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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks. We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Our DC Project Managers design, develop and deploy innovative solutions to address operational challenges. They work independently as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for! Key job responsibilities Project management and oversight of construction related activities as they relate to modifying existing infrastructure for the purpose of installing new or to replace end of life equipment. This will include the ownership of the project scope, timeline, and budget. • Provide project management for specific initiatives aimed at increasing the resiliency of our data centers., • Electrical design and review of designs associated with the optimization of existing data centers., • Construction/project package drawing review., • Creation of project scope, request for proposals, and capital requests., • Total project quality including the creation of a commissioning plan and oversight of the execution., • Recording and reporting key metrics to team members and management., • Operational support including review of procedures, best practices, and maintenance initiatives., • Drive teams to perform troubleshooting and root cause failure analysis associated with equipment or electrical failures., • Work with contractors and vendors to deliver efficient and high quality project turnovers., • Be a leader within the group as well as within internal and external teams that support the data center. A day in the life You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, you will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the opportunity you’ve been looking for! About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, • Experience in vendor management, • Experience in a data center or other critical environment, • Experience in data center engineering or operations, • Experience with Microsoft Office including Outlook, Word, and Excel, • Electrical or mechanical Journeyman License, • operating engineering license such as DC II, DC III, or equivalent, • Experience in construction or project management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Location: Remote (UK-based) Reporting to: Chief Operations Officer Contract: 12-month fixed-term contract (maternity cover) Start date: Approx. November 2026 Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We’ve been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re scaling our team to meet that demand. We’re looking for an experienced People & Culture Manager to join Aveni on a 12-month fixed-term contract, covering maternity leave. This is a broad, hands-on role with ownership across the full employee lifecycle. You’ll keep our day-to-day People function running smoothly, support employees and managers, oversee our core HR processes and systems, manage our small recruitment team, and continue the delivery of our existing People roadmap. Aveni is a fast-moving, remote-first AI business where priorities can change quickly. You’ll therefore need to be proactive, pragmatic and comfortable taking ownership, balancing BAU HR with projects and adapting your approach as the business evolves. An investment round is likely during this period, so experience supporting a business through investment, due diligence and associated People requirements would be particularly valuable. There is also potential for the contract to be extended beyond the initial 12 months, subject to business requirements. Own day-to-day HR: Manage the full employee lifecycle, from onboarding through to offboarding, alongside employee relations, absence and other day-to-day People matters. Manage performance and probation: Keep probation and performance management processes running effectively, supporting managers with feedback, performance conversations, development and appropriate next steps. Support our managers: Be a trusted People partner, providing practical HR guidance and coaching to managers and senior stakeholders. Keep us compliant: Stay ahead of UK employment law and regulatory changes, ensuring our policies, processes and manager guidance remain current and effective. Strengthen our culture: Drive engagement and find creative ways to strengthen connection and cross-functional collaboration across our remote-first team. Manage core People operations: Oversee HiBob, payroll alongside Finance and our external provider, benefits, remuneration, employee records and People reporting. Oversee Talent Acquisition: Manage and support our small recruitment team, recruitment budget and processes, including Ashby. Deliver and improve: Execute our People roadmap, manage operational People risks and lead practical improvements to our HR processes and employee experience. Explore AI in HR: Identify practical and creative opportunities to use AI to make our People processes more efficient and effective. Support business growth: Work closely with the COO and Finance on headcount planning and workforce budgeting, alongside supporting People-related requirements for a potential investment round. You’ll be an experienced HR generalist who is comfortable operating independently across a broad People remit. You’ll combine strong HR knowledge with practical judgement, empathy and the confidence to work with stakeholders at all levels. You’ll bring: Strong generalist HR experience within a fast-paced, changing environment. Hands-on experience managing the full employee lifecycle and employee relations. Strong working knowledge of UK employment law and HR best practice. Experience supporting managers with probation, absence and performance management. Confidence advising and coaching managers and senior stakeholders. Experience managing core HR operations, including HR systems, payroll, benefits and employee records. Experience delivering employee engagement, culture or HR improvement initiatives. A proactive, organised approach and the ability to manage competing priorities independently. Sound judgement and a practical, solutions-focused approach to complex People situations. Comfort working with ambiguity and adapting when business priorities change. An empathetic and approachable style, balanced with commercial awareness and the needs of the business. Curiosity about technology and how AI can improve HR processes and ways of working. CIPD Level 5 or 7, or equivalent relevant HR experience. Experience within a start-up or scaling business, technology, SaaS, AI or financial services would be particularly valuable, as would experience working in a remote-first culture. Experience with HiBob, Ashby, IR35 or People-related investment due diligence would also be advantageous. This isn’t a role where you’ll be working within a large HR function or waiting for someone else to set the direction. You’ll have: Broad ownership across Aveni’s People function. Real autonomy in a fast-moving and evolving business. The opportunity to work closely with managers, founders and our Senior Leadership Team. Scope to strengthen our remote culture and cross-functional collaboration. The freedom to bring creativity and AI into our HR processes. Exposure to an exciting period of growth and potential investment. We’re looking for someone who enjoys spotting what could work better and then making it happen. Remote-first across the UK, with regular off-sites and in-person gatherings. Work abroad policy. Co-working spaces available. 34 days’ holiday, including flexible bank holidays, plus your birthday off. Company-wide off-sites. Optional Personal Development Plan. Flexible benefits platform. Life Insurance, Income Protection and Critical Illness cover. Pension with up to 5% matched employer contribution, with the option to increase contributions. Private health and dental care. Enhanced family leave. At Aveni, we believe that diversity drives innovation. We’ve built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you’re passionate about people, technology and the opportunity to help a growing AI business thrive, we’d love to hear from you. Even if you don’t meet 100% of the requirements, we’d still like to hear from you if you believe you’d be a great fit. Apply now to join us on our mission to transform the financial services industry through AI.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £35,000 - £40,000 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £40,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Take home task & follow up presentation to team Final Culture interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

\n \n \n Associate Engineer \n \n We're looking for one or more talented Associates to join our team in various locations around the UK. \n Locations: Birmingham / Cardiff / Leeds / Liverpool / London / Plymouth – agile working, with up to 1-2 days per week from home if desired \n Hours: 40 hours per week – flexibility on hours available if desired \n Salary: Starting from £70k per annum \n Sector: Working across all sectors of the built environment \n \n Join us as an Associate Engineer and become part of one of the UK's leaders in temporary works design and management and construction-related technical services. You'll play a key leadership role within our 100-strong team, delivering hundreds of projects across one of the most diverse and high-profile portfolios in the country, with access to Kier's £11bn+ project pipeline – supporting complex construction and major infrastructure schemes from concept through to delivery. \n Are you… \n \n • A Principal Engineer, with strong technical and people management skills, and a proven track record of successful technical and commercial project delivery, looking to take the next step in your career?\n, • Or already an experienced team leader in an Associate or Engineering Manager role, looking for a fresh opportunity?\n, • Practically-minded, with a strong grounding in civil, structural and/or geotechnical engineering principles and knowledge of applicable design standards?\n, • A Chartered Engineer (CEng) or of equivalent experience?\n \n Do you… \n \n • Enjoy applying first principles thinking to real-world construction challenges, combining a keen eye for detail with sound engineering judgement, a focus on safety, buildability, sustainability and a flair for innovation and creative problem-solving?\n, • Have experience of temporary works design and/or management, or other practical construction experience?\n, • Have strong organisational and communication skills, and enjoy developing talented individuals, creating high-performing teams capable of delivering a consistently great service to satisfied customers?\n, • Want to join a top-25 engineering consultancy, recognised as a one of Glassdoor's 50 best places to work?\n \n What will you be responsible for? \n Overseeing the day-to-day activity of a local team of 8-16 technical staff, supporting a Regional Engineering Manager to lead a wider regional team of 30+ and the Head of Construction Engineering to lead a nationwide team of 100+. Leading the delivery of our most complex and/or high-value projects, whilst supporting Principal and Senior Engineers to lead the delivery of a broad range of services including some or all of: temporary works design and checking, reviewing permanent designs for compliance and buildability, supporting tenders and preconstruction planning, and providing technical support to overcome construction-stage and post-construction issues and defects. \n Main responsibilities \n \n • Local team leadership, contributing to leadership of wider regional and national team, developing yourself and others, leading the continuous improvement of processes and systems, enabling the business to adapt to current and future challenges\n, • Acting as Project Lead for our most complex and/or high-value projects, managing technical scope, programme, budget and relationships with preconstruction and construction teams, from bid through to delivery\n, • Producing, checking and reviewing design outputs such as calculations, sketches, drawings, 3D models, reports and risk assessments, ensuring compliance with CDM, SHE procedures and QA processes\n \n \n Rewards and benefits \n We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. \n Diversity and inclusion \n Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. \n We look forward to seeing your application to #joinkier. \n #LI-MA1 \n \n \n

Key Account Director Location: London & South Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact. Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact. This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South. Why Join Us? Our success is built on five core pillars: • Employee Investment, • Customer Engagement, • ESG Commitment, • Service Excellence, • Innovation We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed. The Opportunity As Key Account Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base. You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week). What You’ll Be Doing Driving Revenue & Growth • Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability, • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis, • Identify, develop and secure new opportunities across cleaning, security and soft FM services, • Lead negotiations and complex contract discussions through to successful award Building Strategic Relationships • Develop trusted partnerships with stakeholders at every level, • Attend industry networking events, conferences and customer engagement activities, • Conduct site visits and create innovative, commercially competitive service solutions Leading & Influencing • Support and mentor members of the wider sales team, • Contribute to bids, proposals and sales strategy presentations, • Step into leadership responsibilities in the absence of the Sales Director when required Maintaining Excellence • Ensure all opportunities and activity are accurately maintained within Salesforce CRM, • Collaborate closely with bids, proposals and marketing functions to maximise conversion, • Uphold company standards across compliance, H&S, quality and environmental management What We’re Looking For Essential Experience • 3–5+ years’ experience selling soft FM or integrated facilities solutions, • Strong background in new business acquisition at Key Account Manager or Director level, • Proven ability to influence and build relationships with senior stakeholders, • Commercially driven with a strong track record of achieving growth targets, • Excellent communication, presentation and negotiation skills, • Strong Excel and commercial reporting capability Desirable Experience • Experience writing or contributing to winning bids and proposals, • Creative and solution-focused approach to sales strategy The Package • £80,000 – £85,000 basic salary, • £135,000 – £145,000 OTE, • Car or car allowance, • 35 days holiday including bank holidays, • Travel expenses covered, • Flexible and hybrid working, • Career progression within a growing international business Ready to Make Your Mark? This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role overview As an Enterprise Business Development Manager, you’ll play a critical role in expanding Keywords Studios’ Player Engagement Services with some of the world’s largest enterprise game companies. You’ll work across Keywords Divisions (Create, Globalize, Engage) to develop and execute “One Keywords” opportunities, driving adoption of Player Engagement services and fostering strong relationships with key stakeholders. You’ll join a global team and be responsible for leading strategic deals, go-to-market planning, negotiations, and responding to customer RFIs/RFPs — using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You’ll also leverage your industry network to create new opportunities and represent Keywords at conferences and public forums. If you’re passionate about player engagement, enterprise business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: • Identify, build, and execute strategic deals and partnerships to accelerate Player Engagement Services adoption and revenue growth., • Represent the Player Engagement team as the primary point of contact for cross-Keywords business opportunities., • Lead commercial and business discussions & negotiations representing Player Engagement Services., • Develop and execute GTM strategies to drive adoption of new product features., • Receive & respond to customer RFIs/RFPs., • Use existing networks and expand within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services and expanding to other Keywords divisions., • Represent Keywords in public forums, including conferences and speaking opportunities., • Regular CRM hygiene and reporting on weekly, monthly, and quarterly business reviews, including cross-KWS opportunity pipeline and progress., • Work closely with internal teams to drive alignment on business objectives and client initiatives., • Present proposals, negotiate deals, and communicate complex commercial opportunities effectively., • Promote a culture of accountability, collaboration, and customer obsession., • 7–10 years of business development experience in or around the video game industry., • Experience engaging with game publishers at executive levels (CxO, SVP, VP)., • Experience negotiating and executing complex deals in excess of $10M., • Strong critical thinking, commercial creativity, and process-driven execution., • Data-driven mentality and ability to work through ambiguity., • High attention to detail and ability to perform under pressure and deadlines., • Excellent written and verbal communication skills., • Self-motivated and able to thrive in a remote working environment., • Willingness to travel as required. What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Phases of our recruitment journey: • You send us your application with your updated resume., • After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close!, • Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated., • If you successfully pass the test - we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It’s a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager., • At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at _. Role Information: EN Studio: Keywords Studios Location: Europe Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

About The RoleRole Overview As Lead Engineer you will provide senior technical leadership on our Umbraco platforms, working alongside engineers, QA analysts and project managers to deliver high quality work on time and to budget. We are looking for genuine Umbraco expertise rather than broad CMS familiarity: someone who knows the platform properly, has taken sites through major version upgrades, understands Umbraco Cloud and its constraints, and can make architectural decisions that hold up over the life of a long-term retainer. You will join an existing Umbraco practice and work as part of a small group of technical leads, sharing responsibility for standards, architectural direction and the technical health of the platforms we look after. Our Umbraco clients are charities, non-profits and membership organisations, and the platforms we build for them carry donation journeys, supporter data and services people rely on. Much of the work is continuous improvement on established platforms rather than greenfield build, which means the technical decisions you make will be lived with for years by the teams that follow you. You will lead architecture and technical planning on the projects you are responsible for, uphold quality through code review and standards, and develop the engineers around you. This role does not carry line management or resourcing responsibility, that sits with the Engineering Manager. Your focus is technical leadership and delivery quality. Key responsibilities You provide senior technical leadership on the Umbraco platforms you are responsible for You are a senior technical authority on Umbraco, setting and upholding standards for how we build, extend and maintain client platforms. You make architectural decisions appropriate to the client's budget, team and long-term maintenance capability, not to the most interesting technical option available. You plan and lead major Umbraco version upgrades, assessing package and integration compatibility before committing to a path. You maintain a clear view of the technical health of the platforms you support, and surface risk before it becomes a problem. You make sensible decisions about hosting, environments and deployment on Umbraco Cloud and equivalent platforms. You contribute to shared Umbraco standards and practice across the business, working with other technical leads rather than in isolation. You define the technical approach for solutions and plan their delivery You consult with principal engineers and contribute to high level architecture during the Foundations phase of a project, specifying which technologies will be used and how they connect together. You provide broad plans for technical delivery, identifying the main themes, their approximate sizes, levels of risk and the order they will be delivered in. You produce estimates that state clearly what is in scope, what is out of scope and what assumptions the numbers rest on. You manage client expectations about the process of agile delivery and what they should expect to see at the end of each sprint. You lead the delivery of high quality software on time and to budget You ensure your project team members are fully engaged and participating in all aspects of the project during evolutionary development. You ensure the ceremonies of your agile project happen at the right time with the right people present, including stand-ups, backlog refinement, timebox planning, code reviews and retrospectives. You ensure your team delivers the work they have committed to by the agreed deadline. You uphold quality through code review, and hold the line on standards when delivery pressure argues against it. You apply particular rigour to anything touching donation journeys, payment integrations or supporter data, where the cost of a defect is measured in lost income and lost trust. You ensure your team collaborates well at all times, that problems are discussed early and raised to the project lead and client as necessary. You manage the technical and support relationships with your clients You are the senior technical point of contact for the clients you support, able to explain technical decisions and constraints to non-technical stakeholders clearly. You lead the technical response when things go wrong on your accounts, establishing what has happened and directing the fix. You ensure your clients are supported by the appropriate team members, working with engineering managers so the right profile of engineer is available. You ensure the smooth operation of support boards, unblocking technical team members and resolving issues. You provide the technical continuity that long-term retainer clients depend on, holding the context that would otherwise be lost between people. You support the growth of the engineering team and promote quality software engineering You develop the engineers around you, particularly those growing their Umbraco capability, through pairing, review and structured mentorship. You show passion for keeping on top of current tools, standards and trends, including the Umbraco roadmap and AI-assisted engineering practice. You actively contribute ideas for the growth of the engineering team. You collaborate with principal engineers and the engineering leadership to deliver on departmental goals. You produce relevant content on software engineering and agile delivery to raise the profile of the department. About YouProfessional knowledge and experience Deep Umbraco expertise. Extensive hands-on experience building, extending and maintaining Umbraco platforms in production, including recent major versions. This is the defining requirement of the role. Strong .NET and C# capability.Confident writing clean, maintainable, object-oriented code and reviewing the work of others to the same standard. Upgrade and migration experience. Proven experience planning and delivering major Umbraco version upgrades, including assessing package compatibility and managing risk on live sites. Long-term platform ownership. Experience maintaining and evolving established platforms over years rather than delivering and moving on, with an understanding of how technical debt accumulates and how to manage it down. Integrations and APIs. Proficiency designing and implementing APIs and integrations within complex digital ecosystems, including CRM, payment and marketing platforms. Database and data management. Strong expertise in database design and efficient querying in the context of web applications. Cloud and deployment. Practical experience with cloud platforms and managed hosting, particularly Azure and Umbraco Cloud, and with CI/CD pipelines and environment management. Front-end capability. Adept at building responsive, accessible interfaces, with a component-based approach that supports consistency and reuse. Accessibility.Deep commitment to and experience of building to WCAG standards, which matters particularly for the diverse audiences our charity clients serve. Security. Proven ability to apply security best practice throughout the development lifecycle, safeguarding supporter and donor data. Technical leadership.Proven leadership in agile delivery, with a focus on quality outcomes and collaborative teams. Excels at mentorship and technical direction without line management responsibility. Client-facing confidence. Exceptional problem solving and the ability to manage technical client relationships directly. Technical skills Essential Deep, demonstrable Umbraco expertise across recent major versions, including content modelling, custom development and package ecosystem Strong .NET and C#, with a solid grasp of modern .NET practice Umbraco Cloud, or equivalent managed hosting experience, including environment strategy and deployment workflow Major version upgrade planning and delivery on live platforms API design and consumption, REST and GraphQL, including third-party integrations SQL Server and efficient data querying in a web application context Modern front-end development, including component-based approaches and responsive UI Accessibility standards and practice, WCAG 2.2 and above Security by design, particularly around personal data and payment journeys Git, branching strategy, code review and CI/CD pipelines Desirable Azure services, particularly Functions, App Services and supporting infrastructure Headless or decoupled Umbraco, and API-first delivery Modern front-end frameworks such as React or Next.js Experience with donation or payment platforms Working knowledge of other CMS platforms, particularly Drupal and Wordpress AI-assisted engineering practice or agentic tooling Experience in the charity, non-profit or membership sector Behaviours You are someone the team turns to on Umbraco questions, and you answer in a way that leaves them more capable rather than more dependent. You manage challenging situations effectively and defuse issues before they escalate. You guide and support other team members, particularly those less experienced, and are helpful in onboarding new starters. You proactively seek and give timely, actionable feedback that improves the contribution of those around you. You escalate problems that have a wider scope than your team, and support them through to a conclusion. You work confidently and persist when faced with uncertainty, pulling in support from around the company where needed. You promote good practice and current trends in your discipline, deepening the knowledge of those around you. You lead teams and clients confidently and hold relationships with important stakeholders. You influence the strategic direction of projects and are comfortable on large, complex work. You are a trusted problem solver, capable of leading the resolution of incidents relating to your area of expertise. You hold the line on quality when delivery pressure argues against it, and can explain why in terms a client understands. You support our inclusive environment and ESG commitments, and embody Manifesto's values. About Usmanifesto We are the digital experience agency for changemakers. We are committed to delivering purposeful and positive impact for people, planet and society, in restless pursuit of a better world. We take pride in creating award-winning digital experiences, products and services that are measurably ethical, inclusive, accessible, sustainable and joyful. Our changemaker clients include UNICEF UK, Breast Cancer Now, Trussell, Woodgreen, The Royal Academy of Arts, Zoological Society London, Historic Environment Scotland and Fauna & Flora. Part of the TPXimpact group - a Certified B Corporation, we are a team of 130 digital product leaders, creative designers, user experience designers, engagement specialists, software engineers and experience strategists. TPXimpact TPXimpact is a digital transformation company, and Certified B Corporation, on a mission to build a future where people, places and the planet are supported to thrive. Combining vast expertise in human-centred design, data, experience and technology, we help the public, private and third sectors with their digital transformation journey, delivering high quality solutions that improve services, experiences and outcomes. Were passionate people who work in close collaboration with our clients to create sustainable solutions ready for an ever-evolving world. We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds. Dont meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process. JBRP1_UKTJ

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