JOB TODAY logo

Client services jobs in DronfieldCreate job alerts

  • Claims Handler / Dispatch Agent
    Claims Handler / Dispatch Agent
    19 days ago
    £21150–£28000 yearly
    Full-time
    Neepsend, Sheffield

    Job title - Claim Handler / Dispatch Agent Company for this job – ANSA Claims Number of openings - 1 Country and language – United Kingdom, English Location – Sheffield, S3 8EN Job type – Full-Time Pay - £21,150.00 - £28,000.00 Benefits – Free Parking, On-site Parking, Work from Home Job Summary We are seeking a dedicated Claim Handler / Dispatch Agent to join our Operations Team at ANSA Claims. This role involves managing insurance motor claims and coordinating dispatch operations efficiently. The successful candidate will play a vital part in ensuring smooth communication between clients, service providers, and internal departments. Organisation, attention to detail, and excellent communication skills are essential to make our team continue to succeed. The role offers an opportunity to work within a dynamic environment where your organisational skills will be highly valued. Duties • Handle incoming claims by gathering relevant information and documenting details accurately., • Dispatch claims appropriately to our service providers promptly and efficiently., • Maintain organised records of all claims and dispatch activities using company software systems., • Communicate effectively with clients, service providers, and internal teams to coordinate repair schedules and resolve general enquiries., • Prioritise claims based on urgency and ensure timely follow-up on outstanding cases., • Assist with ad-hoc administrative tasks., • Provide exceptional customer service by addressing enquiries professionally and courteously., • Monitor the status of ongoing claims and dispatch operations to ensure adherence to company service level standards. Qualifications • Previous clerical experience is preferred, demonstrating strong organisational abilities., • Excellent organisational skills with the capacity to manage multiple tasks simultaneously., • Strong communication skills, both written and verbal, with a professional approach., • Proficiency in using computer software applications such as MS products or equivalent programmes., • Ability to work effectively under pressure whilst maintaining accuracy and attention to detail., • A proactive attitude with the ability to prioritise tasks efficiently., • Experience in a similar role within insurance or logistics is advantageous but not essential. This position offers an engaging environment for individuals who thrive on organisation, effective communication, and problem-solving within a busy operational setting. At ANSA Claims, we believe work should be more than just a job. It should be a place where you feel welcome, supported and excited to be part of the team! We’re passionate about creating a friendly, fun and positive working environment where everyone feels safe to be themselves, build confidence and develop new skills. Teamwork is at the heart of what we do, and we encourage everyone to support one another, share ideas and celebrate successes together. Whether you’re just starting your career or looking for your next opportunity, ANSA Claims is a place where you can grow, make great connections and enjoy being part of a team that wants to see you succeed.

    No experience
    Easy apply
  • Mechanic / MOT Tester
    Mechanic / MOT Tester
    2 months ago
    £14.5 hourly
    Full-time
    Dronfield

    We are seeking a motivated and skilled Mechanic/MOT Tester to join our dynamic automotive service team. In this role, you will be responsible for inspecting, repairing, and maintaining a wide range of vehicles to ensure they meet safety and performance standards. Your expertise will help keep our customers safe on the road while providing exceptional service. This position offers an exciting opportunity to work with a team dedicated to quality, safety, and customer satisfaction. Duties • Conduct thorough vehicle inspections and MOT tests in accordance with legal standards and manufacturer guidelines, • Diagnose mechanical issues using schematics, diagnostic tools, and mechanical knowledge, • Perform repairs and maintenance on various vehicle systems, including brakes, engines, suspension, and electrical components, • Maintain records of inspections, repairs, and maintenance activities for each vehicle, • Assist with heavy lifting tasks safely when handling large or bulky parts or equipment, • Provide excellent customer service by explaining repair needs clearly and offering professional advice on vehicle care Skills • Must be Level 3 qualified motor mechanic and MOT tester ticket holder, • Must hold a valid British Driving License, • Strong understanding of schematics and technical manuals for vehicle systems, • Mechanical knowledge across a broad range of automotive components and systems, • Proficiency with hand tools, power tools, welding equipment, and assembly processes, • Minimum 2 years experience working in a garage, including vehicle maintenance, repair, and equipment troubleshooting, • Ability to interpret technical diagrams and perform repairs accordingly, • Good physical strength for heavy lifting and manual tasks in a workshop environment, • Ability to communicate effectively with clients about repairs and maintenance needs Work Location: In person

    Immediate start!
    No experience
    Easy apply
1

Popular jobs searches in Dronfield

Popular client services jobs locations