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Sales Manager / Customer Relationship Manager (CRM) Hallmark Luxury Care Homes, Banstead (Circa 90 bed Care Home) England, United Kingdom (On-site) Hallmark Care Homes is a family-run provider of luxury care homes across the UK. We understand the importance of nurturing relationships and all of our care is person centred around family values . We have 22 luxury care homes across England and Wales and growing organically. Customer Relationship Manager ( Sales Manager) • Engaging with prospective new Residents and/or family members, ensuring we are sharing knowledge and matching the most suitable service offerings., • Working with existing Residential agreements, ensuring the offering remains in line with and exceeds expectations., • Engaging with new leads and enquiries, providing a warm and engaging response in a timely and professional manner., • Working closely with the Central Support Marketing team, ensuring you represent the Brand and use the tools and assets available and in line with the Corporate marketing strategy., • Work towards ensuring the home has full occupancy, working against monthly targets to ensure the home is on track to being full., • Generating referrals and interest in the local community, increasing brand awareness to potential new audiences around the luxury offering, • Working collaboratively as part of the Homes leadership team. What we need from you • Experience of working in a B2C sales environment., • A warm, engaging and empathetic approach to sales in a high end / luxury service environment., • Flexibility - We do host open evenings or weekends and or social events outside of work hours, we would want the right person to be autonomous for owning their role., • A genuine reason or passion for wanting to work in the Care Home industry and the amazing family culture that brings. Hallmark Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team email to

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: East Croydon 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: The purpose of this role is to drive and develop the people strategy for our Head Office team. Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor the Head Office Senior People Manager will support members of the Exec, Heads of Department and Line Managers to develop the capability of their people. They will also provide credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement. Alongside this team you’ll also manage the team who make our office a great place to work, including our concierge and café teams. And because you’re great at problem solving you’ll work with our ER Manager and Advisor making sure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases. A typical day in this role includes: -Making sure the vital basics are covered and our HR processes are correctly managed. -Delivering exceptional People support and guidance communicated in a simple way that supports the business aims. -Actively manage ER issues and support on escalations as required. -You’ll be able to spot the best resolution and be able to apply our policies fairly whilst also thinking how we can continually improve. -You’ll manage our PDR and Succession planning activities, creating meaningful actions. -Working with Internal Communications you’ll ensure the wider team is kept up to date and engaged. -You’ll partner with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment. -Representing the needs of the internal customer in various project groups to ensure we get it right first time. -Managing the Head Office Development budget and Strategy/Team development events during the year. This job is a good fit for you if: -You enjoy being a true generalist and delivering on projects -You can add value through great questioning and getting to the root of a problem -You understand how to build strong relationships -You can work at a fast pace and make decisions when things can change quickly -You are great at spotting the unintended consequences of decisions and getting ahead of them -You are motivated by the latest thinking and by sharing your knowledge with your peers -You get satisfaction though seeing projects come to fruition What you’ll need to succeed: -You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding -You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them -You’ll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience. 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

You'll need experience in a fast‑paced retail environment and confidence in navigating employee relations. A leading supermarket chain is seeking a Store Manager to lead a Convenience Store in Sutton. The ideal candidate will be accountable for delivering exceptional customer service, managing bud

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. This is an excellent opportunity for a driven Customer Relations Manager to join a growing elderly care provider in a newly created regional role with real influence over occupancy

Sales Manager / Customer Relationship Manager (CRM). Customer Relationship Manager ( Sales Manager). We understand the importance of nurturing relationships and all of our care is person centred around family values.

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, ca

Customer Relationship Manager ( Sales Manager). Sales Manager / Customer Relationship Manager (CRM). We understand the importance of nurturing relationships and all of our care is person centred around family values.

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. Customer Relations Manager | Regional Role | Growing Elderly Care Provider. The Customer Relations Manager will play a pivotal role in representing the organisation externally, sup

A growing elderly care provider is seeking a Customer Relations Manager for a newly created regional role in the East Midlands. This position focuses on enhancing admissions performance and building relationships across multiple care homes.

Mode Search are partnering with a global luxury retail brand in their search for a Customer Relations Team Manager to join their team. Working closely with senior leadership, the CRC Team Manager will lead and develop a high-performing customer service team, ensuring consistent service standards, op

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. Customer Relations Manager | Regional Role | Growing Elderly Care Provider. The Customer Relations Manager will play a pivotal role in representing the organisation externally, sup

A leading IT services company in the United Kingdom is seeking a Customer Relations Manager to oversee client accounts and ensure satisfaction through effective communication and service delivery.

Apply today to become our Dual Site Customer Relations Manager in Hertfordshire. Dual Site Customer Relations Manager | Hertfordshire | 40 hours per week | £36,000 per annum + bonus. We’re looking for a Dual Site Customer Relations Manager to cover two care homes in Hertfordshire: White House in

Construction Project Manager & Customer Relations Specialist. Excellent customer relations skills with the ability to handle inquiries and concerns professionally. Maintain strong relationships with clients, ensuring satisfaction and repeat business.

Celsius Graduate Recruitment are currently recruiting for a number of Graduate Customer Relationship Managers for our client at their Head Office in Fleet Street, Central London. As a Graduate Customer Relations Manager, you will undergo extensive training in the specialism that you are most suited

Apply today to become our Dual Site Customer Relations Manager in Hertfordshire. Dual Site Customer Relations Manager. This role is more than just a customer-facing position; it’s a chance to genuinely support families at one of the most important moments in their lives.

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. This is an excellent opportunity for a driven Customer Relations Manager to join a growing elderly care provider in a newly created regional role with real influence over occupancy

The Customer Relations Manager acts as the key point of contact for customers as they move through the Taylor Wimpey Customer Journey from the point they are introduced to their finished home prior to legal completion until they have settled into their new home (typically 8-weeks). The Customer Rela

The Customer Relations Manager acts as the key point of contact for customers as they move through the Taylor Wimpey Customer Journey from the point they are introduced to their finished home prior to legal completion until they have settled into their new home (typically 8 weeks). The Customer Rela

A family-owned care provider in Hertfordshire is seeking a Dual Site Customer Relations Manager to support two care homes. You will conduct personalized tours, maintain community relationships, and collaborate with care teams to ensure a smooth experience.