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  • Business analysts and consultants
    Business analysts and consultants
    hace 10 días
    £40000–£50000 anual
    Jornada completa
    London

    Key Responsibilities : • Analyse existing business processes and performance data., • Identify improvement opportunities across departments and functions., • Conduct research and develop evidence‑based strategic recommendations., • Liaise with internal teams to understand business needs and challenges., • Prepare clear business reports, dashboards, models, and presentations., • Support the implementation of process improvements and organisational initiatives., • Evaluate outcomes of implemented solutions to ensure they meet objectives., • Facilitate workshops or meetings with stakeholders to communicate findings., • Research and understand the strategic position of the company, in relation to its market and stakeholders., • Analyse and present views on how the company can improve its strategic position and internal corporate structure., • Assess the need for change within the company, including communication methods, technology, IT tools, new standards, and certifications., • Advise on the adoption of new standards, certifications, and the implementation of technology and IT tools to optimize operations and achieve business goals. 🎯 Required Skills & Qualifications • Bachelor’s degree in Business, Management, Economics, Computing, or a related fielld., • Strong analytical and problem-solving skills., • Excellent communication and stakeholder management abilities., • Proficient in data analysis tools and software (e.g., Excel, SQL, Power BI)., • Experience in consulting or business analysis is preferred., • Ability to work independently and collaboratively within a team environment., • Knowledge of business transformation, market trends, and competitive analysis. 🛠 Benefits & Perks • Competitive salary and performance-based bonuses., • Flexible working hours and remote working options., • Professional development and training opportunities., • Pension scheme and health benefits., • 28 days of annual leave (inclusive of public holidays)., • Employee recognition and team-building activities. 📩 How to Apply • If you’re excited about this opportunity, please send your CV and a cover letter outlining your relevant experience and explaining why you’re the right fit for the role at our branch. 📅 Application Deadline: The position will remain open until a suitable candidate is found

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  • Customer Service Advisor
    Customer Service Advisor
    hace 1 mes
    £27000–£30000 anual
    Jornada completa
    Carnaby, London

    As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional support and resolving inquiries efficiently. This role is crucial in maintaining high levels of customer satisfaction and ensuring a positive experience with our services. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a professional and timely manner., • Provide accurate information and guidance on products, services, and policies., • Troubleshoot and resolve customer issues, escalating complex cases to the appropriate department when necessary., • Document all customer interactions and resolutions accurately in our systems., • Maintain a high level of product and service knowledge to effectively assist customers., • Adhere to company policies and procedures to ensure consistency and quality of service., • Contribute to a positive team environment and continuously seek opportunities to improve the customer experience. Required Skills and Experience: • Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely., • Excellent problem-solving abilities and a calm, empathetic approach to customer interactions., • A genuine passion for helping people and delivering outstanding customer service., • Proficiency in using computer systems and navigating various software applications., • Ability to work effectively in a fast-paced and dynamic environment., • Previous experience in a customer service role is desirable, but not essential, as full training will be provided.

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  • Restaurant Receptionist
    Restaurant Receptionist
    hace 2 meses
    £16.25 por hora
    Jornada completa
    London

    About OMA. OMA + AGORA opened in April 2024 in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco.[ SMOKESTAK, manteca ]. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a first star and Opening of the Year 2025 [ Great Britain and Northern Ireland ] by Michelin, and ranked sixth at the National Restaurant Awards 2025. About the role. We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using Seven Rooms is preferable but not essential. Responsibilities. • Manage all reservations, both via the general inbox and phone, in a professional and warm manner., • Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all., • Manage stationery orders and storage of stock., • Work with the kitchen team to finalise menus for regular service and special events., • Support with booking in large groups and events., • Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. • Previous experience in a similar environment desirable by not essential., • Knowledge of Seven Rooms preferable., • Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests., • Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

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  • Office Administrator
    Office Administrator
    hace 2 meses
    £24000–£26000 anual
    Jornada completa
    London

    Location: Streatham Hill, Lambeth Salary: £24,000 – £26,000 per annum Job Type: Full-time We are a growing organisation within the healthcare sector seeking a reliable and organised Office Administrator to manage day-to-day office administration and front-of-house duties. This is a key role within the business, suited to someone with strong organisational skills and prior experience in a professional office environment. Key Responsibilities: • Managing general office administration and reception duties, • Handling incoming calls, emails, and visitors professionally, • Maintaining records, files, and office documentation, • Taking and writing accurate meeting minutes, • Assisting with scheduling, correspondence, and internal coordination, • Supporting the wider team including care management with administrative tasks as required requirements • Proven experience in office administration or receptionist roles, • Strong computer skills, including email, word processing, and basic office software and care management systems, • Excellent written and verbal communication skills, • Professional, organised, and detail-oriented, • Familiarity with healthcare or professional services environments is desirable Additional Information • Applicants must have the right to work in the UK, • Prior experience working in a structured office environment is essential, • Live within Southwest London not more than 5 miles radius We offer a competitive salary, 4 weeks & 8 bank holidays; training; a supportive working environment, and the opportunity to grow within an established healthcare-focused organisation. To apply: Please send your CV and a brief cover note

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