updates. 2. Database Administration: Manage and optimize databases used for accounting, auditing, and administrative services. Ensure the security, integrity, and backup of all company data. 3. Network Administration: Monitor and manage company networks to ensure optimal performance. Troubleshoot and resolve network connectivity issues. Maintain firewalls, routers, and VPNs for secure communication. 4. Technical Support: Provide technical support to internal teams for resolving IT-related issues. Assist in troubleshooting and resolving client issues related to IT systems. 5. IT Security: Implement and maintain cybersecurity protocols to safeguard company and client data. Monitor systems for vulnerabilities and respond to security breaches. 6. Documentation and Reporting: Maintain detailed records of IT systems, procedures, and troubleshooting efforts. Provide regular reports on system performance and IT-related activities. Skills Proficient in system administration with hands-on experience in managing IT infrastructures. Strong knowledge of computer networking principles and practices. Familiarity with SharePoint administration is highly desirable. Excellent analytical skills to diagnose problems effectively. Proficient in using Excel for data analysis and reporting purposes. Strong command of English, both written and verbal, for effective communication. Experience with DHCP configuration and management. Knowledge of PowerShell scripting for task automation is advantageous. We invite motivated candidates who are eager to contribute to our team while enhancing their skills in a supportive environment.

"EquinePix" is an equine event photography business based in Herefordshire, covering all types of equine events with onsite printing on location. We are looking for an additional member to our small dedicated team to represent the business at point of sale, where you will be based in our gazebo for the event duration. You will be responsible for uploading images from photographers, processing orders for printing and keeping the customers happy. The right person needs to be reliable, own transport to drive to locations mainly throughout Wales, the Midlands & The NW. Confident with computers, Windows/Mac and knowledge with Adobe Lightroom software. Additional training will be given beforehand. Able to stay calm in the occasional stressful situations, and good communication skills with the customers. A knowledge/ interest in equine a huge advantage into the job! Good rate of pay with travel expenses, Weekend work with occasional weekday. Work ranges from March to September time, in a different location for each event. Job Types: Part-time, Freelance Pay: £15.00 per hour

Description of the Company : Are you a curious and innovative problem-solver looking to make an impact? At InvictIQ, we are transforming the way technology is used in the Health and Social Care, empowering organisations to deliver better outcomes. Bring your passion and curiosity as you explore, collaborate, and innovate to build solutions that truly matter. Together with a team of forward-thinking individuals, you will test new ideas, learn and grow, and help shape a brighter, more exciting future—for our clients, their communities, and your career. Shape the future of Care. If you are ready to take on meaningful challenges and thrive in a supportive, dynamic environment, InvictIQ is the place to make your mark. Responsibilities: • Software Design and Development: Analyse requirements, design solutions, develop clean, maintainable code (Java, Python, C++), follow best practices, ensure consistency, and deliver projects on time and within budget. • Testing and Debugging: Thoroughly test InvictIQ's applications, identify and resolve bugs and performance issues, develop and execute various tests, use debugging tools, document and report defects. • Software Maintenance and Optimisation: Maintain and update InvictIQ's applications, improve functionality and user experience, refactor and optimise code for efficiency and scalability, monitor performance, and provide technical support. • System Integration and Architecture: Integrate components to create cohesive systems,design scalable and secure architecture aligned with business requirements, evaluate and recommend technologies, ensure smooth deployment and operation. • Documentation and Knowledge Sharing: Create and maintain technical documentation (requirements, specifications, user manuals), document code and processes, participate in code reviews, share knowledge through training and discussions. • Continuous Learning and Improvement: Stay updated with the latest trends and best practices, participate in professional development activities, contribute to improving InvictIQ's development processes and tools, continuously enhance skills. • Collaboration and Communication: Collaborate with team members, stakeholders, and clients to understand requirements and deliver successful projects, communicate technical concepts clearly, participate in meetings and presentations, ensure software meets quality standards and user expectations. • Problem-Solving and Critical Thinking: Analyse complex problems, develop effective solutions using logical reasoning and technical expertise, break down complex tasks, identify and mitigate risks, adapt to changing requirements while maintaining project timelines and quality standards​ Essential Requirement: • Proficiency in C#, .NET Framework, .NET Core, and object-oriented programming concepts • Experience with web technologies (ASP.NET Core, ASP.NET MVC, HTML, CSS, JavaScript) and frameworks (Angular, React) • Proficiency in working with databases (Microsoft SQL Server, Azure SQL Database) and NoSQL databases (Azure Cosmos DB) • Experience with Azure Cloud services (App Service, Functions, Kubernetes Service) and storage solutions (Blob Storage, Cosmos DB, SQL Database) • Knowledge of Azure AI and Machine Learning (Cognitive Services, Machine Learning Studio) • Familiarity with DevOps practices and Azure DevOps for source control, CI/CD • Strong problem-solving, analytical skills, and attention to detail Desirable: • Knowledge of software testing methodologies and test-driven development • Excellent communication, collaboration, and interpersonal skills • Understanding of software architecture patterns, principles, and design patterns • Willingness to learn and adapt to new technologies, frameworks, and tools • Strong time management, prioritisation, and organisational skills Experience: 2-4 Years in Software Development Qualification : A degree-level qualification in Computer Science This is a fantastic opportunity to join a fast-growing company who offer exciting career development opportunities. If the role sounds of interest, please submit an up to date CV immediately with a cover letter as to what you can contribute to the role.

About the Role We are seeking a skilled and motivated Team Leader to join our installation team, specializing in homelift installations. In this role, you will ensure customer satisfaction, uphold quality standards, and lead a team to deliver exceptional installations. This position offers a unique opportunity to apply technical expertise while building your leadership skills in a dynamic and collaborative environment. Key Responsibilities Customer Satisfaction: Deliver high-quality homelift installations that exceed customer expectations. Stakeholder Communication: Effectively communicate technical information, promptly resolve issues, and keep stakeholders updated on project milestones. Ensure Quality Standards: Maintain exceptional attention to detail and workmanship for every installation. Safety Compliance: Promote and uphold a strong safety culture, ensuring adherence to industry standards and company policies. Who We’re Looking For We are looking for a professional who combines technical knowledge with leadership skills, excels in customer communication, and thrives in a fast-paced, collaborative environment. Qualifications & Experience A Bachelor’s degree in engineering or an apprenticeship is a plus but not required. Previous experience in lift installations is advantageous but not mandatory. Relevant experience in fields such as electrical installation, air conditioning, automotive mechanics, or solar panel installation is welcomed. Key Skills & Attributes Technical Expertise: Experience in electrical low voltage installations. Knowledge of logical control systems, parameter setting, and troubleshooting. Basic computer skills, including an understanding of software upgrades. Leadership Skills: Proven ability to lead and motivate a team while actively participating in technical tasks. Strong problem-solving skills with the ability to find high-quality solutions to site-specific challenges. Communication Skills: Strong interpersonal and communication skills for effective interaction with team members, clients, and stakeholders. Positive and Adaptable: Resilient, enthusiastic, and quick to adapt to changing project requirements. Technical and Practical Responsibilities Methodically build and install lifts at customer premises. Read and interpret installation drawings and manuals accurately. Perform safety checks and ensure compliance with safety standards. Install and test electrical systems while troubleshooting mechanical and system malfunctions. Ensure installations are completed to a high standard, with attention to detail and quality. Be physically fit to handle the demands of the role, including lifting heavy objects. Flexibility to travel and work after hours when required. Why Join Us? Competitive salary and bonus package. Comprehensive benefits, including a company van, fuel card, and pension. Opportunity to grow your technical and leadership skills in a supportive environment. Work in a fast-paced industry with a focus on innovation and customer satisfaction.

Primarily a treatment coordinator and reception role- this role has the potential to develop based on abilities of the candidate. Working alongside the owner, manager and head nurse in an administration capacity. TCO - Liaising between the clinician and the patient, booking appointments, discussing monies and payments, coordinating multidisciplinary treatments between clinicians. Corresponding with clinicians regarding treatment plans, clarifying patient questions. Presence at open days would be required. Managing the referral dentists, ensuring that they receive correspondence from the treating clinician. Ensuring that CBCT are reported on. Ensuring referrals from the practice's clinicians to outside services are carried out. Ensuring all records are recorded and kept in an effective manner. Administration Reception duties, taking payments, answering emails, answering the phone, managing the clinicians appointment times and effective booking of the patients. The practice is 3 years old and growing substantially, we are still building the right team. The perfect new team member would be concientious, hard working, able to use their own initiative, able to work within a team in harmony, confident, adaptable, lateral thinking and multitasking abilities. Computer literacy compulsory - the I PAD is not a computer. Working knowledge of software of excellence preferred. Good command of the English Language essential. Able to write emails in a professional manor with correct spelling and grammar essential. The candidate should be able to relate to staff and patients of all ages and speak to them in a professional age appropriate manner. Should be able to accept feedback from the the employer without taking it personally and understanding that positive and negative feedback is provided to improve the functioning of the overall business.

Producing animation involves several stages including generating ideas, building models and rigging lighting. Computer animation uses software known as CGI (computer-generated imagery). Tasks typically involve: liaising with clients and developing animation from their concepts creating storyboards that depict the script and narrative drawing in 2D to create sketches, artwork or illustrations designing models, backgrounds, sets, characters, objects and the animation environment using a range of materials, including modelling clay, plaster, oil paints, watercolours and acrylics developing the timing and pace of the movements of a character or object during the sequence of images and ensuring they follow the soundtrack and audio requirements using technical software packages, such as Flash, 3ds Max, Maya, LightWave, Softimage and Cinema 4D building up accurate, detailed, frame-by-frame visuals recording dialogue and working with editors to composite the various layers of animation (backgrounds, special effects, characters and graphics) in order to produce the finished piece working to production deadlines and meeting clients' commercial requirements working as part of a broader production team, which might include liaising with printers, copywriters, photographers, designers, account executives, website designers or marketing specialists dealing with diverse business cultures, delivering presentations and finding funding. You will need to be proactive at selling your ideas and work to prospective customers and clients. This applies whether you're self-employed, working freelance or employed within a company.

PYTHON DEVELOPER ABOUT AVATSTAR At Avatstar, We are proud to help people be happy with the connection of our app. It provides users with creating their own personal avatar, best friend or partner, with our renowned revolution we hope to make our service spread to everyone. ABOUT THE ROLE We are looking for an experienced python developer to join our team . Reporting to the head of technology. You will be responsible for designing code, deploying development projects in the python language, producing insightful reports and presentations to drive business upward. If you enjoy working in a fast-paced and collaborative environment, we encourage you to apply for this exciting role. We offer industry-standard compensation packages, relocation assistance, and professional growth and development opportunities. RESPONSIBILITIES Developing applications using the python programming language. Involvement in all aspects of the software development life cycle, from requirements gathering to testing and deployment. Working closely with other members of the development team, as well as customers or clients, to ensure that applications are developed according to specifications. Testing applications thoroughly before deployment to ensure that they are free of errors. Deploying applications and providing support after deployment, if necessary. Updating software programs as new versions become available. LOCATION AND COMMITMENTS Fun, flexible work environment. Permanent, Remote hiring working 40 hours per week. Weekend and evening work is highly likely. REQUIRED SKILLS AND QUALIFICATIONS Bachelor's degree in computer science, Engineering, or related field. Minimum of 5 years of experience in Python development and software engineering. Strong understanding of object-oriented programming and design patterns. Experience with web frameworks such as Django or Flask. Proficiency in RESTful APIs and microservices architecture. Familiarity with database systems including SQL and NoSQL. Ability to work independently and as part of a collaborative team. PREFERRED QUALIFICATIONS A working understanding of JavaScript, HTML, C++. Knowledge of data science and machine learning concepts and tools. A working understanding of cloud platforms such as AWS, Google Cloud or Azure. Contributions to open-source Python projects or active involvement in the Python community. PERKS AND BENEFITS Flexible Work Arrangements: remote work and flexible scheduling. Career Growth Opportunities: promotions, lateral moves, and leadership development programs. Social Events and Perks: team outings, catered meals, snacks, and recreational activities. Health Insurance: medical, dental, and vision plans. Life Insurance. Professional Development: learning and development opportunities, including training programs, workshops, and conferences. Parental leave. Workers Compensation. Workplace pension. Fun work Activities. Reward Schemes. We would really love to work with compatible candidates and people who enjoy sharing the passion of creating something out of nothing.

Duties and Responsibilities: · Configure and Install Networks including Unified Communication systems and Operating Systems in Laptops and PC with Windows, macOSX & Linux software-based repairs and troubleshooting. · Able to provide the admin with cost estimate and a tentative date to conclude the repair work. · Able to repair and service the mobile. · Planning servicing work in advance and assembling equipment (mobile & computer). · Ensure that all pertinent repair and testing tools and appliances are in proper working condition, and continuously maintained. · Determine parts to be replaced and provide cost estimates to the admin prior to starting any work. · Update admin on the progress of troubleshooting and append initial cost estimates when necessary. · Observe regular work schedules to achieve optimum work productivity. · Carry out final functional tests to ensure a good quality of repair is met. · Accurately record all work completed. ** Skills / Qualification / Requirements for this position:** · Have a Degree in Computer/Electronics Engineering or a Level 4-7 Equivalent. · Wide knowledge and proficiency in PC software like Microsoft WIN 10, Office/Mailer and Antivirus. · Practical and technical skills for mobile repair. · Problem-solving skill for mobiles and computers. · General knowledge and experience in PC Hardware, Windows Server, Virtualization, Cloud, Cisco · Switch/Router/IPT and Firewall Products Hands-on skills of O365, Azure, Windows. · AD administration, Cisco Switch/Router/IPT and Palo Alto Firewall. · Excellent written and verbal communication skill in English · Relevant experience in mobile and computer repair.

Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.

As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.