Customer chat support jobs in SwanseaCreate job alerts

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. This role is essential in delivering high-quality support to our esteemed Polish-speaking clients. As a part of our dedicated team, you will ensure the efficient handling of customer inquiries and foster positive relationships that enhance overall customer satisfaction. • Provide comprehensive customer support to Polish-speaking clients via various channels including telephone, email, and chat., • Respond accurately to inquiries regarding products, services, and company policies in a timely manner., • Efficiently resolve customer issues and complaints, thus ensuring a high level of customer satisfaction., • Maintain meticulous records of customer interactions and resolutions in our CRM system., • Collaborate with different departments to facilitate effective solutions to client needs., • Keep abreast of the latest product knowledge, services, and industry trends to enhance the quality of customer support., • Fluency in Polish (both written and spoken) is mandatory; proficiency in English is advantageous., • Experience in customer service or support roles is highly preferred., • Strong communication and interpersonal skills, with a focus on customer relations., • Proficient problem-solving abilities with a proactive approach to addressing customer concerns., • Familiarity with customer service software and CRM systems is beneficial., • Capacity to work both independently and collaboratively within a dynamic team environment., • A willingness to relocate to Sofia, Bulgaria, and adapt to a new cultural landscape., • Competitive Monthly Salary, • Fully Paid Relocation Package, • High Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Work Abroad This Summer Live Where Others Vacation Multilingual Customer Support Roles Portugal, Spain, Greece, Malta + More Ready to use your language skills in an international career? Looking to live and work in sunny destinations like Portugal, Spain, Greece, Malta or explore exciting European cities in Germany, Poland, Belgium, France, Romania, or Bulgaria? Were hiring Customer Support Representatives to join vibrant, multilingual teams across Europe. Languages in Demand: English plus one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian. What's Offered: • Relocation support: Flight and accommodation provided, • Welcome bonus, • Assistance finding housing, • Flexible work options: Remote, hybrid, or on-site, • Competitive salary with performance bonuses, • Diverse, inclusive teams across Europe, • Opportunities in both major cities and coastal locations Hiring Locations: Portugal, Spain, Greece, Malta, Germany, Poland, Belgium, Romania, Bulgaria, France Your Role: • Support customers via phone, chat, and email, • Resolve inquiries with professionalism and positivity, • Provide high-quality service daily What You'll Need: • Strong English skills plus one additional EU language (see list above), • EU citizenship or valid work/residency permit for the hiring countries Whether you're drawn to the coast, the city, or the cultural experience, this is your chance to grow your career while experiencing Europe. Make your next job a life-changing move. Apply now to start your summer abroad. #HiringNow #WorkInEurope #MultilingualJobs #CustomerSupportCareers #RelocateToEurope #SummerJobs #RemoteOrOnsite

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

About the role As a Field Sales Advisor, you'll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k–£70k. Day to day, you'll: • Work independently in your allocated patch, speaking with customers door to door • Build rapport quickly and confidently with a wide range of people • Understand customer needs and recommend the right broadband, mobile and TV entertainment packages • Clearly explain pricing, deals and benefits • Manage your own workload from first conversation through to close • Take ownership of your results, targets and earning potential You'll be supported from day one. You'll start with a two-week, full-time induction (Monday–Friday, 9am–5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once you're out in the field. "The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." — Jack Caird, Field Sales Advisor Our ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so you'll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us – and everyone thinking about joining us – to feel seen, heard and supported. When you work with us, you'll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business. Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. We're proud to be named one of the Financial Times Top 500 Best Employers for 2026 . The must haves To be successful in this role, you'll bring: • A full UK driving licence • Confidence starting conversations and working face to face with customers • Resilience, motivation and comfort working towards targets • Flexibility to work afternoon and evening shifts • A positive, self-driven approach to work The other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If you're confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression. What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday – plus your birthday off. You'll also have access to: • Discounts on broadband, TV and mobile • Cycle2Work schemes • Dental insurance and neurodiversity assessments • The Virgin Family platform and O2 Priority Next steps If this sounds like a place where you could belong, we'd love to hear from you. The next steps are: Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend a video interview with an assessor to see if we're a great match. TPBN1_UKTJ

The Position We are currently recruiting for an experienced and highly organised Account Coordinator to support the successful operational delivery for one of our key customers. Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly. This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships. Shift pattern - Predominantly a 7am - 3pm shift but may be adjusted to 9am - 5pm for cover. Monday - Friday. There is also Nightshift cover available - including a 20% uplift on salary. Salary: £26,780.00 Location: SA4 8QD The Responsibilities First point of contact for worker queries/ issues Coaching and mentoring workforce Driving engagement on the shopfloor Identifying and delivering retraining where needed Ensuring H&S standards are adhered to at all times Accident Investigation Completing Return to Work interviews Attending and delivering daily shift briefs Responsible for absence and performance management Processing holiday/ leavers forms Conducting exit interviews Focus on shop floor presence to drive productivity Responsible for management of new starters Must be confident in challenging conduct issues and issuing coaching forms Responsible for 1st stage investigations and disciplinaries Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set Ensuring worker hours are recorded and inputted into the internal payroll system accurately Managing absence, attendance and performance. Dealing with colleague's queries Good planning and organisation skills Ensuring compliance in all areas Ambition and determination to succeed A successful candidate will - Be available and approachable - a people person. Proficient in administrator tasks Be able to speak to individuals at all levels and positions. Strong communication skills both written & verbal. The ability to quickly adapt to changing priorities and strong problem-solving skills Demonstrate attention to detail Excellent interpersonal and communication skills (written and verbal) Ability to simultaneously perform multiple tasks Problem-solving attitude makes effective decisions in a fast-paced environment What we offer - The chance to make an impact in one of the fastest-growing start-up companies in Europe. A global team formed by dynamic, highly skilled and ambitious people. 25 days Annual Leave + Bank Holidays A company passionate about diversity and inclusion A competitive salary + variable compensation Birtholiday- Paid Day off for your Birthday. Cycle to work scheme Salary sacrifice Pension scheme with Penfold Up to 40% discount on selected gym memberships with Hussle Up to 25% discount on online coaching and counselling with Therapy Chat Discounts on selected high street brands Employee Assistance Program with Spectrum Eye care vouchers Job&Talent is an Equal Opportunities employer and welcomes applications from all suitably qualified people regardless of their race, disability, religion beliefs or sexual orientation. If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. TPBN1_UKTJ

Customer Services Representative - Member Billing Department. Alongside this, you will support a range of administrative and operational tasks across the team, helping to ensure a seamless customer experience. Responding to customer enquiries via phone, email, and live chat.

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.com support team with fully paid relocation to Greece. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking.com's services. This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece. • Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat., • Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking.com services., • Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty., • Maintain accurate records of interactions and transactions in the company database., • Collaborate with internal teams to improve service quality and customer experience., • Stay updated on Booking.com products, policies, and procedures to provide accurate information., • Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial., • Previous customer service experience is preferred, ideally in travel or hospitality sectors., • Excellent communication and interpersonal skills with a strong customer-oriented attitude., • Ability to handle challenging situations professionally and calmly., • Willingness to relocate to Greece with relocation expenses fully covered., • Strong computer skills and ability to work with multiple software applications., • Flexibility to work in shifts, including weekends and holidays, as needed., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

The Position We are currently recruiting for an experienced and highly organised Supervisor to support the successful operational delivery for one of our key customers. Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly. This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships. Shift pattern - Predominantly a 7am - 3pm shift but may be adjusted to 9am - 5pm for cover. Monday - Friday. There is also Nightshift cover available - including a 20% uplift on salary. Salary: £26,780.00 Location: SA4 8QD The Responsibilities First point of contact for worker queries/ issues Coaching and mentoring workforce Driving engagement on the shopfloor Identifying and delivering retraining where needed Ensuring H&S standards are adhered to at all times Accident Investigation Completing Return to Work interviews Attending and delivering daily shift briefs Responsible for absence and performance management Processing holiday/ leavers forms Conducting exit interviews Focus on shop floor presence to drive productivity Responsible for management of new starters Must be confident in challenging conduct issues and issuing coaching forms Responsible for 1st stage investigations and disciplinaries Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set Ensuring worker hours are recorded and inputted into the internal payroll system accurately Managing absence, attendance and performance. Dealing with colleague's queries Good planning and organisation skills Ensuring compliance in all areas Ambition and determination to succeed A successful candidate will - Be available and approachable - a people person. Proficient in administrator tasks Be able to speak to individuals at all levels and positions. Strong communication skills both written & verbal. The ability to quickly adapt to changing priorities and strong problem-solving skills Demonstrate attention to detail Excellent interpersonal and communication skills (written and verbal) Ability to simultaneously perform multiple tasks Problem-solving attitude makes effective decisions in a fast-paced environment What we offer - The chance to make an impact in one of the fastest-growing start-up companies in Europe. A global team formed by dynamic, highly skilled and ambitious people. 25 days Annual Leave + Bank Holidays A company passionate about diversity and inclusion A competitive salary + variable compensation Birtholiday- Paid Day off for your Birthday. Cycle to work scheme Salary sacrifice Pension scheme with Penfold Up to 40% discount on selected gym memberships with Hussle Up to 25% discount on online coaching and counselling with Therapy Chat Discounts on selected high street brands Employee Assistance Program with Spectrum Eye care vouchers Job&Talent is an Equal Opportunities employer and welcomes applications from all suitably qualified people regardless of their race, disability, religion beliefs or sexual orientation. If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. TPBN1_UKTJ

The Position We are currently recruiting for an experienced and highly organised Team Leader to support the successful operational delivery for one of our key customers. Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly. This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships. Shift pattern - Predominantly a 7am - 3pm shift but may be adjusted to 9am - 5pm for cover. Monday - Friday. There is also Nightshift cover available - including a 20% uplift on salary. Salary: £26,780.00 Location: SA4 8QD The Responsibilities First point of contact for worker queries/ issues Coaching and mentoring workforce Driving engagement on the shopfloor Identifying and delivering retraining where needed Ensuring H&S standards are adhered to at all times Accident Investigation Completing Return to Work interviews Attending and delivering daily shift briefs Responsible for absence and performance management Processing holiday/ leavers forms Conducting exit interviews Focus on shop floor presence to drive productivity Responsible for management of new starters Must be confident in challenging conduct issues and issuing coaching forms Responsible for 1st stage investigations and disciplinaries Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set Ensuring worker hours are recorded and inputted into the internal payroll system accurately Managing absence, attendance and performance. Dealing with colleague's queries Good planning and organisation skills Ensuring compliance in all areas Ambition and determination to succeed A successful candidate will - Be available and approachable - a people person. Proficient in administrator tasks Be able to speak to individuals at all levels and positions. Strong communication skills both written & verbal. The ability to quickly adapt to changing priorities and strong problem-solving skills Demonstrate attention to detail Excellent interpersonal and communication skills (written and verbal) Ability to simultaneously perform multiple tasks Problem-solving attitude makes effective decisions in a fast-paced environment What we offer - The chance to make an impact in one of the fastest-growing start-up companies in Europe. A global team formed by dynamic, highly skilled and ambitious people. 25 days Annual Leave + Bank Holidays A company passionate about diversity and inclusion A competitive salary + variable compensation Birtholiday- Paid Day off for your Birthday. Cycle to work scheme Salary sacrifice Pension scheme with Penfold Up to 40% discount on selected gym memberships with Hussle Up to 25% discount on online coaching and counselling with Therapy Chat Discounts on selected high street brands Employee Assistance Program with Spectrum Eye care vouchers Job&Talent is an Equal Opportunities employer and welcomes applications from all suitably qualified people regardless of their race, disability, religion beliefs or sexual orientation. If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. TPBN1_UKTJ

The Position We are currently recruiting for an experienced and highly organised Account Coordinator to support the successful operational delivery for one of our key customers. Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly. This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships. • Predominantly a 7am - 3pm shift but may be adjusted to 9am - 5pm for cover. Monday • Friday. There is also Nightshift cover available • including a 20% uplift on salary. Salary: £26,780.00 Location: SA4 8QD The Responsibilities First point of contact for worker queries/ issues Coaching and mentoring workforce Driving engagement on the shopfloor Identifying and delivering retraining where needed Ensuring H&S standards are adhered to at all times Accident Investigation Completing Return to Work interviews Attending and delivering daily shift briefs Responsible for absence and performance management Processing holiday/ leavers forms Conducting exit interviews Focus on shop floor presence to drive productivity Responsible for management of new starters Must be confident in challenging conduct issues and issuing coaching forms Responsible for 1st stage investigations and disciplinaries Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set Ensuring worker hours are recorded and inputted into the internal payroll system accurately Managing absence, attendance and performance. Dealing with colleague's queries Good planning and organisation skills Ensuring compliance in all areas Ambition and determination to succeed A successful candidate will • Be available and approachable Proficient in administrator tasks Be able to speak to individuals at all levels and positions. The ability to quickly adapt to changing priorities and strong problem-solving skills Demonstrate attention to detail Excellent interpersonal and communication skills (written and verbal) Ability to simultaneously perform multiple tasks Problem-solving attitude makes effective decisions in a fast-paced environment What we offer • The chance to make an impact in one of the fastest-growing start-up companies in Europe. A global team formed by dynamic, highly skilled and ambitious people. 25 days Annual Leave + Bank Holidays A company passionate about diversity and inclusion A competitive salary + variable compensation Birtholiday- Paid Day off for your Birthday. Cycle to work scheme Salary sacrifice Pension scheme with Penfold Up to 40% discount on selected gym memberships with Hussle Up to 25% discount on online coaching and counselling with Therapy Chat Discounts on selected high street brands Employee Assistance Program with Spectrum Eye care vouchers Job&Talent is an Equal Opportunities employer and welcomes applications from all suitably qualified people regardless of their race, disability, religion beliefs or sexual orientation. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP). #J-18808-Ljbffr

We are currently recruiting for an experienced and highly organised Team Leader to support the successful operational delivery for one of our key customers. Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly. This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships. Shift pattern - Predominantly a 7am - 3pm shift but may be adjusted to 9am - 5pm for cover. Monday - Friday. There is also Nightshift cover available - including a 20% uplift on salary. Location: SA4 8QD • First point of contact for worker queries/ issues, • Coaching and mentoring workforce, • Driving engagement on the shopfloor, • Identifying and delivering retraining where needed, • Ensuring H&S standards are adhered to at all times, • Completing Return to Work interviews, • Attending and delivering daily shift briefs, • Responsible for absence and performance management, • Processing holiday/ leavers forms, • Conducting exit interviews, • Focus on shop floor presence to drive productivity, • Responsible for management of new starters, • Must be confident in challenging conduct issues and issuing coaching forms, • Responsible for 1st stage investigations and disciplinaries, • Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set, • Ensuring worker hours are recorded and inputted into the internal payroll system accurately, • Managing absence, attendance and performance., • Dealing with colleague's queries, • Good planning and organisation skills, • Ensuring compliance in all areas, • Ambition and determination to succeed, • Be available and approachable - a people person., • Proficient in administrator tasks, • Be able to speak to individuals at all levels and positions., • The ability to quickly adapt to changing priorities and strong problem-solving skills, • Excellent interpersonal and communication skills (written and verbal), • Ability to simultaneously perform multiple tasks, • Problem-solving attitude makes effective decisions in a fast-paced environment, • The chance to make an impact in one of the fastest-growing start-up companies in Europe., • A global team formed by dynamic, highly skilled and ambitious people., • 25 days Annual Leave + Bank Holidays, • A company passionate about diversity and inclusion, • A competitive salary + variable compensation, • Birtholiday- Paid Day off for your Birthday., • Cycle to work scheme, • Salary sacrifice Pension scheme with Penfold, • Up to 40% discount on selected gym memberships with Hussle, • Up to 25% discount on online coaching and counselling with Therapy Chat, • Discounts on selected high street brands, • Employee Assistance Program with Spectrum If you are looking to contact our onsite team, please visit the site locator on our website. NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. #J-18808-Ljbffr

We are currently recruiting for an experienced and highly organised Supervisor to support the successful operational delivery for one of our key customers. Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly. This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships. • Shift pattern - Predominantly a 7am - 3pm shift but may be adjusted to 9am - 5pm for cover. Monday - Friday. There is also Nightshift cover available - including a 20% uplift on salary., • Salary: £26,780.00, • Location: SA4 8QD, • First point of contact for worker queries/ issues, • Coaching and mentoring workforce, • Driving engagement on the shopfloor, • Identifying and delivering retraining where needed, • Ensuring H&S standards are adhered to at all times, • Accident Investigation, • Completing Return to Work interviews, • Attending and delivering daily shift briefs, • Responsible for absence and performance management, • Processing holiday/ leavers forms, • Conducting exit interviews, • Focus on shop floor presence to drive productivity, • Responsible for management of new starters, • Must be confident in challenging conduct issues and issuing coaching forms, • Responsible for 1st stage investigations and disciplinaries, • Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set, • Ensuring worker hours are recorded and inputted into the internal payroll system accurately, • Managing absence, attendance and performance., • Dealing with colleague's queries, • Good planning and organisation skills, • Ensuring compliance in all areas, • Ambition and determination to succeed, • Be available and approachable - a people person., • Proficient in administrator tasks, • Be able to speak to individuals at all levels and positions., • Strong communication skills both written & verbal., • The ability to quickly adapt to changing priorities and strong problem-solving skills, • Demonstrate attention to detail, • Excellent interpersonal and communication skills (written and verbal), • Ability to simultaneously perform multiple tasks, • Problem-solving attitude makes effective decisions in a fast-paced environment, • The chance to make an impact in one of the fastest-growing start-up companies in Europe., • A global team formed by dynamic, highly skilled and ambitious people., • 25 days Annual Leave + Bank Holidays, • A company passionate about diversity and inclusion, • A competitive salary + variable compensation, • Birtholiday- Paid Day off for your Birthday., • Cycle to work scheme, • Salary sacrifice Pension scheme with Penfold, • Up to 40% discount on selected gym memberships with Hussle, • Up to 25% discount on online coaching and counselling with Therapy Chat, • Discounts on selected high street brands, • Employee Assistance Program with Spectrum, • Eye care vouchers Job&Talent is an Equal Opportunities employer and welcomes applications from all suitably qualified people regardless of their race, disability, religion beliefs or sexual orientation. If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. #J-18808-Ljbffr

Wellbeing Support for you and your family. You’ll create the perfect atmosphere in which our customers can have enlivening experiences and enjoy our famous pizza. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers.

Supporting customers throughout their buying journey and providing regular updates. A supportive and well-established sales team. This is an excellent opportunity to join a highly regarded housebuilder known for delivering quality homes, providing outstanding customer service and investing in the de

You'll engage with customers over the phone, offering support, guidance and helping with any solutions they need. You'll be the friendly voice that customers rely on for support. Career Development: Ongoing support to help you grow your skills and develop.

High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers. Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal. The role exists to provide the highest poss

An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Support to carve your own career path. At EE, we believe every customer interaction should be a positive experience.

We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. The ability to communicate effectively with customers to truly understand their needs (Required). We recognise the difference you make every day, and we make s

The calls come in to you and you decide how best you can help the customer. It’s a sociable, supportive environment. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you.

Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this. The person who gets to know every customer and their home improvement projects.

You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide

The Best Connection is currently recruiting Warehouse Operatives for our client, a busy agricultural supplier based in Cross Hands.This is an ongoing, Monday–Friday role with a fixed day shift from 08:00 to 17:00 and a pay rate of £12.The position involves picking and packing orders, sorting onto

You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide

If you love helping customers and have or want to gain retail sales experience, you’ll receive extensive product knowledge and training on our fitting services to wow every customer. Halfords in the UK is seeking a customer-focused Retail Associate.

Strong customer relations and digital literacy are essential to succeed.

Key responsibilities include developing customer relationships, collaborating with team members, and providing exceptional customer service. In this pivotal role, you will build strong relationships with trade customers to win new business and enhance existing partnerships.

The role requires proven experience in the automotive service sector and excellent customer service.

This role requires a proactive, customer-focused attitude and the ability to handle inquiries efficiently. Cardiff Capital in the United Kingdom is seeking a temporary Customer Care Assistant to be the first point of contact for the public, giving guidance and booking service requests.

Servicemaster Clean Swansea and South Wales Ltd is recruiting part-time cleaners for Baglan Energy Park.Shifts run Monday to Friday from 6-9am, reporting to the Area Supervisor.We welcome applicants with cleaning experience, but full training is provided for those willing to learn.Join a motivated t

B&Q Swansea is seeking a Showroom Advisor to help customers realise their kitchen and bathroom ideas. You will engage with customers, generate design concepts with software, and coordinate projects both face-to-face and online.

You will generate sales by delivering outstanding customer service and upholding store standards to retain customer loyalty. Join a team that values collaboration and customer care, offering uniform contribution, a pension plan, a rewarding referral program, professional development, and an empoweri

Servicemaster Clean Swansea and South Wales Ltd is seeking a part-time cleaner to work Monday to Friday, 3.You will perform cleaning duties under the guidance of the Area Supervisor and must obtain an enhanced DBS check.Full training will be provided for those willing to learn.The role focuses on ke

Training starts in Nottingham and remote work is supported after the initial period. You'll make outbound sales calls to current, ex-, and potential customers, guiding them to the best insurance options for.

Santander in Swansea, MA is seeking a Sales and Service Banker to serve customers with personalized financial solutions. A customer-focused mindset and the ability to cross-sell products are essential. You will build lasting relationships, support daily operations, and collaborate with teammates to

Our Retail Customer Advisors play an essential role in delivering an exceptional customer experience across our stores - driving sales, promoting customer loyalty and ensuring high department standards. Giving great customer service by helping customers with various transactions across the store. To

To generate sales by delivering outstanding customer service and maintaining impeccable store standards ensuring customer loyalty is retained. Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional grow

Engaging with customers to introduce, educate and sell innovative heated tobacco products alongside other nicotine alternative products. Submitting correct, timely and accurate sales and customer interaction reports and insights – Alongside accurate data capture. Have proven sales or customer serv

You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise. Build relationships with customers aiming to win sale