Trabajos customer service care en Reino Unido - Page 2

Quantity Surveyor with a local authority in Central London! We bring a commercial mindset to the public sector, and our Quantity Surveying team plays a vital role in ensuring that every pound spent delivers real value for our residents and leaseholders. We put local people at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient. Working together and in partnership with everyone that has an impact on the lives of our residents, we strive to learn from each other, and continually adapt. We’re a local authority with a private sector mentality, and our Quantity Surveyor team add rigour to the process of procuring contractors and consultants to work for the residents and leaseholders. Your Next RoleYou’ll be responsible for the commercial and cost management of a large-scale (£374M) capital housing investment programme, ensuring value for money, compliance, and high-quality delivery. This includes overseeing procurement, financial monitoring, contractor management, and supporting project teams from inception to completion.Key Responsibilities • Cost & Commercial Management: Oversee all financial aspects of planned works, including accurate valuation, cost control, and reporting., • Procurement Support: Assist with tendering, contract administration, and supplier performance monitoring., • Team Leadership: Line manage and develop junior commercial staff., • Stakeholder Collaboration: Work closely with procurement, operations, planning, and project management teams., • Risk & Value Management: Identify risks, analyse costs/benefits, and drive service improvements., • Contract Management: Prepare, review, and advise on contracts, claims, and variations., • Compliance: Ensure adherence to health & safety, financial, and contractual regulations.What You’ll NeedQualifications, • Degree in Quantity Surveying., • MRICS (or working towards it).Experience, • At least 5 years in cost management of large, complex programmes (preferably in housing or similar sectors)., • Experience with contract administration and EU procurement (desirable)., • Previous management or supervisory experience (desirable).Skills & Qualities, • Strong commercial awareness and attention to detail., • Excellent written and verbal communication., • Strong organisational and multitasking abilities., • Experience with financial systems (e.g., SAP) and IT., • Ability to lead, motivate, and develop a team., • Good judgement, decision-making, and a positive, proactive attitude., • Knowledge of building contracts, construction regulations, and health & safety.Values & Behaviours, • Demonstrate productivity, ambition, collaboration, and enterprise., • Commitment to equal opportunities, customer care, and high-quality service delivery., • Annual Leave: Generous leave entitlement, increasing with length of service., • Sick Pay: Enhanced sick pay provisions based on years of service., • Family Leave: Maternity, paternity, adoption, and shared parental leave with enhanced pay options., • Competitive Pay Scales, salaries are reviewed annually and progression through grades is based on performance and service., • Pension Scheme: Membership in the Local Government Pension Scheme (LGPS) which includes employer contributions and death-in-service benefits., • Interest-Free Travel Loans: For season tickets and commuting costs., • Purchase of Additional Leave: Option to buy extra annual leave., • Retail Discounts: Access to employee discount schemes., • Flexible Working: Support for hybrid and flexible work arrangements., • Training Opportunities: Access to professional development and career progression.

Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 – 17.00, Monday – Friday This is a great job for someone... We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you’ll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It’s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We’re proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection’s purpose is all about “helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one”, counting on us to be there for them when they need it most. * You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work * You will possess the ability to work within a close knit team as well as under your own autonomy * You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business * Supporting change in the business and raising suggestions for improvement Skills and experience we’re looking for * Experience in administration * Strong communication skills, via email and telephone * Ability to manage change of priorities and can organize and manage own workload * Approachable team member, able to easily build rapport with others * Excellent skills with Microsoft applications (especially Excel) What you’ll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary of £25,400 based on 35 hours a week * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga (___).

Job Role :* Refrigeration Engineer \nHours : 42.5 hours per week, Monday to Friday \n*Millers Vanguard is the UK’s premier provider of catering, and refrigeration maintenance for the hospitality industry. \n We are an industry-leading single-source solution for private and public sector catering and refrigeration support nationwide. Specialising in Preventative Maintenance, Reactive Engineering and end-to-end asset management. Our customers include Major restaurant chains, hotel chains, Correctional institutions, Schools, Airports, Care Homes, Stadia and Staff catering facilities. \nJob Description - Refrigeration\n Due to significant growth in our customer base, we are now looking to recruit experienced Commercial Refrigeration Engineer’s to join both our Reactive Engineering and planned preventative maintenance section. \n Carrying out repair and maintenance activities within capability range \n* F-Gas Certification \n* C&G electrical qualifications/experience \n* Stable work history with good engineering skills \n* Minimum City & Guilds level 2 qualified. \n* Full driving licence \n You will be fully supported by your local Field Operations Manager plus our Technical Support Desk \n* Long service awards \n* Company Pension \n Career Development\n Your induction will take place at Miller’s Vanguards bespoke City & Guilds accredited Training Academy in Bury, Lancashire (accommodation etc. As you develop in the role supported by our training programmes you will then have the opportunity to progress your way through our pay grading structure. \n Ability to commute/relocate: \n* reliably commute or plan to relocate before starting work (required)\n Job Type: Permanent \n Company pension \n* On-site parking \n Refrigeration: 3 years (required)

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

About Rightangled Rightangled is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing a seamless, safe, and efficient service to customers. We offer prescription medications, over-the-counter products, and personalised healthcare services. Role Overview We are looking for an dedicated and motivated Pharmacist Prescriber to join our team, who can work onsite. The ideal candidate will have experience working in a remote weight loss service. In this role, you will be responsible for reviewing patient consultations, prescribing medication when supply is appropriate and providing clinical guidance to patients. Key Responsibilities • Provide clinical advice, medical counselling and prescriptions (within areas of competence) to patients through our online platform, • Foster strong relationships with our online community, ensuring patients feel supported, and helping to build trust and loyalty in our services, • Work alongside other healthcare professionals to ensure optimal patient care, adapting treatment plans as needed, • Oversee the management of medication stock, ensuring safe and compliant use of all medications, • Stay informed of new pharmaceutical developments, medications, and regulatory changes to ensure that all services meet the highest professional standards Requirements • Availability to work onsite in Hammersmith, • GPhC registration, • Independent Prescriber, • 6+ months of prescribing experience, • Strong communication, organisational, and problem-solving skills, with the ability to work in a fast-paced, dynamic environment, • Strong time management skills, • Excellent understanding of UK pharmacy regulations and a commitment to maintaining the highest ethical and safety standards, • Commercially astute with a strong focus on achieving targets, and KPIs, and delivering exceptional customer service Benefits At Rightangled, we are committed to creating a dynamic, innovative workplace where every team member has the opportunity to make a real impact. You'll be joining a growing company that's at the forefront of healthcare innovation, with the chance to contribute to exciting projects that are transforming patient care. What We Offer • Access to cutting-edge technology and tools to support your work, • Employee discounts on our healthcare products, • Opportunities for personal and professional development within a forward-thinking company

Job Role :* Refrigeration Engineer \nHours : 42.5 hours per week, Monday to Friday \n*Millers Vanguard is the UK’s premier provider of catering, and refrigeration maintenance for the hospitality industry. \n We are an industry-leading single-source solution for private and public sector catering and refrigeration support nationwide. Specialising in Preventative Maintenance, Reactive Engineering and end-to-end asset management. Our customers include Major restaurant chains, hotel chains, Correctional institutions, Schools, Airports, Care Homes, Stadia and Staff catering facilities. \nJob Description - Refrigeration\n Due to significant growth in our customer base, we are now looking to recruit experienced Commercial Refrigeration Engineer’s to join both our Reactive Engineering and planned preventative maintenance section. \n Carrying out repair and maintenance activities within capability range \n* F-Gas Certification \n* C&G electrical qualifications/experience \n* Stable work history with good engineering skills \n* Minimum City & Guilds level 2 qualified. \n* Full driving licence \n You will be fully supported by your local Field Operations Manager plus our Technical Support Desk \n* Long service awards \n* Company Pension \n Career Development\n Your induction will take place at Miller’s Vanguards bespoke City & Guilds accredited Training Academy in Bury, Lancashire (accommodation etc. As you develop in the role supported by our training programmes you will then have the opportunity to progress your way through our pay grading structure. \n Ability to commute/relocate: \n* reliably commute or plan to relocate before starting work (required)\n Job Type: Permanent \n Company pension \n* On-site parking \n Refrigeration: 3 years (required)

Job Role :* Refrigeration Engineer \nHours : 42.5 hours per week, Monday to Friday \n*Millers Vanguard is the UK’s premier provider of catering, and refrigeration maintenance for the hospitality industry. \n We are an industry-leading single-source solution for private and public sector catering and refrigeration support nationwide. Specialising in Preventative Maintenance, Reactive Engineering and end-to-end asset management. Our customers include Major restaurant chains, hotel chains, Correctional institutions, Schools, Airports, Care Homes, Stadia and Staff catering facilities. \nJob Description - Refrigeration\n Due to significant growth in our customer base, we are now looking to recruit experienced Commercial Refrigeration Engineer’s to join both our Reactive Engineering and planned preventative maintenance section. \n Carrying out repair and maintenance activities within capability range \n* F-Gas Certification \n* C&G electrical qualifications/experience \n* Stable work history with good engineering skills \n* Minimum City & Guilds level 2 qualified. \n* Full driving licence \n You will be fully supported by your local Field Operations Manager plus our Technical Support Desk \n* Long service awards \n* Company Pension \n Career Development\n Your induction will take place at Miller’s Vanguards bespoke City & Guilds accredited Training Academy in Bury, Lancashire (accommodation etc. As you develop in the role supported by our training programmes you will then have the opportunity to progress your way through our pay grading structure. \n Ability to commute/relocate: \n* reliably commute or plan to relocate before starting work (required)\n Job Type: Permanent \n Company pension \n* On-site parking \n Refrigeration: 3 years (required)

Job Role :* Refrigeration Engineer \nHours : 42.5 hours per week, Monday to Friday \n*Millers Vanguard is the UK’s premier provider of catering, and refrigeration maintenance for the hospitality industry. \n We are an industry-leading single-source solution for private and public sector catering and refrigeration support nationwide. Specialising in Preventative Maintenance, Reactive Engineering and end-to-end asset management. Our customers include Major restaurant chains, hotel chains, Correctional institutions, Schools, Airports, Care Homes, Stadia and Staff catering facilities. \nJob Description - Refrigeration\n Due to significant growth in our customer base, we are now looking to recruit experienced Commercial Refrigeration Engineer’s to join both our Reactive Engineering and planned preventative maintenance section. \n Carrying out repair and maintenance activities within capability range \n* F-Gas Certification \n* C&G electrical qualifications/experience \n* Stable work history with good engineering skills \n* Minimum City & Guilds level 2 qualified. \n* Full driving licence \n You will be fully supported by your local Field Operations Manager plus our Technical Support Desk \n* Long service awards \n* Company Pension \n Career Development\n Your induction will take place at Miller’s Vanguards bespoke City & Guilds accredited Training Academy in Bury, Lancashire (accommodation etc. As you develop in the role supported by our training programmes you will then have the opportunity to progress your way through our pay grading structure. \n Ability to commute/relocate: \n* reliably commute or plan to relocate before starting work (required)\n Job Type: Permanent \n Company pension \n* On-site parking \n Refrigeration: 3 years (required)

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

Job Title - Aesthetics Practitioner Location - Chiswick & Clapham Hours of work - Full time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our Chiswick Clinic as well as working within our Clapham clinic. Please note candidates must be flexible with late shifts and Saturdays. The Role: As part of your role as beauty/laser Practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive hourly rate plus industry leading bonuses and commission, • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 29 days annual leave FTE, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job Role : Refrigeration Engineer Salary : £50,000 per annum Hours : 42.5 hours per week, Monday to Friday Location : London Company Information Millers Vanguard is the UK’s premier provider of catering, and refrigeration maintenance for the hospitality industry. We are an industry-leading single-source solution for private and public sector catering and refrigeration support nationwide. Specialising in Preventative Maintenance, Reactive Engineering and end-to-end asset management. Our customers include Major restaurant chains, hotel chains, Correctional institutions, Schools, Airports, Care Homes, Stadia and Staff catering facilities. Job Description - Refrigeration Due to significant growth in our customer base, we are now looking to recruit experienced Commercial Refrigeration Engineer’s to join both our Reactive Engineering and planned preventative maintenance section. Your Role: • Based from home attending customer sites within your region, • You will attend Reactive or PPM calls to repair and maintain equipment on our customer sites, • Carrying out repair and maintenance activities within capability range, • To communicate on a regular basis with our Operations Team providing updates on work tasks To accurately and securely maintain all vehicle stock, tools and equipment Our ideal candidate: • F-Gas Certification, • C&G electrical qualifications/experience, • Walk in Fridge/Freezer experience, • Stable work history with good engineering skills, • Willingness to develop new skills and qualifications, • Minimum City & Guilds level 2 qualified., • CO2 and Hydrocarbons and has a minimum of 5 years’ experience., • Full driving licence Why join us? We value or employees here at Millers Vanguard so in return for your hard work we offer a number of benefits • 32 Holidays per year pro-rata, • You will be supplied with a full smart and modern uniform complete with a tablet, • You will be fully supported by your local Field Operations Manager plus our Technical Support Desk, • A fully stocked Mercedes Vito, • Opportunity to participate in charity events, • Long service awards, • Company Pension, • Regular staff ‘treats’ for employees and their families Career Development Your induction will take place at Miller’s Vanguards bespoke City & Guilds accredited Training Academy in Bury, Lancashire (accommodation etc. fully provided) As you develop in the role supported by our training programmes you will then have the opportunity to progress your way through our pay grading structure. Ability to commute/relocate: • reliably commute or plan to relocate before starting work (required) Work Location: In person Job Type: Permanent Pay: £50,000.00 per year Benefits: • Company pension, • On-site parking Experience: • Refrigeration: 3 years (required) Work Location: In person

Job Role :* Refrigeration Engineer \nHours : 42.5 hours per week, Monday to Friday \n*Millers Vanguard is the UK’s premier provider of catering, and refrigeration maintenance for the hospitality industry. \n We are an industry-leading single-source solution for private and public sector catering and refrigeration support nationwide. Specialising in Preventative Maintenance, Reactive Engineering and end-to-end asset management. Our customers include Major restaurant chains, hotel chains, Correctional institutions, Schools, Airports, Care Homes, Stadia and Staff catering facilities. \nJob Description - Refrigeration\n Due to significant growth in our customer base, we are now looking to recruit experienced Commercial Refrigeration Engineer’s to join both our Reactive Engineering and planned preventative maintenance section. \n Carrying out repair and maintenance activities within capability range \n* F-Gas Certification \n* C&G electrical qualifications/experience \n* Stable work history with good engineering skills \n* Minimum City & Guilds level 2 qualified. \n* Full driving licence \n You will be fully supported by your local Field Operations Manager plus our Technical Support Desk \n* Long service awards \n* Company Pension \n Career Development\n Your induction will take place at Miller’s Vanguards bespoke City & Guilds accredited Training Academy in Bury, Lancashire (accommodation etc. As you develop in the role supported by our training programmes you will then have the opportunity to progress your way through our pay grading structure. \n Ability to commute/relocate: \n* reliably commute or plan to relocate before starting work (required)\n Job Type: Permanent \n Company pension \n* On-site parking \n Refrigeration: 3 years (required)

Take your Veterinary career to new heights with Vets for Pets Embark on an exciting journey with a team that not only values your expertise but celebrates your passion for animal care! At Vets for Pets, were always on the lookout for talented Veterinary Surgeons to join our fantastic teams on a nationwide basis. Do you have a passion for general practice, have exceptional customer service and communication skills, and a genuine desire to provide the best care for pets and their devoted owners? If you answered yes, we want to hear from you! About Us With over 440 small animal practices across the UK, our practices are as unique as the communities they serve. Each clinic is independently run by passionate practice owners and every pet we see benefits from personalised care supported by the latest technology, not to mention the gentle touch of our expert vet teams. This means you won't find two practices alike, and you'll immediately become part of a welcoming local network and team. What We Offer At Vets for Pets, its more than just a job. We offer all the benefits youd expect from a major employer (pension, healthcare, CPD allowance, paid memberships, competitive salary up to 90,000doe) plus a few more, such as excellent career progression and funding for certificates, exclusive lifestyle and shopping discounts (up to 30% off at Pets at Home), and relocation packages from within or outside the UK, including visa sponsorship (were an A rated sponsor). Work-Life Balance Tailored for You We understand the importance of balance. Whether you're looking for full-time or part-time work, we can create a bespoke work pattern that suits your needs. We can also cater to your strengths and interests so if you want a consult only role or are strong in surgery, we can find the right practice for you. Inclusivity Is Our Strength At Vets for Pets, we see people just as pets see themwithout judgment. We embrace diversity and work tirelessly to break down barriers, attract and develop diverse talent, and foster a culture where everyone can thrive. Regardless of your background or circumstances, you are welcome here. Your future with Vets for Pets awaits!

Take your Veterinary career to new heights with Vets for Pets Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Embark on an exciting journey with a team that not only values your expertise but celebrates your passion for animal care! At Vets for Pets, were always on the lookout for talented Veterinary Surgeons to join our fantastic teams on a nationwide basis. Do you have a passion for general practice, have exceptional customer service and communication skills, and a genuine desire to provide the best care for pets and their devoted owners? If you answered yes, we want to hear from you! About Us With over 440 small animal practices across the UK, our practices are as unique as the communities they serve. Each clinic is independently run by passionate practice owners and every pet we see benefits from personalised care supported by the latest technology, not to mention the gentle touch of our expert vet teams. This means you won't find two practices alike, and you'll immediately become part of a welcoming local network and team. What We Offer At Vets for Pets, its more than just a job. We offer all the benefits youd expect from a major employer (pension, healthcare, CPD allowance, paid memberships, competitive salary up to 90,000doe) plus a few more, such as excellent career progression and funding for certificates, exclusive lifestyle and shopping discounts (up to 30% off at Pets at Home), and relocation packages from within or outside the UK, including visa sponsorship (were an A rated sponsor). Work-Life Balance Tailored for You We understand the importance of balance. Whether you're looking for full-time or part-time work, we can create a bespoke work pattern that suits your needs. We can also cater to your strengths and interests so if you want a consult only role or are strong in surgery, we can find the right practice for you. Inclusivity Is Our Strength At Vets for Pets, we see people just as pets see themwithout judgment. We embrace diversity and work tirelessly to break down barriers, attract and develop diverse talent, and foster a culture where everyone can thrive. Regardless of your background or circumstances, you are welcome here. xwzovoh Your future with Vets for Pets awaits!

Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people. Regional Support Manager (Clinical). You will coach, mentor and support Home

Experience is not essential as our client offers excellent sales coaching and development programmes, however individuals with experience in the following areas are encouraged to apply: Retail, Hospitality, Customer Service, Retail Assistant, Warehouse, Care assistant and any other customer related

Clinic Manager Location: Harley Street, London Salary: Competitive + performance bonus sk:n Clinics and The Harley Medical Group are two of the UK’s leading providers of advanced skincare, dermatology, and cosmetic treatments. Together, we deliver clinically proven treatments, exceptional safety standards, and outstanding patient care across our nationwide clinic network. We are expanding our leadership team in London and are seeking a dynamic, commercially driven Clinic Manager to oversee day‑to‑day operations, drive performance, and lead a high‑performing clinical and front-of-house team. As Clinic Manager, you will be responsible for ensuring the smooth, safe, and successful running of the clinic. You will lead by example, maintain outstanding customer service standards, and drive revenue growth while ensuring full compliance with clinical governance, CQC, and internal protocols. Key Responsibilities • Lead, mentor, and develop a multidisciplinary team including practitioners, nurses, and consultants, • Oversee daily operations to ensure an exceptional patient experience, • Achieve and exceed financial targets through effective KPI management, • Maintain the highest standards of governance, safety, and regulatory compliance, • Manage clinic rota planning, stock levels, and operational efficiency, • Support recruitment, onboarding, and staff development strategies, • Deliver monthly performance reports and contribute to regional business goals, • Foster a culture of professionalism, accountability, and continuous improvement Essential Skills & Experience • Proven leadership experience in a clinical, healthcare, or aesthetic setting, • Strong commercial awareness with a track record of meeting KPIs, • Excellent communication and people‑management skills, • Customer‑focused mindset with the ability to deliver a luxury patient experience, • Strong organisational and problem-solving skills, • Competitive salary + annual performance bonus, • Discounted aesthetic treatments, • Group discounts on procedures and products, • Career progression within two of the UK’s most recognised aesthetics brands, • Supportive, collaborative, and innovative working environment

Dalkia UK are looking for a Contract Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams, • Proven ability to produce detailed reports for the customer and Account Manager At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we’re looking for a Junior Sous Chef to join our stunning site at Royal Opera House, London. Location: WC2E 9DD Salary: £13.85 per hour, plus tronc in total £17.00 - £20.00 per hour, depending on experience Working Pattern: 40 hours per week – 5 days our of 7, shifts between 09:00am and latest finish 10:30pm (rota basis), flexibility is a must Key responsibilities will include: • Supporting the head chef, leading, and supervising kitchen staff, and ensuring high standards of food quality and hygiene, • Responsible for training and development of up to team of 5 team members, • Foster a positive and efficient working environment, leading by example and motivating the kitchen teams at each site, • Maintaining high food quality standards, • Assist with ordering supplies, managing inventory, and controlling stock levels within budget for all three kitchens, • Help manage budgets and control food costs, ensuring profitability for each area Ideal candidate Junior Sous Chef : • Be passionate about great-tasting food and exceptional customer service, • Have experience as a Junior Sous Chef equivalent role with a strong culinary background, • Have strong leadership, communication skills, and a passion for food to ensure smooth, efficient service, • Demonstrate brilliant financial acumen, • Very well organised and good time-management skills, • Comes from hi end- restaurant background, • In-depth knowledge of food safety and hygiene regulations, • Have willingness to work flexible hours, including evenings and weekend What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Family friendly support, • A holiday purchase scheme, • Regular social events and communication with our leaders, • Volunteering days, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

ZPB Associates is a high-performing organisation looking for exceptional individuals to join us on our exciting growth journey. We want to bring our proposition to more clients in more places, with a particular focus on growing our pharma & life sciences client base. ZPB is a strategy and data-led communications consultancy. We partner with health systems, industry, consumers, and businesses to transform the way that healthcare is delivered and consumed. Our clients are committed to improving care for patients whether that is through innovative medicines, technology or critical services. We work across all parts of the health and care system, giving us a unique 360-degree approach to market access and insight. Our brand of market access helps clients operate as partners to the health and care system. We use data, insight, primary and secondary research to bring rich insight to a client’s world, allowing them to improve access and engagement. Our pharma and life sciences practice is growing, and most of our work in pharma is with their national market access teams. We work with some of the largest pharma companies in the world, as well as smaller biotechs. Our portfolio spans cardiovascular disease, infectious disease (e.g., HIV and Hep C), cancer, rare diseases and many more. We’re looking to build out our market access and research practice and we’re looking for both junior and senior roles to support its growth. About the role This role requires an interest in pharma market access and the wider health and care system. You will have previous experience in a similar environment or have worked in research, analysis, or scientific roles understanding market and system drivers. You will be passionate about improving access to treatment and care, be that pharmacological or otherwise. Areas of work include strategic market access, market development, KOL / network mapping, research projects within the NHS, thought leadership, building medical science liaison tools (customer facing), patient research, engagement, and advocacy. One of the key factors is that you are part of a growing team working with both healthcare and pharma clients. You will work with our clients to understand their challenges and design effective, innovative, and exciting strategies to help them achieve success. You will also work alongside healthcare services & digital health companies. About you: • At least 2 years as a healthcare market analyst with proven experience in market research, market, • access and data analysis, • Experienced in the pharmaceuticals & life sciences sector, and with a solid understanding of the UK healthcare system and wider market., • An analytical and ever-curious mind and proficient in research methodologies, data interpretation and statistical analysis., • Ambitious, enthusiastic, and creative. You’re passionate about using data and insight to bring problems to life and to help colleagues and clients understand what solutions or approaches may be most effective., • Able to make insight sing using creative and compelling formats, including data visualisation and modelling to reveal the status quo as well as potential., • A health geek, with a relevant degree, relentlessly interested in the sector and how data and insight can help improve access to the latest treatments and technologies., • A self-starter, happy to pitch in wherever you’re needed, with excellent written and verbal communication skills and able to engage with clients up to a senior level., • You’re ambitious and keen to succeed., • You’re a problem solver, who is able to take initiative and happy to step up when needed., • You’re able to come into our London office 3 days per week (Tues – Thurs). You’ll be: • Conducting market research and analysis (secondary and primary) to identify trends, opportunities and threats in the healthcare and pharma industry., • Collecting and analysing data (qual and quant) on market dynamics, competitive landscapes, customer segments and industry trends to provide actionable insights to clients., • Analysing data on healthcare services, patient demographics, funding sources, regulatory developments and competitive landscape to provide insights and recommendations to support strategic decision-making., • Able to put datasets to work through your basic knowledge of the information they have and how they can be used., • Supporting research projects, managing timelines and ensuring deliverables meet quality standards and client expectations., • Responsible for seeking out and using data sources to model dashboards, pathways and scenarios, tell a story or illustrate a problem., • Able to advise the team on data interpretation, limitations and context., • Able to present information in an exciting and intelligent style in a variety of formats working with designers and other creative colleagues., • Able to design qualitative research plans, discussion guides and undertake interviews capturing information and developing it into insight for projects including strategy development, communications and market insight., • Collaborating with internal teams and external stakeholders to gather relevant data and information for analysis., • Keeping abreast of industry trends, best practices and regulatory changes that may impact the healthcare market., • Responsible for preparing and presenting information working alongside the client team. This could be in the form of face-to-face client meetings, proposals, presentations or reports to communicate findings and recommendations to senior management and key stakeholders. You may be asked to contribute to development of media stories, sales materials or workshops., • An expert at data analysis, outlier calculations including banding and quintiles as well as basic regression analysis., • Happy to pitch in and help where necessary. What you’ll get in return: • Salary starting at £40-45k plus bonus, • 25 day’s holiday per year, increasing to 31, plus bank holidays and the Christmas period, • A comprehensive training and development programme, with the opportunity to focus on your particular interests, • 4 week fully paid sabbatical after five years’ service, • Private medical insurance, which includes discounts and offers on wellness products, • Central London office in Hale house – ‘home of HealthTech’ which has regular events and socials so you can meet and learn from some of the brightest health innovators in the UK, • Trust, respect, plus continual development opportunities and autonomy., • Mentorship from senior team members (with backgrounds in NHS, data and analytics, public health, market access) who have built their careers through advising, positioning and steering organisations through the health and care system., • Direct exposure to senior individuals, think tanks, forums and trade bodies shaping the future of health and social care. If you think this sounds like you, please send your CV and a covering letter to

Join us to shape the technology powering the frontline workforce. Connect by Cocentric is growing fast – and we’re looking for a hands-on Platform Engineering Manager to shape its technical future. Connect bridges HR systems and digital tools to give frontline employees seamless, secure access – without email addresses or complexity. Backed by recent funding and used by some of the UK’s biggest brands, the platform is scaling fast. As our Platform Engineering Manager, you’ll work at the intersection of engineering, product, and customer delivery – setting technical direction, guiding architectural decisions, and helping scale a secure, modular, and high-performing platform. You’ll lead on everything from architecture and infrastructure to mentoring engineers and helping shape the product roadmap. WHAT YOU WILL DO • Design, lead, and evolve the technical architecture of the Connect platform, • Make decisions on tech stack, infrastructure, frameworks, and integration approaches, • Collaborate closely with the Head of Connect to align architecture with roadmap priorities, • Provide hands-on technical leadership – contributing code, conducting reviews, and guiding decisions, • Mentor and support a growing engineering team, ensuring high-quality delivery, • Translate complex business requirements into scalable and maintainable systems, • Focus on performance, reliability, and security at scale, • Stay ahead of emerging technologies and contribute to continuous improvement WHAT YOU’LL BRING • Strong experience with Service Fabric and Kubernetes, • Proven experience architecting and scaling B2B SaaS platforms, • Strong full-stack technical expertise – especially across C#, JavaScript, and React, • Experience integrating with APIs and identity platforms (e.g. Microsoft Entra ID / Azure AD), • Solid understanding of cloud infrastructure – ideally Azure and Service Fabric, • A collaborative mindset – comfortable working across product, engineering, and client delivery, • A pragmatic, hands-on approach to problem-solving and decision-making, • Background in IAM or SSO is a bonus OUR TECH STACK • Frontend: React, JavaScript, • Backend: C#, .Net, Azure Service Fabric, • Infrastructure: Azure, Service Fabric, Cosmos DB WHY COCENTRIC • Be a key part of a product that’s transforming how the frontline workforce connects, • Help shape the technical foundation of a platform built for scale and impact, • Work alongside a talented, fast-growing team backed by investment and momentum, • Hybrid working model with a base in our London office and flexibility to work from home, • 29 days annual leave, including a day off for your birthday, plus bank holidays., • Our office closes over Christmas, • Generous private medical care and additional perks with Vitality, • Cocentric recognise that your family is important and being able to spend quality time with your family as it grows is a wonderful experience. This is why we offer enhanced Maternity, Paternity, Adoption and Parental leave.

Ecommerce Project Manager London (Hybrid - 3 days in office, 2 from home) £40-50k I’m looking for an Ecommerce Project Manager to join a fast-growing clean beauty group supporting multiple consumer brands across the UK and Europe. This is a central role in a newly built digital team, working across three established brands (and growing), with huge scope to shape how e-commerce, CRO and digital platforms scale over the next few years. The business is in full growth mode - acquiring brands, investing in digital, and building proper foundations. You’ll be working closely with a brilliant, hands-on digital leader, who values attitude over the perfect skillset, is happy to develop you, and in an environment with ownership, momentum and getting things live. What you’ll be doing This is not a content role and not a dev role, you’re the person who makes things happen across platforms, teams and brands. • Owning and delivering e-commerce and digital projects across multiple Shopify stores, • Acting as the bridge between brand teams, designers, developers and central digital, • Leading website improvements and new functionality from brief through to launch, • Owning and driving conversion rate optimisation - identifying opportunities, testing, learning, improving, • Managing the digital roadmap across brands and keeping projects moving, • Supporting and improving the wider digital ecosystem (CRM, analytics, customer service tools, etc.), • Making sure what gets built actually delivers impact, not just launches What we’re looking for This role will be perfect for someone with a few years experience that wants to take a step up into a fast paced, high growth business where they can have a lot of exposure and impact. • Strong experience in e-commerce project management, in a consumer or DTC environment (agency considered with consumer clients), • Shopify experience is essential, • Comfortable working across multiple brands or stakeholders, • Experience (or strong interest) in CRO and optimisation, • Confident working with developers, marketers and designers - even if you’re not technical yourself, you need to know the lingo!, • Organised, delivery-focused, and able to push projects through when things get stuck, • Curious, proactive, and keen to grow with the business Why this role • High-growth beauty business with real momentum, • Central role supporting multiple brands - lots of exposure, lots of scope, • Strong leadership and a team being built properly (not patchworked), • Clean / sustainable beauty products that people actually care about, • Hybrid working, London-based team, genuinely collaborative environment If you’re someone who likes ownership, variety, and building things that scale, this is a really exciting time to join.

Join the MooGoo Team! Love skincare? Thrive in a fast-paced, people-focused environment? We’re looking for an experienced Field Sales Representative to bring energy, initiative and creativity to our growing UK team. About Us We’re more than just a skincare brand - we’re a community of people who care deeply about creating products that make a real difference. At MooGoo, we believe in the power of gentle, effective, and natural ingredients that feel great and are safe for everyone. As a rapidly growing Australian Skincare company, we’re driven by quality, integrity and genuine care for our customers. It’s an exciting time to join us – if you’re looking to be part of a brand that values initiative, teamwork, and integrity, this is where you belong! About the Role We are seeking a driven and results-oriented Field Sales Representative Territory Manager to manage and grow our network of retail stockists across London & the South East. This is a key role in strengthening relationships with existing partners while expanding our store footprint through strategic new business development. Key Responsibilities: · Nurture and support relationships with existing retail stockists – visiting stockists during sales cycle · Provide ongoing sales support, promotional planning, and training to ensure brand growth within each account. · Monitor performance and stock levels to maximise sell-through. · Identify, approach, and onboard new independent and regional retailers to grow store count. · Execute territory growth strategies and contribute to achieving sales targets. · Conduct store visits, presentations, and negotiations to drive expansion. · Maintain a structured journey plan to ensure regular in-person contact across the territory. · Gather and report on market intelligence, competitor activity, and opportunities. · Attend trade shows, in-store events, and product training sessions when required. · Track performance using CRM and provide regular updates to the wider sales team. · Work closely with internal teams including marketing, operations, and customer service. Key Requirements • Proven experience in field sales, territory management, or account management, ideally within the pharmacy retail, skincare or consumer goods sector., • A strong understanding of retail environments and the ability to sell in and support at the store level., • Self-motivated, organised, and target-driven with excellent communication skills., • Full UK driving license with Car and willingness to travel across London & South East England, • Based in or near London What We Offer • Competitive base salary with performance-based commission £50,000-£55,000, • Laptop, phone, and necessary tools for success, • Car allowance, • Supportive team culture and opportunity for growth, • 28 days annual leave (excluding bank holidays)., • Company sickness benefits Job Type: Full-time Work Location: On the road, (head office based in North-West London).

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About The Hotel Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job An opportunity has arisen for a In-Room Dining Supervisor to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity., • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments., • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly., • Compile duty rosters and advise on changes as necessary., • Prepare reports and maintain appropriate filing systems., • Manage stock, inventories, vendor directories, and contract agreements. About you The ideal candidate for this position will have the following experience and qualifications: • Excellent listening skills and customer orientation., • Adaptability and appreciation of cultural diversity, • Passion for driving excellence, • Adaptable and flexible, • Two years of experience in a similar role within a luxury Hotel. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

About IKAWA At IKAWA, we are transforming the coffee industry with world-leading precision sample roasters trusted by coffee professionals in more than 70 countries. Since 2010, over 10,000 users have roasted more than one million cups of coffee using our systems. Our mission is simple: Improve coffee for everyone, farm to cup. We design and manufacture innovative roasting systems that elevate quality, support better decision making in sourcing, and make exceptional coffee more accessible around the world. Today that means two revolutionary roasters, and our long-term vision reaches far beyond this to reshape the global coffee value chain. Join our ambitious team and help us continue to redefine what is possible in coffee. Salary: £33k/annum (37.5h contract) + commission Hybrid role: 3 days per week at the company’s HQ in Lewisham, London Role Overview We are looking for a high-performing Sales Executive with proven B2B sales experience to help meet the growing global demand for our IKAWA Sample Roaster for Professionals. This is a hands-on commercial role, reporting into our Head of Sales and Marketing, that blends sales outreach, product demonstrations, customer relationship building, and international travel. You will be confident, enthusiastic, and highly driven, ready to contribute to ambitious growth targets and represent IKAWA in the field. Important: Candidates must be within a comfortable commuting distance to Lewisham and able to work onsite three days per week. This role involves regular international travel at short notice and occasional weekend work for trade shows. Applicants must have the unrestricted right to work in the UK because sponsorship is not available. Key Responsibilities The role includes the following responsibilities but is not limited to: • Present IKAWA’s products to coffee buyers, traders, roasters, and producers around the world, • Manage and engage a dedicated sales pipeline of more than 200 active prospects, • Respond effectively to inbound leads, maintaining fast and high quality communication, • Generate outbound outreach to build a strong, high conversion pipeline, • Bring the value of our product to life through email, phone, virtual demos, and live demonstrations, • Conduct in-person product demonstrations and customer visits in the UK and internationally, • Represent IKAWA at key industry exhibitions and events throughout the year, including some weekends, • Contribute to short term and long term commercial initiatives and improvement projects, • Work closely with account management, marketing, operations, and customer service, • Act as a brand ambassador who champions IKAWA across the coffee industry The ideal Candidate • Minimum two years of B2B sales experience, not retail or shop-floor sales, • Comfortable commuting to Lewisham HQ for three days each week, • Proven track record of achieving or exceeding sales targets, • Strong relationship building and customer engagement skills, • Confident presenting and demonstrating products, both in person and remotely, • Excellent verbal and written communication, • Solid understanding of sales frameworks and pipeline management, • Strong negotiation skills, • Energetic, persistent, and results oriented, • Able to travel internationally at short notice and work occasional weekends for trade shows or other events, • Experience using Hubspot or other similar sales CRM systems Nice to Have • Experience in the specialty coffee industry, coffee equipment sales, green coffee or coffee subscriptions, • Understanding of the Specialty Coffee sector, cupping, flavour profiles and coffee grading knowledge., • Additional business level languages beyond English Why IKAWA? Working at IKAWA means being part of a tight-knit team that’s making a global impact in the coffee industry. We offer a collaborative culture, opportunities for growth, and a chance to work with a product that people truly care about. If you’re passionate about product innocation, sales growth and love great coffee, we’d love to hear from you. Salary: £33k/annum (37.5h contract) + commission Hybrid role: 3 days per week at the company’s HQ in Lewisham, London Holiday allowance: 25 days + Bank holiday Probation: 3 months Start date: 05/01/25

A renowned private clinic on Harley Street with a very friendly and sociable team of people is looking for a Head of Reception to lead their reception team, and deliver an exceptional patient experience across all front of house areas within the clinic. They are a close knit hardworking team and there is huge scope for progression there as well as fantastic benefits. This role ensures the smooth running of daily reception operations, driving high performance within the team, maintaining consistent standards, and serving as the key link between the reception function and senior management. The Head of Reception will oversee workflow, service delivery, team development, and the professional presentation of the clinic environment. This role requires: Leadership & Team Management • To lead, support, and manage the Reception Team, promoting a high-performance culture., • To hold regular 1:1s, team meetings, and coaching sessions to ensure clarity, communication, and effectiveness., • To provide real-time guidance to the team, ensuring all reception tasks are completed accurately and on schedule., • To support recruitment, onboarding, and ongoing training of team members., • To conduct probation reviews, performance appraisals, and address underperformance confidently and constructively. Operational Excellence • To ensure the reception desk and waiting areas are always calm, organised, and well-presented., • To manage daily operations, ensuring appropriate staffing levels, shift coverage, and adherence to clinic protocols., • To drive efficiency in patient flow, appointment management, waiting room organisation, and communication between clinical teams and reception., • To oversee the maintenance and accuracy of patient records, invoicing, administrative documentation, and compliance with clinic policies. Communication & Coordination • To act as the primary liaison between management and the reception team, ensuring clear, timely communication of updates, changes, and expectations., • To work closely with other departments (Optometry, Surgery, Technicians, Admin, and Management) to ensure seamless coordination and exceptional patient care., • To represent the Reception Team at HOD meetings, raising department issues, suggestions, and improvements. Performance & Service Standards • To drive service excellence, ensuring patients receive a warm, professional experience from arrival to departure., • To monitor team performance, service levels, punctuality, and adherence to clinic standards., • To analyse workflow challenges and implement service improvements or training where necessary., • To maintain and update policies, procedures, checklists, and training resources for the reception function. Personal Attributes • Highly self-motivated and proactive, with the ability to anticipate the needs of the clinic., • Able to manage multiple competing priorities in a high-pressure environment., • Strong understanding of customer behaviour and the ability to adapt communication styles accordingly., • Calm, compassionate, and professional at all times when dealing with patients and colleagues., • Open to change and personal development, with the desire to consistently improve processes and performance. PERSONAL REQUIREMENTS • Minimum 3–4 years' experience in reception or administrative roles, ideally within a medical, clinical, or hospitality environment., • At least 1–2 years of team leadership or supervisory experience., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Competent using databases, email, Word, Excel, and general administrative systems., • Confident problem-solving ability with a calm and solutions-focused mindset., • Professional presentation and patient-facing experience essential. This is a wonderful working environment where you will be supported. There is progression potential and lots of benefits. The salary is around £40-45K (potentially flexible for the right person). We are expecting a high volume of applicants so please send your application ASAP to avoid missing out on this great role.

Feel is a trailblazing direct-to-consumer wellness brand on a mission to redefine how women care for their health. Born in the UK and trusted by hundreds of thousands, we create science-backed supplements and clean beauty innovations in wellness that help women feel strong, confident, and empowered - every single day. Fueled by customer obsession and a relentless drive for innovation, we’re now bringing our award-winning formulas globally. With Dubai and London as our international hubs, we’re building a powerhouse team to lead this next chapter of global growth. 🚀 We’re already an 8-figure brand in the UK - and we’re just getting started. Our goal? Triple our growth in the next few years through bold international expansion, world-class marketing, and a culture of excellence. This is your chance to be part of something extraordinary from the ground up. If you're passionate about wellness, innovation, and building brands that truly make a difference - we want to hear from you. The Opportunity As the Customer Service Manager, you’ll own the full performance of Feel’s Customer Service function - driving measurable results across response quality, speed, automation, AI and customer satisfaction. You’ll stay close to the day-to-day, handling Tier 2–3 escalations, analysing and reporting on performance data, and creating improvements that actually work. This is a hands-on role for someone who gets things done. You’ll combine sharp operational judgement with data, automation, and AI to deliver one of the most advanced customer experiences in the wellness industry. You’ll report directly to the Head of Customer Service and play a key role in scaling operations globally - from refining workflows and creating automation logic to improving how AI interacts with our customers across every channel. About You You own outcomes from start to finish. You don’t wait for instructions - you spot what’s broken, fix it fast, and make sure it never slips again. You move quickly, stay close to the detail, and hold yourself to a higher standard than anyone around you. You know customer service inside out - from data, dashboards, and automation to tone, escalation handling, and customer sentiment. You’re just as confident rewriting automation logic as you are resolving a complex ticket or presenting performance results to leadership.You create structure, consistency, and measurable impact where it’s missing. You turn insights into action, feedback into improvement, and good operations into great ones. You’re direct, decisive, and never think any task is beneath you if it drives results. Key Responsibilities Team Management • Own and lead the day-to-day running of the Customer Service team - structuring and overseeing all work across daily, weekly, and monthly routines., • Build and maintain team rotas, deliver daily stand-ups, and ensure consistent performance through clear KPIs, reporting, and regular appraisals (including 180-reviews)., • Create and update training materials, maintain worksheets and documentation, and drive continuous improvement across the team’s workflow and output. Customer Operations & Escalation Ownership • Work directly on customer tickets daily to stay connected to customer sentiment and identify recurring issues before they escalate., • Set and uphold the standard for quality, speed, and tone consistency across all channels., • Own Tier 2–3 customer escalations, delivering fast, precise resolutions that set the benchmark for tone and accuracy. Data, Reporting & Continuous Improvement • Own customer service reporting across Google Sheets, Tableau, and CRM analytics - tracking CSAT, response time, contact rate, and automation performance., • Use data to uncover inefficiencies and convert them into measurable improvements., • Deliver weekly proposals and performance insights - knowing not every idea will land, but the right ones will move the needle. AI, Automation & Optimisation • Own AI and automation quality - review 400+ AI-handled tickets weekly, identify patterns, and tailor guidance to enhance tone, accuracy, and logic., • Build and refine automation logic, macros, and chatbot flows to cut manual handling time without sacrificing quality., • Measure success through real data, iterate fast, and improve constantly. Collaboration & Strategic Execution • Work cross-functionally with Product, Tech, and Operations to deliver scalable improvements that reduce contact rates and increase efficiency., • Support the Head of Customer Service in driving automation and operational projects that raise the bar for customer experience., • Take full ownership - if something needs fixing, you fix it. Requirements • 3+ years’ experience as Customer Service Manager, ideally within e-commerce, subscription, or D2C environments., • Proven success leading high-performing teams in fast-paced, tech-enabled settings., • Strong data analysis skills - confident using Google Sheets (pivot tables, formulas), Tableau, or similar analytics tools to interpret trends and performance., • Hands-on experience with CRM systems, automation tools, and AI-driven workflows (e.g., Gorgias, Zendesk, Intercom, or similar)., • Excellent written and verbal communication skills, with natural empathy and attention to tone., • Demonstrated ability to reduce contact rate, improve efficiency, and scale quality customer support operations., • Comfortable with change, ambiguity, and fast iteration - able to prioritise what matters most without losing sight of the details., • Based in London Why Join Feel? • Competitive salary, • Free products for you and generous discount for friends and family, • Modern office in Holborn, • A collaborative, empowering team culture that values creativity and execution Our Values - How We Work At Feel, we don’t just hire for skills - we hire people who live and breathe our core values: • Collaboration – We work better together, • Efficiency – We move smart and fast, • Passion – We care deeply about our mission, • Continuous Improvement – We always level up, • Customer Focus – We put the customer at the centre If that sounds like you, you’ll feel right at home here.

Entry Level Sales Role - London. Kickstart Your Sales Career: Amazing Benefits & Full Training! - Immediate Starts Available Ready to kickstart a rewarding career in sales with incredible perks from the start? Our client, a thriving company in field sales and marketing, is looking for enthusiastic Entry Level Sales Representatives to join their vibrant self employed team in London! No experience? No problem – our client provides comprehensive training and a supportive environment where you can thrive. Benefits of being a Sales Representative: • Fantastic Earning Potential: Enjoy a rewarding commission plus brand awareness fee structure – your hard work directly impacts your earnings!, • Comprehensive Training & Development: They'll equip you with the skills and knowledge you need to excel in sales, setting you up for long-term success., • Career Progression: Opportunities to grow with the company are available for motivated individuals., • Supportive Team Environment: Join a friendly and collaborative company where you'll receive ongoing support., • Exciting Incentives & Rewards: Be recognised and rewarded for your achievements with exciting incentives., • Great Company Culture: Enjoy a positive and engaging environment where your contributions are valued., • On Target Earnings of £24k-£30k in your first year, and £35k+ in your 2nd year What you’ll be doing: In this entry level sales role, you’ll be connecting with potential customers in face to face field sales campaigns, in residential environments across London, understanding their needs, providing customer service and presenting your client’s services in an engaging way. You’ll build rapport, answer questions, and ultimately drive sales, so you can maximise on their commission earnings pay structure. Requirements: • A positive and enthusiastic attitude., • Full time equivalent availability (5 full days a week between Mon-Sat)., • Confidently engage with people using excellent English and interpersonal skills., • A team player with a strong work ethic and desire to learn and succeed., • UK resident or eligible to work full-time (over 20 hours/week) in the UK without restrictions. No previous sales experience is required – they’re looking for individuals with the right attitude and a willingness to learn! However successful candidates in the past have come from customer facing backgrounds such as retail, customer service, support worker, graduate, care, hospitality, call centre and other backgrounds such as warehouse, driver, labourer, construction, healthcare, manufacturing and more. Ready to kickstart your sales career with amazing benefits and a supportive team? Apply now - Immediate Starts Available! • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

There’s a permanent opportunity for you here as a Mechanical Shift Engineer to join one of our flagship retails sites in the heart of the West End, London The Role • Carrying out planned preventative maintenance to building services equipment, • Carrying out reactive and emergency breakdown tasks allocated, • Carrying out inspections, fault finding and diagnosis, • Ensuring all tasks are completed in accordance with agreed service levels, • Completing job sheets electronically on a Tablet or Smartphone, • Maintaining site based records and log books, • Carrying out general cleaning and housekeeping to maximise life expectancy of all equipment, • Proactively working to reduce energy consumption on client sites and recommending improvements, • Working to all health, safety, compliance and local policies and procedures, • Maintaining excellent relationships with our customers – face to face, telephone and email Hours of Work • 4 days on 4 days off (7am-7pm, 7pm – 7am) Benefits • Additional earnings available through overtime - if wanted, • 23 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Career Progression Route • From this role you could progress into a Supervisor position if desired Qualifications and Experience Required • NVQ Level 2/3 in mechanical engineering, • Commercial building maintenance experience in a customer facing environment We’re committed to treating all our job applicants fairly and with respect. If you need adjustments, we're happy to discuss that with you. Please contact our talent acquisition team in confidence.

CT Engineer • Circa £45,000 - £50,000 per annum, dependent on skills & experience, • Company car & Bonus scheme, plus other benefits, • Permanent position, with opportunity for continuous development, • Field-based role, covering the South East of the UK. We are looking for the successful individual to be based in In London (within the M25). Are you an experienced and highly adept CT Engineer? Do you thrive in high-pressure situations and enjoy the thrill of problem solving? If so, we have a fantastic opportunity for a CT Engineer to join our dynamic team! About us: At Canon Medical Systems, we offer a full range of diagnostic medical imaging solutions including CT, X-Ray, Ultrasound and MRI, and are committed to delivering optimum health opportunities for patients through uncompromised performance, comfort and safety features. To find out more, please visit our website at: ___ About the role: As one of our CT Engineers, you will be the driving force in ensuring the seamless functionality of our CT systems. You will primarily be responsible for the repair, maintenance and modifications of our CT equipment. This is a field-based role and will involve regular travel across the region, while also providing occasional support to other regions in the UK if required. Your excellent customer service skills will prove highly valuable in this role, as you will work both individually and as part of a team to ensure our customers’ needs are met. You will ensure our equipment has the maximum possible uptime in line with business performance indicators and ISO quality management systems. This is a brilliant opportunity to join a team that is committed to putting patients at the heart of everything we do. If you are seeking your next challenge in the medical imaging field, then we would love to hear from you! Why work for us? • You will join a successful and growing Company where customers and patients are at the heart of everything that we do – In our latest employee survey, 95% of our team members are proud to work at Canon Medical Systems UK., • We offer fantastic opportunities for training & development, • You will be entitled to 25 days holiday per year (rising to 30 days after 5 years’ service), plus paid bank holidays, • You will have access to our Defined Contribution Pension Scheme, • Our flexible benefits platform gives you the freedom to personalise your benefits to suit your circumstances, with options including private healthcare, health cash plans, dental plans and holiday buy and sell., • You will have access to our Employee Assistance Programme and Wellbeing App., • One paid volunteer leave day per year to support causes you care about. Whether you’re passionate about healthcare initiatives, environmental projects, or supporting local charities, we encourage you to contribute in a way that’s meaningful to you. To find out more about how we invest in our people, please visit our website on: ___ What are we looking for? • A proven track record of working as a CT Engineer, with good experience in reactive fault-finding and breakdown resolution in CT systems., • Experience with Canon/Toshiba CT systems would be an advantage., • Excellent communication and customer service skills, • Ability to work in a high-pressure and fast-paced environment, • Ability to manage own diary and comfortable travelling across the region, • Full and valid right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this position., • Full UK Driving License. We are also delighted to have made it onto the Inclusive Top 50 UK Employers List 2024/25, ranking at Number 46th! Now in its 9th year, the Inclusive Top 50 UK Employers List (IT50), displays a collection of the most inclusive employers operating across the UK, shining a light on best practice for inclusion across all strands of diversity including Age, Disability, Gender, LGBT, Race, Faith & Religion. We also recognise that every individual has unique needs and circumstances. As part of our commitment to inclusivity, we are able to offer reasonable adjustments during the application and interview process to support candidates with disabilities, long-term health conditions, or other personal circumstances. If you require any adjustments, please don’t hesitate to contact our Recruitment Team at - we’ll work with you to ensure that you have the support you need to succeed. To apply for the role, please apply via the link or send your CV directly to our Recruitment mailbox: We look forward to receiving your application #joinourteam

Do you have experience in a phone-based customer service environment? Do you pride yourself on providing excellent customer service? Have you worked within the Financial Services Industry? If so, we'd love you to join our team at Pepper Advantage UK in Uxbridge. Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are seeking an enthusiastic and experienced Financial Services Specialist to join our team and contribute to the success of our organisation in Uxbridge, London. We would like to hear from candidates with experience of delivering exceptional, phone-based customer service and who are highly organised, motivated, and able to work effectively and accurately. You will be working within an established team as a key part of Pepper's operations, providing end-to-end servicing and administration of the mortgage throughout the complete cycle. As a Financial Services Specialist, your key responsibilities will include: • Delivering accurate and timely processing of mortgage administration activities, • Daily interactions with customers and third parties via telephone and in writing, • Managing your own workload efficiently and effectively in accordance with agreed policies and procedures, • Liaising effectively with clients, representing Pepper appropriately, • End-to-end servicing of mortgage/loans from completion through to redemption stage, • Identification of potential efficiencies and delivering ideas to improve Pepper operations and the customer experience Essential Skills • Can consistently deliver outstanding customer service, • Previous experience within a phone-based customer service environment., • Experience of working within the Financial Services Industry, • Confident telephone manner., • Excellent attention to detail., • Able to work to tight deadlines, • Be able to analyse problems, think creatively and make effective decisions in the appropriate timescales, • Demonstrate the ability to form productive relationships at all levels, • Demonstrate strong English verbal and written communication skills, • Demonstrate self-reliance and motivation This is a hybrid role, with the expectation of 2 days per week office attendance, following an office based training period of 4 - 6 months. Benefits • Benchmarked salary of £29,000, • After Induction Training, Hybrid Working (2 days per week in office) is available., • Private Medical Insurance, • Salary Sacrifice Pension matched up to 8%, • 25 days Holiday plus Bank Holidays, • EAP, • Enhanced Maternity & Paternity, • Wellbeing & volunteering Days, • Eye Care Contribution, • Payroll Giving, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: Working within Own Brand Personal Care you will seek to maximise sales and profit for your categories. You will develop new products and review the existing assortment, working alongside the merchandising team to analyse their performance. You will own the supplier relationships as well as relationships with the branded buying teams for your category to help you develop and implement strategic plans for your category, ensuring the customer remains central to your decision making. You will work closely with the design & technical teams to ensure all products delight our customers and work towards our sustainability and CSR goals. 📝Key Responsibilities: A proven background in buying is key to this role, as well as a strong understanding of the market. You will have experience buying own brand product and have creative eye and an awareness of current retail trends. Strong commercial acumen, and superb Excel skills are key to this role, as well as the ability to work independently, efficiently and with initiative. 1. Develop, implement and deliver category plans including range reviews, promotions, pricing and stock that are consistent with overall commercial strategy and financial objectives., 2. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability and strengthen the product range., 3. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., 4. Manage and review pricing, ensuring pricing that is competitive and maximises profitability. Operate within Company pricing strategy., 5. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., 6. Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers’ needs., 7. Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies that are relevant to category; adhere to legislation and brand guidelines’; and clearly and effectively communicate with the customer, driving footfall and profitable sales., 8. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance., 9. Adopt appropriate negotiation strategies to attain the best terms for the category and the business., 10. Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives., 11. Monitor market changes and impact on potential negotiations, 12. Take responsibility for own personal and professional development. This job is a good fit for you if: • You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories · You are a strong negotiator and able to secure the best outcomes for Superdrug · You are motivated by achieving results in line with the business’ strategy. • You enjoy problem solving, and can think strategically, • You have strong planning & organizational skills, and are able to project manage effectively, • You thrive working under pressure and are able to work to deadlines, • You have strong interpersonal skills, capable of building strong working relationships & capable of influencing at all levels What you’ll need: • Minimum 5 years’ experience as a buyer in a retail environment (Grocer, Fragrance, Healthcare), • Product development experience (own brand buying background preferred), • Strong analytical & numerical skills, • Very strong commercial awareness and creative skills, • Proven negotiation skills, • Decisive and able to work in a super fast paced environment, • Strong communication, analytical and organizational skills., • Display delegation skills, priorities within delegated tasks and manage deadlines., • Practice excellent time management skills and ability to cope under pressure. 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes We are looking for a commercially astute, passionate, own brand buyer to work in an incredibly exciting and fast paced category. Our own brand vision is to create and build great brands that our customers and colleagues love and share. We are credible, daring, entrepreneurial and always looking for new opportunities and products to surprise and delight our customers. Job Purpose Responsible for driving sales & profitability of Superdrug Own Brand Hair Care and Clear Skin categories through delivering a robust commercial plan across product, price, promotions & merchandising that meets our Customer’s needs. To strive for excellence when developing Superdrug Own Brand Hair Care & Clear Skin ranges through the development and delivery of the product plan through working in collaboration with the Senior Buyer and a team of technical and design experts. Reporting into the Senior Buyer, but responsible for autonomous projects in their own right. Opportunity to line manage a Junior Buyer is a possibility as part of the role for the right candidate, thus extending the responsibility of the role to Lip Care as well. Key Responsibilities • Develop Own Brand Category plans including Range Reviews and launch plans, Promotions, Pricing & Stock that deliver against the overall Commercial Strategy & Financial targets, • Develop and deliver profitable promotional plans for responsible Categories. Forecast promotional sales and monitor and evaluate performance on a weekly/monthly/annual basis, proactively introducing revised plans and activity as and when required, • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives, • Develop new brand concepts, and product development plans for existing Own Brand ranges, • Develop products and packaging appropriate to our customers, the brand and our commercial requirements. Collaborate with the Marketing, CRM , Online and digital teams to develop and implement marketing and promotion plans that are relevant to the category and effectively communicate to the Customer, • Deliver informed Category reviews, incorporating market data, trend data, merchandising review, promotional review, competitor review, customer data and buyer input. Turn Category reviews into the annual Category NPD plan, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers Own Brand advantage whilst managing availability and slow-moving stock, • Work in conjunction with the Supply Chain team to ensure Sales forecasts are adhered to whilst maintaining Own Brand availability and minimising slow moving stock, • Collaborate with International Buying and other European businesses to harmonise product/suppliers, to gain greater efficiencies and share best practice., • Ensure clear communication across the business and ensure appropriate processes in place., • Establish and maintain relationships with both internal and external stakeholders. Strong communication skills required and the ability to engage everyone around them What you’ll need to succeed • Previous experience in both Product Development and Buying, • Commercially astute with excellent ability to understand and interpret market information, • Proven track record in brand building and product development, either directly or through relationship with proprietary brands, • Strong negotiation skills, • Customer focused, • Ability to work to deadline and prioritise workload, • Excellent communication and organisational skills, • Project Management experience, • Analytical Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Job Title: Risk Manager (UK) Location: London / Hybrid (3 days in the office) Term: Permanent/ Full-time Salary: TBD depending on experience Reports to: Head of Compliance (UK) About us B4B Payments is a multi-award-winning, global financial services technology company offering an advanced transaction payments platform and APIs for emerging payments and financial services. Our flexible technology and comprehensive services include embedded finances, payment accounts, FX, rapid payouts, physical and virtual card issuing, and BIN sponsorship. With over 18 years of expertise in payments, B4B Payments is headquartered in the UK. In Europe, B4B Payments is regulated as an e-money institution (EMI) authorised by the Financial Conduct Authority (FCA) and the Bank of Lithuania and is a Mastercard® Principal Member. B4B Payments’ US division (B4B Payments USA, Inc. ) is based in Boston, MA, and specialises in enabling companies to reduce costs and increase efficiency in managing corporate expenditure and global payouts. B4B Payments Europe and US divisions offer full and partial program management and support, in addition to comprehensive technical, regulatory, and service support to fintechs looking to launch or grow domestically and internationally. B4B Payments is a Banking Circle Group company. A next-generation financial technology platform for global commerce, Banking Circle Group comprises a rich set of complementary e-commerce solutions. From international cross-border payments, accounts and liquidity management, and embedded finance to business payments & card issuing, B2B Buy Now Pay Later, and account-to-account payment methods, the ecosystem is delivering modern financial solutions to some of the largest and most successful companies around the world, as they accelerate the digitalisation of their customer and supply-chain. About the role The Risk Manager will provide support with upcoming regulatory developments, including internal risk governance enhancements, DORA operational resilience, Consumer Duty reviews, PSD3 etc all of which are increasing the complexity of risk management requirements. This is a great opportunity to take ownership of risk management in an award winning fintech company, with direct influence of senior stakeholders and the chance to drive meaningful change and promote awareness and ownership of risk across the business. Responsibilities • Act as the day to day owner of PCS risk management framework, ensuring risks are identified, assessed, and mitigated., • Maintain the risk register and in some cases update the Business-Wide to ensure alignment with regulatory expectations and business objectives., • Coordinate with risk owners across the business to ensure accountability and timely remediation of risks., • Produce regular MI and risk dashboards for the Board, Group risk and compliance committee, and regulators., • Lead the integration of new regulatory requirements into the risk framework (e.g., DORA, failure to prevent fraud)., • Close off audit items and manage risk audit, • Provide training to the business, • Clearly conveying risk assessments, reports, and recommendations to executives, teams, and regulators, while influencing action and compliance, • Work with the board to develop a risk strategy, • Educate the business on risk and set risk maps Requirements Essential (Need to have) • Solid understanding of Risk management and of UK and EU regulatory frameworks, • At least 5 years of experience working within risk management within a regulated financial institution (e-money, payments, fintech, banking, FX, trading).), • Experience developing and maintaining risk frameworks, registers, and MI reporting., • Experience in a managerial level or similar position, • Strong analytical and problem-solving skills, with the ability to make sound, data-driven decisions in complex compliance and risk management scenarios., • Exceptional communication and relationship-building skills, with the capacity to effectively advocate for solutions and gain buy-in from diverse stakeholders Desirable (Nice to have) • Bachelors degree in a relevant field, • Professional Qualification in Risk Management, • Experience in a payments/fintech company, • Professional qualification (IRM, ICA, CISI, ACAMS,PRMIA, or equivalent). What we offer • 25 days annual leave, • Annual wellness day off, • Access to retail & other discounts, • Vitality health care plan, • Access to ‘’Nous Finance-a smart way to save money’’, • Learning & development support, • Ride-to-work scheme, • Access to our GO1 our online learning platform to help continuously develop yourself, • Regular socials and relaxed working environment Make a difference: We’re always on the look out for talented individuals to help take us further – It’s important to us to hire the right people and work out a role that works. Equality: We strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Teamwork: The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what. We understand that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day. Quality: We provide award-winning solutions and unsurpassed service that, together, deliver premium value to our customers. Innovation: Redefining the standard of excellence is in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay relevant we must continuously improve and evolve with the changing needs of society. Trust: We strive to act in a manner that builds trust with our team, clients, business partners, and other stakeholders. We firmly believe that actions speak louder than words and transparency is key. NOTE: We kindly request that you contact us by submitting your CV, indicating your current location, and confirming your eligibility to work in the United Kingdom. We assure you that our team will promptly respond to your inquiry. Please note that we are not considering inquiries or applications from Agencies. Additionally, we regret to inform you that we are unable to provide visa sponsorships at this time

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders. The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies. The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients. Your Impact • Oversee the delivery of our proactive consulting services, ensuring their consistency, quality and highest level of customer service, • Provide hands-on, expert-level proactive Security Operations Center (SOC) assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors, • Work with the BDM and CSM to perform pipeline generation activities, • Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel, • Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 proactive services practice, • Drive innovation in Unit 42’s proactive offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products, • Manage the productivity of a team through attainment of utilisation targets, • Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals, • Recruit and onboard world class talent to support our growth goals, • Support the professional growth and development of our consultants through training and technical enablement, • Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence, • Identify and execute strategies for service development, enablement, and product adoption, • Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs, • Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure Qualifications Your Experience • 10+ years of hands-on experience delivering a wide range of cybersecurity consulting services, including at least 4 of the following 8 for global enterprise customers, • Security operations (highly preferred for this position), • Application security (including AI), • Cloud security, • Red & purple teaming, • Cybersecurity risk assessments, • Cybersecurity strategy & transformations, • Cyber crisis management, • Zero Trust, • Experience as a senior-level team leader including overseeing other principal, senior, and mid-level analyst/consultant teams, • Able to split your time across commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities, • Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level, • Client services mindset and exceptional client management skills, • Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces, • Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent relevant experience or equivalent military experience to meet job requirements and expectations, • Professional industry certifications such as CISSP, CISM, and other leading industry certifications in line with our services portfolio, • Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Facilities Assistant A new opportunity for a Facilities Assistant to join one of London’s most prestigious US law firms on a full-time, permanent basis working the hours of 7:30 am to 3:30 pm. The Facilities team are going through an exciting growth period at the firm and are looking for someone who can maintain excellent customer service and care to all staff and vendors. • To £45,000, • West-End based, very short walk from the tube station, • Amazing employee benefits, • 10% pension contribution, • Free on-site office meals Facilities Assistant Key Responsibilities include: • Liaise with the Facilities and Office Services Manager, alongside the wider team, to ensure that reactive tasks are performed promptly and project work maintained., • Walk the floor regularly to assist employees and address any issues with the facilities where required., • Track and manage firm's assets, to enter and manage service requests., • Ensure that office moves and meeting room configurations are done in the correct and timely manner alongside the wider team., • Ensure that new joiners have the correct set-up within their office, inclusive of stationery items, including assist with the leaver process., • Be able to perform basic repairs to the facilities and furnishes and carry out troubleshooting exercises., • Help organize regular health & safety inspections, DSE evaluations and risk assessments, including updating departmental documents, check lists, and purchase orders. Facilities Assistant Key Skills & Requirements: • 5+ years’ experience in a Facilities role within a law firm., • Able to carry out physical duties., • H&S qualification / experience desirable (IOSH or working towards that level) membership with the IWFM and or relevant IWFM qualification or working towards one., • Knowledge of health and safety at work requirements and to understand building services is desirable.

Sales Negotiator – High-End Independent Agency | Fulham £20,000 – £25,000 basic | £60,000 – £75,000 OTE | Company Tesla | 25 days holiday + BHs If you're an experienced Sales Negotiator who values straight-talking service, beautiful homes, and a more grown-up approach to agency life this could be the ideal next step in your career. This Fulham-based independent agency has become the go-to name in the local market since 2008. Known for offering honest advice, a consultative approach, and a modern brand, they’ve built a team of experienced professionals who work collaboratively and take real pride in delivering results the right way... without the corporate ego or the outdated estate agency clichés. The Role You’ll split your time between the office and out on viewings, getting to know applicants and understanding their needs before guiding them through the buying process with care and expertise. Your day-to-day will involve: • Conducting viewings and building lasting relationships with buyers, • Managing your applicants from first enquiry to offer and beyond, • Working closely with solicitors and colleagues to ensure sales progress smoothly, • Handling negotiations and delivering honest, professional advice to clients, • Maintaining excellent communication with buyers and sellers throughout the process, • Supporting your manager with feedback, updates, and sales progression as needed What You'll Need • A minimum of 2 years' experience as a sales negotiator (ideally in London), • A full UK driving licence, • A customer-first mindset and genuine passion for property, • Strong organisational skills and the ability to work independently, • A calm, mature approach and great communication skills The Package • Basic salary £20,000 – £25,000 (depending on experience), • OTE £60,000 – £80,000, • 25 days holiday per year, plus public holidays, • Use of a branded Tesla for viewings, • Hours: Mon–Fri 9am–6pm & one in three Saturdays 10am–6pm If you’re looking for a role where your talent is recognised, your ideas are heard, and your environment is refreshingly down-to-earth — this is a rare opportunity to grow your career with a standout agency in the Fulham market. Please note: I am out of the office until the week commencing 5th January 2026. Applications will be reviewed and responded to then. Thank you for your patience.

Reception Manager - High-End Hospitality Operator Location: London Salary: £50,000 per annum + amazing benefits package Our client, a highly regarded and successful hospitality operator with a portfolio of unusual, breath-taking restaurant concepts, serving amazing food in prime locations, are looking for a highly experienced, commercially driven, well-networked and proactive Reception Manager for their operation based in central London. The group is expanding with plans to open further restaurants and brands across the UK and overseas. Still relatively young yet highly successful with a fantastic reputation as an employer, they pride themselves for being ahead of their competitors and providing their guests with a unique dining experience. The role: • Inspire your team to deliver the companies vision, to bring a unique and immersive dining experience to their guests, • Show your experience and capability for managing high volume operations and busy service periods, • Demonstrate an in-depth knowledge of booking systems such as Seven rooms and Opentable and understanding customers specific needs to deliver a unique experience, • Provide guests with up to date and accurate information on the restaurant with a good knowledge of all food and drink offerings, • Adapt your style to different situations and different customer requirements, • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests throughout their time in the restaurant, • Willingness to share their knowledge with junior members of the team so they are continually learning and developing The package: ·£50,000 per annum package ·Health care plan ·50% off dining ·Long service awards ·Wagestream ·Development academies ·Cycle to work scheme ·EAP scheme ·Wellness programme ·Meals on duty ·Annual celebration This is a fantastic opportunity for the right candidate. If you feel you have what it takes and want to be involved, then please click apply. Hesketh James is committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics, or background.

Luxury Watches We are looking for a Luxury Sales Associate to join our prestigious team. If you have a deep appreciation for high-end watches and enjoy creating memorable experiences for clients, this is the perfect opportunity for you! • London, • Salary: Up to 50k - Negotiable pending experience + great benefits package Commitment to quality, precision, and impeccable customer service sets us apart as leaders in the industry. We aim to provide every customer with an extraordinary shopping experience, guided by expertise and passion. Key Responsibilities: • Build and nurture strong relationships with clients, offering personalized and memorable experiences, • Maintain a high level of product knowledge and stay updated on new collections, trends, and innovations, • Achieve and exceed individual sales targets while promoting the brand’s luxury image, • Manage stock and ensure the store is well-organized, visually appealing, and in line with brand standards, • Handle customer inquiries, after-sales service, and warranty information with care and professionalism, • Collaborate with the team to execute events, product launches, and promotions that enhance the brand’s presence, • Ensure a luxurious, welcoming atmosphere for clients at all times Requirements: • Previous experience in luxury retail, particularly in watch sales & HFJ, is highly preferred, • Excellent communication, interpersonal, and customer service skills, • A polished, professional appearance and demeanor, reflective of the luxury industry, • Proven ability to meet or exceed sales targets, • Strong attention to detail and a customer-centric approach to sales, • Knowledge of high-end watch brands is a plus, • Ability to work in a fast-paced environment while maintaining professionalism and elegance Why Join • Competitive salary and commission structure, • A dynamic and collaborative team environment focused on excellence, • Employee discounts and other exclusive perks If you're passionate about luxury timepieces and ready to bring your sales expertise to a brand synonymous with elegance, apply today!

Job Description Title: Senior Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a Senior Sales Associate, you are a key player on the boutique team—combining deep product knowledge, exceptional client service, and leadership presence to support both customer experience and team performance. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Senior Sales Associates lead by example and contribute to a culture of respect, team collaboration, and elevated service. Job Purpose To serve as a role model on the sales floor by delivering exceptional client service, meeting and exceeding personal sales goals, and supporting junior staff with day-to-day selling and service standards. The Senior Sales Associate acts as a product expert and clienteling ambassador, helping to drive performance and uphold Longchamp’s luxury values. Key Responsibilities Client Service & Sales Leadership • Deliver world-class service to each client, providing tailored styling advice and storytelling around Longchamp’s heritage and product craftsmanship, • Actively drive personal sales and assist others in achieving team goals, • Support CRM initiatives by cultivating long-term relationships and managing follow-ups, • Resolve client issues with professionalism and sensitivity Team Mentoring & Support • Serve as a coach and mentor for junior Sales Associates during floor operations, • Provide peer-to-peer training on product knowledge and selling techniques, • Help reinforce service protocols and team standards, particularly during peak periods, • Support management in daily team briefings and onboarding of new employees Product & Brand Expertise • Maintain deep, up-to-date knowledge of collections, materials, and product care, • Stay informed on current fashion trends and competitive market activity, • Share feedback on product performance and customer preferences with leadership Boutique Operations • Support store operations including stock handling, delivery processing, and replenishment, • Perform POS transactions with speed and accuracy, • Maintain floor presentation and cleanliness throughout the shift, • Follow all loss prevention and compliance procedures Skills & Qualifications • 2–3 years of experience in premium or luxury retail, preferably in a leadership or mentorship role, • Strong customer service and sales acumen, • Advanced product knowledge and presentation ability, • Excellent communication and interpersonal skills, • POS and inventory system proficiency, • Fluent in English; other languages a plus Person Specification • Confident, articulate, and client-focused, • Collaborative and supportive of team goals, • Demonstrates a polished and elegant appearance in line with brand standards, • Reliable, proactive, and performance-driven, • Open to feedback, coaching, and personal development, • Available to work flexible hours, including weekends and holidays Key Performance Indicators (KPIs) • Personal sales target achievement, • Units per Transaction (UPT) and Average Transaction Value (ATV), • CRM data capture, client retention, and reactivation, • Team support contribution (e.g. mentoring, shift leadership), • Client satisfaction and mystery shopper feedback, • Visual compliance and operational excellence Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

We are seeking a Microsoft CX & CCaaS Implementation Specialist with deep expertise in MS Dynamics CCaaS, MS Dynamics 365 CRM Customer Service, Microsoft Copilot Studio, and Azure Communication Services to design, build, and operationalize next-generation customer experience (CX) and contact-center-as-a-service (CCaaS) environments. This role sits at the intersection of Dynamics 365 CRM Service, Microsoft Dynamics CCaaS, and Copilot-driven automation, enabling seamless omnichannel engagement, agent assist, and AI-driven case management. At TeKnowledge, your work makes an impact from day one. We partner with organisations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead, and tech empowers. You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world. Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world. Why You’ll Enjoy It Here: • Be Part of Something Big – A growing company where your contributions matter., • Make an Immediate Impact – Support groundbreaking technologies with real-world results., • Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions., • Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect. We Are TeKnowledge. Where People Lead and Tech Empowers. Key Responsibilities • Design and configure Dynamics 365 Customer Service, Microsoft CCaaS, and Copilot Studio solutions across voice, chat, and digital channels., • Integrate Microsoft CCaaS, Dynamics 365 with Azure Communication Services (ACS), Power Platform, and third-party CRMs., • Develop and maintain reusable reference architectures, solution blueprints, and deployment templates for D365 + CCaaS synergies., • Build and maintain demo environments, accelerators, and proof-of-concept demonstrating integrated D365 Service + Copilot + CCaaS capabilities., • Translate presales solution designs into implementation-ready configurations and guide delivery teams through setup and go-live., • Own UAT setup, final validation, cutover, and hypercare readiness., • Implement Copilot Studio conversational flows integrated with Dynamics 365 cases, knowledge bases, and Power Virtual Agents., • Design intelligent routing, agent assist, and self-service automation leveraging Microsoft AI services., • Build and publish custom connectors, plug-ins, and data adapters to unify customer journeys., • Create technical BoQs, solution documentation, and implementation playbooks for presales and delivery teams., • Support solution sizing, feasibility analysis, and migration assessments (e.g., from Genesys, Avaya, Kore.ai, or Cognigy)., • Ensure alignment with Microsoft Cloud Adoption Framework, Security & Compliance, and Well-Architected Framework standards., • Continuously refine solutions to enhance agent productivity, CX analytics, and service automation maturity. Required Skills & Experience • Proven hands-on implementation experience with Microsoft Dynamics 365 Customer Service, CCaaS (Digital Contact Center Platform), and Copilot Studio., • Strong understanding of omnichannel engagement, case management, routing logic, and agent productivity tools., • Experience in CCaaS migrations and integration architectures using Azure Communication Services and Power Automate., • Ability to build end-to-end CX solutions connecting Dynamics 365, Copilot, Azure Open AI Services, and external systems such as WFM., • Excellent technical documentation skills., • Familiarity with Azure Foundry, Power Platform, Dataverse, and Azure Cognitive Services. Preferred Qualifications • Microsoft Certifications: MB-910 / MB-920 (Dynamics 365 Fundamentals), MB-230 (Dynamics 365 Customer Service Functional Consultant), AI-102 (Azure AI Engineer Associate), Azure Communication Services, and/or Copilot Studio specializations., • Prior experience in presales solution engineering, consulting, or technical evangelism roles., • Demonstrated success in creating accelerators, integration templates, or solution IP within Microsoft ecosystems., • Understanding of contact-center KPIs, journey analytics, and CX transformation frameworks.

Introduction This residential development is looking for a polished, people-focused Concierge to be the first point of contact for residents and visitors on a part-time basis (Saturday and Sunday). This role is all about setting the tone, delivering excellent service, and keeping the front of house running smoothly. Role Overview: • Location: SE10, London, • Package: DOE., • Industry: Property Management What You’ll Be Doing: • Acting as the front-of-house presence for the development, creating a welcoming and professional environment., • Greeting residents and visitors, managing access, and handling day-to-day enquiries with confidence and care., • Answering phone calls, emails, and correspondence in a clear, friendly, and professional manner., • Responding to issues or complaints, taking ownership and escalating where needed to ensure resolution., • Supporting the smooth running of the building by assisting with mobilisation, handovers, and resident move-ins., • Helping maintain site standards, compliance records, and basic risk management routines., • Working closely with the wider site and management teams to ensure residents receive a consistently high level of service. Main Skills Needed: • Strong customer service and front-of-house experience., • Confident communication skills, both face-to-face and written., • A calm, organised approach with good attention to detail., • Ability to handle queries and complaints professionally and empathetically., • Comfortable using systems and technology to log information and tasks., • A proactive, team-focused mindset with a genuine pride in your work. What’s in It for You: • 7am – 7pm Sat – Sun, 24 hours per week., • A resident-facing role where you can really make an impact on day-to-day experience., • The chance to work within a professional residential environment with clear routines and structure., • Ongoing support and the opportunity to build a long-term career in property and customer service. Call to Action: Think it could be a fit? We’d love to hear from you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Add Property mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Job title Case Manager Reports to Underwriting Team Leader Department Operations – Underwriting Location Hybrid – 3 days in the Glasgow office Contract Type 6-month Fixed Term Contract Start Date Candidates must be able to start early Jan Deadline 5pm, Monday 22 December 2025 LiveMore exists to challenge the unfair NOs in the mortgage world. That’s why our mission is to empower mortgage brokers to lend more by turning NOs into YESs and by maximising affordable borrowing. By doing that whenever we can, we help our customers live more and be ready for all that’s yet to come. Using our unique LiveMore Mortgage Matcher® and LiveMore Maximum Borrowing Calculator decision engine technology, we excel at overcoming challenges involving affordability, risk and Consumer Duty. We innovate for customers and mortgage brokers in need, where others don’t – like with LiveMore’s current mortgages ‘up to’, ‘into’ and ‘in’ retirement. LiveMore is an innovative company with ambitious plans, and we know that our people are the key to achieving our goals. We live by four core behaviours that shape our culture and guide our success: • Commitment – going the extra mile for brokers, customers, and colleagues., • Agility – adapting quickly, embracing innovation, and staying ahead in a dynamic market., • Humility – valuing collaboration, listening actively, and learning continuously., • Openness – communicating transparently and welcoming diverse perspectives. If these behaviours resonate with you, you’ll thrive here. The role At LiveMore, we care passionately about our customers. As a Case Manager, you are customer-centric, well organised and have excellent attention to detail. This role is the first point of contact for our customers, so you will deliver exceptional customer service in a timely manner. Responsibilities • Managing a busy pre-offer pipeline of applications., • Working closely with our Underwriting team to ensure applications are progressed to the correct outcome efficiently and accurately., • Ensuring all documents are assessed in line with internal manuals, policies, procedures, and criteria., • Remaining compliant with all applicable regulatory guidelines., • Developing and maintaining key relationships with internal and external customers., • Answering internal and external customer queries, with the key objective of first-time resolution., • Meeting key performance indicators and service levels by working to agreed objectives and deliverables., • Identifying potential issues and suggesting suitable solutions or process improvements. Experience and Competencies • Customer service experience, • An understanding the current regulatory landscape in respect of data protection, Money Laundering and treating customers fairly., • Have strong organisation skills with an ability to work to strict deadlines with considerable attention to detail., • Meticulous attention to detail. Benefits • Growth Shares – a stake in the company, • 30 days holiday plus bank holidays, • Health cash plan, • Salary Sacrifice pension scheme, • Employee assistance programme, • A supportive and collaborative working environment with a Wellbeing Calendar focused on supporting mental, physical and financial wellbeing

🚀 Join the Wowcher Team - We're Hiring a Sales Executive! 🚀 Location: London (Embrace the office vibes - 4 days a week!) Salary: £26,000 - £30,000 + Commissions (OTE £50,000 - £60,000) Are you a Sales Executive ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK. We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few! We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on! What are we looking for? • We are looking for someone with an eye for business-to-business sales. You must be able to come in and hit the ground running!, • A confident communicator who is happy to pick up the phone to talk with both new prospective clients, as well as those we have worked with previously., • Excellent presentation, communication, and negotiation skills with the ability to sell at all decision-making levels., • A smart business-oriented individual who can understand what deal structures and price points will appeal to the consumer, and who can then negotiate strongly to achieve a great outcome for the consumer, Wowcher, and client alike., • An individual who has an interest in consumer trends, and what types of deals will perform best as those trends evolve., • Brilliant objection handling skills, with the ability to anticipate queries and objections, and the initiative to gather the tools and information necessary, as well as build the trust required, to turn these around., • Self-motivated team player who can exceed goals and revenue expectations, with the ability to work on their initiative whilst building positive and rewarding working relationships with both colleagues and stakeholders. What will my responsibilities be? • Actively calling targeted businesses with the ultimate aim of signing fabulous merchants, • Creating excellent pitches, presentations, and proposals and negotiating to ensure a mutually beneficial deal is created for Wowcher, the merchant, and our growing customer base., • Providing clients with relevant information; especially in response to enquiries about products and services., • Continually establishing client relationships and building a strong rapport to enable you to deliver excellent customer service and further develop Wowcher's outstanding reputation., • Meeting weekly KPIs and monthly sales targets. Why Wowcher is Your Next Stop: Our office is like no other - it's a hub of fun and creativity! 🌈 Flexible working - blend office and home for your ideal work-life mix 🌞 25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days) 🍏 Free fruit to fuel your day 🥐 Weekly breakfast feasts every Thursday - Rise and shine! Why not grab a coffee and a pastry to start your morning. 🌿 Wellness Wednesdays (hello, free massages!) 🍹 Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco 🎮 Games area for some friendly competition 🎁 Benefits platform Perkbox so you can get discount and rewards across the UK! 🎉 Monthly social events – All Bar Wowcher! get to know your awesome colleagues 🎊 Legendary all-company parties twice a year - don't miss out! 🚲 Cycle Scheme and Season Ticket Loan to get you moving 💰 Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution. 🤝 Enhanced Employee Assistance Provider for confidential support and advice 🕶️ Eye Care Vouchers – we’ve got you covered! 💸 Store discounts across the Wowcher website (including travel deals!) 👕 Smart-casual dress code every day!! Want to know more? Check out:

ASSISTANT STORE MANAGER - LUXURY FRAGRANCE BRAND Central London About: • Join an exciting, innovative luxury fragrance and body care brand launching in Central London., • Be part of a prestigious boutique offering a contemporary sensory experience., • Work within a brand that values excellence, heritage, and exceptional customer engagement. Responsibilities: • Support the Store Manager in achieving sales KPIs, including sales performance, ATV, UPT, and CRM objectives., • Deliver an exceptional customer experience, consistently meeting and exceeding luxury retail standards., • Lead, inspire, and motivate the team to achieve individual and store goals., • Oversee daily operations, ensuring the boutique is impeccably presented and managed., • Assist with stock management, visual merchandising, and operational compliance., • Collaborate with colleagues to foster a professional, high-performing team environment. Requirements: • Experience in a leadership role within premium or luxury retail., • Strong knowledge of the London market and its clientele., • Passion for luxury fragrances and high-end retail experiences., • Assertive, dynamic, and positive attitude with excellent communication skills., • Proven ability to drive sales, motivate a team, and deliver exceptional customer service., • Full-time and permanent contract. Offering: • Competitive salary of up to £35,000 annually, depending on experience and seniority., • Performance-based commission scheme + additional benefits. Due to a high response, we can only contact shortlisted candidates that fit the criteria above. 360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Warehouse Operations Manager - Nights Location: Waltham Cross Salary: £50,000 – £56,000 per annum Hours: 45 hours per week | start times between 18:00 - 21:00 starting on Sunday Reporting to: Head of Warehouse Operations Are you an experienced warehouse leader ready to take ownership of a large-scale night operation? We are looking for a Warehouse Operations Manager - Nights to lead, inspire and optimise our night warehouse function. This is a senior operational role with full accountability for performance, people leadership, service levels and cost control across the night shift. You’ll be responsible for delivering outstanding operational performance through strong leadership of Team Managers and their teams, embedding best practice, driving continuous improvement and creating a customer-centric, high-engagement culture. What We’re Looking For • Proven experience in a senior warehouse or logistics management role, ideally within a fast-paced environment, • Strong leadership capability with experience managing and developing management teams, • Commercially aware with a strong grasp of productivity, cost control and KPI delivery, • Confident decision-maker with excellent communication and stakeholder management skills, • Strong understanding of health & safety, compliance and continuous improvement, • Flexible and resilient approach, comfortable working night shifts What We Offer • Competitive salary £50,000 – £56,000 (DOE), • Annual pay reviews, • 33 days holiday (inclusive of Bank Holidays), • Retail discount membership, • Health Care Cash Plan, • Stakeholder pension, • Death in Service benefit, • Additional tailored benefits linked to service and commitment Ready to lead a high-performing night operation? If you’re an experienced warehouse leader looking for your next challenge in a role where you can truly make an impact, we’d love to hear from you.

Optical Assistant Beckenham, BR3 3NP Salary up to £25,708.80 per annum, pro rata for part time hours (rising to £26,644.80 per annum once you have completed our Front of House Development course) We are looking for an experienced Optical Assistant to join our amazing team in Beckenham for 4 days / 32 hours per week (Wednesday to Saturday 9am - 5:30pm). When you join Bayfields Opticians and Audiologists as our Optical Assistant, you are joining an independent business. Although we are national, we are not a huge chain which means we understand the importance of local relationships and the power of choice. We aim to deliver obsessively great service to each and every one of our clients which is at the core of what we do. We have the latest diagnostic equipment, the latest technological advances in contact lenses, spectacle lenses and frames, and the latest fashions. At Bayfields, we are passionate about the services we provide our clients so as our experienced Optical Assistant, you will be the first point of contact for anyone visiting or contacting your practice. We want you to greet our clients in person as they arrive, or over the phone with a smile to make them feel valued and you will listen and understand their needs before taking ownership of their query. You will work closely with your Practice Manager, Optometrists, Audiologists, Dispensing Opticians and team members to determine the best solutions for our clients and focus on delivering obsessively great service at every step in the Bayfields client journey. We need an experienced Optical Assistant with experience of dispensing single focus lenses, multi-focal lenses and contact lenses. We would like somebody with strong IT skills and excellent communication and listening skills with the ability to build strong relationships with your team members, peers, and clients. Key Responsibilities: • Greet customers warmly and provide excellent service., • Assist customers in selecting suitable frames, lenses, and other optical products., • Experience of dispensing single focus lenses, multi-focal lenses and contact lenses., • Schedule appointments and manage bookings., • Maintain product displays and ensure the store is tidy and presentable., • Handle administrative tasks, including processing payments and orders. What We’re Looking For: • Excellent customer service and communication skills., • A keen interest in eye care and eyewear., • Strong attention to detail and organizational abilities., • The ability to work well in a team and independently., • Previous experience in optical retail. What We Offer: As an integral member of the Bayfields team, we will provide our Optical Assistant with an enjoyable professional working environment which is fun, open and where we are committed to supporting you, your personal wellbeing and your professional development which will involve you being on our Front of House Development course. This Bayfields Opticians & Audiologists course will take you through our client journey, an introduction to Contact Lenses, an introduction to the Eye and its Anatomy to understanding spectacle frames and lenses but most importantly giving you the opportunity to network and learn with your colleagues from other practices. You will participate in workshops that demonstrate the various types of optical screening equipment in practice and how to carry out basic repairs and adjustments. It will give you the opportunity to learn in a hands-on environment under the guidance of our experienced managers. Additionally, you will explore the Audiology journey to understand the impact of hearing loss for our clients and the solutions we can offer. You will also spend time at the Zeiss Offices in Birmingham where their expert team will take you through the features and benefits of Zeiss lenses showcasing why they are industry leaders. The final part of your learning journey will take place in a learning practice giving you an opportunity to apply everything you have learned in a safe environment, under the expert guidance of your learning manager. If you are an enthusiastic, customer-focused Optical Assistant, and looking for a new rewarding role, we would love to hear from you!

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To tidy the luggage area and Concierge desk as required., • To man the Telephone main switchboard as and when required., • To ensure all requests are the Concierge desk are handled in a professional and courteous manner., • To assist in the Security of the hotel by reporting any suspicious persons or happenings., • To ensure a proper handover is prepared for the morning shift., • To deliver extra beds, turndown beds and clean rooms as requested by your line manager., • To park cars safely when required and issue correct dockets with all details provided as blank filled in., • To prepare the Banqueting Boards and assist in directing guests to functions., • Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule., • Reports any incidents, complaints, suspicious persons or safety hazards immediately. About you: The ideal candidate for this position will have the following experience and qualifications: • Must have UK driving license., • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment., • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism., • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service., • Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation. About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty