Director of Rooms
6 days ago
Saint Albans
Salary: £48,000 £52,000 per annumLocation: HertfordshireOur client is seeking an experienced and driven Director of Rooms to lead the Rooms Division of a luxury hotel. This is an excellent opportunity for a hospitality professional with a strong operational background and a passion for delivering exceptional guest experiences.Reporting to senior management, you will oversee the day-to-day operation of Front Office, Housekeeping, Guest Services, and related departments, ensuring the highest standards of service, presentation, efficiency, and profitability are consistently achieved.Key Responsibilities:Lead, motivate, and develop the Rooms Division teamOversee Front Office, Housekeeping, Guest Relations, and Concierge operationsDrive guest satisfaction and maintain exceptional service standardsManage departmental budgets, labour costs, and operational performanceEnsure guest rooms and public areas are maintained to the highest standardsRecruit, train, and develop team members across the divisionWork closely with other department heads to deliver a seamless guest experienceSupport revenue growth through effective room operations and upselling initiativesEnsure compliance with company policies, health & safety regulations, and operational proceduresThe Ideal Candidate:Previous experience in a senior Rooms Division, Hotel Operations, or Hotel Management roleStrong leadership and team development skillsExcellent communication and organisational abilitiesCommercially minded with experience managing budgets and KPIsPassionate about luxury hospitality and guest service excellenceHands-on approach with the ability to thrive in a fast-paced environmentIn return, our client offers a competitive salary of £48,000£52,000, career development opportunities, and the chance to join a well-established and respected hospitality business.To apply, please submit your CV for consideration.TPBN1_UKTJ