Client services jobs in LincolnCrear alertas

Dalkia UK are looking for a Contract Manager to join our University of Lincoln contract The Contract Manager role is a key role within our UoL delivery, holding responsibility for the implementation, operation and successful (in accordance with company policies) delivery of the contract. They will have great inter-personal skills, allowing them to interact daily with clients, stakeholders and customers, whilst also leading a team of 45 staff. They will also hold responsibility for making key operational and commercial decisions to benefit all stakeholders, deliver financial outcomes and grow the contract. The University of Lincoln account delivers maintenance across a vast range of buildings & sites within UoL’s 3 campuses. The university believe heavily in user experience and our delivery directly contributes to this, being able to think fast and adjust where needed to ensure users are at the heart of our decisions, is a key attribute any successful candidate must have. This role offers the successful candidate significant opportunity for development within a growing business that is making waves in the FM industry The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • Manage the contract to ensure all of the necessary systems and procedures are complied with, ensuring that the quality-of-service delivery enables the client to occupy their premises efficiently, cost effectively and without disruption, • Manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that financial objectives are achieved, • Provide technical leadership and oversight to the team and client where and when required to, • Have a solution based approach to maintenance, with a clear view on when priorities need to been accelerated to ensure customer satisfaction and user experience remains paramount Main Responsibilities: Health & Safety • Ensure Company policies and processes are effectively communicated, and implemented within the contract, • Escalate all health and safety concerns through the appropriate channels and hold good level of understanding of escalation priorities, • Ensure both the client's and Dalkia’s health and safety policies and processes are effectively implemented across both the inhouse team and subcontractor activities., • Be compliant with all Health & Safety issues by the use of directly employed multi-disciplined resident technicians and subcontracted specialists, • Carry out monthly inspections, • Maintain a good working relationship with QSHE team, • Ensure all team members adopt the ‘Safety First’ approach Leadership • Manage sickness and other absences across the team, • Ensure optimum staffing structures operate across contracts, balancing cost with the delivery of service excellence., • Carry out PDR's in line with Company process, • Competent in managing employee relation processes and performance management, • Ensure team structures support peaks and troughs in workload, and disaster recovery requirements, • Identify skills gaps and take a proactive approach in the team's development, • Continually assess succession planning on the account and encourage development, • Provide leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward Customer • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated stakeholders, • Always maintain effective lines of communication with the customer, • Ensure a user experience focus within all areas of operational activities, • Proactively ensure customer satisfaction with work conducted, • Develop and implement a plan for the management and retention of the Account, • Meet regularly with the Client to review the level of service delivery, to identify areas of continuous improvement opportunity and to resolve any issues, • Identify additional work opportunities and liaise with the relevant teams for leads on additional works, • Support with bid / tender required content and participate in re-tendering activities Operational management • Ensure appropriate control systems are in place for attainment of statutory, policy and contractual commitments, • Take accountability and review performance indicators ensuring delivery of key financial KPI’s/ targets, • Proactively use performance data to improve financial performance, • Play an active role in identifying ways in which processes can be streamlined, • Resolve any matters arising from day-to-day operational responsibility that cannot be dealt with by the first line supervisory level, • Organise, attend and invite all interested parties to the regular governance meetings Self-Management: • Maintain effective time management to ensure all high priority tasks are prioritised, • Work with other managers to ensure the collaborative development of the business, effective teamworking and support to colleagues., • Take an interest in self-development and raise development areas of interest to management, • Attend Company webinars and keep abreast of important company information, • Embody Dalkia’s principles and always act with integrity, • Ensure all training is completed and remains up to date Commercial/ Finance • Understand and work to the contractual SLAs / KPIs, • Complete and present the monthly contract reviews, • Ensure that opportunities for the strategic development of the contract are realised to ensure service deliver to our clients., • Develop contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, ensuring that these are met, • Identify and implement plans to develop and achieve organic growth and increased profitability of the account, • Lead WIP reviews to ensure all work is undertaken in the most cost effective manner and value for money is being secured from all specialist sub-contractors. Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

Position: Project Manager Location: Lincolnshire Salary: £60-65K Nicholas Associates has an excellent opportunity for a Project Manager, to join an established & expanding client in Lincolnshire. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins. This is a Project Management role required within a growing team to deliver technical product development to challenging customer specifications and timescales. The successful candidate will be able to demonstrate industry best practice, the effective use of project management tools, and will be able to describe a successful track record in delivering technical projects on time and in full. Our key sectors include aerospace and defence, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research. As Project Manager you will act as the relationship manager between the various disciplines in the business, and the customer. You will require strong leadership skills to bring together key milestones across multiple projects at any one time, whilst overcoming technical and other resource conflicts. Role & Responsibilities • Be a high performing Project Manager working within time and resource constraints to deliver projects on time and to agreed budgets., • Work directly with Customers and the Key Account Manager to maintain good effective relationships and ensure expectations and agreed outcomes are met., • Work directly with the Engineering Manager to plan engineering and compliance resource to maximise its use effectively and to resolve conflicts and bottlenecks., • Working with procurement/supply chain teams to ensure forward planning and order placement for material, equipment and services in accordance with delivery schedules and project plans, • Using PM best practice, deploy highly effective project plans and challenge roadblocks to ensure success. Lateral thinking is a must!, • Help oversee the effective transfer of new products into steady state manufacturing without issue., • Support accurate reporting and budget forecasting for project delivery, along with detailed revenue projections., • Resolve project uncertainty through risk planning, by managing risk mitigation plans and effective escalations within the business., • Champion site-wide improvements for project management and help mentor junior members within the team. Required Qualifications & Skills • Demonstrated project management experience of highly technical critically dependent projects, sometimes needing to resolve ambiguous situations., • Experienced with high profile and demanding customers (OEMs)., • A relevant professional project management qualification with at least 5 years professional experience., • Knowledge of EPM tools and ASC606 accounting methodology, preferably with SAP S4., • Some familiarity with ISO9001 would be an advantage. Company Benefits • Salary sacrifice-led pension plan that matches employee contributions up to 7%., • Employee Stock Purchase Plan., • Free life assurance cover at the value of four times basic annual salary., • 25 days holiday per annum, plus bank holidays., • Holiday purchase scheme which enables employees to purchase an additional week’s worth of annual leave each year., • Internal reward and recognition scheme linked to internal benefits platform., • Employee Assistance Programme., • Comprehensive wellbeing programme that supports employees with their physical, mental and financial health, as well as their cultural/environmental wellbeing., • Competitive employee discounts platform that provides employees with discounts with leading brands/retailers., • Cycle to Work scheme., • Enhanced family-friendly benefits and policies., • Company sick pay., • Equality, Diversity & Inclusion Committee that supports and champions employee diversity.

Express Recruitment are delighted to be working in partnership with a well-established and highly regarded legal practice in their search for a Commercial Property Solicitor to join their Lincoln office. The successful candidate will manage a varied commercial property caseload, build strong client relationships and play a key role in supporting the wider team. This is an excellent opportunity for a confident and personable legal professional looking to take the next step in their career within a supportive and commercially focused environment. This role offers a competitive salary, excellent work-life balance with Monday–Friday office hours, and a market-leading benefits package including 38 days annual leave, life assurance, enhanced family leave, sickness allowance and continuous professional development opportunities to support your career growth. Roles & Responsibilities • Manage a varied caseload of commercial property matters from instruction through to completion, • Deliver exceptional client service and build long-term client relationships, • Work autonomously while contributing to a collaborative and high-performing team, • Support and mentor junior team members, contributing to their professional development, • Ensure all work is completed accurately, efficiently and in line with regulatory requirements Skills & Experience • Qualified Solicitor or Legal Executive, • Minimum 5 years’ PQE in Commercial Property, • Strong organisational, time management and IT skills, • Ability to work independently while maintaining a team-focused approach, • Professional, friendly and approachable manner with a commitment to client care Remuneration & Benefits • Salary dependant on experience (DOE), • 38 days annual leave inclusive of bank and public holidays, • Life assurance at 3x annual salary, • Generous sickness allowance after 6 months, • Enhanced maternity and paternity pay, • Ongoing professional development and training to support long-term career progression, • Hybrid working available, subject to approval About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. 👉 Find all of our current vacancies here: Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy - just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you. Vacancy Summary Hours: Monday – Friday, 09:00 – 17:15 Salary: £55k - £65k Per annum DOE Location: Lincoln, Lincolnshire Job Type: Full Time, Permanent Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

Express Recruitment are delighted to be representing a well-established Engineering Solutions Specialist who are looking to appoint a Mechanical Fitter on a full-time, permanent basis. Our client delivers bespoke mechanical and electrical engineering services across multiple sectors, including water, utilities and infrastructure. They pride themselves on fostering a collaborative and supportive working environment, making this opportunity ideal for an experienced Fitter seeking a stable, long-term position with excellent earning potential. The successful candidate will be responsible for the installation, maintenance and repair of a variety of mechanical systems and equipment, such as motors, gearboxes, bearings and steel structures. You’ll also assist other disciplines on-site when required, including electrical and civil teams, ensuring all works are completed to a high standard and in line with health and safety regulations. Working hours are 7:00am to 3:00pm, Monday to Friday (please note this is not a door-to-door role - candidates must be on-site for a 7am start). This role offers a competitive hourly rate of up to £21 per hour, with the opportunity to earn up to £50,000 per annum including overtime and away allowances. You’ll also benefit from 33 days annual leave (including bank holidays), a healthcare scheme after your first month, paid accommodation and subsistence allowances when working away, additional hourly bonuses, professional development opportunities and more! Roles & Responsibilities • Carry out general mechanical duties across a variety of sites, • Install, maintain and repair mechanical equipment including motors, gearboxes, bearings and steel supports, • Conduct fault finding and remedial work on mechanical systems, • Assist Electricians or Civil Engineers when required, • Work away from home on occasion (typically Monday–Friday) when projects require, • Ensure compliance with company Health & Safety policies and site procedures, • Read and adhere to all RAMS and Safe Systems of Work, • Operate company vehicle responsibly and maintain professional standards at all times, • Communicate effectively with supervisors, colleagues and clients Skills & Experience • Time-served Mechanical Apprenticeship or Level 3 Mechanical Qualification, • Experience in a similar role within engineering, • Current Confined Space training certification, • Valid CSCS Card, • Full UK Driving Licence, • Strong fault-finding and problem-solving ability, • Sound understanding of mechanical installation and maintenance practices About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Sales & Marketing, Manufacturing, Local Authority, NHS and Education. Find all our current vacancies on 👉 Not quite found the right role for you yet? Let us do the scrolling for you! Fill in our contact form on or call us on 0115 924 0010 - we’ll handle the rest. Vacancy Summary Hours: Full Time, Monday–Friday (7:00am – 3:00pm) Salary: Up to £21 per hour / up to £50,000 per annum OTE Location: Lincoln, Lincolnshire Job Type: Full Time, Permanent Unfortunately, we are unable to contact all candidates due to the high volume of applications we receive. If you have not heard from a consultant within three working days, please assume you have not been successful on this occasion. Please don’t hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

Our client is expanding their Traffic Management teams across Lincoln and requires reliable, qualified operatives for.This is an excellent opportunity to secure consistent work within a well-established organisation delivering high-quality traffic management services across the region.Setting up, ma

Fidelis Legal Services Limited are a specialist private client legal services company offering our clients Will and trust drafting, trust management, professional executor and trustee services and conveyancing along with a large range of other legal services. Ideally the successful candidate will be

Fidelis Legal Services Limited are a specialist private client legal services company offering our clients Will and trust drafting, trust management, professional executor and trustee services and conveyancing along with a large range of other legal services.Our main office is based on Doddington Ro

A leading facilities management company is seeking a Service Delivery Co‑ordinator to provide first-line support for internal and external customers. Based in Lincoln, you will manage client platforms, ensure compliance, and coordinate services for efficiency.

We are working with a medical, biopharma consultancy who are looking to bring in a Client Services Manager (remote, WFH role), to work closely with the Head of Client Services to manage client relationships, guarantee client satisfaction, and generate new projects. As a member of a small, high-perfo

A recruitment services company in Hertfordshire is looking for a Relationship Executive / Manager to manage client portfolios, ensuring accurate transaction processing and service delivery. This role involves monitoring client performance, addressing queries, and maintaining client relationships. Th

Customer Services Representative. Payments based on services rendered; contractors maintain full control over their work schedule and methods.

Our client is seeking a Manager to lead a team providing Private Client Services for an international client base. Strong client focus with a proactive approach to managing client relationships and service delivery. Manage and oversee the administration of client portfolios, ensuring all work is com

The Global Director of Client Services Management is a senior leadership role responsible for defining, leading, and evolving the global Client Services Management (CSM / SDM) function across all managed IT services. We have an exciting opportunity for a Global Director of Client Services Management

Identify and lead strategic pricing initiatives, ensuring inclusion of IMC services within IQVIA pricing tools and encouraging default inclusions of services into core IQVIA solutions across Research and Development, Real World Solutions and Commercial Services. IQVIA Medical Communications is seeki

A leading technology solutions provider is seeking a Global Director of Client Services Management based in England. This senior leadership role involves overseeing global Client Services Management, ensuring exceptional customer experiences, and leading a geographically distributed team. The ideal

Maintain an up‑to‑date understanding of client feedback, market share and specific client user preferences in order to adapt our approach and accommodate individual preferences and create Third Bridge power users. Managers are on the front line every day – talking to senior decision makers, nu

Our client is looking to recruit an experienced Client Relationship Manager to administer a number of corporate services structures whilst effectively managing key client relationships. The Client Relationship Manager will be required to coordinate all company secretarial matters, will coordinate le

A prominent consulting firm in London seeks a Senior Consultant to manage client relationships and implement solutions. Ideal candidates have a Bachelor’s degree and over three years in banking or financial services consulting. This position offers competitive compensation and requires the ability

A leading beauty brand is seeking a Head of Client Services to manage strategic partnerships and deliver exceptional service for recognized brands. Ideal candidates will have experience in the creative or marketing industries and a proven ability to navigate complex client needs.

As part of the Hardware Brand team, you will support the growing Client Services team, managing some of the largest campaigns across multiple media channels and ensuring exceptional delivery to our key clients. Contribute to client status meetings and maintain client‑facing documents using designa

A leading global financial services group is looking for a Client Service Executive in Wealth Management. The successful candidate will provide administrative services and support Client Adviser teams. Responsibilities include client communication, payment processing, and compliance documentation.

A leading infrastructure company in the United Kingdom is seeking a Client Services Manager to drive growth across various sectors including social housing, industrial, and EV infrastructure. The ideal candidate will have strong business development experience, a Level 2 Diploma in Skills for Busine

A growing IFA firm in Hertford is seeking a Client Services Manager to enhance client experience and operational excellence. You'll be responsible for managing client communication, handling queries, and processing new business efficiently. The role requires at least two years of experience in finan

The Client Services team has ultimate responsibility for the creative output of client campaigns. The Client Services team are the gatekeepers of this vision and the guardians of the brands we work with. Client Services ensure the smooth execution of projects and have a helicopter view over all part

The ideal candidate will have a college education, strong organizational skills, and experience in client service.

Solutions‑focused, proactive and strategic in approach, applying creative and critical thinking to solve client and campaign challenges independently. Confident managing multiple clients and workstreams simultaneously, prioritising workload and internal resource with minimal supervision. Communica

In this role, you will support Adult and Child Wellbeing Services, acting as the first point of contact for clients.

This role involves supporting the Client Services team by providing campaign coordination, managing client projects, and understanding the media landscape.

The client service manager role in our core and volume property team involves coordinating the breadth of client engagement from initial onboarding of new clients to the ongoing management of day-to-day engagement and performance reporting. The client service manager role in our core and volume prop

A leading creator and social agency in London is seeking a Senior Executive, Client Services, to bring creator-led campaigns to life.

A leading creator agency in London seeks a Senior Executive for Client Services to manage creator-led campaigns.

A dynamic agency in Greater London is seeking a Senior Client Services Director to lead their Client Services function. The role offers an opportunity for strategic oversight in shaping and growing client relationships across the beauty and consumer sectors.

A specialist services provider for asset management is looking for a Director to lead and manage Client Services within its Investment Solutions division. Responsibilities include overseeing client services, investor relations, events, and more to deliver exceptional service. The ideal candidate wil

A medical communications agency in the UK is looking for an experienced Client Services Director to lead strategic client accounts across Europe and the US. This role involves developing long-term strategies, overseeing financial performance, and mentoring client services teams. The ideal candidate

Our Client Services Specialists in Group Risk are the first point of contact, providing support to both our clients and providers to keep them updated and provide a market‑leading customer experience. Group Risk Client Services Specialist. Do you have experience with administrating group life, gro

As the Head of Client Services, you’ll play a key role in our wider inter‑agency ecosystem, working collectively and across the aisle with other agency leaders to facilitate best‑in‑class delivery across specialties, always putting the brand and client needs at the heart of everything you do

Client communication and handling queries promptly and professionally. Maintaining accurate and compliant client files. You will bring at least two years' experience in an IFA or financial services environment, with a strong understanding of ISA, investment and pension processes.

A corporate services provider in the United Kingdom is looking for a Client Director or Senior Manager in Corporate Services. This leadership position involves managing a diverse portfolio of corporate clients and leading a team. Candidates should have a successful track record in client-facing role

The Lounge team is growing! We are looking for a Dutch Client Services Executive to join our rapidly growing business. As a Dutch Language Executive you will help the Client Services Team continually deliver high‑quality customer experience to all of our Dutch‑speaking customers around the world

Looking for your next big step in a place that is creative, inclusive and genuinely exciting to be part of? Our client, an award‑winning content agency working with world‑class B2B and B2C brands, is on the hunt for a Head of Client Services to join their growing team. Head of Client Services -

A reputable law-based client in East Grinstead is seeking a Senior Private Client Consultant to focus on Wills, Trusts, and LPAs. Responsibilities include providing tailored services, research on complex legal issues, and mentoring team members.

A leading advertising agency in the United Kingdom seeks a Managing Partner for Client Services to lead teams and drive client success. Ideal candidates will have robust experience in integrated marketing projects, strong people management skills, and the ability to foster client relationships.

A well-established organization in print & marketing communications is looking for a Head of Client Services based in Central London.

A leading staffing solutions provider in Greater London is looking for a Client Services Manager to oversee a key client account.

A leading global professional services firm is seeking a Senior Manager in Global Mobility Services to manage a portfolio of key corporate clients, providing expert technical advice on complex global mobility issues.

A leading creative transformation company is seeking a Client Services Executive to manage significant media campaigns. In this role, you will coordinate with clients and ensure successful campaign delivery while developing media planning knowledge.

The Client Services Director is responsible for leading and inspiring a high-performing Client Service team dedicated to delivering exceptional service to banks, brokers, intermediaries and issuer clients. Client Service Excellence* Serve as the senior escalation point for key clients, championi

As the Client Service Director you will be the key point of contact between surveying teams, service partners, occupiers, and the client ensuring smooth day-to-day operations, exceptional service delivery, and alignment with the buildings core values. Client & Stakeholder Liaison: Serve as the prima