ServiceNow Architect
12 hours ago
Birmingham
WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered. Must hold ILR/British passport and to be eligible for Baseline Personnel Security Standard (BPSS) Are you passionate about driving digital transformation and delivering impactful ServiceNow solutions? We’re looking for a ServiceNow Sales Lead / Senior Consultant to join our growing Digital Customer Experience team. This is a fantastic opportunity to combine sales, consulting, and technical expertise to shape innovative solutions for leading organisations. 🔹 What You’ll Be Doing • Drive sales and business development for ServiceNow solutions, identifying and converting new opportunities, • Lead the end-to-end sales process, from pre-sales through to contract negotiation and signing, • Collaborate with cross-functional teams to design and present tailored ServiceNow solutions, • Build strong relationships with C-level executives and senior stakeholders, • Act as a trusted advisor, aligning client needs with innovative, value-driven solutions, • Stay ahead of market trends to help shape our ServiceNow strategy and offerings, • Partner with ServiceNow leadership and ecosystem partners to strengthen collaboration 🔹 What We’re Looking For ✅ ServiceNow Expertise Strong knowledge of the ServiceNow platform, including: • ITSM, ITOM, CSM, • Experience with HRSD applications is essential, • Employee Service Centre, • Case & Knowledge Management, • Performance Analytics ✅ Business & Industry Knowledge • Understanding of employee experience and HR processes, • Experience in customer experience (CX) transformation ✅ Technical & Solution Skills • Integration, data migration, and platform customisation, • Workflow automation and scripting, • Ability to translate business requirements into scalable solutions ✅ Consulting & Sales Capability • Experience supporting or leading pre-sales, demos, and proposals, • Strong problem-solving and analytical thinking, • Ability to articulate technical solutions to non-technical stakeholders ✅ Stakeholder & Change Management • Confidence engaging with senior executives and cross-functional teams, • Experience driving adoption and managing organisational change Permanent (B2B contract is not available) UK-wide role (open to travel within the UK if requested only) There will be 2 stages hiring process Salary: up to £100,000 Gross/a DOE Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.