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Role: Operations CoordinatorLocation: Cradley Heath - fully site basedHours of work; 7.30am-4pm Monday to FridaySalary: £ My client are a fast growing, dynamic roofing specialist, who provide roofing solutions to residential and commercial customers throughout the Black Country and Birmingham. The Role: They are seeking an experienced and highly organised Operations Coordinator to join their core team. This is a varied, full-time position where no two days are the same. This role is crucial in ensuring that the administrative processes run smoothly and efficiently, coordinating project logistics. The ideal candidate will possess strong organisational skills, a keen eye for detail, and a proactive approach to problem-solving, contributing to the overall success of the organisation. Key Responsibilities: * • Coordinate and oversee daily office operations, ensuring all administrative activities run smoothly, efficiently, and to a high standard., • Maintain organised workflows, proactively addressing and communicating any issues or delays to keep projects on track., • Deliver exceptional customer service by managing enquiries from clients, suppliers, and staff through both telephone and written communication., • Arrange and schedule materials, skips, and scaffolding across multiple projects, ensuring timely delivery and resource availability., • Provide regular updates to customers throughout each stage of their project, ensuring clarity and confidence in the process., • Communicate daily with the Operations Manager to support planning, decision-making, and operational continuity. What We're Looking For: Proven experience in an administrative or operations management role is essential (construction/roofing experience is a big plus) Positive, enthusiastic, and self-motivated individual Confident communicator - excellent phone etiquette and communication skills, both written and verbal. Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. Ability to work independently as well as part of a team, demonstrating leadership qualities where needed. Able to handle pressure and the occasional tricky customer Willing to learn and grow with the business and be a key contributing team member Benefits:, • 20 days holiday plus bank holidays, • Stakeholder pension scheme, • Quarterly Team Events, • Free parking This is an exciting opportunity to join a fast growing company so if you wish to be considered, please email your cv to or call me on .

Job Title Fleet & Plant Hire Coordinator Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Plant Hire is a core division of the Doocey Group, delivering high-quality plant and equipment solutions to support critical infrastructure, utility, and civil engineering projects nationwide. With a modern, well-maintained fleet and a commitment to operational excellence, we provide reliable, responsive, and compliant hire services to a wide client base which includes the wider Doocey Group. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. We operate in a fast-paced, performance-driven environment and are seeking individuals who share our commitment to quality, safety, and service. The Role As a Fleet & Plant Hire Coordinator, you will be responsible for managing the daily operations of equipment across Doocey Plant Hire, supporting both our internal construction projects and external customer hires. This role differs from a traditional plant hire environment, as you will coordinate plant allocation to meet the demands of our in-house construction teams alongside third -party clients. The role involves managing equipment availability, prioritising internal and external requirements, arranging deliveries and collections and liaising with customers to fulfil their hire needs. You will ensure that all machinery is maintained, inspected and fit for use, while accurately tracking its location, utilisation and service status. This role would suit someone who has progressed from a hands-on site-based plant role into a coordination or planning position. Responsibilities • Coordinate the allocation of plant and fleet across internal construction projects and external hire customers, ensuring efficient utilisation, • Manage all on/off hire processes, ensuring systems are accurately updated in line with operational activity, • Arrange equipment deliveries, collections and exchanges, liaising with suppliers and transport to meet project and customer requirements, • Act as a central point of contact for breakdowns, ensuring issues are logged and responded to within SLAs, while keeping stakeholders informed, • Liaise with workshop staff and suppliers to coordinate repairs, servicing and maintenance of plant and fleet, • Monitor and manage cross-hire equipment, reviewing usage and identifying opportunities to off-hire or optimise fleet efficiency, • Maintain accurate fleet records, including inspections, handovers, tracker performance and compliance data, • Coordinate with external suppliers to raise orders, resolve invoice queries and damage charges and escalate issues were required, • Communicate regularly with Contract Managers and internal teams to provide updates on plant availability, breakdowns and operational status The Person • Highly organised and detail-oriented, • Proactive and decisive, • Strong communicator, • Resilient under pressure, • Problem-solver, • Commercially aware, • Team-focused with a collaborative approach, • Adaptable and flexible Essential Background This role is best suited to candidates with hands-on experience working with plant within a construction, civil engineering or groundworks environment, combined with experience in plant or fleet coordination. We are particularly interested in individuals who have operated or worked closely with plant on-site and understand how equipment is used in practice, as well as how it is managed operationally. Applicants should have experience working within a construction or civil engineering environment where plant supports internal projects. Candidates from plant-hire only business will only be considered if they can demonstrate hands-on, site-based knowledge. Technical Skills & Experience • Experience working with plant in a construction, civil engineering or groundworks environment, • Experience in a Fleet & Plant coordination, planning or hire role, ideally supporting live construction projects, • Strong practical understanding of how plant is used on-site across different phases of work, with the ability to apply this to planning and allocation, • Experience allocating plant and fleet to meet the demands of internal construction projects, balancing operational priorities alongside external hire requirements, • Experience coordinating breakdowns and maintenance within time-critical, site-driven environments, • Good understanding of fleet compliance, servicing schedules, inspections and plant safety requirements within a construction setting, • Experience liaising with suppliers to resolve queries relating to hire, repairs and associated costs, including damage charges, • Confident using plant/fleet management systems and maintaining accurate, real-time operational records Qualifications & Training • A comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint and Excel, • GCSEs Grade 9-4 or equivalent Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary. If you wish to have your data removed at any point, please contact .

Our well-established client within the commercial interiors sector is seeking a Contracts Coordinator to join its busy office team. With decades of experience delivering high-quality installation projects, the company offers a supportive environment and opportunities to develop within a growing business. This role is key to ensuring the smooth coordination and delivery of projects from order stage through to installation. Key Responsibilities • Coordinate projects between clients, suppliers, and installation teams, • Finalise project specifications and arrange material procurement, • Support the contracts team in delivering projects on time and within budget, • Monitor project progress, timelines, and costs, • Track variations, updates, and client instructions, • Maintain accurate project documentation and contract records, • Assist in resolving any issues arising during project delivery, • Liaise with warehouse and site teams to ensure materials and information are ready for installation Skills & Experience • Previous experience in project coordination or project management, • Experience within the construction or interiors sector is advantageous, • Strong communication skills with a professional and approachable manner, • Highly organised with excellent attention to detail, • Ability to work effectively in a fast-paced environment, • Competent in Microsoft Office, • Reliable, punctual, and eager to learn and develop What’s on Offer • Employee wellness scheme, • Company pension scheme, • Working hours Monday to Thursday 8am to 5pm, Friday 8am to 4.30pm Immediate opportunity for the right person

FREE Replacement - Customer Service Coordinator Salary: £28,000 plus bonus (rising to £29,000 after probation) Hours: Monday-Friday, 08:30-17:00 (37.5 hours per week) Location: Halesowen - 100% office-based Benefits: Great bonus scheme, Free on-site parking, pension scheme, competitive holiday allowance, and more Looking for a role that combines stability, variety, and a friendly team environment? Join a global manufacturing business with an outstanding reputation. This company is a leader in the building industry and continues to invest heavily in research, development, and sustainability initiatives. We're seeking a Customer Service Coordinator to join our vibrant and relaxed team in Halesowen. This is not a call centre role - you'll handle a mix of customer enquiries and administrative tasks, ensuring every client receives exceptional service. What you'll be doing: Processing sales orders from phone and email requests Managing the shared email inbox and making proactive calls for missing details Raising invoices and obtaining purchase order numbers Tracking deliveries and checking stock levels Handling complaints professionally and resolving issues promptly Liaising with multiple internal departments Performing general admin tasks such as scanning and filingWhat we're looking for: Ideally based locally Previous experience in telephone-based customer service or administration Confident using general IT packages Excellent communication skills and a professional telephone mannerWhy join us? Work for a global leader with a strong reputation Enjoy a friendly, supportive team environment Benefit from free parking, pension scheme, and competitive holiday allowance Receive a discretionary bonus and salary increase after probationReady to take the next step? Apply today with your CV only - no cover letter required

Job Title Fleet & Plant Hire Coordinator Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Plant Hire is a core division of the Doocey Group, delivering high-quality plant and equipment solutions to support critical infrastructure, utility, and civil engineering projects nationwide. With a modern, well-maintained fleet and a commitment to operational excellence, we provide reliable, responsive, and compliant hire services to a wide client base which includes the wider Doocey Group. As a family-run business with over 40 years of industry experience, we are built on strong the Black Country values of professionalism, integrity, and a dedication to high standards. We operate in a fast-paced, performance-driven environment and are seeking individuals who share our commitment to quality, safety, and service. The Role As a Fleet & Plant Hire Coordinator, you will be responsible for managing the daily operations of equipment across Doocey Plant Hire, supporting both our internal construction projects and external customer hires. This role differs from a traditional plant hire environment, as you will coordinate plant allocation to meet the demands of our in-house construction teams alongside third -party clients. The role involves managing equipment availability, prioritising internal and external requirements, arranging deliveries and collections and liaising with customers to fulfil their hire needs. You will ensure that all machinery is maintained, inspected and fit for use, while accurately tracking its location, utilisation and service status. This role would suit someone who has progressed from a hands-on site-based plant role into a coordination or planning position. Responsibilities • Coordinate the allocation of plant and fleet across internal construction projects and external hire customers, ensuring efficient utilisation, • Manage all on/off hire processes, ensuring systems are accurately updated in line with operational activity, • Arrange equipment deliveries, collections and exchanges, liaising with suppliers and transport to meet project and customer requirements, • Act as a central point of contact for breakdowns, ensuring issues are logged and responded to within SLAs, while keeping stakeholders informed, • Liaise with workshop staff and suppliers to coordinate repairs, servicing and maintenance of plant and fleet, • Monitor and manage cross-hire equipment, reviewing usage and identifying opportunities to off-hire or optimise fleet efficiency, • Maintain accurate fleet records, including inspections, handovers, tracker performance and compliance data, • Coordinate with external suppliers to raise orders, resolve invoice queries and damage charges and escalate issues were required, • Communicate regularly with Contract Managers and internal teams to provide updates on plant availability, breakdowns and operational status The Person • Highly organised and detail-oriented, • Proactive and decisive, • Strong communicator, • Resilient under pressure, • Problem-solver, • Commercially aware, • Team-focused with a collaborative approach, • Adaptable and flexible Essential Background This role is best suited to candidates with hands-on experience working with plant within a construction, civil engineering or groundworks environment, combined with experience in plant or fleet coordination. We are particularly interested in individuals who have operated or worked closely with plant on-site and understand how equipment is used in practice, as well as how it is managed operationally. Applicants should have experience working within a construction or civil engineering environment where plant supports internal projects. Candidates from plant-hire only business will only be considered if they can demonstrate hands-on, site-based knowledge. Technical Skills & Experience • Experience working with plant in a construction, civil engineering or groundworks environment, • Experience in a Fleet & Plant coordination, planning or hire role, ideally supporting live construction projects, • Strong practical understanding of how plant is used on-site across different phases of work, with the ability to apply this to planning and allocation, • Experience allocating plant and fleet to meet the demands of internal construction projects, balancing operational priorities alongside external hire requirements, • Experience coordinating breakdowns and maintenance within time-critical, site-driven environments, • Good understanding of fleet compliance, servicing schedules, inspections and plant safety requirements within a construction setting, • Experience liaising with suppliers to resolve queries relating to hire, repairs and associated costs, including damage charges, • Confident using plant/fleet management systems and maintaining accurate, real-time operational records Qualifications & Training • A comprehensive knowledge of Microsoft Office software, especially Microsoft Word, PowerPoint and Excel, • GCSEs Grade 9-4 or equivalent Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

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