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The opportunity We are supporting a world-leading complex capital equipment business in the appointment of a Director of Sales – EMEA. This is a senior commercial leadership role with full responsibility for driving sales growth, service performance and market development across Europe and the wider EMEA region. The business operates at the cutting edge of technology supplying highly engineered solutions into demanding sectors. The company forms part of a large, highly respected US-based industrial technology group, offering both stability and long-term investment. This role is based at the global headquarters in the UK and reports into senior global leadership. The role As Director of Sales – EMEA, you will lead a multi-country organisation spanning Sales, Field Service and Applications, with responsibility for a team of 35+ people across direct sales teams, country managers and distributor partners. Key responsibilities include: • Owning and delivering the EMEA sales and service growth strategy, • Leading, coaching and developing country sales managers and regional teams, • Driving performance across direct sales and distributor / partner networks, • Growing aftermarket and service revenue, working closely with global service leadership, • Sponsoring key accounts and engaging directly with strategic customers, • Developing annual operating plans, budgets and forecasts aligned to group strategy, • Embedding strong CRM discipline, pipeline management and forecasting accuracy, • Working with marketing teams to deliver effective digital, event and trade show activity, • Identifying new markets, applications and routes to market across EMEA This is a hands-on leadership role combining strategic planning with regular customer and partner engagement. The person We are looking for an experienced, commercially credible sales leader with a proven track record in industrial capital equipment or technical solutions. You are likely to bring: • 5–10+ years’ success in senior sales leadership roles across multiple EMEA territories, • Experience managing direct sales teams and distributor networks, • A background in capital equipment, instrumentation or similar complex systems (long sales cycle), • Strong commercial judgement with the ability to balance growth, margin and forecast accuracy, • Confidence operating within a structured, metrics-driven, global organisation, • The gravitas to build long-term relationships with senior customers and internal stakeholders, • Cultural awareness and experience working across markets in the EMEA region, • A technical or engineering degree (or strong technical learning agility) Additional European language skills are an advantage but not essential.

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellen

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how the client responds to customer inquiries and transforms its approach to complaints? The client passionately believes that a great customer experience,

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Collaborate with cross‑functi

A government body is seeking two experienced Deputy Directors to lead its Service Delivery Directorate. These senior leadership positions will be pivotal in enhancing customer experience and driving operational excellence. The successful candidates will manage multidisciplinary teams, focus on conti

Customer Service management (operational aspect and customer management aspect). Operational managment experience in laboratory testing, Inspection & Audit field, Management exposure in Operation, Customer Service and Account management.