Customer service director jobs in South CroydonCreate job alerts

Join a Leading Luxury Furniture Brand \n Founded in 1990, Indian Ocean is one of the UK's leading luxury outdoor furniture brands, known for exceptional design, craftsmanship and customer service. From our showrooms at Harrods and across London to our warehouse and delivery operations, we serve discerning private, trade and commercial clients throughout the UK and internationally. \n We're looking for a proactive, organised and hands-on Logistics & Warehouse Coordinator to join our growing team. \n Reporting directly to the Logistics Director, you'll play a key role in keeping our warehouse, logistics and delivery operations running smoothly while delivering the premium service our customers expect. \n What You'll Be Doing \n • Coordinating customer deliveries, installations and collections \n • Scheduling supplier deliveries and goods receipts \n • Liaising with couriers, transport partners and export agents \n • Preparing shipping, customs and export documentation \n • Managing stock control and inventory accuracy \n • Supporting warehouse administration and reporting \n • Assisting with fleet administration and compliance \n • Resolving customer and operational queries \n • Supporting day-to-day warehouse activities when required \n • Maintaining high standards of health, safety and operational compliance \n \n What We're Looking For \n \n • 3+ years' experience in logistics, warehouse, supply chain or distribution operations \n • Strong organisational and administration skills \n • Experience coordinating transport and deliveries \n • Excellent attention to detail \n • Confident communicator with a customer-first mindset \n • Ability to prioritise and solve problems independently \n • Strong Microsoft Office skills, particularly Excel \n • Full UK Driving Licence \n \n Applicants should live within a reasonable commuting distance of Croydon and be able to reliably travel to our warehouse five days per week.

Join Superdrug Head Office- Make a Real Difference Every Day! \n Location:East Croydon (with 2-3 Days per month at our DC in Dunstable)Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.Salary:Competitive \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform.Here's the exciting bit…A day includes: \n The Online & Distribution finance team forms part of the wider Commercial Finance team consisting also of Trading Finance, Healthcare Finance, Retail Finance, Procurement and Property & Investments Finance.A great opportunity within the Online & Distribution Commercial Finance team as a Finance analyst supporting Warehouse and Distribution.The team provides financial analysis and support to wide range of stakeholders including the Supply Chain Director, Finance Director, CEO of Superdrug, MD of Savers & the Warehouse and Transport Operations teamWe care about individual career development and were looking for someone who wants to grow with us, with the business supporting you towards either CIMA, ACA or ACCA accreditationKey ResponsibilitiesOwnership of month end processes in relation to Warehouse & Distribution, including the calculation & posting of accruals & prepaymentsPrepare Balance Sheet reconciliations ensuring they are completed with a high degree of accuracy.Fleet related costs, including IFRS16 lease accounting / reconciliationsFinancial reconciliation work ensuring integrity between month end costs and those reported in operational trackersLead Weekly Cost calls with DC and Warehouse teamsContract Spend analysis to support investment decisions and quarterly contract spend tracking vs planAdhoc analysis as requiredPerson SpecificationPart Qualified CIMA/ACCA/ACA Or relevant University degree (Accounting & Finance, Economics, Maths) with a minimum of 2:1 grade.Experience using Excel.Diligent with attention to detail, self-motivated & enthusiasticAbility to work in a fast pace and dynamic environment.Strong communication and time management skills.Ability to develop strong working relationships across the business including working with non-finance customers and third party providers. \n Here's what's in it for you: \n 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!Unrivalled Learning and Development programmesEnhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and supportCome and be part of something special! \n For information on how we manage and store your data please go to https://privacy-policy/

Bickley Insurance Services Ltd is a general insurance broker, dealing with both Commercial and Personal Lines insurance policies. We are based in Wallington, Surrey and were established over 35 years ago. We have over 5,000 loyal clients and continue to develop and grow year-on-year.Due to continued growth and success, we are seeking a highly motivated and experienced Senior Commercial Account Handler to join our dynamic team. Working alongside and reporting to the Managing Director, the Senior Commercial Account Handler will be based in our Hackbridge office. Bickley Insurance are part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £500m+ of Gross Written Premium into the market annually.Key Responsibilities:Managing policies ranging from larger package SME policies to larger commercial risks.Working closely with others in the Commercial Team, assisting with day-to-day tasks, including Mid-Terms adjustments and processing of renewals.Taking calls and responding to e-mails from clients - providing dedicated and high-standard customer service to a portfolio of key clients.Ensuring quality control and maintaining high standards of customer service.Checking and issuing documentation to clients in a timely, complaint and accurate manner.Building and maintaining relationships with new and existing clientsResponding to client queries as required.Identifying opportunities to cross-sell to the existing client bank (no cold calling is required).What were looking for:To be successful in this role, you must have the following skills.From a Commercial Insurance background with at least 3 years commercial experience.Excellent communication skills essential (both telephone manner and responding to emails).Excellent organisational skill.Able to work under pressure and to keep to certain time constraints.Committed to building strong Client and Insurer relationships.Identifying cross-selling opportunities with clients to ensure that they have the required insurances in place.Hunger to help in all aspects of the business and to help drive growth.Confident meeting and speaking with clients and third parties.Supportive teamwork skills.Knowledge of Acturis is highly advantageous.What we offer:Competitive salary commensurate with level of experienceCompany Pension schemeGenerous holiday entitlement, including birthday day offBupa Healthcare Cash PlanLife AssuranceEnhanced Maternity/ Paternity leaveReferral ProgramPaid Volunteering daysREF-229 290TPBN1_UKTJ

Role: Financial Director \n Location: Bromley (4 days per week in office) \n Salary: Circa £100,000 – £120,000 executive package \n \n The Opportunity \n This is not a slow, process-driven corporate finance role. This is a rare opportunity for a highly driven, hands-on Financial Director to join a fast-growth business. They are experiencing exceptional growth with the pace and energy of a startup. You will be the CEO's trusted right hand – not just a technical accountant, but a true commercial partner who thrives on balancing aggressive growth ambitions with financial reality. \n \n The Role \n Leading a small but highly capable finance team, you will take full ownership of the finance function in a business that operates multiple operational units. You will be expected to move seamlessly between high-level strategy and rolling up your sleeves to get into the detail. \n Key responsibilities include: \n\n • Commercial Finance & Modelling - Build and stress-test complex financial models to support growth initiatives, investment decisions, and scenario planning.\n, • Cash & Capital Management: Relentlessly focused on the balance between cash in the bank, working capital requirements, and the need to reinvest for growth.\n, • Contract & Commercial Review: Apply an expert eye for detail to customer, supplier, and partnership contracts – identifying risk, commercial upside, and hidden exposure before they become problems.\n, • Board Packs & Investor-Level Reporting: Prepare insightful, data-rich board packs that tell the real story – not just historical numbers, but forward-looking projections and actionable intelligence.\n, • Growth vs. Caution: Act as the internal guardian who respects ambition but never ignores the numbers. Challenge where needed, but always in service of sustainable, rapid growth.\n, • Operational Integration: Understand how multiple business units (e.g., different revenue streams, cost centres, or operational functions) interact financially – and ensure no part operates in a silo.\n\n What We're Looking For \n You will be a qualified accountant (ACA/ACCA/CIMA) with a proven track record as a Financial Director, Head of Finance, or senior finance leader in a fast-growth, high-energy environment. \n You will be comfortable with the realities of a startup-style culture: ambiguity, pace, limited bureaucracy, and high personal accountability. In return you will have a genuine path to CFO as the business continues its growth trajectory.

Technical Service CoordinatorLocationTooting, London (SW17)Salary£30,000 - £35,000 per annum, depending on experienceContract TypePermanentWorking Hours37.5 hours per weekMonday to FridayOffice-based roleThe OpportunityAn exciting opportunity has arisen for a highly organised Technical Service Coordinator to join a growing and well-established engineering business specialising in hazardous materials storage and safety solutions.This role will play a key part in coordinating service, maintenance and installation activities across the UK, ensuring engineers, customers and suppliers are aligned to deliver projects and service work efficiently and on schedule.Reporting directly to the Managing Director, the successful candidate will work closely with clients, service engineers and internal departments to manage workloads, maintain accurate records and ensure excellent customer service throughout the project lifecycle.Full training will be provided on the company's products, systems and industry standards.This role would suit an organised and proactive individual with strong communication skills and a technical mindset. Applications are welcomed from experienced coordinators, graduates or college leavers looking to develop a long-term career within a technical engineering environment.Key ResponsibilitiesCoordinate service, maintenance and installation activities across multiple customer sitesSchedule engineers and manage workloads to ensure service commitments are delivered on timeAct as a key point of contact for customers, responding to enquiries and providing project updatesMaintain accurate service records, schedules and project documentationTrack project progress and ensure all activities are completed within agreed timescalesUse Microsoft Excel and Microsoft Dynamics 365 to manage service schedules, customer information and project dataLiaise with engineers, suppliers and customers to coordinate resources and site requirementsSupport the preparation of quotations, reports and service documentationMonitor outstanding actions and ensure timely completion of maintenance and service activitiesAssist with continuous improvement of service processes and administrative systemsSupport the wider team with project coordination and operational activities as requiredWhat We Need From YouEssential:Strong organisational and planning skillsExcellent communication skills, both written and verbalConfident dealing with customers, engineers and internal stakeholdersGood working knowledge of Microsoft Office, particularly ExcelStrong attention to detail and ability to manage multiple tasks simultaneouslyAbility to work independently and as part of a small, fast-paced teamPositive attitude and willingness to learnDesirable:Previous experience in a service coordination, project coordination, scheduling or administrative roleExperience using Microsoft Dynamics 365 or similar ERP/CRM systemsTechnical, engineering or construction industry exposureExperience coordinating field-based engineers or maintenance teamsEngineering qualification, college course or technical education backgroundUnderstanding of service, maintenance or project delivery environmentsWhat We OfferSalary of £30,000 - £35,000 depending on experienceDiscretionary annual bonusCompany pension scheme21 days holiday plus all English bank holidaysCompany laptop and full IT setupFull training on company products, systems and industry standardsOngoing development opportunities within a growing engineering businessOpportunity to build a long-term career in a specialist technical sectorWorking Pattern & Location37.5 hours per week, Monday to Friday.This is primarily an office-based position, although occasional site visits may be required as part of training and development.Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.TPBN1_UKTJ

Bromley Council are looking for an Interim Head of SEN. £526 per day. 2 days in the office BR1 1AS. MAIN PURPOSE: To provide high quality strategic and operational leadership and management to the Special Educational Need (SEN) service and system leadership for the SEND partnership in the context of local and national priorities. To develop, communicate and deliver the SEND strategic vision and priorities and provide the leadership for the delivery of an Integrated and Inclusive Service for Children and Young People with SEND and their families. To be a champion for Bromley children and young people with Special Educational Need and/or Disabilities (SEND), to deliver a sustainable, inclusive and consistent experience for families. By collaborating with partners across the local area (within the Council, in schools and in other agencies) and with parent/carers to ensure that SEND operational delivery is high quality through direct delivery and commissioning arrangements. SUMMARY OF RESPONSIBILITIES AND DUTIES: To lead in ensuring the provision of high quality efficient, effective, economic and user focused services that are recognised as providing positive lived experiences for children and young people and which ensure all services are keeping children safe and helping them to thrive. To embed the effective use of business information and intelligence in relation to service delivery and service improvement and use this to implement local and national standards across services for children and young people with special educational needs and disabilities. Ensure an accurate performance management and quality assurance system is operational and closely monitoring all aspects of service delivery. Provide a cross-sector leadership role, working across education, health and social care including establishing joint commissioning structures to maximise the use of resources. To lead the strategic development, coordination, and operational delivery of integrated services for children and young people with special educational needs and those with disabilities, informed by the Government's SEND reforms, legislative requirements and corporate priorities. Provide high quality advice to the Director of Education, Senior Leadership Team and Portfolio Holder, including preparing and presenting reports Develop the effectiveness and efficiency of services by monitoring and evaluating performance, developing robust systems for service planning and performance management, which take account of changing service requirements, demographic trends, changing legislation. Recruit, manage, motivate and develop a workforce that is confident, positive and passionate about delivering the best possible outcomes for children and young people. Manage resources to achieve priorities, ensuring that resources are allocated and controlled to optimise efficiency and effectiveness to achieve the best possible outcomes within the budget and seeking opportunities for securing external funding. Within these responsibilities, to carry out the functions of a budget holder and a contract manager, complying with the Council's procedures. Working with the Director of Education and other system leaders, provide direction for the local area SEND Strategic Vision and Priorities, policy and practice and commissioning of SEND provision, with a focus on the Government SEND Review (2022) and the SENDAP Improvement Plan (2023). To embed the Voice of the child and young person, parental involvement and coproduction through consultation and feedback to identify and address gaps and shape services. Contribute to the strategic leadership of the Council as a member of the Education Leadership Team and deputise for the Director as required. Develop and maintain effective partnerships with stakeholders, including parents, schools and other education providers and other statutory and voluntary agencies providing services for children and young people. Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the organisation. CONTACTS AND RELATIONSHIPS: This post is a system leadership post, the postholder will be required to establish and maintain effective partnerships with the broader SEND system (e.g. service users, parents and carers, ICB, health providers, education and training settings, transport providers, residential units and Children's and Adults Social Care etc) to ensure a high quality efficient, effective, economic and service user focused system MANAGEMENT AND LEADERSHIP: The postholder will lead and manage the SEN Leadership Team and directly line manage experienced SEN Managers overseeing a high profile and challenging service area comprising of the following teams: SEN Statutory Assessment Team Tribunals and Mediation (inc customer engagement) SEN Outreach Teams SEND Programme TeamEQUALITIES: Implementation of the Council's equal opportunities policies and its statutory responsibility with regard to other individuals and service delivery.KNOWLEDGE Detailed knowledge of the legislative framework and statutory guidance for SEN/D Understanding of national policy across education, health and social care as the context for SEND services Knowledge and understanding of successful strategies for countering inequality and a commitment to equality of opportunity in employment and service delivery Knowledge, understanding and skills required to manage a complex budget EXPERIENCE Successful leadership and management of a complex service with multiple teams Experience of working successfully with partner organisations to improve outcomes for service users Effective management of complex budgets involving a range of funding streams A track record in commissioning and managing commissioned services QUALIFICATIONS A recognised education, health or care qualification at degree level or equivalent work experience Recent, relevant professional development relevant to SEND

Elea Ecuador is seeking a Director of Product Management – AI Customer Service Agents to lead the strategy and execution of Kraken's AI-powered products. This role requires expertise in AI products, focusing on customer service automation and enhancing customer experiences.

You will support services and undertake assessments as required to establish unmet need in accordance with our eligibility criteria. You will have experience of working with relevant service user groups. You will have good oral and written communication skills, understanding of issues affecting rele

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

Eliburn Support Service is a day service that operates from a building base to support adults who have a learning disability, associated physical disabilities and who also have complex health care needs. This role is extremely rewarding but can be demanding at the same time and you must be able to p

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

Taking inbound customer service calls. Delivering a great customer experience for Hungarian based customers both via email and on the telephone. Previous experience customer service experience.

Customer service experience is preferred but not mandatory; we value a positive attitude and readiness to learn. Dutch Speaking Customer Service Advisor. Accurately document customer interactions to improve service quality and internal processes.

MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish or Nowegian Speaking Customer Service Advisor as soon as possible. You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Days (1000 - 1800) & Waking Nights (1900 - 1900).Note: At present, we’re only able to progress applications from candidates who hold ex

MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Norwegian Speaking Customer Service Advisor as soon as possible. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. You

Live for great customer service. We’re here to shake things up, to make energy better for our customers and the planet. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache.

Customer Service Advisor who is fluent in Swedish. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. Taking inbound customer service calls.

We support adults with learning disabilities across our services in Warrington, and we're looking for people who care about getting it right - not people who've done it before. Like working with people - this is a people job, just like retail or hospitality, but the "customer" becomes someone you ge

Turkish Speaking Inbound Customer Service Advisor. Customer Service Advisor who is fluent in Turkish. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.

Autism Support Worker - SEN School - Brixton Are you passionate about supporting children with autism and looking for a role where you can truly make an impact? A dynamic and growing SEN school in Brixton is seeking a dedicated Autism Support Worker to join their team and support pupils in a nurtur

MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor as soon as possible. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We wo

You will work closely with families, schools, social workers, and healthcare professionals to ensure the best outcomes for service users.

Taking inbound customer service calls. Delivering a great customer experience for French based customers both via email and on the telephone. Previous experience customer service experience.

Full-time | Part-time | Temporary (Ongoing).MedGen Healthcare is seeking compassionate, resilient, and dedicated.Mental Health Healthcare Assistants.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficul

Previous experience customer service experience. MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Spanish. The company also provides industry leading training

We are currently recruiting experienced and compassionate Residential Child Support Workers to join our growing agency team supporting children and young people across residential childrens homes and supported accommodation settings.This is a rewarding opportunity for individuals passionate about ma

Picking and packing customer orders accurately and efficiently Preparing parcels to a high standard ready for dispatch Maintaining excellent stock accuracy Assisting with stock takes when required Reporting any picking discrepancies to support continuous improvement Keeping the warehouse clean, orga

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

We're the UK's biggest home cleaning service. Because we match you with local customers, youll also spend less time travelling.

Eldon Housing Association is an established provider of Sheltered Housing and Facilities Management Services. We are proud to provide high standards of service to older people across several care schemes in the Croydon area, with a strong reputation for delivering safe, comfortable, and supportive h

You will be based across our services in Bromley.

Join Our Client's Team as a Mental Health Support Worker! 🌟 Are you passionate about making a difference in people's lives? Do you have a knack for supporting individuals on their recovery journey? If so, we want YOU to join our client's dedicated team in Sydenham! Position: Me

We are seeking warm, respectful, and energetic individuals to join our Scunthorpe services as Relief Support Workers.

Full-time | Part-time | Temporary (Ongoing).MedGen Healthcare is seeking compassionate, resilient, and dedicated.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficulties, and other additional needs.You

Complex Care Support Worker Pay: Competitive hourly rates (dependent on experience) Hours: Full-Time, Part-Time & Bank Opportunities Available Care4ocus Healthcare is currently recruiting experienced Complex Care Support Workers to join our growing team supporting children and adults with complex

Belmont Recruitment are recruiting for a Hostel Support Worker to join a 24-hour supported accommodation service in South West London. This role would suit an experienced Housing Support Worker, Project Worker, Resettlement Worker or Key Worker with a background in homelessness services or supported

Short Breaks Support Worker (Weekend Cover) Childrens Service. Short Breaks Service Children with Disabilities & Additional Needs. We are recruiting dedicated and caring Short Breaks Support Workers to join a specialist childrens short breaks service supporting children and young people with a wid

Every day is an opportunity to create impact, joy, and independence for the people we support.Your work, whether direct, or behind the scenes, contributes to unforgettable moments that change lives.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 ��

We're the UK's biggest home cleaning service. Because we match you with local customers, youll also spend less time travelling.

Complimentary gym membership for another person (after 2 years service). Mental Health, Well-Being and EAP Services.

Manufacturing Prepper / Cleaner Location: Hailsham, BN27 4ELSalary: Competitive, DOEContract: Full time, PermanentBenefits: A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! Take Your Career t

SEMH Teaching Assistant / Behaviour Support Worker.All-age setting: supporting children aged 4-16 years.Are you passionate about making a real difference in the lives of young people who need it most in Croydon?We are an SEMH/EBD specialist SEN school in Croydon seeking resilient, empathetic, and co

Our client has become one of the countrys top sales, customer service and marketing companies with associated companies both nationally and internationally.

Learning Disability Support Worker - Hillingdon - ASAP Start Learning Disability Support Worker - Hillingdon Learning Disability Support Worker - SEN school support Learning Disability Support Worker - ASAP start Learning Disability Support Worker - with experience working in an SEN school Learning

The special needs school has various services in the area including supported living homes and other campuses.