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Job Title Office Administrator Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Cradley Heath Our Company Doocey Traffic Management is a specialist division of the Doocey Group, providing high-quality traffic management services to support critical infrastructure, utility and civil engineering projects nationwide. Our teams are trusted to deliver safe, efficient solutions in fast-paced, high-pressure environments, for both internal and external customers. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. As part of the wider Doocey Group, we combine decades of industry knowledge with modern technology to keep people, projects and communities moving safely and smoothly. The Role As an Office Administrator at Doocey Traffic Management, you will be responsible for supporting the day-to-day running of the office, ensuring all administrative processes are carried out in a professional, accurate and efficient manner. You will act as a key point of contact for customers, operatives and management, ensuring information is communicated clearly and in a timely manner. You will contribute to maintaining high standards of organisation, compliance and customer service, helping to ensure the smooth delivery of traffic management operations and a positive experience for clients and stakeholders. Responsibilities • Support the effective running and continuous improvement of all office procedures, ensuring administrative systems are efficient, compliant and aligned with company standards, • Accurate process customer orders onto the company database, ensuring all relevant job details, cost codes, site information and scheduling requirements are correctly recorded, • Liaise with operational teams to ensure job information is complete, up to date and communicated clearly to relevant departments, • Assist in producing operational and performance reports, unclouding compiling data on completed works, resource allocation, invoicing support and KPI tracking, • Support management with data analysis to help monitor productivity, project delivery and commercial performance, • Maintain accurate and up-to-date customer records, ensuring documentation, correspondence and contractual information are stored correctly and in line with company procedures, • Handle incoming telephone calls and email enquiries professionally, directing queries appropriately and providing timely responses to customers, suppliers and site teams, • Assist with document preparation, filing (both electronic and hard copy) and general office organisation, • Provide administrative support to senior management and operational teams as required, • Carry out ad hoc administrative duties to support the wider business, particularly during busy periods The Person • Highly organised, • Proactive and self-motivated, • Detail-oriented, • Calm under pressure, • Professional and reliable, • Strong communicator, • Team-focused, • Flexible and adaptable Technical Skills & Experience • Must have previous experience as an Office Manager/Administrator or similar role, • We have a strong preference for someone who has experience working in an SME or in the construction/civil engineering industry, • Proficient in Microsoft Office applications, particularly Outlook, Word and Excel, with the ability to produce professional documents and manage spreadsheets confidently, • Experience using database systems, • Knowledge of New Roads and Streetworks Act regulations would be advantageous but not essential Qualifications & Training • GCSEs Grade 4-9 or equivalent Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: • HR Administrator - £27,000+, • HR Assistant - £30,000+, • HR Officer - £35,000+, • HR Advisor - £38,500+ How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. • Accredited by the Chartered Institute of Personnel & Development (CIPD), • Covers recruitment, employee relations, HR systems, and more Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. You’ll get: • A professionally written, HR-focused CV, • Job-matching advice tailored to your experience and location, • Application support, interview prep, and mock interviews Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee:If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

As Customer Service Administrator - Rest of World and UK Trade, you will play a key role in delivering an excellent customer service and sales order management experience for our UK Trade and Rest of World dealer network, ensuring enquiries and sales orders are handled accurately, efficiently, and p

Headstock Group is recruiting a Sales & Service Administrator to help develop its Customer Support team. As part of the Sales and Customer Support team, you will be responsible for providing high quality service and returns assistance to both business partners and end users.

Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: £26,938 - £28,609 + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm * Early Shift: 8:30am - 17:00pm * Mid Shift: 9:00am - 17:30pm * Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: * Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. * Use My Policy systems to enter customer data to a high standard of accuracy. * Validate and process new customer accounts assisting customers with any account related enquiries. * Maintain a strong and up to date working knowledge of all processes relating to relevant products and services. * To work collaboratively with your peer group and other colleagues sharing best practice. * When appropriate, seeks opportunities to add value to the customer and build customer loyalty through the promotion of My Policy products and services. * Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained. * Establish and communicate high standards of customer service in line with the company's values and culture. * Establish and communicate high standards of customer service in line with the company's values and culture. * Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success. * Maintain effective working practices in a team environment, ensuring that compliance and service delivery standards are in line with quality and compliance framework and regulatory requirements. * Contribute to an open and honest culture within teams through collaborative and supportive working. * Support a culture of continuous improvement for Customer experience, and operating systems. * Liaise with relevant stakeholders across the business to instigate and influence positive change. What we're looking for: * Strong Communicator * Effective decision maker in a fast-paced environment * Individuals who have a passion and commitment to providing quality Customer Service * Team Player * Able to prioritise workloads to meet challenging deadlines and ability to multi-task and self-organise. * Pro-active and well organised * Adaptable * Computer literate and proficient in MS Office suite * Accuracy and attention to detail * A desire to develop own skill sets Additional Information: All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered

Smile Education are currently recruiting for a school experienced administrator to start immediately for a school in Dudley. The successful applicant will be carrying out general administrative tasks such as signing visitors in and out of school in line with safeguarding policies, updating the school CRM system, and dealing with general queries. Applicants must have exceptional communication skills, both written and verbally, and have previous experience in using SIMS, CMIS, ARBOR or BROMCOM. This is a fantastic opportunity to join a friendly and lively school office team. The expected salary range for the role is between £14-£16 per hour, depending on experience. Duties and Responsibilities: Day to day attendance monitoring Updating student records Previous experience using SIMS software system Maintain accurate pupil attendance records Provide administrative support as and when required Present data to senior leaders Need to be highly organised Have excellent interpersonal skills Have previous school attendance/administration experience Be highly motivated, professional and forward thinking • Have proficient computer skills including experience with SIMS Demonstrate excellent communication and customer service skills Be able to form positive relationships with all staff and parents Require knowledge of school attendance procedures What to expect from applicants? We would like applicants to have prior experience working in an administrative role. Experience in using SIMS/CMIS/BROMCOM/ARBOR is essential. Why work with Smile Education? Smile Education are an agency with a difference. We are education specialists, with a proven record of assisting both experienced Teachers and Leaders, in addition to those starting their career. We are able to provide training and CPD opportunities and are proud to work with some of the largest academies trusts within your local area. We’re passionate about finding the perfect role for you! To be successful in your application, you should have experience in one or more of the following: An experienced office Administrator Have prior experience in using SIMS or CMIS/BROMCOM/ARBOR Available to join the team until the end of the academic year. We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications. We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications

Looking for a new role where you can grow, develop, and be part of a friendly, supportive team? Pertemps is recruiting a Sales Administrator to join our expanding client in Tipton. This role is perfect for someone with a positive attitude, strong work ethic, and an open approach to learning and problem-solving. Key Responsibilities: Process sales orders efficiently and accurately Answer telephone calls and provide excellent customer service Raise purchase orders as required Support the team with general administrative tasks The Ideal Candidate: Excellent attitude and willingness to learn Strong communication skills Superb telephone manner Ability to work independently and as part of a team Hours & Pay: Monday – Thursday, 9:30am – 4:30pm (30 min lunch) £12.21 per hour No Fridays – enjoy your long weekends! Why Join Us: Immediate start available for the successful candidate Be part of a growing, approachable, and supportive team How to Apply: Send your CV today to be considered for this exciting opportunity

Sales Operations Administrator Salary: £25,000-£35,000 (depending on experience) Location: Stourbridge Hours: Monday-Friday, 9am-5pm (flexible working start/finish considered) Benefits: Generous Holidays | Pension | Free Parking | Training & Development | Modern Office | Progression Pathway | A great opportunity for someone who enjoys problem‑solving, working with data, and supporting customers and suppliers. Whether you're early in your career or already experienced, this role offers stability, variety, and the chance to develop strong commercial skills within a friendly, supportive team. You'll join a successful international business with a modern office environment, full training, and a clear route to grow into more responsibility. What You'll Be Doing Processing sales orders, invoices and coordinating deliveries Communicating with suppliers and customers by phone and email Supporting pricing work, cost calculations and margin checks Monitoring stock levels and raising purchase orders Maintaining accurate product, customer and CRM records Providing confident, professional customer service Contributing to continuous improvement as you gain experienceWhat We're Looking For We welcome applications from both trainee‑level and experienced candidates. Confident communicator with a clear telephone manner Strong numeracy and good Excel skills Detail‑driven, organised and comfortable working with data Positive attitude, willingness to learn and proactive approach Experience in a B2B office environment is helpful but not essential A desire to take on responsibility once trained A good academic background - such as A‑levels, a strong college record, or a degree - demonstrating solid written communication, analytical thinking and the ability to learn quicklyThis role suits someone who enjoys variety, takes pride in accuracy, and wants to build a long‑term career in commercial operations. Why You'll Love This Role A varied commercial role with plenty of learning opportunities Flexibility Clear progression pathway into senior admin, commercial or operations roles Supportive team that invests in your development Modern workspace, free parking and a friendly culture Stability, long‑term prospects and opportunities to growRegister Your Interest To apply for this Commercial Coordinator role, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on (phone number removed). Job Reference: 4253KBC - Sales Operations Administrator Glen Callum Associates specialises in commercial recruitment, connecting exceptional talent with leading organisations worldwide. We are committed to creating diverse and inclusive workplaces and welcome applications from all backgrounds. If you need adjustments during the recruitment process, just let us know. Note we are not able to provide sponsorship for this role

Customer Service Administrator. My client is seeking a Customer Service Administrator to join their team in Bromsgrove! This is a fantastic opportunity for an ambitious individual looking to kickstart their career in account management. Understand client needs and requirements to ensure the best ser

Our client is a leading UK passive fire protection company and they are looking for an estimating administrator / customer service advisor to join their thriving team in Peterborough on a full time permanent basis. Estimating Administrator / Customer Service Peterborough. Strong communication / Cust

As we continue to expand, we are looking for a proactive and efficient Customer Service / Administrator to join our remote team. Customer Service / Administrator - Remote at Trade Prices Direct. Proven experience in customer service or administrative roles.

Temporary Administrator / Customer Service Advisor. Temporary Administrator / Customer Service Advisor. Temporary Administrator / Customer Service Advisor.

A leading integrated supply chain company in Telford is seeking a Customer Service Administrator for a full-time permanent position. This role involves coordinating responses to customer requests, resolving queries, and supporting operational teams.

We are seeking a detail oriented and customer focused Customer Service & Order Processing Administrator to join our fast paced team. You will play a vital role in delivering exceptional customer service and maintaining high‑quality standards within a regulated industry. In this role, you will effi

Customer Service/Office Administrator. Receiving and processing emails from Customers, categorise by Customer type and process accordingly. Provide administrative support for customers allowing them to log in to the website and customer portals.

Requirements for this Customer Service Export Administrator role:. Customer Service Export Administrator. Main Duties of this Customer Service Export Administrator role:.

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently. Working as a Data Entry Administrator / Custome

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently. As a Data Entry Administrator / Customer Servic

A leading recruitment partner in engineering is seeking a detail-oriented Customer Service Administrator in Essex. This hybrid role requires managing customer inquiries and processing orders while ensuring high standards of service.

Our manufacturing client is currently looking for x2 customer service assistants to join their growing business. This is a customer service / office-based role which will involve the following duties:. The ideal candidate will have good PC and customer service skills.

A recruitment agency is looking for a Sales Support & Customer Service Administrator in West Molesey. Candidates should have prior experience in administration or customer service, excellent communication skills, and proficiency in Excel. This hybrid role involves managing customer enquiries, suppor

Deliver consistent, high-quality customer service via phone, email, and letters. Customer Services - Card & Payments. To provide exceptional customer service and support within the Card & Payments team, ensuring accurate, timely, and compliant processing of workflows.

Customer Service Administrator. Act as a backup for other Customer Service Administrators as needed. The successful candidate will have strong customer service or sales administration experience, and be capable of working in a fast paced working environment.

A logistics company in Crewe is looking for a Customer Service Export Administrator. This role involves processing customer orders, handling documentation, and providing excellent service support.

A financial services provider in the UK is seeking a Customer Service Administrator - Pensions to manage customer accounts effectively. Ideal candidates should have experience in pension processing and possess excellent customer service skills. This critical role ensures compliance and delivers exce

Excellent communication and customer service skills. Manpower are looking for an experienced Customer Administrator for a longer-term, maternity cover role. Support customers with complaints and issues, providing solutions and timely follow-up.

We are seeking a dynamic, detail‑oriented Customer Service Administrator to support the customers services team in Retail, E‑commerce/Web, Stockist, Distributor, and International Sales channels. Temporary Customer Service & Operations Administrator. Provide flexible support across customer serv

Customer Service Administrator – Property Surveys. Professionally present and sell their services to secure bookings. Is commercially aware and confident in selling professional services.

As a Sales & Customer Service Administrator in South East London, you will play a key role in ensuring smooth day-to-day operations across our sales and customer support functions. The Best Connection are proud to be working alongside our client, a leading wholesaler brand, to recruit a Sales & Cust

Spanish-Speaking Customer Service Administrator (Temporary Contract). We are seeking a Spanish-speaking Customer Service Administrator to support our team on a temporary basis. Strong customer service or administrative background.

Customer Service & Administrator. Customer Service & Communication. Deliver excellent customer service and follow up on orders, fulfilment, and delivery queries.

Customer Service Administrator. CMD Recruitment is proud to be supporting this global business, who are a market leader in their field, who are currently recruiting for a Customer Service Administrator to join a busy office-based team in Melksham. Previous experience in a customer service, administr

A property valuation firm in Derby is seeking a Customer Service Administrator to join their booking team.

The position involves switching between customer service and logistics tasks based on operational priorities while maintaining a high standard of accuracy and service. Logistics and Customer Service Administrator. Logistics and Customer Service Administrator.

MondaytoFriday:9:00am–5:30pmandoneSaturdaypermonth:10:00am–4:00pm(rotabasis).The successful candidate will have experience in (preferred but not essential).

Join a forward-thinking company as a Sales Administrator, where your role will be pivotal in delivering exceptional customer service and ensuring smooth order processing. You'll manage customer enquiries, generate necessary paperwork, and coordinate deliveries, all while working in a supportive envi

Skills Required for the Customer Service Administrator:. Key Accountabilities of the Customer Service Administrator. Customer Service Administrator.

We're working with a friendly and growing business looking for a Customer Service Administrator to join their team. Job Title: Customer Service Administrator. Previous experience in a customer service or office‑based support role.

The Customer Service Administrator proactively communicates with clients and care platforms to ensure client satisfaction continues after-sales. Comply with the high standards of Cartier sales and service while respecting Cartier Customer Service processes & policies of the Maison. Implement Custome

We are looking for a Customer Service Administrator to take care of our customers' requirements. Customer Service Administrator. What you would do as our Customer Service Administrator.

Are you a proactive and detail-oriented administrator with a passion for delivering excellent customer service? One of the UK's leading residential property developers is looking for a Customer Service Administrator to join their dynamic team in Peterborough on a 1-month temporary contract. Customer

Temporary to Permanent Customer Service Administrator. We are seeking a reliable, proactive Administrator to join a welcoming and supportive team. Support customers through forms, documents, checks, and accessibility needs.

Customer Service Administrator. Customer Service Administrator. As a Customer Service Administrator, your role will be central to the smooth running of the centre.

Join a vibrant and friendly organization as a Customer Service Coordinator or Sales Administrator! This role offers a fantastic opportunity to enhance customer experiences while working closely with a dedicated support team. You will be responsible for processing orders, managing customer data, and

Customer Service Administrator - Property Surveys. Professionally present and sell their services to secure bookings. Is commercially aware and confident in selling professional services.

We are very excited to be recruiting a Customer Service Administrator to work for a fast‑paced business in the West Midlands. The role of the Customer Services Administrator is to support an external sales team. Sales, Customer Service, and Administrative.