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  • Customer Service Assistant
    Customer Service Assistant
    hace 1 mes
    Jornada parcial
    Sheffield City Centre, Sheffield

    We are looking for a friendly and reliable Customer Service Assistant (work from home) to help us handle telephone enquiries and provide support to people and businesses contacting our team.This is not a sales role. Our Head Office will normally receive the first call and collect the caller’s basic details. Where somebody needs further help, the call may be transferred to you or you may be asked to call them back.You may speak with businesses that have received information from us following one of our field observations or reviews. They may want clarification, provide additional information, ask how our process works, or occasionally disagree with an observation. Your role is to listen, remain professional and neutral, answer straightforward questions and make sure anything more complex is passed to the appropriate Team Leader. What you’ll do: • Answer or return customer and business calls, • Respond to general questions about True Observer and our services, • Explain basic information about our review and observation process, • Take accurate notes, contact details and reference numbers, • Record relevant information provided by callers, • Identify what the caller needs and direct the enquiry to the correct person, • Arrange follow-up where necessary, • Follow our customer service, privacy and call-handling procedures You won’t be expected to know the answer to everything. We will provide guidance for common enquiries and clear instructions on when something should simply be recorded and escalated. We’re looking for someone who is calm and confident on the phone, polite, organised and good at taking accurate notes. Some conversations may involve complaints or sensitive topics, so being able to listen carefully and remain professional is important. The position is designed to be flexible and can fit around studies, another job or other commitments. Call volume is currently relatively low and availability will be agreed in advance, but we expect the role to grow as we expands its field operations. Full training is provided free of charge before you begin handling detailed enquiries, including privacy/GDPR awareness and an introduction to how our field operations and review process work.

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  • Curry Chef
    Curry Chef
    hace 2 días
    £31300–£35000 anual
    Jornada completa
    Sheffield

    We are looking for a passionate and skilled Curry Chef to join our kitchen team. The successful candidate will have a strong understanding of authentic curry preparation, a creative approach to developing new flavours, and a commitment to maintaining consistently high food and presentation standards. You will be responsible for preparing a variety of authentic and innovative curry dishes to cater to different tastes and dietary requirements, while ensuring every dish meets our restaurant's quality standards. Key Responsibilities • Create and prepare a wide variety of authentic and innovative curry dishes., • Select and prepare fresh, high-quality ingredients, including spices, meats, vegetables, herbs and other produce., • Prepare and cook curries to a consistently high standard, balancing flavours, textures, aromas and presentation., • Adapt dishes to accommodate different customer preferences and dietary requirements., • Maintain high standards of food quality, portion control and presentation., • Monitor stock levels of spices, herbs, meats, vegetables and other kitchen ingredients., • Assist with ordering supplies, ensuring ingredients are available when required and minimising waste., • Maintain a clean, organised and efficient cooking area at all times., • Follow strict food safety, hygiene and sanitation regulations., • Prevent cross-contamination by following appropriate food handling and storage procedures., • Work effectively as part of the kitchen team during busy service periods., • Ensure all food is prepared, stored and served safely and in accordance with restaurant standards. About You The ideal candidate will have: • Experience working as a Curry Chef, Indian/Pakistani/Bangladeshi cuisine chef, or in a similar professional kitchen role., • Strong knowledge of spices, herbs, ingredients and traditional curry preparation techniques., • A passion for creating authentic, flavourful and high-quality food., • Good knowledge of food hygiene, health and safety requirements., • The ability to work efficiently under pressure in a busy kitchen environment., • Excellent attention to detail and consistency., • Good organisational and stock-control skills., • A positive attitude and the ability to work well within a team., • Flexibility to work evenings, weekends and busy service periods when required. What We Offer • Competitive salary based on experience., • A supportive and professional kitchen environment., • Opportunities to develop your culinary skills and creativity., • Staff meals and other benefits [where applicable]., • Opportunities for career progression.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 6 días
    Jornada parcial
    Chesterfield

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    ¡Incorporación inmediata!
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  • Mechanic / MOT Tester
    Mechanic / MOT Tester
    hace 12 días
    £14.5 por hora
    Jornada completa
    Dronfield

    We are seeking a motivated and skilled Mechanic/MOT Tester to join our dynamic automotive service team. In this role, you will be responsible for inspecting, repairing, and maintaining a wide range of vehicles to ensure they meet safety and performance standards. Your expertise will help keep our customers safe on the road while providing exceptional service. This position offers an exciting opportunity to work with a team dedicated to quality, safety, and customer satisfaction. Duties • Conduct thorough vehicle inspections and MOT tests in accordance with legal standards and manufacturer guidelines, • Diagnose mechanical issues using schematics, diagnostic tools, and mechanical knowledge, • Perform repairs and maintenance on various vehicle systems, including brakes, engines, suspension, and electrical components, • Maintain records of inspections, repairs, and maintenance activities for each vehicle, • Assist with heavy lifting tasks safely when handling large or bulky parts or equipment, • Provide excellent customer service by explaining repair needs clearly and offering professional advice on vehicle care Skills • Must be Level 3 qualified motor mechanic and MOT tester ticket holder, • Must hold a valid British Driving License, • Strong understanding of schematics and technical manuals for vehicle systems, • Mechanical knowledge across a broad range of automotive components and systems, • Proficiency with hand tools, power tools, welding equipment, and assembly processes, • Minimum 2 years experience working in a garage, including vehicle maintenance, repair, and equipment troubleshooting, • Ability to interpret technical diagrams and perform repairs accordingly, • Good physical strength for heavy lifting and manual tasks in a workshop environment, • Ability to communicate effectively with clients about repairs and maintenance needs Work Location: In person

    ¡Incorporación inmediata!
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  • Customer Service Manager
    Customer Service Manager
    hace 19 días
    £31300–£32000 anual
    Jornada completa
    Sheffield

    About the Role We are looking for an experienced and organised Customer Service Supervisor to oversee customer service and food-ordering operations within our restaurant. The successful candidate will supervise customer orders received through Uber Eats, Just Eat, Deliveroo and the restaurant’s online ordering system, ensuring orders are processed accurately and efficiently. Key Responsibilities • Supervise day-to-day customer service and online food-ordering operations., • Monitor and process orders received through Uber Eats, Just Eat, Deliveroo and the restaurant’s online ordering system., • Check orders carefully and coordinate with kitchen and delivery staff to ensure timely fulfilment., • Respond to customer enquiries and resolve complaints, incorrect orders and other service issues professionally., • Monitor delivery times and follow up on delayed orders with delivery platforms and relevant staff., • Supervise customer service staff and ensure consistent service standards are maintained., • Monitor online customer feedback and reviews and identify areas for improvement., • Maintain accurate records of customer orders, sales and service issues., • Liaise with delivery platforms regarding delayed, missing or incorrect orders., • Support management with menu, product and price updates across online ordering platforms., • Monitor online sales activity and identify opportunities to improve order-management efficiency., • Assist management in improving customer-service procedures and the overall online ordering process., • Train and support customer service staff in order processing and customer communication., • Ensure customers receive a professional, efficient and consistent service. Skills & Experience The ideal candidate will have: • Experience in customer service, restaurant operations or online food-ordering environments., • Experience supervising or coordinating customer service staff., • Good knowledge of online food delivery platforms and order-management systems., • Excellent communication and customer-service skills., • Strong organisational and problem-solving abilities., • Ability to work under pressure in a busy restaurant environment., • Good attention to detail when processing customer orders and maintaining records., • Ability to coordinate effectively with kitchen, delivery and management teams., • Basic computer and digital skills, including online ordering systems.

    ¡Incorporación inmediata!
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