Facilities Coordinator Apprentice - London, United Kingdom
1 day ago
London
Facilities Coordinator Apprentice - London, United Kingdom JOB DESCRIPTION About The Team This is an ambitious and growing department. The team comprises Property Managers, Facilities Management and an accounts department who manage a portfolio of properties throughout the UK. The candidate will be working as part of the team with an overall purpose to enhance the customer experience by carrying out a range of duties relating to the maintenance of property, management of contractors and health and safety compliance. You will work for the Head of Facilities Management, alongside the Property and Asset Management (PAM) team. This role will be responsible for assisting with all aspects of the day-to-day management and service delivery for a portfolio of properties. The role involves learning about project management, budget management, contractor management and health, safety and environmental compliance. The key focus of the role will be on providing high standards of service delivery to all stakeholders, for example tenants, clients and the PAM team with regards to all aspects of facilities management. Over the course of 18 months, you will be able to complete a level 3 apprenticeship in facilities management supervision. The start date for this role will be January 2026. RESPONSIBILITIES General • Assist with budget and cost control and an awareness of the property budget and client objectives., • Assist with the management of service contracts, the assessment of quotes and fees to ensure best value and deliverability., • Assist with progress monitoring meetings, with the services maintenance contractors to monitor compliance with the contract scope of works and progress with the planned preventative maintenance activity., • Assist with the preparation and monitoring of the service budgets, in consultation with the Property & Asset Manager., • Maintain proper records of expenditure and spending commitments, using appropriate technology provided., • Assist with regular meetings and inspections with both contractors and consultants., • Seek greater efficiencies and better work practices in order to improve the quality of service delivery to occupiers., • Assist with the monitoring and assess the performance of contractors at the property and take effective early action to address any shortcomings., • Maintain good relations with all occupiers., • Report on condition of Health and Safety compliance within your building(s) - following procedure and checklist., • Ensure you, and any on site staff, are fully conversant with Newmark, Safety, Health & Environmental (SHE) policies and any operational procedures made under these relevant to their role., • Undertake regular checks of contractor site logbooks and ensure all H&S records are being correctly maintained and are fully up to date and complete at all times., • Active team player, • Strong communication skills, both verbal and written, • Good numerical skills including computer literacy (Excel, Word, MS Outlook), • Ability to work alone or as part of a team, • Good level of organisational and administrative skills, • Attention to detail, • This apprenticeship prepares an individual for managing a Facilities Management service, or a group of services, which can be labelled as 'hard' (estate/building management) or soft (catering/cleaning/administration/security), • The apprentice will have to provide customer service skills and be proactive in finding solutions to problems., • All apprentices will be required to supervise others; to understand the contractual requirements and service delivery targets between their employing organisation and the client/customer in order to achieve service targets