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The Client: Financial Services, Ethical, highly cerebral colleagues, collaborative environment and meritocratic. Amazing location in Manchester City Centre, hybrid working 3 days in, bespoke Bonus and solid benefits. Industry leaders utilising highly progressive Modelling & Analytics, Simulations and more. The Role: We are looking for a delivery-focused Project Manager to become the operational right hand of the CDAO. This is a pure project management role — you will act as the primary facilitator across a Data Engineering, AI/ML, BI, and Investment Pricing teams, translating high-level organisational ambition into structured, deliverable plans. This is not a coordination role. You will own delivery, challenge timelines, surface blockers early, and drive accountability. You will also act as the central point of contact for senior leadership and third-party technical vendors, translating complex technical progress into clear commercial updates. Requirements: • 2+ years of experience delivering digital transformation, analytics, or technology-enabled change projects end-to-end., • Proven experience operating within a regulated sector — financial services, fintech, or similar., • Formally trained or certified in project methodologies (e.g. Agile PM Foundation, CSM, PSM, or Prince2)., • Strong academic background; a degree in a business, data, or technology-related discipline is desirable., • Technical acumen — sufficient familiarity with the data stack (SQL, Power BI, Databricks, AI/ML workflows) to manage technical teams effectively and ask the right questions., • Outstanding communication skills — engaging and credible with both technical engineers and senior commercial stakeholders., • Proficient in project management tooling, particularly Azure DevOps; familiarity with Jira, Asana, or similar is a plus., • Proactive and self-directed — comfortable managing ambiguity and creating structure where it doesn't yet exist., • Strong attention to detail and a low tolerance for avoidable slippage. Full job description available upon request. Please feel free to call any of the team at People Genius for more information on this role. Keywords: Project Manager, Junior Project Manager, Data Project Manager, PM, CSM, Prince2, Analytics, Data PM

Customer Success Manager Manchester or Slough (Hybrid 2 days a week in office) Competitive + Commission Permanent full time We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading HCM software portfolio. As a CSM, you will act as a trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within the Customer Success Department, you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts. Key Responsibilities • Manage a portfolio of VIP customers, overseeing all products and solutions across each customer’s IRIS HCM software portfolio, typically supporting customers with annual spend in excess of £50,000., • Develop strong, trusted-advisor relationships with customers and strategic partners, including senior stakeholders, to understand their goals and guide them towards successful outcomes., • Act as the primary point of contact for customers, strategically managing day-to-day communication, coordinating IRIS resources, and owning issue resolution and escalations., • Oversee the end-to-end customer journey, including onboarding, implementation, Go Live Reviews, adoption, and ongoing optimisation to ensure rapid time to value., • Drive product adoption, customer satisfaction, retention, renewals, expansion, and advocacy by aligning IRIS solutions to customer needs., • Maintain a deep and continually developing understanding of IRIS products, services, and roadmaps, advising customers on the most relevant features and best practices., • Create, maintain, and deliver Customer Success Plans for each customer and partner, using Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk., • Deliver Quarterly Business Reviews (QBRs) in collaboration with Account and Channel Managers to review performance, value delivered, and future opportunities., • Review adherence to operational SLAs and ensure appropriate success plans are in place to address any areas of non-compliance., • Act as the voice of the customer, providing structured feedback to internal teams to improve products, services, and the overall customer experience., • Support NPS and customer survey processes, ensuring customers are aware of and engaged with feedback initiatives., • Maintain a strong understanding of customer contracts, subscriptions, and terms and conditions to maximise value for both the customer and IRIS., • Identify upsell and cross-sell opportunities and contribute to lead generation in partnership with Sales and Channel teams., • Deliver Customer Success KPIs, including time to value, retention, lifetime value (LTV), and growth. Experience & Qualifications Essential • 4+ years’ experience in Customer Success, Account Management, or a similar customer-facing role, • Proven ability to manage multiple strategic customers concurrently, • Strong project management and organisational skills, • Excellent relationship-building capabilities, including at senior stakeholder level, • Strong verbal and written communication skills, including presentations, • Ability to prioritise effectively in a fast-paced environment, • High attention to detail and strong problem-solving skills, • Resilience and adaptability when facing challenges, • Self-starter who can work independently while contributing to a team Desirable • Experience with SaaS, • Familiarity with customer success platforms such as Gainsight, • Strong product knowledge or the ability to learn complex solutions quickly Why join IRIS Software Group? • Join one of the leaders in UK software at an exciting stage of growth with clear cut progression paths., • Work for a certified Great Place to Work in every country we operate in., • Join an inclusive environment where your ideas and experience can shape processes. INDMED

WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered. Must hold ILR/British passport and to be eligible for Baseline Personnel Security Standard (BPSS) Are you passionate about driving digital transformation and delivering impactful ServiceNow solutions? We’re looking for a ServiceNow Sales Lead / Senior Consultant to join our growing Digital Customer Experience team. This is a fantastic opportunity to combine sales, consulting, and technical expertise to shape innovative solutions for leading organisations. 🔹 What You’ll Be Doing • Drive sales and business development for ServiceNow solutions, identifying and converting new opportunities, • Lead the end-to-end sales process, from pre-sales through to contract negotiation and signing, • Collaborate with cross-functional teams to design and present tailored ServiceNow solutions, • Build strong relationships with C-level executives and senior stakeholders, • Act as a trusted advisor, aligning client needs with innovative, value-driven solutions, • Stay ahead of market trends to help shape our ServiceNow strategy and offerings, • Partner with ServiceNow leadership and ecosystem partners to strengthen collaboration 🔹 What We’re Looking For ✅ ServiceNow Expertise Strong knowledge of the ServiceNow platform, including: • ITSM, ITOM, CSM, • Experience with HRSD applications is essential, • Employee Service Centre, • Case & Knowledge Management, • Performance Analytics ✅ Business & Industry Knowledge • Understanding of employee experience and HR processes, • Experience in customer experience (CX) transformation ✅ Technical & Solution Skills • Integration, data migration, and platform customisation, • Workflow automation and scripting, • Ability to translate business requirements into scalable solutions ✅ Consulting & Sales Capability • Experience supporting or leading pre-sales, demos, and proposals, • Strong problem-solving and analytical thinking, • Ability to articulate technical solutions to non-technical stakeholders ✅ Stakeholder & Change Management • Confidence engaging with senior executives and cross-functional teams, • Experience driving adoption and managing organisational change Permanent (B2B contract is not available) UK-wide role (open to travel within the UK if requested only) There will be 2 stages hiring process Salary: up to £100,000 Gross/a DOE Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.

WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered. Must hold ILR/British passport and to be Baseline Personnel Security Standard (BPSS) eligible. Are you passionate about building seamless digital experiences that transform how organisations operate? We’re looking for a ServiceNow Platform Implementation Solution Specialist to join our growing Digital Customer Experience practice. This is an exciting opportunity to work at the heart of customer, employee, and technology transformation, designing and delivering impactful ServiceNow solutions. 🔹 What You’ll Be Doing 💻 Design & Deliver ServiceNow Solutions Work across key workflow areas including: • Customer Experience (CSM, Field Service, Portals), • Technology Experience (ITSM, ITOM, ITAM), • Employee Experience (HRSD, Onboarding, Workplace Services) 🎯 Enhance User Experience • Build intuitive interfaces using Next Experience UI, • Develop role-based dashboards with UI Builder & Service Portal, • Create seamless and engaging user journeys 🔗 Integration & Data Management • Integrate ServiceNow with external systems (CRM, HR, eCommerce), • Use REST/SOAP APIs and IntegrationHub to enable end-to-end workflows, • Support data migration and alignment across platforms, • Leverage modern data capabilities like workflow data fabric & RaptorDB 🔹 What We’re Looking For ✅ Proven ServiceNow experience Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery ✅ Strong understanding of customer journeys and employee lifecycle experiences ✅ Technical expertise in JavaScript, HTML, CSS, Glide API, Flow Designer, IntegrationHub ✅ Experience integrating ServiceNow with enterprise systems ✅ Strong problem-solving skills and analytical mindset ✅ Excellent communication skills with the ability to engage stakeholders at all levels Role is remote / flexible UK wide (you might be requested to go to the nearest office to you from time to time) Hiring process: two steps Salary- up to £80,000 annually DOE Direct hire full time employee opportunity (B2B contract is not available). We offer an attractive referral scheme for placements we make (Terms & Conditions apply). _ so if you know anyone in your network who might be suitable or is looking for a specific role, please refer them to me. Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.

HGV Class 1 Days & Night Drivers.We are currently recruiting both full time and part time positions for the role ofHGV Class 1 Driver to join our growing company in Trafford Park & Haydock.We have 10 HGV Class 1Days& Night Driver positions night shifts and have various start times available to suit.

As a Customer Success Manager (CSM), you will play an integral role in ensuring every customer achieves their goals and becomes a referenceable success. Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer‑facing position. CPM Software Expert

Certified Scrum Master (CSM) or Professional Scrum Master (PSM) (desirable). Scrum Master - Cloud@Manchester Programme. The University of Manchester invites applications for the position of Scrum Master within the cloud@manchester programme, an initiative delivering innovation and new capability in

As a Customer Success Manager (CSM), you will play an integral role in ensuring every customer achieves their goals and becomes a referenceable success. Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer‑facing position. CPM Software Expert

Within our consulting business, we combine practical expertise and project delivery consultancy to unlock potential in every project. Ability to undertake the NR/L2/RSE/02009 Project Engineer role. Understanding of CDM 2015 and CSM 2013 regulations, especially asset protection on various projects.

A global candidate-assessment platform is seeking a Customer Success Manager to oversee the post-sale journey.You will guide customer onboarding and adoption, ensuring their successful use of the platform.The ideal candidate has over 3 years of experience in a B2B SaaS environment, excels in project

Customer Success or Technical Account Management at a B2B SaaS company. We’re hiring a Customer Success Manager (CSM) to own the full post‑sale journey—from onboarding through adoption, renewals, and expansion. Customer Success Manager (Hybrid – North of Manchester).

Project Manager - Property • £51,919 - c£55,017 / Grade: ML2/SB1, • Permanent, • Manchester, • 37 hours per week At Northern, our stations aren’t just places to wait for a train—they’re hubs of community, connection, and customer experience. We’re investing in the future of rail travel, and you could play a pivotal role in shaping the journey. We’re looking for a passionate and driven Project Manager – Property to lead and deliver a portfolio of station improvement projects focused on connectivity, accessibility, and enhancing customer experience. From concept to completion, you’ll be the driving force behind transformational changes that leave a lasting impact on communities across the North, ensuring projects are delivered safely, on time and within budget You won’t just manage projects—you’ll make them happen. What you’ll be doing as Project Manager As a key member of our Property Projects team, you’ll: • Lead and coordinate the planning, design, and delivery of multiple station improvement projects from inception to completion., • Ensure robust project controls around scope, cost, programme, risk, and quality—delivering results that meet customer and stakeholder expectations., • Collaborate with internal teams and external partners (including Network Rail) to ensure alignment, access planning, and efficient delivery., • Translate stakeholder needs into clear project requirements, business cases, and technical scopes that align with industry and railway standards., • Oversee contract management activities, including design reviews, site meetings, commercial evaluations, and governance compliance., • Travel around Greater Manchester and Merseyside to support project stakeholders About you To succeed in this role, you’ll bring: • Proven experience in project management within construction, property, or rail infrastructure—ideally with relevant qualifications and membership of a professional body., • Strong commercial acumen with the ability to manage budgets, negotiate contracts, and lead multidisciplinary teams., • A thorough understanding of CDM Regulations, CSM, HSE legislation, and relevant building and railway standards., • Excellent communication and stakeholder management skills, with the ability to influence at all levels and across organisations., • A proactive, solutions-focused mindset with the ability to manage complex projects independently and collaboratively. If you’re ready to step into a role where your expertise drives meaningful change—and where no two days are the same—we’d love to hear from you. What’s in it for you? At Northern, we don’t just value our people - we go the extra mile to support them. Here’s a taste of what you can look forward to: Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe. Generous Pension Scheme: We top up your contributions by 1.5 times. Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave. Cycle to Work Scheme: Save up to 42% on a bike and spread the cost. Electric Car Scheme: Lease a brand new electric or plugin hybrid car. Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered. Employee Assistance Programme: 24/7 support for family, lifestyle, and more. Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in. Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day. Why Northern? We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We’ve recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey. A place for everyone The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway. Project Manager

SBFM is one of the UK’s leading and fastest growing soft FM service providers, offering the full range of professional cleaning services nationwide.Due to our continued growth, we have an exciting opportunity for part-time cleaner to join our business on a permanent basis, working with our Hygiene

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Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

The main duties of these posts will include general cleaning duties and any other duties which come under the remit of the posts.The successful applicant should have previous cleaning experience in a similar environment and have a friendly, outgoing, and flexible attitude with effective written and

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We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Temporary Medical Receptionist (Remote).Remote (Supporting a GP Surgery).Temporary 1st June until approximately September (end date TBC).We are seeking a reliable and organised.GP surgery team on a temporary remote basis from.This is an excellent opportunity for someone with previous GP or healthcar

Founded in 1994 deep in London Soho’s underbelly, Agent Provocateur carved out a notorious anti-establishment narrative inspired by its punk roots and became renowned for not being afraid to shake things up.Today, Agent Provocateur is an iconic global brand, known for our provocative attitude, exc

At Group we aim to deliver top quality products to our customers while creating a dynamic and innovative environment for our team to thrive! This is an exciting time to join our team as we continue to expand our client base and enhance our market presence.If you are eager to learn, develop your skil

Events Sales Assistant | Graduate Opportunity.Full-Time Only | Immediate Start.Ready to kick-start your career in events, sales, and marketing?.If you’re ambitious, outgoing, and love working with people, this could be the perfect opportunity to gain hands-on experience in a fast-paced, exciting e

We're currently recruiting for a Sales Administrator for one of our clients who operates in the fire safety sector.This position would be to support their growing fire damper remedial works division.You will be responsible for managing enquiries, processing contracts and scheduling.Competitive Salar

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Assistant Sales and Marketing Manager – Japanese Speaking.Engineering / Technical International Sales Background Highly Desirable).Euro London Appointments is delighted to be supporting one of our long‑standing clients, a global trading specialist, as they expand their sales and marketing team.W

Ready to launch your career in sales and marketing?.Love working with people and thrive in fast-paced environments?.We’re an events-based sales and marketing company known for creating high-energy campaigns that connect top brands with real customers.We’re looking for ambitious, outgoing individ

At Legacy Horizon, we believe people are at the heart of every great brand.Our team helps clients connect with their customers face-to-face through engaging events and direct interaction.As we expand across London, we’re looking for someone energetic, friendly, and eager to learn to join us as an

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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Drive nice cars and explore the UK and get paid for doing it.Become a DMN Logistics Inspector/Driver DMN Logistics are one of the UKs leading independent vehicle collection and inspection companies Due to ongoing growth we require FULL TIME self-employed driver contractors based across England to jo

Work in a state-of-the-art warehouse using cutting-edge robotics while earning enhanced night pay.Our night shifts are perfect for people seeking the night-shift lifestyle and enhanced pay, while still playing a vital role in keeping thousands of orders moving every day.We have roles available in th

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Job Title: 18 Tonne Delivery Driver.Location: Unit 14 Quarry Wood Industrial Estate, Mills Road, Aylesford, ME20 7NA.Are you an experienced, professional.Due to business growth we have an exciting opportunity to join our Transport team in Aylesford!.

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We are currently recruiting for 15 x 7.T Drivers in Medway for long term temp to permanent positions.Customer Delivery and Installation Drivers play a critical role in achieving their purpose of helping everyone enjoy amazing technology.Not only will you be safely delivering, installing and collecti

Delivery Driver / Warehouse Driver.Job Title: Field Support Technician.Location: Billingshurst and customer sites UK wide.Looking for an experienced warehouse stores or delivery driver to support a Field Engineering team that operate UK wide.This role starts in the warehouse in Billingshurst daily,

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An excellent opportunity has arisen for a hard working individual to join our well established team working throughout the North of Scotland.We are specialists in commercial catering sales, servicing and repairs in commercial kitchens from our two locations in Inverness and Elgin.As part of our team