Creator jobs in United Kingdom

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Financial Services Social Media Lead (Senior Associate) Job Title: Social Media Lead (Senior Associate) Location: London or Nottingham - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. About the Role We’re looking for a creative yet analytically-minded individual to take on the exciting role of Social Media Lead, who is ready to hit the ground running and help us to grow the Capital One brand through our social media channels in the UK. We're ideally looking for someone who has experience managing social media within a financial services, fintech, or regulated environment. This role is key to shaping and influencing how people view Capital One externally, and will lead on developing and executing our social media strategy in the UK. No two days in this role will look the same - from creating and amplifying engaging content for earned and owned media, and managing regular touchpoints between internal teams and agencies, to owning and shaping a wide range of exciting long-term marketing projects. Reporting to the Head of Brand and PR, you will be a key part of a tightly knit team working with internal colleagues and external partners to help us deliver against our ambitious and exciting marketing strategy. What you’ll do: You will own the overarching strategy for Capital One’s social media presence in the UK: you’ll define the role and content plan for each channel, establishing how the brand shows up authentically on each, whilst ensuring a cohesive narrative and tone of voice. Work with the PR and paid media teams in the end-to-end delivery of integrated, multi-channel owned and earned marketing campaigns, from initial briefing to final sign off You’ll particularly own and champion our content creator strategy, identifying the right partners to work with and ensuring content is created that is compliant and on message You’ll work closely with our performance marketing team to lead social media integration with our wider marketing agenda, including GEO and AI discoverability You’ll work closely with international partner teams to ensure compliance with International Brand Governance Standards You’ll brief internal and external creative teams, seeking their expertise on insights like competitor activity or on creative best practice for marketing activity Oversee the production of social media campaign materials, including visual assets and copy, ensuring communications remain on brand and relevant to our audience at all times Reporting on KPIs, including campaign measurement and brand metrics at a regular agreed cadence Form great connections between Brand and wider teams in the business to generate a regular drumbeat of content Own projects end-to-end, both long-term and short-term, seeking out new opportunities to drive impact The skills and experience you need Ability to be both creative and analytical: you’ll be able to craft creative social media marketing campaigns that are grounded in insight, and be able to navigate data to articulate their effectiveness A strong communicator, both written and verbal, and be able to present the value of social media to internal and external stakeholders in an engaging way Excellent relationship building skills with the ability to work collaboratively and build trusted relationships with internal and external stakeholders. You’ll have experience of working with external agencies as an extension of your team A curiosity to stay attuned to the wider landscape of emerging trends and opportunities within social media Experience of managing a busy workload and great organisational skills Experience of working with creative agencies Ability to work in a fast-paced environment, managing multiple projects simultaneously, without losing attention to detail Resilience in your approach, able to overcome setbacks and have a solution-focused mindset Tenacity to grow and develop quickly in role, taking on bigger responsibilities as they arise Demonstrable experience in the development and implementation of an organic social media strategy, preferably in-house Preferred, but not essential - experience of working in financial services or another regulated sector Preferred but not essential - CIPR/CIM qualified Where and how you'll work This is a permanent position based in our Nottingham or London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available_. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

?? London / Hybrid | Graysons \n Were looking for a creative and proactive Content Creator & Social Media Executive to manage and grow social media across Graysons and our portfolio of leading London venues. \n Youll create engaging content that brings our venues to life, supports sales activity, and drives event enquiries across corporate and private markets. \n Key responsibilities \n\n • Create high-quality photo ...\n\n \n ZIPC1_UKCT

Creator Marketing | Campaign Delivery | Production | Client Success \n Love bringing creative ideas to life? \n Are you the kind of person who enjoys being right in the middle of campaign delivery, coordinating shoots, keeping projects moving and making sure brilliant work gets out the door? \n If you're looking for a fast-paced agency role where no two days are the same, we'd love to hear from you. \n TSA is one of the UK's fastest-growing creator and social media agencies, partnering with brands including Jack Daniel's, De'Longhi, Kenwood and E.ON Next to deliver engaging creator-led campaigns that audiences genuinely connect with. \n We're looking for an organised, proactive Account Manager / Producer to join our growing team and become the driving force behind the successful delivery of our client campaigns. \n The Role at a Glance: \n Account Manager / Producer \n London (Hybrid - Tuesday to Thursday in the office) \n £30,000 - £40,000 DOE \n Full Time - Permanent \n Company:TSA - Fast-Growing Creator & Social Media Agency \n Clients: Jack Daniel's, De'Longhi, Kenwood, E.ON Next & Other Leading Consumer Brands \n Your Background / Skills: Account Management, Campaign Delivery, Producer, Social Media Agency, Client Services, Influencer Marketing, Project Coordination \n Where You'll Make an Impact \n We're looking for a producer. Someone who thrives in the detail, enjoys making things happen and loves seeing creative campaigns come to life. \n You'll become the day-to-day contact for a portfolio of clients, helping coordinate creator campaigns from briefing through to delivery while supporting shoots, managing timelines, coordinating resources and ensuring every campaign is delivered to an exceptional standard. \n Working alongside our creative and social teams, you'll keep projects moving, build trusted client relationships and play an important role in supporting account growth through excellent delivery and commercial thinking. \n What You'll Be Doing: \n • Acting as the day-to-day contact for client accounts, building trusted long-term relationships \n • Managing creator and social media campaigns from briefing through to delivery and financial reconciliation \n • Coordinating internal teams, creators and production schedules to ensure campaigns run smoothly \n • Supporting and attending content shoots, helping ensure everything is delivered successfully on the day \n • Managing project trackers, campaign timelines and delivery schedules \n • Producing campaign reports, case studies and performance insights using organic and paid social metrics \n • Supporting client presentations, campaign recommendations and contract reviews \n • Monitoring competitor activity, creator trends and platform developments \n • Working closely with the Senior Project Manager to improve operational processes, delivery standards and resource planning \n • Helping identify opportunities to strengthen client relationships and support account growth \n About You \n You'll probably already be working within a social media, creator or creative agency and enjoy the pace, variety and excitement that agency life brings. \n You're naturally organised, highly proactive and happiest when you're right in the middle of bringing creative ideas to life. \n We'd also love to hear from candidates from fast-paced creative agencies where campaign delivery, collaboration and client management are at the heart of your role. \n You'll likely bring: \n • Experience managing client accounts or delivering campaigns within an agency environment \n • Strong organisational and project coordination skills \n • Experience supporting creative productions or campaign shoots \n • Excellent communication and relationship-building skills \n • Confidence managing multiple projects simultaneously \n • Strong attention to detail and financial administration skills \n • Experience analysing campaign performance and presenting actionable insights to clients \n • Commercial awareness with the ability to identify opportunities to support account growth \n • Passion for social media, creators and digital marketing \n • A collaborative attitude with a willingness to roll up your sleeves and help wherever needed \n Why Join TSA? \n • Join one of the UK's fastest-growing creator and social media agencies \n • Work with globally recognised brands including Jack Daniel's, De'Longhi, Kenwood and E.ON Next \n • Be part of a close-knit team where everyone contributes and supports one another \n • Hybrid working with collaborative office days Tuesday to Thursday \n • 25 days holiday plus bank holidays, with the option to buy more \n • Private Healthcare & Health Cash Plan \n • Enhanced Pension Scheme \n • Life & Personal Accident Insurance \n • Professional Development Opportunities \n • Discounted Shopping & Gym Memberships \n • Interest-Free Lifestyle & Commuter Loans \n • Free Office Snacks \n • Team Socials... and yes, a free bar! \n Show Us Your Work \n We're looking for proven experience, not just a great CV. \n As part of your application, we'd love you to include links to any social media accounts, campaigns, creator collaborations or content you've been directly involved in (where confidentiality allows). \n Whether that's Instagram, TikTok, LinkedIn, YouTube, campaign case studies, a portfolio or examples of work you're particularly proud of, we'd love to see the impact you've made. \n Please also tell us what your role was in each project so we can better understand your contribution. \n Your Experience / Background / Previous Roles May Include: \n Account Manager, Producer, Client Services Executive, Client Services Manager, Campaign Manager, Social Media Account Manager, Influencer Marketing Executive, Creative Producer, Production Coordinator, Campaign Producer, Account Executive. \n Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

The Creator Account Manager will support creators in the Media & Agency industry, focusing on managing accounts and fostering growth opportunities. This role requires a strategic approach to account management and a deep understanding of the industry. \n Client Details \n This is a permanent opportunity with a medium-sized company operating within the Media & Agency sector. The organisation is known for its innovative approach and commitment to supporting creators in achieving their professional goals. \n Description \n\n • Manage and grow relationships with creators within the Media & Agency industry.\n, • Act as the primary point of contact for assigned creator accounts.\n, • Develop tailored strategies to help creators achieve their business objectives.\n, • Collaborate with internal teams to deliver exceptional service to creators.\n, • Monitor account performance and provide actionable insights to drive growth.\n, • Resolve client queries and issues in a professional and timely manner.\n, • Identify new opportunities for creators to maximise their potential.\n, • Maintain up-to-date knowledge of industry trends and best practices.\n\n Profile \n A successful Creator Account Manager should have: \n\n • Experience in account management within the Media & Agency industry.\n, • A strong understanding of creator platforms and content trends.\n, • Excellent communication and relationship-building skills.\n, • A results-driven mindset with a focus on achieving client success.\n, • Ability to analyse data and provide valuable insights for growth.\n, • Proficiency in relevant software tools and platforms.\n, • Strong organisational and time management skills.\n\n Job Offer \n\n • Competitive salary ranging from £34,000 to £38,000 per annum.\n, • Permanent position within a reputable Media & Agency company.\n, • Opportunities to work with leading creators and industry professionals.\n, • Supportive and collaborative company culture.\n, • Potential for professional growth and career development.\n\n If you are passionate about the Media & Agency industry and believe you have what it takes to succeed as a Creator Account Manager, we encourage you to apply today!

The Adult Content Account Manager will oversee client accounts within the media and agency industry, ensuring smooth operations and optimal performance. This role requires a proactive approach to managing relationships and delivering tailored solutions. \n Client Details \n Our client is a mid-sized organisation operating within the media and agency industry, offering specialised services to a global clientele. They are committed to delivering innovative solutions and maintaining high standards of client satisfaction. \n Description \n Creator Relationship Management \n • Own and manage relationships with a portfolio of creators, serving as their primary point of \n • contact. \n • Build trusted, long-term partnerships through proactive communication \n • Lead creator onboarding/offboarding, ensuring a smooth transition into/out of the agency services. \n • Conduct regular calls and check-ins with creators to understand goals, challenges, and \n • opportunities for growth. \n • Act as the voice of creators internally, advocating for their needs across operations, sales, \n • marketing, and leadership teams. \n • Manage and own the creator WhatsApp groups, using the four D's matrix to do, delete, delegate or \n • delay \n \n Retention & Churn Management \n • Own creator retention targets and proactively identify churn risks before they escalate. \n • Develop and execute retention strategies to improve creator lifetime value and engagement. \n • Monitor creator health metrics, engagement signals, satisfaction scores, and revenue trends to \n • identify at-risk the creator leaving. \n • Work with the team to implement structured recovery plans for dissatisfied or disengaged creators. \n • Analyse churn drivers and present recommendations to leadership on reducing attrition. \n \n Revenue Growth & Upselling \n • Drive revenue growth across the creator portfolio through upselling and cross-selling agency \n • services. \n • Identify opportunities to expand creator adoption of additional products, services, and \n • monetisation channels. \n • Partner with paywall and marketing teams to maximise creator lifetime value. \n \n Creator Success Operations \n • Ensure the creators are sent weekly to do lists based on the delivery teams requirements for \n • content. \n • Follow up with the creators to ensure content creation scores are improving. \n • Establish and maintain scalable creator success processes, playbooks, and communication \n • frameworks. \n • Develop creator grouping strategies to ensure appropriate service levels across different creator \n • tiers. \n • Create and optimise workflows for onboarding, retention, escalation management, and creator \n • engagement. \n • Ensure CRM and creator records are consistently maintained and up to date. \n • Ensure that the delivery teams are completing their asana tasks based on the creators requests \n • within a timely manor. \n \n Performance & Analytics \n • Track and report on key creator success metrics including: \n • Churn rate \n • Creator retention rate \n • Net Revenue Retention (NRR) \n • Expansion revenue \n • Creator Lifetime Value (LTV) \n • CSAT \n • NPS \n • Creator engagement scores \n • Creator content production \n • Produce regular performance reports and insights for leadership. \n • Use data to identify trends, opportunities, and operational improvements. \n \n Escalation & Issue Resolution \n • Manage complex creator issues and escalations with professionalism and urgency. \n • Resolve disputes, concerns, and service-related challenges while protecting long-term creator \n • relationships. \n • Coordinate resources to ensure timely issue resolution. \n • Maintain high standards of creator communication during periods of change or challenge. \n \n Profile \n The Successful Applicant \n \n Required Skills & Experience \n • 2+ years' experience in Customer Success, Account Management, Creator Management, Talent \n • Management or a similar client-facing role. \n • Proven experience managing a large portfolio of clients or creators while maintaining strong \n • relationships and high levels of satisfaction. \n • Demonstrable experience improving client retention, reducing churn and driving account growth. \n • Strong commercial mindset with experience identifying upsell and cross-sell opportunities. \n • Excellent communication and relationship-building skills, with confidence leading calls and \n • managing challenging conversations. \n • Experience tracking and reporting on performance metrics such as retention, churn, CSAT, NPS, \n • engagement and revenue. \n • Highly organised with the ability to prioritise workloads and manage multiple stakeholders \n • simultaneously. \n • Experience using CRM systems and project management tools such as Asana, Monday.com or \n • similar platforms. \n • Strong problem-solving skills with the ability to proactively identify issues and implement solutions. \n • Comfortable working in a fast-paced, high-growth environment with a high level of autonomy and ownership. \n Job Offer \n\n • Comprehensive benefits package tailored to support employees' well-being.\n, • Opportunities for professional growth within the media and agency industry.\n, • An inclusive and supportive company culture that values individual contributions.\n\n If you are ready to take on the challenge of becoming an Adult Content Account Manager, apply today to join a forward-thinking team in an exciting industry.

The Content Manager role offers an exciting opportunity to oversee content creation and management within the Media & Agency industry. This temporary position requires strong organisational skills and attention to detail to ensure content aligns with business objectives. \n Client Details \n The employer is a small-sized organisation operating within the Media & Agency industry. They are committed to delivering high-quality services and maintaining a professional work environment that supports creativity and innovation. \n Description \n Content Ideation - Top-Tier Models \n • Own the content ideas pipeline for all of our top-tier models - generating a constant flow of fresh,high-performing concepts tailored to each creator's brand, audience, and platform. \n • Develop hooks, angles, and narratives that are keen to TikTok, Instagram, and YouTube - buildingcontent ideas that stop the scroll and drive audience action. \n • Ensure each creator has a clear and current content direction at all times, proactively ideatingahead of trends and adapting concepts based on live performance data. \n • Collaborate directly with creators to understand their personality, strengths, and goals - shapingcontent ideas that feel authentic while being strategically built to grow and convert. \n \n Creative Team Leadership \n • Lead, train, and develop a small creative team (currently 3 assistants) - assigning tasks, reviewingoutput, and setting clear standards for quality, speed, and creative consistency. \n • Act as the creative benchmark for the team - setting the bar for what good looks like andcoaching the team to reach it. \n • Build efficient workflows that allow the team to produce high volumes of content ideas withoutsacrificing originality or quality. \n \n Editing & Production Collaboration \n • Work hand-in-hand with our editing team to turn raw ideas into polished, platform-tailored contentthat tells a story and drives audience movement into the DM funnel. \n • Collaborate with camera people and content teams to improve shot composition, lighting, pacing,and overall production value - ensuring the creative vision is fully realised on screen. \n • Provide clear briefs and creative direction so editors and camera teams can work independentlywhile staying aligned with the strategic goals for each creator. \n \n Scripting Pipeline \n • Oversee the scripting pipeline - ensuring hooks, angles, and narratives stay fresh, platform-keen, and aligned with conversion goals across all creators. \n • Review and approve scripts before production, maintaining a consistent voice and strategicdirection for each creator's content. \n • Continuously iterate on scripting frameworks, testing new formats and angles to keep contentfeeling original and ahead of the curve. \n \n Trend Research & Content Frameworks \n • Continuously research trends, formats, and cultural moments across niches - adapting them intohigh-performing content frameworks for our creators before they become oversaturated. \n • Build and maintain a library of proven content formats, hooks, and structures that the wider teamcan draw from and build on. \n\n • Stay ahead of platform changes and algorithm shifts on TikTok, Instagram, and YouTube, feedinginsights into the creative strategy for each creator.\n\n Profile \n Skills & Experience \n • A natural creative with a strong instinct for what works on TikTok, Instagram, and YouTube -including why things go viral and how to replicate that at scale. \n • Proven ability to generate high volumes of original, platform-keen content ideas without runningout of steam. \n • Experience working with creators, influencers, or brands - whether in an agency, in-house, orfreelance capacity. \n • Comfortable leading and developing a small team, with the ability to give clear direction,constructive feedback, and maintain quality standards. \n • Strong understanding of content funnels and how social media content connects to monetisationoutcomes. \n • Experience or strong interest in using AI tools for ideation, scripting, research, or content planning. \n • Highly organised and able to manage multiple creators and content pipelines simultaneouslywithout dropping the ball. \n • A confident communicator - able to build strong working relationships with creators andcollaborate effectively with editors, camera teams, and internal stakeholders. \n • Self-motivated and proactive - someone who spots opportunities and acts on them withoutneeding to be pushed. \n • Adaptable and resilient in a fast-paced, feedback-driven environment where priorities can shiftquickly. \n Job Offer \n\n • Exposure to the fast-paced Media & Agency industry.\n, • Opportunity to work in a supportive and professional environment.\n, • Temporary position offering flexibility and valuable experience.\n\n If you are enthusiastic about content management and eager to make an impact, we encourage you to apply today!

Assistant Social Media & Content Marketing Manager – (12-month FTC) \n We’re seeking an experienced professional to join as an Assistant Social Media & Content Marketing Manager on a 12-month fixed-term contract. \n This is a key role within the UK Advertising & Marcomms team, supporting the Manager, Social Media & Content and Head of Social & Content. You’ll be responsible for the end-to-end delivery of social and content marketing campaigns and business-as-usual (BAU) communications across our UK social media channels. You’ll help ensure our marketing communications are innovative, platform-specific, on-brand, cohesive, and designed to deliver against key business KPIs. \n You’ll work closely with in-house specialist teams, digital teams, product and journey teams, external creative agencies, media planning agencies, and strategic partners to deliver outstanding campaigns and projects. You’ll also share best practice across the marketing community and keep abreast of emerging cultural and digital trends to help shape how we connect with customers, audiences, and internal stakeholders. \n \n What you’ll do \n\n • Manage the delivery of social and content marketing campaigns, from briefing through to execution, across multiple social media platforms and other content channels\n, • Support the strategic direction of content creation and delivery, from briefing to launch through to tracking and measurement\n, • Regularly produce, publish, and optimise organic social content across UK owned channels\n, • Work with business stakeholders to define campaign requirements and create compelling content briefs with clear objectives, targets, and KPIs\n, • Drive new ideas and concepts, gaining stakeholder buy-in and building internal relationships to extend the distribution of brand social content\n, • Manage campaign budgets efficiently to maximise ROI, ensuring activity is delivered to deadlines and within agreed creative budgets\n, • Own the creative strategy and execution across content briefs, requests, and campaigns\n, • Deliver regular campaign reporting, sharing actionable learnings and incorporating post-campaign insights into future briefs and activity development\n, • Gain compliance, legal, and brand sign-off for marketing activity, ensuring communications are consistent and compliant\n\n \n What you’ll need to succeed \n\n • Strong hands-on experience delivering campaigns across leading social platforms (including TikTok, Meta and Instagram)\n, • A strategic mindset, ensuring campaigns align to business, brand, and content strategy\n, • A highly creative approach, with the ability to develop relevant, contextual messaging that improves campaign and organic performance\n, • Excellent organisational and project management skills, able to lead multiple concurrent projects in a fast-paced environment\n, • Deep understanding of content marketing principles across multiple platforms\n, • Exceptional communication and relationship-building skills; comfortable working with multiple stakeholders and agency partners\n, • A collaborative, proactive team player with strong problem-solving ability and agility in changing environments\n, • Minimum 4 years’ experience in social media and content for a market-leading brand, with demonstrable delivery of impactful digital campaigns\n\n Desirable \n\n • Experience with influencer/creator marketing\n\n

Social Strategy | Creator Marketing | Content | London Hybrid \n Do you instinctively know why one piece of content performs brilliantly while another falls flat? \n Are you someone who enjoys developing social strategies just as much as rolling your sleeves up and bringing them to life? \n If you're passionate about social-first thinking, creator marketing and helping brands build meaningful online communities, we'd love to hear from you. \n TSA is one of the UK's fastest-growing creator and social media agencies, partnering with brands including Jack Daniel's, De'Longhi, Kenwood and E.ON Next to deliver authentic, insight-led creator campaigns and social content that genuinely connects with audiences. \n As we continue to grow, we're looking for a Social Media Manager & Strategist to join our team on a full-time freelance / fixed-term basis, helping shape social strategies while delivering exceptional day-to-day account management. \n The Role at a Glance: \n Social Media Manager & Strategist \n London (Hybrid - Tuesday to Thursday in the office) \n £35,000 - £45,000 DOE \n Full Time - Freelance / Fixed Term \n Company: TSA - Fast-Growing Creator & Social Media Agency \n Clients: Jack Daniel's, De'Longhi, Kenwood, E.ON Next & Other Leading Consumer Brands \n Your Background / Skills: Social Media Strategy, Social Media Management, Creator Marketing, Community Management, Copywriting, Content Planning, Client Services, Analytics \n Where You'll Make an Impact \n This isn't a role for someone who only wants to build strategies. \n We're looking for someone who understands the bigger picture but enjoys being hands-on in the day-to-day delivery of exceptional social media. \n You'll develop platform strategies, create engaging content plans, manage client accounts, write compelling copy, analyse campaign performance and continually look for ways to improve results. \n Working closely with our Client Services, Creator and Creative teams, you'll help brands grow their social presence while staying ahead of platform developments, emerging trends and new technologies including AI. \n If you're naturally curious, commercially aware and genuinely love social media, you'll thrive here. \n What You'll Be Doing: \n • Managing multiple client social media accounts across a variety of sectors \n • Developing social media strategies aligned to client objectives and brand goals \n • Creating and managing content calendars and publishing schedules \n • Writing engaging copy tailored to each client's tone of voice \n • Managing online communities and audience engagement \n • Monitoring platform updates, social trends and emerging creator opportunities \n • Producing regular reporting, campaign analysis and strategic recommendations \n • Working closely with Creator, Creative, Paid Media and Client Services teams \n • Supporting new business through social audits, pitches and strategic recommendations \n • Exploring AI tools and emerging technologies to improve campaign delivery and efficiency \n • Building trusted client relationships through excellent communication and strategic thinking \n About You \n You'll probably already be working within a social media or creator agency and love the pace, variety and creativity that agency life brings. \n You're equal parts strategist and doer. You enjoy thinking commercially, spotting opportunities and understanding the "why" behind successful campaigns, while still loving the day-to-day delivery of brilliant social media. \n Ideally you'll come from a social media agency. We'd also love to hear from candidates from fast-paced creative agencies where social content, client management and campaign delivery sit at the heart of your role. \n You'll likely bring: \n • 2+ years' experience managing social media accounts within an agency environment \n • Strong understanding of social media strategy and platform best practice \n • Excellent copywriting and communication skills \n • Experience creating content calendars and managing multiple client accounts \n • Confidence analysing social performance and presenting actionable recommendations \n • Experience using scheduling and reporting platforms such as Sprout Social, Hootsuite or similar \n • Interest in creator marketing and influencer campaigns \n • Curiosity around AI tools and emerging technologies \n • A proactive, organised and collaborative approach \n • Genuine enthusiasm for social media, trends and digital culture \n Why Join TSA? \n • Join one of the UK's fastest-growing creator and social media agencies \n • Work with globally recognised consumer brands and exciting creator campaigns \n • Be part of a close-knit, collaborative team where everyone contributes \n • Hybrid working with collaborative office days Tuesday to Thursday \n • 25 days holiday plus bank holidays with the option to buy more \n • Bupa Private Healthcare & Health Cash Plan \n • Enhanced Pension Scheme \n • Life & Personal Accident Insurance \n • Professional Development Opportunities \n • Discounted Shopping & Gym Memberships \n • Interest-Free Lifestyle & Commuter Loans \n • Free Office Snacks \n • Team Socials... and yes, a free bar! \n Show Us Your Work \n We're looking for proven experience, not just a great CV. \n As part of your application, please include links to any social media accounts, campaigns, creator collaborations, portfolios or content you've been directly involved in (where confidentiality allows). \n We'd also love you to briefly explain your role in each project so we can understand your contribution and the impact of your work. \n If you're passionate about social media, love staying ahead of emerging trends and want to help shape exciting campaigns for some of the UK's best-known brands, we'd love to hear from you. \n Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Opportunity for a Senior Associate to join a highly regarded London law firm with a market-leading Media and Entertainment practice. \n The firm \n Our client is a well-established London-based firm with an exceptional reputation across the media, entertainment and creative industries. \n The firm advises a broad range of clients including producers, studios, financiers, investors, production companies, distributors, creators and high-profile industry talent. \n The firm is recognised by leading independent legal directories for its expertise in the entertainment sector and is known for its collaborative culture, high-quality work and entrepreneurial approach. \n The opportunity \n The firm is now seeking a Senior Associate to join its highly regarded Film, Television & Theatre Group as part of its continued growth. \n Working alongside recognised industry experts, the new hire will advise on a broad range of rights, production, finance and commercial matters for leading names across the film, television, theatre and live events sectors. \n The role will involve: \n\n • Advising producers on rights-based matters, including creator agreements, rights acquisition and chain of title issues\n, • Drafting and negotiating a broad range of commercial agreements across development, finance, production and distribution\n, • Providing structuring advice to producers, studios and investors\n, • Supporting clients with the day-to-day legal requirements of productions and live projects\n, • Advising on general commercial and intellectual property matters within the entertainment sector\n\n Required \n\n • UK qualified Solicitor with 4 - 9 years' PQE\n, • Strong experience within Film & TV, theatre, live events, media, entertainment or wider commercial/IP practice\n, • Experience gained within a recognised private practice firm or relevant in-house environment\n\n Reasons to apply \n\n • Competitive salary\n, • Exposure to high-profile and high-quality work across the creative industries\n, • Strong prospects for progression within a growing team\n, • Collaborative and entrepreneurial working environment\n, • Hybrid working\n\n For a confidential discussion, please get in touch with Emily Donnell. \n Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. \n We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. \n PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Rapidly Growing Real Estate Developer - Digital Content Creator - Basic ranging £33,000-£38,000 + TA + BONUS - London - Sitting within a large multi-layered marketing team - Asap start!To join a leading real estate developer that has a huge pipeline of developments coming into 2026/2027, you'll be involved in key digital marketing campaigns to drive growth. My client is looking for someone who can operate in a fast paced environment working across multiple brands and any given time.A high attention to detail across landing pages, website article's & posts is needed ideally within the luxury high-end space.Some Of These Key Duties\n\n • To manage the Development and execution of social media strategies to enhance the brands online presence and promote brand visibility across various platforms, including but not limited to Instagram, Facebook, and LinkedIn\n, • To create and manage all content across their digital marketing platforms including websites, paid advertising campaigns, social media and email campaigns.\n, • To deliver campaign idea's to key stakeholders\n, • Work with appointed digital & offline agencies\n, • Lead the day-to-day management of the social media/PPC campaigns: paid and organic, incorporating the latest trends and techniques in digital marketing\nExperience needed: At least 2 years’ digital marketing experience within the luxury space.If you'd like to hear more please send across your CV to

My client, a fast-growing direct-to-consumer health and wellness brand is on a mission to help consumers make smarter choices through innovative nutrition products. With a strong ecommerce presence and ambitious growth plans, the business is investing heavily in digital channels, customer acquisition, and creator-led commerce. As social shopping continues to reshape the consumer landscape, we're looking for a Social Commerce Manager to play a key role in building and scaling one of their most exciting growth channels. \n \n Social Commerce Manager \n North West England (Hybrid: 4 days office, 1 day WFH) \n \n Ready to Scale a High-Growth Social Commerce Channel? \n We're looking for a commercially minded Social Commerce Manager to own and accelerate our TikTok Shop and wider social commerce strategy. \n This is a hands-on role with real ownership, where you'll drive revenue growth through creator partnerships, affiliate marketing, shoppable content, promotional campaigns, and platform optimisation. If you're passionate about TikTok Shop, creator-led commerce, and turning content into sales, we'd love to hear from you. \n \n What You'll Be Doing \n Drive Social Commerce Growth \n\n • Own the day-to-day performance of TikTok Shop.\n, • Grow revenue, orders, conversion rate, and AOV.\n, • Manage product listings, promotions, bundles, vouchers, and launches.\n, • Support TikTok Lives, flash sales, and seasonal campaigns.\n, • Spot trends, react quickly, and identify new growth opportunities.\n\n Build Creator & Affiliate Partnerships \n\n • Recruit, manage, and grow relationships with creators and affiliates.\n, • Coordinate gifting, briefs, UGC, and content approvals.\n, • Track performance and scale high-performing partnerships.\n, • Support affiliate activity across TikTok Shop and other platforms.\n\n Optimise Performance \n\n • Plan and execute campaigns that drive measurable sales growth.\n, • Analyse performance data and make commercial recommendations.\n, • Test new content formats, offers, and promotional strategies.\n, • Monitor competitors, trends, and platform developments.\n\n Reporting & Insights \n\n • Track and report on revenue, conversion, AOV, creator performance, and campaign results.\n, • Deliver actionable insights and recommendations to stakeholders.\n\n What We're Looking For \n Essential \n\n • Experience in Ecommerce, Social Commerce, Affiliate Marketing, Marketplace Management, or Digital Marketing.\n, • Strong understanding of TikTok Shop and creator-led commerce.\n, • Commercial mindset with a focus on revenue, growth, and profitability.\n, • Experience managing promotions, product listings, and campaigns.\n, • Strong analytical, organisational, and stakeholder management skills.\n\n Nice to Have \n\n • TikTok Shop Seller Centre experience.\n, • Experience with Shopify, Meta Shops, YouTube Shopping, or affiliate platforms.\n, • Background in consumer products, FMCG, health & wellness, beauty, or supplements.\n, • Experience managing influencers, creators, or affiliate programmes.\n\n Why Join? \n This is an opportunity to take ownership of one of the fastest-growing areas of ecommerce. You'll have the freedom to shape strategy, test new ideas, and build a social commerce channel that delivers real commercial impact within an ambitious, growing consumer brand. \n *Rates depend on experience and client requirements

Client Account Manager \n\n • £38,000 + Bonus\n, • Workplace pension scheme\n, • Gym membership\n, • Regular team events and a collaborative company culture\n, • Phone / Laptop provided\n, • Based in Chessington\n, • 28 days annual leave (including bank holidays)\n\n Role Overview \n The client Success Lead is responsible for owning the end-to-end client experience within the business, with a primary focus on retention, growth, and satisfaction. \n You will manage client relationships, identify opportunities to improve performance and revenue, and ensure creators receive consistent, high-quality support. \n Working closely with internal teams, you will act as the voice of clients and play a key role in improving engagement, reducing churn, and driving long-term value. \n Key Responsibilities \n\n • Manage a portfolio of clients, acting as their primary point of contact and building strong, long-term relationships\n, • Lead structured onboarding and offboarding processes, ensuring smooth transitions\n, • Conduct regular check-ins with clients to review performance, goals, challenges, and growth opportunities\n, • Act as the internal voice of clients, ensuring feedback and needs are communicated across relevant teams\n, • Own account retention and proactively identify churn risks before they escalate\n, • Develop and implement retention strategies to improve engagement and lifetime value\n, • Design structured recovery plans for disengaged or dissatisfied accounts\n, • Analyse churn drivers and provide insights and recommendations to leadership\n, • Identify and execute opportunities to grow creator revenue through upselling and cross-selling services\n, • Ensure CRM systems and records are accurately maintained and regularly updated\n, • Align internal delivery teams with expectations, requests, and timelines\n, • Provide structured weekly guidance and ensure performance expectations are tracked\n, • Track, analyse, and report on key performance metrics\n, • Translate data into actionable insights and provide regular reporting to leadership\n, • Manage escalations with urgency, professionalism, and a solutions-focused approach\n, • Coordinate across internal teams to resolve issues efficiently while maintaining strong relationships\n, • Ensure clear and consistent communication during all escalations and resolution processes\n\n Person Specification \n\n • 2+ years’ experience in Customer Success, Account Management,or Talent Management, or similar role\n, • Experience using CRM systems and project management tools\n, • Excellent communication skills with confidence handling complex or challenging conversations\n\n Personal Attributes \n\n • Strong ownership mindset and accountability\n, • Highly organised with excellent prioritisation skills\n, • Calm and effective under pressure\n, • Collaborative and team-oriented approach\n, • Comfortable working in a fast-paced, evolving environment\n\n \n \n Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! \n \n Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. \n \n By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. \n \n Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. \n You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. \n\n • Be a trusted advisor to our customers and drive their AI strategies.\n Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions.\n What you'll bring \n\n • Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.\n Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise:\n\n, • Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.\n MBA or comparable experience at the intersection of technology and operations is another strong plus.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. \n You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. \n\n • Be a trusted advisor to our customers and drive their AI strategies.\n Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions.\n What you'll bring \n\n • Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.\n Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise:\n\n, • Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.\n MBA or comparable experience at the intersection of technology and operations is another strong plus.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.\n Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.\n Example projects \n These are some examples of projects that engineers on our team have worked on recently: \n\n • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn\n Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers\n What you'll bring \n\n • Experience building and scaling end-to-end production systems\n Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both Spanish and English.\n Even better... \n\n • Experience building or deploying AI/LLM systems in production\n Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Are you the right candidate for this opportunity Make sure to read the full description below. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.\n Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.\n Example projects \n These are some examples of projects that engineers on our team have worked on recently: \n\n • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn\n Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers\n What you'll bring \n\n • Experience building and scaling end-to-end production systems\n Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both German and English.\n Even better... \n\n • Experience building or deploying AI/LLM systems in production\n Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. \n About us \n At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. \n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. \n Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Act as a primary point of accountability for customer trust enablement, including participation in customer meetings, security reviews and AI governance.\n Contribute to AI Governance including building guardrails to align with AI regulations (EU AI Act, ISO 42001, NIST AI RMF and local EU laws). Partner closely with Legal and Privacy to interpret regulatory requirements and support complex, security-sensitive contractual discussions, escalating risks and tradeoffs appropriately. Collaborate with Engineering and Product to ensure expectations are reflected in system design and operational effectiveness. Translate regulatory and privacy expectations into scalable, region-aware technical controls across model governance, agent security and safety, and data handling. Own and evolve customer-facing trust materials and narratives related to AI, privacy, and security. Represent Sierra in customer audits and formal assessments, clearly explaining security posture, governance decisions, and risk management approaches. Support resilience and response expectations as part of broader governance, with an emphasis on learning and continuous improvement. Continuously improve trust by identifying opportunities to streamline workflows, increase automation, and improve signal quality, while maintaining a high bar for accuracy and quality.\n Who you'll work with \n You will act as a strategic partner to Platform, Security, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity. \n What you'll bring \n\n • 8+ years of experience in security compliance, privacy, or regulatory roles in SaaS, fintech, or AI companies.\n Deep experience with EU regulatory frameworks, including GDPR, DORA, EU AI Act and emerging AI regulations, paired with strong awareness of US and APAC regulatory norms. Demonstrated ability to operate globally understanding where requirements must diverge and where alignment is possible. Experience engaging directly with enterprise and regulated customers as a trusted representative of security, privacy, and compliance. Ability to translate abstract or evolving regulatory requirements into defensible, real-world practices. Comfort operating in ambiguity, making reasoned judgment calls, and clearly articulating rationale and tradeoffs. Strong written and verbal communication skills, including close collaboration with Legal and external stakeholders.\n Even better... \n\n • Direct experience preparing for or operationalizing DORA, EU AI Act or ISO/IEC 42001.\n Experience working in and/or supporting fintech or AI companies globally Familiarity with AI governance frameworks such as NIST AI RMF or CSA AI controls. Experience navigating cross-border data transfer, residency, and localization consideration in a multi-cloud environment. Prior experience in customer-facing, sales-adjacent, or deal-support contexts. Experience automating global security and compliance workflows.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.\n Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.\n Example projects \n These are some examples of projects that engineers on our team have worked on recently: \n\n • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn\n Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers\n What you'll bring \n\n • Experience building and scaling end-to-end production systems\n Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences\n Even better... \n\n • Experience building or deploying AI/LLM systems in production\n Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.\n Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.\n Example projects \n These are some examples of projects that engineers on our team have worked on recently: \n\n • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn\n Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers\n What you'll bring \n\n • Experience building and scaling end-to-end production systems\n Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences\n Even better... \n\n • Experience building or deploying AI/LLM systems in production\n Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. \n You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. \n\n • Be a trusted advisor to our customers and drive their AI strategies.\n Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions.\n What you'll bring \n\n • Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.\n Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise:\n\n, • Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.\n MBA or comparable experience at the intersection of technology and operations is another strong plus.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.\n Engage with Customers: In the role, you will engage with all levels of our customers' businesses:\n\n, • Discover and assess their requirements.\n Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap: Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers.\n What you'll bring \n\n • 5-7+ years experience in product development of highly technical products.\n Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Professional fluency in both German and English.\n\n, • Degree in a technical or related field, or equivalent professional experience.\n\n Even better... \n\n • AI-related experience (experience with product development for AI agents a plus).\n Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Lendable to connect them with exceptional professionals for this role. \n Apply (by clicking the relevant button) after checking through all the related job information below. \n About Lendable \n Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world's leading fintech companies and are off to a strong start: \n\n • One of the UK's newest unicorns with a team of just over 700 people\n Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)\n So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. \n We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. \n Join us if you want to \n\n • Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1\n Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting\n About the role \n We're entering a once-in-a-company moment: a major step-change in our D2C marketing investment, a full rebrand of the company and product under the Zable brand, and a marketing function being built out at pace under a newly-appointed CMO. This is one of the most exciting marketing builds in UK fintech right now, with the financial strength, customer base, and product depth to back it up. \n Video is going to be central to how we grow, across paid social, organic, brand campaigns and lifecycle, and we're building the in-house production capability to power it. We're looking for a Video Producer to join our creative pod and own video output end-to-end: planning, shooting, editing and producing video that drives measurable growth and shapes how customers experience the Zable brand. This is the chance to build the in-house video function from scratch in a category-defining consumer fintech. \n What we're looking for: \n Essential: \n\n • 3+ years of video production experience for a consumer brand, agency or in-house creative team\n End-to-end skills, concepting, shooting, directing talent, editing, motion, exporting A reel showing range across paid social, brand, UGC-style and longer-form video Proficient in Premiere or DaVinci, After Effects, and modern motion tools Strong intuition for what makes video work on different platforms (Meta, TikTok, YouTube, Reels) Demonstrable use of AI video tools (e.g. Runway, Sora, ElevenLabs, Topaz) in your workflow Comfortable on set, briefing crew, directing talent, troubleshooting\n Desirable: \n\n • Experience working with creators, influencers and UGC partners\n Experience in regulated industries (fintech, healthcare, telco) Lighting and audio experience for in-office and on-location shoots Experience setting up an in-house production studio or workflow from scratch\n You're a good fit if you're: \n\n • A storyteller first, technician second\n Hands-on and resourceful, you make great work without a 50-person crew Fast and iterative, you ship and learn rather than chase perfection Excited by creator culture and modern internet video Curious about AI and how it changes the production cost curve\n What you'll be doing \n Production: \n\n • Concept, shoot and edit video for paid (primarily Meta and TikTok), organic and lifecycle channels\n Produce brand video, campaigns, founder content, product films Manage on-set production: location, talent, kit, schedule\n Iteration & Testing: \n\n • Translate ideas into scalable video variations to support creative testing\n Iterate based on performance data and platform learnings Stay on top of platform-native trends and adapt quickly\n AI & Workflow: \n\n • Use AI video and audio tools to extend output and reduce production cost\n Build and maintain in-house production templates and systems Manage external production partners and freelancers when we need to flex up\n Collaboration: \n\n • Work closely with the Head of Creative, designers, growth and lifecycle teams\n Partner with content and comms on organic and PR-led video Contribute ideas to creative direction and experimentation\n Life at Lendable \n\n • Winning team: the opportunity to scale up one of the world's most successful fintech companies\n Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls Health coverage: support for your physical and mental wellbeing, including private health cover Retirement & savings: long-term financial wellbeing through retirement savings plans Employee referral programme: earn a competitive bonus when you refer successful new team members Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations\n Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. xohmjla \n Check out our blog!

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. \n You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. \n\n • Be a trusted advisor to our customers and drive their AI strategies.\n Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions.\n What you'll bring \n\n • Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.\n Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise:\n\n, • Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.\n MBA or comparable experience at the intersection of technology and operations is another strong plus.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Lead the design and delivery of production-grade AI agents: You'll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You'll ensure technical excellence, operational reliability, and high customer impact.\n Own the Agent Development Life Cycle (ADLC): You'll guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You'll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments. Partner with large enterprises and cutting-edge startups: You'll collaborate with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You'll also work with innovative startups in Europe, embedding AI agents across their entire business stack to drive innovation and efficiency. Shape the future of the platform: Your team's direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prioritise initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra's product.\n What you'll bring \n\n • Experience leading engineering teams that build and scale end-to-end production systems\n Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments A leadership style that blends high standards with empathy, fostering both speed and quality Proven ability to work closely with customers and translate business needs into technical deliverables Excellent communication skills across technical and non-technical audiences Degree in Computer Science or related field, or equivalent professional experience.\n Even better... \n\n • AI-related experience (experience developing AI agents a plus).\n Experience building or deploying AI/LLM systems in production Background as a founder, engineering lead, or startup builder with high ownership and urgency Familiarity with tools for today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Experience interfacing with customers or leading technical projects with external stakeholders\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n If you think you are the right match for the following opportunity, apply after reading the complete description. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.\n Engage with Customers: In the role, you will engage with all levels of our customers' businesses:\n\n, • Discover and assess their requirements.\n Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap: Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers.\n What you'll bring \n\n • 5-7+ years experience in product development of highly technical products.\n Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.\n\n, • Degree in a technical or related field, or equivalent professional experience.\n\n Even better... \n\n • AI-related experience (experience with product development for AI agents a plus).\n Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.\n Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.\n Example projects \n These are some examples of projects that engineers on our team have worked on recently: \n\n • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn\n Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers\n What you'll bring \n\n • Experience building and scaling end-to-end production systems\n Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences\n Even better... \n\n • Experience building or deploying AI/LLM systems in production\n Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. \n You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. \n\n • Be a trusted advisor to our customers and drive their AI strategies.\n Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions.\n What you'll bring \n\n • Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.\n Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise:\n\n, • Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.\n MBA or comparable experience at the intersection of technology and operations is another strong plus.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.\n Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.\n Example projects \n These are some examples of projects that engineers on our team have worked on recently: \n\n • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn\n Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers\n What you'll bring \n\n • Experience building and scaling end-to-end production systems\n Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences\n Even better... \n\n • Experience building or deploying AI/LLM systems in production\n Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.\n Engage with Customers: In the role, you will engage with all levels of our customers' businesses:\n\n, • Discover and assess their requirements.\n Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap: Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers.\n What you'll bring \n\n • 5-7+ years experience in product development of highly technical products.\n Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Professional fluency in both French and English.\n\n, • Degree in a technical or related field, or equivalent professional experience.\n\n Even better... \n\n • AI-related experience (experience with product development for AI agents a plus).\n Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Are you the right candidate for this opportunity Make sure to read the full description below. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Design and deliver production-grade AI agents: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.\n Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. Partner with large enterprises and cutting-edge startups: You'll work directly with leaders at some of the world's largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in London, embedding AI agents across their entire business stack to drive innovation and efficiency. Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.\n Example projects \n These are some examples of projects that engineers on our team have worked on recently: \n\n • Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn\n Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog! Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers\n What you'll bring \n\n • Experience building and scaling end-to-end production systems\n Strong technical problem-solving skills, especially in fast-changing, ambiguous environments A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship Comfort working directly with customers to understand their needs and solve real-world problems Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences. Professional fluency in both French and English.\n Even better... \n\n • Experience building or deploying AI/LLM systems in production\n Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering Prior experience with React, TypeScript, and/or Go Previous roles where you interfaced with customers or led technical projects with external stakeholders\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. \n About us \n At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney. \n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. \n Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What You'll Do: \n As a Forward Deployed Infrastructure Engineer at Sierra, and a founding member of this function, you will own the end-to-end lifecycle of customer deployments, while helping define how Sierra's AI platform is deployed and operated across enterprise environments. You'll work directly with enterprise customers to architect, deploy, upgrade, and manage Sierra's AI platform infrastructure — ensuring every deployment meets their security, compliance, and operational requirements. In addition, you'll establish the standards, tooling, and processes that make deployments scalable and repeatable, and partner cross-functionally with Engineering, Product, Sales, and Customer Success. This role will define how Sierra scales some of its most complex customer engagements. \n\n • Own deployment architecture conversations and execution — designing and implementing deployment strategies across customer environments, including VPC configuration, permissioning, networking, and infrastructure provisioning.\n Manage the full infrastructure lifecycle for some of Sierra's most critical customers: initial deployment, ongoing upgrades, scaling, and incident support. Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable. Partner with engineering teams to ensure Sierra's platform is deployable and operable across diverse customer requirements. Work with customers' platform engineering, security, and DevOps teams to navigate their infrastructure constraints and compliance requirements. Collaborate with Sales and Customer Success to scope infrastructure requirements during pre-sales and onboarding, translating customer needs into concrete deployment plans.\n What You'll Bring: \n\n • 4+ years of experience in infrastructure, DevOps, platform engineering, or solutions architecture roles — with significant time spent on customer-facing deployment work.\n Deep experience with AWS services, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS, load balancing). Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance requirements, and change management processes. Ability to navigate ambiguity with enterprise stakeholders — from platform engineers to CISOs — and turn infrastructure conversations into actionable deployment plans. Strong operational instincts: you think about upgrades, rollbacks, monitoring, and failure modes from the start, not as an afterthought. Comfortable working in a fast-moving environment and collaborating across engineering, product, and go-to-market teams. Degree in Computer Science or a related field, or equivalent professional experience.\n Even better... \n\n • Hands-on experience with Go services, GraphQL APIs, or LLM infrastructure in production environments.\n Past experience at an early-stage company where you built deployment operations, playbooks, and tooling. Familiarity with observability and incident management in distributed systems (Prometheus, Grafana, Datadog, or similar). Experience with CI/CD pipeline design, deployment automation, or infrastructure self-service tooling for enterprise customers.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. \n You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. \n\n • Be a trusted advisor to our customers and drive their AI strategies.\n Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions.\n What you'll bring \n\n • Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.\n Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise:\n\n, • Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.\n MBA or comparable experience at the intersection of technology and operations is another strong plus.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n As a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. \n You'll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life. \n\n • Be a trusted advisor to our customers and drive their AI strategies.\n Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved. Drive execution and delivery of multiple complex, high-visibility agent development projects. Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process. Ensure clear communication across all stakeholders while developing strong relationships. Contribute data-driven, strategic insights to customers and internal team decisions.\n What you'll bring \n\n • Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.\n Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents. Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products. Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents. Foundational Expertise:\n\n, • Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.\n MBA or comparable experience at the intersection of technology and operations is another strong plus.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.\n Engage with Customers: In the role, you will engage with all levels of our customers' businesses:\n\n, • Discover and assess their requirements.\n Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap: Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers.\n What you'll bring \n\n • 5-7+ years experience in product development of highly technical products.\n Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments. Professional fluency in both Spanish and English.\n\n, • Degree in a technical or related field, or equivalent professional experience.\n\n Even better... \n\n • AI-related experience (experience with product development for AI agents a plus).\n Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Job Description \n hackajob is collaborating with Sierra to connect them with exceptional professionals for this role. \n If you think you are the right match for the following opportunity, apply after reading the complete description. \n About us \n\n • At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.\n We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. \n What you'll do \n\n • Build Enterprise-grade AI Agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.\n Engage with Customers: In the role, you will engage with all levels of our customers' businesses:\n\n, • Discover and assess their requirements.\n Prepare and present demonstrations of Sierra's agent. Address and overcome technical challenges in the business process by working with technical counterparts. Develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes. Become trusted advisors and drive strategic technical strategies for our customers. Shape the Product Roadmap: Work with Sierra's engineering and product development teams to scope and implement new features essential to the success of your customers.\n What you'll bring \n\n • 5-7+ years experience in product development of highly technical products.\n Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager. Experience crafting and tailoring a message for potential customers, including executives. Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.\n\n, • Degree in a technical or related field, or equivalent professional experience.\n\n Even better... \n\n • AI-related experience (experience with product development for AI agents a plus).\n Some coding experience with React, Typescript, and Go. MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development.\n Our values \n\n • Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.\n Customer Obsession: We deeply understand our customers' business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn't right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. Intensity: We know we don't have the luxury of patience. We play to win. We care about our product being the best, and when it isn't, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other's personal and professional achievements.\n What we offer \n We want our benefits to reflect our values and offer the following to full-time employees: \n\n • Flexible (unlimited) paid time off\n Medical, dental, and vision benefits for you and your family Life insurance and disability benefits Retirement plan dependent on country of employment Parental leave Fertility and family building benefits through Carrot Lunch, as well as delicious snacks and coffee to keep you energized Discretionary benefit stipend giving people the ability to spend where it matters most Free alphorn lessons\n These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. \n Be you, with us \n We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. xohmjla We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Social Media Manager and Content Creator - Thesleff Group. Thesleff Group is looking for an exceptional Social Media Manager to join our growing marketing team and help shape the digital presence of some of London's most exciting hospitality brands. This is a fantastic opportunity for a creative and

As our Graphic Designer, you'll play a key role in shaping how The Ned is seen across every guest touchpoint. Working alongside our Senior Graphic Designer and Communications team, you'll bring campaigns, events and brand moments to life through exceptional creative execution. Graphic Designer and C

We're looking for a commercially minded Talent Partnerships Manager to join a growing management team. You'll take ownership of an established roster of digital creators, helping them unlock new opportunities while developing long-term commercial strategies that support sustainable career growth. \n \n What You'll Be Responsible For \n\n • Managing a portfolio of creator talent, acting as their day-to-day commercial representative and trusted advisor.\n, • Developing tailored growth strategies that strengthen each creator's personal brand and commercial potential.\n, • Proactively sourcing, pitching, and negotiating brand collaborations across a range of sectors.\n, • Building lasting relationships with brands, agencies, and key industry stakeholders to generate new business opportunities.\n, • Overseeing campaigns from initial conversations through to successful delivery, ensuring an exceptional experience for both creators and clients.\n, • Identifying emerging talent and contributing to the continued growth of the agency's creator roster.\n, • Working collaboratively with internal teams to maximise opportunities and deliver outstanding results.\n, • Sharing knowledge and supporting the development of junior colleagues as the team continues to expand.\n\n \n About You \n You'll likely bring experience from talent management, influencer marketing, social media, PR, partnerships, or another commercial role within the digital space. \n \n You'll also have: \n\n • A genuine interest in digital creators, online communities, and social platforms.\n, • Strong commercial awareness with confidence negotiating partnerships and identifying revenue opportunities.\n, • Excellent communication and relationship management skills.\n, • The ability to balance strategic thinking with hands-on execution.\n, • A proactive, entrepreneurial mindset and the confidence to manage multiple priorities.\n, • A collaborative approach and willingness to contribute to a supportive team culture.\n, • Experience mentoring others would be beneficial, although not essential.\n\n \n This role is ideal for someone who thrives on building relationships, spotting emerging trends, and turning opportunities into successful partnerships. \n \n If this sounds like the role for you, please apply now!

Managing Director, Commercial & Growth \n Influencer Marketing / Creator Economy \n Boutique Influencer Agency \n Hybrid Working \n \n A specialist boutique creator marketing agency is seeking a commercially driven leader to take ownership of day-to-day operations, commercial growth and team leadership. This is an opportunity to step into a senior leadership role, driving profitability, building a scalable sales engine and reducing reliance on key accounts while working closely with the Founder on long term business growth. \n The agency has a track record of success with some pretty impressive case studies aligning brands with top tier international talent and influencers in some impressive and highly effective case studies. \n \n Key Responsibilities: \n\n • Lead the agency's day to day operations and commercial performance\n, • Develop and execute growth strategy, new business acquisition and pipeline management\n, • Drive pricing, scoping and margin improvement across all client engagements\n, • Build a repeatable sales engine including prospecting, partnerships, outreach and CRM discipline\n, • Strengthen and expand existing client relationships while identifying new profitable growth opportunities\n, • Develop new Influencer Marketing partnership proposals with new clients and brands as well as growing existing partnerships\n, • Lead, mentor and develop a high performing multi-discipline team, creating accountability and clear ownership\n, • Oversee forecasting, resource planning, reporting and operational delivery standards\n, • Manage senior client relationships and act as escalation point where required\n, • Support hiring decisions and future organisational growth planning\n\n \n Requirements: \n \n\n • Proven success winning and growing client relationships within agency environments\n, • Deep understanding of influencer marketing and the creator economy, trends, measurement, best practices and effective ways for creating partnerships with brands\n, • Strong commercial acumen across pricing, margin management and business profitability\n, • Experience leading teams and managing operational performance\n, • Track record building sales pipelines and delivering sustainable revenue\n, • growth\n, • Understanding of creator, influencer, social media or talent partnership eco\n, • systems\n, • Ability to operate effectively within entrepreneurial and founder led businesses\n, • Strong stakeholder management and relationship building skills at senior level\n, • Comfortable balancing strategic thinking with hands on execution\n

NPD Manager – Hybrid (3 days in the London office) \n Location: Queens Park, London | Department: Product Development \n \n About Heathcote & Ivory \n Established in London in 2000, Heathcote & Ivory has grown over the last twenty-five years into a leading creator of bath, body, wellness and lifestyle products and design-led gifting collections. Driven by attention to detail, our reputation is built on quality, innovation and strong brand partnerships in the beauty and lifestyle space. \n \n Our brand portfolio is varied, combining heritage brands with fashion icons. These include William Morris At Home, Heath, C.Atherley, Bronnley, Cath Kidston and Sara Miller alongside our own inimitable in-house collections We supply major premium retailers across the UK and have an international footprint in over 35 countries, reflecting our ongoing focus on growth, market leadership and long-term collaboration with our retail partners. \n \n The Opportunity \n We’re looking for an inspirational and commercially minded NPD Manager to lead the development and introduction of innovative new product concepts and range upgrades for an exciting new licensed brand within our portfolio. This is a key role in our long-term growth strategy, offering the chance to shape products that blend creativity, commercial success, and design excellence. \n You’ll manage projects from concept through to launch – translating ideas into commercially viable products while coordinating with our factories in the UK and Asia. The role requires outstanding organisation, attention to detail, and the ability to manage multiple projects under tight deadlines. \n \n Key Responsibilities \n\n • Develop and manage new product concepts, ensuring alignment with brand and market opportunities.\n, • Lead critical path management – delivering projects on time, within budget, and to specification.\n, • Source new packaging, materials, and design inspiration to keep products innovative and trend-led.\n, • Collaborate closely with licensors, suppliers, and internal teams across sales, operations, design, and marketing.\n, • Oversee commercial feasibility, target costing, and budget control for all assigned projects.\n, • Carry out competitor and market analysis to identify trends and new opportunities.\n, • Support in-store communications and marketing initiatives around product launches.\n, • Present product concepts and launches effectively to internal teams, licensors, and retail partners.\n\n \n About You \n\n • 5+ years’ experience in NPD or product development, ideally within beauty, toiletries, or gifting.\n, • Proven experience managing projects end-to-end and liaising with Far East suppliers.\n, • Strong commercial awareness with an understanding of margins, costings, and RSP impact.\n, • Highly organised with excellent Excel, Word, and PowerPoint skills (design software skills a plus).\n, • Exceptional attention to detail and an ability to creatively solve problems.\n, • Confident communicator and collaborator, comfortable managing multiple stakeholders.\n\n \n Qualifications \n\n • Minimum A-level education (marketing or business-related degree preferred).\n, • Excellent English and numerical skills essential.\n\n \n What We Offer \n\n • Hybrid working pattern – 3 days in our London office, 2 days remote.\n, • The opportunity to work with iconic brands and contribute to category-defining ranges.\n, • A collaborative, creative team culture that values innovation, quality, and professional growth.\n\n \n Ready to bring your creativity and commercial expertise to one of the UK’s most established beauty and lifestyle brands? Apply now to join Heathcote & Ivory’s Product Development team. Please send your cv to recruit@heathcote-ivory.com.

Location: London - Holborn \n Type: Full-Time | Mid-Senior Level \n Department: Operations \n Title: Senior Luxury Experience Designer \n Compensation: Starting from GBP 34,000 to 38,000 \n \n We are Queen of Clubs \n \n We don’t just design trips, we create lifestyles. \n \n Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travelers and their most memorable moments. \n \n We are looking for an Senior Luxury Experience Designer to join our fast-paced, international, and stylish London office in Holborn \n \n YOU WILL \n \n\n • Manage and coordinate LuxuryTravel Requests from A to Z, reporting to the Team Leader\n, • Handle full itineraries, ground operations, hotels, villas, logistics, and exclusive experiences\n, • Communicate daily with luxury suppliers, travel agencies, and international experienced advisors\n, • Design tailor-made itineraries and proposals for elite clientele\n, • Maintain close contact with suppliers and clients to ensure total satisfaction\n, • Use BeConcierge CRM to create and track bookings\n, • Apply strategic sales techniques to close deals and exceed goals\n, • Collaborate with your team to resolve any client concerns swiftly and gracefully\n, • Gather and report client feedback to constantly elevate service\n, • With the right seniority, lead and supervise assistant bookers\n\n \n YOU ARE \n \n\n • Fluent in English (Other languages are a plus)\n, • Deeply passionate about Luxury travel, lifestyle, and service\n, • Based in London – this is an in-office position only\n, • Skilled at working under pressure with flawless attention to detail\n, • Comfortable with quick math, pricing, and costing\n, • Experienced in the travel or hospitality industry, ideally from:\n, • Travel agencies / Tour operators\n, • Concierge companies / Luxury hotels\n, • Wedding or event planning\n, • Family offices or luxury sales roles\n, • Positive, proactive, and client-focused\n, • Motivated, stylish, and ready to grow in a fast-moving environment\n\n \n WE OFFER \n \n\n • A starting salary of £34,000 to 38,00 gross/year, plus great performance-based incentives\n, • MacBook and iPhone provided\n, • A key position within a leading international B2B travel brand\n, • A dynamic, multicultural team of travel experts\n, • An inspiring work environment in the heart of London\n, • Constant learning, innovation, and the chance to shape unforgettable experiences\n, • Real opportunities for growth and leadership\n\n \n YOU LIVE \n Already in London or the surroundings. Please do not apply if this isn't the case.

A PR and Influencer Manager opportunity where you’ll be at the centre of talent, culture and commercial impact for a luxury beauty brand. \n \n The Role \n You’ll own influencer and creator marketing from first conversation to final report, while shaping standout brand moments through events and campaign activations. This is hands-on, high-visibility work for someone who thrives on relationships, negotiation and results. \n \n You’ll be responsible for: \n\n • Leading influencer and creator strategy end to end, from identification through to performance tracking\n, • Negotiating and contracting directly with talent and agencies, securing commercially sound terms\n, • Managing seeding, paid partnerships and long-term collaborations that bring campaigns to life\n, • Building and growing a trusted roster of talent and agency relationships\n, • Reporting on campaign performance and feeding insight back into future briefs\n, • Planning and delivering standout brand events, from launches to press days and activations\n\n \n Sound like you? \n You bring proven experience running influencer programmes from the ground up, with confident, commercially sharp negotiation skills. You’ve built strong relationships with talent and agencies, and you know how to turn those relationships into measurable results. Ideally you’ll have experience in luxury beauty or a comparable premium sector, with sharp attention to detail and a natural flair for managing multiple priorities under pressure. Above all, you’re a charismatic connector who knows how to get the best out of every partnership.

About Sony Music Publishing \n At Sony Music Publishing (“SMP”), we believe every voice matters. We are the #1 global music publisher, advancing the artistry of the world’s greatest songwriters and composers for over 25 years. We keep songwriters at the forefront of everything we do, and design our suite of services to amplify opportunities, build connections, and defend their rights. Our roster benefits from an international team committed to providing support at every career stage. From classic catalogues to contemporary hitmakers, history is always being written. We are a part of the Sony family of global companies. Learn more about SMP here. \n \n Why join Sony Music Group? \n Here at Sony Music Group, we are shaping what’s next in a way that creates impact. Forging powerful new ideas at the heart of music, technology, and culture that entertain and move people. \n \n This is your opportunity. Part of a global community, united by individual passion, rising to that challenge every day. Adapting at pace and supporting one another, inspired to influence the future. For the benefit of you, our people; our creators, our business, and wider society too. \n \n Be a part of an organization that is creator first. Committed to fuelling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly. \n \n About the Department \n The UK A&R (Artist & Repertoire) department are responsible for finding new talent from throughout the region and working with them to nurture and promote their careers and copyrights, connecting them to larger opportunities around the local region, and globally. \n \n About the Role \n This role will support the International and UK A&R teams in order to create more opportunities for our writers and our company: arranging co-writing sessions, support in song-plugging activities, meeting clients \n \n What You’ll Do: \n\n • Supporting existing artists/writers with writing trips\n, • Working with the A&R team in building and establishing a relationship with the labels\n, • Support in song-plugging\n, • Proactively connecting with songwriters and managers, keeping in touch and building relationships.\n, • Attending UK A&R meetings to bridge the gap between SMP UK and international offices\n, • Keeping the A&R department aware of SMP camps\n, • Support international growth of projects through international calls, meetings and sessions\n, • Attend meetings, gigs, showcases, conferences and other events to represent the company\n\n \n Who You Are: \n Essential requirements \n\n • Client oriented (writers, management, labels)\n, • Thorough knowledge of all areas of the music business\n, • A genuine interest in the music publishing industry and music generally across all genres\n, • Supports, and collaborates with team to create an effective and supportive working environment\n, • Ability to communicate clearly, confidently and in a professional but friendly manner with a wide range of internal and external colleagues and customers on a global basis\n, • Absolute discretion when dealing with confidential information\n, • Open-minded and motivated to recommend changes in processes and procedures where this would result in a more effective approach\n, • Being flexible, effective and having an enthusiastic approach to developing the role\n\n \n Desirable requirements \n\n • Good network\n, • Good communication skills\n, • Open-minded towards new technologies, new media, new opportunities, where our music can develop and grow its presence\n\n \n What We Give You \n\n • You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey\n, • A modern office environment designed to foster productivity, creativity, and teamwork\n, • An attractive and comprehensive benefits package\n, • We invest in your professional growth & development\n\n \n Equal Opportunities \n As an active part of a culturally and socially diverse society, Sony Music Group’s aim is that our workforce is diverse and inclusive. Sony Music Publishing is an equal opportunity employer and supports workforce diversity. \n \n We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability. \n

Video Lead (Creator / Podcast) \n London (Hybrid) \n \n We’re hiring a Video Lead to help shape the next generation of talent-led video and podcast content for a fast-growing digital media business. \n \n This isn't a traditional management role. They're looking for someone who's still hands-on; someone who loves being behind the camera, in the edit and working closely with creative teams to make every piece of content as good as it can be. \n \n You'll be responsible for raising the quality of video across a growing slate of talent-led shows, bringing ideas to life from shoot through to final delivery, while helping establish creative standards, workflows and best practice across the team. \n \n You’ll lead the visual direction across a slate of talent-led shows while still staying close to the edit yourself. This is not a role for someone who has moved too far away from the craft. \n \n What you’ll be doing \n\n • Shooting and editing premium long and short-form content\n, • Leading the creative direction of video output across multiple shows\n, • Working closely with producers, presenters and creatives to shape ideas from development through to delivery\n, • Directing shoots and ensuring consistently high production values\n, • Elevating editing standards, visual storytelling and overall creative quality\n, • Improving post-production workflows and helping the wider team work more efficiently\n, • Turning long-form content into engaging social-first edits that drive audience growth\n\n \n What they’re looking for \n\n • Strong professional shooting and editing experience\n, • A brilliant eye for visual storytelling and pacing\n, • Experience leading creative decisions across video projects\n, • Confidence directing shoots and working with on-screen talent\n, • A genuine passion for podcasts, creators and digital media\n, • Experience producing content for YouTube and social platforms\n, • Strong knowledge of Premiere Pro and the wider Adobe Creative Suite\n\n \n Why this role \n\n • Opportunity to help shape the visual identity of a fast-growing media brand\n, • Huge creative ownership across both long-form and short-form output\n, • Work on personality-led content with a strong focus on audience growth and social performance\n, • Join a business building modern entertainment brands across podcasts, YouTube and social video\n\n \n If this sounds like you - we'd love to hear from you.

About Havas SO \n \n Havas SO creates meaningful solutions in health that deliver real-world impact. We believe design has the power to make complex ideas accessible, transform science into compelling stories, and create experiences that genuinely connect with people. \n \n We're building a creative team that combines strategic thinking, exceptional craft and cultural relevance. Most importantly, we're a kind, collaborative and curious group of people who believe great work comes from great teams. \n \n You can check out some examples of our latest work below 👇 \n Stop The Forced Feed \n Missing United \n \n Please note this is permanent role and we operate a hybrid policy and come to the London King’s Cross office 3x times per week. \n \n The Role \n We're looking for a Social & Digital Designer who lives and breathes social content, understands how people engage online, and is excited by the opportunity to create work that earns attention in fast-moving digital spaces. \n \n This role is heavily focused on motion and video content. You'll spend much of your time editing, animating and crafting social-first assets across a range of platforms and formats, while working closely with creatives, strategists and account teams to bring ideas to life. \n \n You'll have a strong eye for design, a natural understanding of social trends and platform behaviours, and a genuine interest in creating work that people want to watch, share and engage with. \n \n We're looking for someone who is not only a skilled maker, but also someone who wants to contribute ideas, get involved in campaigns, and help elevate the creative output of the agency. \n \n What You'll Do \n \n\n • Create engaging social-first content across a variety of platforms and channels.\n, • Edit short-form video content for social, digital and campaign activity.\n, • Develop motion graphics, animations and platform-native assets.\n, • Bring campaign ideas to life through social and digital executions.\n, • Stay on top of emerging social trends, creator behaviours and platform developments.\n, • Collaborate with creative, strategy and account teams to develop ideas and content.\n, • Build and adapt assets across multiple formats and touchpoints.\n, • Maintain high creative standards while working at pace.\n, • Contribute positively to a collaborative, supportive and ambitious team culture.\n\n \n What You'll Bring \n \n\n • Curiosity about health, wellness or science and a desire to use your creative skills to make a tangible, positive impact on people's lives.\n, • 3+ years' relevant experience from agency background\n, • Strong video editing skills in Adobe Premiere Pro.\n, • Motion design and animation skills in Adobe After Effects.\n, • A portfolio that demonstrates excellent social content, motion design and creative thinking.\n, • A strong understanding of social platforms, formats and digital culture.\n, • Visual design skills, including typography, layout and storytelling.\n, • The ability to work quickly, adapt to changing priorities and manage multiple projects.\n\n \n + Nice to Have \n\n • Experience using Adobe Photoshop, Illustrator and InDesign.\n, • Experience working in Figma.\n, • Knowledge of AI-assisted creative tools and workflows.\n, • Experience developing campaign assets and social-first creative concepts.\n\n \n We don't expect candidates to tick every box. If you're excited by the role, passionate about creating standout social content, and eager to continue developing your craft, we'd love to hear from you! 😊 \n \n Please make sure you include working portfolio link on your CV or upload your portfolio additionally as pdf file when applying! If any issues, you can e-mail me directly: valerie.kalna@havas.com

Reports to : Head of Platform Strategy \n \n About Independent Media \n Independent Media comprises The Independent, Standard Digital, Bulletin, BuzzFeed UK, HuffPost UK, Tasty UK, Seasoned, IndyBest and indy100. \n \n Harnessing market-leading innovation and excellence across its portfolio of pioneering brands, Independent Media has unrivalled scale, integrity and authority via its sites, apps, video, audio, experiential, newsletters and social media. \n \n While each Independent Media brand speaks in an authentic, unique voice to a loyal and distinct audience, they stand together in their commitment to positivity, inclusivity, and quality journalism and content. \n \n Independent Media’s network reaches 650 million users each month, with 1.1 billion content views across its brands and platforms, including web, apps, social media, podcasts, email, YouTube, syndication partners and print. \n \n Independent Studio \n Independent Studio is Independent Media’s end-to-end talent-led development, production and distribution studio, creating new IP in video, podcasts, and newsletters for every screen and platform. \n \n Launched in April 2025, it brings together standout creators, acclaimed journalists and trusted voices across news and politics, culture, sport, travel and more. \n Flagship franchises like In The Room and ACFC showcase an ability to combine editorial authority with fresh formats and audience reach. \n \n The role \n Reporting into the Head of Platform Strategy, the Social Media Manager will oversee channel management and video publishing across The Independent’s social platforms (Facebook, TikTok, YouTube, Instagram, X, etc.) \n \n This role covers both the Independent’s News output and Original programming from the Studio team. \n \n As well as distributing video content, the successful candidate will produce visual, industry-leading social image posts and craft engaging social copy. \n \n The role requires a passionate and creative individual with a deep understanding of social platforms and channel management. \n \n Diversity, Equity and Inclusion \n\n • We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that’s more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone\n, • We are committed to hiring and developing a diverse workforce regardless of background, and we support our people to thrive in their careers here.\n\n \n The Independent is an equal opportunities employer, if you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. \n \n Key responsibilities and accountabilities \n Distribution & Launch Support: \n\n • Manage end-to-end distribution of social news content for Independent social platforms and growth areas like Independent Studio Podcasts (including distribution on Podcast platforms such as Acast).\n, • Provide support during project launches, setting up new channels etc.\n\n \n Community & Brand Safety: \n\n • Execute active community management (moderating comments, managing takedowns) and drive audience engagement via Stories and Broadcast channels.\n\n \n Content & Strategy: \n\n • Create high-impact social assets (images/carousels) to drive engagement and traffic referrals\n, • Gather social trends, regularly monitor the competitive landscape and identify opportunities we can learn from.\n\n \n Data & Analytics: \n\n • Monitor and analyse our social media performance, tracking key metrics including video views, engagement and revenue.\n, • Run a data-driven feedback loop with Independent’s video journalists and editors to optimise video performance.\n\n \n Essential skills and experience \n\n • Experience in social media management (Brand, Publisher or Creator account)\n, • Experience in creating visual thumbnail images using image editing software such as Adobe or Canva.\n, • Excellent understanding of social media platforms and their algorithms (Facebook, Twitter, Instagram, TikTok, YouTube, etc.).\n, • Strong writing and communication skills, with the ability to craft compelling and concise social media copy.\n, • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.\n, • Desirable Skills:\n, • Experience in creating and editing video content (e.g., using tools like Adobe Premiere Pro, Final Cut Pro, Capcut).\n, • Passion for news, current affairs and culture.\n, • An eye for viral and engaging content\n\n \n Our values – you will deliver across all our values \n \n Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. \n Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. \n Independent: Nobody tells us what to think; we make up our own minds and aren’t afraid to do things differently. Like our readers, we value honesty and integrity above outside influences. \n

Social Creative and Creator | Leading Creative Agency | London | £50–60K (depending on experience) \n \n We're working with one of the UK's most iconic creative agencies, their social team is growing fast, and they're looking for a talented Content Creator to join the team. \n \n This is a role for someone who gets culture, moves quickly, and can take a brief and run with it - ideation through to delivery. The output is social-first, entertainment-led content. \n \n Key Responsibilities \n\n • Lead content creation end-to-end across major entertainment accounts - from strategic ideation and creative concept through to final delivery, ensuring every piece is platform-optimised and culturally relevant\n, • Bring a genuine strategic lens to the work - contributing to content planning, identifying what's landing in culture, and shaping the creative direction of always-on social output\n, • Use CapCut and Adobe Creative Suite to deliver social-first edits at pace - comfortable working from Premiere Pro templates\n, • Contribute creative thinking beyond pure execution - spotting trends, flagging opportunities, and helping push the content forward\n, • Operate effectively in a fast-moving, high-volume environment - managing multiple deliverables without losing quality or creative ambition\n\n \n Skills & Experience \n\n • Strong, demonstrable portfolio of video content creation (essential)\n, • Proficient in CapCut and Adobe Creative Suite\n, • Working knowledge of Premiere Pro - comfortable using pre-built templates\n, • Able to concept and execute always-on social content from existing footage\n, • Agile and delivery-focused, someone who gets things done\n, • Agency or brand-side background welcome; part-time creators looking to move into a comms environment considered\n\n \n Salary \n\n • Permanent - £50,000–£60,000 (flexible DOE)\n\n \n Location & Workplace Policy \n\n • London-based - Hybrid\n\n \n If you would like a confidential chat about this role, please email me on maddy.worger@majorplayers.co.uk — and please do send your portfolio alongside your CV. \n \n Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 32 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/

Creative Strategist \n London (Hybrid) \n \n We're currently recruiting on behalf of an award-winning and rapidly growing agency for a Creative Strategist to join their team in London. \n \n This is an exciting opportunity for a commercially minded and creatively driven strategist to play a key role in shaping campaigns for some of the world's most recognisable brands. Working at the intersection of insight, culture, and storytelling, you'll help develop strategic narratives, creative concepts, and pitch-winning ideas across social, influencer, and content marketing. \n The successful candidate will combine strong strategic thinking with creative instinct, have a passion for social media and culture, and thrive in a collaborative, fast-paced environment. \n \n Responsibilities \n\n • Lead the strategic development of new business pitches and RFP responses\n, • Analyse brands, audiences, competitors, and cultural trends to inform strategic thinking\n, • Develop clear and compelling strategic narratives that guide creative output\n, • Ensure campaign ideas align with brand objectives, positioning, and audience needs\n, • Contribute to the development of creative concepts grounded in insight and strategy\n, • Write and shape creative briefs that provide clear direction to internal creative teams\n, • Build engaging presentations and pitch decks with strong storytelling and structure\n, • Collaborate with social, influencer, creative, and production teams to bring ideas to life\n, • Conduct research into audiences, platform behaviours, content trends, and creator culture\n, • Identify emerging opportunities across social platforms, creators, and content formats\n, • Review campaign performance and apply key learnings to future strategies and recommendations\n, • Present ideas and strategic thinking confidently to both internal stakeholders and clients\n, • Support concept development across a variety of client projects and new business opportunities\n\n \n Requirements \n\n • Previous experience in a Creative Strategist, Strategist, Planner, or similar role\n, • Strong understanding of social media platforms, creator culture, influencer marketing, and digital trends\n, • Ability to translate audience insights and research into clear strategic frameworks\n, • Strong creative judgement with experience developing campaign ideas and concepts\n, • Excellent presentation and storytelling skills, with experience creating engaging pitch decks\n, • Confident communicator with the ability to present ideas clearly and persuasively\n, • Highly collaborative approach with experience working across multiple teams and disciplines\n, • Comfortable operating in a fast-paced agency or client-facing environment\n, • Passion for social media, culture, emerging trends, and creative marketing\n, • A portfolio showcasing strategic and creative work would be advantageous\n\n \n If this sounds like you, we'd love to hear from you!