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Trabajos computer software en Reino Unido

  • Business analysts and consultants
    Business analysts and consultants
    hace 24 días
    £40000–£50200 anual
    Jornada completa
    London

    Key Responsibilities : • Analyse existing business processes and performance data., • Identify improvement opportunities across departments and functions., • Conduct research and develop evidence‑based strategic recommendations., • Liaise with internal teams to understand business needs and challenges., • Prepare clear business reports, dashboards, models, and presentations., • Support the implementation of process improvements and organisational initiatives., • Evaluate outcomes of implemented solutions to ensure they meet objectives., • Facilitate workshops or meetings with stakeholders to communicate findings., • Research and understand the strategic position of the company, in relation to its market and stakeholders., • Analyse and present views on how the company can improve its strategic position and internal corporate structure., • Assess the need for change within the company, including communication methods, technology, IT tools, new standards, and certifications., • Advise on the adoption of new standards, certifications, and the implementation of technology and IT tools to optimize operations and achieve business goals. 🎯 Required Skills & Qualifications • Bachelor’s degree in Business, Management, Economics, Computing, or a related fielld., • Strong analytical and problem-solving skills., • Excellent communication and stakeholder management abilities., • Proficient in data analysis tools and software (e.g., Excel, SQL, Power BI)., • Experience in consulting or business analysis is preferred., • Ability to work independently and collaboratively within a team environment., • Knowledge of business transformation, market trends, and competitive analysis. 🛠 Benefits & Perks • Competitive salary and performance-based bonuses., • Flexible working hours and remote working options., • Professional development and training opportunities., • Pension scheme and health benefits., • 28 days of annual leave (inclusive of public holidays)., • Employee recognition and team-building activities. 📩 How to Apply • If you’re excited about this opportunity, please send your CV and a cover letter outlining your relevant experience and explaining why you’re the right fit for the role at our branch. 📅 Application Deadline: The position will remain open until a suitable candidate is found

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  • Customer Service Advisor
    Customer Service Advisor
    hace 2 meses
    £27000–£30000 anual
    Jornada completa
    Carnaby, London

    As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional support and resolving inquiries efficiently. This role is crucial in maintaining high levels of customer satisfaction and ensuring a positive experience with our services. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and timely manner., • Provide accurate information and guidance on products, services, and policies., • Troubleshoot and resolve customer issues, escalating complex cases to the appropriate department when necessary., • Document all customer interactions and resolutions accurately in our systems., • Maintain a high level of product and service knowledge to effectively assist customers., • Adhere to company policies and procedures to ensure consistency and quality of service., • Contribute to a positive team environment and continuously seek opportunities to improve the customer experience. Required Skills and Experience: • Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely., • Excellent problem-solving abilities and a calm, empathetic approach to customer interactions., • A genuine passion for helping people and delivering outstanding customer service., • Proficiency in using computer systems and navigating various software applications., • Ability to work effectively in a fast-paced and dynamic environment., • Previous experience in a customer service role is desirable, but not essential, as full training will be provided.

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