Customer experience jobs in Grimsby - Page 3Create job alerts

An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Collaborating with different functions to ensure optimized customer experience. Experience of succes

Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience. Customer Experience Coordinator. There's a lot of work that goes on behind the scenes to build great experiences for our customers.

It's a systems-led customer experience position where you'll be equally comfortable talking to a frustrated subscriber and fixing their account on the spot. Beyond the day-to-day, you'll be a key feedback loop into the wider business, flagging retention risks, recurring issues and customer insight t

Multilingual Customer Experience Consultant. You'll be the friendly, knowledgeable voice supporting customers in. Every interaction is about making the lottery experience smooth, fun and memorable.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Experience designing and embedding customer journeys within a B2B environment. You can work with customers to deliver exceptional experiences and outcomes.

Experience using tools like Intercom or similar customer support platforms. You’ll be trusted to handle customer queries, identify opportunities for improvement, and help us deliver a consistently high-quality experience. Proven experience in a customer-facing role (ideally within insurance, finte

Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance-related organisation. Customer Experience Specialist (UK). We’re looking for a highly organised and detail-oriented Customer Experience Specialist to join our insurance contact cen

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Key Tasks:Support your customer bas

Customer Service Supervisor, Volunteer Experience Team - Temp (up to 12 months)Salary: c.

A leading fragrance house in Greater London is seeking an Operations Director to enhance its manufacturing and logistics operations, as well as the Customer Service function. Ideal candidates will have over 8 years of hands-on experience in consumer businesses, particularly in DTC/e-commerce, and po

At Updoc, we’re shaping the future of healthcare and we’re looking for a customer experience specialist to join our team and help us build operations and technology that connects patients, doctors, medical professionals, and pharmacies across the country. Interacting with customers and external

A leading housing services provider in Greater London is seeking a Head of Customer Experience to lead their customer engagement and experience strategy. The ideal candidate will have extensive experience in managing diverse teams and driving customer-centric improvements while upholding the values

An innovative employee experience company in London is seeking a Head of Support to lead a global support function, enhancing customer success for their SaaS platform. The ideal candidate will have significant experience in a SaaS environment and strong leadership skills.

A leading retail company in London is seeking individuals to create a unique and inspirational customer experience while maintaining store operations. Responsibilities include building relationships with customers, ensuring merchandising standards, and utilizing customer care resources.

A leading supermarket chain in Greater London seeks an experienced Store Manager to drive operations and deliver exceptional customer experiences. The ideal candidate should have experience in retail operations and a commitment to enhancing the customer journey.

A leading home improvement retailer in Wolverhampton is looking for a customer-focused team member to assist customers and maintain store order. Ideal candidates should have experience in customer-facing roles with strong communication skills. Responsibilities include ensuring high customer service

A global technology partner seeks a Customer Experience & Digital Transformation Sales Leader in London. The role involves building a robust sales pipeline, consulting with stakeholders across sectors, and implementing innovative customer experience strategies.

Ideal candidates will have strong customer service skills and previous team leadership experience. A leading car wash service in Greater London is seeking a Shift Lead to enhance customer engagement and efficiency in operations. The successful candidate will greet customers, manage vehicle direction

The ideal candidate has over 3 years of experience in customer support or a similar role, is skilled in SQL, and thrives in a dynamic environment. A London-based technology company is looking for a Customer Experience Engineer to join their team.

This role requires prior frontline customer service experience and a commitment to rotating shifts, which may include weekends and public holidays. A customer service company in Greater London is seeking an individual to manage the Information Counter, handle customer enquiries, and assist with prom

Candidates must have experience in retail environments and demonstrate effective leadership skills, ensuring a high standard of store presentation and customer engagement. Responsibilities include overseeing store operations, achieving sales targets, and inspiring a team to deliver exceptional custo

A mobile-first employee experience platform is seeking a Head of Support to lead its global support function. The role involves managing a high-performing team, setting quality standards, and driving customer success while fostering operational excellence. Candidates should possess significant exper

A prominent business in sustainability located in the UK seeks a Head of Service Delivery to lead the customer experience function. The ideal candidate will have a strong leadership background in service delivery, proven experience in optimizing customer journeys, and solid project management skills

We’re looking for a Customer Experience Manager ( with experience in financial or insurance services) to take ownership of end-to-end customer journeys, ensuring experience is embedded into every stage of delivery. This is a high-impact role where you’ll sit at the centre of customer experience,

A leading organization in medical devices is seeking a Customer Experience Manager to enhance customer satisfaction by using data-driven insights. The ideal candidate should hold a Bachelor’s degree in a relevant field and have proven customer experience management skills. This role involves monit

A leading utility company based in the UK seeks a Billing Journey Manager to enhance the customer billing experience over a 13-18 month term. The role involves leading cross-functional teams, mapping customer journeys, and developing strategic improvements. Candidates should have strong collaborativ

A leading licensed moneylender in Greater London is looking for a Loan Officer to enhance customer experiences. Responsibilities include responding to inquiries, resolving customer concerns, and maintaining records.

A leading global consulting firm is seeking a Customer Experience & Contact Platform Consultant to deliver innovative customer service solutions. The successful candidate will contribute to multi-disciplinary teams, support the design of cloud-based platforms, and shape customer-first transformation

Responsible for our two key customer engagement channels; the Connect contact centre, based in Essex, and Ark customer App - ensuring they develop in line with the customer experience strategy and deliver on the best in class ambition. Pinnacle Group are looking for an exceptional Head of Customer E

Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximize value from customer interactions. Customer Experience & Contact Platform Architect - Manager. Shape and deliver transformational customer platform solutions for clients w

A global retail company is seeking a Key Lead to ensure customers receive a quality in-store experience. Ideal candidates should have a high school diploma and at least one year of retail experience.

You will drive exceptional customer experiences and business performance while maintaining a collaborative environment. Ideal candidates will possess management experience in an optical setting, be customer-focused, and inspire others.

A bold customer experience strategy that puts customers at the heart of everything we do. Group Customer Experience Director. As the strategic lead for customer experience, you’ll use insight, data, and digital transformation to elevate satisfaction, trust, and engagement.

In this customer-facing role, you'll engage with customers, providing tailored advice and enhancing their shopping experiences.

A leading retail company in Greater London is seeking customer-oriented team members to deliver exceptional service. Responsibilities include educating colleagues about products, managing customer complaints, and developing a personal client base.

A leading retail perfume company in Greater London seeks a passionate Sales Advisor to create outstanding customer experiences. Responsibilities include greeting customers, providing expert perfume advice, and working within a supportive team to achieve store targets.

A leading financial institution in the United Kingdom is seeking a Vice President of Service Design to champion cutting-edge service design and enhance customer experiences. The ideal candidate has proven experience in service design and a strong ability to work collaboratively in a fast-paced envir

As a Customer Experience Specialist, you'll be at the heart of our fitted furniture Design Centre, delivering outstanding service while helping customers bring their ideas to life. Come and join us today, if you're motivated, enthusiastic, and passionate about design and delivering outstanding custo

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

A leading transportation organization is seeking an Experience Design Manager to enhance passenger, employee, and retailer experiences. This role involves leading the development of customer propositions and journey maps, running engaging workshops, and collaborating with partners to implement natio

The ideal candidate will have extensive experience in Agile frameworks, strong skills in Jira and Monday.

Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions. As a Customer Experience & Contact Platform Architect - Manager, you will:. Work in a technical capacity contributing through hands‑on

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce

The ideal candidate has over 2 years of experience in customer support or e-commerce operations, demonstrating excellent communication and attention to detail. A dynamic tech company in Greater London is seeking an Operations & Customer Experience Coordinator. In this role, you will oversee service

This role focuses on AI solutions in customer experience, driving innovative strategies in collaboration with account executives. The ideal candidate possesses over 12 years in software, cloud, or AI, with proven experience in AI-powered customer solutions. Join a team dedicated to transforming cust

A retail company located in Greater London is seeking a Customer Host Supervisor to lead the team and deliver exceptional customer experiences.

A leading retail company in Greater London is seeking a Retail Assistant to provide exceptional customer service for a major High Street brand. Ideal candidates will be customer-focused, team players with strong communication skills, dedicated to maintaining a positive brand image.

A professional services firm in the UK is seeking a Customer Experience Design Consultant with over 2 years of relevant consulting experience. The role involves designing personalized customer journeys, utilizing platforms like Pega CDH, and collaborating with project teams to enhance customer engag