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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    1 month ago
    £34000–£39000 yearly
    Full-time
    West Thurrock, Grays

    ASSISTANT GENERAL MANAGER Here at Puttshack we are recruiting an Assistant General Manager for our Lakeside Venue About us: Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. Our Vision To create experiences where play sparks connection and joy, where our guests choose return to, time and again. Our Mission To create lasting memories for people of all generations through a shared, world-class entertainment experience Our Purpose To transform mini golf into an extraordinary social experience Our Promise Is memory-making fun! Our beliefs are simple Play is for all players, shared moments matter most, unpredictability is our secret sauce, and tech powers while play leads. Our Values: • Bring your ‘A’ game - We strive for excellence in everything we do, • Lead the Way - Our associates (staff) embrace and are inspired by change, • Own the Fun - We revel in our guests’ enjoyment, • Care Deeply - We take great care of our guests, our associates and the communities we call home The Role: The Assistant General Manager works with the General Manager sharing the responsibility for the day to day running of the business. The AGM deputizes in the absence of the GM and will be a key liaison between the restaurant, kitchen, guest, and associates and ‘head office’. It is the ultimate goal of all associates to deliver excellent guest service and so the AGM’s greatest responsibility is to make sure that every single guest has a pleasurable experience. To achieve this, you will need to support the GM in leading and inspiring the team in all areas of the operation. Working Hours: 45 Reports to: General Manager Qualifications and Experience: • Previous experience as an Assistant General Manager in high volume F&B. What’s in it for you? • Free golf & 50% discount on food and drink for up to 6., • 25 days holiday plus bank holidays, • Discretionary quarterly bonus, • Onboarding plan to set you up for success!, • Access to continuous development through a blended learning approach., • Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!, • Refer a friend – Up to £500 referral fee* (T&Cs apply), • Enhanced maternity & Paternity *, • Free meal on shift, • Enrolment to our communication community – PuttApp, • Wagestream membership - access 50% of your wages as you work, building pots and financial support. Overview • Bring everyone into play., • Bring your 'A' Game each and every day., • Lead by example by demonstrating Puttshack Core Values., • Develop the team through coaching and purposeful feedback., • Drive Associate engagement and entrepreneurial spirit., • Focused on excellent standards of guest service, the quality of food, drink and entertainment and exceeding our guests’ expectations, • Involved in assisting the GM with recruitment, training and development and setting exceptionally high standards throughout the business, • Responsible for assisting the GM in ensuring that everything necessary for the smooth running of the operation is carefully planned and execute., • Accountable for sales, profit, staffing and stock control targets as set by the GM, • Promote safe operational standards for both Guest and Associate safety., • Ensure that brand and operating standards are met., • Monitor guest survey feedback and help team adjust as needed to ensure guest satisfaction., • Works to create a can-do team culture in the host and throughout the operation. Key Responsibilities: BUSINESS Forecasting and controls – assist the GM with planning ahead in order to maximize financial opportunities; anticipate the business in order to ensure costs reflect business levels P&L – achieve and maximize sales and profit targets as set by the GM; assist the GM with monitoring expenditure and follow proper procedure with exceptional expenditure Financial administration – assist the GM with maintaining cash control and complete timely and accurate banking reconciliation; investigate discrepancies; monitor and report on comps and voids; provide accurate data between venue and outsourced accounts Stock – ensure that stock control and budgets are adhered to; ensure correct purchasing procedures are followed; undertake monthly stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock Premises – assist the GM in ensuring the cleanliness and maintenance of the venue Health and Safety – assist the GM in establishing, maintaining and monitoring the highest standards of hygiene and H&S in accordance with all statutory, legal and company requirements. Equipment – assist the GM as required with overseeing the maintenance of equipment; report any issue in a timely manner; follow-up diligently, particularly with technology and any issue which might impact on health and safety obligations PEOPLE Administration – take responsibility for administration following established procedures, including schedules, organisation, deployment, managing holidays Motivation – assist the GM in leading the team; inspire and motivate them to realise their maximum potential and ensure everyone is fully committed to the growth and profitability of the business Recruitment – follow established procedures; ensure all staff are legally entitled to work in the UK, induction is completed and documented Training and Development – assist the GM in the appraisal of associates; create plans to address any performance issues; identify development opportunities Welfare and Discipline – follow company policy with regard to staff welfare and ensure discipline is maintained; assist the GM in dealing with performance issues in a timely manner as required Uniform, grooming and conduct – maintain the highest standards of presentation, dress and behaviour and ensure that this is maintained by all team members Guest relations – build and maintain excellent relations; meet and greet; maintain guest loyalty Service – ensure that the provision of service and guest care are of the highest standard; consistently act as a role model in the delivery of the highest standards of service Feedback – assist the GM in dealing with written complaints promptly and inform Head Office; together with the GM propose any necessary solutions to issues raised; complete nightly report with accurate information Briefings – assist the GM with appropriate briefings to enable managers and associates to fulfil guests’ arrangements. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time. Our Managers • Have a genuine desire to provide the best guest experience, exceeding guest expectations and constantly reviewing and evolving the performance of themselves and the team, • Maintain the highest personal standards of conduct and performance; they are adaptable, dependable and have a strong work ethic., • Have impeccable presentation., • Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way.

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  • Business Analyst – Finance and Process
    Business Analyst – Finance and Process
    8 hours ago
    £38000–£42000 yearly
    Full-time
    Erith

    Job description Company: Liya Technologies Ltd Location: London – Hybrid Salary: £38,000–£42,000 per year, depending on experience Contract: Permanent, full time – 37.5 hours per week Reports to: Managing Director Liya Technologies is looking for an analytical and commercially minded Business Analyst to improve business processes, support IT services and testing projects, and strengthen financial reporting and controls. Working with clients, delivery teams and senior management, you will turn requirements and data into practical improvements in quality, efficiency and profitability. Approximately 70% of the role will focus on business and process analysis, with 30% dedicated to finance processes. Key responsibilities • Gather and document business requirements, specifications and acceptance criteria., • Map existing and proposed processes, identifying gaps, risks and opportunities for improvement., • Develop dashboards and KPIs to monitor delivery, quality and business performance., • Analyse testing results, defect trends and root causes, recommending corrective actions., • Support project planning, risk management and implementation readiness., • Research client sectors, competitors and technology options to support proposals and service development., • Analyse project costs, margins and client profitability., • Review billing, procurement and reconciliation processes, recommending stronger controls., • Support budgeting, forecasting and the preparation of management reports and business cases. What we’re looking for • A degree in business, finance or a quantitative subject, or equivalent relevant experience., • Demonstrable experience in business analysis, process improvement or performance reporting., • Strong KPI, variance and root-cause analysis skills., • Experience in financial analysis and reconciliation., • Advanced Excel skills and the ability to turn complex data into clear recommendations., • Strong written communication and stakeholder management skills. Desirable skills • A postgraduate qualification in finance or a related subject., • Python for data analysis., • Familiarity with Agile delivery, Jira and Confluence., • Knowledge of ERP systems such as SAP., • Experience in IT services, quality assurance, testing or implementation projects. How to apply Apply with your CV and a brief statement explaining how your experience matches the role

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  • Head Chef
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    Head Chef
    12 hours ago
    Full-time
    Barking

    Head Chef – Romanian & Mediterranean Restaurant La Masa Restaurant – Barking, London (IG11) Job Title: Head Chef Location: Barking, East London Job Type: Full-time About Us La Masa is a Romanian and Mediterranean restaurant based in Barking. We are looking for an experienced, passionate and motivated Head Chef to take charge of our kitchen and lead our food operation. The Role We are looking for a confident Head Chef who can independently manage the kitchen, maintain high food standards and bring creativity and consistency to our Romanian and Mediterranean menu. Key Responsibilities • Take full responsibility for the day-to-day running of the kitchen., • Prepare and oversee authentic Romanian and Mediterranean dishes., • Plan menus, specials and daily food preparation., • Manage kitchen staff and organise kitchen duties., • Maintain excellent food quality, presentation and consistency., • Control food costs, stock levels and ordering., • Maintain high standards of cleanliness and food hygiene., • Ensure the kitchen operates efficiently during busy service periods. Requirements • Previous experience as a Head Chef or Senior Chef., • Strong knowledge of Romanian and Mediterranean cuisine., • Ability to manage and lead a kitchen team., • Good organisational and communication skills., • Knowledge of food hygiene and kitchen safety., • English-speaking candidates preferred., • Reliable, hardworking and able to work independently. Working Hours • Tuesday: 10am – 9pm, • Wednesday: 10am – 9pm, • Thursday: 10am – 9pm, • Saturday: 10am – 12am, • Sunday: 10am – 9pm / 12am (to be confirmed) What We Offer • Opportunity to lead and develop the kitchen., • Friendly working environment., • Full-time position., • Competitive salary, negotiable depending on experience.

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  • Marketing and Commercial Manager
    Marketing and Commercial Manager
    11 days ago
    £44000–£53000 yearly
    Full-time
    Dagenham

    We are seeking a commercially minded, data-driven Marketing & Commercial Manager to lead our business growth strategy and elevate our digital presence. In this dual-focus role, you will be responsible for identifying revenue opportunities, managing marketing budgets, and driving scalable organic acquisition. The ideal candidate blends commercial acumen—such as pipeline management, partnership building, and pricing strategy—with a deep technical and strategic understanding of Search Engine Optimization (SEO). You will own our organic search roadmap to turn web traffic into a sustainable revenue pipeline. Key Responsibilities Commercial & Growth Strategy • Formulate and execute integrated marketing and commercial strategies to hit company revenue and profitability targets., • Identify new market opportunities, evaluate competitor models, and optimize product pricing or service tiers., • Manage the marketing and commercial budget, ensuring strict alignment with cost-per-acquisition (CPA) and ROI metrics., • Collaborate with sales and account management teams to align marketing pipelines with commercial outreach and business development goals. SEO & Organic Performance Strategy • Own the end-to-end SEO strategy across technical SEO, on-page optimization, content strategy, and authoritative link building., • Conduct exhaustive keyword research to pinpoint high-intent commercial terms that drive qualified leads and conversions, not just raw traffic., • Direct the content calendar, ensuring all digital copy, blogs, landing pages, and resources are optimized for search engines while providing genuine value to our target audience., • Oversee technical SEO audits, working alongside web developers to optimize site architecture, page speed, Core Web Vitals, mobile responsiveness, and schema markup., • Develop a robust, ethical backlink and digital PR strategy to enhance domain authority and search visibility in highly competitive spaces. Data Analytics & ROI Reporting • Monitor, track, and report on key organic performance metrics including organic traffic growth, keyword rankings, click-through rates (CTR), bounce rates, and organic conversion funnels., • Utilize advanced analytical tools (Google Analytics 4, Google Search Console, Ahrefs, SEMrush, Screaming Frog) to extract actionable insights and uncover visibility gaps., • Translate complex digital data into high-level commercial forecasts, proving the direct impact of SEO performance on business revenue to senior leadership. Key Requirements & Qualifications • Proven experience as a Marketing Manager, Commercial Manager, Growth Marker, or a similar hybrid role., • Demonstrated track record of scaling organic web traffic and converting that traffic into measurable commercial revenue., • Advanced hands-on experience with SEO suites (e.g., Ahrefs, SEMrush, Moz, Screaming Frog) and web analytics toolkits (GA4, Google Search Console)., • Strong understanding of search engine algorithms, ranking factors, and the distinction between informational, navigational, and transactional search intent., • Solid grasp of core commercial fundamentals, including budget management, financial forecasting, and margin evaluation., • Exceptional communication skills with the ability to manage external agencies, internal copywriters, and developers seamlessly., • Experience with Content Management Systems (CMS) such as WordPress, Webflow, or Shopify is highly desirable.

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  • Restaurant Manager
    Restaurant Manager
    15 days ago
    £30000–£35000 yearly
    Full-time
    Barking

    I have just set up a new restaurant in Barking Riverside. The restaurant is situated in the commercial space of a new build residential development. The master plan for barking riverside involves the construction of 21,850 new homes and there are currently 4,000 occupied dwellings. The Spot is the first and only restaurant that serves this development and I am looking for a dedicated, driven and ambitious restaurant manager to take over the day to day management of this location while I focus on securing the next 2 locations and subsequent expansion of The Spot across London. I have invested heavily into the project and I’m looking for someone to drive sales both in store and on the delivery apps. I have also engaged a marketing company to drive forward the socials in parallel to the work you will be doing. I would expect you to manage every aspect of the business from ordering stock and supplies, daily prep, managing rotas and working to budgets to ensure costs are kept low and margins high, engaging the local community and finding new ways to drive sales. In terms of what we do, we are a Mexo -American restaurant and a modern interpretation of the American diner. The menu consists of tacos, wings, sliders, po’ boys and salads. I am also considering operating some dark kitchens out of the same premises so if you have a passion for cooking, we can work together to develop a new restaurant menu specifically for the delivery apps. I’m thinking along the lines of smash burgers etc. The successful candidate would become my right hand person when it comes to the restaurant and hospitality arm of my businesses and if you help me grow, I will ensure your route for progression remains open, accessible and fast paced. The role will involved performance related bonuses/incentives on top of the basic salary. If you are interested, please get in touch with a CV and we can arrange a suitable time to meet at the restaurant for a further discussion.

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  • Dentist
    Dentist
    1 month ago
    £60000–£65000 yearly
    Full-time
    Hornchurch

    Role Overview The Harrow Dental Practice Ltd is seeking a qualified and dedicated Dentist to join our established dental practice in Hornchurch, Essex. Our practice provides a comprehensive range of NHS and private dental services, including general dentistry, preventive care, restorative dentistry, cosmetic treatments and dental implants. We are committed to delivering high-quality dental care tailored to the individual needs of our patients. The successful candidate will be responsible for providing comprehensive dental examinations, diagnosing oral health conditions, developing appropriate treatment plans and delivering a wide range of general and restorative dental treatments. The role involves managing patients' ongoing dental care, promoting preventive dentistry and working closely with our experienced team of dentists, dental hygienists and dental nurses. We are looking for a dentist with excellent clinical skills, sound professional judgement and a strong commitment to patient care, who can contribute to maintaining the high clinical standards and reputation of our practice. Duties • Conduct comprehensive dental examinations, assess patients' oral health and diagnose dental conditions, including tooth decay, periodontal disease and other oral health problems., • Develop and implement individual treatment plans based on patients' clinical needs, medical histories and oral health assessments., • Provide a range of general and restorative dental treatments, including fillings, crowns, bridges, root canal treatments, tooth extractions and other appropriate dental procedures., • Interpret dental X-rays and other diagnostic information to support accurate diagnosis and effective treatment planning., • Deliver preventive dental care and provide patients with professional advice on oral hygiene, dietary habits and maintaining long-term oral health., • Assess and manage patients presenting with dental pain, infections and other dental emergencies, providing appropriate treatment or referrals where necessary., • Explain diagnoses, treatment options, associated risks and costs to patients, ensuring informed consent is obtained before treatment., • Monitor patients' progress following treatment and arrange appropriate follow-up appointments to ensure continuity of care., • Maintain accurate and comprehensive clinical records, including examination findings, diagnoses, treatment plans and procedures undertaken., • Work closely with dental hygienists, dental nurses and other dental professionals to coordinate patient care and ensure the effective delivery of dental services., • Identify cases requiring specialist dental treatment and arrange appropriate referrals for orthodontics, endodontics, periodontics, oral surgery or dental implants., • Ensure all clinical procedures comply with General Dental Council (GDC) standards, Care Quality Commission (CQC) requirements, infection prevention and control procedures, and relevant health and safety regulations., • Keep up to date with developments in dentistry and participate in continuing professional development to maintain and improve clinical knowledge and skills. Who Are We Looking For • A recognised degree in Dentistry (BDS, DDS or equivalent)., • Current registration with the General Dental Council (GDC) and eligibility to practise dentistry in the UK., • Relevant clinical experience in general dentistry, including dental examinations, diagnosis, treatment planning and restorative dental procedures., • Experience in providing both NHS and private dental treatments would be desirable., • Strong clinical judgement and the ability to deliver safe, effective and patient-centred dental care., • Excellent communication and interpersonal skills, with the ability to explain dental procedures and treatment options clearly to patients., • A compassionate and professional approach to patient care, particularly when treating anxious patients or those requiring additional support., • Good organisational skills and the ability to manage patient appointments, treatment plans and clinical records effectively., • Ability to work independently while collaborating effectively with dental nurses, hygienists and other members of the dental team., • A commitment to maintaining high professional standards, patient confidentiality and continuing professional development.

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