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The Manager, HR Service Center is responsible for leading and developing a team of five HR Operations Advisers to deliver high-quality, compliant, and customer-focused HR services across 23+ countries in EMEA. The role drives operational excellence across the full employee lifecycle - ensuring service levels, quality standards, and customer satisfaction targets are consistently met or exceeded. Acting as a key enabler of the HRSC's maturity and capability, the Manager builds a knowledgeable, trusted, and collaborative team. Main Responsibilities and Accountabilities: • People Leadership: Lead, coach, and develop a team of five HR Operations Advisers — holding regular 1:1s, identifying capability gaps, creating individual development plans, and building a high-performing, engaged team., • Service Level Performance: Own and drive HRSC performance against defined SLAs., • Quality Assurance: Maintain and continuously improve quality standards across transaction accuracy, customer service behaviours, and audit outcomes - embedding a culture of getting the basics right every time and continuous learning., • Process Improvement & Infrastructure: Drive and lead HRSC process improvement initiatives across the EMEA region - identifying inefficiencies, designing better ways of working, and building the operational infrastructure of the function alongside day-to-day delivery., • HR Compliance: Ensure all HR processes, transactions, and advice delivered by the team are compliant with relevant EMEA employment legislation and company policy maintaining up-to-date knowledge across the region., • Stakeholder Management: Collaborate with HR Operations Specialists, Global and Regional HR Service Center leaders, HR Business Partners, COEs, Talent Acquisition, HR Technology, and Total Rewards to ensure seamless end-to-end process execution and strong cross-functional relationships., • Project Leadership: Own and deliver HRSC improvement projects end-to-end - leading workstreams, managing timelines, coordinating with relevant stakeholders, and ensuring outputs land in the function and stick., • Knowledge & Standards: Contribute to the development of knowledge assets, SOPs, and training materials in collaboration with HR Operations Specialists - ensuring the team operates from a consistent, high-quality knowledge base., • Escalation Management: Act as an escalation point for complex or sensitive cases within the team's remit - resolving issues, transparently, collaboratively ensuring that future escalations are mitigated and lessons are learned.., • Reporting & Insight: Monitor and report on team and function performance - providing the Associate Director with timely, accurate data on SLAs, quality, customer satisfaction, and team development progress, and using insight to inform priorities and decisions. Position Qualifications and Experience Requirements: Education: • Bachelor's degree in HR Management or related field, CIPD Level 5, or equivalent. CIPD Level 7 desirable. Experience: • Proven experience managing a multi-country HR Service Center supporting an EMEA region, • Demonstrable people leadership experience, including performance management and team development, • Experience owning and delivering HRSC improvement projects end-to-end, • Track record of driving performance against defined SLA and quality targets, • Working knowledge of EMEA employment law and HR compliance across multiple jurisdictions, • Hands-on experience with Workday and/or ServiceNow (or comparable platforms), • Experience with inContact or similar contact centre telephony (desirable) Competencies: • People Leadership & Team Development, • Operational Excellence & Performance Management, • Critical Thinking & Problem Solving, • HR Knowledge & Compliance, • Stakeholder Collaboration & Relationship Building, • Continuous Improvement & Innovation, • Accountability & Ownership

Job Title: Director of Homes Compliance and SafetyContract Type: Permanent Salary: £CompetitiveWorking Hours: 35 Hours per weekWorking Pattern: Monday-Friday/HybridLocation: Liverpool / London - UK wide presence requiredIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you’ll make as a Director of homes compliance and safety We are seeking a strategic and experienced leader with a strong track record of delivering building safety outcomes within an organisation of comparable size, scale and complexity. Experience of working in a regulated environment would be advantageous. The successful candidate will have significant senior leadership experience within a large and geographically dispersed organisation, with a proven ability to drive high performance, lead successful transformational change, and deliver excellent outcomes in their area of responsibility. They will also hold relevant professional memberships and qualifications, ideally including MRICS (Royal Institution of Chartered Surveyors), membership of the Institute of Fire Safety Managers (IFSM), Chartered Institute of Building (CIOB), or Institution of Fire Engineers (IFE) at GIFireE level or above..Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role ProfileLeading our strategy and our people • Through visibility as a brilliant leader, foster a culture of collaboration, transparency, empowerment and engagement. Inspiring and motivating the team to deliver high performance and ‘joined up’ services that lead to the highest possible standards and excellent customer outcomes. • Lead and be accountable for strategy development and implementation across specific areas of responsibility identifying, promoting, and implementing projects and initiatives that achieve the effective and efficient running of respective areas within the respective directorate and across the Group. • As a director, contribute and shape the corporate objectives and priorities of the directorate under the guidance of the Chief Property Officer. • Live Our Riverside Way (values), leading in such a way as to have a positive impact on our people and support the achievement of our aspired culture. • Deliver on our people promise, ensuring a great colleague experience, achieving high levels of engagement, with positive outcomes for customers, business, and colleagues. • Ensure effective working relationships within the area of responsibility, the wider directorate and the Group. • Demonstrate sector leadership in influencing central and local Government (where appropriate), other partners, and internal or external stakeholders as appropriate to the role. • Actively coach and manage the performance of individuals, teams, and departments, providing clarity of direction, supporting the achievement of goals that positively impact colleague and the customer experience. Service delivery, customer experience and performanceResponsible for the following areas • The role sets our strategic approach to risk assessments and defining our safety framework in the context of our customers’ homes and group buildings. This will include setting out policy requirements and associated accountability frameworks. There will be a key focus on fire safety and land-lord H&S compliance to meet the safety & quality consumer standards. • Lead responsibility for understanding fire risks in our homes and Group buildings and taking ap-propriate steps and actions to mitigate and manage those risks on an ongoing basis so that buildings can be safely occupied, with specific responsibility for the upkeep and maintenance of the structure and outside of the building, plant rooms and common parts. • Lead a team responsible for fire safety inspections, day to day management of fire...

Managing Quantity Surveyor - Construction & DevelopmentLocation - North West (Liverpool, St Helens, Warrington & North Wales)Salary/Package - 70,000 to 75,000 + Excellent Benefits PackageAbout the CompanyOur client is a leading construction and property services contractor delivering a diverse portfolio of construction, refurbishment, regeneration, and development projects across the North West and North Wales. With a strong reputation for quality, collaboration, and customer service, they work in partnership with both public and private sector clients to successfully deliver projects that create long-term value for local communities.Due to continued growth and an expanding project portfolio, they are now seeking an experienced Managing Quantity Surveyor to lead their commercial team and support the successful delivery of high-value construction and development projects.The RoleAs Managing Quantity Surveyor, you will be responsible for:Leading and managing a team of Quantity Surveyors across multiple construction and development projectsTaking overall responsibility for the commercial performance of projects with a combined annual turnover of approximately £40 millionLeading the monthly CVR process and chairing month-end commercial review meetingsProducing accurate commercial reporting, management accounts, forecasts, and financial performance updatesSupporting the Commercial Director with strategic commercial planning and business performanceManaging cash flow, applications for payment, valuations, and final accountsEnsuring robust subcontract procurement, contract administration, and commercial governanceReviewing contractual documentation and providing commercial advice across JCT and NEC contractsManaging commercial risk and identifying opportunities to maximise project profitabilitySupporting pre-construction teams with cost feedback and commercial insightBuilding and maintaining strong relationships with clients, consultants, and key stakeholdersLeading, mentoring, and developing the Quantity Surveying team through regular performance reviews and professional developmentPromoting best practice across commercial management, contract administration, and company proceduresPlaying a key role within the senior leadership team, contributing to business growth and continuous improvement initiativesThe Ideal CandidateThe successful Managing Quantity Surveyor will have:Degree qualified in Quantity Surveying, Commercial Management, or a related construction disciplineProven experience as a Managing Quantity Surveyor, Commercial Manager, or Senior Quantity Surveyor within the construction industryPrevious experience managing and developing commercial teamsStrong understanding of JCT and NEC contractsExcellent knowledge of cost management, CVRs, forecasting, subcontract management, and final accountsStrong commercial awareness with experience managing high-value project portfoliosExcellent leadership, communication, and stakeholder management skillsAbility to drive commercial performance while mentoring and developing team membersEvidence of continuing professional development, with RICS or equivalent membership desirableFull UK Driving LicenceWhat's on OfferCompetitive basic salary and comprehensive benefits packageSenior leadership opportunity within a well-established and growing contractorResponsibility for a significant commercial portfolio worth approximately £40 million annuallyOpportunity to lead and develop an established Quantity Surveying teamLong-term career progression with genuine opportunities to influence business strategyStable pipeline of construction and development projects across the North West and North WalesSupportive and collaborative working environmentApply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris.Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website.We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic.Please Note: Due to high volume of applicants, only those shortlisted will be contacted.INDCOMTPBN1_UKTJ

Job Title: HR Business Lead Location : Maghull, Liverpool Salary: £44,709 pro rata Job Type: Permanent, Full Time/Part Time Parkhaven Trust is looking for an experienced, values-led and commercially aware HR Business Lead to help us deliver the next stage of our development. This is a key role within the organisation, working directly with the Chief Executive Officer and Executive Team to lead excellent HR practice, strengthen our workforce, support confident management, and help create a healthy, inclusive and high-performing culture across Parkhaven. Founded in 1888, Parkhaven Trust provides care, support and housing services for older and vulnerable adults from our services in Maghull, Sefton. Our mission is to provide exceptional care, support and housing that honours each person's story and maximises independence wherever possible. Our vision is: 'A society where every person is valued, supported and inspired to live life to the fullest.' About Parkhaven Trust: Parkhaven operates two purpose-built care homes, an extra care scheme, a specialist dementia day service and a supported housing scheme, all rated Good by CQC. Customer satisfaction is 96.8% , while 82.2% of colleagues say Parkhaven is a great place to work. Our Corporate Strategy 2026-2031, Caring Well, Living Well, Growing Well , is built around five key aims: Excellence in Care Empowered People Thriving Communities Sustainable Growth Influence and Advocacy About the role: The HR Business Lead will play a central role in helping Parkhaven become an employer of choice. You will ensure our people priorities are aligned to current services, future growth and the needs of the people we support. Working closely with managers, you will review staffing levels, improve recruitment and retention, support absence and performance management, and ensure colleagues are well-led, well-supported and able to do their best work. This is both a strategic and hands-on role. You will provide trusted HR advice to the CEO, Executive Team and managers, while supporting complex employee relations casework, policy development, workforce reporting, recruitment, training, wellbeing, engagement and organisational change. As Parkhaven develops its future plans, including growth in housing, care and community services, you will help ensure our workforce, systems, culture and leadership capability are ready for that future. About you: We are looking for someone who combines professional HR expertise with warmth, judgement and practicality. You understand that good HR in a care and housing environment is about more than process. It is about enabling safe services, supporting compassionate leadership, building trust with colleagues, and helping managers make fair, confident and legally sound decisions. You will be able to work strategically while remaining comfortable being hands-on when needed. You will be confident advising senior leaders, supporting managers through complex people issues, analysing workforce trends, and translating organisational priorities into practical people solutions. You will bring emotional intelligence, credibility and a solution-focused approach, recognising that a strong colleague experience directly supports better care, better housing and better outcomes for the people Parkhaven serves. Essential requirements: You will need: CIPD Level 7 qualification, or CIPD Level 5 with significant relevant experience. Experience in an HR Business Lead, HR Business Partner or similar senior HR role. Experience delivering a broad HR service across an organisation. Strong knowledge of employment law and its practical application. Experience managing employee relations casework. Experience supporting managers with performance, absence, conduct and organisational change. Experience of policy development and workforce reporting. Strong interpersonal, influencing and communication skills. The ability to analyse workforce information and identify practical solutions. Strong IT skills, including Microsoft Word, Outlook, Excel and PowerPoint. Tact, diplomacy, emotional intelligence, sound professional judgement, and a proactive, solution-focused approach. Experience of working in care, social care, housing, supported living or the not-for-profit sector would be an advantage but is not essential. Why join Parkhaven? This is a rare opportunity to join Parkhaven at an important point in its history. You will be joining a charity with deep local roots, a strong reputation, a committed workforce and a clear strategic direction. You will have the opportunity to shape our people agenda, strengthen our culture, support future growth and make a visible difference to colleagues, residents, tenants, families and communities. How to apply: Please send your CV and a supporting statement (maximum two pages) explaining why you are interested in the role and how your experience matches the requirements of the post. Candidates with experience as an HR Business Partner, Senior HR Manager, HR Manager, HR Director, People and Culture Manager, People Operations Manager, Employee Relations Manager or similar senior HR roles are encouraged to apply. TPBN1_UKTJ

Head of Quality As Head of Quality, you'll lead quality strategy across a highly regulated pharmaceutical and medical manufacturing operation, ensuring patient safety remains at the heart of everything whilst driving continuous improvement, operational excellence and business growth. BASIC SALARY: £90,000 - £100,000 BENEFITS: Bonus 25 days holiday pension Car allowance Healthcare LOCATION: North West COMMUTABLE LOCATIONS: Liverpool, Manchester, RELOCATION: We are fully prepared to relocate the right candidate, this role therefore as also been posted in Leeds, Cambridge, Oxford, Derby, Birmingham, Bristol and London Why read on: In this critical leadership role, you'll: ·Set the direction - shaping and delivering the quality strategy across multiple manufacturing and technical locations (2x UK, US and Far East). ·Lead from the front, be visible and present - developing and inspiring established quality teams whilst creating a culture of quality beyond compliance (4 direct c30 indirect reports). ·Influence the business - acting as a key member of the senior leadership team, helping shape operational and strategic decisions. ·Drive improvement - championing continuous improvement, modern quality systems and best practice across highly regulated environments. ·Protect what matters most - ensuring patient safety, regulatory compliance and world-class customer service remain central to every decision. Job Description Reporting to the UK Operations Director with a dotted line to the Business Unit Head, you'll have overall responsibility for the quality function across a complex manufacturing business supplying products into highly regulated pharmaceutical and medical markets. This is a genuine leadership role where you'll balance strategic planning with operational execution, working closely with manufacturing, engineering, technical, commercial and external regulatory stakeholders. You'll be responsible for developing quality capability, ensuring regulatory compliance, supporting commercial growth and creating a collaborative culture focused on excellence. Key Responsibilities: ·Lead all aspects of Quality across pharmaceutical, medical and industrial operations. ·Develop and implement quality strategies aligned to wider business objectives. ·Provide leadership to multi-site quality teams, developing talent and succession plans. ·Ensure GMP, regulatory (MHRA/EudraLex/FDA) and customer quality requirements are met or exceeded. ·Lead customer, regulatory and third-party audits and inspections. ·Maintain oversight of quality systems, change management, deviations, non-conformances and compliance activities. ·Drive a culture centred around quality, collaboration, accountability and continuous improvement. PERSON SPECIFICATION: You'll be joining a business at an exciting point in its growth journey. To be successful in your application, you'll be able to demonstrate: ·A degree qualification in Chemistry, Pharmaceutical Sciences, Life Sciences or a related scientific discipline. ·Significant experience within pharmaceutical, excipient, API, medical device, specialty chemical or similarly regulated manufacturing environments. ·A strong understanding of GMP and pharmaceutical quality systems. ·Proven experience leading, developing and mentoring Quality professionals. ·Experience operating within complex manufacturing environments where safety, quality and compliance are critical. ·A track record of building high-performing teams and driving continuous improvement initiatives. ·Exposure to COMAH, process manufacturing, auditing and regulatory inspections would be highly advantageous. THE COMPANY: We are a globally recognised manufacturing business supplying products into critical healthcare and industrial markets. Our operation combines advanced manufacturing, technical innovation and regulatory excellence to support customers around the world. This is an opportunity to join the senior leadership team of a business investing heavily in growth, technology and people. You'll have the platform to influence strategy, develop capability and leave a lasting impact on both operational performance and patient outcomes. PROSPECTS: It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: MH18633